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Examining Our Campus Climate at San Jose
State University
Examining Our Campus Climate at San Jose
State University
Dr. Megumi Hosoda, Psychology
Dr. Rona Halualani, Communication Studies
Dr. Megumi Hosoda, Psychology
Dr. Rona Halualani, Communication Studies
Preview & PurposePreview & Purpose
Wiggsy Sivertsen, Chair, Campus Climate Committee
Wiggsy Sivertsen, Chair, Campus Climate Committee
What Did We Do?What Did We Do?
Purpose
Campus climate is defined as “the formal environment in which we learn, teach, and work, and live in a post-secondary setting.”
Purpose
Campus climate is defined as “the formal environment in which we learn, teach, and work, and live in a post-secondary setting.”
What Did We Do?What Did We Do?
Research Method: Survey
Time SpanProceduresSamplingItems/ConstructsAnalysis Procedures
Research Method: Survey
Time SpanProceduresSamplingItems/ConstructsAnalysis Procedures
What The Students Report
What The Students Report
356 students (12% response rate) Demographics
64% female, 33% male 40% White, 33% Asian/Asian
American/Pacific Islander, 12% Latino/a, 4% Black/African American
7% gay, lesbian, or bisexual5% with disability
356 students (12% response rate) Demographics
64% female, 33% male 40% White, 33% Asian/Asian
American/Pacific Islander, 12% Latino/a, 4% Black/African American
7% gay, lesbian, or bisexual5% with disability
What The Students Report
What The Students Report
Perceptions of the Campus Climate Many students(67%) have “somewhat” to “very”
favorable” perceptions of campus climate at SJSU, BUT several subgroups of students view the
campus climate less favorably. Most students (81%) do not personally experience
discrimination at SJSU. BUT several subgroups of students report
“occasional” or “frequent” experience in discrimination.
Overall, students (54%) reported that they have learned “somewhat” to “a great deal” about racism, discrimination based on disability, sexism, homophobia in their classes at SJSU.BUT such learning varied widely among different
majors.
Perceptions of the Campus Climate Many students(67%) have “somewhat” to “very”
favorable” perceptions of campus climate at SJSU, BUT several subgroups of students view the
campus climate less favorably. Most students (81%) do not personally experience
discrimination at SJSU. BUT several subgroups of students report
“occasional” or “frequent” experience in discrimination.
Overall, students (54%) reported that they have learned “somewhat” to “a great deal” about racism, discrimination based on disability, sexism, homophobia in their classes at SJSU.BUT such learning varied widely among different
majors.
What The Students Report
What The Students Report
Campus Diversity Only about 40% of students know how to
officially report racist, sexist, or other discriminatory behaviors.
Many students (65%-85%) do not fear for their physical safety on campus and do not feel uncomfortable disclosing their sexual orientation or discussing racially sensitive topics. BUT several subgroups of students feel
uncomfortable about one of these topics.
Most students (79%) value the work that SJSU is doing to promote diversity.
Campus Diversity Only about 40% of students know how to
officially report racist, sexist, or other discriminatory behaviors.
Many students (65%-85%) do not fear for their physical safety on campus and do not feel uncomfortable disclosing their sexual orientation or discussing racially sensitive topics. BUT several subgroups of students feel
uncomfortable about one of these topics.
Most students (79%) value the work that SJSU is doing to promote diversity.
What The Students Report
What The Students Report
Learning Environment Many students (67%) report that there are role
models for them on campus. Most students (84%) agreed that SJSU staff is
sensitive about ethnic/racial, sexist, and homophobic issues. BUT several subgroups of students report that
SJSSU is less sensitive to these issues.
Will the Survey Have an Impact? Overall, 68% of students are at least
somewhat optimistic about the impact that their responses on the survey will have on SJSU’s campus climate.
Learning Environment Many students (67%) report that there are role
models for them on campus. Most students (84%) agreed that SJSU staff is
sensitive about ethnic/racial, sexist, and homophobic issues. BUT several subgroups of students report that
SJSSU is less sensitive to these issues.
Will the Survey Have an Impact? Overall, 68% of students are at least
somewhat optimistic about the impact that their responses on the survey will have on SJSU’s campus climate.
What the Students Report
What the Students Report
Qualitative Portion:29% response rate (103)Experiences of negative service at SJSU
(18%; 18)Feelings of alienation and marginalization
as White students (16%; 16)Negative experiences in specific majors
with faculty (16%; 16)
Qualitative Portion:29% response rate (103)Experiences of negative service at SJSU
(18%; 18)Feelings of alienation and marginalization
as White students (16%; 16)Negative experiences in specific majors
with faculty (16%; 16)
What the Students Report
What the Students Report
Qualitative Portion:Need better layout and services for
disabled students (10%; 10)Need for more campus safety
measures (8%; 8) No tolerance for conservative views of
students (8%; 8)
Qualitative Portion:Need better layout and services for
disabled students (10%; 10)Need for more campus safety
measures (8%; 8) No tolerance for conservative views of
students (8%; 8)
What the Students Report
What the Students Report
Qualitative Portion:SJSU focuses too much on diversity
(5%; 5)Need for more community on campus
(- commuter image) (5%; 5)Need for more information about how to
report discrimination (5%; 5)
Qualitative Portion:SJSU focuses too much on diversity
(5%; 5)Need for more community on campus
(- commuter image) (5%; 5)Need for more information about how to
report discrimination (5%; 5)
What The Faculty Report
What The Faculty Report
407 Faculty (24% response rate)Demographics
46% male, 48% female 60% White, 10% Asian/Asian
American/Pacific Islander, 16% Latino(a), 3% Black/African American
10% gay, lesbian, bisexual9% with a disability 37% tenured, 57% not tenured34% part-time27% full, 13% associate, 15% assistant
professors, 31% lecturer, 4% instructor
407 Faculty (24% response rate)Demographics
46% male, 48% female 60% White, 10% Asian/Asian
American/Pacific Islander, 16% Latino(a), 3% Black/African American
10% gay, lesbian, bisexual9% with a disability 37% tenured, 57% not tenured34% part-time27% full, 13% associate, 15% assistant
professors, 31% lecturer, 4% instructor
What The Faculty Report
What The Faculty Report
Perceptions of the Campus ClimateMost faculty have “somewhat” to “very”
favorable perceptions of the campus climate at SJSU. BUT several subgroups of faculty view
the campus climate less favorably. The majority of faculty do not personally
experience discrimination at SJSU. BUT several subgroups of faculty report
“occasional” or “frequent” experience in discrimination.
Perceptions of the Campus ClimateMost faculty have “somewhat” to “very”
favorable perceptions of the campus climate at SJSU. BUT several subgroups of faculty view
the campus climate less favorably. The majority of faculty do not personally
experience discrimination at SJSU. BUT several subgroups of faculty report
“occasional” or “frequent” experience in discrimination.
What The Faculty Report
What The Faculty Report
Job Satisfaction Faculty (76%) are satisfied with their jobs.
BUT they are not satisfied with several aspects of their jobs.
Campus Diversity Many faculty (75%) report that they know
how to officially report racist, sexist, or other discriminatory behaviors.
The majority of faculty do not fear for their physical safety on campus and do not feel uncomfortable disclosing their sexual orientation or discussing racially sensitive tics. BUT several subgroups of faculty) feel
uncomfortable about one of these topics.
Job Satisfaction Faculty (76%) are satisfied with their jobs.
BUT they are not satisfied with several aspects of their jobs.
Campus Diversity Many faculty (75%) report that they know
how to officially report racist, sexist, or other discriminatory behaviors.
The majority of faculty do not fear for their physical safety on campus and do not feel uncomfortable disclosing their sexual orientation or discussing racially sensitive tics. BUT several subgroups of faculty) feel
uncomfortable about one of these topics.
What The Faculty Report
What The Faculty Report
The Working EnvironmentFaculty (76%) feel that SJSU is a good place to
work.BUT only 48% of faculty perceive that faculty
morale is good at this campus. Some faculty (30%) believe that those who
are openly critical of their department’s administration have cause to fear retribution
Faculty are concerned with workload.Faculty (47%) do not agree that ethnic minority
faculty are adequately represented on important Academic Senate committees.
About 40% of the faculty report that subtle discrimination is tolerated on campus. Several subgroups agree more.
The Working EnvironmentFaculty (76%) feel that SJSU is a good place to
work.BUT only 48% of faculty perceive that faculty
morale is good at this campus. Some faculty (30%) believe that those who
are openly critical of their department’s administration have cause to fear retribution
Faculty are concerned with workload.Faculty (47%) do not agree that ethnic minority
faculty are adequately represented on important Academic Senate committees.
About 40% of the faculty report that subtle discrimination is tolerated on campus. Several subgroups agree more.
What The Faculty Report
What The Faculty Report
Concerns About Supports and Rewards for Faculty Faculty are concerned with opportunities
for professional development (i.e., funds, release time).
Only 53% of the faculty believe that they are equitably compensated in comparison to their colleagues in their own department.
Almost half of lecturers do not agree that the evaluation process for lecturers is fair and equitable.
Concerns About Supports and Rewards for Faculty Faculty are concerned with opportunities
for professional development (i.e., funds, release time).
Only 53% of the faculty believe that they are equitably compensated in comparison to their colleagues in their own department.
Almost half of lecturers do not agree that the evaluation process for lecturers is fair and equitable.
What The Faculty Report
What The Faculty Report
Tenure and Promotion Only 60% of the faculty agree that they
receive adequate mentoring on tenure and promotion.
A small portion of the faculty (40%) do not believe that in the RTP process, their service to the campus is rewarded by their department.
Only 57% of the faculty believe that the RTP process is fair and equitable.
Tenure and Promotion Only 60% of the faculty agree that they
receive adequate mentoring on tenure and promotion.
A small portion of the faculty (40%) do not believe that in the RTP process, their service to the campus is rewarded by their department.
Only 57% of the faculty believe that the RTP process is fair and equitable.
What The Faculty Report
What The Faculty Report
Will the Survey Have an Impact? Overall, 68% of the faculty are at
least somewhat optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.
Will the Survey Have an Impact? Overall, 68% of the faculty are at
least somewhat optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.
What The Faculty Report
What The Faculty Report
Qualitative Portion:34% response rate (138)Campus climate as positive (16%; 22)Excessive workload (17%; 12)Salary (10%; 13)Facilities (10%; 13)SJSU bureaucracy (10%; 13)Diversity efforts as important (9%; 12)Treatment of lecturers (6%; 8) Concerns with student preparation (5%; 7)Too much effort on diversity (5%; 7)
Qualitative Portion:34% response rate (138)Campus climate as positive (16%; 22)Excessive workload (17%; 12)Salary (10%; 13)Facilities (10%; 13)SJSU bureaucracy (10%; 13)Diversity efforts as important (9%; 12)Treatment of lecturers (6%; 8) Concerns with student preparation (5%; 7)Too much effort on diversity (5%; 7)
What The Staff ReportWhat The Staff Report
318 Staff (23% response rate)Demographics
27% male and 69% female 40% White, 23% Asian/Asian
American/Pacific Islander, 19% Latino(a), 3% Black/African American
4% gay, lesbian, or bisexual8% with a disability
318 Staff (23% response rate)Demographics
27% male and 69% female 40% White, 23% Asian/Asian
American/Pacific Islander, 19% Latino(a), 3% Black/African American
4% gay, lesbian, or bisexual8% with a disability
What The Staff ReportWhat The Staff Report
Perceptions of the Campus ClimateMost staff (59%) have “somewhat” to
“very” favorable perceptions of the campus climate at SJSU.
The majority of staff do not personally experience discrimination at SJSU. BUT several subgroups report report
“occasional” or “frequent” experience in discrimination.
Perceptions of the Campus ClimateMost staff (59%) have “somewhat” to
“very” favorable perceptions of the campus climate at SJSU.
The majority of staff do not personally experience discrimination at SJSU. BUT several subgroups report report
“occasional” or “frequent” experience in discrimination.
What The Staff ReportWhat The Staff Report
Job Satisfaction Most staff are satisfied with their jobs. Among the staff who hand a job change,
20% of them report that they felt discriminated against on the basis of ‘inside’ candidate.
Campus DiversityMost staff (76%) know how to officially
report any racist, sexist, or other discriminatory behaviors.
Job Satisfaction Most staff are satisfied with their jobs. Among the staff who hand a job change,
20% of them report that they felt discriminated against on the basis of ‘inside’ candidate.
Campus DiversityMost staff (76%) know how to officially
report any racist, sexist, or other discriminatory behaviors.
What The Staff ReportWhat The Staff ReportMany staff (78%) value the work that SJSU is
doing to celebrate diversity. Many staff (76%) report that they know how
to officially report any racist, sexist, or other discriminatory behaviors.
Some staff (24%) do fear for their physical safety and feel uncomfortable discussing racially sensitive topics on campus. A specific subgroup of staff report they feel
uncomfortable about some of these issues.
Many staff (78%) value the work that SJSU is doing to celebrate diversity.
Many staff (76%) report that they know how to officially report any racist, sexist, or other discriminatory behaviors.
Some staff (24%) do fear for their physical safety and feel uncomfortable discussing racially sensitive topics on campus. A specific subgroup of staff report they feel
uncomfortable about some of these issues.
What The Staff ReportWhat The Staff ReportThe Working Conditions
Most staff (82%) believe that SJSU is a good place to work.BUT some staff (40%) believe that SJSU
is not a well-managed university.
Only 53% of staff perceive that staff morale is good in their department but report (49%) that there is favoritism in their department.
The Working Conditions Most staff (82%) believe that SJSU is
a good place to work.BUT some staff (40%) believe that SJSU
is not a well-managed university.
Only 53% of staff perceive that staff morale is good in their department but report (49%) that there is favoritism in their department.
What The Staff ReportWhat The Staff ReportCompensation
Only 33% of staff indicate that they receive an equitable salary in their department or assigned work area.
Opportunities for Advancement and Career DevelopmentOnly a small % of the staff indicate that
there are sufficient opportunities for advancement within their department (29%) and within SJSU (50%).
Compensation Only 33% of staff indicate that they receive
an equitable salary in their department or assigned work area.
Opportunities for Advancement and Career DevelopmentOnly a small % of the staff indicate that
there are sufficient opportunities for advancement within their department (29%) and within SJSU (50%).
What The Staff ReportWhat The Staff ReportPerceptions of Supervisors
Staff have favorable views of their supervisors. BUT, only 59% of staff feel that they can report
wrongdoing by a supervisor or manager without fear of reprisal.
Will the Survey Have an Impact? Only 58% of all staff are at least somewhat
optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.
Perceptions of Supervisors Staff have favorable views of their
supervisors. BUT, only 59% of staff feel that they can report
wrongdoing by a supervisor or manager without fear of reprisal.
Will the Survey Have an Impact? Only 58% of all staff are at least somewhat
optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.
What The Staff ReportWhat The Staff ReportQualitative Portion:
25% response rate (71)Need higher salaries and compensation
(28%; 20)Management is incompetent, unfair, &
unsupportive (25%; 18)Campus climate as + (14%; 10)Office politics as - (15%; 10)Hostile work environment on daily basis
(12%; 9)
Qualitative Portion:25% response rate (71)Need higher salaries and compensation
(28%; 20)Management is incompetent, unfair, &
unsupportive (25%; 18)Campus climate as + (14%; 10)Office politics as - (15%; 10)Hostile work environment on daily basis
(12%; 9)
What The Staff ReportWhat The Staff ReportQualitative Portion:The number of years in job -- the more
dissatisfaction with leadership ability/competence level of management
29% of all female respondents expressed personal experiences of discrimination in work departments
75% of all Mexican American respondents -- negative, lonely, unwelcoming climate
Qualitative Portion:The number of years in job -- the more
dissatisfaction with leadership ability/competence level of management
29% of all female respondents expressed personal experiences of discrimination in work departments
75% of all Mexican American respondents -- negative, lonely, unwelcoming climate
What The Staff ReportWhat The Staff ReportQualitative Portion:Word Matchups: 30% (21) described
work environment as “unwelcoming,” “hostile,” and “harmful”
20% (14) linked management with the terms: “incompetent,” “unsupportive”
39% (27) detailed personal experiences or observations of discrimination by supervisor; accounts averaged 80 words in length.
Qualitative Portion:Word Matchups: 30% (21) described
work environment as “unwelcoming,” “hostile,” and “harmful”
20% (14) linked management with the terms: “incompetent,” “unsupportive”
39% (27) detailed personal experiences or observations of discrimination by supervisor; accounts averaged 80 words in length.
What The Administrators Report
What The Administrators Report
99 administrators (53% response rate)
Demographics 38% male, 58% female 59% White, 6% Asian/Asian
American/Pacific Islander, 9% Latino(a), 8% Black/African American
8% gay, lesbian, or bisexual 6% with a disability
99 administrators (53% response rate)
Demographics 38% male, 58% female 59% White, 6% Asian/Asian
American/Pacific Islander, 9% Latino(a), 8% Black/African American
8% gay, lesbian, or bisexual 6% with a disability
What The Administrators Report
What The Administrators Report
Perceptions of the Campus ClimateMost administrators(71.5) have “somewhat”
to “very” favorable perceptions of the campus climate at SJSU.
The majority of administrators do not personally experience discrimination at SJSU. BUT several subgroups of administrators
report “occasional” or “frequent” experience in discrimination.
Perceptions of the Campus ClimateMost administrators(71.5) have “somewhat”
to “very” favorable perceptions of the campus climate at SJSU.
The majority of administrators do not personally experience discrimination at SJSU. BUT several subgroups of administrators
report “occasional” or “frequent” experience in discrimination.
What The Administrators Report
What The Administrators Report
Job Satisfaction The majority of administrators are satisfied with their jobs and
with the various aspects of their jobs. BUT those administrators with 1-10 years of tenure are less
satisfied with some aspects of their jobs.
Campus DiversityThe majority of administrators (94%) know how
to officially report any racist, sexist, or other discriminatory behaviors.
The majority of administrators do not fear for their physical safety on campus because of their race/ethnicity/culture. A subgroup of administrators express some discomfort.
Job Satisfaction The majority of administrators are satisfied with their jobs and
with the various aspects of their jobs. BUT those administrators with 1-10 years of tenure are less
satisfied with some aspects of their jobs.
Campus DiversityThe majority of administrators (94%) know how
to officially report any racist, sexist, or other discriminatory behaviors.
The majority of administrators do not fear for their physical safety on campus because of their race/ethnicity/culture. A subgroup of administrators express some discomfort.
What The Administrators Report
What The Administrators Report Most administrators (87%) value the work that
SJSU is doing to celebrate diversity.
The Working Conditions The majority (96%) feel that SJSU is a good
place to work.About 76% of administrators believe that SJSU is a
well-managed university. Only 65% of administrators and some ethnic
minority administrators (i.e., Latino/a, African American) feel that the current ethnic composition of administrators at SJUS is adequate.
Most administrators (87%) value the work that SJSU is doing to celebrate diversity.
The Working Conditions The majority (96%) feel that SJSU is a good
place to work.About 76% of administrators believe that SJSU is a
well-managed university. Only 65% of administrators and some ethnic
minority administrators (i.e., Latino/a, African American) feel that the current ethnic composition of administrators at SJUS is adequate.
What The Administrators Report
What The Administrators Report
Compensation About 64% of administrators indicate that
they are equitably compensated compared to other administrators at their level.
Opportunities for Advancement and Career Development Many administrators (63%) indicate that there
are sufficient opportunities for their advancement within the administration at SJSU.
Most administrators believe that women in their department have equal opportunities as men for advancement.
Compensation About 64% of administrators indicate that
they are equitably compensated compared to other administrators at their level.
Opportunities for Advancement and Career Development Many administrators (63%) indicate that there
are sufficient opportunities for their advancement within the administration at SJSU.
Most administrators believe that women in their department have equal opportunities as men for advancement.
What The Administrators Report
What The Administrators Report
Perceptions of Staff Most administrators have favorable views of
their staff.
Will the Survey Have an Impact? Only 67% of administrators are at least
somewhat optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.
Perceptions of Staff Most administrators have favorable views of
their staff.
Will the Survey Have an Impact? Only 67% of administrators are at least
somewhat optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.
What The Administrators Report
What The Administrators Report
Qualitative Portion:30% response rate (29)Need to improve communication between
mgmt. levels (28%; 8)Need more salary equity for staff (28%; 8)Need more campus unity (17%; 5)SJSU as + work environment (10%; 3)
Qualitative Portion:30% response rate (29)Need to improve communication between
mgmt. levels (28%; 8)Need more salary equity for staff (28%; 8)Need more campus unity (17%; 5)SJSU as + work environment (10%; 3)
What The Administrators Report
What The Administrators Report
Qualitative Portion:
Female respondents expressed the need for more resources & opportunities than male respondents.
Qualitative Portion:
Female respondents expressed the need for more resources & opportunities than male respondents.
What The Administrators Report
What The Administrators Report
Qualitative Portion:Word Matchups: “Departments” and
“teams” (18%)“Hard to/difficult to” and “manage”“Lead” not used in reference to teams,
staff, or departmentsDepartments or units never referred to as
“my”; in contrast to staff word matchups
Qualitative Portion:Word Matchups: “Departments” and
“teams” (18%)“Hard to/difficult to” and “manage”“Lead” not used in reference to teams,
staff, or departmentsDepartments or units never referred to as
“my”; in contrast to staff word matchups
Comparison of GroupsComparison of GroupsFavorable Perception of Campus Climate
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
Sample
Perc
enta
ge
Series1 71.50% 66% 59% 67%
Admin Faculty Staff Students
Comparison of GroupsComparison of GroupsSJSU is a Good Place To Work
0%
20%
40%
60%
80%
100%
120%
Sample
Percen
tag
e
Series1
Series1 96% 76% 82%
Admin Faculty Staff
Comparison of GroupsComparison of GroupsAdequately Compensated?
0%
10%
20%
30%
40%
50%
60%
70%
Sample
Perc
enta
ge
Series1
Series1 64% 53% 33%
Admin Faculty Staff
National Benchmarks/Indicators
National Benchmarks/Indicators
CSU Campus Climate Reports (SFSU; CSUN; Cal Poly Pomona): In range; staff perceptions lower
UCLA: Higher across the board (faculty, student, staff)
University of Michigan: Lower in student ratings
CSU Campus Climate Reports (SFSU; CSUN; Cal Poly Pomona): In range; staff perceptions lower
UCLA: Higher across the board (faculty, student, staff)
University of Michigan: Lower in student ratings
What Does This Mean For Us?:
Improving Our Campus Climate
What Does This Mean For Us?:
Improving Our Campus Climate
Events and efforts toward “community building” and “perspective-sharing”
Engaging students: dialogue, perspective-taking, intercultural caring
Work on materialities (pay, rewards, professional development)
Managers -- Team buildingCommunication across units
Events and efforts toward “community building” and “perspective-sharing”
Engaging students: dialogue, perspective-taking, intercultural caring
Work on materialities (pay, rewards, professional development)
Managers -- Team buildingCommunication across units
What Does This Mean For Us?:
Improving Our Campus Climate
What Does This Mean For Us?:
Improving Our Campus Climate
Reach out to: disabled students, staff, faculty first-generation students, students of
colorLatino/a, African American, Southeast
Asian, Pacific Islander staff and facultyFemale staff and faculty
Engage ALL Campus Members; climate is “our’s”
Reach out to: disabled students, staff, faculty first-generation students, students of
colorLatino/a, African American, Southeast
Asian, Pacific Islander staff and facultyFemale staff and faculty
Engage ALL Campus Members; climate is “our’s”
Future StepsFuture Steps
Sharing the Data with CampusInstitutionalizing the Ongoing Collection
of Campus Climate DataSurvey Instrument -- Every 2 yearsQualitative Focus Groups -- Every other yearInstitutional Research Student data to learning outcomesData --- Action (Program Development)Need longitudinal research & contextual
interviews
Sharing the Data with CampusInstitutionalizing the Ongoing Collection
of Campus Climate DataSurvey Instrument -- Every 2 yearsQualitative Focus Groups -- Every other yearInstitutional Research Student data to learning outcomesData --- Action (Program Development)Need longitudinal research & contextual
interviews
Future StepsFuture Steps
The Rest Is Up To Us . . . .
We Need To Work Together . . .
The Rest Is Up To Us . . . .
We Need To Work Together . . .