EvtPre-103

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    I n I ndia it has taken DTH 5 years to get to6 million plus subscribers!

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    Millions (S

    ubs.)

    A nd Tata Sky crossed 2 Million subscribers in 20A nd Tata Sky crossed 2 Million subscribers in 20months the fastest subscriber rampmonths the fastest subscriber ramp- -up ever by aup ever by aDTH platformDTH platform

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    The I ndian Telecom miracle took6 years to reach half the DTH number

    Wireless Subscriber Growth

    Source : COAI Data

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    IN DIA 165 Mn Pay TV HHs by 2015

    46%

    61%

    84% 90%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%90%

    100%

    2000 2006 2011 2015

    Pay TV Penetration/TV HH

    Penetration will double

    Revenues will quadruple

    Source :MP A report, March 2007320%18.44.3US

    Bn

    Growth20 200

    P AY

    R

    NU S

    320%18.44.3US

    Bn

    Growth20 200

    P AY

    R

    NU S

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    0.06 0.18 0.751.925

    4.8

    9.8

    15

    20.9

    26.1

    30.4

    33.8

    36.2 37.6

    0

    5

    10

    15

    20

    25

    30

    35

    40

    2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

    Year

    Subscribers (Mi

    l

    l

    i

    s)

    2007 to 2015 Growth of 683 %

    Source : M P A re p or t , Marc h 2007

    Th e DTH ca t e g or y is ex p ec t e d t o g ro w b y 680% or so i th e nex t 7 or 8 years !

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    I n 5 years

    We have managed to overtake Japanas the largest DTH market in A sia

    A nd in the ne x t 5 years (by 2012) we will beable to add another 30 million subscribers

    (which is about the same as the population of

    elgium, Portugal and reece put-together!)

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    DTH is a nascent category in its growth phase

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    Playing the volume game DTH in I ndia

    Indian cable TV subscr ibe rs are curr en t ly sp ending ab out - % (US$ - ) of th eir mo nth ly incom e on cable services

    Globally, consum ers sp end - % of th eirmo nth ly incom e on pay t ele vision services

    While th is indica t es a sizeable growth opportu nit y, only a mass s ervice can ach ieve th e econom ies of

    scale to fu lly exploit th e marke t pot en t ial

    This c lea rly is expen sive bus iness(At lea st in th e short-m edium ru n)

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    Rise in Disposable I ncomes75 % p ercen t r ise in per c apit a incom e ( 7 )

    Source: NCAER

    A ppetite for Entertainment is growing

    $ 5 Billion being sp en t ann ually by Indian s o n travel 5 Million credi t c ard su bscr ibe rs grow ing at 5 % ann ually

    Million color TVs so ld ann ually

    12 5 Million TV hom es h ave dou bled in last yea rs

    Rapid adoption of new technologies by I ndians

    5 - Million mo bile pho ne su bscr ibe rs are added every mo nth50 ,000 Sat ellit e TV subscr ibe rs added every mo nth

    B ut , the I ndian market is changing

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    With its prov en, sup erior t echnology, value added

    services & prof ess ional custom er s ervice

    Along with th e abilit y to off er all India coverage at low incremen t al per su bscr iber cost

    (up grading cable infrastructur e across India will need hu ge investm en ts & app eal of Bro adband service will be

    limit ed to m etros & large cit ies)

    DTH is set to win

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    DO ING I T D I FF ERE N TLY

    To ge t to th e bottom of th e pyramid, st art at th e top

    Make t echnology asp irat ional to ea rly ad opt ers

    1 Mn su bscr ibers in 1 yea r

    f ast est ever in th e wor ld

    Upper

    Middle

    Low

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    24x 7 Call Cen tres, Over 00 assoc iat es, support ing 11 lang uage s

    Technology p art ne rsh ipswith global leade rs

    000 enginee rs across India

    Prof ess ional inst alla t ions acrossth e cou ntry

    EXEC T I ON

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    C STOMER S A TI SF A CTI ON best inclass performance scores

    Durable Sector Telecom Sector

    N ormsB est I nClass

    N ormsB est I nClass

    eQ I nde x 75 86 74 86

    CommitmentShare 66 62

    VulnerableShare

    9 9

    Tata Sky

    88

    88

    3

    Comparison with global industry norms & global best in class scores

    Source :A C N ielsen Customer Satisfaction study , A pril 2007

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    Partnership with G lobal LeadersPartnership with G lobal Leaders

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    the d ish w ill als o have a d iff e r en t loo k

    Tata Sky+Tata Sky+ taking digital TV totaking digital TV tothe ne x t levelthe ne x t level

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    DTH in I ndia key imperatives

    Red uct ion in Licen se Fee s

    Level playing f iled with C able /CAS ro llout

    Cont en t exclus ivit y

    Burden som e Tax structur e

    FDI Norms and investm en t r estr ict ions

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    Play the volume gameAdd ress th e mass m arket w ith a volum e-led str at egy

    Value ba sed pr icing will be th e key to succ ess

    I nnovate to differentiate

    Adopt ion of global succ ess R ed butto n app licat ionsPaymen t mo de sIn t eract ive pro gramm ing

    New VAS & Pro ducts ( PVR)

    Ex ecute EffectivelyAdd ress m arket comp lexit y

    Rapid scale up

    To Make Most Of This Opportunity, we need to

    Engage and advise the government / RegulatorDevelop a prag mat ic r eg ulator y framework

    Correct curr en t po licy an om alies

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    I n SumWha t is import an t to r ecognise is th is is a tran sitor y ph ase

    Many playe rs m ean s lots of investm en t And only lots of investm en t w ill help to grow th e market

    In th e short er ru n thou gh comp et it ion may tr igge r lower t ariffsand increa se SAC & Cash burn

    The need is to focus o n :Crea t ing Rea ch to build volum e

    Off er affordable pr icing Inn ovat ion to cr ea t e custom er value

    & increa se ARPU

    Outst anding exe cut ion to k ee p & gain ne w custom ersAnd

    Lots of p at ien ce!

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    Thank you