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Expanding What It Means To Be Accessible: Addressing the Workplace Technology
Needs of Users with Cognitive Disabilities
December 11, 20142:00 – 3:30 p.m. EST
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Jim TobiasPEAT Strategic Partner & Subject Matter Expert
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Julia BascomDirector of Programs, Autistic Self Advocacy Network
Your Session Chairs
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ASAN-PEAT Collaboration
ASAN-PEAT online national dialogue hosted in 2013: “Join the Conversation: Improving the Accessibility of Online Tools for Workers with Intellectual Disabilities”
Report on data from the dialogue that reviews common themes and suggests potential next steps for research, policy, and programming
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Richard CrespinCEO, CollaborateUp
Senior Fellow, U.S. Chamber of Commerce
Your Moderator
Today’s PanelistsPeter Blanck, Chairman, Syracuse University’s Burton Blatt Institute and author of e:Quality: The Struggle for Web Accessibility by People with Cognitive Disabilities
Lisa Seeman, Facilitator of the Cognitive and Learning Disabilities Accessibility Task Force (COGA) Under WCAG and PF
Greg McGrew, Product Testing Lab Coordinator , Assistive Technology Partners (ATP), University of Colorado-Denver
Emily Shea Tanis, Associate Director of Research, University of Colorado Coleman Institute for Cognitive Disabilities
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Peter BlanckChairman, Syracuse University’s
Burton Blatt Burton Blatt InstituteAuthor, eQuality: The Struggle for Web
Accessibility by People with Cognitive Disabilities
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eQuality
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Lisa Seeman, Athena I.C.TFacilitator of the Cognitive and Learning
Disabilities Accessibility Task Force (COGA) Under WCAG and PF
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COGAThe Cognitive and Learning Disabilities Accessibility Task Force is a task force of the Protocols and Formats Working Group (PFWG) and the Web Content Accessibility Guidelines Working Group Aim: To improve web accessibility for people with cognitive and learning disabilities – This will begin with research and gap analysis.– The group will develop draft proposed guidance and techniques to make
web content, content authoring, and user agent implementation accessible and more useable by people with cognitive and learning disabilities.
– It will also review existing techniques, consider ways to improve them, and build new techniques where necessary.
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Conditions that impact a person’s ability to use a website include: Memory– Dyslexia – visual or auditory– Dementia – short term and working memory
Reading textProblem solvingKeeping focused (attention span) Computation (for example calculations)
Cognitive Disabilities
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The largest group of disabilities are people with cognitive disabilities
Meanwhile, many systems have become more and more complex – Web applications– TV interfaces, heating– Phone systems
Cognitive Disabilities
Cognitive DisabilitiesSome advantages of Neuro-Diversity in the workplace; Out-of-the Box thinking: – Study of 102 entrepreneurs in the U.S. showing that 35%
identified themselves as dyslexic (http://buswk.co/1yDG1FC)
– Genetic link between a dopamine receptor gene variation associated with ADHD and the tendency to be an entrepreneur (http://bit.ly/1x5Vvqc)
Strong points are often stronger– Experience of the aging community
Understand your market
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The Work Ahead of Us
Users
Gap Analysis
Roadmap
Tech
TechniquesAll on our wikiwww.PEATworks.org
What Might We End Up With?
Accessibility for Cognitive and
LD
Simple techniques
for everyone
Technique structure
Techniques for specific user groups
Meta data to find the
right version
Semantics for adaptive interfaces
Supportive material
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Example: Separate Form & Content
Chapter 1 introduction to accessibility– 1.2 Accessibility and CSS
Tools
• :before for symbols• Colors for heading
levels
Key points
• Clear structure in mark up via heading levels
• Easier to follow
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User Needs Differ
• Dyslexia or Dyscalculia• Alzheimer's or Aphasia
Conclusion – use text with the symbol
SAVE
SAVE
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Greg McGrew, MEBMEProduct Testing Lab Coordinator | Assistive
Technology Partners Department of Bioengineering
University of Colorado Denver | Anschutz Medical Campus
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Rehabilitation Engineering Research Centers on Technology for People with Cognitive Disabilities
RERC-ACT (2009-2014)– Research Projects– Development Projects
RERC-ATACI (2014-2019)– Research Projects– Development Projects
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Usability Testing
50 products used by people with cognitive disabilities– Mix of AT and general consumer products– Open box usability testing of basic entry-level
product functions– Tested with people with mild to moderate
cognitive disabilities
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Usability Testing
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Notable Issues
Process issues– Recruitment– Use of standard measures– Participants’ interest in pleasing
Product design issues– Too many input options impede user success– Users like products that talk to them– Touch screens are not ideal input mediums
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Future WorkUsability testing new and emerging technologies– Smartphones– Tablets– Wearables– Smarthome environments
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Google Glass(like)
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Future Work
Investigation of touch screen UI designs– Among current input element designs (buttons,
layouts), which inhibit and which enhance success in product use for people with cognitive disabilities?
– Inform development of standards for products used by people with cognitive disabilities
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Shea Tanis, Ph.DAssociate Director of Research
Coleman Institute for Cognitive Disabilities at the University of Colorado
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Cognitive Disability
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Source: Braddock, D., Coleman Institute and Department of Psychiatry, University of Colorado, 2015.
17% 41%
21%3%
18%
PREVALENCE OF COGNITIVE DISABILITY IN THE U.S., FY 2013
Total: 29.90 Million Persons
Brain Injury6.43 Million
Severe, PersistentMental Illness12.21 Million
Intellectual Disability5.08 Million
Alzheimer's5.38 Million
Stroke.80 Million
Number of Supported Employment Workers in the U.S. Declines 7% 2009-2013
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Source: Braddock, D., Coleman Institute and Department of Psychiatry, University of Colorado, 2015.
Changing the Culture: Person to Environment Fit
Disability is a natural part of the human experienceTechnology becomes a critical support to enhance functioning and improve the person to environment fitWell matched technology can reduce and even eliminate functional limitationsCognitively accessible technologies
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Cognitively Accessible Technologies
Cognitive Accessibility: “Environments, technology, and materials that are cognitively accessible are those that incorporate design features to ensure that people with limitations in cognitive abilities--including language ability and auditory reception, reasoning and idea production, memory and learning, visual perception, cognitive speed, and knowledge and achievement—are able to access those environments and use the technology and materials.” – Wehmeyer (2014)
Coleman Institute Cognitive Technology Database
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Employers & Technology Providers
Embrace the person to environment fit modelExplore cognitively accessible technologiesEmploy people with cognitive disabilitiesDevelop user centered product and service designBuild partnershipsMeaningfully integrate principles of technology and information access
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The Rights of People With Cognitive Disabilities toTechnology and Information Access
David Braddock, Jeffery Hoehl, Shea Tanis, Enid Ablowitz, and Laura Haffer
Rights of People with Cognitive Disabilities to Technology and Information Access
206
Abstract
Information and communication technologies are ubiquitous and valuable tools for billions of people worldwide today. Yet people with cognitive disabilities, particularly individuals with intellectual and developmental disabilities, have quite limited access to such technologies. This article presents the case for mounting significant efforts to advance the rights of millions of people with cognitive disabilities to technology and information access. A formal statement of these rights is presented, formulated by professionals and consumers representing a variety of disciplines and perspectives. The statement is currently endorsed by 190 national, state and local organizations in the developmental disabilities field in the United States.
Rights of People with Cognitive Disabilities to Technology and Information Access
Making Legislative History
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March 3, 2014 Colorado House and Senate unanimously pass a Joint Resolution on The Rights of People with Cognitive Disabilities to Technology and Information Access
Sample of Endorsing Organizations: ASAN, AAIDD, The Arc, ANCOR, CCD, SABE, NADD, ATAP, Autism Society of America, APSE, AUCD, Burton Blatt Institute; several State DD Councils, RESNA, Council on Quality and Leadership, Institute for Matching Person and Technology, Lutheran Services in America Disability Network, Harvard Law School Project on Disability, etc.
Endorse the Declaration athttp://www.colemaninstitute.org/declaration
Contact Information
Shea Tanis, Ph.D. 3825 Iris Avenue, Suite 200
Boulder, CO 80301303.492.0639
Shea.tanis@cu.eduwww.colemaninstitute.orgwww.stateofthestates.org
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QUESTIONS?
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