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Fablink Continuous Improvement Competence Training Plan Fablink UK Limited Module 12 - Quality Objective – the supply of defect free products Fablink Competence Training 12. Quality and the Fablink Quality Management System

Fablink Competence Training fileQMS is maintained and reviewed through Management Review 4. Everyone is provided with instructi on to ensure understanding of the QMS 5. Employees are

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Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products

Fablink Competence Training12. Quality and the Fablink Quality Management System

Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products

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1. Quality is integral to the FablinkCompetence training.

2. It will ensure that you have a goodunderstanding of the Company’sQuality Policy .

3. This module underpins thedeployment of the Quality Policy

Part of our Competence Training Approach

Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products

1. The Fablink Quality Policy

2. Product Quality Defined

3. The Quality Management System

4. Who is responsible for Quality

5. How do we Measure Quality

6. Fablink Quality Objectives

Agenda Today

Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products

Quality Policy

Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products

DeploymentThrough this presentation and the Quality Board.

Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products

“It is Fablink’s policy to meet customerrequirements and enhance theirsatisfaction with our products and overallservice, by operating all of our processesunder controlled conditions”.

Quality Policy - the Headline!

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Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products

Fablink Quality Policy 1. Operating all of our process under controlled conditions

2. The policy is deployed throughout Fablink through the QMS [Quality

management System]

3. QMS is maintained and reviewed through Management Review

4. Everyone is provided with instruction to ensure understanding of the QMS

5. Employees are given access to the QMS documentation and are made

aware of relevant procedures and job instructions.

6. Employees are motivated to achieve quality objectives & to make

continuous improvements.

7. The policy has been formulated and is reviewed by TOP Management

Adobe Acrobat Document

Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products

The Quality Policy is displayed on the QualityBoard which is located adjacent to the QualityOffice.

There is a lot of other interesting Qualityinformation on the Board also which will becovered later in the Presentation.

The Quality Board

Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products

Fablink Quality Board Quality Policy

QMS

Accreditation The TeamPerformance

The Quality Board - StructureQuality Policy

Quality Policy Explanatory Slides

Quality Management System Explanatory Slides

Copy of Accreditation Certificate and Explanatory Notes.

Mug ShotsMug Shots

QMS Audit Team

External PPM

Internal PPM

Failure Mode by Area

3 Year Quality Objectives

Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products

Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products

Every six months the effectiveness ofthe Quality Policy will we assessedthrough Management Review.

The Senior Team, a sample of theTechnical Management and likewiseGroup of Shop Floor employees willbe asked to complete the QMSReview Questionnaire.

Outcomes will be considered by theExecutive in formatting content anddeployment effectiveness.

The Quality Policy Review

Fablink Continuous ImprovementCompetence Training Plan

Fablink UK Limited

Module 12 - Quality

Objective – the supply of defect free products