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    Exchange 2010 Interview Question and Answer

    What is Storage Group?

    Storage Group is a grouping of Mailbox and/or Public Folder Databases, which shares a single backup schedule and a

    single set of Transaction log files. Storage Groups are managed using their separate server process and the idea

    behind splitting databases up in Storage Groups is primarily to reduce the overhead that results from multiple sets of

    transaction log files.

    What are the storage group and database size limitations in Exchange 2007, compared

    with Exchange 2003?

    Exchange Server 2003 Standard edition supported 1 Storage Group and 2 Stores one Mailbox and one Public

    Folder Store (when excluding the Recovery Storage Group of course). Exchange Server 2003 Enterprise Edition

    supported a total of 4 Storage Groups each containing a maximum of 5 store databases per Storage Groups (thus

    maximum 20 databases per server). The limit of a database size in Exchange Server 2003 Standard edition was 16 GB

    (although raised to 75 GB when Exchange 2003 Service Pack 2 was applied). There was no limit on a database sizewhen talking about Exchange Server 2003 Enterprise edition (well actually there is a 16 Terabyte limit but this limit is

    caused by hardware).

    Exchange Server 2007comes in two flavours, a standard edition and an enterprise edition, just like previous versions

    of Exchange. The Mailbox Server when talking about the Exchange Server 2007 Standard edition supports a total of 5

    Storage Groups and 5 databases. Unlike Exchange 2003 and previous versions of Exchange theres no longer a

    database storage limit in the standard edition. The Mailbox server in the Exchange 2007 Enterprise edition supports

    up to 50 Storage groups and a maximum of 50 databases per server. Exchange 2007 allows you to create up to 5

    databases in each Storage Group as is the case with Exchange 2003, but best practice is to create 1 database per

    Storage Group. So why should you have a one to one relationship between storage groups and databases? Wellprimarily because youll be up and running a lot faster considering disaster recovery scenarios, etc.

    No Storage Groups In Exchange 2010 Exchange 2010 has only mailbox databases and they are organizational

    objects in EMC. Mailbox databases no longer connected to the server object they become *Peers*. Database

    management has also been moved from Server configuration node in exchange console EMC. The mailbox databases

    are placed in the Organization Configuration ->Mailbox location in the console rather than the server level in

    exchange 2007. The database names has to be unique through out the exchange organization as well. This means

    that we cant have duplicate mailbox database names like in 2007 (in different storage groups, of course).

    As there are no storage groups, this will also mean that the database will have its own logs as well

    One of the goals of ESE in Exchange 2010 is to reduce the cost of maintaining and managing a database. Database

    maintenance is comprised of several tasks that manage and keep the integrity of your mailbox database.

    Database maintenance is divided into the following:

    Store mailbox maintenance

    ESE database maintenance

    In Exchange 2007, ESE database maintenance was disk-intensive. In Exchange 2010, improvements have been made

    to increase performance. In Exchange 2010, on large or very heavy profile servers, the store mailbox maintenance

    task only lasts approximately 45 minutes, while ESE database maintenance usually took from six to eight hours per

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    night to complete on large Exchange 2007 databases (2 GB quotas). In Exchange 2010, improvements have been

    made to support both large mailboxes as well as to support JBOD storage and storage without the use of RAID.

    Microsoft Exchange Server 2010 includes many improvements to the Exchange database architecture:

    Public folder reporting has been enhanced. Databases are no longer associated with storage groups. Storage groups have been removed. Investments in store schema and Extensible Storage Engine (ESE) optimizations have reduced IOPS by 70

    percent.

    Describe the differences in the permission model between Exchange 2003 and Exchange

    2010.

    Exchange 2003 Security and Permissions Model

    To help simplify management of permissions, Exchange Server 2003 provided predefined security roles that were

    available in the Exchange 2003 Administrative Delegation Wizard. These roles were a collection of standardized

    permissions that could be applied at either the organization or the administrative group level.

    In Exchange 2003, the following security roles were available through the Delegation Wizard in Exchange System

    Manager:

    Exchange Full Administrator

    Exchange Administrator

    Exchange View Only Administrator

    This model had the following limitations:

    A lack of specificity. The Exchange Administrator group was too large, and some customers wanted to manage their

    security and permissions model at the individual server-level.

    A perception that the Exchange Server 2003 security roles only differed in subtle ways.

    There was no clear separation between administration of users and groups by the Windows (Active Directory)

    administrators and Exchange recipient administrators. For example, to perform Exchange recipient related tasks, you

    had to grant Exchange administrators high level permissions (Account Operator permissions on Windows domains).

    Exchange 2007 Security and Permissions Model

    To improve the management of your Exchange administrator roles, which were called "security groups" in Exchange

    2003, the following new or improved features have been made to the Exchange security and permissions model:

    New administrator roles that is similar to the built-in Windows Server security groups.

    You can use the Exchange Management Console (formerly Exchange System Manager) and the Exchange

    Management Shell to view, add, and remove members from any administrator role.

    What's New in Exchange Server 2007 SP1?

    You can install Exchange 2007 SP1 on a computer that is running the Windows Server 2008 operating system

    Improvement in Microsoft Outlook Web Access (OWA)

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    Recover Deleted Items

    Local Distribution List

    S/MIME feature

    Public Folder

    Rules

    Monthly view

    New themes

    What's New in Exchange Server 2007 SP2?

    You can deploy Exchange Server 2010 in your organization once all of the Client Access servers in your organization

    have been upgraded to Exchange Server 2007 Service Pack 2 (SP2).

    Exchange 2007 Service Pack 2 includes a VSS plug-in for Windows Server Backup to support Exchange backups. Once

    SP2 is installed, you can use Windows Server Backup to back up and restore your Exchange 2007 SP2 databases.

    New Exchange auditing events and audit log repository enable Exchange administrators to more easily audit the

    activities occurring on their Exchange servers.

    What's New in Exchange Server 2007 SP3?

    Windows Server 2008 R2 Support

    Exchange Server 2007 SP3 supports all Exchange 2007 roles on the Windows Server 2008 R2 operating system.

    Windows 7 Support

    Exchange 2007 SP3 supports the installation of the Exchange 2007 management tools on a computer that is running

    Windows 7. Additionally, Exchange 2007 SP3 provides support for the installation of the Exchange 2007

    Management Tools together with the Exchange Server 2010 Management Tools on the same Windows 7-based

    computer.

    Improved Password Reset Functionality

    Exchange 2007 SP3 introduces password reset functionality for Internet Information Services (IIS) 7.

    Updated Search Functionality

    Exchange 2007 SP3 includes updates to the Exchange Search (MS-Search) component.Support for Right-to-Left Disclaimer Text

    Exchange 2007 SP3 includes support for Right-to-Left text in e-mail message disclaimers in a right-to-left language,

    such as Arabic.

    What are the major changes in the way Exchange 2010 stores work? Name some of the

    changes in comparison with Exchange 2003 and Exchange 2007.

    The following is a list of core store functionality that's included or has been changed in Exchange 2010:

    Deprecated storage groups Mailbox databases no longer connected to the server object Improvements in Extensible Storage Engine (ESE) for high availability, performance, and database mobility Flattened Outlook store schema Enhanced reporting with public folders

    In Exchange 2010, the store schema has been changed to remove the dependency of mailbox databases on the

    server object. In addition, the new schema has been improved to help reduce database I/O per second (IOPS) by

    refactoring the tables used to store information. Refactoring the tables allows higher logical contiguity and locality of

    reference. These changes reduce the store's reliance on the secondary indexes maintained by ESE. As a result, the

    store is no longer sensitive to performance issues related to the secondary indexes.

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    Store resilience and health has also been improved by adding several features related to detecting and correcting

    errors and providing alerts, such as the following:

    Mailbox quarantine on rogue mailboxes Transport cut-off to databases with less than 1 GB of space Thread time-out detection and reporting

    Name the system prerequisites for installing Exchange 2007 in your existing Active

    Directory forest.

    Windows Server 2003/R2 x64 SP2

    Windows Server 2008 x64

    Microsoft .NET Framework Version 3.0/Microsoft .NET Framework Version 2.0 (with update/SP1)

    Microsoft Windows PowerShell

    Microsoft Management Console (MMC) 3.0

    Network News Transfer Protocol (NNTP) service must not be installed.

    Simple Mail Transfer Protocol (SMTP) service must not be installed.

    IIS (for OWA)

    Name the system prerequisites for installing Exchange 2010?

    1- General Prerequisites:

    Make sure that the functional level of your forest is at least Windows Server 2003, and that the Schema Master is

    running Windows Server 2003 with Service Pack 2 or later.

    The full installation option of Windows Server 2008 SP2-64bit or Windows Server 2008 R2-64bit must be used for all

    servers running Exchange 2010 server roles.

    Both Windows Server 2008 SP2-64bit or Windows Server 2008 R2-64bit Standard & Enterprise are supported and we

    can use them to install Exchange 2010.

    DNS must configure correctly in your Active Directory forest. All servers that run Exchange Server 2010 must be able

    to locate Active Directory domain controllers, global catalog servers, and other Exchange servers.

    For all server roles other than the Edge Transport server role, you must first join the computer to the appropriate

    internal Active Directory forest and domain.

    2- Operating System Components Prerequisites:

    Microsoft .NET Framework 3.5 Service Pack 1 (SP1)

    Windows Remote Management (WinRM) 2.0

    Windows PowerShell V2

    IIS 7

    ASP.NET

    In addition to the above, we need to install the following windows components (features):

    RSAT-ADDS (requires a reboot)

    Web-Server

    Web-ISAPI-Ext

    Web-Metabase

    Web-Lgcy-Mgmt-Console

    Web-Basic-Auth

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    Web-Digest-Auth

    Web-Windows-Auth

    Web-Dyn-Compression

    Net-HTTP-Activation

    RPC-over-HTTP-Proxy

    3- Software Prerequisites:

    For Hub Transport or Mailbox server role, Microsoft Filter Pack is required to be installed. You can download theMicrosoft Filter Pack from the Microsoft website.

    How would you easily install all the Windows Server 2008 R2 roles and features required

    for Exchange 2010?

    Exchange Server 2010 Service Pack 1 allows us to install all Operating System prerequisites using just the Exchange

    Setup wizard. When we use the Exchange Server 2010 SP1 Setup wizard, there is a new option called Automatically

    install Windows Server roles and features required for Exchange Server. Just by clicking on that option will be

    installed all prerequisites automatically.

    Installing Exchange Server 2010 Pre-Requisites on Windows Server 2008

    First, install the following software components.

    1. .NET Framework 3.5 Service Pack 1

    2. .NET Framework 3.5 Family Update

    3. Windows Remote Management and Windows PowerShell 2.0

    4. 2007 Office System Converter: Microsoft Filter Pack (for Hub Transport and Mailbox Server roles only)

    Run the following from an elevated command prompt.

    C:\>sc config NetTcpPortSharing start= auto

    Next we need to install the operating system components. The Exchange source files contain a series of

    ServerManagerCmd.exe answer files in XML format that can be used to install the operating system pre-requisites

    for each of the server roles.

    Each file relates to a specific Exchange 2010 deployment scenario.

    exchange-all.xmlall server roles

    exchange-base.xmlonly the requirements for Forest and Domain prep operations

    exchange-cadb.xmlCentral Admin Database roleexchange-cas.xmlClient Access Server role

    exchange-eca.xmlCentral Admin role

    exchange-edge.xmlEdge Transport Server role

    exchange-hub.xmlHub Transport Server role

    exchange-mbx.xmlMailbox Server role

    exchange-typical.xmlTypical Exchange server (Client Access, Hub Transport, and Mailbox Server roles)

    exchange-um.xmlUnified Messaging role

    Execute any of the answer files using ServerManagerCmd.exe and the -inputPath parameter (that can be shortened

    to -ip). Here I am installing the pre-requisites for a Typical Exchange 2010 server.

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    servermanagercmd -ip exchange-typical.xmlrestart

    -restart option used to restart server automatically

    How would you check your Exchange configuration settings to see if theyre right?

    Run Microsoft Exchange Best Practices Analyzer tool.

    Looking to install Exchange 2007 on Windows Server 2008. What SP version do you need?And for R2?

    Exchange Server 2007 SP1 required for installation on Windows Server 2008 and Exchange Server 2007 SP3 required

    for Windows Server 2008 R2.

    Whats a Rollup Update? Whats the latest RU for Exchange 2007 2010?

    An update rollup is a tested, cumulative set of hotfixes, security updates, critical updates, and updates that are

    packaged together for easy deployment. A rollup generally targets a specific area, such as security, or a component

    of a product.At the time of this writing, Update Rollup 4 for Exchange Server 2007 Service Pack 2 and Update Rollup 10 for

    Exchange Server 2007 Service Pack 1 are available.

    How can you easily integrate a RU in the Exchange 20072010 installation media?

    The Exchange installation folder includes an Updates folder. When you perform a new Exchange installation, you can

    copy an update rollup to the Updates folder. In this scenario, the update rollup package is applied during the

    installation of Exchange. The Updates folder supports only new installation of Exchange server.

    Name a few reasons for using 64-bit hardware and OS version for Exchange 20072010.

    64-bit hardware provides the system architecture that is required to support the increased memory, storage, and

    enhanced security requirements in a more cost-effective manner. Trends indicate that demands on messaging

    systems will continue to grow and 64-bit servers provide the system architecture to meet these demands while

    reducing costs within organizations through server and disk storage consolidations. With a larger addressable space,

    the Exchange servers can utilize more memory thereby reducing the required input/output per user (IOPS), enabling

    the use of larger disks as well as low cost storage such as SATA2 drives.

    Exchange 2007 came in both 32-bit and 64-bit versions. Name a couple of reasons for ever

    needing the 32-bit version.

    You need exchange 2007 32bit to export mail box into PST file.

    Wanting to manage Exchange 2007 2010 from a remote computer, name a few of your

    management options.

    There are a few options for managing Exchange 2007 servers remotely. First off, you can install the Exchange 2007

    management tools onto a separate machine from your Exchange server, as long as that machine is running either

    the 32-bit or 64-bit version of Windows Server 2003 Service Pack 1 (SP1) or later, Windows Server 2003 R2, or

    Windows XP SP2 or later. Note that installing any of the server roles (client access, mailbox, edge, and so on) on 32-

    bit hardware is not supported in production environments, but is supported for installing the management tools on a

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    32-bit machine. Also note that as of the initial release of Exchange Server 2007, the management tools are not

    supported on Windows Vista.

    In some organizations, the IT department creates a single server to be the management server, installing all the

    necessary management tools for various products on this server. Then the administrators who need to use those

    tools access the management server via Terminal Server so they can perform remote administration. In other

    settings, users install the management tools on their own desktops.

    From the console or shell you can perform operations on the servers in your organization. In the console, the serversare visible so you can perform operations on any of them remotely. In the shell, many of the tasks support a filtering

    flag like -server if you want to scope an operation to a single server. There are a few exceptions, however, for

    commands that must be run locally, such as the Get-NetworkConnectionInfo command.

    What is the GAL?

    The Global Address List (GAL) also known as Microsoft Exchange Global Address Book is a directory service within

    the Microsoft Exchange email system. The GAL contains information for all email users, distribution groups, and

    Exchange resources.

    What is the OAB? When is it used?

    An Offline Address Book is a container that stores a collection of Offline Address Lists. Outlook users can choose

    which offline address lists they want to download. Users who work offline connect to Exchange Server computers

    and download Offline Address Lists to obtain information about other users in their organization.

    When an Administrator creates an Offline Address Book, the address list will be converted to a separate set of files

    and stored in an Exchange Public Folder. Offline Address Books typically contain at least one address list that

    represents the global address list (GAL). Users who are working offline with their Outlook clients can use this global

    address while they are on the road.

    What is PowerShell and why do we care?

    Windows PowerShell is a task-based command-line shell and scripting language designed especially for system

    administration. Built on the .NET Framework, Windows PowerShell helps IT professionals and power users control

    and automate the administration of the Windows operating system and applications that run on Windows. Built-in

    Windows PowerShell commands, called cmdlets, let you manage the computers in your enterprise from the

    command line.

    The Exchange Management Shell, built on Windows PowerShell technology, provides a powerful command-line

    interface for Microsoft Exchange Server 2010 that enables automation of administrative tasks. With the Shell, you

    can manage every aspect of Exchange. You can enable new e-mail accounts, configure SMTP connectors, store

    database properties, store transport agents, and more. The Shell can perform every task that can be performed by

    the Exchange Management Console and the Exchange Web interface in addition to tasks that can't be performed in

    those interfaces. In fact, when a task is performed in the console and the Web interface, those interfaces use the

    Shell to perform the task.

    Name major benefits of PowerShell v2 over V1

    PowerShell Remoting : Using WS-Management, PowerShell 2.0 allows scripts and cmdlets to be invoked on a

    remote machine or a large set of remote machines.

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    Background Jobs : Also called a PSJob, it allows a command sequence (script) or pipeline to be invoked

    asynchronously. Jobs can be run on the local machine or on multiple remote machines. A PSJob cannot include

    interactive cmdlets.

    Transactions :Enable cmdlet and provider developers to perform transactional operations. PowerShell 2.0 includes

    transaction cmdlets for starting, committing, and rolling back a PSTransaction as well as features to manage and

    direct the transaction to the participating cmdlet and provider operations. The PowerShell Registry provider

    supports transactions.

    ScriptCmdlets:These are cmdlets written using the PowerShell scripting language. NOTE: The preferred name for

    script cmdlets is now Advanced Functions.SteppablePipelines: This allows the user to control when the BeginProcessing(), ProcessRecord() and

    EndProcessing() functions of a cmdlet are called.

    Modules : This allows script developers and administrators to organize and partition PowerShell scripts in self-

    contained, reusable units. Code from a module executes in its own self-contained context and does not affect the

    state outside of the module. Modules can define a restricted runspace environment by using a script. They have a

    persistent state as well as public and private members.

    Data Language :A domain-specific subset of the PowerShell scripting language, that allows data definitions to be

    decoupled from the scripts and allow localized string resources to be imported into the script at runtime (Script

    Internationalization).

    Script Debugging :It allows breakpoints to be set in a PowerShell script or function. Breakpoints can be set on lines,

    line & columns, commands and read or write access of variables. It includes a set of cmdlets to control thebreakpoints via script.

    Eventing:This feature allows listening, forwarding, and acting on management and system events. Eventing allows

    PowerShell hosts to be notified about state changes to their managed entities. It also enables PowerShell scripts to

    subscribe to ObjectEvents, PSEvents, and WmiEvents and process them synchronously and asynchronously.

    Windows PowerShell Integrated Scripting Environment (ISE) : PowerShell 2.0 includes a GUI-based PowerShell host

    (formerly known as Graphical Windows PowerShell) that provides integrated debugger, syntax highlighting, tab

    completion and up to 8 PowerShell Unicode-enabled consoles (Runspaces) in a tabbed UI, as well as the ability to run

    only the selected parts in a script.

    Network File Transfer : Native support for prioritized, throttled, and asynchronous transfer of files between

    machines using the Background Intelligent Transfer Service (BITS).

    New Cmdlets :Including Out-GridView, which displays tabular data in the WPF GridView object.New Operators :-Split, -Join, and Splatting (@) operators.

    Exception Handling with Try-Catch-Finally : Unlike other .NET languages, this allows multiple exception types for a

    single catch block.

    Nestable Here-Strings :PowerShell Here-Strings have been improved and can now nest.

    Block Comments : PowerShell 2.0 supports block comments using as delimiters.

    New APIs :The new APIs range from handing more control over the PowerShell parser and runtime to the host, to

    creating and managing collection of Runspaces (RunspacePools) as well as the ability to create Restricted Runspaces

    which only allow a configured subset of PowerShell to be invoked. The new APIs also support participation in a

    Windows PowerShell managed transaction.

    In the installation folder root you see setup.com and setup.exe. Which would you use and

    when?

    Setup.com is used for all preparation work; basically it calls different backend procedures. Setup.com is also used in

    disaster recovery to reinstall all ex2k7 roles.

    Setup.exe is used for GIU installation.

    What are the Exchange 2007/2010 server roles?

    Exchange 2007 introduces a new concept to Exchange organizations, the concept of server roles. Similar to how a

    Windows server can host one or more roles. Server roles allow an administrator to split the functions of an Exchange

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    server and place each role, or a combination of roles, on different servers in the organization. With current Exchange

    servers you can make a server a Front-End server, or a Back-End server and that is about it. Exchange 2007

    introduces five roles to the Exchange organization.

    Edge Transport - The last hop of outgoing mail and first hop of incoming mail, acting as a "smart host" and usually

    deployed in a perimeter network, Edge Transport provides mail quarantine and SMTP service to enhance security.

    One advantage of this role is that is does not require Active Directory access, so it can function with limited access to

    the corporate network for increased security.

    Hub Transport - The Hub Transport role handles mails by routing them to next hop: another Hub Transport server,

    Edge server or mailbox server. Unlike Exchange 2003 Bridgehead that needs Exchange admin defined routing groups,

    Exchange 2007 Hub Transport role uses AD site info to determine the mail flow. The Hub Transport and Edge

    Transport servers are very similar and in fact, one can forgo the Edge Transport server and configure the Hub

    Transport to accept mail from, and send mail to, the Internet.

    Client Access - The Client Access server role provides the other mailbox server protocol access apart from MAPI.

    Similar to Exchange 2003 FrontEnd server, it enables user to use an Internet browser (OWA), 3rd party mail client

    (POP3/IMAP4) and mobile device (ActiveSync) to access their mailbox.

    Mailbox - The Mailbox server role is responsible for hosting mailbox and public folder data. This role also providesMAPI access for Outlook clients. Note that there is also a variation of this role called Clustered Mailbox role, for use

    with high-availability MSCS clustering of mailbox data. When Clustered Mailbox role is selected, other server roles

    cannot be combined on the same physical server.

    Unified Messaging - This role enables end users to access their mailbox, address book, and calendar using telephone

    and voice. IP-PBX or VoIP gateway needs to be installed and configured to facilitate much of the functionality of this

    server role.

    What are the benefits of using roles, vs. the way Exchange 2000/2003 worked?

    Server role is a logical concept used to organize Exchange 2007 services and features across one or more servers.

    While Exchange 2003 provided primitive server roles called BackEnd server and FrontEnd server, Exchange 2007 has

    more granular divisions.

    Dividing Exchange features among several server roles has advantages:

    More flexible deployment topology: For a small or medium company that has only hundreds of mailboxes and all

    users are centralized, customer can install all required roles on one physical server. For a large enterprise where tens

    of thousands of mailboxes span multiple physical locations, customer can choose to deploy each role on a separate

    server or even multiple servers per role to provide better performance and fault tolerance.

    Better hardware utilization and scalability: Because each role only installs binaries and runs services for a specific

    feature set. Unlike older versions of Exchange, configuring a server that has only one or two roles will reduce

    Memory, CPU and disk space requirements for this server. In addition, roles are scalable so admin can load balance

    work of one role to multiple servers.

    Easy to maintain: Upgrading, applying hotfix, or other server changes that could cause server outage can be isolated

    to one server role. This reduces maintenance down time and end user impact. Admin can also install or uninstall

    roles on a server as needed.

    What are the Exchange 2003 equivalents of the various Exchange 2007-2010 roles?

    Exchange 2007 Exchange 2003

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    Edge Transport

    Hub Transport Bridgehead server

    Client Access Front-End server

    Mailbox Back End server

    Unified Messaging

    The main differences between Exchange 2007 and Exchange 2010.

    Feature Exchange 2007 Exchange 2010

    Database Jet EDB database Jet EDB database

    Storage Groups Yes None, only data stores

    Public Folders Automatically created Manual creation

    Web Services ExOLEDB, CDOEX, WebDAV, EWS Exchange Web Services (EWS)

    Desktop Clients Outlook 2003, Outlook 2007,

    Outlook 2010

    Outlook 2007, Outlook 2010

    DR Technologies SCC, CCR, SCR Database Availability Group (DAG)

    Outlook clients connect to Mailbox Server Client Access Server

    Why not install Exchange on the same machine as a DC?

    There are some major reasons behind not installing Exchange Server on Domain Controller, some of them are as

    below.

    Redundancy and Stability: If both of these are running on the same system, it may reduce the performanceand stability of server. If in any case Exchange Server services fails, the whole DC will fail, which may create

    critical problems.

    Port Conflict: Domain Controller & Exchange Server both uses port 389 for LDAP queries, which createsconflict.

    Disaster & Recovery: Disaster & Recovery can not be performed. DSAccess: DSAccess, DSProxy and many other services will perform well.

    How do you prepare the AD schema for Exchange 2007 2010?

    As with Exchange 2000 and 2003, the forest and domain needs to be prepared with schema extensions. However,

    unlike the previous versions, Active Directory does not need to be prepped beforehand, it is done automatically

    during setup, but the option does exist to allow for manual schema upgrades. During the setup process the server

    will connect to the Schema Master in an effort to update the schema and this requires that the Schema Master isavailable and that the account you are running setup with has permissions to modify the schema.

    If you wish to prep the domain manually, you can do so with the /PrepareAD switch on any server in the same

    domain that the Schema Master is in but it is recommended to do this on the Schema Master. Once you have

    completed this, you will have to wait for the schema updates to replicate throughout the forest before you install

    any additional Exchange 2007 servers in the organization.

    Preparing Active Directory manually offers more options than before and there maybe more commands for you to

    run, depending on your current environment. If you are currently running any Exchange 2000 or 2003 server the first

    command you must run is Setup.com

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    /PrepareLegacyExchangePermissions

    The next command will prepare the schema, and this means the account you run this command from, must be a

    member of the Schema Admins group as well as the Exchange Admins group.

    Setup.com /PrepareSchema

    The third command that you need to run preps the current domain, adds the Exchange Universal Security Groups

    and configures the Exchange objects with AD.

    Setup.com /PrepareAD

    The final step is optional and is only required to run if you have multiple domains within the forest. This command

    configures the other domain, or domains, in the forest. It does not need to be run on the domain that you run/PrepareAD in, but any additional domains will need this command run. You have three command line options with

    this command.

    Setup.com /PrepareDomainPrepares the current domain

    Setup.com /PrepareDomain:FQDN of target domain to be prepped

    Setup.com /PrepareAllDomainsPrepares all domains in the forest.

    What type or permissions do you need in order to install the first Exchange server in a

    forest? In a domain?

    The following permissions are required:

    To run the Setup /PrepareLegacyExchangePermissionscommand, you must be a member of the EnterpriseAdmins security group.

    Why Run Setup /PrepareLegacyExchangePermissions

    Essentially, you must run the setup /PrepareLegacyExchangePermissions command so that the Exchange 2003 or

    Exchange 2000 Recipient Update Service functions correctly after you update the Active Directory schema for

    Exchange 2007.

    To run the Setup /PrepareSchemacommand, you must be a member of the Schema Admins and EnterpriseAdmins security groups.

    To run the Setup /PrepareADcommand, you must be a member of the Enterprise Admins security group.To run the Setup /PrepareDomain, setup /PrepareDomain: command or the Setup /PrepareAllDomains

    command, you must be a member of the Enterprise Admins group or you must be a member of the Domain Admins

    group in any domain that you will prepare.

    You have an Exchange 5.5 organization and finally decided to move forward and upgrade

    to Exchange 2007/2010. Whats your next obvious step?Install an intermediary Exchange 2003 server. Then move mailboxes from Exchange 5.5 to Exchange 2003 using

    Exchange 2003's toolset, and then move from Exchange 2003 to Exchange 2010 using its toolset.

    Youre looking to install Exchange 20072010 and Outlook on the same machine. Should

    you do that? Why?

    We need Exchange 2007/2010 32bit and Outlook 2003 Service Pack 2 (SP2) or Outlook 2007 installed on same

    machine to export mailbox data to a .pst file.

    How would you verify that the schema was in fact updated?

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    You can verify that you are ready to start installing Exchange 2007 by looking for the following.

    1. The Microsoft Exchange Systems Objects container contains a global group called Exchange 12 DomainServers

    2. The ESUG has the Exchange 12 Domain Servers global group as a member.3. The ESUG will have permissions to the Manage Auditing and Security Log settings on all DCs in all domains

    that the commands were run against.

    How would you check your Exchange configuration settings to see if theyre right?

    What types of permissions are configurable for Exchange?

    1)Exchange full adminfull control over the exchange organization including permission

    2)Exchange AdminManage everything within the organization except org permission.

    3)Exchange view only administratorread only administrative access to Exchange organization

    How can you grant access for an administrator to access all mailboxes on a specificserver?

    Grant permissions on a single mailbox

    Use the following command to grant access to just one mailbox:

    Add-MailboxPermission -Identity "" -User -AccessRights Fullaccess -InheritanceType all

    Note: the User parameter can in fact be either users or groups, the parameter name User is a bit misleading!

    Example:

    Add-MailboxPermission -Identity "Test" -User Administrator -AccessRights Fullaccess -InheritanceType all

    Or If I want to add the security Group Group2:

    Add-MailboxPermission -Identity "Test" -User Group2 -AccessRights Fullaccess -InheritanceType all

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    Grant permissions on all mailboxes

    Use the following command to grant access to all mailboxes:

    Get-Mailbox| Add-MailboxPermission-User -AccessRightsFullaccess -InheritanceTypeall

    Example:

    Get-Mailbox| Add-MailboxPermission-UserAdministrator -AccessRightsFullaccess -InheritanceTypeall

    Note: In the screenshot below I received a message saying that Administrator already have access to the

    mailbox Test (Yellow text message).

    What is the Send As permission?

    Use Send As permissions to configure a mailbox so that users other than the mailbox owner can use that mailbox to

    send messages. After this permission is granted, any messages that are sent from the mailbox will appear as if they

    were sent by the mailbox owner.

    The Send As permission isn't granted until after replication has occurred. Replication times depend on your Exchange

    and network configuration. To grant the permission immediately, stop and then restart the Microsoft Exchange

    Information Store service.

    Also, before you perform this procedure, be aware that you cannot send e-mail messages on behalf of a mailbox if

    the mailbox is hidden from address lists. When sending a message, Exchange requires that an e-mail address is

    resolved in the From field. In the case where a message is sent on behalf of a mailbox that is hidden from address

    lists, the SMTP address is interpreted as an address that isn't from your organization (known as a foreign address)

    and is rejected. For information about how to change your mailbox settings, see Configure User and Resource

    Mailbox Properties.

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    In Outlook, users will receive the following errors when attempting to send a message on behalf of a mailbox that

    is hidden from address lists:

    Online mode When users press Send, they will receive the following error: "You do not have permission tosend on behalf of the specified user."

    Cached Exchange Mode Outlook initially sends the message, but users will receive a non-delivery report(NDR) containing the following message: "You are not allowed to send this message because you are trying

    to send on behalf of another user without permission to do so. Please verify that you are sending on behalf

    of the correct sender, or ask your system administrator to help you get the required permission."

    What are the different Exchange Recipient types?

    Recipient type Description

    Dynamic distribution group- A distribution group that uses recipient filters and conditions to derive its membership

    at the time messages are sent.

    Equipment mailbox - A resource mailbox that's assigned to a non-location specific resource, such as a portablecomputer projector, microphone, or a company car. Equipment mailboxes can be included as resources in meeting

    requests, providing a simple and efficient way of utilizing resources for your users.

    Legacy mailbox -A mailbox that resides on a server running Exchange Server 2003.

    Linked mailbox -A mailbox that's assigned to an individual user in a separate, trusted forest.

    Mail contact -A mail-enabled Active Directory contact that contains information about people or organizations that

    exist outside the Exchange organization. Each mail contact has an external e-mail address. All messages sent to the

    mail contact are routed to this external e-mail address.

    Mail forest contact -A mail contact that represents a recipient object from another forest. Mail forest contacts are

    typically created by Microsoft Identity Integration Server (MIIS) synchronization.

    Important: Mail forest contacts are read-only recipient objects that are updated only through MIIS or similar custom

    synchronization. You can't use the EMC or the Shell to remove or modify a mail forest contact.

    Mail user -A mail-enabled Active Directory user that represents a user outside the Exchange organization. Each mail

    user has an external e-mail address. All messages sent to the mail user are routed to this external e-mail address.

    A mail user is similar to a mail contact, except that a mail user has Active Directory logon credentials and can access

    resources.

    Mail-enabled non-universal group -A mail-enabled Active Directory global or local group object. Mail-enabled non-

    universal groups were discontinued in Exchange Server 2007 and can exist only if they were migrated from Exchange

    2003 or earlier versions of Exchange. You can't use Exchange 2010 to create non-universal distribution groups.

    Mail-enabled public folder -An Exchange public folder that's configured to receive messages.

    Mail-enabled universal distribution group -A mail-enabled Active Directory distribution group object that can be

    used only to distribute messages to a group of recipients.

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    Mail-enabled universal security group -A mail-enabled Active Directory security group object that can be used to

    grant access permissions to resources in Active Directory and can also be used to distribute messages.

    Microsoft Exchange recipient -A special recipient object that provides a unified and well-known message sender

    that differentiates system-generated messages from other messages. It replaces the System Administrator sender

    used for system-generated messages in earlier versions of Exchange.

    Room mailbox - A resource mailbox that's assigned to a meeting location, such as a conference room, auditorium, or

    training room. Room mailboxes can be included as resources in meeting requests, providing a simple and efficient

    way of organizing meetings for your users.

    Shared mailbox - A mailbox that's not primarily associated with a single user and is generally configured to allow

    logon access for multiple users.

    User mailbox -A mailbox that's assigned to an individual user in your Exchange organization. It typically contains

    messages, calendar items, contacts, tasks, documents, and other important business data.

    Linked user -New in Exchange 2010, a linked user is a user that resides in one forest while their mailbox resides in

    another forest.

    What are Dynamic Distribution groups?

    A dynamic distribution group is a collection of mailbox users, other distribution groups, mail-enabled users, and mail-

    enabled contacts. Unlike regular distribution groups that contain a defined set of members, the membership list for

    dynamic distribution groups is calculated based on the filters and conditions that you define.

    When an e-mail message is sent to a dynamic distribution group, it is delivered to all recipients in the organization

    that match the criteria defined for that dynamic distribution group.

    What type of groups would you use when configuring distribution groups in a multiple

    domain forest?

    Use Universal distribution groups in a multiple-domain environment. The membership of universal distribution

    groups is replicated to each global catalog server in each domain.

    What are resource mailboxes? When would you use them?

    Organizations had a need to make bookings for meeting rooms or equipment. The system should enable organizers

    to reliably find and book an available resource in one attempt and later confirm the reservation while minimizing

    attendee confusion. This is accomplished in Exchange Server 2007 with the help of resource mailbox functionality

    Exchange Server 2007 introduced two types of resource mailbox:

    Room MailboxThese are intended for locations such as meeting rooms and training rooms. Room mailboxes can

    be included as resources in meeting requests, providing a simple and efficient way of organizing meetings for your

    users.

    Equipment MailboxThese are intended for items such as pool cars, video projectors, or any other shared portable

    item. Equipment mailboxes can be included as resources in meeting requests, providing a simple and efficient way of

    utilizing resources for your users.

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    You created a mailbox for a user, yet the mailbox does not appear in ESM. Why?

    Generally when you create a mailbox for a user, the user's e-mail address will be updated in the GAL during the

    regular update interval. But in order to be able to view the mail box, the user has to access the Exchange

    server (either through MS outlook or OWA). Then you will be able to view the user's mail box.

    OR if you send a test mail to that id then the mailbox will be populated in the ESM

    This situation happens because the securityDescriptor object (msExchMailboxSecurityDescriptor) is not read from

    Active Directory until the user first logs on to the mailbox or the mailbox is sent an item of mail.

    You wanted to change mailbox access permissions for a mailbox, yet you see the SELF

    permission alone on the permissions list. Why?

    In Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003, when you create new mailbox-enabled

    accounts in Active Directory, they do not have inherited mailbox rights. The only object that is granted permission is

    Self, which is granted full mailbox access and read rights.

    To view mailbox rights, follow these steps:

    In Active Directory Users and Computers, click Advanced Features on the View menu.

    Note:This is not necessary on Exchange Server 2003 because of the fact that the Exchange Advanced tab is exposed

    by default.

    Under Active Directory Users and Computers, click the account, click the Exchange Advanced tab, and then click

    Mailbox Rights.

    The rights are displayed in the Permissions for account name dialog box. = Bad!

    This behavior occurs because the mailbox security descriptor is not read from the Active Directory account

    object until the user logs on or gets mail. The Recipient Update Service (RUS) does not stamp the inherited

    permissions when the mailbox is created. After the mailbox is created in the store, the store calculates inherited

    mailbox rights.

    To resolve this behavior perform one of the following actions:

    Log on to the mailbox you've created. You can do so by opening an Outlook profile for the new user and running

    Outlook, or by opening a OWA session the the destination mailbox by typing http://servername/exchange/username

    in the address bar of your browser.

    Note:Opening Outlook requires you to be logged on as the destination user, while OWA does not require you to be

    logged on as the user. However, both methods require that you know the destination user's password.

    Send a message to the mailbox.

    Note:The second method is quicker and easier to perform, that's why you'll need to know how to Send Mail from

    Script and to Test SMTP Service in IIS and Exchange.

    When the mailbox is created in the store, the store itself calculates the inherited permissions and stamps them on

    the store's copy of the mailbox security descriptor. = Good!

    What are Query Based Distribution groups?

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    In Exchange Server 2003, dynamic distribution groups were called query-based distribution groups. Dynamic

    distribution groups provide the same functionality as mail-enabled distribution groups. However, instead of

    containing a static group of recipients, the membership list for dynamic distribution groups is calculated based on

    their configuration each time they are used. When a message is sent to a dynamic distribution group, it's delivered

    to all recipients in the organization that match the criteria defined for that dynamic distribution group.

    How Does a Query-Based Distribution Group Work?

    An e-Mail is submitted to the submission queue of the Exchange store driver or through SMTP The message categorizer determines that the recipient is a Query-based Distribution Group The categorizer sends an LDAP request to an global catalog server The contacted global catalog server executes the query and returns the addresses that matches the query After receiving the complete set of addresses matching the query, the categorizer generates a recipient list

    containing all the users.

    After the categorizer sends the complete, list of recipients to routing, the normal message delivery processcontinues, and the e-mail message is delivered to the users mailboxes.

    How can you grant access for an administrator to access all mailboxes in your

    organization?

    Get-Mailbox -OrganizationlUnit MyOU | Add-MailboxPermssion -User UserOrGroup -AccessRights FullAccess

    Add-MailboxPermission -identity Joe Adams -AccessRights FullAccess -user janea

    Besides FullAccess, the following mailbox permissions can be granted using Add-MailboxPermission:

    1. SendAs

    2. ExternalAccount

    3. DeleteItem

    4. ReadPermission

    5. ChangePermission

    6. ChangeOwner

    What type of groups would you use when configuring distribution groups in a multiple

    domain forest?

    Universal Distribution Group.

    Name a few configuration options for Exchange recipients.

    Exchange Recipient paraments are valaues/attributes which can change exchange recipients message behavior.

    Types:

    1. MicrosoftExchangeRecipientRecipientEmailAddresses: this parameter specifies one or more email address for

    same user.may be internal email associated with external email.

    2. MicrosoftExchangeRecipientEmailAddressPolicyEnabled:This parameter specifies whether the default e-mail

    address policy is automatically applied to the Microsoft Exchange recipient.

    3. MicrosoftExchangeRecipientPrimarySmtpAddress.

    4. MicrosoftExchangeRecipientReplyRecipient.

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    Name a few configuration options related to mailbox stores.

    Managing mailbox setting Changing e-mail addresse Configuring mailbox permissions Deleting mailboxe Moving mailboxes

    Reconnecting a disconnected mailbox in Active Directory Hiding a mailbox from the Global Address List (GAL) Specifying storage limits. Specifying delivery restrictions on a mailbox. Forwarding mailboxes to other e-mail addresses. Configuring and managing contacts. Change the status of Exchange features for mail-enabled objects

    What are System Public Folders? Where would you find them?

    System public folders (also known as the Non_IPM_Subtree) Users can't access these folders directly by using

    conventional methods. Client applications such as Outlook use these folders to store information such as free and

    busy data, OABs, and organizational forms. Other system folders contain configuration information used by custom

    applications or by Exchange. The public folder tree contains additional system folders, such as the EFORMS REGISTRY

    folder, that don't exist in general purpose public folder trees. System folders include the following:

    EFORMS REGISTRY and Events Root By default, one content replica of each of these folders resides in thedefault public folder database on the first Exchange server installed in the first administrative group. This is

    the location where organizational forms are stored for legacy Outlook clients (clients using an Outlook

    version earlier than Outlook 2007).

    Offline Address Book and Schedule+ Free Busy The Offline Address Book folder and the Schedule+ FreeBusyfolder automatically contain a subfolder for each administrative group (or site) in your topology. By

    default, a content replica of a specific administrative group folder resides on the first server installed in the

    administrative group. These folders are used to store legacy free and busy information and OAB data for

    legacy Outlook clients. Legacy Outlook clients don't support the new features in Exchange 2010 or Exchange

    2007 that manage free and busy information and OAB data. (These features include the Availability service,

    the Autodiscover service, and OAB distribution on Client Access servers.)

    OWAScratchPad Each public folder database has an OWAScratchPad folder, which is used to temporarilystore attachments that are being accessed by using Microsoft Office Outlook Web App. Don't modify this

    folder.

    StoreEvents Each public folder database has a StoreEvents folder, which holds registration information forcustom Exchange database events. Don't modify this folder.

    Other folders To support internal Exchange database operations, a tree may contain several other systemfolders, such as schema-root. Don't modify these folders.

    How would you plan and configure Public Folder redundancy?

    How can you immediately stop PF replication?

    How can you prevent PF referral across slow WAN links?

    What types of PF management tools might you use?

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    What are the differences between administrative permissions and client permissions in

    PF?

    How can you configure PF replication from the command prompt in Exchange 2003?

    What are the message hygiene options you can use natively in Exchange 2003?

    What are the configuration options in IMF?

    What are virtual servers? When would you use more than one?

    Name some of the SMTP Virtual Server configuration options.

    Replace smtp virtual server on exchange 2003 backend with 2010 hub transport. The hub server will perform this

    role. But if you like it can do it also immidiatly, just create a send connector and permit the server to connect to

    servers on the internet on port 25.

    What is a Mail Relay? Name a few known mail relay software or hardware options.

    Often referred to as an e-mail server, a device and/or program that routes an e-mail to the correct destination. Mail

    relays are typically used within local networks to transmit e-mails among local users. (For example, all of the student

    and faculty e-mail of a college campus.) Mail relays are particularly useful in e-mail aliasing where multiple e-mail

    addresses are used but the mail relay forwards all messages to the specified e-mail addresses to one single address.

    A mail relay is different than an open relay, where an e-mail server processes a mail message that that neither

    originates or ends with a user that is within the servers local domain (i.e., local IP range).

    What is a Smart Host? Where would you configure it?

    A smart host is an SMTP server that receives outbound SMTP messages from another SMTP server and forwards the

    SMTP messages to the correct destination after resolving the MX domain name. The smart host takes the

    responsibility for resolving MX domain names from the original SMTP service to the smart host's SMTP service.

    For example, suppose our Exchange Server is responsible for mail in the mydomain.com domain. The Exchange

    Server receives a message for a user in the otherdomain.com domain. The SMTP service does not try to resolve the

    MX domain name for otherdomain.com. Instead, the Exchange Server's SMTP service forwards all mail not destined

    to the mydomain.com domain to the smart host. The message for the user at otherdomain.com is sent to the smart

    host. The smart host resolves the MX domain name for otherdomain.com and forwards the message to the SMTP

    server responsible for the otherdomain.com mail.

    There are several advantages to using a smart host:

    The Exchange Server does not need to generate traffic DNS name resolution traffic.

    You do not need to configure a DNS server on the internal network to resolve Internet host names.

    You do not need to configure the Ex Server's SMTP service to use a custom external DNS server.

    In Exchange 2003, it's possible to configure a smarthost on the Default SMTP Virtual Server but, if you do it this way,

    you can only set a single smarthost. The preferred method, therefore, is to use an SMTP Connector for your outgoing

    emails which does allow multiple smarthosts to be specified.

    For Exchange 2007/2010 there's only one way to configure a smarthost which is on the Send Connector.

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    What are Routing Groups? When would you use them?

    What are the types of Connectors you can use in Exchange?

    What is the cost option in Exchange connectors?

    What is the Link State Table? How would you view it?

    How would you configure mail transfer security between 2 routing groups?

    What is the Routing Group Master? Who holds that role?

    Explain the configuration steps required to allow Exchange 2003 to send and receive

    email from the Internet (consider a one-site multiple server scenario).

    What is DS2MB?

    What is Forms Based Authentication?

    How would you configure OWAs settings on an Exchange server?

    What is DSACCESS?

    Exchange needs access to Active Directory domain controllers for a variety of reasons.

    Configuration information for the organization. Recipient information in the Global Catalog. Recipient information in a domain.

    An Exchange service called DSAccess has the task of finding domain controllers and Global Catalog servers suitable

    for use by Exchange.

    DSAccess keeps an open connection to each server in the DSAccess profile. This avoids the expensive chore of

    building up and tearing down RPC and TCP connections each time the Exchange server needs information.

    Other Exchange services, such as the SMTP Routing Engine Categorizer and DSProxy, send their LDAP and NSPI

    requests to DSAccess, which selects a target domain controller or Global Catalog server from its profile and forwards

    the request to that server. It uses a round robin selection process for load balancing.

    Because all LDAP queries funnel through DSAccess, Exchange dramatically improves performance by caching the

    query results. By default, Exchange gives 4MB of physical memory to the DSAccess cache.

    DSAccess uses DNS to locate domain controllers and Global Catalog servers.

    What are Recipient Policies?

    The e-mail address recipient policy concept in Exchange 2003 is separated into two concepts in Exchange 2007: E-

    mail Address Policies (EAP) and Accepted Domains. This topic covers the relationship of EAP and accepted domains

    in Exchange 2007 and how the functionality of e-mail address recipient policies in Exchange 2003 maps to EAP and

    Accepted Domains in Exchange 2007.

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    Relationship of EAP and Accepted Domains in Exchange 2007

    EAP defines the e-mail proxy addresses that are stamped onto recipient objects. Accepted domains define the SMTP

    namespaces for which an Exchange organization routes e-mail. Any accepted domain added to the system can be

    linked to an EAP so that it will generate recipient e-mail addresses for this accepted domain. And every EAP must link

    to an existing accepted domain so that e-mails sent to e-mail addresses that are defined by the EAP can be routed by

    Exchange 2007 transport servers.

    In Exchange 2007, authoritative and relay domains are managed together as accepted domains. In Exchange

    Management Console, the Accepted Domains tab of Hub Transport node under Organization Configuration work

    center is used to manage all accepted domains defined in the organization.

    E-Mail Address Policy wizard provides the console GUI used to select an accepted domain for which a new e-mail

    address policy applies. Only accepted domains defined in the Exchange 2007 organization can be added to the list in

    the EAP.

    How would you work with multiple recipient policies?

    What is the issue with trying to remove email addresses added by recipient policies?

    How would you fix that?

    What is the RUS?

    When would you need to manually create additional RUS?

    What are Address Lists?

    How would you modify the filter properties of one of the default address lists?

    How can you create multiple GALs and allow the users to only see the one related to

    them?

    What is a Front End server? In what scenarios would you use one?

    What type of authentication is used on the front end servers?

    When would you use NLB?

    How would you achieve incoming mail redundancy?

    What are the 4 types of Exchange backups?

    What is the Dial-Tone server scenario?

    A dial tone recovery involves creating an empty database on a server to replace a failed database. This empty, or dial

    tone, database allows users to send and receive e-mail while the failed database is recovered. By using a dial tone

    recovery approach, you can restore basic e-mail service to users (providing them with a "dial tone") and then restore

    users' previous data as it becomes available.

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    Basic steps:

    1. Create a new empty dial tone database to replace the failed database This new database will allow users who had

    mailboxes on the failed database to send and receive new messages. Exchange 2007 has a feature called dial tone

    portability that allows you to point a user to a different database without moving the mailbox. If you created the dial

    tone database on a different server than the server that housed the failed database, you will need to move the

    mailbox configuration to that new server.

    2. Restore the old database Use whatever backup and recovery software you typically use to restore the failed

    database. If there is no backup of the failed database, recover the failed database. If you are using the same server

    for dial tone recovery, you need to restore the database to a recovery storage group.

    3. Swap the dial tone with the restored database After the failed database has been restored, swap it with the dial

    tone database. This gives the users the ability to send and receive e-mail and access all the data in the restored

    database. If users were moved to a dial tone database on another server, you then need to move the mailbox

    configuration back to the original server.

    Merge the databases

    To get the data from the dial tone database into the restored database, merge the data. You can do this with the

    Database Recovery Management tool included in the Exchange Management Console.

    When would you use offline backup?

    How do you re-install Exchange on a server that has crashed but with AD intact?

    What is the dumpster?

    Dumpster OR Single Item Recovery in Exchange Server 2010

    What are the e00xxxxx.log files?

    What is the e00.chk file?

    What is circular logging? When would you use it?

    Whats the difference between online and offline defrag?

    How would you know if it is time to perform an offline defrag of your Exchange stores?

    How would you plan for, and perform the offline defrag?

    What is the eseutil command?

    The Exchange Server Database Utilities (Eseutil.exe) is a tool that you can use to verify, modify, and repair an

    Exchange database file. When a database is corrupt or damaged, you can restore data from backup or repair it using

    Eseutil. Eseutil is a command-line tool that works with the Extensible Storage Engine (ESE), database files, and log

    files associated with a Microsoft Exchange database. Eseutil is located in the Exchange default install folder, which is

    :\Program Files\Microsoft\Exchange Server\Bin.

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    Eseutil can be used against any ESE database in Exchange Server 2007. In the past, Eseutil could only be used with

    mailbox and public folder ESE databases, but with Exchange 2007, Eseutil can be used with ESE databases on the

    Exchange 2007 Hub Transport and Edge Transport server roles as well.

    Eseutil can be run on one database at a time from the command prompt. You can use Eseutil to perform a range of

    database tasks including repair, offline defragmentation, and integrity checks. Table 1 lists the most common Eseutil

    switches.

    Eseutil examines the structure of the database tables and records at the low level of the database (Ese.dll). You can

    use the defragmentation mode to compact a database offline. Other Eseutil modes such as repair, recovery, and

    restore can be used to repair a corrupt or damaged database. Modes like integrity, file dump, and checksum can be

    used to verify the state of a database.

    Eseutil switches

    Eseutil mode Switch Description

    Defragmentation /D Defragments the database offline but leaves the new, defragmented database in the

    temporary location with or without overwriting the original database. This mode reduces the gross size on the diskof the database (.edb) by discarding most empty pages and by rebuilding indexes.

    Repair /P Repairs a corrupt offline database by discarding any pages that cannot be fixed. In

    repair mode, the Eseutil tool fixes individual tables but does not maintain the relationships between tables. Use the

    Information Store Integrity Checker (Isinteg.exe) tool to check and fix links between tables if the repaired database is

    a mailbox or public folder database.

    Restore /C Displays restore log file (Restore.env file) and controls hard recovery after

    restoration from legacy online backups.

    Recovery /R Replays transaction log files or rolls them forward to restore a database to internal

    consistency or to bring an older copy of a database up to date.

    Integrity /G Verifies the page level and ESE level logical integrity of the database. Does not verify

    integrity at the application level. Application-level logical integrity can be verified with Isinteg for mailbox and public

    folder databases.

    File Dump /M Displays headers of database files, transaction log files, and checkpoint files. Also

    displays database page header information, and database space allocation and metadata.

    Checksum /K Verifies checksums on all pages in the database, log files, and checkpoint files.

    Copy File /Y Performs a fast copy of very large files.

    What is the isinteg command?

    You can use the Isinteg.exe tool to check and to fix the integrity of the information store databases including the

    private information store, Priv.edb, and the public information store, Pub.edb.

    To view the command-line help about usage of Isinteg.exe, type the following command line from a command

    prompt:

    c:\program files\exchsrvr\bin>isinteg /?

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    To run Isinteg.exe to fix and to check the integrity of the information store, run the following line from a command

    prompt:

    c:\program files\exchsrvr\bin>isinteg -s servername -fix -test alltests

    For example:

    exchsrvr\bin\isinteg -s server1 -fix -test alltests

    NOTE: You need to first start the information store service and dismount the databases; you can only check

    databases that are offline.

    Switch Result

    -? Usage is displayed.

    -pri Check private information store (default).

    -pub Check public information store.

    -fix Repair information store.

    -l [logfilename] Store log information in logfilename.Default is isinteg.pri or isinteg.pub.

    -patch Offline backup restore patch.

    How would you monitor Exchanges services and performance? Name 2 or 3 options.

    Enhance your messaging environment by using the many tools available with Microsoft Exchange Server. This tools

    documentation provides detailed information about tools that can help you plan, install, manage, and troubleshoot

    Exchange Server.

    Microsoft Exchange Server Analyzer Articles Exchange Remote Connectivity Analyzer Tool Auto Accept Agent Deployment and Administration Guide Microsoft Exchange Server Intelligent Message Filter v2 Operations Guide Microsoft Exchange Server User Monitor Microsoft Exchange Server Quota Message Service Deploying Exchange ActiveSync Certificate-Based Authentication Microsoft Exchange ActiveSync Mobile Administration Web Tool Microsoft Exchange Server MAPI Editor

    Microsoft Exchange Server Stress and Performance Tool Microsoft Exchange Load Generator Microsoft Exchange Server Public Folder DAV-based Administration Tool Microsoft Exchange Server Profile Analyzer Microsoft Exchange 2007 Anti-Spam Migration Microsoft Exchange Server Jetstress 2010 Microsoft Exchange Server Jetstress 2007 Inter-Organization Replication Tool Application Analysis Envisioning Process Microsoft Application Analyzer 2006 for Lotus Domino Exchange Server 2003 Coexistence and Migration for Lotus Domino Mail

    Migrating from Lotus Notes to the Microsoft Collaboration Platform Exchange 2010 UM Troubleshooting Tool

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    Operations Manager Management Pack for Exchange 2010 Operations Manager Management Pack for Exchange 2010 Guide Operations Manager Management Pack for Exchange 2007

    Name all the client connection options in Exchange 2007/ 2010.

    POP3

    IMAP Outlook Anywhere (formerly known as RPC over HTTP).

    What is Direct Push? What are the requirements to run it?

    Direct Push is a feature that's built into Microsoft Exchange Server 2010. Direct Push keeps a mobile phone current

    over a cellular network connection. It provides notification to the mobile phone when new content is ready to be

    synchronized to the mobile phone.

    Overview

    For Direct Push to work, the mobile phone or other mobile device must be Direct Push capable. These devices

    include the following:

    Mobile phones that have Windows Mobile 5.0 with the Messaging and Security Feature Pack (MSFP) or alater version of Windows Mobile.

    Mobile phones that are produced by Microsoft Exchange ActiveSync licensees and are designed specificallyto be Direct Push compatible.

    By default, Direct Push is enabled in Exchange 2010. Mobile phones that support Direct Push issue a long-lived

    HTTPS request to the server running Microsoft Exchange. The Exchange server monitors activity on the user'smailbox and sends a response to the device if there are any changes, such as new or changed e-mail messages or

    calendar or contact items. If changes occur within the lifespan of the HTTPS request, the Exchange server issues a

    response to the device that states that changes have occurred and the device should initiate synchronization with

    the Exchange server. The device then issues this request to the server. When synchronization is complete, a new

    long-lived HTTPS request is generated to start the process again. This guarantees that e-mail, calendar, contact, and

    task items are delivered quickly to the mobile phone, and the device is always synchronized with the Exchange

    server.

    How would you remote wipe a PPC?

    Microsoft Exchange Server 2007 lets you send a command to a mobile device that will perform a wipe of the device.

    This process, known as a remote device wipe, clears all Exchange information that is stored on the device.

    You can use this procedure to clear data from a stolen device or to clear a device before assigning it to another user.

    Before You Begin

    To perform this procedure, the account that you use must be delegated the Exchange Server Administrator role.

    For more information about permissions, about how to delegate roles, and about the rights that are required to

    administer Exchange Server 2007, seePermission Considerations.

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    Note:

    To perform a remote device wipe on a device by using the Exchange Management Console, the user must be

    assigned to an Exchange ActiveSync mailbox policy. For more information about how to add users to an Exchange

    ActiveSync mailbox policy, seeHow to Add Users to an Exchange ActiveSync Mailbox Policy.

    Procedure

    To use the Exchange Management Console to perform a remote device wipe

    1. Open the Exchange Management Console.2. Under Recipient Configuration, click Mailbox.3. In the Mailboxwindow, select the user.4. In the action pane, click Manage mobile device or right-click the user's mailbox, and then click Manage

    mobile device.

    5. Select the mobile device from which you want to clear all data.6. In the Actionssection, click Clear.7. Click Clear again.

    To use Outlook Web Access to perform a remote device wipe

    1. Open Outlook Web Access.2. Log on to the device owner's mailbox.3. Click Options.4. In the navigation pane, select Mobile Devices.5. Select the ID of the device that you want to wipe and remove from the list.6. Click Wipe all data from device.7. Click OK.8. Click Remove Device from List.

    To use the Exchange Management Shell to perform a remote device wipe

    1. Run the following command to obtain the identity of the device:

    Get-ActiveSyncDeviceStatistics - Mailbox jeffhays | fl Identity

    2. Run the following command:Clear-ActiveSyncDevice -Identity WM_jeffhayes

    Note: In these commands, represents the actual identity of the device owner.

    What are the issues with connecting Outlook from a remote computer to your mailbox?

    What is RPC over HTTP? What are the requirements to run it?

    In Microsoft Exchange Server 2010, the Outlook Anywhere feature, formerly known as RPC over HTTP, lets clients

    that use Microsoft Office Outlook 2010, Outlook 2007, or Outlook 2003 connect to their Exchange servers from

    outside the corporate network or over the Internet using the RPC over HTTP Windows networking component.

    Outlook Anywhere and Exchange 2010

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    The Windows RPC over HTTP Proxy component, which Outlook Anywhere clients use to connect, wraps remote

    procedure calls (RPCs) with an HTTP layer. This allows traffic to traverse network firewalls without requiring RPC

    ports to be opened. In Exchange 2010, as in Exchange 2007, it's easy to deploy and manage this feature. To deploy

    Outlook Anywhere in your Exchange 2010 messaging environment, you need to enable Outlook Anywhere on at

    least one Client Access server using the Enable Outlook Anywhere wizard in the Exchange Management Console.

    Benefits of Using Outlook Anywhere

    Outlook Anywhere offers the following benefits to clients that use Outlook 2010, Outlook 2007, or Outlook 2003 to

    access your Exchange messaging infrastructure:

    Users have remote access to Exchange servers from the Internet. You can use the same URL and namespace that you use for Outlook Web App and Microsoft Exchange

    ActiveSync.

    You can use the same Secure Sockets Layer (SSL) server certificate that you use for both Outlook Web Appand Exchange ActiveSync.

    Unauthenticated requests from Outlook can't access Exchange servers. You don't have to use a virtual private network (VPN) to access Exchange servers across the Internet. You don't have to configure anything in Exchange 2010 when you're using SSL session ID load balancing on

    the Client Access server with Outlook Anywhere.

    If you already use Outlook Web App with SSL or Exchange ActiveSync with SSL, you don't have to open anyadditional ports from the Internet.

    You can test end-to-end client connectivity for Outlook Anywhere and TCP-based connections by using theTest-OutlookConnectivitycmdlet.

    Deploying Outlook Anywhere

    Deploying Outlook Anywhere for your organization is straightforward. The following recommendations should be

    followed to successfully deploy Outlook Anywhere:

    Use at least one Client Access server per site In Exchange 2010, a site is a network location with high-bandwidth connectivity between all computers. We recommend that you install at least one Client Access

    server in each site to provide client access to the Mailbox server. However, you can have multiple Client

    Access servers in each site for increased performance and reliability.

    Enable Outlook Anywhere on at least one Client Access server We recommend that you have one ClientAccess server in each site that has Outlook Anywhere enabled. This lets clients that use Outlook 2010 or

    Outlook 2007 connect to a user's mailbox through the Client Access server in the site. Users will connect by

    using HTTPS to the Client Access server that's in the site where the user's mailbox is located. This reduces

    the risk associated with using RPCs across the Internet. Using RPCs across the Internet can adversely affect

    performance.

    What is Cached Mode in OL2003/2007?

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    Cached Exchange Mode, available in Outlook 2010, 2007, and 2003, is similar to offline folders in previous versions

    of Outlook, though easier to use. Cached Exchange Mode allows you to work with your Exchange account data when

    your connection to the Exchange server is interrupted or unavailable. Cached Exchange Mode stores a copy of your

    mailbox on your computer by automatically creating and using an offline folder file (an .ost file), into which it

    downloads and maintains a synchronized copy of the items in all the folders of your mailbox. Outlook automatically

    manages your server connection and data updates; when your connection is restored, Outlook synchronizes your

    cached mailbox with your mailbox on the server.

    What are the benefits and issues when using cached mode? How would you tackle those

    issues?

    By default Cached Exchange Mode is on for mailbox and off for public folder favorites.

    Benefits: Cached Exchange Mode isolate the customer from intermittent connectivity issues from the Exchange & GC

    servers. Since the user is primary working out of the offline address book and OST, it means fewer round trips to the

    server when looking at the same message lots of times. Less round tripping to the server means that one should be

    able to have a higher user per server count.

    Cached mode is also required in order for the junk email feature to work in Outlook.

    Issues: The biggest drawback is that it can take up to 24 hours before the end user sees a change to the global

    address list. This is because the default behavior of Outlook 2003 is to update the OAB once a day. If your

    organization have frequent address book changes than it is recommended to turn off Cached Exchange Mode.

    What is S/MIME? What are the usage scenarios for S/MIME?

    What are the IPSec usage scenarios for Exchange 2003?

    How do you enable SSL on OWA?

    What are the considerations for obtaining a digital certificate for SSL on Exchange? What

    are SAN certificates?

    Subject Alternative Names protect multiple host names with a single SSL certificate. It allows specifying a list of host

    names to be protected by a single SSL certificate.

    The Subject Alternative Name extension has been a part of the X509 certificate standard since before 1999, but only

    recently achieved widespread use with the launch of Microsoft Exchange Server 2007-which makes good use of

    Subject Alternative Name to simplify server configuration.

    What can a Subject Alternative Names do?

    Secure host names on different base domains in one certificate. Virtual Host Multiple SSL sites on a single IP address.

    Hosting multiple SSL-enabled sites on a single server typically requires a unique IP address per site, but a certificate

    with Subject Alternative Names can solve this problem. Microsoft IIS 6 and Apache are both able to Virtual Host

    HTTPS sites using Unified Communications SSL certificate, also known as SAN certificates.

    SAN Certificates can secure:

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    Multiple fully qualified domain names (FQDN) with a single certificate. SAN Certificates are often needed to secure

    Exchange 2007 Server or Office Communications Server 2007.

    Instances where there is a need to secure multiple domains that resolve to a single IP address (such as in a shared

    hosting environment).

    Using a SAN certificate saves the hassle and time involved in configuring multiple IP addresses on Exchange 2007

    server, binding each IP address to a different certificate, and running a lot of low level PowerShell commands just to

    piece it all together.

    Name a few 3rd-parties CAs.

    What do you need to consider when using client-type AV software on an Exchange

    server?

    What are the different clustering options in Exchange 2003? Which one would you choose

    and why.

    Why log file size reduced in exchange server 2010?

    The transaction log files are a record of every transaction performed by the database engine. All transactions are

    written to the log first, and then lazily written to the database. Unlike Exchange Server 2003, the transaction log files

    in Exchange 2010 have been reduced in size from 5 MB to 1 MB. This change was made to support the continuous

    replication features and to minimize the amount of data loss if primary storage fails.

    What is the difference between LCR, CCR and SCR?

    Th