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Examining Leadership and its Influence on the Organization. A Case Study. Conducted by “The Fabulous Four” Joey Battelline Sarah Gray Rebecca Neal Angela Young. Academic Advisement Center. Missouri State University. Academic Advisement Center. The Organization: Structure. - PowerPoint PPT Presentation
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A Case Study
Examining Leadership and its Influence on the Organization
Conducted by “The Fabulous Four”Joey BattellineSarah GrayRebecca NealAngela Young
Missouri State University
Academic Advisement Center
Academic Advisement Center
The Organization: Structure
Leadership role has many shades of gray
Advisors are given opportunities to be leaders in the center other than just advising students.
The Organization: Structure
Kathy J. Davis, DirectorAmy Marie Aufdembrink, Advisor, Majors Fair CoordinatorChristina Bowles, Advisor, GEP 101 InstructorTracey A. Glaessgen, Advisor, Focus on Pre-lawRoss Hawkins, Transfer AdvisorSusan Martindale, Advisor, First Year Foundations GEP 101Darren Wienberg, Advisor, Focus on Pre-Health SciencesKatie Tucker, Administrative Assistant4 Student Workers
The Organization: Personnel
Longer Sessions with StudentsMajors Fair Master Advising Training ProgramCurtis P. Lawrence Excellence in Advising AwardJump Start
The Organization: HistoryAcademic Advising Center since Kathy Davis
Transformational Leadership
According to Peter Northouse (2010) transformational leaders are “concerned with emotions, values, ethics standards, and long-term goals, which includes assessing followers’ motives, satisfying their needs, and treating them as a full hum beings” (p.171).
Bass’ Transformational Leadership Factors
Bernard M. Bass believed that there are four transformational leadership factors that transformational leaders exhibit.
Idealized Influence or CharismaInspiration or Inspirational MotivationIntellectual StimulationIndividualized Consideration
Idealized Influence or Charisma
This factor describes leaders who are great role models for those who follow them. These leaders also have a strong moral compass and can always be counted on to make the most ethical decision.
Inspiration or Inspirational Motivation
Leaders with this factor have high expectations for their followers and motive their followers in a positive manner to meet those expectations. They also “use symbols and emotional appeals to focus group members’ efforts to achieve more than they would in their own self-interest” (Northouse, 2010, p. 179).
Intellectual Stimulation
If a leader posses this factor, they allow their followers to feel comfortable thinking outside the box and to challenge their own values and believes. This factor can help foster innovative ways to solve problems within an organization or division, as well as create new organizational structures and dynamics.
Individualized Consideration
Leaders who have this factor are often viewed as an advisor or coach because they “provide a supportive climate in which they listen carefully to the individual need of follower” (Northouse, 2010, p. 179).
Tierney’s (1988) Six Essential Concepts:EnvironmentMissionSocializationInformationStrategyLeadership
Martin’s (2002) Cultural ManifestationsCultural Forms
The Organizational Culture
Serving the Entire Campus – Mainly UndergraduateAll Staff Cross-Trained to Know Every JobVery Connected Atmosphere with Individualized Office Spaces
Culture
Mission
“The mission of academic advising at Missouri State University is to assist students
as they develop meaningful educational plans to help them achieve their life goals” (The Academic Advisement Center, 2012).
Weekly Meetings of the Entire StaffRegular Personal Contact Between Kathy and Staff Members
Socialization
InformationMajor’s FairJump STARTGEP 101 Classes
New ideas are welcomed, and initially reviewed with Kathy Davis before sharing with the entire office.
Strategy
LeadershipVery flat structure Everyone reports to Kathy DavisCross TrainingIndividualized Assignments with no feel of micro-managing
Aspects of cultural form “provide important clues to what employees are thinking, believing, and doing [in the workplace]” (Martin, 2002, p.65).
Cultural Forms
Displaying pictures from SOAR each yearWearing a “birthday poncho”Master Advisor Award ReceptionCelebrating personal and professional milestones of the office staff
Culture OverviewThe programs and efforts of the department are all directly connected to accomplishing the mission, and the employees feel valued and confident in their abilities.
Productive
Cohesive
Positive
Shift in workloadProfessional DevelopmentGEP 101
How does it correlate?
Proactive Culture
Inspirational
Motivation
As defined by Northouse, a transformational leader takes care of their own!
If you’re not doing well at home, then you can’t do well at your job.
-Susan Martindale, Academic Advisor
How does it correlate?
Relational Morale
IndividualizedConsideration
Overarching tasks are delegated, but never micro-managed Everyone is given the chance to act as the “BOSS”Tasks are delegated according to strengths
WebsiteMajors Fair
How does it correlate?
Fluctuating Hierarchy
Intellectual Stimulation
A happy employee is an effective company!• Professional development is encouraged• Career exploration is encouraged
Such encouragement protects the student-centered culture as outlined within the mission.
How does it correlate?
Shared ValuesIndividualizedConsideration
Leveraging charisma and influence•Campus leaders are recruited for staff meetings•Campus connectivity improves
How does it correlate?Campus-Wide Environment
IndividualizedInfluence
What Miss Davis emulates is also felt and seen by her subordinates.
All employees responded with similar statements during the interview process.Transformational is effective NOW, but will it always be?Contractual balance between leadership and culture is key to organizational change.
Concluding Remarks
Questions
Bolman, L. G., & Deal, T. E. (2009). Reframing organizations, artistry, choice, and leadership. (4th ed., pp. 251-278). San Fransico, CA: Jossey- Bass Inc Pub.Martin, J. (2002). Organizational culture: Mapping the terrain. Thousand Oaks, CA: Sage.Northouse, P. G. (2010). Leadership (5th ed.). Thousand Oaks, CA: Sage.The Academic Advisement Center. (2012, February 15). Retrieved from http://www.missouristate.edu/advising/default.htmTierney, W. G. (1988). Organizational culture in higher education: Defining the essentials. Journal of Higher Education, 59(1), p. 2-21.
References