Client Presentation

WHY USE A SEARCH COMPANY WHAT SETS US APART

ESI compared to OTHERS About Us Our Team

OUR FLOW PROCESS The Search Assignment Recruitment Campaign Preparation and Interview Finalizing and Post Closing Timeline

FINANCIALS BENEFITS FOR CLIENTS

Why Work with Us Exclusively Code of Ethics References

CONTACT

ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON FOR TODAY

Avoid the headaches and heartaches of recruiting Search firms ensure that a potentially long and difficult process is streamlined

and done right Save costs associated with hiring poor performers

Hiring a poor performer who is slow to learn the job, does not fit the company culture and is not promotable dwarfs all costs involved in recruiting

Better utilize your HR Department Search firms relieve the burden on HR and provide special expertise that may

not be available internally Stay away from the “Needle in a Haystack” dilemma

The Executive search firm can best identify candidates with a unique mixture of characteristics via it’s resources and research department

Preclude directly confronting your competitors Search firms explore all possible candidates within a client’s industry, including

those who might be working for competitors

Rely on a company you KNOW AND TRUST for your recruitment needs.

We will do it fast and in the most professional way possible

so you receive TOP TALENT.

ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON

WHY USE A SEARCH COMPANY?

ESI

RETAINED SEARCH COMPANY

WORK WITH TOP COMPANIES

EXCLUSIVE RECRUITMENT FOR GLOBAL HOSPITALITY BUSINESS

HIGHLY REFINED SEARCH PROCESS

DUE DILLIGENCE

TRUSTED ADVISORS/ AMBASSADORS

HANDS OFF POLICY - No Stealing

STRICT CLIENT/CANDIDATE CONDIFENTIALITY – No job or website posting of assignments

ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON WHAT SETS US APART

REPUTATION Over 33 years of experience Recognized by others as ‘leading edge’ search company Uphold high sense of integrity and flawless honesty Superior professional services with pride and creativity Respect and acceptance of other individuals’ differences

BUSINESS – Global Search Company 20% US 50% Asia Pacific 30% in Europe, the Middle East, South & Central America Primarily Exclusive Retained Search Assignments

PLACEMENTS Corporate, GM’s, Division and Department Heads 90% passive (currently employed) candidate placements

GLOBAL REACH – ESI Team and Offices Corporate – Orlando FL Remote – Rome, Phuket, Boca Raton New – HK, Berlin, Singapore, Gold Coast, Barcelona, Bangkok

ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON ABOUT US

Team Qualifications

Exceptional industry experience and tested interpersonal skills

Keen understanding of each client’s organization and corporate culture

Outstanding candidate evaluation abilities

Unique combination of qualities and global and industry specialties

ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR TEAM

Bernd K. Wosgien

President / CEO

Manya Delony

Vice President

Simon Thompson Senior VP

Fredrik Nyborg

President Boca Raton

Peter Schatzmann

President Phuket

Stefano Biscioni

President Rome

Holger Frohlich

Vice President

John S. LohrVice

President

Pauline Ho VP Global Finance

Shally WongClient

Support

Solan ChengFinance

Manager

Humberto Acosta

Global IT Operations

Rubina Calella Account

Executive

Piyamard ChotsripanpornClient Support

Deborah Townsend

Immigration Law

John Finnigan

Employment Law

Dr. Douglas N. Jackson

Psychometric Testing

Rudy Muenster European Advisor

Reto Torriani

Domestic USA / ASIA

Peter Jentes

ASIA / PACIFIC

Fred H. Honda, CHA

Hawaii

Ian Baxter

Domestic USA

Claudio BurgalossiHigh Italian

Cuisine

David Branson Vacation

Ownership

Christophe Meger CEO - At Sunrise

Raoul SudreGlobal Spa Operation

Tilden L. SowdonFamily

Financial Advocate

Scott Webster

Culinary Advisor

Patrick Willis

Advisory Board

ESI Strategic Partnership AlliancesBernd K. Wosgien, who founded ESI in 1977, is a native Berliner, was educated in Germany, France and England. His apprenticeships took place in prestigious hotels of Europe and South America, and he has held senior management positions on unit, regional, and corporate levels in the U.S. and U. K. He graduated from the Hotel School of Berlin; the Rackow Institute; and attended Cornell, Northwestern and Roosevelt Universities. Member of the Savoy Gastronomes of London, received the Waldorf Astoria

Distinguished Alumni Award and the 1976 Ivy Award for outstanding hotel operations, and is a member of the Global Hoteliers Club, having worked on three continents, and a member of the Confrerie de la Chaine des Rotisseurs. He is fluent in English, German, Spanish and French.

Our President and CEO

OUR FLOW PROCESSSUMMARY

ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON

SEARCH ASSIGNMENT Qualify the SA Confirm the SA Create SA Profile Make Recruitment Plan

RECRUITMENT CAMPAIGN Contact Potential Candidates Client Review of Initial Short List

PREPARATION AND INTERVIEW Conduct Behavior Based Interview (BBI) Check Confidential References Send Introduction Document to Client Arrange Face to Face Interviews Brief and Debrief Client and Candidate

FINALIZING AND POST CLOSING Negotiate Compensation Package Offer Position to Candidate Check Satisfaction of Candidate and Client

THE SEARCH ASSIGNMENT – Creation and Preparation Qualify the SA

Collect in-depth specifications on the position including job description, specific needs, management skill requirements, personal character profile, salary parameters, property location, company culture etc…

Confirm the SA Review and sign contract including search specifics and fees

Double Check Previous Candidates Discuss names of candidates already considered/interviewed in order to avoid contacting the

same people twice Create “SA Profile”

Review with client before starting the search. Defines precisely what the position is expected to accomplish and personal traits matching search criteria

Activity Log Begin after confirmation of SA Day by day documentation of SA progress Reviewed with client throughout the search

Recruitment Plan Outline of lead and contact strategy for SA Reviewed with client

OUR FLOW PROCESS

RECRUITMENT CAMPAIGN ESI Proprietary Database QUERY

Search database contining information on 10,000 + hospitality professionals for matching candidates

Candidate Search Contact and review 20 to 60+ possible candidates Approach passive and hidden candidates from top companies

Shortlisted Candidates Narrow search by focusing on three criteria:

Appropriate background Willingness to change jobs for the opportunity Goals in line with the clients’ both short and long term

Gather career information including: Updated resume and resume “Snapshot” References (both listed and unlisted) Publications and major accomplishments

Presentation of Shortlisted Candidates to Client Discuss 4-6 potential candidates with client to ensure on target

ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR FLOW PROCESS

Click for Example Resume “Snapshot”

SNAPSHOT RESUME

JOE SMITH

PROFESSIONAL EXPERIENCE: 02/09 – 02/10 EXECUTIVE SEARCH INTERNATIONAL Orlando, FL, U.S.A. Vice President – Talent Acquisition 09/07 – 01/09 CARLISLE BAY RESORT Antigua, West Indies Food & Beverage Director 03/07 – 08/07 HESPERIA TOWER HOTEL & CONVENTION CENTER Barcelona, Spain Food & Beverage Director 12/06 – 02/07 LIBERTADOR HOTELS (WESTIN) Lima, Peru Food & Beverage Consultant 05/02 – 08/06 ORIENT-EXPRESS HOTELS, TRAINS & CRUISES, PERU Peru Corporate Food & Beverage Director

11/00 – 04/02 BORA BORA PEARL BEACH RESORT Bora Bora, French Polynesia Food & Beverage Director 01/00 – 09/00 LE MERIDIEN DIPLOMAT HOTEL Manama, Bahrain Food & Beverage Director 01/98 – 01/00 CAMINO REAL CANCÚN Cancun, Mexico

PREPARATION AND INTERVIEW Behavior Based Interview (BBI)

Conducted by ESI with candidate and recorded Confidential References

Unlisted candidate references identified and checked “Finalist” Introduction Document

Presentation of 1-2 top candidates including: Why we feel these candidates match Why they are interested Resume and Resume “Snapshot”

Face to Face Interview Preparation Briefings conducted with client and candidate before interview Debriefings conducted with client and candidate after interview

Discussion on why candidate may or may not fit

Addition Searches and References Checked if necessary

ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR FLOW PROCESS

FINALIZING AND POST CLOSING Counter Offers

Explained and covered extensively with candidate Compensation Package

Negotiated by ESI with candidate Preparation of Candidate for Resignation PRESENT OFFER TO CANDIATE

Ensure candidates accepts within 3 work days Follow Up

Call candidate on 1st working day to probe for issues/dissatisfaction Monthly Contact

Maintain contact with candidate from his/her start date through the first 60-90 days of employment

Remain in contact with client to ensure satisfaction with candidates performance Risk Free Guarantee Period

ESI will replace candidate at no cost for up to 90 days following first working day (certain conditions apply)

OUR FLOW PROCESS ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON

1st - 4th week 5th - 7th Week 8th Week

45-90 days (Ideal)

RECRUITMENT INTERVIEWS FINALIZING

RECRUITMENT PROCESS TIMELINE

Financials ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON

BUSINESS MODEL Exclusive Retainers – best way to work

ESI works on a Partial Retainer or an Exclusive Contingency basis. This reinforces to a potential candidate that the client is committed to the search and it attracts top candidates who otherwise may not be responsive.

Paid in three equal installments 1/3 down 1/3 after first interview 1/3 after first working day

Fees Vary between each search and will be determined

before contract is signed

Why Work with Us Exclusively Avoid Negative Marketplace Perception

If you work with several search firms, your company will be represented in different ways. Ensure Your Credibility with Candidates

When a star candidate is approached by several people about the same job opportunity, your company loses credibility and the candidate loses interest and declines.

Maintain Accountability and Confidentiality When several search firms are involved, nobody is held accountable and confidentiality becomes

grey. Your Search Assignment is our Top Priority

When you engage several search firms, chances are they will pitch your star candidate to several clients. They will focus on the highest bidder rather than your vested interests.

Step by Step Understanding of the Process Other companies will not take the time to customize the experience and ensure your understanding

throughout the search. We will walk you through our process so you understand and are comfortable with everything we do to find you the best candidate.

Peace of Mind and Security Once you have hired the candidate we have presented, this candidate will become off-limits for us to

recruit again as long as he/she is in your employment. You will not get this peace of mind if you use multiple search firms.

Receive Top Talent We pick high performing talent who have a major impact on revenue production and profitability of

the company and it’s owners and tend to move up several levels. Few others in the industry can lay stake to such claims.

BENEFITS FOR CLIENTS ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON

Code of Ethics◦ In the execution of all Search Assignments for our clients, we pledge that we will

be: ACCURATE – in all communications with clients and candidates

JUST – support equal opportunity in employment and objectively evaluate all qualified candidates

HONORABLE – avoid, or resolve through disclosure and waiver, conflicts of interest

LOYAL – serve our clients exclusively and protect their interests at all times when performing assignments

SECURE – respect confidential information entrusted to ESI by clients and candidates

COMPETENT – perform all search consulting assignments with an appropriate degree of knowledge, thoroughness and urgency

TRANSPARENT – conduct our business activities with the utmost of integrity and avoid conduct that is deceptive and misleading

FAIR – exercise objective and impartial judgment in each search

“I would like to commend you on the high standards you have achieved within your company. You and your team have demonstrated a keen understanding of your client needs and have been most successful in handling difficult assignments with great care and discretion…Executive Search International has time after time shown irrevocable reliability and integrity.”

“Executive Search International is in my opinion the most honest executive search company I ever had the pleasure to deal with, as I never had to substitute any employee I gained through this company, since their candidates were always of the highest caliber and a great asset to the hotels I have managed.”

“We have always found that Executive Search International has responded quickly and responsibly to propose pre-qualified candidates for the positions who have subsequently been engaged by our company or one of our subsidiaries. Never has our company had to resort to the application or your guarantee clause.”

“We received sound advice regarding industry and individual compensation levels…Typically, we work with the large multi-national executive consulting firms, in this case, I believe that we received better advice and results by using ESI due to their industry specialty and due to Bernd Wosgien’s hands-on commitment to the search.”

“ESI is conducting its business professionally, efficiently, and last but not least very effectively. The quality of the candidates presented has always been of unquestionable caliber, primarily because all of ESI’s team members are former hotelmen. ESI is using a targeted approach versus a shot gun approach, thus realizing a high degree of success.”

REFE

REN

CES

ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON BENEFITS FOR CLIENTS

My Contact Information

John S. LohrVice President Talent Acquisition

733 N. Magnolia AveOrlando FL, 32803 USA

Email: jlohr@esiglobal.com+48 726 702 854 (current contact number)

Please visit us at www.esiglobal.com

ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON CONTACT