Executive Summary - Windward Community College Summary Windward Community ... however staff is working diligently to address this issue. ... new student orientation and frosh camp

WCC Annual Report Student Affairs Program 2

STUDENT AFFAIRS

2010 Annual Assessment

December 2010

Executive Summary

Windward Community College‟s Student Affairs is comprised of eight sub departments.

These departments are: Admissions and Records, Counseling, Financial Aid, Outreach,

Student Life, Talent Search, Student Support Services, and Upward Bound.

In 2009 the Student Affairs department compiled a comprehensive 5-year program

review, up to that point the majority of unit outcomes were process outcomes. That will

continue to be the case for our financial aid office, but the remaining units have added to

their process outcomes measures. These units have added Student Learner Outcomes to

enhance assessment of their respective departments. The data collected for this program

review will serve as the baseline to be used to measure progress in the ensuing years.

Securing data to report on these SLO‟s have proved difficulty for the counseling unit,

however staff is working diligently to address this issue.

Four years ago the college agreed to participate in the Achieving the Dream initiative. As

part of this initiative Student Affairs developed two comprehensive strategies to improve

student success – New Student Orientation and Supplemental Instruction. Previously,

Student Affairs reported formative data about these two strategies. The activities have

matured to a point that the unit is able to report Summative data in regards to retention

and persistence. This data will be used to determine whether or not to continue these

initiatives.

The Vice Chancellor of Student Affairs continues to facilitate the Student Affairs

management team consisting of all unit heads, a student, and a clerical representative.

The group provides guidance and support to the VC. In addition the VCSA holds

quarterly meetings for the entire Student Affairs staff.

This program review is a good reflection of the state of Student Affairs at Windward

Community College. All units have made significant progress in meeting their respective

goals.


Part I. Mission, Purpose, Goals, Analysis, and Budget implications of Student Services

Programs.

Admissions and Records

Missions/Purpose: to support students achieve their educational goals by providing

informed information and services in the areas of admissions and student records such as,

admissions, record management, registration, enrollment verification, transcript

production, graduation certification, VA certification

Goals:

1. process admissions application within 2 weeks and first acceptance letter mail-out

in March for Fall to support Financial Aid awarding

2. process transcript within 7 working days for regular request and within 24

business hours for rush request

3. comply with State of Hawaii Department of Health TB/MMR requirements

4. mail out diplomas within 2 months of the end of the semester

5. process Enrollment Verification within 7 working days

6. obtain 75% satisfaction rate

7. process VA Certification within 7 working days (added goal 7 for 2010-11

program review)

Analysis:

1. For 2009-10 academic year (including summer 09), 21% increase of admissions

applications processed (2568) compared to 2008-09 with an average processing

time of 7 days.

2. For 2009 calendar year, 4% increase of transcript requests processed (1662)

compared to 2008-09 with an average processing time of 4 days for regular

requests and 1 day for rush requests.

3. There was no audit conducted by DOH for 2009 school year. Though, based on

random sampling, found all students with appropriate health clearances prior to

their registration.

4. For 2009-10 academic year (including summer 09), 8% increase of graduation

applications processed (216) compared to 2008-09 with an average mail-out of 35

days.

5. For 2009 calendar year, 84% increase of Enrollment Verification processed (380)

compared to 2008 with an average processing time of 2 days.

6. 88% Satisfaction Rate based on survey of FROSH Camp participants.

Semester 2006-07 2007-08 2008-09 2009-10

Total Apps 1648 1818 2117 2568

% Increase 10% 16% 21%


Admissions and Records met all 6 goals even with the continuous increase demand of

services for the past four years. A&R continues to support Financial Aid by mailing out

its first Fall acceptance letter during the first week of March for financial aid awarding.

A&R will assess goal #7 in 2010-11 Annual Program Review.

Admissions and Records is committed to assess and review its procedures to improve

services to students with efficiency. A&R continues to process admissions application,

transcript request, graduation certification, and enrollment verification within the

established timeframe. A&R complies consistently with the DOH health clearance

regulations. A&R will support its student veterans by processing their VA enrollment

certification in a timely matter.

Budget Implications:

Today‟s technology requires students to have access to the internet. More and more UH

services are available on the internet such as on-line admissions application, VA on-line

application, tuition/fee payment, registration, add/drop transaction, payment plan sign-up,

and grades. Currently in Alakai building, computers are not available for students‟ usage

and they are referred across campus for counseling. Alakai, room 113 is an ideal place to

have a one-stop student center that provides students with general information,

counseling, and computer assistance.

A&R services have increased in the past four years. If enrollment continues to increase

at an average rate of 15% each year, A&R needs to pursue more staffing and space for

an Assistant Registrar and two clerical support.


Academic Advising / Counseling

Goals:

1. Provide Academic advising for every student at Windward Community College.

During the 2009 school year the counselors saw 1861 students that is about two thirds of

the campus population. While this goal is not met the counselors have increased the

amount of students they serve significantly. For example in 2005 the counselors saw

approximately 700 students; that increase from 2005 to the last school year is significant.

The counseling group piloted the use of SARS Grid an appointment and scheduling

software in the spring semester. In Fall of 2010 the pilot program will be implemented

across the campus in counseling, financial aid, and Student Support Services. The

software will assist the counselors to have a better understanding of peak counseling

usage, with this information the counseling department can plan accordingly.

2. Provide an Orientation for all new students.

In 2008 orientation was made mandatory for all incoming high school students; 530 or

approximately 70% of all new students attended a new student orientation session. In

addition, all high school students were required to attend Frosh camp a two-day intensive

orientation. Formative data collected from these activities have showed that the

participants believe the components of orientation help them be successful in college. In

addition to formative data the college has also collected summative data. It appears that

new student orientation and frosh camp increases persistence among new incoming high

school students.

Student Services

Departmental Mission

Statement

The mission of the Windward Community College‟s Student Services

Department is to assist students to matriculate, enabling them to attain

their educational and life goals. The department fosters a supportive

learning environment and provides services to support students'

achievement of their educational goals.

Student Services

Departmental Goals

-To provide students with pre-admission services and advising

-To empower students to navigate through and be successful in their

academic program.

-To provide services to enable students to move into further educational

career endeavors.

Academic Advising

Mission Statement

The mission of the Windward Community College Student Services

Counseling Department is to assist students to define and accomplish

personal, academic, and career goals.


3. Provide Peer mentoring services for 200 students.

Peer mentors provided support to 512 students. Those that received service rate the

interaction very high. In the last school year the Peer-Mentor focus shifted a little bit to

include supplemental instruction and tutoring.

4. Provide 15 student transfer workshops.

The counseling department sponsored 22 transfer workshops during the 2009 school year.

Title III counselor Carla Rogers is responsible for coordinating transfer workshops on

campus. She has been prolific in the coordination of transfer workshops. Approximately

12 to 15 students attended one of the workshops. Ninety-two percent of workshop

participants report that the workshops helped in preparing them to transfer to respective

schools.

5. Provide Classroom based student success for 50 students.

Four courses were taught from the counseling department, IS 103 – Introduction to

College (2 sections) and IS 105 A & B – Orientation to employment. Approximately 100

students enrolled in one of these courses.

6. 75% Satisfaction Rate

Based on the satisfaction surveys compiled by the counseling department 93% of the

students who meet with a counselor are satisfied with the information and service they

received.

Analysis: The counseling department met all but one of their goals; the goal of meeting

every student may not be attainable. The department has been leading the initiatives on

campus to meet the colleges Strategic outcomes on student success. The department is

involved with New Student Orientation, Learning Communities, Supplemental

Instruction, and Tutoring. In this program year the department set-forth Student Learner

Outcomes, attached is a description of the SLO. Data is still being collected to report on

the SLO, an amendment will be made to this report once the data is validated.

Budget Implications: Maintain current funding and staffing.


WCC Counselor SLO‟s for Academic Year 2009-2010

Student Learning

Outcomes

Evidence of Student

Learning

Summary of Data

Collected

Use of Results

Students will define

their academic goal,

plan a course

schedule for the

semester, and

register for these

courses accordingly.

1a. Thirty percent of the

freshman students (defined

by those who participate in

NSO summer 2009) will

define their academic goal

in their “UH Portal”.

1b. Thirty percent of


by those who participate in

NSO summer 2009) will

select and register for

courses both fall 2009 and

spring 2010.

1c. Thirty percent of the


by who participate in NSO

summer 2009) will register

for English and Math

courses within their first

academic school year.

1a. Data is a

sample of

freshman‟s records

regarding their

goal identification

via WCC research

“data matrix” for

fall 2009 and

spring 2010.

1b. Data on

freshman‟s

registration for fall

2009 and spring

2010 records from

the Banner system.

1c. Data on

freshman‟s

registration for

English and Math

fall 2009 and

spring 2010 from

the Banner system.

1a.To determine if freshman

who participate in

counseling/advising, NSO,

frosh camp, and peer

mentoring define and record

their goals.

1b. To determine if students

who participate in

counseling/advising and

other student services actives

follow through in registering

for courses.

1c To determine if freshman

who participate in

counseling/advising, NSO,

frosh camp, and peer

mentoring enroll in English

and Math courses their

first year of college.

Career Center

Missions: WCC offered various career services to assist students in exploring, defining,

and pursing such goals. These services include the courses Career Decision Making (IS

105B) and Professional Employment Preparation (IS 105C) offered in the fall semester.

Other activities included individual career counseling, DISCOVER Career Development

Workshops, and an April WCC College and Career Fair for all students. Overall, career

services at WCC served to assist counselors in helping students define their goals, select

their classes, and continue on from semester to semester.

Goals:

The student learning outcomes for 2009-2010 were: “Students will define their academic

goal, plan a course schedule for the semester, and register for these courses accordingly.”

Analysis:


Evidence of the Student Learning Outcomes: “1a. Thirty percent of the freshman

students (defined by those who participate in NSO summer 2009) will define their

academic goal in their “UH Portal”.

1b. Thirty percent of freshman students (defined by those who participate in NSO

summer 2009) will select and register for courses both fall 2009 and spring 2010.”

Although career services were available to all students, this year we hoped to reach out to

engage more freshman in DISCOVER activities. Of the 150 frosh camp participants, 23

(15%) participated in DISCOVER activities. These students defined their goals and

related their goals to WCC courses as part of the DISCOVER activity.

Of the 150 frosh camp participants, 23 (15%), 83 newly applying students, and a total of

300 students participated in DISCOVER activities. In particular, The 19 students enrolled

in career courses, 55 students receiving individual career counseling, and a total of 300

students participated in a DISCOVER. Finally, in April the WCC Career Center

sponsored a WCC College and Career Fair that was attended by approximately 400

students. Overall, 700 WCC students were given opportunity to be influenced by career

information via large group, small group, coursework, or individually.

The Student Affairs unit has done well in creating a sequence of services that start with

outreach, with transition through financial aid, the first year experience, and support

services like peer mentoring, tutoring, and supplemental instruction. These services are

aimed to assist the students to persist and graduate. The final component missing is a

comprehensive career assessment, counseling, and job placement program. Sarah Hodell

who has done an excellent job while maintaining her other counseling duties has

provided our current career services. As reported 300 students were provided

comprehensive career exploration, that number needs to be much higher if the college

want to increase its success rates via the benefits of career exploration. While we can

expand on the career exploration component we must build the job placement services.

In 2010 the college will receive two additional positions from ETC to expand our career

center services at WCC. These two positions will be critical in expanding the current

career exploration services and adding a job placement service on campus.

Budget Implications: Maintain current funding and position counts.

Supplemental Instruction

Supplemental Instruction Overall Mission and Purpose: Supplemental Instruction

(SI) serves all students in gatekeeper courses, that is, historically difficult courses that

have high enrollment and low pass rates (less than 70%). The primary purpose of SI is to

increase retention within targeted historically difficult courses, to improve student grades

in targeted historically difficult courses, and to increase the graduation rates of students.

The program provides academic support to its participants and encourages them to

persist, apply skills learned through SI session to other courses, and accomplish their


educational goals. The U.S. Department of Education and Windward Community

College provide funds, facilities, and resources to support the SI program.

Goals and Objectives:

1. After attending regular SI sessions, the student will be able to apply learned study

habits to improve class course work.

2. Students will successfully pass their SI supported class by increasing their

knowledge of the course content through attendance in SI sessions.

Program Services:

To meet the SI-WCC goals and objectives, the program is designed to provide the

following services and activities to all SI participants:

Delivery of services is conducted on an individual basis and/or group setting.

Supplemental Instruction Leaders (SIL), students who have previously done well in the

course, report to their assigned target courses 2-3 times each week. They present

themselves as model students, participate in class, take thorough notes, and assist the

instructor. Following each class meeting, the SILs provide informal, peer-assisted study

sessions in which students compare notes, discuss readings, develop organizational tools,

and predict test items. Students learn how to integrate course content and study skills

while working together. SI-WCC served 22 gatekeeper courses in 6 different subject

areas for the Fall 2010 semester.

Program Staffing: Current staffing for SI-WCC includes the Program Director,

Coordinator, and 16 student workers.

Analysis for 2009/2010

Spring 2010 Received a C or Better

Students Who attended SI 204 90.2% or 184

Students Who did not attend SI 119 54.6% or 64

The summative data collected in the Spring 2010 semester suggest that Supplemental

Instruction (SI) has an impact on student success. It appears that our preliminary data

shows that students who attend SI are more likely to get a “C” or better if they attend an

SI session. Further analysis needs to be done on this data to isolate the SI variable and to

determine whether it is the factor that is aiding student success in this situation.

Budget Implications: None. This program is externally funded by the Title III grants.

However, if the data continues to demonstrate that SI improves student‟s success the

college will need to develop a plan to fund SI.


Financial Aid

Overall Mission and Purpose

The Financial Aid Office at WCC develops, reviews and disseminates financial resources

to students and families to assist them in achieving their educational goals from pre-

enrollment in through graduation from college. The office provides financial aid services

to students and families to help them meet costs associated with college.

Goals:

1. Process financial aid applications within 2 weeks of receipt.

In a sampling of records, the processing time for 2009-010 financial aid applications took

anywhere from 3 days – to 25 days.

2. There will be no audit findings.

For the audit completed in 2009 (audit of the 2008-09 school year), there were no

findings

3. The student loan FFELP cohort default rate will be below 25%.

The Student Loan default rate for the current FFELP cohort year (2008) is 11.6%.

4. 40% of all eligible WCC students will have a financial aid award.

During 2009-10, 51.81% (1285) of students enrolled at WCC were awarded financial aid.

5. Provide financial aid outreach for 200 students in the community.

In 2009-10, the Financial Aid Office participated in outreach to over 500 students

through high school visits to feeder schools and financial aid community events.

6. 75% student satisfaction rating.

Based on the 2009-10 WCC Financial Aid Office Survey, 95% of students indicated

overall satisfaction with the service they received from the WCC Financial Aid Office.

Analysis

The Financial Aid Office met 5 of its 6 goals in 2009-10. A total of 2,207 FAFSA

applications were processed in 2009-10 (35.6% increase from 2008-09). 1,285 eligible

WCC students were awarded aid in 2009-10 (40.5% increase from 2008-09). A total of

$6.6 million in federal and state aid was awarded in 2009-10. The Financial Aid Office

operated with a full staff of three full-time employees and a student employee.

Budget Implications

A request is made to add an additional APT “A” to financial aid to deal with the increase

workload at WCC that has been created due to increased financial aid access at WCC.


Outreach

Mission Statement:

The mission of WCC Recruitment & Outreach (WCC R&O) is to engage, enlighten, and

entertain students to think outside themselves, considering where they want to be in four

years. Focused on student enrollment to college, WCC R&O implements a process-

orientated approach to support students in financial aid and college admissions assistance

that manifests greater student access to higher education. WCC R&O further supports

efforts to recruit Native Hawaiian students, representing values of the host culture in all

events and activities.

Intended Outcomes:

Upon completion of the Financial Aid Outreach workshops/events/activities, conducted

01 DEC 09 through 30 APR 10, students will submit a completed FAFSA and have

knowledge of at least one scholarship opportunity.

Upon completion of the Admissions Outreach workshops/events/activities, conducted 01

MAR 10 through 22 AUG 10, students will submit a completed college application.

Upon completion of Hawaiian-Student Outreach, workshops/events/activities, Native

Hawaiian students will understand the financial aid opportunities available to them and

gain a greater sense of “place” at WCC. Further instilling a greater sense of cultural

identity and a greater connection to WCC staff, faculty, and administration.

Analysis:

Data collection has taken place in August 2010 for the previous school year. Verification

of a completed FAFSA and scholarship application awardees has been cross-referenced

through the WCC Financial Aid Office. Verification of completed college applications

has been cross-referenced through the WCC Admissions & Records office and

admissions counselor Ann Lemke. Review of NH student evaluations will be shared with

Ke Kumupali, the WCC advisory council to support Native Hawaiian student success to

better direct program activities and partnerships.

In 2009-2010, WCC Recruitment & Outreach collected 427 recruitment card hits and

program attendance registration hits, and 121 What‟s The Word Text messaging direct

hits. The program attendance hits are the result of completed WCC recruitment cards

collecting names, contact information, birth date, high school, graduation year, and

intended major. The text messaging campaign engaged every graduating senior from

target high schools collecting names, cell phone numbers and high school representation.

Total Recruitment Hits: 548


Completed FAFSA through WCC FA Office: 164/30%

Completed Admission Applications to WCC: 116/21%

Native Hawaiian Hits: 260/47%

WCC Recruitment & Outreach as part of the Student Affairs division, coordinates,

partners, and develops strategies to facilitate student engagement to achieve the

prescribed Student Learner Outcomes. In 2009-2010, WCC Recruitment & Outreach

found new innovative ways to engage, enlighten, and entertain students in their schools

on the WCC campus or in the community, bringing the message of the college dream to

all. Furthermore, WCC Recruitment & Outreach engaged a calculated 4,510 students

through campus tours, college presentation or admissions/financial aid workshops while

supporting 509 chaperones and teachers. In addition, community events remained an

effective tool to heighten awareness of the WCC brand and raise broad-based promotion

of events and services, it is estimated that Recruitment & Outreach engaged 3,212

community members through 14 community events. Finally, while focused on the

Windward complex high schools, WCC Recruitment & Outreach participated in high

school events island-wide while also supporting are own WCC students as an integral

team member of the WCC Student Affairs „Ohana. Below, please find a complete listing

of events & activities for FY2009-2010.

Institution Date Location Activity # of

stds/tchrs

Hakipu‟u 10/2/09 WCC Campus Tour 19/3

WCC Peer Mentors 10/06/09 WCC Cart Training 12/1

Liko A‟e 10/09/09 WCC Financial Aid presentation 35/3

WCC 10/22/09 WCC ASC-Hwn Studies 40/8

Independent Students 10/28/09 WCC Campus Tour 4/0

Pacific American

Foundation

10/29/09 WCC Careers - King Intermediate 22/3

Castle HS 11/17/09 WCC Mock Interview Planning 0/6

Kailua Elementary 11/18/09 WCC Campus Tour 175/8

WCC-ASUH 11/19/09 WCC Rootbeer Promotion 300

Hakipu‟u 11/20/09 WCC Discover Trng 15/3

Hina Mauka 11/20/09 WCC Campus Tour 50/4

Kamakau HS 11/27/09 Kamakau HS Rootbeer Promotion 30/6

Kaimuki HS 11/30/09 WCC ETS Campus Tour 24/5

Kahuku HS 12/01/09 Kahuku HS Rootbeer Promotion 200/5

Kalaheo HS 12/02/09 Kalaheo HS Rootbeer Promotion 80/5

Kailua HS 12/03/09 Kailua HS Rootbeer Promotion 225/8

WCC 12/09/09 WCC Scholarship „Aha 225/15

WCC – Ku Pono 12/17/09 WCC Against Domestic Violence 40/15

WCC Peer Mentors 12/18/09 WCC Cart Training 8/1

Community 01/09/10 Windward Mall GEAR UP for College Event 200


Castle HS 01/19/10 Castle Mock Interview Planning 0/12

Kahuku HS 01/27/10 Kahuku ETS Kahuku Admissions 24/4

PACFAA 01/31/10 WCC College Goal Sunday 125/24

Castle HS 02/02/10 WCC CHS Mock Interview-1 175/35

Castle HS 02/03/10 WCC CHS Mock Interview-2 175/35

Dole Intermediate 02/04/10 WCC ETS Campus Tour 27/5

Kaneohe Elementary 02/09/10 WCC Campus Tour 125/8

Independent Students 02/09/10 WCC Campus Tour/admissions 2/0

Castle HS 02/11/10 Castle HS Family Affair Night Planning 0/12

Kamakau HS 02/11/10 Kamakau HS Fin. Aid FAFSA Fam. Night w/

Steven Chigawa

12/15

Manoa ETS 02/12/10 WCC Campus Tour 90/6

WCC 02/18/10 WCC Mid-Month Munchies 200/12

Nanakuli HS 02/24/10 Nanakuli HS College Fair 150/9

Boys & Girls Club 02/26/10 WCC Campus Tour 22/4

Kapolei HS 03/02/10 WCC Campus Tour 44/6

Hakipu‟u 03/03/10 WCC FAFSA Night 16/6

Castle Complex Fair 03/06/10 King

Intermediate

WCC College Booth 200

Makalapa Elementary 03/09/10 WCC Campus Tour 60/4

Pope Elementary 03/11/10 WCC Campus Tour 22/4

Joint Education

Center

03/16/10 KMACAS JEC Education Fair 100

Kailua HS 04/06/10 Kailua HS M & M Night Planning 12/8

WCC 04/08/10 WCC ASUH Event 65

Waianae HS 04/08/10 Waianae HS Senior Night College Fair 80/25

WCC 04/13/10 WCC WCC College & Career Fair 300

Waipahu HS 04/14/10 Waipahu HS Senior Night College Fair 120/20

Kahuku HS 04/16/10 WCC Kahuku Mock Interview Day 80/16

Pacific American

Foundation

04/16/10 WCC College is a Family Affair

Campus Event

192

Laie Elementary 04/20/10 WCC College Tour & Presentation 66/6

DOE Special Needs

Students

04/21/10 WCC College Tour & Presentation 12/2

National College Fair 04/22/10 Blaisdell WCC College Booth 200

Boys n Girls Club 04/23/10 WCC Campus Tour 18/2

WCC 04/24/10 WCC La Kukahekahe 125/10

WCC 04/29/10 WCC ASUH Luau 200

Kailua HS 04/29/10 Kailua HS M & M Night 120/20

WCC - ETS 04/30/10 WCC Waialua/Waimanalo Campus

Presentation

42/4

Kahalu‟u Elementary 04/30/10 WCC Campus Tour 30/4

Kailua HS 05/04/10 Kailua HS What‟s the Word 198/6

WCC - ETS 05/07/10 PCC Ha Show 18/8

Kahuku 05/10/10 Kahuku HS What‟s the Word 288/2


Puohala Elementary 05/11/10 WCC Campus Tour 36/6

Castle HS 05/12/10 Castle HS What‟s the Word 322/6

Independent Students 06/08/10 WCC Campus Tour 2/2

Waipahu HS 06/15/10 WCC Campus Tour 66/4

OHA/Aha Kane 06/18,19,2

0

WCC Aha Kane N/A

Independent 06/29/10 WCC Campus Tour 4/2

Wind. School for

Adults

07/02/10 WCC Campus Tour 18/1

Kuikamana Charter 07/08/10 WCC Campus Tour 36/4

Pueo Program 07/14/10 WCC Campus Tour 48/8

Gabby Pahinui

Kanikapila

08/07/10 Waimanlo

Beach Park

Community Festival 1000

Laie Elementary 08/25/10 Laie Elementary ETS College Presentation 72/3

Joint Education

Center

09/01/10 KMACAS JEC College Fair 80

Pacific American

Foundation

09/16/10 PAF Offices Ho‟ala Hou Presentation 0/30

Waipahu HS 09/17/10 WCC Campus Tour 166/6

Alu Like Inc. 09/23/10 WCC Campus Tour 8/4

WCC 10/30/10 WCC La Kukahekahe 200

TRiO Programs

Educational Talent Search

TRiO-ETS Overall Mission and Purpose: TRiO-Educational Talent Search (ETS) serves

young people in grades six through twelve. This early intervention program helps

students to better understand their educational opportunities and options. The program

provides academic, career, and financial aid counseling to its participants and encourages

them to graduate from high school and continue on to the postsecondary school of their

choice. Students participate in grade-specific career exploration and college planning

activities held at their school, in the community and at college campuses. The U.S.

Department of Education, Windward Community College, HIDOE, and other community

partners provide funds, facilities, and resources to support ETS in the community.

WCC-ETS Mission & Values: The Educational Talent Search Program at Windward

Community College provides meaningful and life-long learning experiences to prepare

students for college and career success. Our interactions and work with our participants

are guided by the values of Laulima-teamwork, Aloha-respect, Malama-caring for each

other, „Olu„olu-being flexible, Holomua – move forward, Ho‟omakamaka – create

friendships.


3. Both projects will serve 1,200 participants (600 students per grant.)


4. 67% of total served must meet low-income, first generation college status.

5. 90% of secondary participants served will be promoted to the next grade level.

6. 90% of seniors will graduate from high school or receive a certificate of

equivalency.

7. 75% of will apply for college admissions.

8. 70% will apply for financial aid assistance.

9. 50% will enroll into a program of postsecondary education.

Program Services:

To meet the ETS-WCC goals and objectives, the program is designed to provide the

following services and activities to all ETS participants: career and college awareness,

exploration, and planning; college site visits; self awareness skills; life skills and study

skills; cultural & academic enrichment; financial aid planning; SAT/ACT & college

application fee waivers; college applications and financial aid applications assistance.

Delivery of services is conducted on an individual basis and/or group setting. College

planning advisors (CPA) report to assigned target schools once a week. Each CPA is

responsible to manage a caseload of approximately 300 participants between three

schools. ETS-Honolulu serves Farrington, McKinley, Kaimuki High Schools and Dole,

Jarrett, and Washington Middle Schools. ETS-Windward serves Kailua, Kahuku,

Waialua High Schools and Waimanalo, Laie and Waialua Middle Schools.

Program Staffing: Current staffing for both grants include the Program Director, five

College Planning Advisor, one College Planning Advisor Assistant (part-time) and one

Administrative Associate.

Analysis for 2009/2010: The annual performance report was submitted on November 5,

2010 for the 2009/2010 program year (September 1, 2009 – August 31, 2010.) Both goals

(serving 600 students per grant and serving at least 67% of low-income, first-generation

college students) were met. All of the five performance objectives were met. See

attached data titled, “2009-2010 E.T.S. Schools.”

Budget Implications: None. This program is externally funded by the U.S. Department of

Education.

Student Support Services

TRiO-SSS Overall Mission and Purpose: TRiO-Student Support Services (SSS) serves

college students. The purpose of the TRiO Student Support Services (SSS) project is to

provide services to eligible participants (first-generation, low-income, or disabled) to

increase their retention rates, graduation rates, and transfer rates from two-year to four-

year colleges, and to foster an institutional climate supportive of the success of low-

income, first generation, and disabled college students.


WCC-SSS Mission & Values: The Student Support Services Program at Windward

Community College provides meaningful and life-long learning experiences to prepare

students for college and career success. Our interactions and work with our participants

are guided by the values of Laulima-teamwork, Aloha-respect, Malama-caring for each

other, „Olu„olu-being flexible, Holomua – move forward, Ho‟omakamaka – create

friendships.


1. Project will serve 230 participants.


3. 34% of disabled participants will also be meet low-income status.

4. 80% of participants will maintain good academic standing (2.0 GPA on 4.0 scale)

each year.

5. 60% of each entering cohort will persist from one academic year to the next.

6. 25% of each SSS cohort will successfully graduate and/or transfer to a four-year

college/university within three years.

7. 100% of program‟s key personnel shall participate in the college‟s governance

structure to influence institutional policies that affect participants.

Analysis for 2009/2010: For 2008-2009 APR, all U.S. Department of Education

objectives were met for the SSS project. The SSS project served 100% or 235 students,

97.02% of the eligible participants were in good academic standing, 78.3% persisted

from one academic year to the next, and 40.68% either graduated and/or transferred to a

four-year college or university. The 2009 – 2010 APR is due in January, so at the present

time, the data has not been analyzed to determine if the objectives have been met for

2009 – 2010, but preliminary numbers show the USDE objectives were met.

Budget Implications: Request additional funding for tutoring. Due to the success of the

tutor program, demand has more than doubled. We have had more tutors assigned in Fall

2010 than all of last year. Last year there were 166 participants who were tutored in 211

courses. 69.34% received an A, B, C, or CR for the course (50.47% received an A or B).

17.92% received an F, NC, or N and 10.38% withdrew from the course. If only students

who completed the course are counted, 80% of the students earned a passing grade.

Current budget for tutors and mentors is $39,653 and payroll for first four pay periods is

$18,356.

Upward Bound

TRiO-UB Overall Mission and Purpose: TRiO-Upward Bound (UB) serves young people

in grades nine through twelve. The primary purpose is to instill in students the skills and

motivation necessary to complete high school and to enroll in college. The program

provides academic, career, and financial aid counseling to its participants and encourages

them to graduate from high school and continue on to the postsecondary school of their

choice. Students participate in grade-specific college planning activities held at their

school and at the WCC campus. The U.S. Department of Education, Windward

Community College and HIDOE provide funds, facilities, and resources to support UB in

the community.




2. 40% of each senior class will have scored at the proficient level on the

reading/language arts and math exams for the 10th

grade Hawaii State

Assessment.

3. 75% of total served will continue to participate in Upward Bound during the next

school year.

4. 70% of each senior class will enroll in college by the fall term immediately

following high school graduation.

5. 60% of students who enrolled in college by the fall term immediately following

high school graduation will continue to be enrolled in the fall term of the second

college year.

Program Services:

To meet the UB-WCC goals and objectives, the program is designed to provide the

following services and activities to all UB participants: career and college awareness,

academic tutoring and selection of high school college-prep coursework; college site

visits; study skills and goal setting; cultural & academic enrichment; financial aid

planning; SAT/ACT & college application fee waivers; SAT/ACT Prep courses; college

applications and financial aid applications assistance.

Delivery of services is conducted on an individual basis and/or group setting. Guidance

Advisors report to assigned target schools once a week. UB-WCC serves four Castle,

Kahuku, Kailua, and Kalaheo High Schools. One guidance advisor focuses exclusively

on the needs of 12th

grade students while the other focuses on the students in grades 9-11.

In addition to services offered during the school year UB-WCC provides students with a

six-week residential college experience complete with credit and non-credit courses on

the WCC campus and residence hall life on the UH-Manoa campus. Weekly field trips

expose students to college and career opportunities as well as cultural and academic

enrichment.

Program Staffing: Current staffing for UB-WCC includes the Program Director and two

.75 FTE Guidance Advisors.

Analysis for 2009/2010: The annual performance report will be submitted by December

17, 2010 for the 2009/2010 program year (September 1, 2009 – August 31, 2010.) The

UB-WCC program met goals & objectives #1-4. It did not meet objective #5 (44% of

students instead of the goal of 60% of students).

Budget Implications: None. This program is externally funded by the U.S. Department of

Education.


Documents

Executive Summary - Windward Community College Summary Windward Community ... however staff is working diligently to address this issue. ... new student orientation and frosh camp