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A Model of Family & Community Engagement (FACE) in MultiTiered System of Supports (MTSS) FACE in MTSS Model Page 1 This document is a product of the collaboration between Florida’s Positive Behavior Support: MultiTiered System of Support Project (PBS:MTSS) and the Florida Problem Solving/Response to Intervention Project (FLPS/RtI). It is intended for use in our collaborative work with school districts to assist them in implementing a multitiered system of supports; referred to as District Action Planning and Problem Solving (DAPPS). Florida has identified Family and Community Engagement (FACE) as one of the essential components of an effective multitiered system; therefore, a model of FACE in MTSS was developed to guide district practice. In contrast to classic models of family and community engagement that focus on the features that characterize involvement activities (e.g. parenting, decisionmaking), the focus of this model are the systems and structures identified in the literature as being associated with successful engagement of families and community in education. Florida’s Model for FACE in MTSS is organized around 6 key components that are supported by specific indicators. The key components and indicators were identified after a comprehensive review of the literature on best practices for family and community involvement in education. This document describes those elements and provides examples as well as references for the supporting literature. District Leadership Databased Outcomes Positive Relationships MultiDimensional MultiTiered Approach Empowering Families Collaborative Problem Solving

FACE in MTSS Model Components - ICASEicase.org/Resources/Documents/00.FACE in MTSS Model Component… · components%of%an%effective ... evaluating+familyinvolvement.Cambridge,%MA:%Harvard%Family%Research

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A  Model  of  Family  &  Community  Engagement  (FACE)     in  Multi-­‐Tiered  System  of  Supports  (MTSS)  

FACE  in  MTSS  Model  -­‐  Page  1    

     This  document  is  a  product  of  the  collaboration  between  Florida’s  Positive  Behavior  Support:  Multi-­‐Tiered   System   of   Support   Project   (PBS:MTSS)   and   the   Florida   Problem-­‐Solving/Response   to   Intervention   Project   (FLPS/RtI).     It   is   intended   for   use   in   our  collaborative  work  with  school  districts  to  assist  them  in  implementing  a  multi-­‐tiered  system  of  supports;  referred  to  as  District  Action  Planning  and  Problem  Solving  (DAPPS).    Florida   has   identified   Family   and   Community   Engagement   (FACE)   as   one   of   the   essential  components   of   an   effective  multi-­‐tiered   system;   therefore,   a  model   of   FACE   in  MTSS  was  developed  to  guide  district  practice.    In  contrast  to  classic  models  of  family  and  community  engagement   that   focus   on   the   features   that   characterize   involvement   activities   (e.g.  parenting,   decision-­‐making),   the   focus   of   this   model   are   the   systems   and   structures  identified   in   the   literature  as  being  associated  with   successful  engagement  of   families  and  community  in  education.        Florida’s  Model  for  FACE  in  MTSS  is  organized  around  6  key  components  that  are  supported  by   specific   indicators.     The   key   components   and   indicators   were   identified   after   a  comprehensive   review   of   the   literature   on   best   practices   for   family   and   community  involvement  in  education.    This  document  describes  those  elements  and  provides  examples  as  well  as  references  for  the  supporting  literature.              

   

District  Leadership  Data-­‐based  Outcomes  Positive  Relationships  

 Multi-­‐Dimensional  Multi-­‐Tiered  Approach  Empowering  Families    

Collaborative  Problem  Solving

A  Model  of  Family  &  Community  Engagement  (FACE)     in  Multi-­‐Tiered  System  of  Supports  (MTSS)  

1:  District  Leadership  -­‐  Page  2    

Key  Component  1:  District  Leadership  

District-­‐level  support  and  guidance  is  provided  regarding  the  development,  implementation,  and  monitoring   of   family   and   community   engagement   plans   and   practices  within   a  multi-­‐tiered  system  of  supports.  

 

Specific  Indicators:  

 

1A. The   district   has   a   definition/model/framework   for   family   and   community   engagement   that   is  integrated,  aligned,  and  supportive  of  MTSS  implementation.  

(goal   e.g.,  district   and   school   vision,  mission,   and  goals   include  building   trust/collaborative  relationships  with  families)    

(strategy   e.g.,   family   representatives   actively   participate   on   district   and   school   MTSS  implementation   leadership   teams   where   district   and   school   vision,   mission,   and   goals   are  developed)  

1B. The  district  has  identified  FACE  goals/outcomes  and  monitors  the  outcomes  with  data  as  part  of  the  district-­‐wide  MTSS  evaluation  plan.  

(goal   e.g.,   the   district’s   goal   for   FACE   is   for   every   family   to   demonstrate   their   support   for  their   child’s   educational   success;   this   will   be   measured   differently   at   each   grade   level-­‐elementary,  middle,  or  high  school).  

 (strategy   e.g.,   families   are   collaborators   in   the   development   and   measurement   of  goals/outcomes)  

1C. The  district  has  established  clear  expectations  for  schools  regarding  FACE  within  MTSS.    

(goal   e.g.,   the   district   has   identified   and   disseminated   clear   expectations   for   schools  regarding  FACE  in  MTSS  for  the  purpose  of  supporting  student  outcomes).    

(strategy  e.g.,  professional  development  opportunities  have  been  developed  and  provided  to  school  staff  to  increase  staff  capacity  for  FACE  in  MTSS).  

1D. The   district   provides   technical   assistance   and   ongoing   support   to   schools   specific   to   FACE   in  MTSS  based  on  school-­‐level  plans  and  FACE  evaluation  data.  

(goal  e.g.,  district  teams  provide  support  to  school-­‐level  teams  regarding  FACE  in  MTSS  on  a  quarterly  basis)    

(strategy  e.g.,  as  part  of  each   school’s  MTSS   implementation  plan   that   is   submitted   to   the  district,   each   school   includes   specific   FACE   efforts   integrated   within   the   plan;   the   district  evaluates   and   provides   feedback   to   schools   on   their   plans   and   reviews   school  implementation  data  quarterly).  

A  Model  of  Family  &  Community  Engagement  (FACE)     in  Multi-­‐Tiered  System  of  Supports  (MTSS)  

1:  District  Leadership  -­‐  Page  3    

1E. The   district   provides   professional   development   opportunities   for   school   personnel   to   improve  identified  skills  needed  for  improved  family  and  community  engagement  within  MTSS.  

(goal  e.g.,  FACE  in  MTSS  is  integrated  into  the  district-­‐wide  PD  plan  and  aligned  with  district-­‐wide  expectations  for  FACE  in  MTSS)    

(strategy   e.g.,   perceptions   of   skills   for   FACE   are   collected   from   staff   and   used   to   inform  content   of   PD   opportunities;   coaches   receive  more   intense   training   on   FACE   in  MTSS   and  provide  ongoing  coaching  at  the  school  level).  

1F. The  district  identifies  and  shares  school  practices  that  exemplify  effective  FACE  within  MTSS.  

(goal  e.g.,  schools  that  demonstrate  high  FACE  outcomes  per  the  MTSS  evaluation  data  are  showcased  for  others  to  learn  from).  

(strategy  e.g.,  a  section  of  the  district’s  MTSS  website  includes  and  showcases  what  schools  are  doing  to  effectively  engage  families  in  MTSS).  

 

Literature  to  support  the  component:  

Epstein,  J.  L.,  Galindo,  C.  L.,  Sheldon,  S.  B.  (2011).  Levels  of   leadership:  Effects  of  district  and  school  leaders  on  the  quality  of  school  programs  of  family  and  community  engagement.  Educational  Administration  Quarterly,  47  (3),  462-­‐495.  (In  Dropbox)  

Ferguson,  C.,   Jordan,  C.,  Baldwin,  M.   (2010).  Working  systematically   in  action:  Engaging  family  and  community.  Austin,  TX:  SEDL.  (Particularly  studies  listed  on  pg.  10-­‐11;  also  in  Dropbox)  

Sanders,  M.  G.   (2011).   Achieving   scale   at   the   district   level:   A   longitudinal  multiple   case   study   of   a  partnership  reform.  Educational  Administration  Quarterly,  DOI:  10.1177/0013161X11417432  

 

A  Model  of  Family  &  Community  Engagement  (FACE)     in  Multi-­‐Tiered  System  of  Supports  (MTSS)  

2:  Data-­‐based  Outcomes  -­‐  Page  4    

Key  Component  2:  Data-­‐based  Outcomes  Desired  outcomes  of  family  and  community  engagement  efforts  are  identified  and  monitored  with  data.  

 

Specific  Indicators:  

2A. Specific,   behavioral   outcomes   are   identified   that   represent   a   multi-­‐dimensional   definition   of  family  and  community  engagement  in  MTSS  (engagement  at  home,  at  school,  and  in  related  out-­‐of-­‐school  activities).  

(goal  e.g.,  the  DLT  provides  guidance  on  main   ideas  or  non-­‐negotiables  [defined  outcomes]  for  what  needs  to  be  included  in  a  school’s  FACE  outcomes).  

(goal  e.g.,   the  DLT  provides  guidance   to   schools  on  how   to  develop,   implement,  and   tailor  their  own  FACE  model  regarding  the  identification  of  behavioral  outcomes.    

(strategy   e.g.,   collaboration   with   family   and   community   representatives   allows   for   the  development   of   a   shared   vision   for   FACE   in   the   district,   thus   the   goals/outcomes   are  collaboratively  developed  and  agreed  upon  by  all  stakeholders).  

2B. Educators   and   families   collaboratively   develop   and   agree   upon   identified   FACE   goals   and  outcomes  (including  how  outcomes  will  be  measured).  

(goal   e.g.,   results   of   needs   assessments   conducted   with   families   are   used   to   inform   the  development  of  FACE  in  MTSS  goals/outcomes).  

 (strategy  e.g.,  forums  for  obtaining  family  input  (i.e.,  needs  assessment-­‐like  tools)  are  used  to  collect  family  perspectives  to  inform  the  goals/outcomes  of  FACE  in  MTSS  for  the  district).  

2C. Data   are   collected   to   monitor   each   desired   outcome;   FACE   efforts   are   informed   by   ongoing  evaluation  efforts.  

(goal  e.g.,  perception  [survey/interview],  observation,  permanent  product  review,  and  direct  skill   assessment   data   collection  methods   are   used   to  monitor   FACE   in  MTSS   at   the   end   of  each  year  and  are  used  to  inform  plans  for  the  next  school  year).  

(strategy  e.g.,  FACE  in  MTSS  evaluations  are  integrated  within  existing  evaluations  specific  to  families   in  order  to  reduce  burden  and  make  existing  data  collection  efforts  more  useful  to  MTSS  implementation  efforts).  

   

A  Model  of  Family  &  Community  Engagement  (FACE)     in  Multi-­‐Tiered  System  of  Supports  (MTSS)  

2:  Data-­‐based  Outcomes  -­‐  Page  5    

Literature  to  support  the  component:  

 

Ferguson,  C.,   Jordan,  C.,  Baldwin,  M.   (2010).  Working  systematically   in  action:  Engaging  family  and  community.  Austin,  TX:  SEDL.  (Particularly  studies  listed  on  pg.  10-­‐11;  also  in  Dropbox)  

Spielberg,  L.  (2011).  Successful  family  engagement  in  the  classroom:  What  teachers  need  to  know  and  be  able  to  do  to  engage  families  in  raising  student  achievement.  Cambridge,  MA:  Flamboyan  Foundation  and  Harvard  Family  Research  Project.  

Weiss,  H.  B.,  Bouffard,  S.  M.,  Bridglall,  B.  L.,  Gordon,  E.  W.  (2009).  Reframing  family   involvement   in  education:   Supporting   families   to   support   educational   equity.   Campaign   for   Educational  Equity,  Teachers  College  Columbia  University:  Equity  Matters:  Research  Review  No.  5.    

Westmoreland,  H.,  Bouffard,  S.,  O’Carroll,  K.,  &  Rosenberg,  H.  (2009).    Data  collection  instruments  for  evaluating  family  involvement.  Cambridge,  MA:  Harvard  Family  Research  Project.      

Westmoreland,  H.,  Lopez,  E.  M.,  Rosenberg,  H.  R.  (2009).  How  to  develop  a   logic  model  for  district-­‐wide  family  engagement  strategies.  Cambridge,  MA:  Harvard  Family  Research  Project.    

Westmoreland,  H.,  Rosenberg,  H.  M.,   Lopez,  E.  M.,  Weiss,  H.   (2009).  Seeing   is  believing:  Promising  practices  for  how  school  districts  promote  family  engagement  (Issue  Brief,  July  2009).  Harvard  Family  Research  Project.    

 

A  Model  of  Family  &  Community  Engagement  (FACE)     in  Multi-­‐Tiered  System  of  Supports  (MTSS)  

3:  Positive  Relationships  -­‐  Page  6    

Key  Component  3:  Positive  Relationships  

Relationships  between  educators  and   families  are  characteristically  positive  with  educators  recognizing   families'   needs   and   cultural   differences   leading   to   greater   understanding   and  respect  among  all  involved.  

 

Specific  indicators:  

3A. Person-­‐to-­‐person   interactions   between   family/community   members   and   school   personnel   are  the  rule,  not  the  exception.    

(goal  e.g.,  for  80%  of  the  students,  at  least  two  conversations  (two  phone,  Skype,  or  face-­‐to-­‐face  meetings)  are  held  w/a  family  member  each  year).    

(strategy  e.g.,  monthly  school  based  invitations  for  face/face  and  quarterly  community  based  invitations  for  face/face).  

3B. Power  and  responsibility  for  student  achievement/success  is  shared  between  family,  community  and  school  personnel.    

(goal  e.g.,  perception  surveys  of  family  members,  community  members  and  school  personnel  affirm  that  power  and  responsibility  for  student  achievement/success).    

(strategies   e.g.,   data   regarding   school-­‐wide   and   individual   student   achievement   is   shared,  family/community   invited   to   participate   in   school-­‐wide   and   individual   problem-­‐solving,  home/community  interventions  are  generated/supported).  

3C. There  is  a  focus  on  building  trust  and  collaborative  relationships  among  families,  the  community  and  school  personnel.    

(goal  e.g.,  perception  surveys  of  each  identify  an  above  average  level  of  trust  and  existence  of   collaborative   relationships;   district   and   school   mission   or   goal   includes   building  trust/collaborative  relationships).    

(strategy   e.g.,   focus   groups   with   family/community   to   identify   areas   of   trust/mistrust,  engage  in  a  structured  problem  solving  process  to  improve  relationships).  

3D. School   personnel   recognize,   respect   and   address   families’   needs   as   well   as   class   and   cultural  differences.    

(goal   e.g.,   school   personnel   identify   family   needs,   and   class/cultural   differences   and  strategies  are  developed  to  incorporate  this  knowledge  into  existing  plans).    

(strategy   e.g.,   school   personnel   and   families/community   members   together   examine  similarities  and  differences  across  and  within  racial  and  ethnic  groups,   including  differences  related   to   social   class,   gender,   and   language   and   identify   how   this   may   impact  activities/communications/etc.).  

   

A  Model  of  Family  &  Community  Engagement  (FACE)     in  Multi-­‐Tiered  System  of  Supports  (MTSS)  

3:  Positive  Relationships  -­‐  Page  7    

Research  to  support  the  component:  

Ferguson,  C,  Jordan,  C.,  Wood,  L.,  &  Rodriguez,  V.  (2006).  Beyond  the  building:  A  facilitation  guide  for  school,  family,  and  community  connections  [Multimedia  Toolkit]  Austin,    TX:  Southwest  Educational  Development  Laboratory.  

Glickman,  N.  J.,  &  Scally,  C.  P.  (2008).  Can  community  and  education  organizing  improve    inner-­‐city  schools?  Journal  of  Urban  Affairs,  30(5),  557–577.  Retrieved  from  http://comm-­‐org.wisc.edu/papers2005/glickmanscally/glickmanscally.htm  

Henderson,  A.  T.,  &  Mapp,  K.  L.  (2002).  A  new  wave  of  evidence:  The  impact  of  school,  family,  and  community  connections  on  student  achievement.  Austin,  TX:  Southwest  Educational  Development  Laboratory  (SEDL).  

Mapp,  K.  L.  (2003).  Having  their  say:  Parents  describe  why  and  how  they  are  engaged  in    their  children’s  learning.  The  School  Community  Journal,  13(1),  35–64.  Retrieved  from  http://www.peoriatitlei.org/dist150/documents/Article.pdf  

Redding,  S.,  Langdon,  J.,  Meyer,  J.,  &  Sheley,  P.  (2004).  The  effects  of  comprehensive  parent  engagement  on  student  learning  outcomes.  Paper  presented  at  the  annual  meeting  of  the  American  Educational  Research  Association,  San  Diego,  CA.  Retrieved  from  http://www.hfrp.org/family-­‐involvement/publications-­‐resources/the-­‐effects-­‐of  comprehensive-­‐parent-­‐engagement-­‐on-­‐student-­‐learning-­‐outcomes  

   

A  Model  of  Family  &  Community  Engagement  (FACE)     in  Multi-­‐Tiered  System  of  Supports  (MTSS)  

4:  Multi-­‐Dimensional  Multi-­‐Tiered  Approach  -­‐  Page  8    

Key  Component  4:  Multi-­‐Dimensional  Multi-­‐Tiered  Approach  

When   families   are   not   responsive   to   school-­‐wide   family   engagement   efforts,   they   are  effectively  engaged  through  additional,  more  intensive  outreach.    

 

Specific  indicators:  

4A. School-­‐wide   family   engagement   plans   for   MTSS   have   been   collaboratively   developed   by  educators  and  families  and  are  implemented  with  fidelity.    

(goal  e.g.,  survey  results  indicate  that  80%  of  families  (at  each  school)  indicate  high  levels  of  satisfaction  with   their   level  of  participation  and   input   in   the  development  of   their   school’s  FACE  in  MTSS  plans)    

(strategy   e.g.,   include  multiple   forums   to   obtain   parental   input   regarding   how   they  would  like  to  be  engaged  with  their  child’s  education).  

4B. Information   about  MTSS   and   family   engagement   in  MTSS   is   readily   available   through   diverse  methods  (e.g.,  newsletter,  website,  information  at  school).  

(goal   e.g.,   in   addition   to   sending   information   home   with   students,   there   are   venues   for  parents  to  receive/obtain  information  if  they  do  not  have  access  to  a  computer  or  telephone  or  rely  on  public  transportation.  Additionally,  steps  are  taken  to  ensure  information  is  (or  can  be  made)  available  to  parents  who  cannot  read,  cannot  hear,  or  cannot  see,  if  needed)    

(strategy   e.g.,   collaboration   with   community   stakeholders   allows   for   information   sharing  regarding  MTSS  and  family  engagement   in  MTSS   in  multiple   forums  beyond  the  school  and  the   community   stakeholders   are   partners   in   translating   or   interpreting   information   to  parents  who  may  needs  translation  services).  

4C. The  school  plan  contains  a  goal  for  measuring  family  responsiveness  to  information  and  family  participation  in  MTSS.  

(goal  e.g.,  the  goal   for   family  responsiveness  and  family  participation   in  MTSS   is  developed  with  input  from  families  and  educators)    

(strategy   e.g.,   parents   are   surveyed   about   the   ways   in   which   they   would   like   to   receive  information  and  be  engaged  in  MTSS  and  that  is  used  to  inform  plans  and  evaluations).  

4D. System   for   evaluating   the   extent   of   family   responsiveness   to   participation   and   information  about  MTSS  is  in  place  (e.g.,  indicators,  ways  to  collect  data).  

(goal   e.g.,   data   are   collected   from   families   to   measure   the   degree   to   which   parents   are  accessing/utilizing  the  information  made  available  to  them  [i.e.,  parents  are  surveyed  about  the   ways   they   prefer   to   receive   information;   website   hits   are   counted;   community  organizations   that   provide   information   to   parents   give   feedback   regarding   the   number   of  parents  who  obtained  information  from  them,  etc.])    

(strategy  e.g.,  parents  are  surveyed  twice  per  year  to  determine  preferences  and  usefulness  of  venues  through  which  information  is  provided).  

A  Model  of  Family  &  Community  Engagement  (FACE)     in  Multi-­‐Tiered  System  of  Supports  (MTSS)  

4:  Multi-­‐Dimensional  Multi-­‐Tiered  Approach  -­‐  Page  9    

4E. Resources  available   for   intensive  outreach  should  be   focused  on   families  whose  children  have  the  highest  levels  of  need.)  

(goal  e.g.,  home  visits  are  focused  on  families  whose  children  have  high  levels  of  need)    

(strategy   e.g.,   collaboration  with   community   organizations   helps   contribute   resources   and  personnel  for  home  visits).  

4F. Specific   actions   of   family   members   related   to   engagement   in   MTSS   are   dependent   on   each  families’  desired  level  of  participation.  

(goal  e.g.,  80%  of  families  (at  each  school)  indicate  they  are  satisfied  with  the  ways  in  which  they  are  engaged  in  MTSS).  

(strategy   e.g.,   information   collected   from   families   [i.e.,   interviews,   surveys,   needs  assessments]  are  used  to  inform  and  revise  engagement  plans).  

4G. Multiple  community  agencies  and  school  personnel  have  clear  roles  in  efforts  to  increase  FACE  in  MTSS.  

(goal   e.g.,   roles   and   responsibilities   of   community   agencies   and   school   personnel   are  outlined  in  FACE  in  MTSS  implementation  plans  [which  are  integrated  within  district/school-­‐level  MTSS  implementation  plans]).)    

(strategy   e.g.,   community-­‐wide   resource   mapping   facilitates   the   development   of   working  relationships   with   community   stakeholders   interested   in   working/collaborating   with   the  district/school  on  mutually  identified  goals  [e.g.,  family  literacy]).    

 

Research  to  support  the  component:    

Auerbach,  S.  (2004).  Engaging  Latino  parents  in  supporting  college  pathways:  Lessons  from  a  college  access  program.  Journal  of  Hispanic  Higher  Education,  3(2),  125–145.  

Cooper,  C  (2010).  Family  poverty,  school-­‐based  parental  involvement,  and  policy-­‐focused  protective  factors  in  kindergarten.  Early  Childhood  Research  Quarterly,  25  (2010)  480–492  

Lewis,  L.,  Kim  Y,  &  Bey,  J  (2011).  Teaching  Practices  and  Strategies  to  Involve  Inner-­‐City  Parents  at  Home  and  in  the  School.  Teaching  and  Teacher  Education:  An  International    Journal  of  research  and  Studies,  v27  n1  p221-­‐234  

Monroe,  C.R.  (2009).  Teachers  closing  the  discipline  gap  in  an  urban  middle  school.  Urban  Education,  44(3),  322-­‐347  

Patrikakou,  E.  N.,  &  Weissberg,  R.  P.  (2000).  Parents’  perceptions  of  teacher  outreach  and  parent  involvement  in  children’s  education.  Journal  of  Prevention  and  Intervention  in  the  Community,  20,  103-­‐119.  

Stone,  S.  (2003).  The  transition  to  high  school:  Teacher  perspectives  in  a  large,  urban,  predominantly  minority  school  system.  Journal  of  Ethnic  and  Cultural  Diversity  in  Social  Work,  12(1),  47-­‐67.  

 

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5:  Empowering  Families  -­‐  Page  10    

Key  Component  5:  Empowering  Families  

Educators  have  increased  the  skills  families  need  to  support  their  child’s  educational  success  in  a  multi-­‐tiered  system  of  supports.    

 

Specific  indicators:  

The   skills   and   knowledge   families   need   to   support   their   child’s   learning   with   an   MTSS  framework  is  provided  by  the  school/district:  **aligned  with  Epstein’s  framework**  

 

5A. Methods   to   support   student   learning   at   home   ways   that   promote   achievement   of   academic  standards  and  behavioral  expectations  within  the  school  setting  

(goal  e.g.,  results  of  parent  surveys  indicate  80%  of  families  report  being  provided  with  skills,  knowledge,  and/or  connected  with  resources  to  support  student  learning  at  home).    

(strategy   e.g.,   collaboration   with   community   agencies   to   provide   ongoing   parent   training;  providing  workshops  at  the  school,  community  locations,  and  in  the  homes  of  some  families  that  specifically  target  how  to  support  student  learning  at  home).  

5B. Communicate  regularly  with  school  personnel  related  to  student  achievement  and  be  accessible  for  regular  communication  with  the  school  (through  their  preferred  method  of  contact).  

(goal   e.g.,   80%   of   families   (at   each   school)   report   having   been   provided   clear   directions  regarding   communication   with   the   school   [i.e.,   who   to   contact   with   a   concern,   who   to  contact   to   schedule   a   meeting,   how   to   contact   their   child’s   teacher,   how   to   access  information  about  their  child,  etc.).    

(strategy   e.g.,   share   communication   information   with   families   after   conducting   needs  assessment  information;  and  make  sure  it  is  readily  available  for  families  to  access).  

5C. Volunteer  time  or  resources  to  the  school  when  possible  (in  and  outside  of  school  day).  

(goal  e.g.,  80%  of  families  (at  each  school)  indicate  they  have  been  given  information  on  how  to  volunteer  and  what  to  do  if  they  would  like  to  volunteer)    

(strategy   e.g.,  provide   informational   sessions   on   volunteer   opportunities,   ask   families   how  they   would   like   to   volunteer,   and   provide   opportunities   for   parents   to   learn   skills   for  volunteering  in  new  ways  [e.g.,  reading  mentors]).  

5D. How  to  seek  information,  ask  questions,  ensure  understanding  of,  and  provide  input  on  the  data-­‐based   decision   making   and   problem-­‐solving   process   guiding   the   provision   of  supports/interventions.  

(goal   e.g.,  80%  of   families  with   a   child  who  has  been   involved   in   individual   or   small-­‐group  problem-­‐solving   efforts   indicates   they   have   been   given   information   on   problem-­‐solving,  asked   to   participate   and   provide   input   in   problem-­‐solving,   and   have   been   provided  

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opportunities   to   ask   questions   and   get   clarification   from   a   staff   member   regarding   the  problem-­‐solving  process).    

(strategy  e.g.,  provide  school-­‐wide  and  targeted  supports  to  families  to  enable  and  empower  participation   in   problem-­‐solving   efforts   [e.g.,   trainings,   meeting   mentors,   informational  sessions,  practice  sessions]).  

5E. How   to   access   and   utilize   community   supports   (information   about   availability   of   community  supports  should  be  provided  to  all  families).  

(goal   e.g.,   80%   of   families   (at   each   school)   indicate   they   have   knowledge   of   community  supports   available   to   them   and   have   been   given   directions   for   accessing   the   community  supports).    

(strategy   e.g.,   share   the   results   of   community-­‐wide   resource   mapping   with   families   and  include  families  in  the  collaborative  work  with  communities)  

5F. Understanding   and   adoption   of   skills   and   qualities   necessary   to   work   within   a   team   to   meet  student  goals  (team  should  include  school,  family,  community).  

(goal   e.g.,  80%  of   families  with   a   child  who  has  been   involved   in   individual   or   small-­‐group  problem-­‐solving   efforts   indicate   they   have   been   provided   opportunities   to   learn   skills   and  qualities  necessary  to  work  within  a  team)    

(strategy   e.g.,   provide   school-­‐wide   and   targeted   supports   to   families   regarding  communication   and   collaboration   skills   for   participating   in   PS  meetings;   utilize   community  resources   to   supplement   and   support   families’   participation   in   PS  meetings   [e.g.,  meeting  mentors]).  

How  do  educators  equip  families  with  those  skills?  

5G. Develop  and  promote  a  multi-­‐dimensional  definition  of  family  and  community  engagement.  

(goal   e.g.,   80%   of   families   indicate   they   have   been   provided   opportunities   to   engage   in  multiple  ways  [i.e.,  volunteer,  leader,  support  at  home,  etc.)    

(strategy  e.g.,  align  FACE  in  MTSS  needs  assessments,  surveys,  implementation  plans  around  a  multi-­‐dimensional  definition)  

5H. Engage  in  structured  planning  and  problem-­‐solving  to  overcome  barriers  associated  to  family  and  community  engagement.  

(goal  e.g.,  80%  of  families  indicate  the  school  has  implemented  strategies  to  remove  barriers  to  their  participation  and  engagement  in  the  school)    

(strategy  e.g.,  in  collaboration  with  families,  the  DLT  (or  SLT)  engages  in  structured  planning  and  problem-­‐solving  as  a  result  of  reviewing  FACE  in  MTSS  evaluation  data).    

5I. Share  a  common  belief  among  teams  that  family  and  community  engagement  as  essential  to  the  success  of  MTSS.  

(goal  e.g.,  80%  of  families  and  educators  report  FACE  in  MTSS  is  essential  to  the  success  of  MTSS)    

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(strategy  e.g.,  include  FACE  in  MTSS  information  and  awareness-­‐building  in  district  PD  plans  as  well  as  parent  workshops).  

5J. Regular,  clear,  and  culturally  responsive  communication  occurs  through  multiple  methods  (e.g.,  newsletters,   emails,   face   to   face  meetings,   phone   calls   all   occurring   on   a   regular   basis)   and   is  related   to   academic   standards,   behavioral   expectations,   curricula   or   supports   being   offered   to  students.  

(goal  e.g.,  80%  of   families   indicate   the  school’s  communication  methods  are   regular,   clear,  and   culturally   responsive,   and   have   provided   them   with   information   about   the   academic  standards,  behavioral  expectations,  and  the  curricula  or  supports  being  offered  to  students).    

(strategy   e.g.,   utilize   needs   assessment   and   survey   results   from   parents   to   inform  communication  plans  [including  method  and  content  of  communication]).  

5K. Invite  parents  to  any  meetings  related  to  school-­‐wide  issues  or  their  own  child  (ren)  and  clarify  actions  expected  from  family  and  community  members  in  the  process    

(goal  e.g.,  clear  team  member  roles  and  responsibilities  have  been  collaboratively  developed  (and  shared  if  a  new  parent)  with  parents  prior  to  the  meeting)    

(strategy   e.g.,   ask   parents   what   types   of   supports   they   need   in   order   to   participate   in  meetings  effectively,  including  the  role  they  wish  to  have  during  meetings).  

5L. Parent   trainings  and  workshops   specifically   related   to  understanding  and  participating   in  MTSS  are  responsive  to  families’  needs.    

(goal  e.g.,  80%  of   families   indicate   they  have   [been  provided  with   supports   to]  attended  a  training/workshop  on  their  role  in  MTSS)    

(strategy  e.g.,  provide  supports  to  parents  to  attend  trainings/workshops;  be  creative  and  do  not   require   in-­‐person   attendance   to   make   trainings/workshops   available;   partner   with  community  stakeholders  to  provide  trainings/workshops  to  parents  in  venues  convenient  to  them)  

5M. Develop   a   system   to   provide   more   intensive   efforts   to   engage   families   who   are   not  successfully  engaged  through  universal  efforts.  

(goal  e.g.,  80%  of  families  report  being  engaged  in  MTSS)    

(strategy   e.g.,   collaborate  with   community   stakeholders   to   implement   intensive   efforts   to  engage  families  [e.g.,  home  visits,  etc.]).  

5N. Provide  networking  opportunities  for  families  to  meet,  support,  and  learn  from  one  another.  

(goal  e.g.,  80%  of  families  indicate  knowing  and  talking  with  at  least  one  other  family  in  the  school  about  school-­‐related  matters)    

(strategy  e.g.,  provide   forums   for   families   to  meet/talk   together;  develop  virtual/in-­‐person  forums  for  discussion  about  school;  provide  “family  mentors”  to  new  families  to  the  school;  utilize  community  resources  to  connect  families  with  one  another  in  important  areas/ways).  

 

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Research  to  support  the  component:  

Chrispeels,  J.,  &  Gonzalez,  M.  (2004).  Do  educational  programs  increase  parents’  practices  at  home?  Factors  influencing  Latino  parent  involvement  (Family  Involvement  Research  Digest).  Cambridge,  MA:  Harvard  Family  Research  Project.  Retrieved  August  1,  2011  from  http://www.hfrp.org/publications-­‐resources/browse-­‐our-­‐publications/do-­‐educational-­‐programs-­‐increase-­‐parents-­‐practices-­‐at-­‐home-­‐factors-­‐influencing-­‐latino-­‐parent-­‐involvement.  

Chrispeels,  J.  H.,  &  Rivero,  E.  (2001).  Engaging  Latino  families  for  student  success:  How  parent  education  can  reshape  parents’  sense  of  place  in  education  of  their  children.  Peabody  Journal  of  Education,  76(2),  119-­‐169.  

Goddard,  R.  (2003).  Relational  networks,  social  trust,  and  norms:  A  social  capital  perspective  on  students’  chances  of  academic  success.  Educational  Evaluation  and  Policy  Analysis,  25(1),  59-­‐74.  

Jordan,  G.  E.,  Snow,  C.  E.,  &  Porche,  M.  V.  (2000).  Project  EASE:  The  effect  of  a  family  literacy  project  on  kindergarten  students’  early  literacy  skills.  Reading  Research    Quarterly,  35(4),  524-­‐546.    

Morrow,  L.M.,  &Young,  J.  (1997).    A  family  literacy  program  connecting  school  and  home:  Effects  on  attitude,  motivation,  and  literacy  achievement.  Journal  of  Educational  Psychology,  89,  736–742.  

Sheldon,  S.  B.  (2002).    Parents’  social  networks  and  beliefs  as  predictors  of  parent  involvement.    The  Elementary  School  Journal,  102(4),  301–316.  

Starkey,  P.,  &  Klein,  A.  (2000).    Fostering  parental  support  for  children’s  mathematical  development:  An  intervention  with  Head  Start  families.    Early  Education  and  Development,  11(5),  659–680.  

 

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Key  Component  6:  Collaborative  Problem  Solving      Families  of  children  receiving  Tier  II  (targeted,  supplemental)  and  III  (individualized,  intensive)  supports  are  effectively  engaged  in  all  steps  of  the  PS  process.  

 

Specific  Indicators  

Meeting  procedures:    

6A. The   team   has   established   procedures   and   protocols   (e.g.,   meeting   rules,   etc.)   that   facilitate  parent  input  in  the  problem-­‐solving  process    

(goal   e.g.,   the   problem-­‐solving   teams   and   meetings   are   conducive   to   effective   FACE   in  MTSS).  

(strategy  e.g.,  parents  and  teachers  are  asked  to  share  strengths  of  the  child  at  the  start  of  meetings,  parents  are  provided  with  information  about  meeting  procedures  in  advance,  staff  are  trained  on  communication  and  collaboration  skills).  

6B. Parent  availability  is  considered  when  scheduling  team  planning/problem-­‐solving  meetings.  

(goal  e.g.,  opportunities  for  participation  are  expanded  in  attempt  to  include  all  parents).  

(strategy   e.g.,  meetings   are   held   at  mutually   agreed   upon   times   taking   into   consideration  both  the  families  and  educators  schedule).  

6C. If  parents  are  unable  to  attend  meetings,  the  school’s  team  obtains  relevant  parental  input  prior  to  the  meeting  and  considers  the  input  throughout  the  planning/problem-­‐solving  process.    

(goal  e.g.,   the  district-­‐level  expectations   for   FACE   in  MTSS   include  pre-­‐meeting  procedures  for  obtaining  parental  input  to  inform  PS).  

(strategy  e.g.,  pre-­‐meeting  procedures  are  responsive  to  the  families’  needs  and  preferences  for   communicating   [informed   by   needs   assessment   data]   and   allow   sufficient   time   for  families  to  ask  questions  and  state  concerns).  

6D. For  parents  unable  to  attend  meetings,  parents  are  provided  information  following  meetings  and  given  opportunities  to  provide  input  and  get  clarification  within  a  timely  manner.    

(goal  e.g.,  the  district-­‐level  expectations  for  FACE  in  MTSS  include  post-­‐meeting  procedures  for   providing   parents   with   meeting   notes/results   and   opportunities   for   families   to   ask  questions  within  five  school  days  of  the  problem-­‐solving  meeting).  

(strategy   e.g.,   post-­‐meeting   procedures   are   responsive   to   the   families’   needs   and  preferences   for   communicating   [informed   by   needs   assessment   data]   and   allow   sufficient  time  for  families  to  ask  questions  and  state  concerns).  

Family  engagement  in  problem-­‐solving:    

6E. Parents   understand   the   problem-­‐solving   process   as   a   method   to   link   assessment   and  intervention  goals  and  strategies  for  their  child.    

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(goal  e.g.,  results  of  parent  surveys  indicate  80%  of  agreement  that  educators  explained  the  problem-­‐solving  process  to  parents  accurately).  

(strategy   e.g.,   the   district-­‐level   expectations   for   FACE   in   MTSS   include   pre-­‐meeting  procedures   regarding   the   inclusion   of   the   explanation   of   the   problem-­‐solving   process   and  meeting  when  inviting  families  to  attend  the  meeting).  

6F. Educators   and   families   provide   input   to   inform   problem   identification.   Problems   are   defined  collaboratively  and   there   is  mutual  agreement  among   families  and  educators   for   the   identified  problem.    

(goal   e.g.,  perception   surveys  of   both   families   and  educators   result   in   80%  of   families   and  educators  indicating  they  collaboratively  defined  the  problem  and  agreed  upon  the  identified  goal  and  came  to  agreement  on  the  next  steps  for  solving  the  problem).  

(strategy   e.g.,  meeting   procedures/forms   include   prompts   and   reminders   to   ensure   family  participation  and  input  on  problem-­‐identification).  

6G. The   goals   for   problem-­‐solving   are   collaboratively   developed   and   agreed   upon   by   families   and  educators  prior  to  engaging  in  additional  problem-­‐solving  activities.  

(goal  e.g.,  results  of  parent  surveys  indicate  80%  of  agreement  that  educators  explained  the  purpose  of  the  problem-­‐solving  meeting  and  process  to  families  along  with  the  invitation  for  attending  the  meeting).  

(strategy   e.g.,   part   of   the   district-­‐level   FACE   in   MTSS   expectations   include   a   pre-­‐meeting  procedures   that   include   explanation   of   the   problem-­‐solving   process   and   meeting   when  inviting  families  to  attend).  

6H. Parent   input   informs   hypothesis   development   and   validation   during   problem-­‐analysis   and  parents  and  educators  agree  upon  the  hypothesis  that  will  guide  intervention  selection.    

(goal   e.g.,  perception   surveys  of   both   families   and  educators   result   in   80%  of   families   and  educators   indicating   they   came   to   agreement   on   the   hypotheses   that   guided   intervention  selection).  

(strategy  e.g.,  the  district-­‐level  FACE  in  MTSS  expectations  include  meeting  procedures  that  include   an   explanation   of   the   problem-­‐solving   process   and   solicit   input   from   families   to  inform  hypothesis  development  and  validation).    

6I. Parents  are  included  in  intervention  development  plans  in  the  following  ways:  • Parental  input  is  considered  when  identifying  intervention  strategies.  • Resources   and   supports   are  provided   to  parents   so   that   they   can   support   intervention  

implementation  at  home,  if  needed.  • Parents  are  provided  opportunities  to  assist  with  data  collection  and  monitoring.  • At   a   minimum,   parents   are   provided   with   timely   updates   about   their   child’s   progress  

through   graphs   or   functionally   equivalent  methods   of   summarizing   performance   rates  and  levels.  Parents  are  also  provided  intervention  implementation  fidelity  data.  Supports  are  provided  to  parents  for  interpreting  student  performance  data  efficiently  and  to  the  satisfaction  of  the  parent.  

A  Model  of  Family  &  Community  Engagement  (FACE)     in  Multi-­‐Tiered  System  of  Supports  (MTSS)  

6:  Collaborative  Problem  Solving  -­‐  Page  16    

(goal   e.g.,  perception   surveys  of   both   families   and  educators   result   in   80%  of   families   and  educators   indicating   they   were   partners   in   the   areas   listed   above   for   intervention  development).  

(strategy  e.g.,  the  district-­‐level  FACE  in  MTSS  expectations  include  meeting  procedures  that  include  obtaining  input  from  families  to  inform  intervention  development,  collaboration  for  implementation  of  the  intervention  and  decision-­‐making  regarding  a  students’  RtI).    

6J. Parents   are   included   when   making   decisions   about   a   students’   response   to   intervention   and  subsequent  changes  to  intervention,  instruction,  and  curricular  plans.  

(goal   e.g.,   perception   surveys   of   families   result   in   80%   of   families   indicating   they   were  satisfied  with  the  degree  to  which  they  were  included  in  the  decisions  regarding  their  child’s  response  to  intervention  and  subsequent  curricular/instructional  changes).  

(strategy   e.g.,   the   district-­‐level   FACE   in   MTSS   expectations   include   meeting   procedures  regarding  parental  participation  in  the  decision-­‐making  process  regarding  a  students’  RtI  and  subsequent  curricular/instructional  changes).  

 

Literature  to  support  this  component:    

*  Most  of  the  research  supporting  family  engagement  in  problem-­‐solving  is  derived  from  the  research  on  Conjoint  Behavioral  Consultation.  

 

Colton,  D.  L.,  &  Sheridan,  S.  M.    (1998).  Conjoint  behavioral  consultation  and  social  skills    training:  Enhancing  the  play  behaviors  of  boys  with  attention  deficit  hyperactivity  disorder.  Journal  of  Educational  &  Psychological  Consultation,  9,  3-­‐29.    

Garbacz,  S.  A.,  Woods,  K.  E.,  Swanger-­‐Gagné,  M.  S.,  Taylor,  A.  M.,  Black,  K.  A.,  &  Sheridan,  S.  M.  (2008).  Conjoint  behavioral  consultation:  The  effectiveness  of  a  partnership-­‐centered  approach.  School  Psychology  Quarterly.  2008;  23:  313-­‐327.  

Illsley,  S.,  &  Sladeczek,  I.  E.  (2001).  Conjoint  behavioral  consultation:  Outcome  measures  beyond  the  client  level.  Journal  of  Educational  &  Psychological  Consultation,  12,  397-­‐404.    

Sheridan  SM,  Kratochwill  TR.  Conjoint  behavioral  consultation:  Promoting  family–school  connections  and  interventions.  2.  New  York:  Springer;  2007  

Sheridan,  S.  M.,  Eagle,  J.  W.,  &  Doll,  B.  (2006).  An  examination  of  the  efficacy  of  conjoint  behavioral  consultation  with  diverse  clients.  School  Psychology  Quarterly,  21,  396-­‐417  

Sheridan,  S.  M.,  Clarke,  B.  L.,  Marti,  D.  C.,  Burt,  J.  D.,  &  Rohlk,  A.  M.  (2005).  Conjoint  behavioral  consultation:  A  model  to  facilitate  meaningful  partnerships  for  families  and  schools.  Retrieved  August  31,  2005,  from  Harvard  University,  Harvard  Family  Research  Project  Web  site:  http://www.gse.harvard.edu/hfrp/projects/fine/resources/digest/cbc.html  

Sheridan,  S.  M.,  Eagle,  J.  W.,  Cowan,  R.  J.,  &  Mickelson,  W.  (2001).  The  effects  of  conjoint  behavioral  consultation  results  of  a  four  year  investigation.  Journal  of  School  Psychology,  39,  361-­‐385.  

A  Model  of  Family  &  Community  Engagement  (FACE)     in  Multi-­‐Tiered  System  of  Supports  (MTSS)  

6:  Collaborative  Problem  Solving  -­‐  Page  17    

Sheridan,  S.  M.,  Warnes,  E.,  Brown,  M.,  Schemm,  A.,  &  Cowan,  R.  J.  (2004).  Family-­‐centered  positive  psychology:  Building  on  strengths  to  promote  student  success.  Psychology  in  the  Schools,  41,  7-­‐17.  

Sheridan,  S.  M.,  Erchul,  W.  P.,  Brown,  M.  S.,  Dowd,  S.  E.,  Warnes,  E.  D.,  Marti,  D.  C.,  Schemm,  A.  V.,  &  Eagle,  J.  W.  (2004).  Perceptions  of  helpfulness  in  conjoint  behavioral  consultation:  Congruity  and  agreement  between  teachers  and  parents.  School  Psychology  Quarterly,  19,  121-­‐140.  

Sladeczek,   I.   E.,   Elliott,   S.   N.,   Kratochwill,   T.   R.,   Robertson-­‐Mjaanes,   S.,   &   Stoiber,   K.   C.   (2001).  Application  of  Goal  Attainment  Scaling  to  a  Conjoint  Behavioral  Consultation  Case.  Journal  of  Educational  and  Psychological  Consultation,  12(1),  45-­‐58.  

Wilkinson,  L.  (2005).  Bridging  the  research-­‐to-­‐practice  gap  in  school-­‐based  consultation:  An  example  using  case  studies.  Journal  of  Educational  and  Psychological  Consultation,  16(3),  175-­‐200.