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8/7/2019 EvtPre-103
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8/7/2019 EvtPre-103
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I n I ndia it has taken DTH 5 years to get to6 million plus subscribers!
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0
0.5
1
2
0
0.5
1
1.5
2
2.5
Aug -0
6
Oct-0
6
Dec-0
6
Feb-0
7
Apr-0
7
Jun-0
7
Aug -0
7
Oct-0
7
Dec-0
7
Feb-0
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Apr-0
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Millions (S
ubs.)
A nd Tata Sky crossed 2 Million subscribers in 20A nd Tata Sky crossed 2 Million subscribers in 20months the fastest subscriber rampmonths the fastest subscriber ramp- -up ever by aup ever by aDTH platformDTH platform
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The I ndian Telecom miracle took6 years to reach half the DTH number
Wireless Subscriber Growth
Source : COAI Data
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IN DIA 165 Mn Pay TV HHs by 2015
46%
61%
84% 90%
0%
10%
20%
30%
40%
50%
60%
70%
80%90%
100%
2000 2006 2011 2015
Pay TV Penetration/TV HH
Penetration will double
Revenues will quadruple
Source :MP A report, March 2007320%18.44.3US
Bn
Growth20 200
P AY
R
NU S
320%18.44.3US
Bn
Growth20 200
P AY
R
NU S
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0.06 0.18 0.751.925
4.8
9.8
15
20.9
26.1
30.4
33.8
36.2 37.6
0
5
10
15
20
25
30
35
40
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Year
Subscribers (Mi
l
l
i
s)
2007 to 2015 Growth of 683 %
Source : M P A re p or t , Marc h 2007
Th e DTH ca t e g or y is ex p ec t e d t o g ro w b y 680% or so i th e nex t 7 or 8 years !
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I n 5 years
We have managed to overtake Japanas the largest DTH market in A sia
A nd in the ne x t 5 years (by 2012) we will beable to add another 30 million subscribers
(which is about the same as the population of
elgium, Portugal and reece put-together!)
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DTH is a nascent category in its growth phase
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Playing the volume game DTH in I ndia
Indian cable TV subscr ibe rs are curr en t ly sp ending ab out - % (US$ - ) of th eir mo nth ly incom e on cable services
Globally, consum ers sp end - % of th eirmo nth ly incom e on pay t ele vision services
While th is indica t es a sizeable growth opportu nit y, only a mass s ervice can ach ieve th e econom ies of
scale to fu lly exploit th e marke t pot en t ial
This c lea rly is expen sive bus iness(At lea st in th e short-m edium ru n)
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Rise in Disposable I ncomes75 % p ercen t r ise in per c apit a incom e ( 7 )
Source: NCAER
A ppetite for Entertainment is growing
$ 5 Billion being sp en t ann ually by Indian s o n travel 5 Million credi t c ard su bscr ibe rs grow ing at 5 % ann ually
Million color TVs so ld ann ually
12 5 Million TV hom es h ave dou bled in last yea rs
Rapid adoption of new technologies by I ndians
5 - Million mo bile pho ne su bscr ibe rs are added every mo nth50 ,000 Sat ellit e TV subscr ibe rs added every mo nth
B ut , the I ndian market is changing
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With its prov en, sup erior t echnology, value added
services & prof ess ional custom er s ervice
Along with th e abilit y to off er all India coverage at low incremen t al per su bscr iber cost
(up grading cable infrastructur e across India will need hu ge investm en ts & app eal of Bro adband service will be
limit ed to m etros & large cit ies)
DTH is set to win
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DO ING I T D I FF ERE N TLY
To ge t to th e bottom of th e pyramid, st art at th e top
Make t echnology asp irat ional to ea rly ad opt ers
1 Mn su bscr ibers in 1 yea r
f ast est ever in th e wor ld
Upper
Middle
Low
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24x 7 Call Cen tres, Over 00 assoc iat es, support ing 11 lang uage s
Technology p art ne rsh ipswith global leade rs
000 enginee rs across India
Prof ess ional inst alla t ions acrossth e cou ntry
EXEC T I ON
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C STOMER S A TI SF A CTI ON best inclass performance scores
Durable Sector Telecom Sector
N ormsB est I nClass
N ormsB est I nClass
eQ I nde x 75 86 74 86
CommitmentShare 66 62
VulnerableShare
9 9
Tata Sky
88
88
3
Comparison with global industry norms & global best in class scores
Source :A C N ielsen Customer Satisfaction study , A pril 2007
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Partnership with G lobal LeadersPartnership with G lobal Leaders
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the d ish w ill als o have a d iff e r en t loo k
Tata Sky+Tata Sky+ taking digital TV totaking digital TV tothe ne x t levelthe ne x t level
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DTH in I ndia key imperatives
Red uct ion in Licen se Fee s
Level playing f iled with C able /CAS ro llout
Cont en t exclus ivit y
Burden som e Tax structur e
FDI Norms and investm en t r estr ict ions
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Play the volume gameAdd ress th e mass m arket w ith a volum e-led str at egy
Value ba sed pr icing will be th e key to succ ess
I nnovate to differentiate
Adopt ion of global succ ess R ed butto n app licat ionsPaymen t mo de sIn t eract ive pro gramm ing
New VAS & Pro ducts ( PVR)
Ex ecute EffectivelyAdd ress m arket comp lexit y
Rapid scale up
To Make Most Of This Opportunity, we need to
Engage and advise the government / RegulatorDevelop a prag mat ic r eg ulator y framework
Correct curr en t po licy an om alies
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I n SumWha t is import an t to r ecognise is th is is a tran sitor y ph ase
Many playe rs m ean s lots of investm en t And only lots of investm en t w ill help to grow th e market
In th e short er ru n thou gh comp et it ion may tr igge r lower t ariffsand increa se SAC & Cash burn
The need is to focus o n :Crea t ing Rea ch to build volum e
Off er affordable pr icing Inn ovat ion to cr ea t e custom er value
& increa se ARPU
Outst anding exe cut ion to k ee p & gain ne w custom ersAnd
Lots of p at ien ce!
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Thank you