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EXTREMEProject Manager Makeover!
Pattie Vargas, PMP, MAOM The Vargas Group
Building effectiveness through better business relationships!
It was bound to happen …
First …. Extreme Makeover!
Extreme Makeover – Home Addition!
Followed by …
Technology followed …
Extreme Programming!
Extreme Project Manager Makeover!
So we should have known …
It’s a new game with new job requirements
Forge collaborative relationships among cross-functional teams
Lead and promote change, growth and effectiveness
Motivate a varied, cross-functional staff
Manage, lead and motivate highly skilled project teams
New Competencies
Must possess: Proven leadership of technical and non-technical teamsExceptional collaborative, teaming and consensus building abilitiesProficiency in staff motivation, conflict resolution and disciplinary proceduresExperience in staff management, recruitment and selection, creation of goals and objectives, performance assessment
The job description …
Radical Concepts
Extreme Project Managers must:Assume a Leadership RoleInvest in Team Development Learn to Manage Conflict Balance Empowerment / Accountability
This is not a leader
Leadership CompetenciesShare the Vision Ability to MotivateGood Manager Champion for the Team Build A Collaborative Network
A Leadership Role
A Leadership Role
Vision
Leadership
Mediation
A Leadership Role
Understanding the value of a Social Network is a critical part of being a good
leader
…although I doubt this is what Zuckerberg envisioned
A Leadership Role
A Leadership Role
A Leadership Role
Thank You
Let me introduce you to …
How can I help?
Your ideas?
Here’s what worked for me
Let’s discuss
Try thisI’ll take that
Team Development
For Me to Buy In …
Trust in my management support
Team Development
Know my part in the vision
Understand the ground rules
Have a healthy team environment
Buy-In = Commitment
Solicit input and then LISTENAsk for help Don’t require consensus or certaintyMake a decision once in awhile Recognize milestones and achievements
Team Development
Have Fun!
Team Development
“There may be 50 ways to leave your lover but only 4 ways out of this airplane.” Herb Kelleher
“I think it's wrong that only one company makes the game Monopoly.” Steven Wright
“There are just too many people at work with tight underwear.” Ken Blanchard
“Energetic, joyous teamwork drives out stress, boredom, burnout and apathy.” John Christensen
ROI
Cost of consumable
goods:$13.87
Return on team
investment:
PRICELESS
Who We AreFast-
Paced
Slow-Paced
Pace
Task Focused
People Focused
Focus
Dominant Director
DecisiveLikes to WinPace: Fast
Focus: Task
Interactive Socializer Spontaneous
Fun-lovingPace: Fast
Focus: People
Steady Relater
CollaborativeValue Stability
Pace: SlowFocus: People
ominant teady autiousnteractive
Athlete Performer Teacher Scientist
Cautious Thinker
SystematicLogical
Pace: SlowFocus: Task
Who We Are
Where Do You Fit?Fast-
Paced
Slow-Paced
Pace
Task Focused
People Focused
Focus
ominant
teady autious nteractive
Athlete Performer Teacher Scientist•Asks questions that challenge tradition•Works quickly to resolve issues
•May hesitate to delegate •Can be seen as blunt or critical
•Brings a sense of enthusiasm•Easily negotiates conflicts between teams •May be impulsive; not think things through•May need help prioritizing tasks
•Excels at calming disagreements•Looks for different approaches
•May take themselves too seriously •May be perceived as rigid or inflexible
•Clarifies complex issues•Demonstrates technical expertise
•May expect unreasonable standards from others •May delay action by needing more data
Who We Are
Manage Conflict
Conflict is OK when it’s: ProductiveLimited to ideas, concepts, methodsNot focused on personalities, individualsFocused on the current issue – not from
residual resentments
Manage Conflict
Common Misconceptions
Conflict and anger are the same thing
Manage Conflict
Harmony is normal; conflict is abnormal Conflict is the result of personality problems
We can Kum-Ba-Ya our way out of conflict
Teams that engage in effective conflict: Have lively, interesting meetings Extract and exploit the ideas of all team
members Solve real problems quickly Minimize politics Aren’t afraid to put critical issues on the
table for discussion
Manage Conflict
Prepare for it
Manage Conflict
Minimize and Neutralize Conflict
Throw a PARTY!
Know when to take it off line
Encourage coaching within the team
Create a safe environment
Dissatisfaction / Unrest = Unmet needs
Empowerment & Accountability
Empowering Actions Collaboration Flexibility Consistency Unwavering support Distributed decision making
Empowerment & Accountability
Not So Empowering Actions Weak leadership Taking credit for others work / successDishonesty Micromanagement The 3 P’sCoalitions / Alliances
Empowerment & Accountability
Hold ourselves and others accountable Have the difficult conversation Define standards and expectationsModel accountability Positive peer pressure
Empowerment & Accountability
Reinforce Accountability:
Assess Your Leadership Skills 360 degree surveys, accountability coach
Develop the Team What steps did you miss, if any?
Manage Conflict What is your conflict management plan?
Accountability Problems Are you motivating or demotivating?
So Now What?
The 7 Habits of Highly Effective People – Stephen Covey
Drive – Dan Pink FISH! – Stephen Lundin, Harry Paul and John
Christensen Peopleware – Tom deMarco, Timothy Lister The Five Dysfunctions of a Team – Patrick
Lencioni MY Book!
Recommended Reading
36
Thank you!
Pattie Vargas [email protected]
www.linkedin.com/in/pattievargas/
EXTREME Project Manager Makeover
Available at: Amazon.com