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LCS 2003: ADDING “REAL-TIME” TO MICROSOFT OFFICE Presence, IM, and Web Conferencing in Outlook, Word, SharePoint, etc. Enabling higher productivity from peoples’ favorite applications
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EXTEND YOUR REACH
Michel de GrootProduct [email protected]
Connecting Microsoft Live Communication Server Connecting Microsoft Live Communication Server to 1.6 billion mobile users and beyondto 1.6 billion mobile users and beyond
TOP 10 MICROSOFT BENEFITS LIVE COMMUNICATIONS SERVER
1. Instantly find and communicate with people.2. Add real-time collaboration capabilities to core Microsoft Office
programs.3. Collaborate from within Windows SharePoint Services and SharePoint
Portal Server.4. Reduce communication and travel costs.5. Connect quickly and easily from remote locations.6. Connect and communicate instantly with other organizations.7. Take advantage of enterprise-ready features.8. Get higher availability and data recovery through SQL Server
integration.9. Connect securely through public IM Networks.10.Build on an extensible platform.
InstantMessagingPresence
Security Logging
LCS 2003: ADDING “REAL-TIME” TO MICROSOFT OFFICE
Presence, IM, and Web Conferencing in Outlook, Word, SharePoint, etc.Enabling higher productivity from peoples’ favorite applications
ABOUT FENESTRAEFounded 19908.000+ customer installationsOffices: Netherlands (HQ), USA, UK, Germany & Spain 200+ Resellers covering 60 countriesMicrosoft Gold Certified Partner, Partner for 10+ years• Information Worker Solutions Competency• ISV/Software Solutions Competency
Microsoft Office System Launch Partner.NET Connected CertifiedCertified for SAP Integration
FCP03-01
WHAT DOES FENESTRAE DO?
Fenestrae adds Messaging (Fax, SMS and MMS) and Mobility (real-time and sync) to horizontal and vertical applications.
Allowing organizations to more effectively communicate with their customers, suppliers and mobile employees.
Organization
MobileVoice
Employees(B2E)
FixedVoice
FixedData
MobileDataE-mail
Fax
SMS
Suppliers(B2B)
Customers(B2B)
Customers(B2C)
FENESTRAE SELECTED CUSTOMERS
FENESTRAE COMMUNICATION SERVER
MS CRM
MS BizTalk Jupiter
MS Office System
MS SQL Server
1.6 bmobileusers
MS Exchange
SAP
MS Live Comm.
FENESTRAE LCS MOBILITY
Fenestrae provides Microsoft Live Communication Server with the capability to securely and seamlessly provide instant messaging and presence to any mobile device, anywhere, anytime.
GSM
GPRS
iMode
SMSWAPMMS
LCS MOBILE SCENARIOSIM with Mobile Device• Selected IM messages to “away from desk” user will be automatically
redirected to his wireless device/cell phone and a two way conversational session is established.
• Recipient chooses selection criteria and his mobile identity (subscriber number) is not revealed to sender.
Mobile to IM (“fire & forget”)• Message from mobile device can be sent to presenty. If user in on line,
message will be delivered to IM client, if not redirected to alternates (Outlook, Mobile Device).
Mobile Roaming• Two LCS IM users can establish device-to-device session via LCS. All
messages will be logged via LCS (compliancy) and internetworking roaming is resolved via the FCS capabilities.
LCS MOBILE BENEFITSImproved Real Time Communications with mobile workers
– Connect Anywhere, Anytime– Improved Responsiveness
Compliance & Security– Messages logged via LCS like any IM– End-2-end encryption
Cost Savings– Reduction in voice calls– Reduction in data charges
Faster ROI– LCS Investment leveraged to mobile workers– Low TCO due to native integration and self-management
FENESTRAE COMMUNICATION SERVER ARCHITECTURE
ApplicationConnectors
XML Message Transfer Agent
RoutingQueuing
State
Logging &Monitoring
TransportServices
SMS
MMS
Fax
iMode
WAP
TranscodingExchange
BizTalk
LCS
OfficeSystem
SQL Server
Web services
Microsoft Fenestrae
INFRASTRUCTURE
LiveComm.server
Client
Client
Client
Client
Client
LCShost
connector
FenestraeKernel
Use
rda
taba
se WebConfi-
guration
LCS enabledusers
from AD
Send/ReceiveSMS
User and systemadministratorconfiguration.
LCS Comm.server
LCS Comm.server
ActiveDirectory
SSLTLS
LCS Client API
FENESTRAE PRODUCT DEVELOPMENT PROCESS
Research Development ProductManagement
Sales &Marketing
Maintenance and Support
DesignDoc.
CoreProduct
AugmentedProduct
PossibleBugs or ER’s
Lost OrderWon Order
Product Management
Product ImprovementsExternal :: Customers, Partners, Technology, Competition, RegulationsInternal :: R&D, PM, Sales, TC’s, Support, MT, …
Fenestraemission / vision and
product strategy
Feasibilitystudy
PlanningTimingPhasing
DEMONSTRATIONS
• Fenestrae Mobile Instant Messaging– Live Communications Server 2003– Fenestrae Communication Server
• Running applications in Windows Messenger 5.0
SAMPLE ARCHITECTURE FOR LOB APPLICATION INTEGRATION
ServerAPI
Your application in Messenger client
Your application in Messenger client
Presence & Instant Messaging in your application
Presence & Instant Messaging in your application
LiveCommunication
Server
Application alerts to IM clientsApplication alerts to IM clientsClient
API
THE MICROSOFT LCS PROMISE FOR THE ISV COMMUNITY
LCS 2003 :: Limitations found• Server API not suitable for messaging extension• Client API would work• 300-310 user logon results in fatal error• Project took twice the development time expectedLCS 2005 :: more mature product, better and easier integration
“Bottom Line Benefit:Build great collaboration solutions
without the pain.”
CONCLUSIONS
• LCS: success is based on end user demand– Public IM– Interface of today and tomorrow
• LCS: build powerful collaborative applications– Presence– Instant Messaging– Logging– Security
• Think before you act– Scenario’s– Benefits– Planning
THANK YOU, TIME FOR Q & A
Michel de GrootGlobal Product Manager
Fenestrae
+316-22 222 [email protected]
www.fenestrae.com
