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Ref: Facilitator POL PURPOSE The purpose of this policy is to formalise the procedure whereby a facilitator should act with regards to: Training and related administration To ensure proper control regarding travelling and other related expenses versus the payment of the facilitator. OBLIGATIONS OF FACILITATOR It is expected from the facilitator to: 1. Render the Prescribed Services with due skill and proper care, maintaining the highest professional standard at all times. 2. Perform such Prescribed Services at locations / premises / areas as are agreed to between himself and Itubash. 3. While rendering the prescribed services, maintain professional standards of conduct in relation to the Code of Conduct of Itubash Traning Institute

Facilitator policy & procedures

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Page 1: Facilitator policy & procedures

Ref: Facilitator POL

PURPOSE

The purpose of this policy is to formalise the procedure whereby a facilitator should act with regards to:

Training and related administration To ensure proper control regarding travelling and other related

expenses versus the payment of the facilitator.

OBLIGATIONS OF FACILITATOR

It is expected from the facilitator to:

1. Render the Prescribed Services with due skill and proper care, maintaining the highest professional standard at all times.

2. Perform such Prescribed Services at locations / premises / areas as are agreed to between himself and Itubash.

3. While rendering the prescribed services, maintain professional standards of conduct in relation to the Code of Conduct of Itubash Traning Institute

4. During the currency of this Agreement, accept only such other assignments as will not impede his ability or conflict with his obligation to render the Prescribed Services within the time period for the specific training as per arrangement.

5. Refrain from any action, which may prejudice or be adverse to the business interests of Itubash

6. Submit to Itubash such information and reports as may be required.

Page 2: Facilitator policy & procedures

7. On completion of the training course, the trainer must return to the sales person/ project manager:

o Manuals including the facilitators manual

o Research papers, letters and/or other documents or information stored electronically or remotely or in any other form and all copies thereof which were created, compiled or brought into being by the facilitator or came into his possession during the course of the rendering by him of the Prescribed Services.

8. Have means of transport available to provide for his own transport, unless otherwise arranged.

9. Ensure that at all times he has access to such facilities and equipment as he may require for the purpose of rendering the Prescribed Services.

10. Be solely responsible for the administration as prescribed by . Itubash Training Institute

11. Be liable to Itubash for any loss that Itubash may suffer as a result of any theft, fraud and breach of confidentiality or other criminal act of the facilitator.

12. Adhere to specific delivery times to that of Itubash and ensure that its performance will meet the specifications / requirements of Itubash.

13. Be responsible for obtaining whatever certification and/or accreditation are necessary to enable the facilitator to carry out his/her obligations under this Agreement.

14. After completion of the training provide the following documentation to Itubash: An Invoice for the services rendered as agreed between both parties, Facilitator check-list, Reports as prescribed format.

Page 3: Facilitator policy & procedures

EXPENSES BY COMPANY

1. Facilitator fees are a fixed rate per day as per Service level agreement.

2. The facilitator will be responsible for his/her own transport, and will receive a travel allowance of R2.00 p/km travelled. This will only be paid once invoice has been received after completion of training.

3. All meals will be for the facilitators own account.

4. When accommodation is needed, arrangements will be made by the Sales Representative or Project Manager, and details will be provided to the facilitator.

5. Payment of all Invoices will be done on or before the last day of each month.

PROCEDURES FOR TRAINING ADMINISTRATION

1. Training schedule and details will be confirmed with the facilitator by the Sales Representative or Project Manager.

2. All necessary documentation and training materials will be handed to the facilitator 12 hours before commencement of training. Please make an appointment with the Sales Representative or Project Manager in advance to collect all necessary documents.

3. It is the responsibility of the facilitator to ensure that all materials, stationary, learning aids and documentation are correct before leaving the office.

4. Ensure that the training venue is safe and conducive for learning.

5. If there is any major problem that the facilitator can not solve, the facilitator needs to report it to the Sales Representative or Project Manager immediately.

6. After completion of the training the following documents need to be submitted to the Sales Representative or Project Manager.

Portfolio of Evidence/ Learner workbooks – MARKED Attendance registers Facilitator checklist (With documents as referred to) Assessment summary (hard copy and electronic save in assessment feedback

report on the server)

Page 4: Facilitator policy & procedures

Final report hard copy and electronic save in assessment feedback report on the server)

Facilitators invoice

There after the invoice can be processed and payment to the facilitators will be made in 48 hours

PLEASE NOTE:

No payments will be made before all the above documentation are delivered to the Sales Representative or Project Manager at our offices at 28 Bester street.

All templates is saved on the Itubash Server, Facilitators Info Pack Contact numbers of Sales Representatives or Project Managers

NB