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1 Explaining the Patterns of Public Participation in Agency Decision-Making Milena I. Neshkova Florida International University School of International and Public Affairs Campus Park, PCA 350B 11200 SW 8th Street Miami, FL 33199 305-348-0486 (voice) 305-348-5848 (fax) [email protected] Hai (David) Guo Florida International University School of International and Public Affairs Campus Park, PCA 352A 11200 SW 8th Street Miami, FL 33199 305-348-0430 (voice) 305-348-5848 [email protected] Abstract: Why are some agencies more open to public input than others? Although many agree about the normative desirability of involving citizens in administrative processes, there is a significant variation across agencies in the extent of citizen involvement. This paper investigates the factors that drive public managers‘ decision to solicit greater citizen input. We argue that besides normative rationales, participation also serves instrumental considerations related to agency legitimacy and constituent support. We draw on a rich body of literature on public participation in the policy process to develop empirically testable hypotheses about the patterns of participation in administration. Using data about the practices of citizen involvement in setting the budget priorities at four state departmentsenvironment, transportation, child protection, and correctionswe find that the characteristics of target groups are strong predictors of an agency‘s willingness to involve the public. Contrary to expectations, policy characteristics are less important in administrative decisions regarding public participation. Prepared for delivery at the 11th Annual Public Management Research Conference, June 2-4, 2011, Syracuse University

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Explaining the Patterns of Public Participation in Agency Decision-Making

Milena I. Neshkova

Florida International University

School of International and Public Affairs

Campus Park, PCA 350B

11200 SW 8th Street

Miami, FL 33199

305-348-0486 (voice)

305-348-5848 (fax)

[email protected]

Hai (David) Guo

Florida International University

School of International and Public Affairs

Campus Park, PCA 352A

11200 SW 8th Street

Miami, FL 33199

305-348-0430 (voice)

305-348-5848

[email protected]

Abstract:

Why are some agencies more open to public input than others? Although many agree about the

normative desirability of involving citizens in administrative processes, there is a significant

variation across agencies in the extent of citizen involvement. This paper investigates the

factors that drive public managers‘ decision to solicit greater citizen input. We argue that

besides normative rationales, participation also serves instrumental considerations related to

agency legitimacy and constituent support. We draw on a rich body of literature on public

participation in the policy process to develop empirically testable hypotheses about the patterns

of participation in administration. Using data about the practices of citizen involvement in

setting the budget priorities at four state departments—environment, transportation, child

protection, and corrections—we find that the characteristics of target groups are strong

predictors of an agency‘s willingness to involve the public. Contrary to expectations, policy

characteristics are less important in administrative decisions regarding public participation.

Prepared for delivery at the 11th Annual Public Management Research Conference, June 2-4,

2011, Syracuse University

2

INTRODUCTION

Why are some agencies more open to public involvement than others? In an era where

transparency and inclusiveness are increasingly important, it is crucial to understand what

drives the decision of government agencies to involve the public in administrative processes.1

Although few would deny the normative desirability of citizen inclusion in the decision making

of a non-elected administrative branch (e.g., King, Fetley and Susel 1998, Roberts 1997,

Stivers 1990, 1994), the large discrepancies between public agencies in their efforts to include

the public indicate that there are also other considerations at play. We argue that besides its

ability to democratize the administrative decision-making process, public participation serves

important bureaucratic values such as achieving greater legitimacy and ensuring the support of

critical constituency (see Meier 2000 and Meier and O‘Toole 2006 for an insightful discussion

on the importance of bureaucratic values). Public managers have to decide on the appropriate

level of citizen involvement in administrative decision making, as well as the mechanisms

through which public input should be solicited. In doing so, managers face the complex task of

weighing the costs and benefits of citizen participation within their particular political, fiscal,

and cultural operational context.

Prior research has identified a number of important factors that determine the extent to

which administrators attempt to involve citizens (e.g., Alkadry 2003, Ebdon 2000, Handley and

Howell-Moroney 2010, Moynihan 2003, Roberts 1997, 2004, Thomas 1990, 1993,1995, Wang

2001, Yang and Callahan 2007, Yang and Pandey 2007), yet some critical links have remained

unexplored. One such link pertains to whether and how the characteristics of policies and their

target groups shape the decision of public managers to invite greater participation in

1 Over the last two decades the federal legislation greatly expanded the legal requirements for public participation

in administrative planning and programming. Although there was clear federal emphasis on citizen involvement,

the legislation has left it up to the agencies to devise their own policies to meet these legal mandates.

3

administrative decision-making. Theoretical work in public policy and political science (e.g.,

Gormley 1986, Lowi 1972, Schneider and Ingram 1993, 1997) has provided a rich set of

underpinnings regarding the patterns of participation in the policy process, yet their application

to public administration has not been fully explored. This study examines the incentives and

constraints faced by administrative actors in their attempts to seek greater participation and

how these are shaped by the characteristics of policies and their constituent groups. To address

these questions, we study the practices of public input seeking when setting the budget

priorities in four agencies across the 50 states – Environmental Protection Agency, Department

of Transportation, Department of Corrections, and Child Protection Services.

The data support the proposition that administrators are more likely to involve the

public when participation has the potential to enhance agency legitimacy: agencies tend to be

more open if policy target populations are politically powerful and positively perceived, and

less so if target groups are politically weak and negatively constructed. Further, our findings

indicate that state political culture influences agencies‘ public inclusion efforts with moralistic

states being more likely to seek citizen involvement than individualistic or traditionalistic

states. Contrary to the expectations, neither the characteristics of policy areas nor the specific

political context in which public agencies operate impact the administrative decisions regarding

participation.

The rest of the paper is organized as follows. We start with a discussion about the

incentives and constraints public managers face when deciding on how and the extent to which

the public should be involved. We then summarize the findings of prior research and present

our hypotheses about the factors affecting administrative decision regarding public

involvement. Next, we describe our data and the operationalization of the variables used to test

4

the hypothesized effects. Finally, we present the results and conclude with a discussion about

their implications.

WHY ENGAGE THE PUBLIC IN ADMINISTRATION

Although a large body of literature advocates for participation as beneficial to both

governments and citizens (e.g., Fung 2004, Moynihan 2003, Nabatchi 2010, Roberts 1997,

2004), it has also been acknowledged that participation could be a waste of time and resources

for both parties (e.g., Irvin and Stansbury 2004; Thomas 1990, 1995). In terms of benefits,

participation is seen as a way to alleviate the inherent tensions between the values of

bureaucracy and democracy. Many claim that citizen involvement promises greater democratic

legitimacy for decisions made by unelected bureaucrats (e.g., Stivers 1990, Nabatchi 2010).

Arriving at a consensus with the public is especially needed when making unpopular and

potentially conflicting decisions. Robert‘s study (1997) depicts an example of how

administrators could attain citizens‘ support for painful budget cuts. Moreover, participation

has been advocated as a trust-building process: by participating in government affairs, citizens

obtain a better understanding of the trade-offs inherent in government policies and, in turn,

develop a greater appreciation of the business of government (though Innes and Booher 2004,

Wang and Van Wart 2007). Finally, governments faced with increasingly complex social

problems might not be able to foresee all possible (including unintended) consequences of their

decisions and thus they might benefit from the practical knowledge and street wisdom of

citizens often dealing with these problems on a daily basis (Fung 2004, Sirianni 2009). As

Beierle and Cayford (2002, 6) sum it, ―public participation is being used not only to keep

government accountable but also to help agencies make good decisions, help resolve long-

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standing problems of conflict and mistrust, and build capacity for solving the wicked problems

of the future.‖

Scholars have also recognized the administrative costs associated with public

participation (Ebdon and Franklin 2006; Irvin and Stansbury 2004; Robbins, Simonsen, and

Feldman 2008; Thomas 1990). Participation is time-consuming and has the potential to slow

down decision making since the public needs to be informed and even educated first in order to

meaningfully participate in administrative processes. As argued by Irvin and Stansbury (2004,

58), ―the per-decision cost of citizen participation groups is arguably more expensive than the

decision making done by a single administrator‖ with the appropriate expertise and experience.

There are also concerns about the loss of control over the process (Kweit and Kweit 1984;

Moynihan 2003) and that most actively involved citizens might represent private interests that

are very different than the broad public interest (Ebdon and Franklin 2004; Robbins, Simonsen,

and Feldman 2008).

An informal review of the participatory literature shows an extensive debate about the

pros and cons of public participation. Scholars and practitioners have developed detailed

guidelines on do‘s and don‘ts in the process of involving citizens. Less understood, however,

are the conditions under which administrators are more or less likely to include the public.

Since the legislation has left it up to public managers to decide about the mechanisms and the

extent to which citizens will be involved in administration, it is important to understand the

factors they consider in balancing its costs and benefits.

Previous work on public participation in administrative decision-making has focused

predominantly on the patterns observed at the level of city government. Although this research

has developed a number of useful insights (Ebdon 2000, Wang 2001, Yang and Callahan

6

2007), its focus on local governments has left some possibly critical determinants of public

inclusion unexamined. Factors that have been found to affect the patterns of participation at the

municipal level include the size and structure of government, pressures from elected officials

and other external stakeholders, and bureaucratic willingness to submit to accountability. In an

analysis of participation in state health and human service agencies, Yang and Pandey (2007)

found that clientele influence can also affect managers‘ willingness to engage the public

because client groups can either support or undermine agency‘s mission (see also Meier 2000).

Likewise, a recent study by Handley and Howell-Moroney (2010) finds that the ordering of

stakeholder relationships is a critical factor of how the bureaucrats will exercise their discretion

regarding the extent and role of citizen participation in administrative processes. The authors

assert that public managers make greater efforts to include the public if they feel greater

accountability to citizens in the community.

In this study, we extend this line of reasoning, drawing on the rich body of literature

examining the patterns of participation in the policy process. Specifically, we broaden the

analysis to include factors pertaining to political power and social construction of policy targets

groups as well as to characteristics of policy areas. We believe that these are important, albeit

overlooked, determinants of participation at the administrative agencies.

Lowi‘s (1972) seminal idea that ―policy creates politics‖ brought to life a stream of

theoretical and empirical research focused on the characteristics of policy types and the

mechanisms through which they influence political processes. Gormley‘s work (1986) on

regulatory bureaucracies suggested that different groups would be drawn into the policy

process depending on salience and complexity of policy areas. Schneider and Ingram (1993)

added another dimension by asserting that political power and social construction of policy

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target populations shapes not only the distribution of benefits and costs among groups, but also

the patterns of their participation. The research presented here tests whether the propositions

about policy types and policy target groups are useful in explaining participation at

administrative agencies.

Since some constituent groups enjoy strong political power and are more positively

viewed by the society than others, their voice should be more important to administrators than

the voice of groups that are negatively constructed and lack political power. This expectation is

based on at least two reasons. First, groups with positive social construction can bring greater

legitimacy to administrative decisions. Second, powerful groups have more resources to

mobilize and fight against decisions that distribute burdens to them. In addition, complex

policy areas might discourage public involvement, since people usually lack the knowledge and

preparation needed to meaningfully participate in the decisions about resource distribution in

these areas.

RESEARCH HYPOTHESES

Drawing on the previous work on citizen involvement in administration and the rich theoretical

and empirical literature on political participation, we test two sets of factors that are likely to

influence agency‘s decision to seek greater public input: target group characteristics and policy

areas characteristics. We address each set of factors in detail below.

The Effect of Power and Social Construction of Policy Targets

According to Schneider and Ingram (1993, 1995), ‗target populations‘ affect the design and

tools of public policies. Target populations reflect the purposeful nature of public policies and

include all social groups that are positively or negatively affected by particular policies. For

8

Schneider and Ingram, the way target groups are portrayed by the society determines the types

of policies that would be directed toward them as well as their ability to mobilize and

participate in the policy process. Thus, some groups are viewed as being deserving and others

not so. Respectively, the former are treated by government and bureaucracies as ―clients‖ and

the latter are viewed as policies‘ objects. As Schneider and Ingram assert (1993, 334), ―Social

constructions become embedded in policy as messages that are absorbed by citizens and affect

their orientations and participation patterns.‖

They develop a two-by-two matrix to categorize target groups by their social

construction (positive or negative), and by their political power (strong or weak). Within this

scheme, ―advantaged‖ groups (e.g., business, scientific, elderly), are positively constructed and

powerful, and find it easy to get their items on the agenda. In contrast, ―deviant‖ groups (e.g.,

criminals) are negatively constructed and powerless. Consequently, it is hard for this group to

get heard by public officials, since the public views them negatively and generally approves the

punishment policies directed at them. Although the ―dependent‖ group (e.g., children, mothers)

lacks political power, it is positively constructed, thus ―officials want to appear to be aligned

with their interests‖ (1993, 338). Finally, the ―contenders‖ group (e.g., corporations,

contractors) is negatively constructed but powerful. Thus, they have a chance to get on the

agenda, but only in the context of low visibility.

We test if the propositions suggested by Schneider and Ingram can be extended to help

explain agency decisions to use public participation. Since some constituent groups enjoy

strong political power and are more positively viewed by the society than others, their voice

should be more important to administrators than the voice of groups that are negatively

constructed and lack political power. Thus, public managers should be more likely to be use

9

public participation when their relevant policy target groups are positively constructed and

powerful (i.e., ―advantaged‖), and less likely to use public participation when their relevant

policy target groups are negatively constructed and powerless (i.e., ―deviant‖). Also, the social

construction of groups should mediate the effect of groups‘ political power. Agencies whose

target populations lack power but serve positively viewed target populations, are likely to be

more open toward the public than agencies with powerful but negatively constructed

constituency. Our expectation is based on at least two reasons. First, groups with positive social

construction can bring greater legitimacy to administrative decisions. Second, powerful groups

have more resources to mobilize and fight against decisions that distribute burdens to them.

Accordingly, we offer the following hypotheses about the effect of political power and social

construction of targets:

H1: Agencies will be more open when their target populations are positively

constructed and politically powerful.

H2: The social construction of target groups conditions the effect of political

power.

The Effect of Policies’ Salience and Complexity

Gormley (1986) argues that public salience and technical complexity shape regulatory

politics and the combinations of different levels of salience and complexity produce different

regulatory issue networks. In Gormley‘s (1986: 598) understanding, salience pertains to the

importance of policy issue to public officials and their constituents – ―a highly salient issue is

the one that affects a large number of people in a significant way‖ (see also Ringquist et al.

2003). In contrast, complexity concerns the intellectual basis for decision making – ―a highly

10

complex issue is one that raises factual questions that cannot be answered by generalists or

laypersons‖(Gormley 1986: 598). It is high when the policy problem requires the

understanding of a specialist and low when the issue can be handled without any special skills

or preparation. According to Gormley, when the issues are highly complex, there will be a

higher demand for expertise, and policymaking would be best handled by professional

bureaucrats. Due to large organizational size, long time horizons, and continuity, bureaucrats

develop expertise in particular policy areas, which allows them to know more about these

policies than any political actor or the public in general. Complex policy areas might

discourage public involvement, since people usually lack the knowledge and preparation

needed to meaningfully participate in the decisions about resource distribution in these areas.

Thus, the public is expected to be more involved when the policy issues are salient and least

involved when the issues under consideration are complex.

Similarly, Thomas (1990) identifies two dimensions to judge the appropriate degree of

public inclusion in administrative processes: quality and acceptability of administrative

decisions. He argues that public involvement is more appropriate when there is need for greater

social acceptance of administrative decisions and less appropriate when there is a need for

quality. Following the expectations developed in public policy and public administration

literatures, we hypothesize that:

H3: Agencies dealing with salient policy issues will be more likely to engage the

public.

H4: Technical areas call for expertise and public managers will be less likely to

rely on advice from the public.

11

MODELING CITIZEN PARTICIPATION IN ADMINISTRATION

Data and Unit of Analysis

The expectations about the effects of characteristics of policy areas and their populations

guided our selection of four state agencies for our study: the Environmental Protection Agency

(EPA), the Department of Transportation (DOT), Child Protective Services (CPS), and the

Department of Corrections (DOC). Specifically, we selected departments to represent: 1) policy

areas with different combinations of salience and complexity; and 2) different types of target

populations, with one in each of the quadrants identifies by Schneider and Ingram (1993).

Funded by Pew Charitable Trusts, the Government Performance Project (GPP)2

provides data about citizen involvement utilized by these four agencies across the 50 states.

The main data collection instrument is an online survey sent to state officials, administrators,

staff, and managers. The information on corrections and child protection has been collected for

2008, while the information on DOTs and environment agencies is for 2004. The practices of

seeking citizen input are collected under the financial management area,3 where one of the

sections inquires whether ―the state provides citizens opportunities for public input about the

budget.‖ The respondents are asked about the strategies utilized by their agencies to generate

input from citizens about spending priorities, budget development and/or assessment. The

respondents can select among eight strategies, most often reported in the participatory

literature: citizen/clients surveys, budget simulation/contingency valuation exercises with

citizens, focus groups, open forums, public hearings, citizen advisory boards/commissions,

2 GPP, which seeks to grade financial performance of the U.S. states, started in 1998. The two most recent data

collections occurred in 2004 and 2008 (Pew Center on the States 2005; Barrett and Greene 2008). In order to

better assess states‘ management quality, the questionnaires not only address overall state government, but also

descend down to agency levels. 3 The management areas include financial management, human resources management, information technology

management and capital management

12

telephone hotlines, and websites. Survey respondents are provided with a matrix in which they

can check citizen input strategies at different stages of budget processes.4

Since the data are organized by department and state, we have a pooled data set with a

department-state as a unit of analysis. Out of all 50 states, forty Departments of Corrections

reported on their citizen participation practices. Each of the other three agencies—

transportation, environment, and child protection—provided 39 responses. This brings us to a

response rate of about 80 percent and a total of 157 department-state observations.

Dependent Variables

We construct two sets of indices of citizen input. The first index is additive and treats each

strategy of citizen input with the same weight. For instance, if the Department of Corrections in

a particular state uses eight mechanisms to gather citizen input during the stages of the budget

process, the index of citizen input for DOC in this state will be 8. In other words, the additive

index score indicates total number of strategies used by each of the four agencies during the

whole cycle of the budget process. Our rationale for having an additive index stems from the

assumption that each method for soliciting public input has its potential strengths and

weaknesses. Scholars agree that there is no perfect method for obtaining public input (Ebdon

and Franklin 2004; Robbins, Simonsen, and Feldman 2008). The utilization of different formats

allows for a greater number of exchanges between administrators and citizens. As Ebdon and

Franklin (2004, 35) comment, ―Governments using more than one method on a regular basis

might be more likely to attain effective participation by offsetting the weaknesses of one

4 The survey question identifies four stages of the budget process, namely, information sharing, budget discussion,

budget decision, and program assessment. This study utilizes citizen involvement strategies in the whole budget

process. Citizen involvement in different stages is not the focus here.

13

method with the advantages of another.‖ Table 1 presents the descriptive statistics of the

additive index.

[Tables 1 About Here]

The second set of indices treats the strategies differently. Participatory literature offers a

detailed examination of the different methods used during the budget process. Modes of

communication with the public vary in terms of their representativeness (Moynihan 2003;

Robbins, Simonsen and Feldman 2008), their informativeness to the administrative decision

makers (Robbins, Simonsen and Feldman 2008), and whether they involve one-way or two-

way communication (Ebdon and Franklin 2004, 2006). The International Association for Public

Participation (IAP2) has developed a spectrum of public participation, which classifies public

participation into five stages in terms of ―increasing level of public impact.‖ The five stages

include inform, consult, involve, collaborate, and empower. We construct our weighted index

following this classification.

The GPP survey question identifies seven strategies of seeking citizen participation,

namely telephone hotlines, citizen survey, focus group, open forum, public hearing, budget

simulation with citizens, and citizen advisory boards or commissions. Based on the

characteristics of each stage of IAP2 spectrum, we place these seven strategies into the three

stages in the middle, namely, consult, involve, and collaborate. Respectively, telephone

hotlines and citizen survey are categorized as processes that seek to consult the public; focus

group, open forum, public hearing, and budget simulations with citizens are considered as

processes aiming to involve the public; and finally citizen advisory boards or commissions are

coded as processes that attempt to collaborate with the public.

14

The processes at the consult stage aim to ―obtain public feedback on analysis,

alternatives and/or decisions‖ (IAP2, 2007). Telephone hotlines and citizen survey serve this

purpose. Yet, the degree of an administrator‘s effort and involvement is different between these

two strategies. Telephone hotlines require less amount of effort on the part of administrators,

because citizens initiate the ‗input‘ process by calling the agency. Citizen surveys require more

effort from the administrators than the telephone hotlines, because the administrators need to

initiate the process by designing and sending out the surveys. Therefore, in terms of specific

weights, telephone hotline is coded as 1 and 2 for citizen surveys.

Focus groups, open forums, public hearings, and budget simulations involve two-way

communication between administrators and citizens and thus allow for a greater amount of

information to be conveyed to decision makers. These four strategies are consistent with the

processes at the involve stage, which seek ―to work directly with the public throughout the

process to ensure that public concerns and aspirations are consistently understood and

considered‖(IAP2, 2007). Prior research shows that citizens have clear preferences for modes

that involve two-way communication (Heikkila and Isett 2007). Focus groups, open forums and

public hearings are coded as 3 and all three carry the same weight. Participation is considered

more beneficial when citizens have the opportunity to discuss issues with professional

administrators and develop in-depth knowledge about the trade-offs in public policies

(Kathlene and Martin 1991; King, Fetley, and Susel 1998; Robbins, Simonsen, and Feldman

2008; Thomas 1995). Thus, the budget simulation exercises are coded as 4, because they not

only employ two-way communication between citizens and administrators, but also allow

citizens to become aware of budget constraints and trade-offs, which, in turn, leads to more

informed decision making on the part of citizens (Carol and Franklin, 2004).

15

Finally, the citizen advisory boards carry the most weight of these seven mechanisms.

Within IAP2 classification, this method for gathering citizen input fits the description of the

collaborate stage. The processes at this stage seek to ―partner with the public in each aspect of

the decision including the development of alternatives and the identification of the preferred

solution‖ (IAP2, 2007). Although the quality of citizen advisory boards can vary greatly, their

members are more likely to develop extensive knowledge on policy issues and the types of

budget constraints and trade-offs governments face (Robbins, Simonsen, and Feldman 2008).

[Table 2 About Here]

As the descriptive statistics in Tables 1 and 2 show, the efforts of public managers in

soliciting public input vary across the states and across the departments. The state with most

extensive citizen involvement is Michigan, where all four departments claim a variety of

strategies used at different stages of the budget process. Some states indicate no use of citizen

input in one or two agencies. For instance, both New Hampshire DOC and EPA reported no

attempts to involve citizens in their budgetary decisions. Among the four agencies, the

descriptive statistics show that the departments of transportation have the greatest amount of

public participation in their budget processes. In contrast, the departments of corrections have

the least amount of public involvement.

Main Explanatory Variables

Characteristics of Policy Targets. As noted previously, Schneider and Ingram (1993,

1997) differentiate between four types of target populations formed by different combinations

of political power and social construction: advantaged (politically powerful and positively

16

constructed), contenders (politically powerful and negatively constructed), dependents

(positively constructed and powerless), and deviants (negatively constructed and powerless).

Since policy areas might have multiple target populations, and their social construction might

be subject to contention, specification of target population of each policy and agency presents

us with a challenge. Our approach was to follow as closely as possible the rational extended by

Schneider and Ingram when coding our variables.

The specification of target groups affected by the policies pursued by the child

protection agencies and the departments of corrections is quite straightforward, since they fit

perfectly Schneider‘s and Ingram typology for the groups of dependents and the groups of

deviants, respectively. Child Protective Services provides services to children and families

including assistance with child support, public housing, foster care, and adoption. It is also

responsible for investigating cases of child abuse and neglect. The policy target group is

children, which fits well with Schneider and Ingram‘s category of dependents, a group that is

positively constructed but politically powerless. Department of Corrections is responsible for

the custody of inmates in state prisons and the supervision of offenders sentenced to probation

or parole. The agency‘s policy target population consists of criminals, which fits well

Schneider and Ingram‘s group of deviants, a negatively constructed and powerless group.

Classifying the target groups of the other two agencies is rather challenging, because

target groups and clientele of these agencies might differ. We start with the state level EPAs.

The agency is charged with the development, implementation, and enforcement of states‘

environmental legislation. In doing so, it sets standards for the allowable level of air and water

pollution, issues environmental permits, and controls compliance. The most obvious target of

environmental regulations is business. Within Schneider and Ingram‘s classification business is

17

categorized as the advantaged group, that is, both politically powerful and positively

constructed. Although environmental regulation imposes burdens on this group, it does it in a

way prescribed by Schneider and Ingram. As they write (1993, 339), ―When burdens, rather

than benefits, are directed at the advantaged groups, … self-regulation that entrusts the group to

learn from its own behavior and voluntarily take actions to achieve policy goals will be

preferred, along with positive inducements. When these are not effective in inducing the

desired behavior, policies may shift toward ―standards and charges,‖ which do not stigmatize

the organization for its activities but simply attempt to discourage certain actions (such as

pollution) by charging for it.‖

Schneider and Ingram (1997) also argue that when a burdensome policy is directed to

some advantaged groups, other advantaged groups are intended as beneficiaries. The authors

provide the example with the Clear Air Act, which has been justified in terms of health

protection. Thus we categorize the target population of the state level EPA policies as being

both politically powerful and positively viewed.5 Finally, we turn to the Department of

Transportation‘s target populations. The state level DOTs are responsible for the state highway

systems and public transportation systems, as well as for air transit. This includes interstate

highway programs, managing federal aid for highway construction, road and bridge

construction and maintenance funds, and mass transit grants. For the major part of its services,

the agency relies on private contractors, and contracting for supplies and services is the

agency‘s top priority. Thus government contractors can be considered a major target population

of state DOTs. Within Schneider and Ingram‘s classification, government contractors fall under

5 Even, if we extend our examination beyond the target population to include the EPA‘s clientele – pro-

environmental groups and organizations – we are still presented with a positively constructed constituency. The

positive image of environmental protection as an area is reinforced by the constantly high support from the public,

measured as the number of respondents to the General Social Survey indicating that the U.S. government spends

―too little‖ for improving and protecting the environment.

18

the group of contenders, which ―have been portrayed as special interests who have too much

power, enjoy too many privileges, and have gotten more than they deserve‖ (Schneider and

Ingram 1997, 117). The benefits that the contending groups receive are largely hidden from the

public and hard to trace (often concealed as procedures or tax breaks). Thus we classify DOT‘s

target population as politically powerful but also associated with negative constructions.

In this way, each of the four departments has been matched to one of the quadrants of

Schneider and Ingram‘s typology. Now we proceed to the operationalization of concepts of

political power and social construction. Although not perfect, the number of organized interests

in each state per policy area can serve as a good proxy for their ability to mobilize and affect

policy outcomes6 and have been used in prior work on organized interests (e.g. Gray and

Lowery 1996, Gray et al. 2004). Thus, we operationalize political power as the number of

lobbyist organizations registered in each state by industry type (POWER). We include all

industry areas corresponding to the four agencies in our study.7 As described above, we expect

that the effect of political power to be conditional upon the way a target group is perceived by

society. That is, we anticipate that agencies will be more likely to solicit input from positively

constructed constituents groups than from those that are negatively viewed. To operationalize

this expectation, we employ two variables: POWERPOS takes on the value of the power

measure (the number of lobbying groups registered per state per policy area) for target groups

that are positively constructed, and zero otherwise, while POWERNEG takes on the value of

the power measure for populations that are associated with negative constructs, and zero

otherwise.

6 Admittedly, measuring the number of lobbying organizations captures only part of power, since we are not able

to gauge the intensity of their lobbying. 7 The figures are retrieved from the website http://www.lobbyists.info/

19

Characteristics of Policy Area. The salience of the policy area is also expected to affect

the degree of public involvement. We operationalize salience by the number of respondents

considering the particular issue ―the most important problem facing the country‖ weighted by

the total number of responses. The question was asked by the CBS/New York Times polls. We

use the response to this question in the poll of January 2006 as a measure of salience for this

study (SALIENT). Complexity is operationalized as a dichotomous variable (COMPLEX),

which takes a value of 1 if the agency deals with policy issues that require expertise to be

properly tackled (environmental protection and transportation) , and zero otherwise (child

protection and corrections).

Control Variables

Agency Resourcefulness. As noted above, seeking citizen input when making

administrative decisions can be costly. Prior research (Cohen 1995, Wang 2001) points to the

need for sufficient funding to ensure personnel and infrastructure needs associated with

participation. Thus, agencies with greater resources might have greater propensity to involve

citizens in their administrative decisions than agencies with scarce resources. To control for the

effect of agency resourcefulness, this study uses the share of agency‘s budget of the total state

budget as an indicator of relative resourcefulness of each agency (BUDSHARE). The annual

budget figures of each agency were obtained from the National Association of State Budget

Officers (NASBO)‘s annual expenditure reports of state governments. We took from the report

the budget figures for year 2006 for both the Departments of Corrections and Departments of

Transportation across the country. The report, however, lacks budget information on the state

branches of Child Protection Services and Environment Protection Agency. The figures for

20

these two agencies were taken from alternatives sources. Specifically, states‘ spending on child

protection were obtained from the ―Federal, State, and Local Spending to Address Child Abuse

and Neglect in SFY 2006‖ (DeVooght et al. 2008). State environmental agencies‘ budget

figures for the fiscal year 2006 were listed in a report on ―Impacts of Reductions in FY 2010 on

State Environmental Agency Budgets‖ (Victoria et al. 2010). The combination of the three

reports provides complete information on relative agency resourcefulness.

Political Context. Political environment can encourage the use of citizen input by

shaping expectations for public managers. First, the signals they receive regarding the role of

citizens in government might differ depending on the political preferences of elected officials.

Agencies operating in more liberal environments are expected to be more open to the public.

Second, the level of participation depends on the intensity of political conflict in the state. Prior

research on participation (e.g., Ebdon 2000, Wang 2001) finds that governments operating in a

politically divisive environment are more likely to invite greater participation from the public

in order to lend more legitimacy to their decisions and reduce the amount of potentially

problematic decisions.

Three different variables are utilized to control for the effect of political context on

public managers‘ decisions regarding participation. As argued above, divided government

increases the sense of uncertainty of institutions. To alleviate uncertainty, agencies might try to

obtain a greater support from their constituency and thus invite more participation. The Book of

the States by the Council of State Governments provides data on governors‘ party affiliation

and partisan composition of the state legislature, which allow us to construct the political

control measures. We use three dichotomous variables to model the expectations about the

effect of political context: REP, DEM and DGOV. The variable REP assumes a value of 1 if

21

the Republican Party holds the majority of seats in both senate and house and the governor is

also a Republican. DEM indicates that both houses are under the control of the Democratic

Party and the governor is a Democrat. DGOV stands for divided government: the variable is

coded as 1 if the governor‘s party does not control at least one chamber of state legislature and

the governor is a Democrat.

Political Culture. Participation patterns might be affected by the broader political

culture in the particular state (Ebdon 2000, Elazar 1972, Lieske 1993, Lowery and Sigelman

1982). Elazar‘s (1972) typology differentiates among three types of political subcultures:

moralistic culture (found predominantly in the Northern states), individualistic culture

(associated with middle parts of the country), and traditionalistic culture (reflecting the

attitudes and values of Southern states). Participation is greatly encouraged within the political

traditions of moralistic states. Individualistic states stress less participation, since they tend to

regard government more as business. Traditionalistic states employ paternalistic approach,

within which only the elites are expected to be active. Previous research tested the effect of

political culture in the context of city governments (Ebdon 2000, Ebdon and Franklin 2006)

and found that political cultures do affect the level of participation, with moralistic states

having the highest citizen involvement, individualistic states having the lowest, and

traditionalistic states falling in the middle.

To control for the effect of political culture, we use three dichotomous variables

following Elazar‘s typology, where MORALPOLCULT is coded as 1for states with moralistic

culture and zero otherwise; INDIVPOLCULT becomes 1for the states with individualistic

culture and zero otherwise, and TRADPOLCULT assumes a value of 1 for states with

22

traditionalistic political culture, and zero otherwise The descriptive statistics for all independent

variables are given in Table 3.

[Table 3 About Here]

Estimation Routine

Our expectations regarding the determinants of citizen input utilization at public agencies are

modeled using two different techniques – one for the model with the additive index and another

for the weighted index. We fit an OLS regression model to estimate the equation using the

weighted index of citizen input as the dependent variable. The weighting mechanism makes the

dependent variable an interval level variable. When the additive citizen input is used as the

dependent variable, we estimated a negative binomial regression model. Recall that the additive

index is just the count of citizen input strategies used by each state agency. A negative binomial

model is preferred when the assumptions of the Poisson distribution are violated and the mean

and the variance are not equal. Since the density of the mechanisms used by public agencies to

solicit citizen input does not meet the Poisson assumptions (the mean of the dependent variable

is 8.55 and the variance is 46.92), we estimate negative binomial. Finally, since it is highly

unlikely that the observations within one state are independent, thus violating the independence

assumptions, we employ robust standard errors that allow for the observations to be clustered

within each state.

FINDINGS AND DISCUSSION

[Table 4 About Here]

We start with the OLS regression models that use the weighted index of citizen input as the

dependent variable. Table 4 presents the estimation results. Model 1 is our basic model, while

23

Model 3 includes also policy area variables—salience and complexity. Models 2 and 4 test the

proposition that the political power of target groups is conditioned upon the way they are

socially constructed. The F-tests for all four models show statistical significance, which

provides evidence of a good fit, yet the R-square is not particularly high (around 11%).

The results indicate that the concept of target population can help us explain the patterns

of participation observed at the state level departments. The coefficients for our main variables

of interest, the political power variable (POWER) and the social construction variable

(POSTIVECON), show positive association with the amount of participation at the state level

agencies in both the base model (M1) and the full model (M3). All else equal, one more

lobbyist organization registered per state increases citizen participation index by around 0.11 at

the five percent significance level. On average, agencies with positively constructed target

populations are more likely to include citizens in their budgetary decisions, as indicated by the

positive and statistically significant coefficient of the social construction variable. After

controlling for the policy area characteristics (SALIENT and COMPLEX), the impact of the

social construction variable on the weighted index of citizen input increases from 12 to 16

(Model 3 and 4), and the effect is statistically significant at better than one percent level.

The data support the theoretical expectation about the existence of conditionality

between political power of target groups and their social construction. The results from Models

2 and 4 indicate that the effect of power varies depending on the social image of the target

group. The effect of power for positively constructed constituencies is systematically greater

than the effect of power for negatively perceived constituency.

Agency resourcefulness also affects its willingness to pursue greater public

participation. The variable BUDSHARE, our measure of agency‘s relative resourcefulness, has

24

a positive and statistically significant impact on participation, as seen in Model 1 and Model 2.

The results show that the expected weighted index of citizen input increases by about 2, if the

budget variable increases by 1 percentage point, all else equal. However, the variable loses its

statistical significance after policy area characteristics are accounted for.

Turning to the political context variables, only state political culture seems to affect the

pattern of citizen involvement at the agency level. The positive and statistically significant

coefficient of MORALPOLCULT (at the 10% level in Models 1 and 2 and at the 5% level in

Models 3 and 4) indicates that moralistic states are in fact more likely to foster greater

participation in their departments. Contrary to our expectations, divided government does not

contribute to greater openness to the public. The data further show that participation is more

likely when government institutions are controlled by Democrats and less likely when they are

dominated by Republicans, although the regression coefficients of both variables fail to achieve

significance at conventional levels.

[Tables 5 and 6 About Here]

Tables 5 and 6 present the results of the negative binomial models using the additive

index of citizen input as the dependent variable. The likelihood ratio test of the dispersion

parameter confirms the presence of overdispersion in the data, and thus our decision to

estimate a negative binomial model. The parameter is significantly different from zero,

suggesting that the Poisson technique is not an appropriate fit.

In addition, the coefficients of the negative binomial model show the logs of expected

counts, which makes interpretation difficult. Instead, we use incidence rate ratio (IRR)

approach to interpret the results. Our dependent variable is the count of the strategies used by

each agency-state to seek citizen input, which is essentially a rate. Therefore, the IRR approach

25

is appropriate.

In the base model and the full models (M5 and M7), the number of organized

interests—our power measure—has a positive impact on participation, at a significance level of

5%. All else being equal, an additional lobbying organization registered in a state increases the

expected additive index of citizen input by a factor of 1. Agencies with positively viewed

constituents are expected to utilize a greater number of mechanisms to solicit public input

compared to those with negatively constructed target populations. After controlling for the

policy area characteristics (SALIENT and COMPLEX) in Models 7 and 8, the expected

difference between agencies with positively viewed constituency versus agencies with

negatively viewed constituency increases from 1.66 to 1.93.

Further, Models 6 and 8 confirm the conditioning effect of social construction on

political power that has been registered in previous series of models. POWER has significant

positive impact on participation among agencies with positively viewed target groups but not

statistically significant impact among agencies with negatively constructed populations.

Turning to other variables, BUDSHARE, our measure of relative resources of a state

agency, has significant positive impact in M5 and M6. All other variables held constant, a

percentage point increase in budget share increases the additive index of citizen participation

by a factor of 1.09. Policy area variables (SALIENT and COMPLEX) do not have statistically

significant impact on the amount of participation measured as an additive index, which is

consistent with the results derived from the models with the weighted index of citizen input as

the dependent variable. Among the political factors, again, only state political culture shows

statistically significant impact on participation, while all three political variables fail to achieve

statistical significance. The variables INDIVPOLCULT and MORALPOLCULT exhibit the

26

expected positive signs indicating that agencies from individualistic and moralistic states tend

to seek greater citizen involvement in their administrative processes compared to agencies from

traditionalistic states (traditionalistic political culture is used as the base category). This result

is consistent with theoretical expectations. Specifically, our results show that agencies from

moralistic states are significantly more likely to utilize a greater number of participatory

mechanisms than are agencies from traditionalistic states.

In summary, regardless of whether the citizen input is measured as a weighted or

additive index, the OLS and negative binomial regression models demonstrate consistent

results. These results confirm our hypothesis that agencies with more powerful and positively

viewed target populations seek more citizen input than those whose target populations are

associated with negative constructs. Agencies with greater resources, measured as the share of

their budget relative to the total state budget, tend to solicit more participation. This result

substantiates the findings of prior research on participation at the city level, indicating that the

cost of participation is a major consideration for administrators. Departments in states with

moralistic political culture are, on average, more open toward public input than departments in

states with individualistic or traditionalistic political culture. Whether the government is

divided or unified does not impact the efforts of public agencies to involve citizens in the

process of resource allocation.

CONCLUSION

Citizen participation has attracted much attention during the last two decades, yet some

important considerations pointed out by the public policy scholars have been overlooked.

Additionally, most of the existing research on the patterns of citizen involvement has been

27

largely focused on the city government and the services provided at the local level. Research on

participation at the state level has been extremely limited (for an exception, see Yang and

Pandey 2007). This study complements and expands on the extant literature by developing

theoretically grounded hypotheses that consider a broader array of factors that may influence

the likelihood of seeking public input, including the characteristics of the different types of

policies pursued by state agencies, target populations affected by these policies, relative

resourcefulness of the agencies, and the political context in which they operate. By using data

on the participatory patterns within four state level departments, we were able to develop a

more nuanced picture of the drivers behind public managers‘ decision about the forms and the

extent of citizen involvement in administrative decision-making.

The results of the study demonstrate that the concept of social construction of target

populations, developed by Schneider and Ingram (1993), is an important predictor of

participation at state agencies. Our data show that the traditional concept of political power of

organized interests continues to matter: the greater the number of registered lobbying groups

per state, the higher the propensity for citizen involvement in the decision-making at state

agencies. Yet, the effect of groups‘ political power is conditioned upon the way they are

socially perceived: agencies are more likely to invest in participation when the affected groups

are depicted by the general public as deserving rather than when affected populations are

negatively viewed as undeserving.

Since the decision regarding the forms and the extent of participation resides solely with

the agency, we argued here that participation would be more likely when it has the ability to

enhance legitimacy. Negatively constructed or powerless target groups are not suitable for this

role, thus agencies will be more open when their target populations are positively constructed

28

and powerful. Our results confirmed this expectation. This means that although important, the

normative considerations about desirability of citizen inclusion in administration might be

refracted in practice through the instrumental considerations related to the social positing of the

agency and its attempt to lend greater legitimacy to its actions.

29

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Table 1 Description of Additive Citizen Input Index for Four Agencies

State Agency Obs Mean Median Min Max Std

Correction 40 5.83 4 0 28 6.00

Child Protection 39 9.46 7 0 24 6.68

Transportation 39 10.54 8 0 25 7.09

Environment 39 8.46 6 0 25 6.92

Overall 157 8.55 7 0 28 6.85

Table 2 Description of Weighted Citizen Input Index for Four Agencies

State Agency Obs Mean Median Min Max Std

Correction 40 16 10.5 0 70 16.57

Child Protection 39 27.31 21 0 68 18

Transportation 39 31.64 24 0 81 21.21

Environment 39 26.41 18 0 80 21.41

Overall 157 25.28 19 0 81 20.06

34

Table 3 Descriptive Statistics

Variables Mean Std. Min Max

POWER Number of lobbying firms per state

per industry 268.50 188.33 42 529

POSITIVECON Indicator coded as 1 if target group

is positively perceived 0.50 0.50 0 1

BUDSHARE % of agency budget of the total

state budget 3.64 3.59 0.16 15.98

SALIENT % of respondents considering the

issues as most important 0.00 0.01 0 0.013

COMPLEX Indicator coded as 1 for agencies

with complex tasks 0.50 0.50 0 1

POWERPOS

Takes on the value of the power

measure for positively constructed

target groups,

2.17 11.77 0 160

POWERNEG

Takes on the value of the power

measure for negatively constructed

target groups

1.74 7.92 0 101

MORALPOLCULT Moralistic type of state political

culture 0.34 0.47 0 1

INDIVPOLCULT Individualistic type of state political

culture 0.34 0.47 0 1

TRADPOLCULT Traditionalistic type of state

political culture 0.32 0.47 0 1

DGOV

Indicator coded as 1 if the

government is divided and

Governor is from Democratic Party

0.43 0.50 0 1

DEM

Indicator coded 1 if the governor is

Democrat and both houses are

controlled by the Democratic party

0.14 0.35 0 1

REP

Indicator coded as 1 if the governor

is Republican and both houses are

controlled by Republican party

0.24 0.43 0 1

35

* p<0.10,

** p<0.05,

*** p<0.01

Table 4 OLS Regression Results For Weighted Citizen Input

BASE(M1) INTERACTION

BASE (M2) FULL (M3)

INTERACTION

FULL (M4)

POWER 0.11** 0.12**

(0.05) (0.05)

POSITIVECON 11.87*** 11.83*** 16.06*** 16.05***

(3.59) (3.61) (4.70) (4.73)

POWERPOS 0.12** 0.12***

(0.05) (0.04)

POWERNEG 0.09 0.12

(0.09) (0.09)

BUDSHARE 1.98*** 2.00*** 0.30 0.30

(0.61) (0.64) (1.50) (1.55)

SALIENT -1468.36 -1467.77

(1118.70) (1127.14)

COMPLEX 13.56 13.54

(10.15) (10.30)

INDIVPOLCULT 3.09 3.05 4.11 3.09

(3.66) (3.71) (3.75) (3.66)

MORALPOLCULT 8.44* 8.39* 9.35** 9.34**

(4.37) (4.40) (4.24) (4.29)

DGOV -1.99 -1.96 -1.35 -1.35

(3.64) (3.67) (3.43) (3.45)

DEM 5.21 5.17 4.58 4.58

(4.85) (4.89) (4.82) (4.86)

REP -3.18 -3.18 -1.60 -1.60

(5.18) (5.20) (5.16) (5.19)

Intercept 8.86** 8.86** 10.62** 10.62**

(4.12) (4.13) (4.82) (4.84)

N 156 156 156 156 F 3.738 3.399 4.782 4.315

Prob>F 0.0021 0.003 0.0001 0.002 R

2 0.11 0.11 0.13 0.13

36

* p<0.10,

** p<0.05,

*** p<0.01

Table 5 Negative Binomial Results for Additive Citizen Input

(Incident Rate Ratio)

BASE(M5) INTERACTION

BASE (M6) FULL (M7)

INTERACTION

FULL (M8)

POWER 1.00* 1.00**

(0.00) (0.00)

POSITIVECON 1.66*** 1.66*** 1.92*** 1.92***

(0.29) (0.29) (0.43) (0.43)

POWERPOS 1.09*** 1.09*** 1.05 1.05

(0.03) (0.03) (0.06) (0.06)

POWERNEG 1.00** 1.00**

(0.00) (0.00)

BUDSHARE 1.00 1.00

(0.00) (0.00)

SALIENT 0.00 0.00

(0.00) (0.00)

COMPLEXITY 1.32 1.32

(0.53) (0.53)

INDIVPOLCULT 1.12 1.12 1.14 1.14

(0.17) (0.17) (0.17) (0.17)

MORALPOLCULT 1.33 1.33 1.35* 1.35*

(0.23) (0.23) (0.23) (0.23)

DGOV 0.97 0.97 0.99 0.99

(0.15) (0.15) (0.14) (0.14)

DEM 1.26 1.26 1.23 1.23

(0.22) (0.22) (0.22) (0.22)

REP 0.96 0.96 0.99 0.99

(0.22) (0.22) (0.22) (0.22)

N 156 156 156 156 Wald 22.14 22.26 28.93 29.12

Prob>Chi2 0.00466 0.00808 0.00128 0.00218

0.553 0.553 0.548 0.548

37

Note: Models provide coefficients from negative binomial regression estimation; robust clustered standard

errors in parentheses. * p<0.10,

** p<0.05,

*** p<0.01

Table 6 Negative Binomial Results for Additive Citizen Input

BASE(M5) INTERACTION

BASE (M6) FULL (M7)

INTERACTION

FULL (M8)

POWER 0.004* 0.004**

(0.002) (0.002)

POSITIVECON 0.508*** 0.507*** 0.653*** 0.653***

(0.173) (0.174) (0.224) (0.225)

POWERPOS 0.088*** 0.089*** 0.051 0.051

(0.024) (0.025) (0.055) (0.057)

POWERNEG 0.004** 0.004**

(0.002) (0.002)

BUDSHARE 0.004 0.004

(0.003) (0.003)

SALIENT -39.722 -39.710

(43.953) (43.992)

COMPLEXITY 0.280 0.280

(0.398) (0.401)

INDIVPOLCULT 0.111 0.110 0.131 0.130

(0.150) (0.152) (0.147) (0.149)

MORALPOLCULT 0.286 0.286 0.303* 0.303*

(0.175) (0.175) (0.172) (0.172)

DGOV -0.035 -0.034 -0.011 -0.010

(0.151) (0.151) (0.146) (0.146)

DEM 0.228 0.228 0.208 0.208

(0.172) (0.173) (0.176) (0.176)

REP -0.045 -0.045 -0.010 -0.010

(0.230) (0.230) (0.226) (0.226)

Intercept 1.390*** 1.390*** 1.438*** 1.438***

(0.196) (0.196) (0.212) (0.212) N 156 156 156 156 Wald 22.14 22.26 28.93 29.12

Prob>Chi2 0.00466 0.00808 0.00128 0.00218

0.553 0.553 0.548 0.548