Excalibur Communications

Paul Crow

Corporate Sales Manager

Mobile Working

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Past Present

The future?

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Very Quick History lesson

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19851985 saw the introduction of car and saw the introduction of car and transportable phones. transportable phones.

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1991 – 1991 – First commercial GSM (Digital) First commercial GSM (Digital) call was made, Nokia's 1011 is the call was made, Nokia's 1011 is the worlds first commercial GSM digital worlds first commercial GSM digital mobile phone. mobile phone.

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1992 1992 – First ever Text message was – First ever Text message was sent (Sms)sent (Sms)

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1996 - 1996 - Nokia introduce the Nokia introduce the Communicator, the first mobile to enable Communicator, the first mobile to enable internet connectivity and wireless emailinternet connectivity and wireless email

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Present

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20072007- total number of mobiles reaches 3.3 billion, - total number of mobiles reaches 3.3 billion, Half the worlds population!Half the worlds population!

20082008 - Britons on average send a staggering 1.4 - Britons on average send a staggering 1.4 billion text messages every week billion text messages every week

The growth of text (SMS) messaging has been The growth of text (SMS) messaging has been phenomenal considering the first text message was phenomenal considering the first text message was sent less than 20 years ago!sent less than 20 years ago!

Statistics taken from Mobile Data AssociationStatistics taken from Mobile Data Association

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16.5 million people accessed the 16.5 million people accessed the

mobile internet in May 2008, this is a mobile internet in May 2008, this is a 25% growth since May 2006.Average 25% growth since May 2006.Average of 136,875 new users per month of 136,875 new users per month (may 2006-2008)(may 2006-2008)

10 million picture messages sent in 10 million picture messages sent in the UK every week, year on year the UK every week, year on year growth is at 30%growth is at 30%

Statistics taken from Mobile Data AssociationStatistics taken from Mobile Data Association

Current devices

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Blackberry -Blackberry -

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i-phonei-phone

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Pda and SmartphonesPda and Smartphones

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Current device methods for mobile workingCurrent device methods for mobile working

Smart PhoneSmart Phone Mobile PCMobile PC Home WorkerHome Worker

Use a smart mobile device Use a smart mobile device to deliver telephone, basic to deliver telephone, basic

email, calendar and email, calendar and business critical applications business critical applications direct to a convenient single direct to a convenient single

handset.handset.

E.G. BlackBerry Smart Phone E.G. BlackBerry Smart Phone or Windows Mobile Deviceor Windows Mobile Device

Use a laptop with a mobile Use a laptop with a mobile data card to enable full data card to enable full

feature rich email, calendar feature rich email, calendar and full functional business and full functional business

critical applications .critical applications .

E.G. Windows based Laptop E.G. Windows based Laptop with a Vodafone data card. with a Vodafone data card.

Use a desktop PC connected Use a desktop PC connected via a secure link to provide via a secure link to provide

full office based functionality full office based functionality to a permanent remote to a permanent remote

location, including internet, location, including internet, business applications and business applications and

voice.voice.

E.G. Windows Based PC with E.G. Windows Based PC with a Star remote worker a Star remote worker connectivity package connectivity package

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Case Studies

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Case 1-Surveyors Bristol based company of Surveyors and Bristol based company of Surveyors and Estate agents Estate agents Simplify current surveying tasksSimplify current surveying tasks Improve flow of information Improve flow of information Reduce time it currently takes to produce Reduce time it currently takes to produce completed reportscompleted reports Reduce overall costsReduce overall costs Cut down on PaperworkCut down on Paperwork

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Solution

Supply Windows based Pda devicesSupply Windows based Pda devices

Enable these devices with voice and data Enable these devices with voice and data servicesservices

Supply and commission Outlook Exchange Supply and commission Outlook Exchange serverserver

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Benefits Only need to carry one small deviceOnly need to carry one small device Ability to send information back once the Ability to send information back once the survey has been completedsurvey has been completed 20% increase in number of surveys carried out 20% increase in number of surveys carried out per dayper day Reduction of 35% in fuel costsReduction of 35% in fuel costs Reports often completed before surveyors Reports often completed before surveyors return to officereturn to office Dramatic reduction in amount of paperworkDramatic reduction in amount of paperwork

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Case 2-Couriers Courier company delivering time critical Courier company delivering time critical packagespackages

Reduce duplicate paperworkReduce duplicate paperwork

Improve flow of information ie. Delivery / Improve flow of information ie. Delivery / collection confirmationcollection confirmation

Self billing requirementSelf billing requirement

Improve efficiency Reduce overall costsImprove efficiency Reduce overall costs

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Solution

Supply Windows based Pda devicesSupply Windows based Pda devices

Enable these devices with voice and data Enable these devices with voice and data servicesservices

Design and implement self billing software Design and implement self billing software applicationapplication

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Benefits

Billing automatically generated from Mobile Billing automatically generated from Mobile devicedevice

Customer care response times reducedCustomer care response times reduced

Paperwork reducedPaperwork reduced

Reduced fuel costsReduced fuel costs

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Case 3-Food manufacturer National Organic food National Organic food manufacturer, multi sitemanufacturer, multi site Requirement for time critical Requirement for time critical reports / auditsreports / audits Reduce time costsReduce time costs Improve efficiency Improve efficiency Reduce amount of paper Reduce amount of paper generatedgenerated

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Solution

Supply Blackberry devicesSupply Blackberry devices

Create a bespoke system capable of Create a bespoke system capable of automatically generating reportsautomatically generating reports

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Benefits

Reports are now available Reports are now available immediatelyimmediately

Less staff required Less staff required

Paperwork reducedPaperwork reduced

Improved efficiencyImproved efficiency

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Current applicationsRightmoveRightmove - - introduce a service that allows introduce a service that allows house hunters to view over 650,000 properties house hunters to view over 650,000 properties for sale or rent on their phonesfor sale or rent on their phones

Manchester NHSManchester NHS – – uses SMS for people to uses SMS for people to contact its Stop No Smoking services and contact its Stop No Smoking services and receive stop smoking supportreceive stop smoking support

Westminster County CouncilWestminster County Council – offer a “find- a – offer a “find- a – loo” service. Users text their location to a – loo” service. Users text their location to a short number , and then receive directions to short number , and then receive directions to the nearest convenience with opening hours! the nearest convenience with opening hours!

Internet SearchesInternet Searches – In April 62% of smart – In April 62% of smart phone users visited Google’s mobile site first, phone users visited Google’s mobile site first, Orange second and the BBC third.Orange second and the BBC third.

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The Future

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As a company we have to find solutions and As a company we have to find solutions and deliver these in a simple, and cost effective deliver these in a simple, and cost effective manner. Technology for technologies sake manner. Technology for technologies sake will not encourage users to take up these will not encourage users to take up these exciting new devices. It is up to us to exciting new devices. It is up to us to deliver applications that engage and deliver applications that engage and encourage users to use these products.encourage users to use these products.

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New devices and applications are New devices and applications are continually evolving to ensure mobile continually evolving to ensure mobile devices play an ever increasing role in our devices play an ever increasing role in our lives. Mobile email and internet are now lives. Mobile email and internet are now considered normal applications within a considered normal applications within a large percentage of handsets.large percentage of handsets. The introduction of the i-phone and The introduction of the i-phone and Blackberry Storm have re-kindled interest in Blackberry Storm have re-kindled interest in Smart phone devices with the emphasis on Smart phone devices with the emphasis on entertainment via music and high quality entertainment via music and high quality cameras.cameras.

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Nokia are currently developing flexible Nokia are currently developing flexible displays which could lead to a whole new displays which could lead to a whole new way in which way in which mobile phonesmobile phones are used.are used.

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Phones you are likely to see in the very near Phones you are likely to see in the very near future will have integrated projectors which future will have integrated projectors which opens up massive opportunities for the opens up massive opportunities for the Education environment……..Education environment……..

Are you ready ?Are you ready ?

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