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Exam MB2-867

Microsoft Dynamics CRM 2011

Installation and Deployment6/19/2013

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Documented BY:

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Exam MB2-867:

Microsoft Dynamics CRM 2011 Installation and

DeploymentPublished: October 19, 2011

Language(s): English, English , French , German , Italian , Japanese , Russian , Spanish , Portuguese(Brazil) , Chinese (Simplified)

Audience(s): IT Professionals

Technology: Microsoft Dynamics CRM 2011

Type: Proctored Exam

How To Get It : Schedule your exam through the following exam provider:

Take exam Show all items

Overview

Preparing for an Exam This certification exam measures your ability to understand and articulate how to install and deploy MicrosoftDynamics CRM 2011 including planning the installation, installing Microsoft Dynamics CRM 2011 Server,installing and deploying the Microsoft Dynamics CRM 2011 Email Router, installing and deploying theMicrosoft Dynamics CRM 2011 Client for Microsoft Office Outlook, configuring Microsoft Dynamics CRM

2011, and upgrading to and redeploying Microsoft Dynamics CRM 2011. Exam Topics Covered The following list includes the topic areas covered on this exam.

Planning the Installation

Installing Microsoft Dynamics CRM 2011 Server

Installing and Deploying the Microsoft Dynamics CRM 2011 Email Router

Installing and Deploying the Microsoft Dynamics CRM 2011 Client for Outlook

Configuring Microsoft Dynamics CRM 2011

Upgrading to and Redeploying Microsoft Dynamics CRM 2011

Audience Profile This exam is intended for novice and experienced system administrators, implementation consultants, systemintegrators, technical staff, and support professionals who plan to install and deploy Microsoft Dynamics CRM2011.

Additional Skills Recommended:

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General working knowledge of: Windows Server 2003, Windows Server 2008 R2, Active Directory, claims- based authentication using ADFS 2.0, IIS, Microsoft Exchange Server, Microsoft SQL Server databaseadministration, and Microsoft Outlook.Credit Toward Certification When you pass Exam MB2-867: Microsoft Dynamics CRM 2011 Installation andDeployment, you complete the requirements for the following certification(s):

Microsoft Dynamics Certified Technology Specialist

Note This preparation guide is subject to change at any time without prior notice and at the sole discretion ofMicrosoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does notidentify the format in which exams are presented. Please use this preparation guide to prepare for the exam,regardless of its format.

Skills Measured

Skills Being Measured This exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.The higher the percentage, themore questions you are likely to see on that content area on the exam.

The information after “This objective may include but is not limited to” is intended to further define or scope theobjective by describing the types of skills and topics that may be tested for the objective. However, it is not anexhaustive list of skills and topics that could be included on the exam for a given skill area. You may be testedon other skills and topics related to the objective that are not explicitly listed here.

Planning the Installation (17 percent) Identify the supporting components of a Microsoft Dynamics CRM 2011 implementation.

This objective may include: Active Directory; ADFS 2.0; supported email systems for the EmailRouter; Outlook Client; Reporting Extensions; Language Packs; compatibility with SQL Server2008 and later; compatibility with Microsoft Office SharePoint Server 2007 and later;compatibility with Windows Server 2008 and later

Plan the implementation. This objective may include: planning multiple-server deployment; Microsoft Dynamics CRM

2011 licensing model and license types; planning Active Directory rights; planning multipleorganizations; switching between editions

Indentify infrastructure requirements, hardware requirements, and software requirements. This objective may include: requirements for each of the Microsoft Dynamics CRM

components; requirements for supporting technologies; planning for the number and location ofserver roles and groups

Plan installation user privileges. This objective may include: user rights; creating security groups

Installing Microsoft Dynamics CRM 2011 Server (19 percent) Install services and components.

This objective may include: identifying specific accounts for Microsoft Dynamics CRM services Install the Microsoft Dynamics CRM 2011 server.

This objective may include: installing sample data; developing a pre-installation checklist;command line installation; troubleshooting issues that prevent successful installation; registering

the installation; registering for Windows Updates; deploying a single server; deploying multipleservers Deploy a Microsoft Dynamics CRM website.

This objective may include: using Host Headers, when to use HTTPSInstalling and Deploying the Microsoft Dynamics CRM 2011 Email Router (15 percent)

Install the Microsoft Dynamics CRM 2011 Email Router. This objective may include: supported email systems ; supported Windows operating systems

Configure the Microsoft Dynamics CRM 2011 Email Router. This objective may include: creating incoming and outgoing email profiles; running the Rule

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product and the Resource Center for Microsoft Dynamics CRM Online.

Microsoft Dynamics CRM Team Blog

Microsoft Dynamics CRM Online Team Blog

Microsoft Dynamics CRM on MSDN

Microsoft Dynamics CRM 2011 Implementation Guide

Microsoft Dynamics CRM 2011 for Outlook Installing Guide for use with Microsoft Dynamics CRM Online

Community

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