Exam Number/Code:3100 Exam Name:Avaya Aura …€¦ · Exam Name:Avaya Aura Communication Manager Administration Exam Version:V12.23 Team. Exam A QUESTION 1 There are two GUI-based

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Exam Number/Code:3100

Exam Name:Avaya Aura Communication Manager Administration Exam

Version:V12.23

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Exam A

QUESTION 1There are two GUI-based access tools available: Avaya site administration (ASA) and system managementinterface (SMI).Which statement correctly differentiates between ASA and SMI?

A. Both SMI and ASA can perform the same administration tasks but ASA is being replaced by SMI.B. Both SMI and ASA can perform the same administration tasks but SMI is for technicians and ASA is for

customers.C. SMI provides access to less frequent administration, installation and upgrade functions, while ASA

provides access to day-to-day administration functions.D. Old hardware and software (Pre ?5.x) is administered using SMI, while current hardware and software

(5.x and later) is administered using ASA.

Correct Answer: CSection: (none)Explanation

QUESTION 2Consider the signaling Group Information shown in the exhibit.

Which SAT command can you use to get the IP address of the Far-end Node of the Signaling group 50?

A. Display board CLAN10B. List node-name allC. List ip-address nodesD. List ip-interface nodes

Correct Answer: BSection: (none)Explanation

Explanation/Reference:

QUESTION 3Communication Manager Backups are done through the system management interface (SMI).Which three statements about the Communication Manager backup function are correct? (Choose three)

A. The backup function creates two complete files on the internal hardware drive.B. The backup function can create a file on a network device using protocols: SCP, SFTP, or FTP.C. The backup function can encrypt the file with a pass phrase.D. The backup is done dynamically and cannot be scheduled in advance.E. The full Backup option does not do Save Transaction Command Automatically before creating the

backup file.

Correct Answer: BCESection: (none)Explanation

QUESTION 4You are adding ten new IP telephones in a small company administered with a G430 Media Gateway and aS8300D ICC main server. The G430 has the S8300D inserted in the slot V1, and MM71 in the slot V2, andan MM712 in the slot V3.Which hardware module will act as Gatekeeper for the telephones?

A. MM710B. MM712C. MGP on the media gatewayD. S8300D server using Processor Ethernet (PE)

Correct Answer: DSection: (none)Explanation

QUESTION 5The Avaya Extension to Cellular feature provides users with the capability to have oneadministered telephone that supports communication manager features for both an officetelephone and one outside cellular or wireless telephone, two fields must be set to “ Yes ” in order to usethis functionality:Enhanced EC500 and extended Cvg/Fwd Admin.Which command do you use to verify the field settings?


A. System-parameters featuresB. System-parameters customer-optionsC. System-parameters wirelessD. System-parameters converge-forwarding



QUESTION 6A remote user Avaya softphone to work from home reports that the client desktop application will notregister. After verifying that the user has configured the softphone application to ? point ? to the current IPaddress of a Communication Manager Gatekeeper using an administered extension, you ask if the user

supplied a password when logging on. The user confirms that the password was used on each log-onattempt.You look up the user?s information and note that the type field is 4620 (IP telephone) and the security codefield is.

With reference to the scenario described in the exhibit, which action should you take to ensure that the usercan use the IP SoftPhone?

A. Change the IP SoftPhone field to y.B. Change the Converge Path 1 value to match the value in converge path 2.C. Change the message Lamp Ext value to match the extension number.D. Change the name in the name field to match the name as administered in the LDAP directory.

Correct Answer: ASection: (none)Explanation


QUESTION 7You want a user’s station to be able to dial extension 5605 and 5608 only.Which station configuration will achieve this?

A. Assign COR 11 to user?station, In COR11Set COR-to COR calling permission = ‘ n ’ for all except COR 10.Assign COR to 5605 and 5608.Ensure that these two CORs are not assigned to any other station object.

B. The FRL = 7to user's station. FRL = 7 to station 5606 and 5608.Set FRL for all other stations to 6 and lesser

C. Assign COR 10 to user's station.In COR 11, set CPR-to-COR calling permission = ? n ? for all except.Assign COR 11 to 5605 and 5608.Ensure that these two CORs are not assigned to any other object.

D. The FRL = 5 to use's station, FRL = 7 to station 5606 and 5608.Set FRL for all other stations to 5 or lesser.



QUESTION 8

With reference to the Dial Plan Analysis Tables, how many codes are available in the system for activation /deactivation of features?

A. 2B. 3C. 11D. 21



QUESTION 9You have to add a new G650 Media Gateway to the system.Which command will perform this I

A. add cabinet nextB. add port network nextC. add media ?gateway nextD. add G6SO-port next.


QUESTION 10Although not exactly the same, a bridged call appearance and a team button can perform some of thesame functions.Which statement correctly contrasts the team button and bridged call appearance?

A. The team button does not allow conferencing to an active call or speed dial to the monitored station.B. The team button allows conferencing to an active call and making outgoing calls for the

monitored station.C. The bridged call appearance does not allow conferencing to an active call or speed dial to the mirrored

station.D. The bridged call appearance allows conferencing to an active call and making outgoing calls for the

mirrored station.


QUESTION 11You need to configure a station so that when a department manager makes calls to employees themanager's calls will ring even though the called station might have Sent All Calls activated.Although the manager's station can be designated as a VIP telephone, the manger must be able toselectively activate this feature.Which feature addresses this need?

A. Button activated Executive CallingB. FAC or button activated Automatic InclusionC. FAC or button activated Priority CallingD. Button activated Send All Calls override


QUESTION 12Your customer has a communication Manager 6.0 branch location with SIP endpoints that need to survive aWAN failure when communication to the core or main Session Manager is unavailable.Which solution will provide survivability to the remote location?

A. an S8300 configured as an local survivable processor (LSP)B. a simplex server configured as an enterprise survivable server (ESS)C. an S8300 or simplex server configured as a Survivable RemoteD. an S8300 01 simplex server configured for high availability (HA)


QUESTION 13

Consider the settings shown in exhibit displayed by using the display route – pattern command.You must deny calls from users in COR 10 to use route pattern 1. What should the fault restriction level(FRL) for COR 10 be?

A. 2B. 3C. 4D. 5E. 6



QUESTION 14

With reference to the list trace station 1101 printout shown in the exhibit, what statement describes whathappened during the time period of the trace?

A. Station 1101 called station, hung-up and finally called station 100.B. Station 1101 called station 1000, the unanswered call went to the voicemail, and finally station 1101

called 1001.C. Station 1101 called station 1000, and the station answered, then station 1000 transferred to call to

station 1001.D. Station 1101 called station 1000, unanswered; the call covered the station 1001.



QUESTION 15You are configuring Personal Station Access (PSA) and you configure the CommunicationManager with the following settings:- Set TTI enabled = ‘ Y ’- Set PSA Associated code = ‘ 25 ’ and disassociate code ‘ #25 ’- Set security code for the station = ‘ 1234 ’

You activate the station by keying in FAC for PSA, station extension number, ?? the security codeof the station, and ?? However, the station is not activated.Which statement describes the issue to be addressed?

A. You need to set TTI = ‘ n ’B. You did not enable PSA on the COS of the station.C. You should not set the security code in sequential order.D. You did not key in the correct activation sequence



QUESTION 16Which statement most accurately describes the major difference between Automatic Alternative Rom(AAR) and Automatic Route Selection (ARS) in a typical installation?

A. AAR routes calls over a public network; ARS routes calls over a private network.B. AAR routes calls over a private network; ARS routes calls over a public network.C. AAR chooses routes automatically; ARS chooses routes according to pre programmed, bestchoice

parameters.D. AAR chooses routes automatically; ARS chooses routes according to a manually administered route

plan.


QUESTION 17The monitor and display capacity commands can be used to get a real-time status of the system usingAvaya Site Administration (ASA).Which command and tool should you use to view a summary of the overall condition of thesystem?

A. monitor system command using terminal emulationB. monitor system command using GEDIC. monitor status command using terminal emulationD. display status using GEPI or terminal emulation


QUESTION 18Which setting in the system parameter feature screen will enable TTI to be applicable to both analog anddigital stations?

A. Terminal Trans. Init.? Y, TTI state = ‘ voice ’, TTI enable = ‘ y ’, TTI security code = ‘ 1709 ’, CTI enabled= ‘ n ’.

B. Terminal Trans. Init.? Y, TTI state = ‘ data ’, TTI enable = ‘ y ’, TTI security code = ‘ 1709 ’, CTI enabled= ‘ y ’.

C. Terminal Trans. Init.? Y, TTI state = ‘ vdata ’, TTI enable = ‘ y ’, TTI security code = ‘ 1709 ’, CTI enabled= ‘ n’.

D. Terminal Trans. Init.? Y, TTI state = ‘ voice ’, TTI enable = ‘ y ’, TTI security code = ‘ 1709 ’, CTI enabled= ‘ y ’.



QUESTION 19Which user's does Call Park best serve?

A. users who travel domestically using smartphones for basic communicationB. users who need to pick up calls from any extension In the system when the call Is placed on holdC. users who travel internationally using smartphones for basic communication

D. users who need to pick up calls from their smartphones while traveling



QUESTION 20Which statement most accurately describes the function of automatic call back feature?

A. It allows internal users who placed a call to a busy or unanswered external telephone to be called backwhen the called telephone becomes available.

B. It allows internal users who placed a call to a busy or unanswered internal telephone to be called backwhen the called telephone becomes available.

C. It allows internal users who are called when they are busy to activate a feature to automatically call backthat second caller, once the first call is finished.

D. It allows internal users who are called when they are busy to place the second call on hold until the firstcall is finished.


QUESTION 21Which two Statements are true about Automatic Route Selection (ARS)? (Choose two)

A. ARS routes calls only across tie trunks to local switching equipment.B. ARS routes calls to remote company locations in the absence of a private network.C. ARS allows Communication Manager to use an ISDN trunk to connect to the PSTN.D. ARS mutes calls across all trunk types but only to remote switching equipment

Correct Answer: ACSection: (none)Explanation

QUESTION 22Your customer wants to extend their office calls using the Extension to Cellular features.Where will calls be redirected?

A. To another extension on the same systemB. To a hunt groupC. To an administered off-system numberD. To a call pickup group


QUESTION 23The station lock feature manually or automatically changes the COR of a station to block outgoing callsrecently, extensions at a customer?s site have been used for out of hours outgoing calls. IT would like toactivate this feature automatically on the telephone on site.To address safety concerns, what do you tell the site manager regarding outgoing emergency calls andincoming or outgoing calls if staff needs to work overtime?

A. The station lock feature does not block incoming calls and using a code they can makeemergency or outgoing calls.

B. The station lock features does not block outgoing emergency calls and using a code they can receiveincoming calls and make outgoing calls.

C. The station lock feature does not block incoming calls or emergency outgoing calls and the telephonecan be unlocked from designated telephone(s) by inputting a code.

D. The station lock feature does not block incoming calls or emergency outgoing calls and the telephonecan be unlocked by inputting a code.


QUESTION 24You run a daily Occupancy Summary Measurements report to monitor system capacity and to reviewprocessor occupancy metrics.Which occupancy situation is an issue that warrants further analysis?

A. For two nonconsecutive hours, the idle Occ value was between 20 and 25 pervent.B. For one hour, the combined SM Occ and idle Occ was 90 percent.C. For two consecutive hours, the Static Occ and SM Occ were each below 10 percent.D. For two consecutive hours, the combined Static Occ and CP occ was 77 percent


QUESTION 25You are creating a new ISDN bunk group in a production system and you want to know the capacity andfeatures that are enabled in the installed license file of the system.Which command will provide this information?

A. system -parameters capacityB. system-parameters customer-optionsC. system -parameters featuresD. system-parameters customer-license


QUESTION 26You are preparing to configuration the system to perform an automatic daily full backup to external storagemedium.What Information must you know about HIP FTP server to program the backup?

A. IP address, port number, and default directoryB. User name, password, IP address, and default directoryC. User name, password, and default directoryD. IP address, port number, protocol, and default directory


QUESTION 27

With consideration to the exhibit, in which hardware component do you configure the IP address 150.12244 210?

A. In the Media GatewayB. In the Server administration portC. In a CLAN board or Processor Ethernet portD. In the Server services port



QUESTION 28You are adding five new digital stations in a branch office where there is a G450 media Gateway.On which media Module do you look for available ports?

A. MM717B. MM711C. MM712D. MM714


QUESTION 29Administrative users are assigned a user profile that specifies both a web profile group and a SAT profilegroup. This controls the functions a user can perform with SAT and within the system ManagementInterface (SMI).How does the SAT profile control the functions?

A. It controls the SAT ? action ? commands the user can use.B. It controls the time of day that the user can do Sat administration.C. It controls which SAT screens or categories the user can access.D. It controls the type of SAT access (GEDI or terminal emulation) the user can use.


QUESTION 30Your customer had a short WAN outage and you want to know If all of the gateways have reregistered withthe Communication Manager server.Which Interface and command must be used?

A. ASA with a display process-status commandB. SMI with a process status commandC. SMI with a status summary commandD. ASA with a status media-gateway command


QUESTION 31All release ox and later Avaya Aura?Communication Manager (CM) deployments support secure linkaccess: SAL for remote access to the server and alarm notification from the server to the support engineer?Which hardware or software is required at the customer site for SAL support of the CM server?

A. SAL software is required and uses a separate SAL server.B. SAL software is required and uses a secure external modem.C. SAL software is part of System Platform and requires no additional hardware.D. SAL software is part of System Platform and uses a remote maintenance board (RMB) that must be

installed in the server.


QUESTION 32Security Violation show valid and invalid attempts to access the system using three types of codes.In addition to station security codes, which two types of codes are measured in security Violation reports?(Choose two)

A. barrier codesB. access security gateway (ASG) codesC. dial access codes (DAC)D. authorization codesE. administrative login codes

Correct Answer: ADSection: (none)Explanation

QUESTION 33For which purpose is Automatic Alternate Routing (AAR) used?

A. Calls placed within a company over a public networkB. Calls placed within a company over a private networkC. Calls placed from outside a company over a private networkD. Calls placed from outside a company over a public network


QUESTION 34Which command must be used to define the system internal number scheme of the extensions?

A. Change diaplan parametersB. Change node-name IPC. Change dialplan analysisD. Change uniform-dialplan


QUESTION 35Your customer does not use an AAA server. You have been asked to add four new administrative userswith a new user profile that has display only access and no maintenance for the same categories as profile20.Which interface must be used?

A. ASA with GED1B. ASA with terminal emulationC. SMID. SMI or ASA




QUESTION 36A user reports that when attempting to dial an external call to local number the system does nothing ?justsilence.You interview the user as follows.You: What happens if you longer after you dial your number?User: once I waited for about half a minute, then I heard these tones that supported the something waswrong.You: Did the sound stay on the same pitch or did it change pitches back and forth?User: Back and forth one pitch higher than the other.You: OK, that helps. What did you dial to get an outside line?User: Nine (9)You: Thank you, I appreciate the information, I will get back with you shortly.

With reference to the scenario shown in the exhibit, which action should you take?

A. Re-administer the Dial Plan to requiring 10 digits for making local external callsB. Determine the correct Feature Access Code to make an external call and inform the userC. Re-administer the feature access code for the user’s situation to dial ‘9’ to make an external call.D. Do nothing to the Dial Plan but delete the “*” Feature Access Code



QUESTION 37You must set the calling privileges for a user so that the user can make calls but not receive calls.You assign COR to the user’s station.What other settings must be completed?

A. In COR 5, set calling party restriction = ‘ origination ’ and called party restriction = ‘ none ’B. In COR 5, set calling party restriction = ‘ outward ’ and called party restriction = ‘ termination ’C. In COR 5, set calling party restriction = ‘ origination ’ and called party restriction = ‘ termination ’D. In COR 5, set calling party restriction = ‘ none ’ and called party restrictions = ‘ termination ’



QUESTION 38You must verify in a production system that the number of rings between each point for coverage paths istwo rings. You access the system-parameters coverage-forwarding from and check that the value for thelocal coverage Subsequent Redirection/ CFWD No Answer interval field is set to 2.Which users will be affected by this setting?

A. users belonging to a specific CORB. users belonging to a specific COSC. users belonging to a specific COS-groupD. all users in the system


QUESTION 39A customer wants to connect two branch offices with an ISDN trunk, where each branch office has a PBXsystem.Which service Type Should you selected in the configuration of the trunk?

A. TieB. TandemC. OperatorD. Internal


QUESTION 40You must add 500 new stations with a four digit length, starting with station 4500.What information must you populate in the dial plan analysis form?

A. Dialed String = 4; Total Length =4; Call type = staB. Dialed String = 45; Total Length =4; Call type = extC. Dialed String = 4; Total Length =4; Call type = extD. Dialed String = 45; Total Length =4; Call type = sta


QUESTION 41When adding an IP Station type 96xx, which statement is true regarding the port field?

A. It is automatically populated by the system as “IP” ?B. It must be populated as "SOOOXX"C. It must be populated with an available port on an MM712 or TN2214D. It must be populated with an available port on the LAN switch.



QUESTION 42

Consider the ARS Digit Conversion Table and ARS Digit Analysis Table shown in the exhibit. A user dialsthe sequence 9602323501 in a system where the number 9 is assigned to Automatic Route Selection(ARS) FAC.What Route Pattern will route the call?

A. Route Pattern 1B. Route Pattern 2C. Route Pattern 3D. Route Pattern 4



QUESTION 43System functionality for a user is controlled by accessing one of the 16 class of service (COS) settings.What does the COS settings control?

A. the applications that a user can access and useB. the capabilities or limits of calling privilegesC. the level of service that the user will get during peak usage timeD. the optional features that a user can access and use

Correct Answer: D

Section: (none)Explanation

QUESTION 44The monitor and display capacity commands can be sued to get a real-time status of the system usingAvaya Site Administration (ASA).Which command and tool should you use to view the current load for a specific trunk group?

A. monitor load command using terminal emulationB. monitor traffic command using terminal emulationC. monitor traffic command using GEDID. display capacity using GEDI or terminal emulation


QUESTION 45You are a technician responsible for an Avaya Aura?Communication Manager Implementation and youneed to connect your PC/laptop to the server for Initial setup and administration, as well as setup a PC/laptop for the customer to do on-going administration.Which two methods are available for on-site access to the Communication Manager server? (Choose two.)

A. through any PC on the customer's LAN connecting to the predefined, static IP addresses for thecommunication server or the service PC

B. through the service PC/laptop connected to the services port on the communication server using acrossover cable

C. through the service PC/laptop connected to the services port on the communication server using a USBcable

D. through the service PC/laptop connected to the SAL (secure access link) interface on thecommunication server using a crossover cable

Correct Answer: BDSection: (none)Explanation

QUESTION 46Which two Fields and Settings must be verified on the system-parameters customer-options form whenadding 46xx or 96xx type telephones? (Choose two)

A. Maximum Concurrently Registered IP Stations greater than "0"B. Maximum Media Gateway VAL Sources greater than "0"C. Maximum Off-PBX Telephones greater than "0"D. IP Stations field in "y"E. Digital Stations field In "y"

Correct Answer: ADSection: (none)Explanation

QUESTION 47A user reports that when attempting to dial an external call to local number the system does nothing ?justsilence.You interview the user as follows.You: What happens if you longer after you dial your number?User: once I waited for about half a minute, then I heard these tones that supported the something was

wrong.You: Did the sound stay on the same pitch or did it change pitches back and forth?User: Back and forth one pitch higher than the other.You: OK, that helps. What did you dial to get an outside line?User: Nine (9)You: Thank you, I appreciate the information, I will get back with you shortly.

With reference to the scenario described in the exhibit, which statement most accurately describes thesituation?

A. The user should have been able to complete the call as dialedB. The system must be re-administered to correct the situationC. After dialing "9" the user should have dialed more digits, then the external call would have completedD. The user did not dial the correct access code to make an external call



QUESTION 48Which Communication Manager command creates the most helpful report to diagnose problems with userswho, when attempting to place outgoing calls, get reorder tone?

A. List trace stationB. List measurement occupancyC. List performance hunt-groupD. List measurements call-rate


QUESTION 49A remote user who uses Avaya Softphone to work from home reports that the client (Desktop) applicationwill not register. After verifying that the user has configured the softphone application to ? point ? to thecorrect IP address of a communication manager gatekeeper using administered extension, you ask if theuser supplied a password when logging on. The user confirms that the password was used on each log-onattempt.You look up the user?s information and note that the type field is 4620 (IP telephone) and the SecurityCode field is * # *.With referent e to the scenario described in the exhibit, which form will help you diagnose the situation?

A. feature accessB. stationC. coverage pathD. remote access securityE. class of service


QUESTION 50Which parameters must be configured to implement Automatic Route Selection (ARS)?

A. Dial Plan, Codec Set, Private Numbering, Network RegionB. Far-End Node, Near-End Node, Coverage Path, Call ForwardingC. Feature Access Code, Digit Analysis, Digit Conversion, Route Pattern, Trunk GroupD. MGC List, H 2<18 Link Timer, Call Admission Control. Feature Access Code


QUESTION 51In addition to protocol and function, which two other factors affect the choice of trunk type?(Choose two)

A. number of usersB. link bounce timer valueC. type of endpointsD. distanceE. type of gateways

Correct Answer: CDSection: (none)Explanation

QUESTION 52

With reference to the Alarm Report shown in the exhibit, which option describes the location of the alarmthat occurred on May 13 at 09:25?

A. cabinet 1, gateway b, media module 12, port 12B. gateway 1, server b, extension 1212C. cabinet 1, carrier b, slot 12, port 12D. server 1, gateway b, media module 12, port 12E. port network 1, cabinet b, carrier 12, slot 12



QUESTION 53Your Avaya Aura?Communication Manager System has been operating without Incident for severalmonths. Then, one day at 10:00 AM, you get multiple reports about blocked access and users unable tomake calls.You run Processor Occupancy Summary and Trunk Group Summary reports and determine that there areno issues with processor occupancy or availability of trunks. So now you decide to see if someone made achange to the system around 10:00 AMWhich report will show what administrative or maintenance system changes that were made around 10:00AM and by whom?

A. a history reportB. an activity performed reportC. an administrative or maintenance summary reportD. a hardware error log reportE. a system-parameters change report


QUESTION 54Which trunk type is supported by media module MM710, and circuit packs TN767E, TN464HP, TN2464CP,and TN2207?

A. An IP trunkB. A DSI trunkC. A SIP trunkD. An analog trunk


QUESTION 55Communication Manager and system Platform each have their own backup function and each back updifferent data. For system Platform based systems, both backups need to be done routinely.What is a difference between the backup function for System Platform and Communication Manager?

A. Only the Communication Manager backup can encrypt the file.B. Only the Communication Manager backup can be scheduled.C. Only the System Platform backup can use secure copy Protocols (SCP).D. Only the System Platform backup can use secure file transfer protocol (SFTP).


QUESTION 56Which feature can you administer using a multi-appearance telephone with Console Permission?

A. Receive Security notifications of Authorization codes violationB. Record integrated AnnouncementsC. Activate and deactivate Coverage paths for another extensionD. Add and remove agents from CORs


QUESTION 57You execute the List history command to display the system transaction log.Which two types of Information do you expect to find in the transaction log or history report?(Choose two)

A. valid user logins and logoffs to or from the systemB. valid and invalid logins and logoffs to or from the systemC. recent, successful administration and maintenance commands to the systemD. recent successful and unsuccessful administration and maintenance commands to the system

Correct Answer: ACSection: (none)Explanation

QUESTION 58

Changes that an administrator performs on a system are always only written to ---- RAM.Which SAT command must be used to copy these changes so that the hard disk, so that in case of a lossof power, the changes will be available?

A. save ------B. copy running configuration startup configurationC. copy ------ allD. save ------ startup configuration




Documents

Exam Number/Code:3100 Exam Name:Avaya Aura …€¦ · Exam Name:Avaya Aura Communication Manager Administration Exam Version:V12.23 Team. Exam A QUESTION 1 There are two GUI-based