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Exec Online Changing the Way Enterprises Learn How to Implement a Structured Learning Initiative Through ExecOnline

ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

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Page 1: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

ExecOnlineChanging the Way Enterprises Learn

How to Implement a Structured Learning Initiative

Through ExecOnline

Page 2: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

2

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

IntroductionOrganizations that maintain a competitive edge over their peers invest in leadership development initiatives that address both business and employee needs. In this guide, we’ll walk you through how to set up a structured learning initiative through ExecOnline.

You'll learn how ExecOnline helps you:

Assess Your Organization’s Needs

Set Measurable Goals

Define Your Leader Population

Identify Your Program Sequences

Analyze Your Goals

We will also walk you through a real-life example of how a global financial corporation delivered sustained growth through an ExecOnline structured learning initiative.

Page 3: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

3

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Assess Your Organization's NeedsThe first step to utilizing ExecOnline’s leadership development programs is determining your organization’s strategic business needs. Prior to starting a program, you will meet with ExecOnline experts to translate your organization’s business priorities into talent strategies; this includes identifying goals and initiatives.

Some of the most common issues we help our corporate partners address include:

• Delivering Sustained Growth• Improving Innovation• Achieving a Seamless Merger• Improving Operations• Improving HIPO Initiatives• Developing Emerging Leaders• Building World-Class Teams• Delivering Digital Transformation• Improving Succession Initiatives

Have something else in mind?

Our dedicated team is here to help you solve your unique

business challenge.

F E A T U R E S P O T L I G H T

Project-Based ApproachIn each ExecOnline program, participants develop a project that addresses a critical business challenge for their organization. This approach enables us to prove the business and financial impact of our programs.

Once you’ve identified your business need, it’s time to set a goal.

Page 4: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

4

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Set a Measurable GoalWhen implementing a structured program through ExecOnline, it’s imperative to set a measurable goal. This enables you to assess the impact of the initiative. Common metrics we use to measure business impact include:

• Increased Quality• Increased Speed • Increased Efficiency • Increased Customer Satisfaction / Loyalty • Increased Productivity • Increased Employee Retention• Improved Supplier Relationships• Reduced Risks

In addition to business impact metrics, we evaluate traditional talent metrics like participant satisfaction, as well as pre- and post-program knowledge transfer.

We also measure the financial impact of our programs. We found that on average each participant delivers $179,000 in financial impact from their project and that organizations see 76X ROI.

The next step is to define your leader population.

F E A T U R E S P O T L I G H T

Impact AcceleratorThe Impact Accelerator is a continuous learning experience that can boost your ROI with ExecOnline by as much as 2X. Participants learn how to develop best-in-class project proposals and presentations, manage stakeholders, and bulletproof project implementation.

Have something else in mind?

We can work with you to determine the appropriate

metrics for your needs.

Page 5: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

5

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Define Your Leader PopulationEvery employee can benefit from leadership development; however, depending on your organization’s goals, different functions might generate greater impact. If you’ve already identified a leader population, we will analyze its potential business impact to ensure your selection will meet your goals. If you do not have a leader population selected, we will help you determine the best fit for your goals, using data we’ve collected from our 10,000+ alumni.

The next step is to determine your program sequence and select additional features.

Critical Middle

ExecOnline programs are designed to help enterprises

educate traditionally underserved populations

such as Directors and Senior Managers, which make up

the bulk of executives within every organization.

2017 ExecOnline Participants By Function

2017 ExecOnline Participants By Level

Page 6: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

6

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

How to Sequence the Right Programs for Your ParticipantsExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll participants in the program sequences that is best for your organization’s needs. ExecOnline will work with you to forecast which program sequence is best for your participants and organization.

Certificate Programs

February 2018 April 2018 July 2018 September 2018 October 2018

Feb 26 - April 8 April 30 - June 10 July 16 - Aug 26 Sept 4 - Oct 14 Oct 22 - Dec 2

ExecOnline 2018 Sessions

Change Leadership &

Agility

Creativity & Innovation

Operational Excellence

Team Management

Influence & Collaboration

Accelerating Change Readiness

& Agility

Leading Innovative

Change

Leading Operational Excellence

Building & Leading Effective

Teams

Leading & Managing Globally

Financial Leadership

Diversity Leadership

Customer Orientation Strategy

Leading Through Financial

Excellence

Fostering Inclusion &

Diversity

Leading Customer-Centric

Growth

Leading Strategic Growth

Implementing Winning

Strategies

Page 7: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

7

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Improving Operations• Leading Operational Excellence

• Leading & Managing Globally

This two-program sequence delivers the framework for improving operations, while empowering executives to successfully lead large, matrixed teams.

Delivering Sustained Growth • Leading Strategic Growth

• Leading Innovative Change

• Accelerating Change Readiness & Agility

Achieving a Seamless Merger • Implementing Winning Strategies

• Accelerating Change Readiness & Agility

• Building & Leading Effective Teams

Improving Innovation• Leading Innovative Change

• Accelerating Change Readiness & Agility

In this sequence, leaders learn how to develop effective growth strategies, pinpoint innovation areas to focus on, and discover how to prepare their organization for rapid change. When taken together, leaders gain the skills to deliver sustained growth through innovative strategies.

For organizations seeking to improve innovation, we recommend a two-program sequence that focuses on teaching leaders how to consistently innovate and how to rapidly roll out changes.

Designed for organizations that are planning an acquisition or merger, this sequence focuses on empowering leaders to easily develop new strategies, while building high-performing teams.

Common Program Sequences

Developing Emerging Leaders• Leading Strategic Growth

• Implementing Winning Strategies

• Building & Leading Effective Teams

Participants in this sequence develop the skills to execute growth strategies, as well as learn how to build teams to help execute the strategies.

Improving HIPO Initiatives• Leading Strategic Growth

• Fostering Inclusion & Diversity

• Leading Through Financial Excellence

Leaders in this sequence learn how to identify and implement growth strategies within their organization. They also explore how to build exceptional teams and develop financial literacy.

Page 8: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

8

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Improving Succession Initiatives• Implementing Winning Strategies

• Leading Innovative Change

• Leading & Managing Globally

• Leading Through Financial Excellence

In this four-program sequence, leaders learn how to successfully develop and implement business strategies within an organization. They also explore how to lead large, matrixed enterprises and develop financial literacy. This sequence typically takes two years to complete.

Have something else in mind?

We can work with you to develop a tailored program sequence that achieves your strategic business goals. This includes developing

sequences for multiple functions and cohorts.

F E A T U R E S P O T L I G H T

Program Selection ToolThe Program Selection Tool utilizes data from 10,000+ ExecOnline alumni to forecast the most impactful programs for specific leader populations.

Delivering Digital Transformation• Leading Innovative Change

• Accelerating Change Readiness & Agility

• Leading Customer-Centric Growth

In this sequence leaders develop the skills to help their organization transition to a digital-first enterprise. This includes learning how to develop and execute innovative strategies. In addition, they learn how to identify their most valuable customers.

The final step is to analyze your goals.

Building World-Class Teams For Front Line Managers

• Building & Leading Effective Teams

• Fostering Inclusion & Diversity

For Senior Managers

• Leading & Managing Globally

• Fostering Inclusion & Diversity

This sequence is appropriate for both Front Line Managers and Senior Managers. Participants develop leadership skills, while exploring how inclusion and diversity drive competitive organizations.

Page 9: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

9

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Analyze Your GoalsThe true measure of a successful leadership development initiatives is whether it achieved your goals. At the end of each session and after the completion of your structured learning initiative, you will meet with ExecOnline to examine your goals. Because each ExecOnline participant develops a project that addresses a critical business need for their organization, our corporate partners have concrete data they can use to measure the success of their learning initiative.

To calculate the impact of your learning initiative, we track the project implementation rate through a series of brief surveys to alumni and their immediate managers.

Testimonial CollectionTo drive engagement from future program participants, we encourage our corporate partners to collaborate with us to collect testimonials.

What happens next? After you’ve completed your structured learning initiative and assessed your goals, our team will help you identify additional business needs and restart the process. It’s common for our corporate partners to expand their learning initiatives to new groups of leaders.

74%Project Implementation Rate

76XReturn on Investment

Page 10: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

10

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Case Study: Delivering Operational ExcellenceAlpha Financial's Business Challenge

Alpha Financial is a pseudonym for a global banking firm. In 2016, Alpha Financial’s senior leaders implemented a high-growth strategy. To rapidly execute this strategy, the organization worked with ExecOnline to enroll executives in a two-program sequence. The company’s mission was to equip key executives with the skills to deliver exceptional client services, which in turn, would differentiate the enterprise from competitors.

Alpha Financial’s Measurable Goals

In working with ExecOnline, Alpha Financial sought to create a market-leading operations organization. The financial institution wanted its executives to:

Alpha Financial’s Leader Population

Alpha Financial enrolled 10 Managing Directors and Directors into a structured learning initiative, with the goal of sending more leaders through the sequence in the future. The organization's leaders came from a variety of functions, including marketing, private banking, services, control and reporting, and more.

Develop an understanding of

operational excellence standards

and behaviors

Develop change management

skills by applying a start-up

mindset to deliver faster solutions

Demonstrate ways in which

operational excellence standards

could be applied to create a

tangible competitive advantage

Enhance presentation and senior

management communication

skills, including effective business

writing

1 2

3 4

Page 11: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

11

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Alpha Financial’s Program Sequence

ExecOnline recommended Alpha Financial’s executives take a two-program sequence. The sequence included regular feedback sessions to help motivate leaders and ensure they would generate impactful projects.

F E A T U R E S P O T L I G H T

Project FeedbackProject Feedback is designed to help your leaders identify, iterate, and implement their project within your organization. Coaches with expert knowledge of ExecOnline’s programs offer guidance to ensure your leaders develop a project that returns maximum ROI.

Program 1 Program 2

Leading Operational Excellence (LOE)

MIT Sloan

In LOE, participants learn how to identify areas of operational

inefficiency and develop plans to improve these areas.

Accelerating Change Readiness & Agility (ACRA)

UC Berkeley

ACRA empowers participants to overcome organizational barriers and

address customer needs.

Project Feedback Sessions

Page 12: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

12

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Alpha Financial’s Program Sequence Timeline

Month Program Feedback

March Tech Check

April Initiative Kick-Off

May

Leading Operational Excellence Begins

Week 1: Balancing Creativity & Discipline Project Feedback Session

Week 2: Process Analysis

Week 3: Analysis & Capacity Project Feedback Session

Week 4: Service Quality

June

Week 5: Capacity, Demand, & Profit Project Feedback Session

Week 6: Operational Leadership Project Feedback Session

Leading Operational Excellence Concludes

Program Break

July

Accelerating Change Readiness & Agility Begins

Week 1: Learn & Prepare Project Feedback Session

Week 2: Organizational Power & Influence Project Feedback Session

Week 3: Using Personal Networks Project Feedback Session

Accelerating Change Readiness & Agility Concludes

AugustProject Feedback Session

Stakeholder Presentations

September Closing Ceremonies

Project Implementation & Monitoring

Page 13: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

13

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Alpha Financial’s Goal Analysis: Real Projects. Real Impact.

Program Project Business Impact

Leading Operational Excellence

MIT Sloan

A Director created a plan to eliminate all manual touch points in its trade

process.

Increased Efficiency by 50%

Leading Operational Excellence

MIT Sloan

A Managing Director devised a plan to partially automate its corporate

notification system.

Increased Efficiency by 25%

Accelerating Change Readiness & Agility

UC Berkeley

A Director developed a strategy to improve the transparency of Alpha

Financial’s revenue collection.

Increased Efficiency by 30%

Accelerating Change Readiness & Agility

UC Berkeley

A Managing Director developed a strategy to simplify and centralize the

company’s process for onboarding new technologies.

Increased Speed by 50%

Page 14: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

14

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Alpha Financial’s Goal Analysis: Learnings & Skill Application

Following the completion of each ExecOnline program, participants are asked a series of questions to determine how much knowledge was gained and whether they would apply this knowledge. Below are real responses from Alpha Financial participants.

Leading Operational ExcellenceLearnings

Skill Application

I know how to diagnose problems and optimize business processes.

Pre-Program Post-Program

63% 100%Agree or

Strongly AgreeAgree or

Strongly Agree

I know how to lead my team in improving business processes.

Pre-Program Post-Program

88% 100%Agree or

Strongly AgreeAgree or

Strongly Agree

100%of participants were Likely or Highly Likely to apply skills learned in the program to their day-to-day roles

Page 15: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

15

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Accelerating Change Readiness & AgilityLearnings

I know what specific elements of my organization’s culture are conducive to change and which are obstacles to change.

Pre-Program Post-Program

75% 88%Agree or Strongly Agree Agree or Strongly Agree

I know what it takes to make any change initiative succeed in an organization.

Pre-Program Post-Program

88% 100%Agree or Strongly Agree Agree or Strongly Agree

Skill Application

100%of participants were Likely or Highly Likely to apply skills learned in the program to their day-to-day roles

Page 16: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

16

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

Alpha Financial: Market-Leading Operations

By partnering with ExecOnline and implementing a structured learning initiative, Alpha Financial transformed itself into a market-leading operations organization. The firm’s leaders developed a deep understanding of operational excellence, as well as the skills necessary to rapidly institute change. They utilized these skills to develop robust plans to implement impactful projects.

ConclusionTop performing organizations invest in structured leadership development initiatives. ExecOnline helps organizations address their critical business challenges through our suite of 10 university-certified leadership development programs. Utilizing data from our 10,000+ alumni, we match the right leaders to the right programs, ensuring maximum business and financial impact.

Page 17: ExecOnline - Amazon S3...ExecOnline offers 10 university-certified, online leadership development programs during each of our 5 yearly sessions. This makes it easy for you to enroll

17

How

to Implem

ent a Structured Learning Initiative Through ExecOnline

ExecOnline | www.execonline.com | [email protected]

About ExecOnlineExecOnline partners with top business schools, including Berkeley-

Haas, Columbia, IMD, MIT-Sloan, Wharton, and Yale to rapidly deliver online leadership develop programs that generate lasting organizational

impact. ExecOnline’s university-certified programs in strategy, innovation, operations, and more feature dynamic content tailored to the

unique corporate objectives of their clients. ExecOnline has delivered transformational leadership development experiences to more than 200

organizations and 10,000 business leaders.

www.execonline.com