17-20 October, 2019 Montreal I Quebec I Canada

http://bit.ly/mcgillwpc2019

The 3rd International Congress on

Whole Person Care

Exploring Compassion, Addiction, and

Culture Change

Welcome………………………………….3

Executive Committee…………………..4 Conference at a Glance………………..5 Montreal…………………………………..7

Venue…………………………………….8 Map……………………………………….9 Key Speakers…………………………...10 Day 1……………………………………..11 Day 2……………………………………..12 Day 3……………………………………..16 Restaurant Suggestions………………..22 Day 4……………………………………..23

This program meets the accredita on criteria as defined by the Maintenance of Cer fica on program of the Royal College of Physicians and Surgeons of Canada and has been accredited by the Office of Con nuing Professional Development, Faculty of Medicine, McGill University for up to 17 Sec on 1 credits/hours.

Through an agreement between the Royal College of Physicians and Surgeons of Canada and the American Medical Associa on, physicians may convert Royal College MOC credits to AMA PRA Category 1 Credits™. Informa on on the process to convert Royal College MOC credit to AMA credit can be found at www.ama‐assn.org/go/interna onalcme.

This Group Learning program meets the cer fica on criteria of the College of Family Physicians of Canada and has been cer fied by the Office of Con nuing Professional Development, Faculty of Medicine, McGill University for up to 17 Mainpro+ credits/hours.

Members of the American Academy of Family Physicians are eligible to receive up to 17 prescribed credit hours for a endance at this mee ng/event due to a reciprocal agreement with the College of Family Physicians of Canada.

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We are excited to announce that our third International Congress will be held from 17 to 20 October, 2019, in Montreal, Quebec, Canada. Healing interactions between healthcare workers and patients are key to the transformation that we seek to promote and we will attempt to model healing relationships in all our interactions with you from the time you pick up your badge to your departure at the completion of the Congress. After two very successful Congresses on Whole Person Care we have planned this 3rd Congress to continue what worked so well in the first two Congresses and to add features that will maximize the overall effect. These features include: more interactive workshops, all of which will be 90 min. long; lunch on Friday and Saturday to maximise opportunities for networking; a light supper on October 18 to allow participants to remain at the venue for the play reading and panel discussion; the play reading by professional actors; a group of very exciting and provocative plenary speakers, allotted times for review and discussion of posters; and a more secluded quiet room for reflection and relaxation.

We look forward to welcoming you to four days of interactive workshops, plenary lectures with exciting and provocative speakers, best-practice sharing and unparalleled international professional networking opportuni-ties. On behalf of the Executive Committee, we would like to warmly invite you to participate in the 3rd International Congress on Whole Person Care, and we look forward to welcoming you to Montreal.

Dr. Tom Hutchinson Professor, Department of Medicine Director, Programs in Whole Person Care McGill University

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Welcome

Wel-come

to the 3rd International Con-

gress on Whole Person Care! We are excited to announce that our third Inter-national Congress will be held from 17 to 20 October, 2019, in Montreal, Quebec, Canada. Healing interactions between healthcare workers and patients are key to the transformation that we seek to promote and we will attempt to mod-el healing relationships in all our interactions with you from the time you pick up your badge to your departure at the completion of the Con-gress. After two very successful Congresses on Whole Person Care we have planned this 3rd Con-gress to continue what worked so well in the first two Congresses and to add features that will maximize the overall effect. These features include: more interactive workshops, all of which will be 90 min. long; a light supper on October 18 to allow participants t remain at the venue for the play reading and panel discussion; the play

Dr. Tom Hutchinson Congress Chair Professor, Department of Medicine Director, Programs in Whole Person Care McGill University

Dr. Stephen Liben Professor, Department of Pediatrics Faculty Member, Programs in Whole Person Care McGill University

Dr. Mark Smilovitch Associate Professor, Department of Medicine Faculty Member, Programs in Whole Person Care McGill University

Dr. Patricia Dobkin Associate Professor, Department of Medicine Faculty Member, Programs in Whole Person Care McGill University

Dr. Steven Jordan Associate Professor, Faculty of Education Faculty Member, Programs in Whole Person Care McGill University

Dr. Joanna Caron Assistant Professor, Department of Family Medicine Faculty Member, Programs in Whole Person Care McGill University

Dr. Krista Lawlor Assistant Professor, Palliative Care Faculty Member, Programs in Whole Person Care McGill University

Dr. Simon Rousseau Associate Professor, Department of Medicine, Division of Experimental Medicine Faculty Member, Programs in Whole Person Care McGill University

Angelica Todireanu Congress Manager Programs in Whole Person Care McGill University

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Executive Committee

Conference at a Glance

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Time Session Room Speaker

7:45 am Focus on Self-Care Compassion & Self-Compassion Writing & Self-Care

Salle du Parc Salle des Pins

Michael Kearney & Radhule Weininger Liam Durcam

8:45 am Pause and Reflection: Words of Welcome Ballroom A David Eidelman

9:00 am Plenary Lecture: The Hungry Ghost: A Biospsychosocial Perspective on Addiction, from Heroin to Workaholism

Ballroom A Gabor Maté

10:00 am Health Break

10:30 am Interactive Plenary Workshop: The Hungry Ghost

Ballroom A Gabor Maté

12:00 pm Lunch / Poster Session Ballroom B

1:30 pm 90-min. Workshop : The Recovery Transition Program

Ballroom A Kathryn Gill

90-min. Workshop: Beyond Psychiatric Symptoms

Salle du Parc Tewfik Said

Proffered Papers: Married just in time: Deathbed weddings, meaning and magic Mindfulness-Based Stress Reduction for Patients with Rheumatoid Arthritis Non Linear Approaches & Interventions Using Nonsensical Tools and Humor Drama Shame in medical education: a mindful approach The Evelina Resolution Project: The story of a UK children's hospital's programme

The Gift of Pain with Transformative Possibilities

Salle des Pins Ros Taylor Isabelle Gaboury Alex Sternick Beth Whelan Esse Menson & Sarah Barclay Richard Hovey

3:00 pm Health Break

3:30-5:00 pm

Plenary Workshop: Compassion in Healthcare

Ballroom A Michael Kearney & Radhule Weininger

5:00-7:00 pm

Light Supper provided by the Congress

7:00 -9:00 pm

Bill W. and Dr. Bob - Play Reading Panel Discussion

Ballroom A Kathryn Gill Gerald Wiviott Member of the 12-Step Program

Ballroom A

Friday, 18 October

Thursday, 17 October Time Session Room Speaker

5:30 pm Words of Welcome

Ballroom A Tom Hutchinson

5:35 pm Public Lecture: In Shock

Ballroom A Rana Awdish

7:00 pm Welcome Reception Book Launching: MD Aware: A Mindful Medical Practice Course Guide

Ballroom A

Conference at a Glance Conference at a Glance

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Saturday, 19 October Time Session Room Speaker

7:45 am Focus on Self-Care Compassion & Self-Compassion Writing & Self-Care

Salle du Parc Salle des Pins

Michael Kearney & Radhule Weininger Liam Durcam

8:45 am Pause and Reflection

9:00 am Plenary Lecture: Culture Change Ballroom A Frances Westley

10:00 am Health Break

10:30 am 90 min. Workshop: Can doctors still have a voice in healthcare? Ballroom A Howard Stuart

90 min. Workshop: “I wish I’d laid my hand on her shoulder.” Salle du Parc Edvin Schei

Proffered Papers: Reconceptualizing patient engagement within research contexts A call for compassion and culture change for addicted doctors A patient's journey in curating her medical team for whole person care Dreamwork principles and approaches for palliative care How can we design a curriculum for a resilient medical student? Shifting organizational cultures: developing leaders

Salle des Pins Richard Hovey Patricia L. Dobkin Swapna Kakani Craig Webb Shizuma Tsuchiya Elizabeth A. Rider

12:00 pm Lunch / Formal Review of Posters Ballroom B

1:30 pm 90 min. Workshop: Teaching through storytelling Ballroom A Cory Ingram

90 min. Workshop: A taster of an award-winning conflict resolution training pro-gram for pediatric health professionals

Salle du Parc Esse Menson & Sarah Barclay

Proffered Papers: Graphic medicine as physician tool to understand their patient’s experience of a medical condition Team well-being and resilience practices in hospice and palliative care Beyond resilience and burnout Mindfulness-based self-care education for healthcare professional students in Japan Music, brain and health Rare Disease Interest Group (rareDIG) at McGill University

Salle des Pins Tom Janisse Glen Komatsu Elizabeth A. Rider Yusuke Takamiya Ante L. Padjen Andrei Aldea

3:00 pm Health Break

3:30 pm Panel Discussion on Culture Change Ballroom A Abraham Fuks Howard Stuart Elizabeth A. Rider Caroline Wong

5:00 pm Evening to explore Montreal and its restaurants

Ballroom A

Sunday, 20 October Time Session Room Speaker

8:00 am Focus on Self-Care Compassion & Self-Compassion Writing & Self-Care

Salle du Parc Salle des Pins

Michael Kearney & Radhule Weininger Liam Durcam

9:00 am 90-min. Workshop: Defining the experience: How do you know you are practicing Whole Person Care?

Ballroom A Maria Carolina Festa

90-min. Workshop: Reading patients: our story of narrative medicine Salle du Parc Catherine Courteau & Laurence Laneuville

90-min. Workshop: Queering whole person care Salle des Pins Jane Shulman & Caroline Marchionni

10:30 am Brief Pause

10:45 am Closing Plenary Session Ballroom A Whole Person Care Team

Conference at a Glance

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A striking union of European charm and North American attitude, Montréal, the host city, seduces visitors with a harmonious pairing of the historic and the new, from exquisite architecture to fine dining. Once home to the First Nations people, this island gem on the magnificent St. Lawrence River in time saw travellers from far and wide land on its shores before becoming a bus-tling port city. The French colonists were the first to arrive, followed by the English, the Scottish and the Irish. Later, myriad peoples from around the world settled the lush swaths stretching up to Mount Royal. Today, 120 distinct ethnic communities are represented in its population of more than 3.6 million, making Montréal a veritable mosaic of cultures and traditions. The world’s second largest francophone city after Paris, it merits the moniker ‘international’ city, a cosmopolitan centre with proud roots in the past that enthusiastically embraces the future.

Montreal

Top sights of Montreal: Notre-Dame Basilica Old Montreal Mount Royal St. Joseph’s Oratory of

Mount Royal Sainte Catherine Street The Underground City The Biodôme, Botanical Garden, Insectarium, and Rio Tinto Alcan Planetarium Pointe-à-Callière Museum

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The conference will be held in the McGill New Residence Hall, 3625 Avenue du Parc, conveniently located in the heart of downtown Montreal and close to the vibrant Quartier de Spectacles (Entertainment District), restaurants, boutiques and many other attractions. Located within a 15-minute walk of McGill University in Montreal's Quartier Milton-Parc area and an 8-minute walk to the Metro's Place-des-Arts station, McGill New Residence Hall has also an on-site cafeteria. The hotel provides wheelchair acces-sibility. Parking is available underground at $25 per day. Since the parking lot has several exits, please follow the signs to McGill New Residence Hall in order to get to the right location. Mont Royal Park is about a 10-minute walk west of the hotel, while Old Montreal is an 8-minute drive east. Pierre Elliott Trudeau International Airport (YUL) is a 25-minute drive southwestward. (All distances and travel time estimates: Google Maps)

Venue

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Map

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Rana Awdish Rana Awdish, MD, FCCP is the author of In Shock, a criti-cally-acclaimed, best-selling memoir based on her own critical illness. A critical care physician and faculty mem-ber of Wayne State University School of Medicine in Detroit, Michigan, she completed her medical degree at Wayne State in 2002 where she was inducted into the Al-pha Omega Alpha national medical honor society, her res-idency at Mount Sinai Beth Israel in New York, and her fellowship training at Henry Ford Hospital where she serves as the current Director of the Pulmonary Hyperten-sion Program. She was also recently named Medical Director of Care Experience for the entire Health System. Dr. Awdish’s mandate is to improve the patient experience across the system and speak on patient advocacy at health care venues nationally. Gabor Maté Gabor Maté is a retired physician who, after 20 years of family practice and palliative care experience, worked for over a decade in Vancouver’s Downtown East Side with patients challenged by drug addiction and mental illness. The bestselling author of four books published in twenty-five languages, Gabor is an internationally renowned speaker highly sought after for his expertise on addiction, trauma, childhood development, and the relationship of stress and illness. His book on addiction received the Hu-bert Evans Prize for literary non-fiction. For his ground-breaking medical work and writing he has been awarded the Order of Canada, his country’s highest civilian distinc-tion, and the Civic Merit Award from his hometown, Vancouver. Michael Kearney Michael Kearney is a palliative care physician. He trained at St Christopher’s Hospice in London with Dame Cicely Saunders, pioneer of the modern hospice movement. He later returned to his native Ireland as medical director at Our Lady’s Hospice in Dublin. In the early 2000’s he moved to North America, and now lives and works in San-ta Barbara, California. Throughout his career, Michael has been interested in whole person care and approaches that combine medical treatment with the innate healing poten-tial of body, soul, and spirit. He draws on depth psycholo-gy, mythology, Buddhist philosophy, indigenous wisdom and Earth-based spirituality.

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Key Speakers

Radhule Weininger Radhule Weininger, MD, Ph.D. is the founder and guiding teacher of the One Dharma Sangha, as well as the resident teacher of mindfulness practice at La Casa de Maria Retreat Center in Santa Barbara, Cali-fornia. Her book Heartwork: The Path of Self-compassion was published in July 2017 by Shambala Publications. Radhule is teaching a variety of seminars, from half-day to weekend–to weeklong retreats, in which she makes Buddhist Mindfulness and Compassion prac-tices relevant to 21st-century modern life concerns. Frances Westley Dr. Westley is a renowned scholar and consultant in the areas of social innovation, strategies for sustaina-ble development, strategic change, visionary leader-ship and inter-organizational collaboration. Her most recent book, Getting to Maybe (Random House, 2006) focuses on the dynamics of social innovation, and institutional entrepreneurship in complex adap-tive systems. Experiments in Consilience (Island Press, 2004) focuses on the dynamics of inter-organizational and interdisciplinary collaboration in the management of ecological and conservation prob-lems.

Day 1

Thursday, October 17, 2019

5:30-5:35 pm, Ballroom A Words of Welcome Dr. Tom Hutchinson 5:30-7:00 pm, Ballroom A In Shock Dr. Rana Awdish A discussion of In Shock, a memoir written by Dr. Awdish which centers on the importance of compassion in Medicine and the power of connection. Dr. Awdish will discuss issues that create barriers to ideal care, including issues within medical training. Curriculum that has been developed at Henry Ford Hospital (CLEAR: Connect, Listen, Empathize, Align, Respect) to address this will be featured as well. 7:00-8:00 pm, Ballroom A Welcome Reception Book Launching: MD Aware: A Mindful Medical Practice Course Guide

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Friday, October 18, 2019 Morning

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Day 2 7:45-8:35 am, Salle du Parc Compassion and Self-Compassion Dr. Michael Kearney & Dr. Radhule Weininger 7:45-8:35 am, Salle des Pins Writing & Self-Care Dr. Liam Durcam 8:45-9:00 am, Ballroom A Words of Welcome Dr. David Eidelman Dean of Medicine and Vice-Principal (Health Affairs), McGill University 9:00-10:00 am, Ballroom A The Hungry Ghost: A Biospsychosocial Perspective on Addiction, from Heroin to Workaholism Dr. Gabor Maté For twelve years Dr. Maté was the staff physician at a clinic for drug-addicted people in Vancouver’s Downtown Eastside, where he worked with patients challenged by hard-core drug addiction, mental illness and HIV, including at Vancouver Supervised Injection Site. In his most recent bestselling book In The Realm of Hungry Ghosts, he shows that their addictions do not represent a discrete set of medical disorders; rather, they merely reflect the extreme end of a continuum of addiction, mostly hidden, that runs throughout our society. In The Realm Of Hungry Ghosts draws on cutting-edge science to illuminate where and how addictions originate and what they have in common. 10:00-10:30 am Health Break 10:30 am-12:00 pm, Ballroom A The Hungry Ghost: Interactive Workshop Dr. Gabor Maté 12:00-1:30 pm, Ballroom B Lunch/Poster session

Day 2

Friday, October 18, 2019 Afternoon 90-min. workshops

1:30-3:00 pm, Ballroom A The Recovery Transition Program: An innovative recovery-oriented, peer-based mentoring program in addiction services Dr. Kathryn Gill The Recovery Transition Program (RTP): Rationale, design, and deli-very of an innovative recovery-oriented, peer-based mentoring pro-gram into addiction and mental health services The RTP is an award-winning complementary approach to standard care implemented by patients and staff in the Mental Health Mission at the McGill University Health Centre (MUHC). The RTP was designed to reduce relapses, improve recovery and patient experiences of care. In the RTP trained patient volunteers – called Peer Mentors – provide one-on-one peer mentoring, create workshops, facilitate group discussions, run family/caregiver meetings, and participate in creative activities. Collectively the RTP provides a supportive, learning and skill-building environment designed to help Peer Mentors, patients and families in their recovery.

This workshop will outline the rationale/design of the program, its mis-sion and mandate, as well as practical issues related to ethics, super-vision of Peer Mentors, governance, financing, policies (e.g. code of conduct) and procedures (e.g. forms, referral methods). Discussion will include the design and delivery of the 30-hour Peer Mentor Training Program that covers topics related to roles, confidentiality, communica-tion and listening skills, boundaries and self-disclosure, dealing with crisis, and self-care. Results of the formal RTP program evaluation will be presented. This includes both quantitative (surveys) and qualitative (interviews) methods aimed at exploring core aspects of the mentoring experience, as well as perceptions of care and satisfaction with RTP services among patients, staff and Peer Mentors. Workshop partici-pants will receive information and materials that would enable them to consider setting up an RTP program in their own mental health settings.

1:30-3:00 pm, Salle du Parc Beyond psychiatric symptoms Dr. Tewfik Said, Dr. Ahmad Almadani

Psychic pain goes far beyond the set of psychiatric symptoms that af-flict our patients. Actually, there is much debate in our field as to what gives rise to the other; is psychic pain a by-product of psychiatric symptoms, such as depression and anxiety, or are symptoms a mani-festation of psychic pain, namely that we develop symptoms by virtue that the psychic pain is unbearable. Although many of our therapeutic interventions tend to target symptom removal, or at least their allevia-tion, fewer efforts are placed on understanding the patients’ psychic pain.

During this workshop the presenters will give a brief outline of what we know about psychic pain and the challenge that is faced in reaching it. With extensive use of audiovisually recorded clinical interviews, we will engage the audience in an interactive exploration of these concepts. A special emphasis will be placed on the training of health professionals to be able to identify, tolerate, and work with such pain on a daily ba-sis. As this workshop will present vignettes of actual clinical interviews with patients, any form of recording or taking pictures throughout the presentation is absolutely forbidden to preserve patients’ confidentiality.

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Friday, October 18, 2019 Afternoon Proffered papers

1:30-3:00 pm, Salle des Pins Married just in time: Deathbed weddings, meaning and magic Dr. Ros Taylor 1:30-3:00 pm, Salle des Pins Mindfulness-Based Stress Reduction for patients with rheumatoid arthritis Dr. Isabelle Gaboury, Dr. Patricia L. Dobkin, Dr. Pascale Roberge, Dr. Marie Claude Beaulieu, Dr. Pierre Dagenais, Dr. France Gervais, Dr. Sophie Roux, Dr. Gilles Boire 1:30-3:00 pm, Salle des Pins Non linear approaches & interventions using nonsensical tools and humor drama on stage to elicit self acceptance & humor Mr. Alex Sternick 1:30-3:00 pm, Salle des Pins Shame in medical education: a mindful approach Dr. Beth Whelan, Dr. Edvin Schei, Dr. Tom Hutchinson 1:30-3:00 pm, Salle des Pins The Evelina Resolution Project: The story of a UK children's hos-pital's programme to resolve conflicts with families Dr. Esse Menson & Ms. Sarah Barclay 1:30-3:00 pm, Salle des Pins The gift of pain with transformative possibilities Dr. Richard Hovey

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Day 2

Friday, October 18, 2019 Afternoon & Evening

3:00-3:30 pm Health Break 3:30-5:00 pm, Ballroom A Plenary Workshop: Compassion in Healthcare Dr. Michael Kearney & Dr. Radhule Weininger Michael Kearney MD, is a palliative care physician. Throughout his career, Michael has been interested in whole person care and approaches that combine medical treatment with the innate healing potential of body, soul, and spirit. He draws on depth psychology, mythology, Buddhist philosophy, indigenous wisdom and Earth-based spirituality. Radhule Weininger, MD, Ph.D. is the resident teacher of mindful-ness practice at La Casa de Maria Retreat Center in Santa Barbara, California. Her book Heartwork: The Path of Self-compassion, which begins with a forward by Jack Kornfield, was published in July 2017 by Shambala Publications. Together they will conduct an interactive workshop on the role and importance of compassion and self-compassion in our professional lives as healthcare workers and human beings. 5:00-7:00 pm, Ballroom A Light Supper provided by the Congress 7:00-9:00 pm, Ballroom A Bill W. and Dr. Bob - Play Reading & Panel Discussion Dr. Kathryn Gill, Dr. Gerald Wiviott, Member of the 12-Step Program One of the most profound and effective social movements of the 20th century came out of a meeting between two drunks in Akron Ohio in 1935. The play, written by Stephen Bergman (of House of God fame) and Janet Surrey, recreates the meeting of investment consultant, Bill W., and physician/surgeon Dr. Bob that led to the founding of Alcoholics Anonymous. The play reading will be followed by a panel dis-cussion moderated by Tom Hutchinson that will explore its implications for addiction in healthcare.

Day 2

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Saturday, October 19, 2019 Morning

7:45-8:35 am, Salle du Parc Compassion and Self-Compassion Dr. Michael Kearney & Dr. Radhule Weininger 7:45-8:35 am, Salle des Pins Writing & Self-Care Dr. Liam Durcam 8:45-9:00 am Pause and Reflection 9:00-10:00 am, Ballroom A Culture Change Dr. Frances Westley She will explore the features of social change that are relevant to many organisational structures including those in healthcare. 10:00-10:30 am Health Break

Day 3

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Day 3

Saturday, October 19, 2019 Morning 90-min. workshops

10:30 am-12:00 pm, Ballroom A Can doctors still have a voice in healthcare? Dr. Howard Stuart, Dr. Nilay Ozen, Dr. Vivian Petropoulos

In the fall of 2014 the Quebec Health Ministry announced plans for a broad restructuring of the entire Healthcare network, implemented shortly thereafter in 2015. The effect on institutions was dramatic and immediate. Local management was eradicated, concentrating and cen-tralizing control of the entire system ultimately into the office of the Min-ister. With the abrupt reorganization of services came relocation of large numbers of personnel. Management at a distance became the norm. In many institutions, the commonly held view among physicians with regard to relations with management can be summarized as, “Suddenly there was no one to talk to.” Confusion and tension were prevalent and palpable. In this context, in attempt to have a voice, a group of physicians at one community hospital formed an independent organization. It developed into an influential body which continues to remain active. This workshop will use the experiences and reflections of physicians from that organization as a basis to explore questions such as: -Is there a difference between Health Services and Health Care? Do we care? -Does worker engagement matter in Healthcare delivery? Or are good systems and modern equipment all we really need? -Does sense of community matter within a healthcare institution? If so why? If it matters, is it just for the benefit of those working for the organ-ization? Or is there a benefit for the users too? -What is the basis for sense of community? Where does it come from? Can it be destroyed? Can it be developed? -Is there an importance to the quality of relationships between people working within Healthcare? Do these relationships have impact on qual-ity of care? -Should the perspective of those working in the system be incorporated input Management decision making? If so how? -What can physicians, nurses and other allied Healthcare professionals do in order to have a voice?

10:30 am-12:00 pm, Salle du Parc “I wish I’d laid my hand on her shoulder.” Fostering compassion in first-year medical students Dr. Edvin Schei, Dr. Beth Whelan, Dr. Tom Hutchinson

In order to care for sick people as whole persons, health personnel need awareness of how sickness afflicts human beings, and how health professionals affect patients’ ability to deal with disease and suffering. In medical education there is a well-documented dearth of teaching and learning about emotions and relational healing mechanisms. Medical students are not systematically educated in the “existential anatomy” of persons, and how to deal productively with uncertainty, embarrassment and helplessness. In this highly participatory workshop, a concrete teaching method for first-year medical students, developed in Norway, will be shared. The method, called PASKON (“patient contact”) is anchored within a theo-retical framework related to Whole Person Care, which is currently taught at McGill. Central to PASKON is the encounter between novice medical students and very sick volunteers, both in the patients’ homes and in the classroom. Having to enter the intimacy sphere of a stranger, and be acknowledged as a health professional without feeling like one, is an orchestrated rite of passage that generates strong emotions and a wealth of material for reflection. More experienced students coach the first-years and assess their reflective essays. The workshop will highlight the rationale for working with relationships, emotion and awareness in medical students. Participants will then be given roles as patients or students, and guided through a simulated session of PASKON, and reflections on the method and its potential applications.

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Saturday, October 19, 2019 Morning Proffered papers

10:30 am-12:00 pm, Salle des Pins Reconceptualizing patient engagement within research contexts through a relational approach Dr. Richard Hovey 10:30 am-12:00 pm, Salle des Pins A call for compassion and culture change for addicted doctors Dr. Patricia L. Dobkin 10:30 am-12:00 pm, Salle des Pins A Patient's journey in curating her medical team for whole person care Ms. Swapna Kakani

10:30 am-12:00 pm, Salle des Pins Dreamwork principles and approaches for palliative care Mr. Craig Webb 10:30 am-12:00 pm, Salle des Pins How can we design a curriculum for a resilient medical student? A blueprint for resiliency programs for med students in Japan Dr. Shizuma Tsuchiya, Dr. Yusuke Takamiya, Dr. Kris Siriratsivawong, Dr. Hiromichi Tsuchiya, Dr. Miki Izumi 10:30 am-12:00 pm, Salle des Pins Shifting organizational cultures: developing leaders in humanistic interprofessional education Dr. Elizabeth A. Rider, Dr. Deborah D. Navedo, Dr. William T. Branch, Jr.

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Day 3

12:00-1:30 pm, Ballroom B Lunch/Formal Review of Posters 1:30-3:00 pm, Ballroom A Teaching through storytelling Dr. Cory Ingram Have you ever felt envious of how a presenter told a story or engaged their audience? Even more personally, have you ever experienced how they captivated their audience while teaching the same material you teach. Did you feel like perhaps you were not so engaging with your audience or your audience wasn’t so engaged with you? Perhaps you are looking for a fresh way to present old themes and concepts. Through spending time in this workshop, you will come away with a practiced plan in hand for your next teaching endeavor. The purpose of this workshop is to empower you during the 90 minutes we have together to understand the mindset, skillset and toolset for sto-rytelling. After we get to know each other, we’ll spend time with a brief few minutes didactic followed by time to write, craft and share that ele-ment of your story. Each person will then identify at least a single teaching topic for the focus of their story. That will be their focus for the workshop. This process will repeat for each storytelling skill. There will be didactic, but the focus is on storytelling refinement so when you leave the workshop you have a plan specific to a topic you teach. The workshop concludes with participants voluntarily sharing their stories and reflecting on this process. 1:30-3:00 pm, Salle du Parc A taster of an award-winning conflict resolution training program for pediatric health professionals Dr. Esse Menson & Ms. Sarah Barclay In 2013, the Medical Mediation Foundation and the Evelina London Children’s Hospital initiated a project to explore the nature and impact of conflict across paediatrics. Interestingly, staff were initially reluctant to name disagreements as ‘conflict’, but widespread canvassing of ex-perience yielded a working definition of conflict which has ‘the break-

down of trust and communication breakdown’ and "impact on the ability of staff to provide optimal care to the child" at its core. The project, based on published research with families and health professionals, provides training to staff in recognising and managing conflict and an independent mediation service available to families, patients and staff to help resolve conflict if it escalates. The Evelina Resolution Project has become a nationally recognised, award-winning training program. Interactive, multi-disciplinary sessions (usually half days, 12-20 staff) are co-trained, combining the expertise of a senior consultant paediatrician and an experienced accredited me-diator. Six month follow up of a cohort of 313 staff found that more than half had experienced a conflict with a parent or patient since doing the training and of these, 95% reported that the training had helped them to recognise the warning signs and 91% said it had helped de-escalate the conflict. Feedback from more than 1600 Evelina staff trained to date, provides consistently high ‘quality’ ratings (95% rated the training as excellent/very good), ‘relevance’ ratings (99% - very relevant/relevant). This workshop will offer a condensed version of the training and an opportunity for participants to practise and discuss the skills taught.

Saturday, October 19, 2019 Afternoon 90-min. workshops

Day 3 Day 3

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1:30-3:00 pm, Salle des Pins Graphic medicine as physician tool to understand their patient’s experience of a medical condition Dr. Tom Janisse 1:30-3:00 pm, Salle des Pins Team well-being and resilience practices in hospice and palliative care Dr. Glen Isamu Komatsu 1:30-3:00 pm, Salle des Pins Beyond resilience and burnout: the need for organizational change to promote humanistic practice and teaching in healthcare Dr. Elizabeth A. Rider, Dr. William T. Branch, Jr., Dr. Mary Ann Gilligan, Dr. Lars Osterberg 1:30-3:00 pm, Salle des Pins Mindfulness-based self-care education for healthcare professional students in Japan Dr. Yusuke Takamiya, Dr. Shizuma Tsuchiya 1:30-3:00 pm, Salle des Pins Music, brain and health Dr. Ante L. Padjen 1:30-3:00 pm, Salle des Pins Rare Disease Interest Group (rareDIG) at McGill University: A medical education pilot project Mr. Andrei Aldea, Mr. Cyril Boulila, Ms. Kristin Hunt, Ms. Jessie Kulaga-Yoskovitz, Mr. Sean Munoz, Mr. Kyle St. Louis, Ms. Noemie Villeneuve-Cloutier, Mr. Nikola Wilk

Saturday, October 19, 2019 Afternoon Proffered papers

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Day 3

Saturday, October 19, 2019 Afternoon & Evening

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3:00-3:30 pm Health Break 3:30-5:00 pm, Ballroom A Panel Discussion on Culture Change Dr. Abraham Fuks, Dr. Howard Stuart, Dr. Elizabeth A. Rider The panel discussion that will include representatives of the Patients as Partners group from the University of Montreal, the Physicianship group from McGill University, the CPR group from St. Mary’s Hospital, and the Professionalism group from Harvard University will explore ways in which culture change can be promoted to increase compassion and humanism in healthcare practice. 7:00-9:00 pm Evening to explore Montreal and its restaurants See next page for suggested list of favourite restaurants

Day 3

Restaurant Suggestions

Bouillon Bilk $$$ · Restaurant Modern eclectic cuisine with a French influence served in a bright, minimalist-chic space. http://bouillonbilk.com/ Damas Restaurant Syrian Restaurant Creative Syrian delicacies in a Persian-influenced space with a plant-trimmed terrace. http://www.restaurant-damas.com/ Lola Rosa Café Vegetarian Restaurant Homestyle favourites, minus the meat (with vegan & gluten-free options), in an inviting environment. http://lolarosa.ca/ Le Filet $$$ · Restaurant Hot spot featuring a glam decor & creative seafood-focused dishes along with a sea-sonal terrace. http://www.lefilet.ca/ Leméac $$$ · French Restaurant Chic French bistro with a celebrity following, plus a late-night fixed-price menu & heat-ed patio. https://www.restaurantlemeac.com/ Restaurant Rumi Middle Eastern Restaurant Persian delicacies, like tagines & spiced mezze, served in a room filled with tapestries & plants. https://www.restaurantrumi.com/copy-of-accueil-fr Le Quartier Général Bustling BYOB bistro for upscale area-sourced Québécois cuisine in a cozy, open-kitchen setting. http://lequartiergeneral.ca/#menus/en_salle?lang=fr Cho Asian Fusion Restaurant Asian-fusion eatery prepping tapas & mains with Québécois twists in a retro space with patio seats. http://www.restaurantcho.com/ L'Express $$$ · French Restaurant Iconic Parisian-style bistro serving refined standards in a chic room with checkered floors & a bar. http://restaurantlexpress.com/en/

Ferreira Café $$$ · Seafood Restaurant Destination for fine Portuguese seafood, wines & ports in a Mediterranean-accented space. http://ferreiracafe.com/en/ mkt Italian Restaurant http://restomkt.ca/ Portus 360 Portuguese Restaurant with a view. https://portus360.com/ Garde Manger $$$ · Fine Dining Restaurant Happening bar like locale for seafood-focused eats like lobster poutine from chef Chuck Hughes. http://crownsalts.com/gardemanger/ Mangiafoco Italian Restaurant Creative Neapolitan pizzas & high-concept mozzarella pairings are highlights at this trendy space. http://mangiafoco.ca/ Mikado St Denis Restaurant Japanese Restaurant Wide variety of sushi rolls & other Japanese dishes, with tasting menus & private-import sakes. http://www.mikadomontreal.com/

Khyber Pass Restaurant Afghani Restaurant Family-friendly BYOB featuring Afghan dishes like meat kebabs, lamb specialties & lentil soup. http://www.restomontreal.ca/en/1027/Khyber-Pass La Banquise $ · Fast Food Restaurant All-night diner for Québécois grub & local microbrews, with many poutine options & hefty breakfasts. Montreal is known for its poutine. A must try. http://labanquise.com/ Schwartz's $ · Sandwich Shop Renowned deli, one of the oldest in Canada, offering huge sandwiches, smoked meats & more. https://schwartzsdeli.com/ca/en/

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Day 4

Sunday, October 20, 2019 Morning 90-min. workshops

8:00-8:45 am, Salle du Parc Compassion and Self-Compassion Dr. Michael Kearney & Dr. Radhule Weininger 8:00-8:45 am, Salle des Pins Writing & Self-Care Dr. Liam Durcam 9:00-10:30 am, Ballroom A Defining the experience: How do you know you are practicing Whole Person Care? Ms. Maria Carolina Festa, Mr. Philip Leger, Ms. Valerie Caldas Introduction: Whole Person Care (WPC) is a growing movement in health care recognized as an important tool for both practitioners and patient outcomes. What remains unclear is what WPC looks like in practice and how providers know they are practicing it successfully. Methods: Researchers conducted in-depth interviews with 30 healthcare providers during the WPC congress in 2017. An iterative qualitative process was used to code and analyze the data using quali-tative research software. Results: Our analysis revealed that the practice of WPC is an indi-vidual experiential process appreciated through self-awareness and connection. In this workshop, attendees will be prompted to reflect on their experiences of providing WPC through individual and group exer-cises. Conclusion: Cues to whether you are practicing WPC rely on prac-titioner self-awareness and perceptions of how interactions transpire. This workshop offers an opportunity to create an experiential map of the elements contributing to the growing practice of WPC. 9:00-10:30 am, Salle du Parc Reading patients: our story of narrative medicine Dr. Catherine Courteau & Dr. Laurence Laneuville As Dr. Rita Charon, pioneer of the field of narrative medicine, said “Literary accounts of illness can teach physicians concrete and power-ful lessons about the lives of sick people” but also “enable physicians to recognize the power and implications of what they do.” (Charon et al, 1995) Through various narrative medicine exercises, we have explored the benefits of narrative medicine for health care professionals.

During our workshop, we will briefly review our narrative medicine initi-atives and then dive into a narrative medicine exercise with the group to demonstrate its potential benefits among health care professionals. We hope that by providing concrete examples of narrative medicine projects we have developed and implemented, we will facilitate the in-tegration of narrative medicine into participants’ own practices. 9:00-10:30 am, Salle des Pins Queering Whole Person Care Ms. Jane Shulman & Ms. Caroline Marchionni This workshop is the product of a research study exploring the strate-gies that queer people develop to navigate hegemonic, heteropatriar-chal health care systems, and ways that nurse education can incorpo-rate a narrative-based, whole person care approach to understanding and supporting the needs of queer patients. This mixed-methods study included interviews with queer people, nurse educators and practicing nurses; textual analysis of queer health narratives; close reading of queer, feminist and cultural theory; and autoethnography. Some of the questions that we will explore are: How do queers use per-sonal narratives to help navigate health care systems not designed to see/meet their needs? How do queers challenge dominant power struc-tures in medicine? What does whole person care look like in a queer context? What would nurses like to see included in nursing education, and what do queers want health providers to know? What are the key pedagogical challenges in attempting such communication? We hope participants will leave our workshop with a better understan-ding of queer peoples' experiences of health care, and ways that queers and nurses can work together for better health outcomes. 10:30-10:45 am Brief Pause 10:45 am-12:00 pm, Ballroom A Closing Plenary Session Whole Person Care Team

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17-20 October, 2019 Montreal I Quebec I Canada

http://bit.ly/mcgillwpc2019

The 3rd International Congress on

Whole Person

Exploring Compassion, Addiction, and

Culture Change

Organized by: Programs in Whole Person Care Faculty of Medicine McGill University Montreal, Quebec, Canada

With generous support from: Faculty of Medicine McGill University Montreal, Quebec, Canada Faculty of Education McGill University Montreal, Quebec, Canada Event Organizer: LINSA Inc. Planificateur du congrès international (PCO) International Congress Planner Bureau / Office #: +1-450-458-1696 (Montreal, Quebec, Canada)