COT _ External_V0.1 External Applicant User Guide Page 1 of 22

Right First Time Delivery

External Applicant User Guide

eRecruitment

City of Tshwane

Document ID – COT_EREC_External Applicant User Guide

Document Version – Ver. 0.1

Document Issue Date – 30 November 2017

Right First Time Delivery

COT _ External_V0.1 External Applicant User Guide Page 2 of 22

1. EXTERNAL APPLICANT USER GUIDE

Test Steps: Register

Process Description Process Steps Expected

Result

Business Role Tester/

Team

Pass/

Fail

Log in to Tshwane

Website

www.tshwane.gov.za

Please read the Data Privacy Statement (Terms and Conditions)

before continuing.

• Click Continue at the bottom of the Data Privacy

Statement screen

COT _ External_V0.1 External Applicant User Guide Page 3 of 22

Process Description Process Steps Expected

Result

Business Role Tester/

Team

Pass/

Fail

• Click on Register button

COT _ External_V0.1 External Applicant User Guide Page 4 of 22

Process Description Process Steps Expected

Result

Business Role Tester/

Team

Pass/

Fail

• Enter the following applicant data for registration:

o First name

o Second name: Not required

o Last name

o Username

o Password

o Retype Password

o Email

o Repeat Email

• Accept Privacy Statement

• Click Register

COT _ External_V0.1 External Applicant User Guide Page 5 of 22

Process Description Process Steps Expected

Result

Business Role Tester/

Team

Pass/

Fail

NB: An email will be sent to your email address. The one you

specified in the registration page.

COT _ External_V0.1 External Applicant User Guide Page 6 of 22

Test Steps: Confirm Email Address

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

• Click link received in email address

External

applicants

confirm their

email address

after

registering.

COT _ External_V0.1 External Applicant User Guide Page 7 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

• Click Personal Career Pages to login

Test Steps: Create/ Maintain Profile

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

Login to Maintain

Profile

• Enter user name (received in the email)

• Enter the Password (entered during registration)

• Click Log On

COT _ External_V0.1 External Applicant User Guide Page 8 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

• Click Candidate Profile tab

Select Career Portal >

Candidate Profile

• Complete applicant Personal Data fields

• Complete Permanent and Postal address

• Select preferred address

COT _ External_V0.1 External Applicant User Guide Page 9 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

• Enter communication data

• Select Preferred Telephone Number

NB: Only enter the Internet References IF you know the URL link

to access your reference profile. If you do not know the URL link

do not select any reference.

• Select Internal reference (e.g. Linkedin)

• Click Next Step or click

• Click Add to add Education details:

o Educational institution: Enter name of institution

where you studied.

o Start and End date: Period of study

o Country: Select from drop down

o Region: Select from drop down

o Location: Enter the name of the town where the

institution is situated

o Education Type: Select from drop down

o Education Level: Select from drop down

o Field of Education: Select from drop down

o Highest degree of education: Select only if this

qualification is the highest level achieved to

COT _ External_V0.1 External Applicant User Guide Page 10 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

date

o Subject: Enter the subjects you studied

o Grade: Enter Secondary Grade passed

o Description: Enter a description for your

qualification

• Click OK

• Click Next Step or

• Click Add Work Experience

o Employer: Enter Text

o Start and End date: Period of employment

o Country: Select from drop down

o Region: Select from drop down

o Location: Enter text

o Industry: Select from drop down

o Functional Area: Select from drop down

o Hierarchy level: Select from drop down

o Job Title: Enter text

o Description: Enter text if required

• Click OK

COT _ External_V0.1 External Applicant User Guide Page 11 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

• Click Next Step or

• Select the relevant tab to add the qualification, e.g.

Certificate,Diploma, Degree,etc

• Click OK

COT _ External_V0.1 External Applicant User Guide Page 12 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

Click Next Step or

• Update Preferences including Interest Group, Salary

expectations, Contract Type, Employment Fraction,

Willingness to Travel and relocate

• Select Add to update Employment and Desired

work locations preferences

• Click Transfer

• Click Employment Preferences

• Click Industry, Functional Area and Hierarchy Level Add

COT _ External_V0.1 External Applicant User Guide Page 13 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

and use drop down list to select

• Click Desired Work Location

• Click Add and use drop down list to select

• Select Country and Region from drop down list and

enter location text

• Click Transfer

• Click Next Step

• Select Release profile checkbox

• Click Complete

COT _ External_V0.1 External Applicant User Guide Page 14 of 22

Test Steps: Search for Vacancies (Un-Registered candidate)

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

Log in to Tshwane

Website

www.tshwane.gov.za

Please read the Data Privacy Statement (Terms and Conditions)

before continuing.

• Click Continue at the bottom of the Data Privacy

Statement screen

COT _ External_V0.1 External Applicant User Guide Page 15 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

• Click on Register button

COT _ External_V0.1 External Applicant User Guide Page 16 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

• Click Start

Advertised positions are displayed.

COT _ External_V0.1 External Applicant User Guide Page 17 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

NB: Please register first and confirm email address before

trying to apply for position.

Test Steps: Search for Vacancies (Registered candidate)

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

Select Employment

Opportunities

• Click Employment Opportunities

• Click Start

Search for

advertised

positions

COT _ External_V0.1 External Applicant User Guide Page 18 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

• Select Vacancy next to the advert to apply.

COT _ External_V0.1 External Applicant User Guide Page 19 of 22

Test Steps: Apply for Jobs

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

Log in

• Enter username and password

Select Career Portal >

Employment

opportunities

• Click Employment Opportunities

• Select Job Posting link to view details of

the advert

COT _ External_V0.1 External Applicant User Guide Page 20 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

• Click next to the advert you want to apply for

• Click Apply

•

Test Steps: Request alternative password

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

Log in

• Enter username and password

Select Career Portal >

Forgot your password

• Click Forgot your password

• Enter Username and e-mail address (the address you

entered when you register)

Reset

password.

COT _ External_V0.1 External Applicant User Guide Page 21 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

• Click the Back to Logon button

NB: A temporary password will be mailed to you. Check you

emails.

Select Email > Inbox

• Copy the temporary password

• Copy the temporary password in the mail into the

Password field

COT _ External_V0.1 External Applicant User Guide Page 22 of 22

Process Description Process Steps Expected

Result

Business Role Tester/T

eam

Pass

/Fail

• Click Change Password link

• Copy and Paste the temporary password into the

Current Password field

• Type in new password and confirm it.

• Click Change button