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7/27/2019 Expert Compliance Training
1/21
Expert Compliance Policies
and Training
7/27/2019 Expert Compliance Training
2/21
Introduction
Clients conduct primary research as an essential part of their due diligence and
research processes to enable more informed business and investment decisions.
Expert 360 connects Clients with industry practitioners (Experts) to help Clients to:
Quickly learn about new industries
Research more efficiently
Hear multiple viewpoints
Work within a compliance framework
In seeking consultations with Experts, Clients seek opinions, knowledge and insights
on industries and businesses.
It is v i tal ly im portant that Experts, Cl ients and Expert 360 staf f understand and
com ply with their compl iance obl igat ions - breaching these obl igat ions c an
have signi f icant legal and commercial impl icat ions.
These policies and training materials set you your compliance obligations. Please
also refer to the Terms & Conditions of Expert Membership for additional information.
Our clients similarly agree to Terms & Conditionsand undergo training to
ensure they are aware of their compliance obligations.
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3 key legal obligations
There are 3 key legal obligations which you must be aware of and comply with in your
interactions with Clients:
1. Confidential InformationExperts must not disclose to Clients confidential
information of any third party
2. Material, Non-Public InformationExperts must not disclose Material, Non-
Public Information regarding a public company
3. Conflicts of Interest Experts must not participate in calls in breach of any
contractual, fiduciary or other legal or ethical duty
1
2
3
There has been increased legal scrutiny in recent years in relation to these obligations.
As an expert, you have a key role in ensuring these obligations are complied with.
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Confidential InformationExperts must never disclose to Clients confidential information of any third party
Experts may flag to clients and/or
Expert 360 which subjects are off-
limits either prior or during a call.
Clients must not ask experts about
information which they know would be
confidential.
If a client asks a question which
would require you to disclose
confidential information, Experts
should inform clients that they
cannot answer their question
If the client continues to ask for
confidential information, you
should end the call. You will be
compensated for your time.
What is confidential information?
Trade secrets, or other proprietary
information
Confidentiality obligations apply
regardless of the source of the
information e.g. if the expert
received the information fromfriends or colleagues in their industry
Expert 360 House Rules
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Material Non-Public Information
Experts must never disclose Material, Non-Public Information of a public company
What is material information?
Information is considered material if
its public disclosure would be
reasonably likely to affect:
An investors decision to buy or
sell the securities of the company
to which the information relates, or
The market price of that
companys securities
What is non-public information?
Information is non-public unless it is
disclosed in a manner sufficient to
insure its availability to the investing
public. Public disclosures include:
Traditional means: corporate
disclosures, press releases, and
television programs
Newer forms in certain
circumstances like blogs, social
media platforms and professional
networking websites
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Examples of Material Non-Public Information
This list is not intended to be exhaustive
Mergers, acquisitions, re-
organisations, dispositions of assets,
or joint ventures
Litigation developments
Increases or decreases in the amountof outstanding securities orindebtedness
Transactions with directors, officers,or principal security holders
The granting of options or payment ofother compensation to directors ofofficer
Significant changes in financial
results and/or financial condition and
financial projections
Dividends or stock splits
News of new contracts or possible
loss of business
Changes in management or control
Earnings estimates and other
sensitive financial information
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What information is ok to provide - and
ok for clients to ask you?
This list is not intended to be exhaustive
Perspectives on general trends in the industry, e.g. consumer
preferences, retailer or marketing responses, product, economic
factors
Perspectives on industry challenges for market leaders vs. new
market entrants
Perspectives on high-levelcost or margin ratios, e.g. good or bad
industry standards
Perspectives on satisfaction with a certain supplier or other service
provider, e.g. pricing, service
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What information is NOT ok to provide -
and NOT ok for clients to ask you?
This list is not intended to be exhaustive
Companys plans, strategies or rationale, for example relating to:
Product mix changes
Market entry decisions
Specifics on companys compensation or organisational
structures
Specifics on companys financials, e.g. margins
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Conflicts of Interest
Experts must not participate in calls in breach of any contractual, fiduciary or
other legal or ethical duty
We maintain a list of companies that
do not allow their employees as a
general policy to consult. We willblock any experts from our Platform
working with these companies and will
not seek to recruit experts from that
company.
If you believe a company has a
general non-consulting policy, let us
know at [email protected]
If in doubt, you reserve the right to
request experts to provide approvals
in writing from employers
As a condition of membership,
Experts warrant they are notprohibited by their current or past
employers or other contracts from
consulting. This includes
obtaining required approvals in
writing.
Expert 360 House Rules
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Summary what to do prior to accepting a
consultation
Existing and
past
employee
agreements
Your current
information
You must ensure you are not restricted from participating by current or
previous employers, and continue to check this for new employers. You should review agreements that could restrict your ability to do outside
consulting work to ensure you are not in conflict. You should also review
your confidentiality obligations. These agreements may include:
employment contracts, severance packages, consulting agreements, board
positions, clinical trial participation agreements, other contractual agreements.
You must ensure you have obtained any required approvals in writing.
Keep us updated with your current employment information and third-party
relationships. We will email you quarterly to remind you. Failing to update your
profile with your current roles and board positions, in a timely manner, could
result in termination of your contract with Expert 360. To do this, simply log into
your profile to update, or send us your updates or questions about the relevancyof a position to [email protected].
T&Cs and
training
At sign-up and every 12 mths, you must review and renew your acceptance of
our T&Cs (which include your compliance obligations). We will send you
material updates as they occur. Our compliance policies & training materials
are available on your expert profile, and you must complete any updates or
additional training modules.
mailto:[email protected]:[email protected]7/27/2019 Expert Compliance Training
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Summary what to do during and after a
consultation
Client and
consultation
confidentiality
Always keep the identity of Expert 360 Clients, the topics of
discussion and the reasons for the Clients inquiries
confidential.
Non-disclosure of
confidential or
material non-
public information
All clients agree to not knowingly ask you to disclose
confidential or material, non-public information. At any point
during a consultation, you must refrain from discussing a
topic that makes you uncomfortable and would violate
any confidentiality obligations you may have. If a client
persists, we ask that you end the call and immediately notify
Expert 360 via [email protected]. You will be
compensated for your time to honour these policies.
Professional
advice
You must not give investment advice (such as ratings or
securities recommendations) or any professional advice - for
example, legal, medical, accounting or financial planning
advice.
mailto:[email protected]:[email protected]7/27/2019 Expert Compliance Training
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Putting theory to practice
The following section has a number of
scenarios illustrating some of the more difficultsituations relating to compliance obligations
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How should Experts manage confidential
information when engaging Clients?
Susan is a consultant for Fashion Plus. The company has been coordinating
resources for the launch of its first flagship store in Malaysia. The plan will be
announced after the company obtains approval from the Malaysian Government.
Susan has scheduled a consultation with a Client regarding the current state of
the fashion industry in the Asia Pacific region.
Can Susan tell our Client about Fashion Plus plan?
Yes
This is exactly the kind of information
the Client is looking for.
No
This is confidential
information.
OR
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How should Experts manage confidential
information when engaging Clients?
Susan is a consultant for Fashion Plus. The company has been coordinating
resources for the launch of its first flagship store in Malaysia. The plan will be
announced after the company obtains approval from the Malaysian Government.
Susan has scheduled a consultation with a Client regarding the current state of
the fashion industry in the Asia Pacific region.
Can Susan tell our Client about Fashion Plus plan?
Yes
This is exactly the kind of information
the Client is looking for.
No
This is confidential
information.
Company plans, whether or not they
are intended to be announced, is
confidential information.
OR
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What is material, non-public information?
No
This is sensitive information thatshould not be discussed.
Yes
This information couldbe very useful.
OR
Alex met a sales manager from the U.S. based company Electricity & Co. forlunch. The sales manager informed her that the company may announce the
purchase of a Hong Kong based competitor. No information to Alexs knowledge
has been disclosed by Electronics Company to the public.
Can Alex tell our Client about this potential acquisition?
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What is material, non-public information?
No
This is sensitive information that
should not be discussed.
Regardless of how the Expert finds
the information, and even if it is not
confirmed (e.g. a rumour), an Expert
should not disclose this material, non-
public sensitive information.
Yes
This information could
be very useful.OR
Alex met a sales manager from the U.S. based company Electricity & Co. forlunch. The sales manager informed her that the company may announce the
purchase of a Hong Kong based competitor. No information to Alexs knowledge
has been disclosed by Electronics Company to the public.
Can Alex tell our Client about this potential acquisition?
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What should an Expert do if the Client invites
third parties to the call?
Tom, an Independent consultant, accepts a project with Universe Consulting.
When he contacts the Client, he learns that there will be others on the call from a
client of Universe Consulting.
Should Tom
Proceed with the call?
The chances of there being aconflict of interest is pretty low.
End the call?
I can resume the call later when I
know there are no confidentiality or
conflicts of interest issues.
OR
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What should an Expert do if the Client invites
third parties to the call?
Tom, an Independent consultant, accepts a project with Universe Consulting.
When he contacts the Client, he learns that there will be others on the call from a
client of Universe Consulting.
Tom should
NOT proceed with the call.
There may be a breach of
confidentiality and/or conflict of
interest.
End the call immediately.
Inform Expert360 so they can
investigate potential conflicts of
interest.
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How should Experts manage their Expert
360 experience?
Max is an independent consultant who has worked with Clients in relation to the
mining industry in Australia. Max is working on updating his profile on a
professional networking website.
Can Max post the names of Expert 360 Clients he spoke with and/or Projects
subjects?
Yes
This is information that can be shared
with anyone.
No
This is confidential
information.
OR
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How should Experts manage their Expert360
experience?
Max is an independent consultant who has worked with Clients in relation to the
mining industry in Australia. Max is working on updating his profile on a
professional networking website.
Can Max post the names of Expert360 Clients he spoke with and/or Projects
subjects?
Yes
This is information that can be shared
with anyone.
No
Clients names and project topics
cannot be shared.
Under the Terms and Conditions of
Expert Membership, Experts agreenot to share or use any confidential
information he/she may learn through
his/her involvement with Expert360.
This includes Clients identity and the
fact or nature of their inquiries.
OR
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Any questions?
Please direct Compliance queries to the
Expert 360 compliance team:
If any doubt, please seek the advice of legal
counsel.
mailto:[email protected]:[email protected]