Exchange 2003 Disaster Recovery

Embed Size (px)

Citation preview

  • 7/30/2019 Exchange 2003 Disaster Recovery

    1/53

    Welcometo this evenings TechNet Event

    We would like to bring your attention to the key elements of

    the TechNet programme; the central information and

    community resource for IT professionals in the UK:

    FREE bi-weekly technical newsletter FREE regular technical events hosted across the UK

    FREE weekly UK & US led technical webcasts

    FREE comprehensive technical web site

    Monthly CD / DVD subscription with the latest technical tools &

    resources FREE quarterly technical magazine

    To subscribe to the newsletter or just to find out more, please visit

    www.microsoft.com/uk/technet or speak to a Microsoft representative during

    the break

    http://www.microsoft.com/uk/technethttp://www.microsoft.com/uk/technet
  • 7/30/2019 Exchange 2003 Disaster Recovery

    2/53

    Microsoft Exchange Server 2003

    Disaster Recovery

    Eileen BrownIT Evangelist

    Microsoft Ltd.

    [email protected]://blogs.msdn.com/eileen_brown

    mailto:[email protected]://blogs.msdn.com/eileen_brownhttp://blogs.msdn.com/eileen_brownmailto:[email protected]
  • 7/30/2019 Exchange 2003 Disaster Recovery

    3/53

    What we will cover:

    Preparing for disaster Best practices for backup of

    Exchange 2003

    Mailbox Recovery Center Recovery Storage Group

    Alternate Server Recovery

    Replacing a server

  • 7/30/2019 Exchange 2003 Disaster Recovery

    4/53

    Prerequisite Knowledge

    Experience supporting Windows Servers

    Experience supporting MicrosoftExchange Server 2000 or 2003

    Experience supporting E-Mail clients

    Level 200

  • 7/30/2019 Exchange 2003 Disaster Recovery

    5/53

    Agenda

    Backup Best Practices

    Mailbox Recovery

    Recovering Stores

    Replacing an Exchange Server Alternate Server Recovery

  • 7/30/2019 Exchange 2003 Disaster Recovery

    6/53

    Backup Best PracticesBackup Applications

    Windows Backup Integrates with Windows Server and

    Exchange

    Accesses Information Store directly Shadow Copy

    Speeds up backup

    New in Windows Server 2003 Third party backup programs

  • 7/30/2019 Exchange 2003 Disaster Recovery

    7/53

    Backup Best PracticesImplementing Backups

    Design and schedule backups Service level agreement

    Tape rotation

    Leave Circular Logging disabled

    Log file location

    Keep log files and databases on separate

    drives

  • 7/30/2019 Exchange 2003 Disaster Recovery

    8/53

    Backup Best PracticesTypes of Backup

    Type Recovery Backup

    Full One backup set

    Fast

    Large

    Slow

    Differential Last full backup + latestdifferential

    Slower

    SmallerFaster

    Incremental Last full backup + all

    subsequent incremental setsSlowest

    Smallest

    Fastest

  • 7/30/2019 Exchange 2003 Disaster Recovery

    9/53

    Backup Best PracticesBacking up the Metabase

    Exchange requires IIS to function Backup of IIS configuration is critical

    Backup with IIS Manager console

    Within IIS MMC

    Backup with iisback.vbs script Csript \%SystemRoot%\system32\iisback.vbs

    http://support.microsoft.com/default.aspx?scid

    =kb;en-us;241635&Product=exch2003

  • 7/30/2019 Exchange 2003 Disaster Recovery

    10/53

    Backup Best PracticesPlanning Best Practices

    Write out and follow backup procedure What to backup and how often

    Keep alternate hardware on hand

    Run a trial restoration periodically

    Backup Active Directory

  • 7/30/2019 Exchange 2003 Disaster Recovery

    11/53

    Backup Best PracticesDesign Best Practices

    Store log files and Information Store onseparate physical drives.

    Keep Information Store volume under 50%

    capacity Speeds restore process

    Copy damaged database before restore

    Increase message and mailbox retention

  • 7/30/2019 Exchange 2003 Disaster Recovery

    12/53

    Backup Best Practices

    Backing up Exchange with Windows Backup

    Backing up the metabase

    Other preparations (item retention settings)

    demonstrat ion

  • 7/30/2019 Exchange 2003 Disaster Recovery

    13/53

    Agenda

    Backup Best Practices

    Mailbox Recovery

    Recovering Stores

    Replacing an Exchange Server Alternate Server Recovery

  • 7/30/2019 Exchange 2003 Disaster Recovery

    14/53

    Mailbox RecoveryDeleted Mailbox Retention

    Mailbox Recovery Center New in Exchange 2003

    Quickly recovers deleted mailboxes

    Retain until backed up setting

    Time limit set in System Manager

    As resources allow

  • 7/30/2019 Exchange 2003 Disaster Recovery

    15/53

    Mailbox RecoveryRecovering Deleted Items

    Deleted Items folder

    Recovery Storage Group

    PST/OST

    Alternate Server Recovery

    Exmerge

    Brick Level Backups

  • 7/30/2019 Exchange 2003 Disaster Recovery

    16/53

    Mailbox RecoveryRecovery Storage Group

    Recovers mailboxes, mailbox stores, anditems (not public folders)

    Prior Versions: Alternate Server

    Recovery No downtime

    No additional hardware

    Differs from Storage Group MAPI the only protocol

    ExMerge the only access to contents

    Databases do not mount automatically

  • 7/30/2019 Exchange 2003 Disaster Recovery

    17/53

    Active Directory

    Users

    User 1

    Exchange Server

    Recovery Storage Group

    Recovery Database

    Recovery Mailbox

    Storage group

    Mailbox database

    Mailbox

    Mailbox RecoveryRSG and Active Directory

    GUID Attribute

    GUID Attribute

    msExchMailbox

    GUID Attribute

    M ilb R

  • 7/30/2019 Exchange 2003 Disaster Recovery

    18/53

    Mailbox RecoveryPST/OST Restore Method

    To recover an entire mailbox

    Laptop or Client computer not yetsynchronized to Exchange server

    Create a PST of the mailbox namedusername.pst

    Recreate the mailbox on the server

    Use Exmerge

    M ilb R

  • 7/30/2019 Exchange 2003 Disaster Recovery

    19/53

    Mailbox RecoveryExmerge

    Import/Export tool for Exchange stores

    Updated for Exchange 2003

    Download separately from

    http://microsoft.com/downloads

    User rights

    M ilb R

    http://microsoft.com/downloadshttp://microsoft.com/downloads
  • 7/30/2019 Exchange 2003 Disaster Recovery

    20/53

    Mailbox RecoveryAlternate Server Recovery

    Mailbox no longer exists in mailbox store

    Deleted mailbox retention period haspassed

    Nearly identical server hardware in adifferent AD forest

    Restore from a backup, then use ExMerge

    to create .pst file Recreate the mailbox on the original

    server

    Use Exmerge to import

    M ilb R

  • 7/30/2019 Exchange 2003 Disaster Recovery

    21/53

    Mailbox RecoveryBrick Level Backups

    Allows for direct backup and recovery ofindividual mailboxes

    Third party applications

    Slower backup/recovery

    Bloats backup and mailbox store

  • 7/30/2019 Exchange 2003 Disaster Recovery

    22/53

    Recovering items and Mailboxes

    Mailbox Recovery CenterRestoring items from Recovery StorageGroup

    demonstrat ion

  • 7/30/2019 Exchange 2003 Disaster Recovery

    23/53

    Agenda

    Backup Best Practices

    Mailbox Recovery

    Recovering Stores

    Replacing an Exchange Server Alternate Server Recovery

    R i St

  • 7/30/2019 Exchange 2003 Disaster Recovery

    24/53

    Recovering StoresOptions

    Recovery Storage Group Exchange 2000 SP3 or later

    Dial-tone method

    Alternate Server Recovery Public Folders

    Damaged hardware

    Separate Active Directory forest

    Transaction Logs

    R i St

  • 7/30/2019 Exchange 2003 Disaster Recovery

    25/53

    Recovering StoresDial-Tone Method

    Purpose: to minimize user downtimewhen recovering from a backup

    Example situation: Corrupted MailboxStore

    Exchange features used

    Recovery Storage Group

    Exmerge 2003

    Mailbox Store re-creation

    R i St

  • 7/30/2019 Exchange 2003 Disaster Recovery

    26/53

    Recovering StoresUsing Dial-Tone Method

    Recent backup

    Incremental or differential plus full

    Cumulative transaction log files Improve recovery quality

    Recovery Storage Group

    R i St

  • 7/30/2019 Exchange 2003 Disaster Recovery

    27/53

    RSG Dial-ToneDatabase

    Recovering StoresDial-Tone Method: 4 Steps

    ExMerge

  • 7/30/2019 Exchange 2003 Disaster Recovery

    28/53

    Recovering Mailbox Stores Usingthe Dial-Tone Method

    Recovery Storage GroupRestored from backup

    Finalize dial-tone restore

    demonstrat ion

    A d

  • 7/30/2019 Exchange 2003 Disaster Recovery

    29/53

    Agenda

    Backup Best Practices

    Mailbox Recovery

    Recovering Stores

    Replacing an Exchange Server Alternate Server Recovery

    R l i E h S

  • 7/30/2019 Exchange 2003 Disaster Recovery

    30/53

    Replacing an Exchange ServerRequirements

    Nearly Identical Hardware/OS Exchange Media

    Recent Backup

    Active Directory in place

    R l i E h S

  • 7/30/2019 Exchange 2003 Disaster Recovery

    31/53

    Replacing an Exchange ServerProcesses Used

    System State restore Active Directory

    Registry

    Exchange Settings \disasterrecovery Exchange install

    Information Store Restore

    Transaction Logs

    R l i E h S

  • 7/30/2019 Exchange 2003 Disaster Recovery

    32/53

    Replacing an Exchange ServerSteps

    Install Server Perform System State restore

    Install Exchange

    Restore Information Store

  • 7/30/2019 Exchange 2003 Disaster Recovery

    33/53

    Replacing an Exchange ServerSetting up for Alternate Server RecoveryRestoring the database

    demonstrat ion

    A d

  • 7/30/2019 Exchange 2003 Disaster Recovery

    34/53

    Agenda

    Backup Best Practices

    Mailbox Recovery

    Recovering Stores

    Replacing an Exchange Server Alternate Server Recovery

    Alternate Server Recovery

  • 7/30/2019 Exchange 2003 Disaster Recovery

    35/53

    Alternate Server RecoveryWhen to perform

    Public folder

    Mailbox deleted and purged

    Can not use Recovery Storage Group

    Physical damage

    Hardware failure

    Site damage

    Alternate Server Recovery

  • 7/30/2019 Exchange 2003 Disaster Recovery

    36/53

    Alternate Server RecoveryRequirements

    Backup of Information Store

    Windows Server and ExchangeMedia

    Hardware

    Time

    Alt t S R

  • 7/30/2019 Exchange 2003 Disaster Recovery

    37/53

    Alternate Server RecoverySettings That Must be Identical

    Organization name Administrative Group name

    Storage group name

    Database

    LegacyExchangeDN

    Alternate Ser er Reco er

  • 7/30/2019 Exchange 2003 Disaster Recovery

    38/53

    Alternate Server RecoveryActive Directory and LDIFDE

    LDIFDE imports and exports ActiveDirectory entries

    Other tools available

    Used to check LegacyExchangeDN and torecreate AD entries.

    Alternate Server Recovery

  • 7/30/2019 Exchange 2003 Disaster Recovery

    39/53

    Alternate Server RecoveryDisaster Recovery Features

    Install Windows Server and ExchangeServer

    Match names

    Restore the Windows backup set madeon the server being rebuilt

    Recreate Active Directory

    Export items from the database

  • 7/30/2019 Exchange 2003 Disaster Recovery

    40/53

    Alternate Server RecoverySetting up for Alternate Server RecoveryRestoring the database

    demonstrat ion

    Session Summary

  • 7/30/2019 Exchange 2003 Disaster Recovery

    41/53

    Session Summary

    Preparing for Disaster:

    Use best practices for backup

    Use the Recovery Storage Group

    To Recover Mailboxes

    To Recover Stores Use Exmerge to recovery data from recovered

    servers or PST/OSTs

    Remember alternate server recovery

    requirements

    For More Information

  • 7/30/2019 Exchange 2003 Disaster Recovery

    42/53

    For More Information

    Main TechNet Web site atwww.microsoft.com/technet

    Additional resources to support this

    Session page can be found at

    www.microsoft.com/technet/tnt1-101

    For More Information

  • 7/30/2019 Exchange 2003 Disaster Recovery

    43/53

    For More Information

    Exchange Web Site

    http://www.microsoft.com/exchange

    Windows Server 2003 Web Site

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003

    MS Press

    http://www.microsoft.com/exchangehttp://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://www.microsoft.com/exchange
  • 7/30/2019 Exchange 2003 Disaster Recovery

    44/53

    MS PressInside Information for IT Professionals

    To find the latest IT Professional related titles visit

    www.microsoft.com/learning/books/itpro/

    3rd Party Publications

  • 7/30/2019 Exchange 2003 Disaster Recovery

    45/53

    3rd Party PublicationsSupplementary publications for IT Pros

    These books can be found and purchased at all good book

    stores and on-line retailers

    Microsoft Learning

  • 7/30/2019 Exchange 2003 Disaster Recovery

    46/53

    Microsoft LearningTraining Resources for IT Professionals

    Troubleshooting Microsoft ExchangeServer 2003

    2011

    Detailed Syllabus:www.microsoft.com/learning

    To locate a training provider, please access

    www.microsoft.com/learning

    Microsoft Certified Technical Education Centers

    are Microsofts premier partners for training services

    A R di

    http://www.microsoft.com/learninghttp://www.microsoft.com/learning
  • 7/30/2019 Exchange 2003 Disaster Recovery

    47/53

    Assess you r ReadinessMicrosoft Skills Assessment

    What is Microsoft Skills Assessment? Self-study learning tool to evaluate readiness for product and

    technology solutions, instead of job-roles (certification)

    Windows Server 2003, Exchange Server 2003, Window s StorageServer 2003, Visu al Stud io .NET, Offic e 2003

    Free, online, unproctored, and available to anyone

    Answers, Am I ready?

    Determines skills gaps, provides learning plans with MicrosoftOfficial Curriculum courses, plus more Microsoft learning

    content suggestions such as TechNet resources Post your High Score to see how you stack up

    visithttp://www.microsoft.com/assessment

    Become a Microsoft Certified

    http://www.microsoft.com/assessmenthttp://www.microsoft.com/assessment
  • 7/30/2019 Exchange 2003 Disaster Recovery

    48/53

    Become a Microsoft CertifiedSystems Administrator (MCSA)

    What is the MCSA certification? For IT professionals who manage and maintain

    networks and systems based on the MicrosoftWindows Server operating system

    How do I become an MCSA on MicrosoftWindows 2000?

    Pass 3 core exams

    Pass 1 elective exam or 2 CompTIA certifications

    Where do I get more information?

    For more information about certificationrequirements, exams, and training,visit www.microsoft.com/mcsa

    Become A Microsoft Certified

  • 7/30/2019 Exchange 2003 Disaster Recovery

    49/53

    Become A Microsoft CertifiedSystems Engineer (MCSE)

    What is the MCSE certification? Premier certification for IT professionals who analyze

    the business requirements and design, plan, andimplement the infrastructure for business solutionsbased on the Microsoft Windows Server System

    integrated server software.

    How do I become an MCSE on MicrosoftWindows 2003?

    Pass 6 core exams Pass 1 elective exams from a comprehensive list

    Where do I get more information?

    For more information about certification requirements,

    exams, and training options, visit

    Demonstrate Your Security or

  • 7/30/2019 Exchange 2003 Disaster Recovery

    50/53

    Demonstrate Your Security orMessaging Specialization What are MCSA/MCSE specializations?

    MCSA and MCSE specializations allow IT professionals tohighlight specific expertise or technical focus within their jobrole.

    What specializations are available? MCSA: Security MCSA: Messaging MCSE: Security MCSE: Messaging

    Where do I get more information?

    For more information about MCSA and MCSE specializationrequirements, exams, and training options, visitwww.microsoft.com/mcsaorwww.microsoft.com/mcse

    What is TechNet?

    http://www.microsoft.com/mcsahttp://www.microsoft.com/mcsehttp://www.microsoft.com/mcsehttp://www.microsoft.com/mcsa
  • 7/30/2019 Exchange 2003 Disaster Recovery

    51/53

    What is TechNet?

    Put the right answers at your fingertips

    TechNet is the comprehensive collection of resources to help IT

    implementers plan, deploy and manage Microsoft productssuccessfully

    Monthly updates delivered on DVD or CD

    The definitive resource to help you evaluate, deploy and

    maintain Microsoft products

    TechNetSubscription

    Accessible at www.microsoft.com/technet

    Online resources and community

    Subscriber-only Online Services

    TechNet Web Site

    Bi-weekly e-newsletter

    Security updates, new resources, and special offersTechNet Flash

    Briefings on the latest Microsoft products and technologies

    Hands-on, how to information

    TechNet Eventsand Web Casts

    User Groups

    Managed Newsgroups

    TechNetCommunities

    Where Can I Get TechNet?

    http://www.microsoft.com/technethttp://www.microsoft.com/technet
  • 7/30/2019 Exchange 2003 Disaster Recovery

    52/53

    Where Can I Get TechNet?

    Visit TechNet Online atwww.microsoft.com/technet

    Register for the TechNet Flashwww.microsoft.com/technet/usingtn/register/flash.asp

    Join the TechNet Online forum atwww.microsoft.com/technet/itcommunity

    Become a TechNet Subscriber at

    www.microsoft.com/technet/buynow/subscribe

    Attend More TechNet Events or view on-linewww.microsoft.com/technet/tcevents/itevents

  • 7/30/2019 Exchange 2003 Disaster Recovery

    53/53