EWC Training @ ETUI: Organisational Process

incl. SNBs, SE RBs, worker reps in supervisory boards

Trainers´ Network MeetingBad Orb (Germany), 20-23 March 2012

EWC the Centre of a Communication Network

EWC SC

central mgtlocal mgt

nationalrepresentatives

localstaff

nationalunions

Europeantrade unionfederations

supervisoryboard

influence on company decisions defend interests of employees

1 voice

BUT: at the European level and together

Framework Conditionsneeds of the EWC

„training history“trade union relationship

composition of the groupduration of the training

budgetnumber of the participants

languages, countries

Training Modules & Methodslegal frameworks

contents of agreementsevaluation of practice

workforce representation systemscommunication of the rep body

how to address shared topicsnegotiation strategies

etc, etc

Our Training Objectives raise awareness of the potential of transnational workforce representation bodies spread the aims and positions of the trade unions and their federations discuss solidaric ways to jointly defend employees´ interests analyse strengths and weaknesses of the body show ways to improve the group´s work support the bodies in becoming an active player in the company bridge gaps between different backgrounds, systems, approaches, cultures, languages deliver inputs on topics the group has to deal with

A Training Course is Determined by

EWC Team @ ETUI Education

4 Marina Gordijn & Carine Boonadministration and organisational preparation

Gabriela Portelalanguage training

Jean-Claude LeDouarontraining and coordination for the

European trade union federations & training for EWCs and EWC trainers

ExpertsExternal trainers

Ulisses Garridodirector, responsibility

Bruno Demaitre (Marika Varga)coordination & few trainings

Organsiational Process of an EWC Course – the ideal case

company reps & management BD/MV MG/CB trainers

request for training

preparation of course and materials

approval of proposal

translation of materials

find venue

prepare contracts

inform / involve ETUF, coordinator, TU

price and programme

proposal

find trainers, perhaps experts

report back to ETUI

delivery of the

training

send materials

preparation of folders

payments and billing

company pays the bill

report back to ETUF, coordinator, MO

file closed

day Y

Y -4 weeks

Y -4 working days

day X

Y +1 month

Y +1 week

X +2 weeks

Y -6 weeks

mandatory optional

Y -10 days

when?

ETUFas trainer, participant,

expert, client….

Some Details

● may come from● EWC chair / steering comm.● ETUF● national TU / EWC

Coordinator● HR dept of the company

● why ETUI?● good experience / reputation● good qualitiy● genuine European trainings● close to TUs● full service possible● price

● the „client“ decides● shall be satisfied in the end● must pay● should come back to the etui● participants have

● expectations● knowledge and experience● very different backgrounds

● participants want to gain new ● knowledge● understanding / new findings● motivation to improve practise● motivation to learn more

● Groups between 6 and 45 members, 2 and 30 countries, TUs, non-members....

request for training

company pays the bill

approval of proposal

„Client“ / Target Group

Some Details

to be discussed, checked● role of ETUF / coordinator● history of the EWC● current situation● last training?● objective of the training● make recommendations re the

programme compose a programme of

different training modules according to the needs and framework conditions

criteria ● topic● language● availability● price compose an „ideal“ training

team: from different countries, backgrounds, gender, age & complementary skills and topics; different characters must be a good working team

● discuss & propose programme, methods, materials (& changes)

● give background information

price and programme

proposal inform / involve ETUF, coordinator, TU

find trainers, perhaps experts

report back to ETUF, coordinator, MO

COORDINATIONEducation Officer

Some Details

● receive the programme and other information

● agree on dates for preparation, draft a training road map

● inform the office if reservation of accomodation or tickets differs from usual procedure

● prepare the course in detail● inform the office of their training

materials and translation needs● if possible avoid

translation costs and work● contact experts

● are responsible for the coherence of a course

● in particular if experts / other speakers are involved

● send back signature lists and evaluation sheets

● short report:● incidents?● results / steps agreed● criticism & praise

Y -6 weeks

preparation of course and materials

immediately

report back to ETUI

Trainers

Some Details

if full service● find and propose venues to the

„client“contracts with● company● trainers● experts● if so: venue, interpreters,

techniciansand● participant lists for signature● collects information from client

● gets clear information which materials will be used

● gets list of participants and languages, countries

● takes care for translation of docs if necessary

● prepares folders for each participant

● sends training materials to the venue

prepares● name plates, labels● PDFs of documents

(if necessary for interpreters or participants)

translation of materialsfind venue

prepare contracts

send materials

preparation of folderspayments

and billing

+ MONITOR the whole orga process

contact to client

contact to trainers re materials

contact to trainers re fees, costs

Administrative Staff

Questions? Topics to be addressed....