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1 FACILITY ACCESSIBILITY DESIGN STANDARDS (2007) We would like to thank and recognize the contributions of the Corporation of the City of London for their generous permission to utilize the Facility Accessibility Design Standard document.

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Page 1: FACILITY ACCESSIBILITY DESIGN STANDARDS (2007) › ... › Accessibility › FacilityAccessibilityDesignStandards.pdfSUBJECT: Facility Accessibility Design Standards (FADS) The City

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FACILITY ACCESSIBILITY DESIGN STANDARDS (2007)

We would like to thank and recognize the contributions of the Corporation of the City of London for their generous permission to utilize the Facility Accessibility Design Standard document.

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2009 02 23

REPORT OF THE ENGINEERING & PLANNING DEPARTMENT

PLANNING DIVISION

TO: Mayor John Rowswell and Members of City Council SUBJECT: Facility Accessibility Design Standards (FADS) The City of London has developed a comprehensive guide for barrier free development known as Facility Accessibility Design Standards (FADS). This document includes sections on entrances, ramps, stairs, elevators, washrooms, parking, lighting, etc. The introduction to the 2007 FADS Standards states “ This standard addresses accessibility requirements for the design and construction of new facilities, as well as the retrofit, alteration or addition to existing facilities, owned, leased or operated by the City of London. This standard particularly addresses the needs of persons with disabilities, including, but not limited to, persons with mobility impairment, hearing impairment, visual impairment, cognitive impairment, persons who are deaf-blind and persons with limited stamina and/or dexterity.” The complete document is available at:

http://www.london.ca/city-hall/accessibility/documents/FADS_2007_final.pdf FADS has been adopted by a number of Ontario municipalities including Guelph, Hamilton, St. Catherine's, Thunder Bay, Windsor and many smaller communities. At the request of the Sault Ste. Marie Accessibility Advisory Committee, City staff has reviewed the FADS document and are recommending that it be adopted by City Council as the accessible design standard for the construction of new municipal facilities or additions to existing municipal buildings. FADS would not apply to repair or maintenance items such as roof replacement, or upgrades to heating and ventilating systems.

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3

Both the Accessibility Advisory Committee and City staff agree that the City’s existing zoning bylaw barrier free parking and site plan requirements are preferable to the FADS standard and should be retained. This will ensure consistency with the private sector on new development in our community. It will be the responsibility of the project architect to ensure that the design of any new municipal buildings be consistent with FADS. Project architects will also be required to consult with the City's Accessibility Advisory Committee on barrier free issues. Although the document would not apply to non-municipal construction, it provides a valuable reference tool and can act as a best practices guide for the private sector. It should be noted that many components of FADS are currently being reviewed by the Province for possible inclusion in the 2011 version of the Ontario Building Code (OBC). This report has been reviewed and approved by the City’s Accessibility Advisory Committee, Commissioner of Community Services, Commissioner of Engineering & Planning, Commissioner of Public Works and Transportation and Chief Building Official. Planning Director’s Recommendation That City Council adopt the City of London's Facility Accessibility Design Standards for the construction of new municipal facilities or additions to existing buildings while maintaining the City's current standards for barrier free parking and site plan requirements. DBM/pms Data\APPL\REPORT\FADS-2.doc

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

APPENDICESA Universal Design Principles

and Guidelines 97B FADS Checklist.. 99C Change Order Form 102

4.3.12 Parking 584.3.13 Passenger Loading Zones 604.3.14 Landscaping Materials

and Plantings 614.3.15 Benches 624.3.16 Picnic Tables 634.3.17 Street Furniture 644.3.18 Kitchens and Kitchenettes 65

1.0

2.0

3.0

4.0

4.14.1.14.1.24.1.34.1.4

4.1.54.1.64.1. 7

4.1.8

4.1.94.1.104.1.114.1.124.1.134.1.144.1.15

4.24.2.14.2.24.2.34.2.44.2.54.2.64.2.74.2.84.2.94.2.10

4.34.3.14.3.24.3.34.3.44.3.5

4.3.64.3.7

4.3.8

4.3.9

4.3.104.3.11

TABLE OF CONTENTS

Introdyction 1

Glossary and pefinitions 2

Scope and Application 5

Design Standards 7

Access and CirculationSpace and Reach Requirements 9Ground and Floor Surfaces 11Protruding & Overhead Objects .. 12Accessible Routes. Pathsand Corridors 13Entrances 15Doors 16Gates. Turnstiles andOpenings 20Windows. Glazed Screensand Sidelights 21Ramps 22Curb Ramps 25Stairs 27Handrails 28Escalators 29Elevators 30Platform Lifts 33

Washroom FacilitiesToilet Facilities 34Toilet Stalls 36J:Q.iM.:; .............•.......................38Lavatories .. , 39Urinals .40Washroom Accessories .. " " .41Individuai Washrooms .42Bathtubs .44Shower Stalls .45G~bBa~ 46

Other AmenitiesDrinking Fountains 47Viewing Positions .48Elevated Platforms .49Dressing Rooms 50Offices. Work Areas andMeeting Rooms 51Waiting and Oueuing Areas 52Tables. Counters andWork Surfaces 53Information r Receptionand Service Counters 54Storage. ShelVing andDisplay Units 55Lockers and Baggage Storage 56Balconies. Porches. TerracesAnd Patios 57

4.44.4.1

4.4.2

4.4.3

4.4.44.4.54.4.64.4.74.4.84.4.94.4.104.4.11

4.4.124.4.134.4.144.4.154.4.16

4.54.5.1

4.5.24.5.34.5.44.5.5

4.5.64.5.74.5.84.5.94.5.10

Systems and ControlsEmergency Exits,Fire Evacuation and Areasof Refuge Assistance 67Controls and OperatingMechanisms 68Vending and TicketingMachines 69Visual Alarms 70Public Telephones 71Assistive Listening Systems 73Signage 74Detectable Warning Surfaces 76Public Address Systems 77Information Systems 78Card Access. Safety andSecurity Systems 79Glare and Light Sources 80Ligh~ng 81Materials and Finishes 82Texture and Colour 83Acoustics 84

Facility-Specific RequirementsArenas. Halls and OtherIndoor Recreational Facilities 85Outdoor Recreationai Facilities 86SWimming Pools 88Cafeterias 89Churches. Chapels and OtherPlaces of Worship 90Libraries 91Business. Mercantile and Civic 93Police Stations 94Municipal Courts 95Transportation Facilities 96

TABLE OF CONTENTS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

1.0 INTRODUCTION

This standard addressesaccessibility requirements for thedesign and construction of newfacilities, as well as the retrofit,alteration or addition to existingfacilities, owned, leased or operatedby the City of London. Thisstandard particularly addresses theneeds of persons with disabilities,including, but not limited to,persons with a mobility impairment,hearing impairment, visualimpairment, cognitive impairment,persons who are deaf-blind andpersons with limited stamina and/ordexterity.

This standard is intended toencompass the intent of the OntarioHuman Rights Code, in terms ofrespecting the dignity of personswith disabilities. "The phrase'respects their dignity' means to actin a manner which recognizes theprivacy, confidentiality, comfort,autonomy and self-esteem ofpersons with disabilities, whichmaximizes their integration andwhich promotes full participationin society." (Ontario Human RightsCommission)

This standard incorporates the beliefin universal design that recognizesthe broad diversity of people whouse facilities. Universal design isdefined as:"The design of products andenvironments to be usable by allpeople, to the greatest extentpossible, without the need for

adaptation or specialized design."The universal design philosophy isstructured around the seven designprinciples listed below. (Refer toAppendix A for further informationon the universal design principlesand their gUidelines.)

This standard reflects minimumdimensional criteria requiredfor adult persons. Prior to thedesign stage of a project, specialconsideration should be given tothe function of the facility and thepatrons who will use it. A reviewand upgrade of this standard maybe required in some instances,particularly if a facility is designedprimarily for the use of a partlculartype of user, such as children orolder persons.

Where conflicts exist betweenscoping and/or dimensionalrequirements of this standard andlegislation enacted by the federalor provincial governments', themost accommodating requirementsshall apply (i.e. the requirement(s)that will result in the mostaccommodating environment butnever less than the minimumrequirements of the current OntarioBuilding Code).

The Facilities Design andConstruction Division of the City ofLondon shall review and/or updatethis standard every 3-5 years, toreflect technological advancementand new construction practices, aswell as changes to the barrier-freedesign requirements of various

codes and standards such as theOntario Building Code and the CSAStandard B651 - Accessible Designfor the Built Environment.

This standard recognizes theconcept of equivalent facilitationas a means to encourage newand innovative design ideasand solutions. Departures fromparticular technical and scopingrequirements of this standardby the use of other designs andtechnologies are encouragedwhen the alternatives will providesubstantially equivalent or greateraccess to the usability of theelement and/or facility. Designdepartures from informationprovided and referenced in thisstandard should be carefullyassessed to determine the validityof the application and may requirereview by a committee appointedfor this purpose by the FacilitiesDesign and Construction Division ofthe City of London.

Dimensions used in this standardare in metric units. Nearest imperialequivalent dimensions are inparentheses.

For the purposes of this standard,words and terms in italics have theirmeanings defined in Section 2.0.

The City of London encourages allusers of this standard to providefeedback, as well as to makeproposals for changes, additionsand/or deletions. A proposedChange Order Form is included inAppendix B of this standard.

1. EQUITABLE USE:The design is useful and marketable to people with diverse abilities.

2. FLEXIBILITY IN USE:The design accommodates a wide range of individual preferences and abilities.

3. SIMPLE AND INTUITIVE USEUse of the design is easy to understand, regardless of the user's experience, knowledge, language skills, or

current concentration level.4. PERCEPTIBLE INFORMATION:

The design communicates necessary information effectively to the user, regardless of ambient conditions orthe user's sensory abilities.

S. TOLERANCE FOR ERROR:The design minimizes hazards and the adverse consequences of accidental or unintended actions.

6. LOW PHYSICAL EFFORT:The design can be used efficiently and comfortably with a minimum of fatigue.

7. SIZE AND SPACE FOR APPROACH AND USE:Appropriate size and space are provided for approach, reach, manipulation and use, regardless of user's

body position, size, posture or mobility.

The Principles of UNIVERSAL DESIGN© NC State University, The Center for Universal Design

1.0 INTROOUCTION

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

2.0 GLOSSARY AND DEFINITIONS

GRAPHIC CONVENTIONS

Dimensions that are not markedmaximum or minimum are absolute,unless otherwise indicated.

GENERAL TERMINOLOGY

comply with Meet one or morespecifications of this standard.

if '" then Denotes a specificationthat applies only when theconditions described are present.

maz Denotes an option oralternative.

shall Denotes a mandatoryspecification or requirement.

shOUld Denotes an advisoryspecification or recommendation.

DEFINITIONS

Access aisle: An accessiblepedestrian space between elements,such as parking spaces, seatingand desks, that provides clearancesappropriate for the use of theelements.

Accessible: Describes a site,buildinq, facility or portion thereofthat complies with this standard.

Accessible element: An elementspecified by this standard (forexample, telephone, controls etc.).

Accessible route: A continuousunobstructed path connectingaccessibie elements and spacesof a faciiity. Interior accessibleroutes may include corridors, floors,ramps, elevators, platform liftsand clear floor spaces at fixtures.Exterior accessible routes mayinclude parking access aisies, curbramps, crosswalks at vehicularways, waiks, ramps and platformlifts.

Accessible space: Space thatcomplies with this standard.

Adaptable: The ability of a certainbulldlnq space or element, suchas kitchen counters, sinks, and

grab bars, to be added or alteredso as to accommodate the needsof individuals with or withoutdisabiiities or to accommodate theneeds of persons with differenttypes or degrees of disabilities.

AddjtiQn: An expansion, extension,or increase in the gross floor area ofa facility.

Alteration: A change to a facilitythat affects or could affect theusability of the facility or partthereof. Alterations include, butare not limited to, remodelling,renovation, retrofitting,rehabilitation, reconstruction,historic restoration, resurfacingof circuiation paths or vehicularways, changes or rearrangementof the structural parts or elements,and changes or rearrangementin the plan configuration ofwalls and full-height partitions.Normal maintenance, paintingor wallpapering, or changes tomechanical or electrical systems arenot alterations, unless they affectthe usability of the building.

Area Qf rescue assistance: Anarea which has direct access toan exit, where people who areunable to use stairs may remaintemporarily in safety to awaitfurther instructions or assistanceduring emergency evacuation.

Assembly area: A room orspace accommodating a groupof individuals for recreational,educational, politicai, social, civicor amusement purposes, or for theconsumption of food and drink.

Attic or Roof s.pace: The spacebetween the roof and the ceiling ofthe top storey or between a dwarfwall and a sloping roof.

Automatic door: A door equippedwith a power-operated mechanismand controls that open and close thedoor automatically upon receipt ofa momentary actuating signal. Theswitch that begins the automaticcycle may be a photoelectric device,floor mat, or manual switch. (SeePower-assisted door)

BQard roQm or Conference roQmor Meeting room: A room used formeetings, which accommodates sixor more people.

Building: A structure occupyingan area greater than ten squaremetres, consisting of a wall, roofand floor or any of them, or astructural system serving thefunction thereof, including allplumbing, fixtures and servicesystems appurtenant thereto; or astructure occupying an area of tensquare metres or less that containsplumbing, including the plumbingappurtenant thereto; or structuresdesignated in the Ontario BuildingCode.

CirculatiQn path: An exterior orinterior way of passage from oneplace to another for pedestrians,including, but not limited to, walks,hallways, courtyards, stairways, andstair landings.

f::.Iem:: Unobstructed.

Clear floQr space: The minimumunobstructed floor or ground spacerequired to accommodate a single,stationary wheelchair, scooter orother mobility device, including theuser.

CLQsed-circuit telephQne: Atelephone with dedicated line(s),such as a house phone, courtesyphone or phone that must be usedto gain entrance to a facility.

Common us.e: Refers to thoseinterior and exterior rooms, spacesor elements that are made availablefor the use of a restricted group ofpeople (for example, occupants of ahomeless shelter, the occupants ofan office building, or the guests ofsuch occupants).

Ccos.s. sLope: The slope that isperpendicular to the direction oftravel. (See running slope)

Curb ramp: A short ramp cuttingthrough a curb or built up to a curb.

2.0 GLOSSARY AND DEFINITIONS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

2.0 GLOSSARY AND DEFINITIONS

Detectable warning surfaces: Astandardized surface feature builtinto or applied to walking surfacesor other elements to warn personswith a visual impairment of hazardson a circulation path.

DisabWtv: Any restriction or lackof ability to perform an activity inthe manner or within the rangeconsidered normal for a humanbeing.

Egress< Means of: A continuousand unobstructed way of exittravel from any point in a faciiityto a public way. A means of egresscomprises vertical and horizontaltravel and may include interveningroom spaces, doorways, hallways,corridors, passageways, balconies,ramps, stairs, enclosures, lobbies,horizontal exits, courts and yards.An accessible means of egress isone that complies with this standardand does not include stairs, stepsor escalators. Areas of rescueassistance, protected lobbies orprotected elevators may be includedas part of an accessible means ofegress.

Element: An architectural ormechanical component of abuilding, facility, space or site (e.g.,telephone, curb ramp, door, drinkingfountain, seating or water closet).

Entrance: Any access point intoa building or facility used for thepurposes of entering. An entranceincludes the approach walk, thevertical access leading to theentrance platform, the entranceplatform itself, vestibules (ifprovided), the entry door(s) orgate(s), and the hardware of theentry door(s) or gate(s).

Facility Qr Eacj!jties: All or anyportion of buildings, structures,site improvements, complexes,equipment, roads, walks,passageways, parks, parking lotsor other real or personal propertylocated on a site.

Ground floor: Any occupiabie floorless than one storey above or belowgrade with direct access to grade.A facility always has at least oneground floor and may have more

than one ground floor, as wherea split-level entrance has beenprovided or where a faciiity is builtinto a hillside.

Guard: A safety railing used as abarrier to prevent encroachment oraccidental falling from heights.

ffandraj/: A component whichis normally grasped by hand forsupport at stairways and otherplaces where needed for the safetyof pedestrians.

Heritage EacWty: A facilityor portions thereof designatedunder the Ontario Heritage Act,or identified in the inventory ofheritage resources for the Cityof London. (See Public HeritageFacility)

Impairment: Any loss orabnormality of psychological,physiological or anatomicalstructure or function.

Mezzanine or Mezzanine floor:That portion of a storey which isan intermediate floor level, placedwithin the storey and havinqoccupiable space above and belowits floor.

Marked crossing: A crosswalkor other identified path intendedfor pedestrian use in crossing avehicular way.

Occupiable: A room or enclosedspace designed for humanoccupancy in which individualscongregate for amusement,educational or similar purposes, orin which occupants are engagedat labour, and which is equippedwith means of egress, light andventilation.

Open space: Large-scale tractsof land without visible evidence ofresidential, commercial or industria!development. These areas maybe privately or publicly owned andare generally left in a natural stateand not programmed for activerecreation. The benefits of openlands typically extend beyond theimmediate area and usually provldecommunity-wide benefits.

Operable portion: A part of apiece of equipment or applianceused to insert or withdraw objects,or to activate, deactivate, or adjustthe equipment or appliance (forexample, coin slot, push button,handle).

&u:k: Land that is privatelyor publicly held that has beendeveloped for multiple recreationaland leisure-time uses. This landbenefits the entire communityand balances the demands ofthepublic for outdoor recreationalfacilities and other amenities,such as pathways, picnic areas,playgrounds, water features, spacesfor free play and leisure.

power-assisted door: A doorused for human passage that hasa mechanism that helps to openthe door or relieves the openingresistance of a door, upon theactivation of a switch or a continuedforce applied to the door itself.

Private open space: Privatelyowned land areas within asubdivision, generally smaller inscale than open space, which havebeen left free from structures,parking lots and roads. These typesof areas generally benefit onlythe residents or employees of theparticular subdivision and usuallyremain in private ownership.

public Heritage EacWty: A facilityor portions thereof designatedunder the Ontario Heritage Act,or identified in the inventory ofheritage resources for the Cityof London and that is open andaccessible to the public. (SeeHeritage Facility)

public use: Describes interioror exterior rooms or spaces thatare made available to the generalpublic. Public use may be providedat a facility that is privately orpublicly owned.

BilmJ2: A walking surface which hasa running slope greater than 1: 25.

Retrofit: See Alteration.

Running slope: The slope that isparallel to the direction of travel.(See Cross slope)

2.0 GLOSSARY AND DEFINITIONS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

2.0 GLOSSARY AND DEFINITIONS

Service entrance: An entranceintended primariiy for delivery ofgoods or services and not intendedfor use by the public.

service room: A room providedin a building to contain equipmentassociated with bUilding services,

Service space: A space providedin a facility to facilitate or concealthe installation of facility servicefacilities such as chutes, ducts,pipes, shafts or wires,

Sjgnage: Displayed verbal,symbolic, tactile and pictorialinformation,

Si1I:.: A parcel of land bound bya property line or a designatedportion of a public right-of-way,

Sjte tmacassunent: Landscaping,paving for pedestrian and vehicularways, outdoor lighting, recreationalfacilities added to a site,

Sleeping accommodations:Rooms in which people sleep, forexample, a dormitory,

S/2iH;.e.: A definable area (e.g, room,toilet room, hall, assembly area,entrance, storage room, alcove,courtyard or lobby),

Storey: That portion of a buildingincluded between the uppersurface of a floor and the uppersurface of the floor next above,If such portion of a building doesnot include occupiable space, itis not considered a storey for thepurposes of this standard, Theremay be more than one floor levelwithin a storey, as in the case of amezzanine or mezzanines.

Structural frame: The columnsand the girders, beams, trusses andspandrels having direct connectionto the columns and all othermembers which are essential to thestabiiity of the building as a whole.

I.Q.Q. (Telecommunication Device forthe Deaf): See Text telephone,

IIY. (Teletypewriter): See Texttelephone,

IactUe: Describes an object thatcan be perceived using the sense oftouch.

Technically infeasible: Means,with respect to an alteration of abUilding or a facility, that it has littlelikelihood of being accomplished,because:- existing structural conditionswould require moving or alteringa load-bearing member which isan essential part of the structuralframe; or- other existing physical or siteconstraints prohibit modificationor addition of necessary elements,spaces or features which are infull and strict compliance with theminimum requirements for newconstruction,

Temporary structure: A facilitythat is not of permanentconstruction but that is extensivelyused, or is essential for public usefor a period of time, Examplesof temporary facilities coveredby this standard include, but arenot limited to, reviewing stands,bleacher areas, temporary kiosks,temporary health screening servicesor temporary safe pedestrianpassageways around a constructionsite, Structures and equipmentdirectly associated with the actualprocesses of construction, suchas scaffolding, brldcmq, materialshoists, or construction trailers, arenot included,

Text telephone (TIn:Machinery or equipment thatemploys interactive text-basedcommunication through thetransmission of coded signals acrossthe standard telephone network,Text telephones can include, forexample, devices known as TDDs(telecommunication display devicesor telecommunication devices fordeaf persons) or computers withspecial modems, Text telephonesare also called TTYs, an abbreviationfor teletypewriter.

Vehicular way: A route intendedfor vehicular traffic, such as astreet, driveway or parking lot,within the boundary of the site,

Wi1.lk: An exterior pathway witha prepared surface intended forpedestrian use, including generalpedestrian areas, such as plazasand courts, within the boundary ofthe site,

2,0 GLOSSARY AND DEFINITIONS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

GENERAL

The requirements of this standardshall be• mandatory for all newly

constructed and retrofittedfacilities owned, ieased oroperated by the City of London;and

• encouraged for all otherfacilities, whether new orretrofitted.

Exceptions; This standard does notapply to• residential occupancies;• buildings of Group F Division 1

occupancy, as defined by theOntario Building Code (latestedition with all amendments);and

• bUildings which are not intendedto be occupied on a daily or full­time basis, including, but notlimited to, automatic telephoneexchanges, pump houses andsubstations.

GENERAL APPLICATION

All areas of newly designed or newlyconstructed facilities and alteredportions of existing facilities shallcomply with Sections 4.1 to 4.4of this standard, unless otherwiseprovided in this section or asmodified in Section 4.5, Facility­Specific Requirements.

Exceptions; The requirements ofSections 4.1 to 4.4 do not apply to• service rooms• elevator machine rooms• janitor rooms• service spaces• crawl spaces• attic or roof spaces.

APPLICATION BASED ONFACILITY USE

The specific facility types listed inSection 4.5 shall, in addition toall of the provisions specified inSection 4.1 to 4.4, comply withthe additional design requirementsspecified in Section 4.5.

Where a facility contains morethan one use covered by a specialapplication section, each portionshall comply with the requirementsfor that section in addition to allother general provisions.

WORK AREAS ANDEMPLOYEE-DESIGNATEDAREAS

All facilities shall be accessible foremployees, as well as patrons/users. All areas intended for use byemployees shall be designed andconstructed to comply with thisstandard.

TEMPORARY FACILITIES

This standard applies to temporaryfacilities, as well as permanentfacilities.

RETROFITTING,ALTERATIONS ANDADDITIONS

Each addition to an existing facilityshall be regarded as an alteration.

Each space or element added to theexisting facility shall comply withthe applicable provision(s) of thisstandard.

Except where the provision ofaccessible features is technicallyinfeasible, no alteration shalldecrease or have the effect ofdecreasing accessibility or usabilityof an existing facility to below therequirements for new constructionat the time of alteration.

If existing elements, spacesor common areas are altered,then each such altered element/space/feature/area shall complywith all applicable provisions. Ifthe applicable provision for newconstruction requires that anelement/space/feature/a rea be onan accessible route and the alteredelement/space/feature/a rea isnot on an accessible route, thisroute shall be altered to becomeaccessible.

If alterations of single elements,when considered together, amountto an alteration of a room or spacein a facility, the entire space shallbe made accessible.

No alteration of an existing eiement,space or area of a facility shallimpose a requirement for greateraccessibility than that which wouldbe required for new construction.

If an escalator or stairs areproposed as a means of accesswhere none existed previously, andmajor structural modifications arenecessary for such installations,then a means of accessible accessshall also be provided.

If a planned alteration entailsalterations to an entrance, and thefacility has an accessible entrance,the entrance being altered isrequired to be accessible.

If the alteration work is limitedsolely to the electrical, mechanicalor plumbing system, or tohazardous material abatement, orto automatic sprinkler retrofitting,and does not involve the alterationof any elements or spaces requiredto be accessible under theseguidelines, then this standard doesnot apply (except for alarms, publictelephones and asslstive listeningsystems).

An alteration that affects theusability of or access to an areacontaining a primary function shallbe made to ensure that, to themaximum extent feasible, the pathof travel to the altered area, therestrooms, telephones and drinkingfountains serving the altered areaare readily accessible to and usableby individuals with disabilities.

Where the provision of accessiblefeatures is technically infeasible,and the standard allows a reductionof manoeuvring space from therequirements for new construction,the reduced dimensions areminimums. Where possible, largermanoeuvring spaces must beprovided.

3.0 SCOPE AND APPLICATION

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

3.0 SCOPE, APPLICATION AND ENFORCEMENT

HERITAGE FACILITIES

This standard will apply toalterations to a Heritage Facility,however, under the Ontario HumanRights Code, there are allowancesfor modification to the definingfeatures of a Heritage Facility whichare deemed to alter the essentialnature or substantially affect theviability of the enterprise.Public Heritage Facl/ltles shouldbe assessed for compliance toaccessibility standards on anindividual basis, to determine themost effective and least disruptivemeans of retrofit, where required.Consider the following generalguidelines:• Facl/ltles and/or areas that are

generally used independently bythe public and have undergoneextensive modernizationshould be permanently andfully accessible. This includesparking areas, reception areas,washrooms, food service areasand gift shops. It can alsoinclude walkways and gardenareas. If accessibility is limitedby non-heritage elements, thoseelements should be revised.

• Facilities and/or areas whichare used only by guidedtour groups, through whichassistance could easily beprovided to open doors or toplace a temporary ramp, couldremain as existing or with minortemporary modifications.

• It is desirable to provide acomplete experience of aPublic Heritage Facility. If anaccessible area or areas canbe provided to fully experiencea given site or facility context,access to the entire site orfacility is not necessary.

• Access to above-grade andbelow-grade areas is notnecessary if the context ofthose areas can be adequatelyprovided on the accessible floorlevel.

If retrofit for accessibility of a mainpublic entrance in a Heritage Facilitywould substantially threaten ordestroy the historic significance ofthe facility, access shall be providedat an alternative entrance withdirectional signs at the main publicentrance. The accessible entranceshould have a notification system(if not generally used by the public)and remote monitoring (if securityis an issue).

Safe egress from a Heritage Facilityis required.

EQUIVALENT FACILITATION

In a retrofit situation where therequirements of a section of thisstandard are technically infeasibleto implement, equivalent facilitationmay be proposed.

Equivalent facilitation proposalsshall be referred to the DivisionManager of the Facilities Design andConstruction Division for review andapproval on an individual basis.

IMPLEMENTATION

The Facilities Design andConstruction Division of the City ofLondon, other City departments,as well as contracted consultingfirms shall be responsible for theapplication of the 2006 FacilitiesAccessibility Design Standards whendesigning and administering allconstruction and renovation projectsassociated with new facilities, asweli as the retrofit, alteration oraddition to existing facilities, owned,leased or operated by the City ofLondon.

Designing and constructing to thisstandard shali be included as amandatory requirement in all Cityof London Request for Proposals,Tender Documents and constructionContracts.

ENFORCEMENT

The Facilities Design andConstruction Division of the City ofLondon and other City departments,through the project managementfunction, shall ensure complianceto this standard during the pre­planning, design, constructiondocuments preparation andcontracts administrative phase.

3.0 SCOPE AND APPLICATION

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.0 DESIGN STANDARDS

All areas of newly designed Dr newlyconstructed facilities and alteredportions of existing facilities shallcomply with this section, unlessotherwise provided in Section 3.0.

Exceptions: This standard does notapply to• residential occupancies;• buildings of Group F Division 1

occupancy, as defined by theOntario Building Code (latest

edition with all amendments);andbuildings which are not intendedto be occupied on a daily or full­time basis, including, but notlimited to, automatic telephoneexchanges, pump houses andsubstations.

The requirements of this sectionapply to all areas of a facility except

• service rooms• elevator machine rooms• janitor rooms• service spaces• craw! spaces• attic or roof spaces

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1.1 SPACE AND REACH REQUIREMENTS 4.1 ACCESS AND CIRCULATION

·11220 min----~------------~

I.

-- ~------------..

Figure 4.1.1.6Clear Floor Space for Scooter

(48)Figure 4.1.1.5Clear Floor Space for Wheelchair

!~~r-I-~-·~-I~l

I I

--~ -------------~

I. 1370 min ,I(54)

(96)

Figure 4.1.1.1360 0 Turning Space

/"<:'

".(,

2440 min

.......-. ('.......

APPLICATION

Space and reach range provisionsfor persons who use wheelchairs,scooters and other mobility devicesshall comply with this section.

The dimensions and manoeuvringcharacteristics of wheelchairs,scooters and other mobilitydevices are as varied as the peoplewho use them. Traditionally,accessibility standards havetaken a conservative approachto wheelchair manoeuvrability,reflecting the needs of a physicallystrong individual using a manualwheelchair. Such an approachexcludes the many users withoutsuch a degree of strength or thoseusing a larger mobility device. Thisstandard more accurately reflectsthe vast array of equipment thatis used by persons to access anduse facilities, as well as the diverserange of user ability. This standardincorporates more generous spacerequirements, particularly relatedto the dynamic movement of peopleusing wheelchairs, scooters or otherassistive devices.

RATIONALE

2440min

xl

Frontal Approach -where X is 610 mm (24in.l or less

760 minI' (30) "I

--~-------~

Figure 4.1.1.7Clearances at Alcove

670 min"(26-3/8)

I

III

III1 -

(96)

1100 min(43-1/4)

670 min(26-3/8)

c ­._ N

E ;:0oJ,OM",-

Figure 4.1.1.2180 0 Turning Space

I' 1370 min 'I(54)

L,J -n---...[1OM '\D -- :

" :--- ._-----

Parallel Approach -whereXis380mm (15 in.) or less

<J~lI• 1370 min, 1_1305 min

(54) I 1(121Parallel Approach-where X is more than 380 mm (15 in.)

x

r7-60 ~in - ·1 I~o min.. (30)" (6)

Frontal Approach-where X ismore that 610mm (24 in.)

Figure 4.1.1.3Clearances at Alcove

Figure 4.1.1.4Clearances at Alcove

Figure 4.1.1.8Clearances at Alcove

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.1 SPACE AND REACH REQUIREMENTS

If the clear floor space allowsparallel approach to an object, themaximum high side reach allowedshall be 1370 mm (54 in.) andthe low side reach no less than230 mm (9 in.) above the floor.Refer to Figure 4.1.1.9. If theside reach is over an obstruction,the reach and clearances shall beas shown in Figure 4.1.1.9 and4.1.1.13. Notwithstanding theserequirements, the Ontario BuildingCode requires all controls for theoperation of facility services orsafety devices, including electricalswitches, thermostats and intercomswitches, be mounted 900 mm (35in.) to 1200 mm (47 in.) above thefloor.

Clear floor space or ground spacefor wheelchairs may be part of theknee space required under someobjects.

One full, unobstructed side of theclear floor space or ground spacefor a wheelchair or scooter shalladjoin or overlap an accessibleroute or adjoin another wheelchairclear floor space. If a clear floorspace is located in an alcove orotherwise confined on all or part ofthree sides, additional manoeuvringclearances shall be provided asshown in Figures 4.1.1.3, 4.1.1.4,4.1.1.7 and 4.1.1.8.

If the clear floor space only allowsforward approach to an object,the maximum high forward reachallowed shall be 1200 mm (47 in.).The minimum low forward reachis 400 mm (15-3/4 in.). Refer toFigure 4.1.1.11. Ifthe high forwardreach is over an obstruction, reachand clearances shall be as shown inFigures 4.1.1.12 and 4.1.1.13.

The surface of clear floor or groundspaces for wheelchairs and scootersshall comply with 4.1.2.

NOTE: In Diagrams 4.1.1.12 and4.1.1.14, X shall be less than or equalto 635 mm (25 in.): Z shall be greaterthan or equal to X.

When X is less than 510 mm (20 in.),then Y shall be 1220 mm (48 in.) maxi­mum.When X is 510 to 635 mm (20 to 25In.), then Y shall be 1120 mm (44 in.)maximum.

(30)760

.. (24)" ..

610 max

xro xE ro

(0 E"0 s."- V) '"- '"- 00

--------1

1:s ~,"- ­,IH--l---------

Figure 4.1.1.10Side Reach over anObstruction

(54)

Figure 4.1.1.14Forward Reach over anObstruction

1370min

dimensional requirement of a single,stationary wheelchair or scooter andits' occupant shall be 760 mm (30in.) x 1370 mm (54 in.). (Refer toFigures 4.1.1.5 and 4.1.1.6)

The minimum clear floor space orground space for wheelchairs orscooters may be positioned forforward or parallel approach to anobject.

• I760(30)

l. .. _

I" - - - - - - - .,---

Figure 4.1.1.9Side Reach

DESIGN REQUIREMENTS

The minimum clear floor space orground space necessary toaccommodate the largest

255 max _ 760 _I

li1oi~

The space required for a wheelchairto make a 360-degree turn is aclear floor space of 2440 mm (96in.) in diameter (Figure 4.1.1.1) orfor a 180-degree turn, as shown inFigure 4.1.1.2.

1370(54)

~E

~ll~h0'""0:...............IIIIiiIiiii.....

Figure 4.1.1.11Forward Reach

Figure 4.1.1.13Side Reach - MaximumDistance to Wheelchair

255 max(10)

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1.2 GROUND AND FLOOR SURFACES 4.1 ACCESS AND CIRCULATION

RATIONALE

Design decisions related to groundand floor surfaces will influenceevery person who enters thebuildtnq. Irregular surfaces, such ascobblestones or pea-gravel finishedconcrete, are difficult for bothwalking and pushing a wheelchair,Slippery surfaces are hazardousto all individuals and especiallyhazardous for seniors and otherswho may not be sure-footed,

Glare from polished floor surfacescan be uncomfortable for all usersand can be a particular obstacle topersons with a visual impairment byobscuring important orientation andsafety features, Pronounced colourcontrast between walls and floorfinishes may be helpful for personswith a visual impairment, as arechanges in colour/texture where achange in level or function occurs,

Carpets or carpet tile shall• be securely fixed;• have a firm cushion, pad or

backing, where used;• have a level loop, textured loop,

level cut pile, or level cut/uncutpile texture with a maximumpad and pile height of 13 mm(1/2 in.); and

• have exposed edges fastenedto floor surfaces with trimconforming to Table 4.1.2.

Gratings located in walking surfacesshall• have spaces not greater than

13 mm (1/2 in.) wide in onedirection; and

• be placed so that the longdimension is across thedominant direction of travel.

RELATED SECTIONS

4.1.4 Accessible Routes. Paths andCorridors

4.4.8 Detectable Warning Surfaces4.4.14 Materials and Finishes4.4.15 Texture and Colour

____1[J

Figure 4.1.2.1Changes in Level

Patterned floors should be avoided,as they can create visual confusion,

Thick pile carpeting makes pushinga wheelchair very difficult. Smalland uneven changes in floor levelrepresent a further barrier to usinga wheelchair but also present atripping hazard to ambulatorypersons,

Openings in any ground or floorsurface such as grates or grilles cancatch canes or wheelchair wheels,

Vertical Rise Edge Treatmenta to 6 mm (0 - '14 in.) Mav be vertical6.1 mm to 13 mm (9/32 in. - '/2 in.) Bevel, maximum slope 1:2Over 13 mm (over '/2 in.) Treat as a sloped floor, ramp

or curb ramo

Table 4.1.2Changes in Level

OPENINGS LARGER THAN 13 (1/2 in.) MAYCATCH WHEELCHAIR WHEELS OR CANES

APPLICATION

Ground and floor surfaces along aliroutes generally used by staff andpublic and within all areas generallyused by staff and public shallcomply with this section.

DESIGN REQUIREMENTS

Ground and floor surfaces shallbe stable, firm, slip-resistant andglare-free,

Changes in level, except forelevators and other elevatingdevices, shall conform to Table4,1.2,

DIRECTION OFTRAVEl

Figure 4.1.2.2Grills and Gratings

4.0 DESIGN STANDARDS

13 (1/2 in.) max

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.3 PROTRUDING & OVERHEAD OBJECTS

3/4 in.) between supports shallbe 680 mm (26-3/4 in.) from theground or floor.

The minimum clear headroom inpedestrian areas, such as walkways,halls, corridors, passageways, oraisles, shall be 2100 mm (82-3/4in.).

Protruding objects shall not reducethe clear width required for anaccessible route or manoeuvringspace.

A detectable guard, guardrail orother barrier having its leadingedge at or below 680 mm (26-3/4ln.) from the floor shall be providedwhere the headroom of an areaadjoining an accessible route isreduced to less than 2100 mm (82­3/4 in.).

RELATED SECTIONS

4.1.4 Accessible Routes. Paths andCorridors

4.4.8 Detectable Warning Surfaces4.4.14 Materials and Finishes4.4.15 Texture and Colour

Objects protruding from wails withtheir leading edges between 680mm (26-3/4 in.) and 2100 mm (82­3/4 in.) from the floor shall protrudenot more than 100 mm (4 in.) intopedestrian areas, such as walkways,halls, corridors, passageways oraisles.

DESIGN REQUIREMENTS

Protruding objects from a wall,ceiling or other location shall complywith this section.

APPLICATION

Objects attached to a wall with theirleading edges at or below 680 mm(26-3/4 in.) from the floor mayprotrude any amount.

Freestanding objects shall not haveany overhang of more than 300 mm(11-3/4 in.) between 680 mm (26­3/4 in.) and 2100 mm (82-3/4 in.)from the ground or floor.

co

'"8g.so The maximum height of the bottom

edge of freestanding objects with a1'/-----1---,- space of more than 300 mm (11-

CLEAR >100WiDTH (4)

CANE HITSOBSTRUCTION

Figure 4.1.3.1Limits of Protruding Objects

RATIONALE

The creation of pathways free fromprotruding objects or freestandingobstacles is important to all facilityusers. An object protruding from awall above the detection range of acane is dangerous for persons witha visual impairment or a pedestriandistracted by a conversation. Theunderside of stairways is a commonoverhead hazard. Temporaryconstruction barriers can also behazardous if their lower edge is toohigh to be detected by a personusing a long white cane for mobility.Detectable warning surfaces aroundfreestanding obstacles, such as lightstandards, are advantageous toanyone using a pathway.

Figure 4.1.3.2Limits of Protruding Objects

! ".JI:so max(26-314)

Figure 4.1.3.3Overhead Obstructions

100 max.. (4)

ca'5~.0o

---I

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1.4 ACCESSIBLE ROUTES, PATHS & CORRIDORS 4.1 ACCESS AND CIRCULATION

1100 minI· (43-1/4) .. I

(72)1830 min

(54)1370 minI-

to attic or roof spacesto high-hazard industrialoccupancieswithin portions of a floor areawith fixed seats in an assemblyoccupancy where these portionsare not part of an accessibleroute to spaces designated forwheelchair use; orwithin a suite of residentialoccupancy.

At least one accessible route •complying with this section shall •be provided within the boundaryof the site from accessible parking •spaces, passenger-loading zones(if provided), and public streets orsidewalks to the accessible facilityentrance they serve. The accessibleroute shall, to the maximum extentfeasible, coincide with the route for •the general public.

Except where essential obstructionsin a work area would make anaccessible route hazardous, anaccessible route shall connectaccessible entrances with allaccessible spaces and elementswithin the facility. An accessibleroute complying with this sectionshall be provided within all normallyoccupiable floor areas. Exceptions:The provision of an accessible routedoes not apply• to service rooms• to elevator machine rooms• to janitor rooms• to service spaces• to crawl spaces

At least one accessible route shallconnect accessible buildings,facilities, elements and spaces thatare on the same site. It is preferableto have all routes accessible.

Routes of travel through a facilityshould address the full range ofindividuals that may use them.They must provide the clearwidth necessary for persons usingwheelchairs or scooters, thosepushing strollers or those travellingin pairs. Consideration should begiven not just to the width of items,such as wheelchairs and scooters,but also to their manoeuvrability.While a corridor may be wideenough for a person to drive ascooter in a straight line, it may notbe possible to make a turn arounda corner. The preferred minimumwidth for accessible routes is 1830mm (72 in.).

RATIONALE

Figure 4.1.4.1Edge Protection

Strong colour contrasts and/ortactile pathways set into floors maybe used to assist individuals witha visual Impairment to negotiatean environment. Edge protectionthat guards a change in level isan important safety feature for allusers.

APPLICATION

Wherever possible, all routes, pathsor corridors shall comply with thissection.

Figure 4.1.4.2Access Widths

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.4 ACCESSIBLE ROUTES, PATHS & CORRIDORS

Figure 4.1.4.4Turn around an Obstacle

Figures 4.1.4.3 and4.1.4.4 illustrateinterior routes.

Dimensions marked* to be increased to1220 mm (48 in.) at

exterior routes.

Designated areas for snow piling tobe provided at exterior accessibleroutes, located away frompedestrian routes.

Accessible routes shall incorporatelevel rest areas spaced no morethan 30 metres (98ft. - 5in.) apart.

RELATED SECTIONS

Accessible routes, paths or corridorshaVing a slope steeper than 1: 25(4%) shall be designed as ramps, incompliance with 4.1.9.

4.1.2 Ground and Floor Surfaces4.1.9 Ramps4.1.10 Curb Ramps4.3.3 Elevated Platforms4.4.7 Signage4.4.8 Detectable Warning Surfaces4.4.12 Glare and Light Sources4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

1100min.'(43-1/4)

less than 1220 (48)

(43-1/4)

1100 min*

(43-1/4)

Figure 4.1.4.3Turn around an Obstacle

1100 min*

Where there is a change in directionalong an accessible route and theintended destination of the routeis not evident, directional signageshall be provided.

be protected• by a colour contrasting curb of

at least 75 mm (3 in.) highwhere the change in level isbetween 200 mm (7-7/8 in.)and 600 mm (23-5/8 in.); and

• by a guard which meets therequirements of the OntarioBuilding Code where the changein level is greater than 600 mm(23-5/8 in.).

All portions of an accessible routeshall be equipped to provide aminimum level of illumination of50 lux (4.6 ft-candles). Exception:In outdoor park settings whereroutes are not normally illuminated,additional illumination is notrequired.

DESIGN REQUIREMENTS

Accessible routes shall• have a running siope not

steeper than 1: 25 (4%);• have a cross siope not steeper

than 1:50 (2%); and• where the accessibie route

incorporates a curb ramp,the curb ramp portion of theaccessible route shall complywith 4.1.10.

A walkway or pedestrian bridgeconnecting two barrier-free storeysin different buildings shall form partof an accessible route and shallcomply with this section.

The minimum clear width of anaccessible route shall be 1100 mm(43-1/4 in.) except• at doors - refer to :L.Ll:i.;• where additional manoeuvring

space is required at doorways(See 4.1.6);

• at V-turns around obstacles lessthan 1220 mm (48 in.) wide, itshall be 1220 mm (48 in.);

• for exterior routes, it shall be1220 mm (48 in.);

• where space is required for twowheelchairs to pass, it shall be1830 mm (72 in.); and

• at secondary circulation routeswithin open office areas, wheresystems-furniture work stationclusters are used, it shail be 920mm (36 in.).

Every accessible route less than1830 mm (72 in.) wide shall beprovided with an unobstructedpassing space of not less than 1830mm (72 in.) in width and 1830 mm(72 in.) in length, located not morethan 30 meters (98 ft. 5 in.) apart.

Accessible routes are permitted toinclude ramps, curb ramps, stairs,elevators or other elevating devices(as permitted in~) where adifference in elevation exists.

APPLICATION(Continued)

Except at stairs and at elevatedplatforms such as performanceareas or loading docks, where theedgers) of an accessible route, pathor corridor is not level with theadjacent surface, the edgers) shall

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1.5 ENTRANCES 4.1 ACCESS AND CIRCULATION

RATIONALE

Design decisions concerningentrances will have an immediateimpact on the independence anddignity of everyone entering afacility, Entrances that address thefull range of individuals using thefacility promote a spirit of inclusionthat separate accessible entrancesdo not. Features such as canopiescan limit the influence of weatherconditions on this already busy areaand also make an entrance moreobvious to a person with a cognitivedisability or someone unfamiliarwith the facility,

APPLICATION

All entrances used by staff and/or the public shall be accessibleand comply with this section. Ina retrofit situation where it istechnically infeasibie to makeall staff and public entrancesaccessibie, at least 50% of allstaff and public entrances shall beaccessible and comply with thissection. In a retrofit situation whereit is technicaliy infeasible to makeall public entrances accessible, theprimary entrances used by staff andthe public shall be accessible.

Accessible public entrances mustbe provided in a number at leastequivalent to the number of exitsrequired by the Ontario BuildingCode. (This paragraph does notrequire an increase in the totalnumber of public entrances requiredfor a facility.)

An accessible public entrance mustbe provided to each tenancy in afacility.

In police stations and municipalcourts subject to 4.5.8 and 4,5.9,public entrances that are securedshall be accessible, as required in4.5.8 and 4,5,9.

If direct access is provided forpedestrians from an enclosedparking garage to a facility, atleast one direct entrance from theparking garage to the facility mustbe accessible.

If access is provided for pedestriansfrom a pedestrian tunnel, walkwayor pedestrian bridge, at least oneentrance to the facility from eachtunnel, walkway or bridge must beaccessible.

If the only entrance to a facility ortenancy is a service entrance, thatentrance shall be accessible.

Entrances which are not accessibleshall have directional signagecomplying with 4.4.7 whichindicates the nearest accessibieentrance.

Accessible entrances shall beidentified with signage complyingwith applicable provisions of 4.4.7.

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.6 Doors4.1. 7 Gates, Turnstiles and

Openings4.1,8 Windows, Glazed Screens

and Sidelights4.4.2 Controls and Operating

Mechanisms4.4.7 Signage4.4.10 Information Systems4.4,11 Card Access, Safety and

Security Systems4.4.13 Lighting

lIJ- ---- -

Iillilnli!lli

Y7

4,0 DESIGN STANDARDS

/

I\,

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.6 DOORS

Table 4.1.6 Manoeuvring Space at DoorsIn retrofit situations where it is technically infeasible to provide the requiredclearances at doors, the clearances may be reduced as shown by the asterix (*).

Context Floor SDace Reauired in mmI

Depth Width Spacebeside latch

Side-hinged door - Front approach (Figure 4.1.6.4)

pun side 1525 (60 ln.) 1600 (63 in.) 600 (23-5/8 in.)(*1525 (60 in.))

Push side 1370 (54 in.) 1250 (49-1/4 in.) 300 (11-3/4 ln.)(*1220 (48 in.I)

Side-hinged door ~ Latch-side approach (Figure 4.1.6.3)

Pull side 1370 (54 ln.) 1600 (63 in.) 600 (23-5/8 in.)(*1220 (48 in.)) (*1525 (60 in.))

Push side 1370 (54 in.) 1525 (60 in.) 600 (23-5/8 in.)(*1100 (43-1/4 in.))

Side-hinged door - Hinge-side approach (Figure 4.1.6.2)

Pull side 2440 (96 in.) 2440 (96 in.) 600 (23-5/8 in.)(*1525 (60 in.)) (*1525 (60 in.))

Push side 1370 (54 In.) 1830 (72 in.) 450 (17-3/4 in.)(*1100 (43-1/4 in.)

Sliding door (Figure 4.1.6.5)

Front approach 1370 (54 in.) 1100 (43-1/4 in.) 50 (2 in.)(*920'(36 in.))

Side approach 1370 (54 in.) 1550 (61 tn.) 600 (23-5/8 in.)(*1100 (43-1/4 in.)) (*1370 (54 in.))

RATIONALE

Sufficiently wide doorways areadvantageous to individuals usingwheelchairs or scooters, pushingstrollers, or making a delivery.However, a raised threshold at thebase of the door could impede anyone of these same individuals. Thissame group, with the addition ofchildren, seniors or even someonecarrying packages, would havedifficulty opening a heavy doorand would benefit from some formof automatic door opener. Wherepermitted and where feasible,entrances without doors arepreferred.

Independent use of doors isdesirable. Reliance on assistancefrom others to open doors is not anaccessible or dignified solution.

Careful thought to the direction ofthe door swing can enhance theusability and limit the hazard toother pedestrians. Sliding doors canbe easier for some individuals tooperate, and can also require lesswheelchair manoeuvring space.Doors that require two hands tooperate are not considered to beaccessible. Revolving doors arenot accessible for persons usingwheelchairs and strollers. Also, thecoordination required to use suchdoors may be difficult for children ora person with a cognitive disability.

Glazed doors can present a hazardto all individuals and especiallythose with a visual impairment. Theinclusion of colour-contrast stripsacross the glass, mounted at eyelevel, as well as colour-contrastingdoor frames and door hardware, willincrease the safety and visibility ofa glazed door for a person with avisual impairment.

APPLICATION

All doors used by staff or the publicshall comply with this section.In a retrofit situation where it istechnically infeasible to make alldoors accessible, at least one doorat each accessible space shallcomply with this section.Exception: Doors not requiringfull user passage, such as shallowclosets, may have the clear opening

reduced to 510 mm (20 in.)minimum.

Each door that is an element of anaccessibie route shall comply withthis section.

Each door required by 4.4.1(Emergency Exits, Fire Evacuationand Areas of Rescue Assistance)shall comply with this section.

Where a door system incorporatesmultiple door leafs at a singlelocation, at least one of the doorleafs shall comply with this section.

Power operators shall be prcvtded atthe following door locations:• entrances required by 4.1.5;• washrooms that include an

accessible toilet stall, wherethere is no individual washroomon the same floor. Exception:Where there is at leastone other male and femalewashroom with accessible toiletstalls on the same floor, thatare equipped with a power dooroperator;

• individual washrooms equippedwith a door having a self-closingdevice;

• change rooms that containaccessible toilet and showerfacilities, as well as a privateaccessible change room; and

• intermediate doorways acrossprimary circulation routeswithin a facility. Exception:Doors that are held-open usingelectromagnetic hold-opendevices.

Mats and mat sinkages at doorsshall comply with this section.

Revolving doors or turnstiles shallnot be the only means of passage atan accessible entrance or along anaccessibie route. An accessible gateor door shall be provided adjacentto the turnstile or revolving doorand shall be designated to facilitatethe same use pattern.

Frameless glass doors and/orsidelights shall not be used.

Door hardware on all doorsthroughout a facility (not onlythose deemed accessible), shallcomply with the door hardwarerequirements of this section.

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1.6 DOORS 4.1 ACCESS AND CIRCULATION

l- _~41~?!~~ __ jI,

Pull Side ,

~-b'::~r:~ .t-:: ----- -1~~~3~ti~ Push Side

III ,

1--------- -----,

., 1830min I(72)

Figure 4.1.6.1Hinge Side Approachat Hinged Doors

Ir---------", 1S2S min .1(60)

Figure 4.1.6.2Latch Side Approachat Hinged Doors

Exception: The clear space is notrequired on the inactive side of adoor, where access is provided fromone side only - such as to a closet.

Doors shall have level wheelchair­manoeuvring space on both sidesof the door, Unless equiped witha power door operator, doors shallhave a clear space beside the latch,as described in Table 4.1.6.

The minimum clear opening ofdoorways shall be 950 mm (37-1/2 in.), measured between theface of the door and the oppositedoor stop with the door open 90degrees. In a retrofit situationwhere it is technically Infeasible toprovide this clearance, the minimumclear opening of doorways may bereduced to 850 mm (33-1/2 in.).

Where permitted, rooms withoutdoors are preferred.

DESIGN REQUIREMENTS

Accessible doors shall be on anaccessible route that complies with4.1.4.

I,III

I,,I

t I

.......:III

Figure 4.1.6.4Front and Side Approachat Sliding Doors

1600 mini(23-518)' .

,r------~--.,

\:.

I 1100 min I• (43-1/4)

600min I'{23~5/8) f:

,

L~,~~ L__ J~ - --- --!!I!!I"""-

i---i-J~'I14· I·mlnI . (11-314)'

; Push Side :I II ,r--2- - ----r

j;Figure 4.1.6.3Front Approachat Hinged Doors

",oom,""(63) l,.---------I Pull Side I

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.6 DOORS

DESIGN REQUIREMENTS(Continued)

The required clear space beside thelatch is to be unobstructed for thefull height of the door.

The minimum space between twohinged or pivoted doors in seriesshall be 1370 mm (54 in.), plus thewidth of any door swinging into thespace.

Thresholds shall• be not more than 13 mm (1/2

ln.) high; and• where over 6 mm (1/4 in.) high,

be bevelled at a maximum slopeof 1:2.

Door hardware (operating devicessuch as handles, pulls. latches, andlocks) shall• be operable by one hand;• not require fine finger control,

tight grasping, pinching, ortwisting of the wrist to operate;and

• be mounted between 900 mm(35 in.) and 1000 mm (39-3/8in.) from the floor.

Operating hardware on sliding doorsshall be exposed and usable fromboth sides when sliding doors arefully open.

The maximum door opening forcefor pushing or pulling open a doorshall be• 38 N (8.5 lb.) for exterior

hinged doors;• 22 N (4.6 lb.) for interior hinged

doors; and• 22 N (4.6 lb.) for sliding or

folding doors.

Door closers shall be adjusted to theleast pressure possible, but nevermore than the opening forces notedin this section.

The sweep period of door closersshall be adjusted so that, froman open position of 90 degrees,the door will take not less than 3seconds to move to a semi-closedposition of approximately 12degrees.

Power-assisted swinging doors shall• take not less than 3 seconds

to move from the closed to thefully open position; and

• require a force of not more than66 N (13.8 lb.) to stop doormovement.

Permanent mats and metal gratingsat entrances and in vestibules shallbe sunk level with the floor, so asnot to create a tripping hazard.

I' 1600min I

(63)r - -«. -.-.- .-.--,. -.-.,

.,(63)

1600min

r.- ..,..~.-·-·..,.·--.--·..,.,

r~ -------,

III

.600'6]min,(23-5/8) _ _ _ _ _ ~_...

'~~'I~ ~lj(23-5/8) t , ~ j

300 1 - -.-- -:-:_ ..

min I

(11-314)

1370min(54)

1250 min .1(49)

Figure 4.1.6.6Manoevrjng Space at Doors in Series

Figure 4.1.6.5Manoevring Space at Doors in Series

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1.6 DOORS 4.1 ACCESS AND CIRCULATION

RELATED SECTIONS

Figure 4.1.6.8Detectable Safety Guards

L?680 max

(26-1/2)

300min~(11-3/4)

4.1.1 Space and ReachBeaujrements

4.1. 7 Gates. Turnstiles andOpenings

4.1.8 Windows. Giazed Screensand Sidelights

4.4.2 Controls and OperatingMechanisms

4.4.7 Signage4.4.10 Information Systems4.4.11 Card Access. Safetv and

Security Systems

Doors and/or door frames shallincorporate pronounced colourcontrast, to differentiate themfrom the surrounding environment.Door handles and other operatingmechanisms shall incorporatepronounced colour contrast, todifferentiate them from the dooritself.

Figure 4.1.6.7Examples ofAccessible Hardware

Where a door incorprates glaZing oris fully glazed, it shall comply withSection 4.1.8 (Windows, GlazedScreens and Sidelights).

Occasional mats (e.g. runners usedin bad weather) should be levelwith the floor surface and/or havea gently bevelled edge, so as not tocreate a tripping hazard.

Where power door operators areprovided they shall• be located to allow a person

using a wheelchair or scooterto stop immediately adjacent tothe control (refer to 4.1.1);

• be located at least 600 mm (23­5/8 in.) from any inside corner;

• if located on hinge side of doorit controls, be located not lessthan 600 mm (23-5/8 in.)beyond the door swing, wherethe door opens towards thecontrol;

• have its centre located 1000 ­1100 mm (39-3/8 - 43-1/4 in.)from the floor;

• incorprate controls that areclearly visible and minimum 150mm (5-7/8 in.) in diameter;

• incorprate the InternationalSymbol of Access for Personswith Disabilities;

• where pressure-sensitive mats,overhead beams or proximityscanners are used to detecttraffic, incorprate systems thatwiil detect individuals usingwheelchairs or scooters; and

• where exterior doors swingopen into a pedestrian area,incorporate safety guards thatcomply with 4.1.3, projecting aminimum of 300 mm (11-3/4in.) beyond both sides of theopen door. (See Figure 4.1.6.8)

Where doors are not equippedwith a closing device, the edge ofdoor shall be colour contrasted tothe face of the door. (See Figure4.1.6.9)

Colour contrastdoor frame

L""","oo,"",where door not equippedwith closer

Figure 4.1.6.9Colour Contrast at Doors

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.7 GATES, TURNSTILES AND OPENINGS

4.1.1 Space and ReachRequirements

4.1.6 122=4.1.8 Windows, Giazed Screens

and Sidelights4.4.2 Controls and Operating

Mechanisms4.4.7 Signage4.4.10 Information Systems4.4.11 Card Access. Safety and

Security Systems

RELATED SECTIONS

InaccessibleITurnstile

lli iF=~ 0

InaccessiblePosts

\o 0

Where gates are incorporated intoa chain-link fencing system, thepoles at either side of the gate shallincorporate a pronounced colourcontrast from the fence and thesurrounding environment.

Revolving turnstiles are a physicalimpossibility for a person in awheelchair to negotiate. They arealso difficult for persons usingcanes or crutches, or persons withpoor balance. An adjacent openingof an accessible width is essentialfor wheelchair access, as wellas access for those using othermobility devices, strollers, walkersor delivery carts.

APPLICATION

Gates, turnstiles and openings shallcomply with this section.

Gates and turnstiles should addressthe full range of users that maypass through them. Single-bar gatesdesigned to be at a convenient waistheight for ambulatory persons areat neck and face height for childrenand chest height for persons whouse wheelchairs or scooters.

RATIONALE

DESIGN REQUIREMENTS

Where gates or openings areprovided through fences or screensto public use areas, such openingsshall be accessible (l.e., a minimumof 950 mm (37-1/2 in.) wide, toallow free passage for persons whouse a wheelchair or scooter. (Note:Hardware should be suitable forautonomous use, and any closingdevice should not be spring-loaded).

Where turnstiles or other ticketingcontrol devices are utilized whichare not accessible, a gate oropening which is accessible shall beprovlded in the same location andshall incorporate the InternationalSymbol of Access for Persons withDisabilities.

Turnstiles shall incorporate apronounced colour contrast todifferentiate them from thesurrounding environment.

: 950 min:I .. ., II (371/2) II I

Figure 4.1.7.1Access at Turnstile

Figure 4.1.7.2Access at Turnstile

4.0 DESIGN STANDARDS

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CITY OF LONOON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION4.1.8 WINDOWS, GLAZED SCREENS & SIDELIGHTS1."..................................... ...•

RATIONALE

Broad expanses of glazing inscreens, sidelights and doors can bedifficult to detect. While this may bea particular concern to persons witha visual impairment, it is possiblefor anyone to walk into a clear sheetof glazing especially if they aredistracted or in a hurry.

Persons who use wheelchairs orscooters experience the faciiity froma seated position thereby loweringtheir eye level and reach range.This necessitates the need for lowersill heights and easily reachedoperating mechanisms. Windowcontrols and operating devicesshould also respect the limitationsof hand strength or dexterityencountered with different types ofdisabiiities, including arthritis.

logo) provided the solid portion ofthe decals provides a high colourcontrast and is easy to identify bypersons with a visual impairement.

Where etched or patterned glass isused, decals or stripes of a highlycontrasting colour shall still beprovlded.

Where frameless glass vision panelsare used, exposed edges shall beidentified with a vertical safetystripe, applied to cap the ends ofeach exposed glass panel.

Where viewing windows or visionpanels are provided,

the sill height shall be no morethan 760 mm (30 in.) from thefloor; and

where horizontal transoms areincorporated, the transoms shallnot be located between 1060mm (42 ln.) and 1220 (48 in.)from the floor.

In facilities with operable windows,window opening hardware shall

be mounted between 400 mm(15-3/4 in.) and 1200 mm (47in.) from the floor;be operable using one hand;andnot require fine finger control,tight grasping, pinching, ortwisting of the wrist to operate.

RELATED SECTIONS

4.1.1 Space and ReachRequ irements

4.4.2 Controls and OperatingMechanisms

Two rows ofcontinuous stripes,decals or logos

Figure 4.1.8.1Window SillHeight

Frame required on allglass doorsand sidelights

Figure 4.1.8.2Fully Glazed Doors. Sidelightsand Vision Panel Markings

Fully-glazed doors and sidelights atexterior entrances or vestibules, aswell as fully-glazed interior doors,screens and sidelights shall beclearly identified with a horizontalrow of decals, or a continuousstripe, minimum 50 mm (2 in.)wide and of highly contrastingcolour, mounted with its centre linebetween 1475 mm (58 in.) and1525 mm (60 in.) from the floor orground. Additionally, a second rowof decals, or a continuous stripe,a minimum 50 mm (2 in.) wideand of highly contrasting colourshall be provided, mounted with itscentreline between 1170 mm (46in.) and 1220 mm (48 in.) abovethe floor or ground.

Windows, glazed screens, fully­glazed sidelights, fully-glazed doorsand vision panels in doors shallcomply with this section.

APPLICATION

DESIGN REQUIREMENTS

Frameless glass doors and/orsidelights shall not be used.

Where decals are used, they shallbe located at a maximum of 150mm (5-7/8 in.) from centre tocentre. The decals can either be50 mm (2 in.) square or round,and/or of a special design (e.q., a

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.9 RAMPS

RATIONALE

Traditionally, ramps have beensynonymous with wheelchairaccessibility. However, rampscan be problematic in providingaccessibility. Ramps can be difficultand dangerous to negotiate, Also,the physical space required forramps makes them cumbersome tointegrate into a facility. However,where a change in level alreadyexists or cannot be avoided, aproperly designed ramp can provideaccess for those using wheelchairsor scooters, pushing strollers ormoving packages on a trolley.

Where an accessible ramp is locatedin a barrier-free path of travelserving a building entrance, signagein compliance with 4.4.7 shall beinstalled to indicate the locationof the accessible ramp and theaccessible entrance.

The running siope shall be between1:20 and 1:25. In a retrofitsituation where it is technicallyinfeasible to provide a ramp witha running slope between 1: 20 and1:25, a running slope not steeperthan 1:12 may be used. Shallowerslopes are preferred.

The maximum cross slope of rampsurfaces shall be 1:50.

Ramps shall have level landingsat the top and bottom of each runand also where the ramp changesdirection.The maximum horizontal lengthbetween landings shall not exceed 9m (29'-6").

Landings shall• be at least as wide as the widest

ramp run leading to it;• have a minimum size not less

than 2440 x 2440 mm (96 x96 in.) if located at the top or

-­'----,,,

I ,

I 1670 min I

'~,

2440 min(96)

9000 max(29'-6")

RampTop

of ramp

2440 min(96)

The design of the ramp is critical toits usefulness and safety. A steeplyinclined ramp is difficult to ascendwhen using a wheelchair, and canincrease the risk of the wheelchairtipping backwards. Descending asteep ramp can also be hazardous.Any cross slope will further increasethe effort required to negotiate theramp. Manoeuvring space at thetop and bottom are also importantfactors in a ramps usability. Levelareas at points along a long rampenable an individual to rest.

,,,,

I ,I 2440min I

I~'

__-z:.........---~4(~~r;'inTop <,~

of ramp

1670 min(65~3/4)

It In a retrofit situation where it istechnically infeasible to provide therequired maximum slope,the maximumslope may be increased up to 1:12

9000 max(29'-6")

,I,11670 minI (65~3/4)

I,

Landing

,---;--,,,,

I 1670min II (65-~,....----- '

I~ooo max I(29'-6")

III

9000 max(29'-6")

Figure 4.1.9.1Minimum Ramp Landing Dimensions

Textured surfaces, edge protectionand handrails all provide importantsafety features. Heated surfaces arerecommended to address the safetyconcerns associated with snow andice,

DESIGN REQUIREMENTS

APPLICATION

Any part of an accessible route witha slope steeper than 1:25 shall beconsidered a ramp and shall complywith this section.

Accessible ramps shall be on anaccessible route complying with4,1.4,

4,0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1.9 RAMPS 4.1 ACCESS AND CIRCULATION

bottom of a ramp or if servedby a doorway. (In a retrofitsituation where creatinga suitably sized landing istechnically inteesibte, therequired landing size may bereduced to 1670 x 1670 mm.(65-3/4 x 65-3/4 in.));where an intermediate landingat the switchback of aU-shapedramp (Refer to Figure 4.1.9.1),have a length not less than1670 mm (65-3/4 in.) and awidth not less than 2440 mm(96 in.). In a retrofit situationwhere creating a suitably sizedlanding is technically infeasibie,the required landing width maybe reduced to 2120 mm (84in);

• where an intermediate landingat the corner of an L-shapedramp (Refer to Figure 4.1.9.1),have a length and width not lessthan 1670 mm (65-3/4 in.); and

• where an intermediate landingat a straight ramp (Refer toFigure 4.1.9.1), have a lengthnot less than 1670 mm (65-3/4in.).

Ramp and landing surfaces shall beslip-resistant.

Outdoor ramps and theirapproaches shall be designed sothat water will not accumulate onwalking surfaces.

Edges of ramps and landings shallbe protected with a wall or guard onall sides.

Where a guard is provided, it shall• comply with the requirements of

the Ontario Building Code;• be provided

with a curb at least 75mm (3 in.) high on anyside of the ramp where nosolid enclosure or guard isprovided: andwith railings or otherbarriers that extend towithin 50 mm (2 in.) of thefinished ramp, or have acurb not less than 75 mm (3in.) high.

* Slope no steeperthan 1:20

Figure 4.1.9.2Ramp Criteria

* In a retrofit situationwhere it istechnically infeasible to provide therequired maximum slope, the maximumslope may be increased up to 1:12

4,0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.9 RAMPS

DESIGN REQUIREMENTS(Continued)

A ramp run with a rise greater than150 mm (6 in.) shall have handrailswhich• are on both sides;• comply with 4.1.12;• are continuous on the inside

of switchback (U-shaped) or L­shaped ramps;

• extend horizontally at least 300mm (11-3/4 in.) beyond the topand bottom of the ramp andreturn to the wall, floor, or post;

• measure between 865 mm (34in.) and 920 mm (36 in.) fromthe ramp surface to the top ofthe handrail; and

• have a width between handrailsof 950 mm - 1100 mm (37-1/2to 43-1/4 in.).

EXCEPTION: Where a ramp servesas an aisleway for fixed seating,the requirement for ramp handrailsdoes not apply.

Designated areas for snow pilingto be provided at exterior ramps,located away from pedestrianroutes.

RELATED SECTIONS

4.1.1 Space and ReachReqUirements

4.1.2 Ground and Floor Surfaces4.1.6 Doors4.1.10 Curb Ramps4.1.12 Handrails4.4.7 Signage4.4.8 Detectable Warning Surfaces4.4.12 Glare and Light Sources4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

Handrail returnstopos~

300min{11-3~'

Handrail returnsto floor

.:300min

{11-3IY

Handrail returnsto wall /

300min""(11-3/~

Figure 4.1.9.3Horizontal HandrailExtensions

Figure 4.1.9.4Edge Protection atRamps

I75 max

(3)

.", "oo.. ": ..~ ..,. .

.1_75 min

(3)

.0.' ., ..". : .. ,',• .0•..

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1.10 CURB RAMPS 4.1 ACCESS AND CIRCULATION

RATIONALE

In the interest of moving peoplesafely and efficiently off a roadway,the design of curb ramps is veryimportant. The same issues relatedto the slopes of ramps apply equallyto slopes of curb ramps. A well­designed curb ramp can be spoiledby an uneven or gapped transitionbetween the road surface and curbramp. Flared sides on the curb rampeliminate the hazard of pedestriansstepping off of an edge. While asmooth transition and minimalslope are ideal for someone in awheelchair, they are a potentialhazard to an individual with a visualimpairment who may not noticethe transition from sidewalk tostreet. Textured surfaces becomean important safety feature in thisscenario.

Snow accumulation at curb rampsshould be removed completely aftereach snow fall.

APPLICATION

Curb ramps complying with thissection shall be provided whereverany path of travel crosses a curb.

DESIGN REQUIREMENTS

Accessible curb ramps shall be onan accessibie route complying with4.1.4.

The running siope shall be between1:50 and 1:20 (2%-5%). Ina retrofit situation where it istechnically infeasibie to achievethese slopes, a running siope nosteeper than 1:12 (8.3%) may beused.

The minimum width of curb ramps,exclusive of flared sides, shall be1500 mm (59 ln.), except where theAlternate Ramp Curb configurationis used (Refer to Figure 4.1.10.2),where the minimum width at thetop of the ramp may be reduced to1220 mm (48 in.).

Flared sides shall typically be 900mm (35-1/2 in.) as illustrated,measured at the curb location, witha slope not more than 1"12 wherepedestrians are likely to walk acrossthem.

Curb ramp configuration shall beas illustrated in Figures 4.1.10.1 to4.1.10.7.

The maximum cross fall of guttersand road surfaces immediatelyadjacent to curb ramps shall be1:20.

SidewalkSidewalk

L=1000 min(39-3/8)

Note:If L<1000 usealternate layout

<,

Detectablewarning surface

1220 .1(48)

Figure 4.1.10.2Alternate Curb Ramp

·6'"«"\\"',,,7>-"­

",oeSidewalk ---~ ~

1220 ''8' min j 1cleardist::L .

Detectablewarningsurface

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.10 CURB RAMPS

Detectablewarning surface

Figure 4.1.10.6Curb Ramp atMid-Block Crossing

ModifiedBarrier Curb

5R

Figure 4.1.10.7Curb Ramp Transitionat Pavement

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.2 Ground and Floor Surfaces4.4.8 Detectable Warning Surfaces4.4.12 Glare and Light Sources4.4.14 Materials and Finishes4.4.15 Texture and Colour

150-200 gap15-7/8-7-7/8)

Detectable Warning Surface

Designated areas for snow pilingto be provided at all curb ramps,located away from pedestrianroutes.

DESIGN REQUIREMENTS(Continued)

150-200gap

Curb ramps at pedestriancrosswalks shall be wholly containedwithin the area designated forpedestrian use.

Surfaces of curb ramps shall• be slip-resistant; and• incorporate a truncated dome

detectable warning surface• in compiiance with 1A.Jl;• 600 mm (23-5/8 in.) long,

starting 150-200 (5-7/8to 7-7/8 in) back from theedge of the curb;

• extending the entire widthof the ramp; and

• have a smooth transitionfrom the ramp and adjacentsurfaces.

Figure 4.1.10.3Curb Ramp at NarrowMedian Sidewalk Crossing

Figure 4.1.10.4Curb Ramp at WideMedian Sidewalk Crossing

[

Detectablewarning surface

150-200 gJ,a~p~~?,/,,~f«~~(/ Median(5-718 - 7-7/8)./ ~/ Boulevard

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1.11 STAIRS 4.1 ACCESS AND CIRCULATION

Detectable WarningSurface

Figure 4.1.11.3Raked Riser

-,Radius6-10(1/4·

__",--, 3/8 in.)

RELATED SECTIONS

• extend horizontally at the top ofthe stairs not less than 300 mm(11-3/4 in.), at a height rangingbetween 865 mm (34 in.) and920 mm (36 in.) above thefloor; and

• return to the wall, or post in amanner that will not obstructpedestrian travel or create ahazard,

Designated areas for snow pilingto be provided at exterior stairs,located away from pedestrianroutes.

4,1.1 Space and ReachRequirements

4.1.2 Ground and Floor Surfaces4.1.6 ~4,1.12 Handrails4.4,7 Signage4.4,8 Detectable Warning Surfaces4.4,12 Glare and Light Sources4.4,13 Lighting4.4,14 Materials and Finishes4.4,15 Texture and Colour

HorizontalExtension 300 minsoo m.n (11-3/4)

(II-3M)

Depth of onestairtread

~--I

• be slip-resistant; and• have the horizontal and vertical

surface of the stair nosing incolour contrast with theremainder of the riser and thetread.

Stairs shall incorporate detectablewarning surfaces in compliance withwith 4.4,8,

Handrails for stairs shall• comply with 4,1.12;• be installed on both sides;• be of uniform height, ranging

between 865 mm (34 iri.) and920 mm (36 in.) above the stairnosing;

• have a continuous insidehandrail on switchback stairs;and

• extend at the bottom of thestairs for a distance of one treaddepth beyond the first riser,then horizontally not less than300 mm (11-3/4 in.), at aheight ranging between 865 mm(34 in.) and 920 mm (36 ln.)above the floor;

Figure 4.1.11.1Stair Design Criteria

Colourcontrastingvertical & horizontaledgesof stairnosing

Uniform Run

Nosfn Iq280355, (11-3/4)250'M '-:11 14) HorizontalExtension

/J 1Uniform Rise125-180

Colour contrastmq (47/8to7)vertical &horizontaledges ofstair nosing

Figure 4.1.11.2Stair Tread Criteria

A flight of stairs shall• have uniform riser heights (rise)

and uniform tread depths (run);• have a rise not more than 180

mm (7 ln.) and not less than125 mm (4-7/8 in.) high;

• have a run not more than355 mm (14 in.) and not lessthan 280 mm (11 in.) deep,measured from riser to riser;

• incorporate detectable warningsurfaces in compliance with4.4,8,; and

• have no open risers.

The appropriate applicationof handraiis will aid all usersnaVigating stairways,

APPLICATION

Interior and exterior stairs shallcomply with this section. In aretrofit situation• stairs need not comply if

they connect levels that areaccessible by an elevator, rampor other accessible means ofvertical access; and

• dimensional changes to stepsand landings are not requiredhowever all other designrequirements must be met.

RATIONALE

DESIGN REQUIREMENTS

Stairs that are comfortable formany adults may be challengingfor children, seniors or personsof short stature. Poorly designednosings can present trippinghazards, particularly to persons withprosthetic devices or those usingcanes, Cues to warn a person witha visual Impairment of an upcomingset of stairs are vitally important.

Nosings shall• project not more than 25 mm (1

in.) ;• have no abrupt undersides;• have a curved or bevelled

leading tread edge of between6 mm (1/4 in.) and 10 mm (3/8ln.):

• where projecting, be slopedto the riser at an angle notless than 60 degrees to thehorizontal;

• be illuminated to a level of atleast 100 lux (9,2 ft-candles);

4,0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.12 HANDRAILS

RATIONALE

In the design of handrails,consideration must be given tothe range of hands that will graspthem. A handrail profile should begraspable for an adult hand as wellas a child or a person with arthritis.The same Is true for the heights ofhandrails.

Extensions of the handrails at thetop and bottom of stairs, alongwith the use of a contrasting colour,provide Important cues for a personwith a visual Impairment, andprovide a support to ensure a safeand stable gait before ascending ordescending the stairs. A continuoushandrail with no interruptionsensures that a handhold will not bebroken.

The clear space between the walland handrail is also essential, asit must provide a clear area forthe hand and knuckles but mustnot offer enough space into whichan arm may slip during a fall orstumble on the stairs.

APPLICATION

Handrails shall comply with thissection.

DESIGN REQUIREMENTS

Handrails shall• be mounted 865 - 920 mm (34­

36 in.) high, measured verticallyfrom a line drawn through theouter edges of the stair nosingsor from the surface of a ramp;

• have a circular section 30-40mm (1-3/16 in. - 1-9/16 in.)in diameter or any non-circularshape, with a graspable portionthat has a perimeter not lessthan 100 mm (4 in.) and notmore than 125 mm (5 in.)whose largest cross-sectionaldimension is not more than 45mm (1-3/4 in.);

• be free of any sharp or abrasiveelements;

• have continuous grippingsurfaces, without interruption bynewel posts, other constructionelements, or obstructions thatcan break a handhold; and

• have a clear space between thehandrail and the wall of

at least 50 mm (2 m.): or• at least 60 mm (2-3/8 in.)

where the wall has a roughsurface.

• be terminated in a manner thatwill not obstruct pedestriantravel or create a hazard,

A recess containing a handrail shallextend at least 450 mm (17-3/4 in.)above the top of the rail.

Handrails and their supports shallbe designed and constructedto withstand the loading valuesobtained from the nonconcurringapplication of• a concentrated load of not less

than 0.9 kN (200 lb.) applied atany point and in any direction;and

• a uniform load of not iess than0.7 kN/m (47 Ib./ft.) applied inany direction to the handrail.

Handrails shall incorporate apronounced colour contrast,to differentiate them from thesurrounding environment.

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.9 Ramps4,1.11 Stairs4.4.15 Texture and Colour

60min(2-3/8)forroughwall surfs.

50 (2) minfor smootwall surfs.

co'E ~OM

"'~'" c. 30-40

(1-3/16 to

-fj-

60min(2-3/8)

30-40 +----+-1-':::"':':'::':"+./(1-3/16 tol-9/16)

Rough wall finish~

(2)

50mln• I

Smooth wall finiSh~

Figure 4.1.12.1Handrail

Figure 4.1.12.2Handrail at Rough Wall

Figure 4.1.12.3Handrail in Recess

4.0 DESIGN STANDARDS

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CITY OF LONOON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

RATIONALE

4.1.13 ESCALATORS

RELATED SECTIONS

4.1 ACCESS AND CIRCULATION

Boarding and stepping off of anescalator can be challenging formany persons who could havedifficulty with the timing or agility.In addition, any lack of contraston the edge of steps makes itdifficult to determine the positionof the steps or judge their speed.Detectable warning surfacesextending in front of the escalatorprovide warning to any pedestrian,especially someone with a visualimpairment. Contrasting colourstrips on stair edges are alsonecessary.

APPLICATION

Escalators shall comply with thissection.

Where escalators are provided, analternate accessible route shall alsobe provided in the same vicinity asthe escalator.

DESIGN REQUIREMENTS

Escalator installations shall includehigh definition (colour contrast) oftread edges and nosing.

Detectable warning surfaces incompliance with 4.4.8 shall beprovided at the head and foot of theescalator.

The surface of escalator treads shallbe in a matte finish, to minimizereflected glare.

Lighting over escalators shall bea minimum of 200 lux (18.4 ft­candles), evenly distributed, froma low-glare light source.

4.1.1 Space and ReachRequirements

4.1.2 Ground and Floor Surfaces4.4.7 Signage4.4.8 Detectable Warning Surfaces4.4.12 Glare and Light Sources4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

4.0 DESIGN STANDARDS'·'0'.c. ,/

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CITY OF LONOON 2007 FACILITY ACCESSIBILITY OESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.14 ELEVATORS

RATIONALE

(68)*1725 min

950 min... ~

(37-112)

The buttons used on elevators needto address a range of functionalissues, including reach, dexterityand visual impairments, asdiscussed in 4.4.2 and 4.4.15. Morespecific to elevators is the need toprovide audible cues for individualswith a visual impairment to identifydifferent floor levels, as well as thedirection of travel. These are, infact, of benefit to anyone who usesthe elevator. Adequate door-closingdelays provide individuals usingmobility devices additional time toreach, enter or exit the elevatorcar. The installation of a mirror canassist individuals using mobilitydevices to back out of an elevatorwhere there is not sufficient spaceto turn around.

70 sOinIe- 50 60e-

)~oO 40- 1119 min(3/4)

-

10 20xroE _o ~o~

N

~~~ 0 ~~~O

(,). 0 <&>0\ \

""-Handrail- V

0" CN ~

'" B 'E VI, N 0"o 'o ~ '"ro ~ coe

Figure 4.1.14.2Control Panel

Figure 4.1.14.1Elevator Cab

* In high-use public facilities, increase minimumdimensions to 2030 x 1525 mm (80 x 60 in.)

16m(5/8)

One passenger elevator complyingwith this section shall serve eachlevel, including mezzanines, inall multi-storey facilities, unlessexempted below. If more than oneelevator is provided, each passengerelevator shall comply with thissection.

APPLICATION

Freight elevators shall not berequired to meet the requirementsof this section, unless the onlyelevators provided are used ascombination passenger and freightelevators for use by the public andemployees.

Elevator access is not required:• in elevator pits, elevator

penthouses, mechanical rooms,piping or equipment catwalks;

• when accessible ramps incompliance with~ are usedin lieu of an elevator;

• to levels of fire halls andambulance stations not servedby grade-level entry, which donot contain public use facilities;and

• when platform lifts (wheelchairlifts) in compliance with 4.1.15and applicable Provincial Codesare used in lieu of an elevator,only under the followingconditions:• to provide an accessible

route to a performing areain an assembly occupancy;

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1.14 ELEVATORS 4.1 ACCESS AND CIRCULATION

• to comply with wheelchairviewing position line­of-sight and dispersionrequirements of 4.3.2;

• to provide access toincidental occupied spacesand rooms that are notopen to the general publicand which house nomore than five persons,including, but not limited to,equipment control roomsand projection booths; and

• to provide access toraised judges' benches,clerks' stations, speakers'platforms, jury boxesand witness stands or todepressed areas, such asthe well of a court.

DESIGN REQUIREMENTS

Accessible elevators shall be on anaccessibie route in compliance with4.1.4.

Accessible elevators shall beidentified by signage incompliancewith applicable provisions of 4.4.7.

Elevators shall be automatic and beprovided with a two-way automatic­levelling device to maintain the floor

level to ± 13 mm (1/2 in.).

Power-operated horizontally slidingcar and landing doors opened andclosed by automatic means shall beprovided.

The clear width for elevator doorsshall be minimum 950 mm (37-1/2in.). In a retrofit situation where itis technicaily infeasible to provide aclear width of 950 mm (37-1/2 in.),the ciear elevator door width maybe reduced to 900 mm (35 in.).

Doors shall be provided with a doorre-opening device that will functionto stop and reopen the car doorand an adjacent hoist way door tominimum 950 mm (37-1/2 in.), inthe event the car door is obstructedwhile closing. This re-openingdevice shall also be capable ofsensing an object or person in thepath of a closing door at a nominal125 ± 25 mm (5 ± 1 ln.) and 735± 25 mm (29 ± 1 in.) above thefloor without requiring contact foractivation.

Elevator doors should remain fullyopen for minimum 8 seconds. Thistime may be reduced by operationof the door-close button.

excluding return panels, shall notbe less than 1725 x 1525 mm (68in. x 60 in.). In facilities with highpublic use, such as arenas, librariesor entertainment complexes, thedistance between walls or betweenwall and door shall be 2030 x 1525mm (80 in. x 60 in.). Exception:In a retrofit situation where it istechnicaily infeasible to install anappropriately sized elevator, a LU/LA (Limited Use/Limited Application)elevating device with a platformlength of at least 1525 mm (60 ln.),may be used.

Car controls shall be readilyaccessible from a wheelchair uponentering an elevator.

Floor register buttons in elevatorcabs shall• be a minimum 19 mm (3/4 in.)

in size and may be raised, flushor recessed. The depth of flushor recessed buttons when theyare being operated shall notexceed 10 mm (3/8 in.); and

• be provided with visual andmomentary audible indicatorsto show when each call isregistered. The visual indicatorsshall be extinguished when eachcall is answered.

Raised O.75mm18 (1/32)

All car control buttons shall bedesignated by Grade 2 Braillecharacters and by raised standardalphabet characters for letters,Arabic characters for numbers, andstandard symbols. Markings shall bea minimum of 16 mm (5/8 in.) highand raised a minimum of 0.75 mm(1/32 ln.), placed immediately tothe left of the buttons to which theyapply.Exception: Where the call buttonsare mechanical, the raised markingsmay be on the buttons.

Emergency car controls and door­operating buttons shall be groupedtogether at the bottom of thecontrol panel. The centre line of thealarm button and the emergencystop switch shall be not less than890 mm (35 in.) above the floor.The centre line of the highest floorbutton shall be no higher than 1200mm (47 in.) above the floor. Othercontrols may be located where it isconvenient.

~r:;} 50 minU 1121

~-

The minimum distance betweenthe walls or between wall and door,

Figure 4.1.14.3Elevator Entry

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1 ACCESS AND CIRCULATION 4.1.14 ELEVATORS

Door open

Door closeEmergency alarmEmergency stop(octagon symbol to betactual,but the X is not)

height of 2000 mm (78-3/4 in.)within elevator cabs as a finishmaterial on the wall opposite thedoor.

Where the dimension of elevatorcabs is less than 1500 mm (59 in.)in any direction, an angled mirrorshall be provided above a height of2000 mm (78-3/4 in.) on the wallopposite the door, to assist personswho use wheelchairs to back out.

Where an elevator serves onlytwo floors, it shali be programedto move automatically, withoutthe need to activate in-car controlbuttons.

Floor finishes within elevator cabsshall comply with 4.1.2.

RELATED SECTIONS

Elevator doors shall incorporatepronounced colour contrast,to differentiate them from thesurrounding environment.

There shall be a pronounced colourcontrast between the car sill and thefacility floor.

4,1.1 Space and ReachRequirements

4.1.2 Ground and Fioor Surfaces4.1.6 Doors4.1.12 Handrails4, 1.1S Platform Lifts4.4.2 Controls and Operating

Mechanisms4.4.7 Signage4.4.9 Public Address Systems4.4.11 Card Access. Safety and

Security Systems4.4.12 Glare and Light Sources4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

Main entry floor

70 8050 60

"thO 40'0 20

~~~ 0 ~~4-00 ®-C

and direction of travel shall beannounced using voice-annunciationtechnology.

Lighting in elevator cabs shall beminimum 100 lux (9.2 ft-candles),measured at the floor level andat the same lighting level as theadjacent lobby space.

Elevators shall be linked by anemergency call system to amonitored location within thefacility with two-way communicationability. The highest operable portionof the 2-way communication systemshall be a maximum of 1200 mm(47 in.) above the floor of the car.It shall be identified by a raisedsymbol and lettering locatedadjacent to the device. The symbolshall be a minimum of 38 mm (1­1/2 in.) high and raised a minimumof 0.75 mm (1/32 in.). Permanentlyattached plates are acceptable. Ifthe system uses a handset, then thelength of the cord from the panelto the handset shall be minimum735 mm (29 in.). Additionally,the handset shall be equippedwith a receiver that generates amagnetic field in the area of thereceiver cap, and the handset shallhave a volume control and shallcomply with CSA Standard T515.If the system is located in a closedcompartment, the compartmentdoor and hardware shall conformto 4.4.2. The emergencyintercommunication system shallnot require voice communication.

Mirrors shall not be used below a

Handrails shall be provided on allnon-access walls at a height of 800to 920 mm (31-1/2 to 36 in.) with aspace of 40 to 45 mm (1-9(16 to 1­3/4 in.) between the rails and wall.

Hall visual indication shall beprovided to show each call that isregistered and that is extinguishedwhen the call is answered.

Floors of elevator cabs shall havea firm and slip-resistant surfacethat permits easy movement ofwheelchairs or scooters.

Hall or in-car lanterns shall beprovided. The centre line of thefixture shall be a minimum of 1830mm (72 in.) above the floor. Anaudible signal shall be providedwhen the elevator stops at thelanding. Visual elements shall be aminimum of 60 mm (2-3/8 in.) inthe smailest direction.

All elevator hoist way entrancesshall have raised Arabic numeralsand Braille floor designationsprovided on both jambs. Thecharacters shall be a minimum of50 mm high (2 in.) and raised atleast 0.75 mm (1/32 in.) and shallbe placed on both sides of the doorjambs, with the centreline at 1500± 25 mm (59 ± 1 in.) from thefloor.

DESIGN REQUIREMENTS(Continued)

An indicator shall be provided inthe car to show the position of thecar in the hoist way, by illuminatingthe indicator corresponding to thelanding at which the car is stoppedor passing. Indication charactersshall be on a contrasting colourbackground and a minimum of 16mm (5/8 in.) high.

The centre line of hall call buttonsshall be 920 ± 25 mm (36 ± 1 in.)above the floor. Buttons shall be aminimum of 20 mm (13/16 in.) insize, mounted one above the other.

The illumination at the car controlsand landing sill shall be not lessthan 100 lux (10 ft-candles).

As the car stops at a floor, the floor Figure 4.1.14.4Tactile Symbols

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.1.15 PLATFORM LIFTS 4.1 ACCESS AND CIRCULATION

RATIONALE

Platform lifts are typical in retrofitapplications. Elevators that are usedby all facility users are preferredto platform lifts which tend tosegregate persons with disabilitiesand limit space at entrance andstair locations. Furthermore,independent access is oftencompromised, as platform lifts areoften controlled by key operation.Whenever possible, grading orintegrated elevator access shouldbe incorporated to avoid the use oflifts.

If there are no suitable alternatives,lifts must be selected to permitthe spatial requirement of largermobility devices such as scooters.

APPLICATION

Accessibie platform lifts shallcomply with this section.

Platform lifts may only be used inlieu of an elevator or ramp whereallowable under 4.1.14.Exception: Where it is technicallyinfeasible to install an elevator, LU/LA (Limited Use/Limited Application)elevating device, or otheraccessible means of change of level.

DESIGN REQUIREMENTS

Accessible platform lifts shall• be on an accessible route

complying with 4.1.4;• be identiAed with signage

complying with applicableprovisions of 4.4.7;

• comply with CSA standard CAN/CSA B355 (latest edition); and

• facilitate unassisted entry,operation, and exit from the lift.

The platform size shall be no lessthan 890 x 1525 mm (35 x 60 in.).

The platform shall incorprate safetywheel-guards along all exposededges.

The doors to the platform lift shallcomply with :L..L.Q.

Controls and operating mechanismsshall comply with 4.4.2.

Platform lifts shall be linkedby an emergency call systemto a monitored location withinthe facility, with two-waycommunication ability. The highestoperable portion of the two-waycommunication system shall be amaximum of 1200 mm (47 in.) fromthe floor of the platform. If the

system uses a handset, then thelength of the cord from the panelto the handset shall be at least735 mm (29 in.). If the system islocated in a closed compartment,the compartment door andhardware shall conform to 4.4.2.

Floor finishes within platform liftsshall comply with 4.1.2 and 4.4.14.

RELATED SECTIONS

4.1.1 Soace and ReachReqlJirements

4.1.2 Ground and Floor Surfaces4. 1.6 .Q.Q.Qr>.4.1.12 Handrails4.1.14 Elevators4.4.2 Controls and Operating

Mechanisms4.4.7 Signage4.4.9 Public Address Svstems4.4.11 Card Access. Safety and

Security Systems4.4.12 Glare and Light Sources4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

Non-slip Platform

Retractable Ramp

Concrete Pad

Figure 4.1.15.1Vertical Platform Lift

Figure 4.1.15.2Inclined Platform Stair-Lift

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2 WASHROOM FACILITIES 4.2.1 TOILET FACILITIES

- Knee space in compliance with 4.2.4.is preferred at all sinks to allow sideapproach by a person using a scooter,

RATIONALE

As an integral feature of a facility,washroom facilities shouldaccommodate the range of peoplethat will use the space. Althoughmany persons with disabilities usetoilet facilities independently, somemay require assistance. Wherethe individual providing assistanceis of the opposite gender thentypical gender-specific washroomsare awkward and an individualwashroom is preferred.

Parents and caregivers with smallchildren and strollers may alsobenefit from a large, individualwashroom with toilet and changefacilities contained within the samespace.

spaces (i.e. a private toilet roomfor the occupant of a private office)shall be adaptable.

In a retrofit situation where itis technically infeasible to makeexisting public or common use toiletfacilities accessible, the installationof at least one individual washroomper floor and in compliance with4.2,7, located in the same area asexisting toilet facilities, will bepermitted in lieu of modifyingexisting toilet facilities to beaccessible.

In addition to any accessible publicor common use toilets, at least oneindividual washroom in compliancewith 4,2.7 shall be provided in allpublic buildings and on every floorlevel in assembly areas where thefloor incorporates common or publicuse washroom facilities containingfour or more toilet and/or urinalfixtures.

If individual washrooms are notvisible from the common or publicuse washrooms, directional signagein compliance with 4.4.7 shall beprovided.

-r-

·1920 min

(36)

-;;:::;( I

( ')

.[.

Figure 4.2.1.1Washroom Dimensions

920 min(36)

-;;:::;I )

( I

{

Flush valve ontransfer side0automaticallycontrolled

1830 min'(72)

460-480

(18-1/8018-7/8)

Turning space required ­See figures 4.1,1,1 or 4,1.1.2(180-DegreeTurn shown)

460 mi~1 Door OperatorI' (18) • I -....-Control (where requir~

~-- t)~ rrt) 60tmin I: " : <c:> • (23-~/~):-\t---

I I,. 760 min '"' I Ir c (30) I I I

:'E ~ Clear : : :I~ ~ space I r - - - - - .. l. _

1M .. I I

~": [--'-600 mTn-*- - - ~

:/Jfl(63).s :I E _ I

IClear~ ; I

~ ~: __s:~:~ ~ __ J-------------------900 min I

~t~~: rv v

NOTE: In a retrofitsituation where it istechncally infeasible to provide therequired clearances, the dimensionmarkedwith an * may be reduced to1525 mm (60in.).

[.

Circumstances such as wet surfacesand the act of transferring betweentoilet and wheelchair or scooter canmake toilet facilities accident-proneareas. An individual falling in awashroom with a door that swingsinward could prevent his or her ownrescuers from opening the door.Due to the risk of accidents, designdecisions such as door swingsand material finishes have safetyimplications and therefore maketoilet facilities a prime locationfor emergency call switches. Theappropriate design of all featureswill increase the usability and safetyof all toilet facilities.

The identification of washroomsinvolves design issues that must beconsidered. For children or someonewho cannot read text, a symbol orpictogram is preferred. A personwith a visual impairment would alsobenefit from accessible signage.Features such as colour-contrastingdoor frames and door hardware willalso increase accessibility.

APPLICATION

Where toilet facilities are provided,each public or common use toiletfacility shall comply with thissection. Other toilet rooms providedfor the use of occupants of specific

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2.1 TOILET FACILITIES 4.2 WASHROOM FACILITIES

Where bathing facilities areprovided on a site, in conjunctionwith or in addition to toilet facilities,each such public or common usebathing facility shall comply withthis section in addition to 4.2.8,4.2.9, and other applicable sectionsof this standard.

For single-user portabie toilet unitsclustered at a single location, aminimum of 5% but no less thanone toilet unit in compliance withthis section shall be providedat clusters wherever typicalinaccessible units are provided.(Exception: Portable toilet units atconstruction sites used exclusivelyby construction personnel arenot required to comply with thissection.)

Where an individual washroomis provided primarily for the useof persons of both genders withphysical disabilities, in lieu offacilities for persons with physicaldisabilities in washrooms used bythe general public, the individualwashroom shall be provided on thesame floor level within 45 m (147ft. 8 in.) of the washrooms used bythe general public.

DESIGN REQUIREMENTS

Accessible toilet facilities shall• be on an accessible route

complying with 4.1.4;• be identified with signage

complying with applicableprovisions of 1.d.2;

• incorporate a clear floorspace to allow a person in awheelchair to make a 180­degree turn; and

• incorporate even illuminationthroughout of at least 100 lux(10 ft-candles).

All entrance doors to accessibletoilet rooms shall• comply with u.&;• not swing into the clear floor

space required for any fixture;• have a minimum 1700 mm (67)

clearance between the insideface of an in-swinging entrancedoor and the outside face of anadjacent toilet stall.

Accessible fixtures and controlswithin toilet and bathing rooms shall• be on an accessible route

complying with 4.1.4.• have a minimum clearance of

1400 mm (55) between theoutside face of the accessiblestall and any wall-mountedfixture or obstruction.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.1.1 Space and ReachReqUirements

4.1.2 Ground and Floor Surfaces4.1.3 Protruding and Overhead

Objects4. 1.6 .QQQ.r.s4.2.2 Toilet Stalls4.2.3 Toilets4.2.4 Lavatories4.2.5 Urinals4.2.6 Washroom Accessories4.2.7 Individual Washrooms4.2.8 Bathtubs4.2.9 Shower Stalls4.2.10 Grab Bars4.4.2 Controis and Operating

Mechanisms4.4.7 Signage4.4.12 Glare and Light Sources4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2 WASHROOM FACILITIES 4.2.2 TOILET STALLS

RATIONALE

Sliding latch------..lI~

50 mm (2 in.) ----f-+­collapsible coathook1200mm (47 in.)maxabovethe floor

Door Pu!l140 mm(S-1/2 in.)min.on both sidesof door

Figure 4.2.2.1Accessible Toilet Stall

Door Pull140 mm(5·1/2 ln.) min.

Door swings are normally outwardfor safety reasons and spaceconsiderations, but this makesit difficult to close the door onceinside. A handle mounted part wayalong the door makes it easier forsomeone to close the door behindthem.

Minimum requirements for non­accessible toilet stalls are includedto ensure that persons who donot use wheelchairs or scooterscan be adequately accommodatedwithin any toilet stall. Universalfeatures include accessiblehardware and a minimum stallwidth to accommodate persons oflarge stature or parents with smallchildren.

Manoeuvrability of a wheelchair orscooter is the principal considerationin the design of an accessible stall.The increased size of the stall isrequired to ensure there is sufficientspace to facilitate proper placementof a wheelchair or scooter toaccommodate transfer onto thetoilet fixture. Not only is spacerequired for mobility equipment,there may also be instanceswhere an individual requiresassistance and the stall will have toaccommodate a second person.

APPLICATION

Accessible toilet stalls shall complywith this section.

NOTE: In a retrofit situation where it is techni::ally infeasibletoprovidetherequired clearances, the dimensions marked with an* maybereduced,Refer to 4.2.2 - Design Requirements.

Where toilet stalls are provided ina toilet or bathing facility, then thenumber of accessible toilet stallsdesignated to accommodate personswith disabilities shall comply withTable 4.2.2.

All other toilet stalls within a facility(I.e., those considered to be non­accessible) shall be minimum 920mm (36 in.) wide by 1525 mm(60 in.) long, and shall incorporatedoor-locking mechanisms incompliance with this section.

# of toilet stalls within Required # of accessiblethe washroom toilet stalls

1 - 5 1

More than 5 2

Table 4.2.2Number of Accessible Toilet Stalls

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2.2 TOILET STALLS 4.2 WASHROOM FACILITIES

Figure 4.2.2.2Accessible Toilet Stall withIn-Swinging Door

-I

920 min(36)

• be mounted between 810 mm(32 in.) and 1200 mm (47 in.)above the floor,

Toilets, flush controls and otherelements shall be designed to meetthe requirements of 4.2.3.

Toilet stall partitions and doorsshall be colour-contrasted with thesurrounding environment.

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.3 Protruding and OverheadObjects

4.1.6 Doors4.2.3 Toilets4.2.6 Washroom Accessories4.2.10 Grab Bars4.4.2 Controls and Operating

Mechanisms4.4.13 Lighting4.4.15 Texture and Colour

r -.-.- ..,-.-11

1 Clear Space: (combined1 with transfer1 space)11

1830 min*

460-480(18-118to 18-7/8)

Clearopening

I900 min I

III 1"1-------;(;

(72)Note: In a retrofit situation where it istechnically infeasibleto provide the requiredclearances, the dimension marked with an *may be reduced to 1525 mm (60 in.) and thecieartransfer space may be reduced to760 mm (30 in.).

does not interfere with the arcof the door swing;

• be aligned with the cleartransfer space adjacent to thetoilet fixture;

• be equipped with gravityhinges so that the door closesautomatically;

• be provided with a "D"-typecontrasting-coloured door pull,at least 140 mm (5-1/2 in.)long, on the inside of an out­swinging door, located so thatthe centre line is between 200and 300 mm (7-7/8 in. and 11­3/4 in.) from the hinged side ofthe door; and

• be provided with a "D"-typecontrasting-coloured door pullat least 140 mm (5-1/2 in.)long, on both sides of the door,located near the latch;

Door hardware (operating devicessuch as handles, pulls, latches, andlocks) shall• be operable by one hand;• not require fine finger control,

tight grasping, pinching, ortwisting of the wrist to operate;and

DESIGN REQUIREMENTS

Where more than one accessibletoilet stall is provided within a toiletor bathing facility, the stalls shall beconfigured with the clear transferspace (i.e., the open space besidethe toilet) on opposite sides of thetoilet fixtures.

Accessible toilet stall doors shall• provide a clear opening of at

least 900 mm (35 in.) with thedoor in the open position. Ina retrofit situation where it'stechnically infeasible to providethe required clear opening, theclear opening may be reducedto 810 mm (32 in.);

• swing outward, unless additionalclear floor space of at least 760mm x 1370 mm (30 in. x 54 in.)is provided within the stall and

All toilet stall doors shall be capableof being locked from the inside bya device that is operable with onehand; does not require fine fingercontrol, tight grasping, pinching, ortwisting of the wrist; and requiresa force of not more than 22 N (4.9lb.) to activate (e.g., sliding bolt orlever).

Accessible toilet stalls shall• be on an accessible route in

compliance with 4.1.4.• have internal dimensions at

least 1830 x 1830 mm (72 x 72in.). In a retrofit situation whereproviding the required internaldimensions is technicallyinfeasible, the internaldimensions may be reduced to1525 x 1525 mm (60 x 60 in.);

• have a toilet fixture incompliance with 4.2.3;

• be equipped with a collapsiblecoat hook mounted not morethan 1200 mm (47 in.) abovethe floor on a side wall andprojecting not more than 50mm (2 in.) from the wall; and

• have a minimum 920 mm (36in.) wide clear transfer space onone side of the toilet fixture. Ina retrofit situation where it istechnically infeasible to providea 920 mm (36 in.) wide cleartransfer space, this space maybe reduced to 760 mm (30 m.).See 4.2.3. for more details.

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2 WASHROOM FACILITIES 4.2.3 TOILETS

RATIONALE

Automatic flush controls arepreferred. If flushing mechanismsare not automated, thenconsideration must be given to theability to reach a switch and thehand strength or dexterity requiredto operate it. Lever style handleson the transfer side of the toiletfacilitate these considerations.

Appropriate placement of grabbars makes sitting and standing ortransfers between the toilet and amobility device safer.

APPLICATION

Accessible toilets shall comply withthis section. Wall-mounted toiletsare preferred.

DESIGN REQUIREMENTS

Toilet fixtures shall have• the top of the seat between 430

and 460 mm (17 and 18-1/8in.) above the floor;

• no spring-activated seat;• a back support where there is

no seat lid or tank; and• the tank top securely attached.

Toilets shall be located between 460and 480 mm (18-1/8 to 18-7/8 in.)away from the adjacent wall mea­sured from the centre line of thetoiiet to the surface of the wall.

A clear transfer space, minimum920 mm (36 in.) wide designed topermit a wheelchair or scooter toback into a dear space beside atoilet fixture, shall be provided onone side of the toilet fixture in allaccessible toilet stalls (see 4.2.2.)and in individual washrooms (see4.2.7.). In a retrofit situation whereit is technicaiiy infeasible to providea 920 mm (36 in.) wide cleartransfer space, this space may bereduced to 760 mm (30 in.).

The dear transfer space shallbe clear of obstructions (suchas garbage bins or baby changetables). EXCEPTION: Sanitarynapkin disposal units may be

installed within the transfer spaceprovided they are recessed orprotrude not more than 100 mm (4in.) into this space.

Toilet flush controls shall be• hand-operated on the transfer

side of the toilet; or• be electronically automatically

controlled.

Hand-operated flush controls shallcomply with 4.4.2.

Toilets shall be equipped with grabbars that shall• comply with 4.2.10;• be L-shaped with 760 mm (30

in.) long horizontal and verticalcomponents mounted with thehorizontal component 750 mm- 810 mm (29-1/2 - 32 in.)above the floor and the verticalcomponent 150 mm (5-7/8 in.)in front of the toilet bowl; and

• be at least 600 mm (23-5/8 in.)in length, mounted horizontallyon the wall behind the toilet,from 840 mm (33 in.) to 920

n'7

"" ~li

" <0,

" '«" H"

Figure 4.2.3.1Grab Bar Configuration

4.0 DESIGN STANDARDS

mm (36 in.) above the floor,and, where the water closethas a water tank, be mountedminimum 150 mm (5-7/8 in.)above the tank.

Toilet-paper dispensers shall be• wall mounted;• located below the grab bar;• in line with or not more than

300 mm (11-3/4 in.) in front ofthe toilet seat;

• not less than 600 mm (23-5/8in.) above the floor; and

• contrasting in colour to the wall.

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.2.2 Toilet Stalls4.2.10 Grab Bars4.4.2 Controls and Operating

Mechanisms4.4.13 Lighting4.4.1S Texture and Colour

,/Grab Bar

/60 (2.-3/8) mIn/, clearance to grab bar

D Tollet-popero dispenser

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2.4 LAVATORIES 4.2 WASHROOM FACILITIES

RATIONALE

The accessibility of lavatories will begreatly influenced by their operatingmechanisms. While faucets withremote-eye technology may initiallyconfuse some individuals, theirease of use is notable. Individualswith hand strength or dexteritydifficulties can use lever-stylehandles. For an individual in awheelchair, a lower counter heightand clearance for knees underthe counter would be required.This lower counter may also servechildren. The insulating of hotwater pipes protects the legs of anindividual using a wheelchair. Thisis particularly important when adisability impairs sensation suchthat the individual would not sensethat their legs were being burned.The combination of shallow sinksand higher water pressures cancause unacceptable splashing atlavatories.

APPLICATION

All lavatories shall comply with thissection. In a retrofit situation whereit is technically Infeasible to have alllavatories comply with this section,at least one lavatory in eachaccessible washroom shall comply.

• have a minimum clear floorspace 760 mm wide (30 in.)and 1370 mm (54 in.) deep, ofwhich a maximum of 480 mm(18-7/8 in.) in depth may beunder the lavatory;

• have hot water and drain pipesinsulated if they abut theclearances noted above, or limitthe water temperature to amaximum of 43 degrees Celsius(100 degrees F); and

• have soap and towel dispensersthat are• located to be accessible

to persons who usewheelchairs or scooters(i.e., not having to reachover the lavatory to accessthe devices);

• located so that thedispensing height is notmore than 1200 mm (47in.) above the floor;

• located in close proximity tothe accessible lavatory;

• operable with one hand;• colour-contrasted from the

surrounding environment;and

• in compliance with 4.4.2.

Faucets and other controls shall• be in compliance with 4.4.2;

• have lever-style handles(not self-closing) operablewith a clenched fist, or beelectronically controlled; and

• be located so that the distancefrom the centre line of thefaucet to the edge of the basin,or where the basin is mountedin a vanity, to the front edge ofthe vanity is not more than 485mm (19-1/8 in.).

The front apron of a vanity shallhave a minimum clearance of 760mm (30 in.) wide by 735 mm (29in.) high.

Shelves or other projections abovelavatories shall be located so theywill not present a hazard to personswith a visual impairment.

Where mirrors are provided atlavatories or vanity units, they shallcomply with 4.2.6.

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.4.2 Controls and OperatingMechanisms

4.4.13 Lighting4.4.15 Texture and Colour

DESIGN REQUIREMENTS / Mirror

485max

205

(191/8)

1370min(54)

Clear Space

(81/8)280(11)

430(17)

______ Single/double lever handle,....- or infra-red faucet

,, .....

c

~§MN

Figure 4.2.4.1Lavatory Criteria

Lavatories shall• be on an accessible route

complying with 4.1.4;• be mounted so that the

minimum distance between thecentre line of the fixture andthe side wall is 460 mm (18-1/8in.);

• have the top located between820 mm (32-1/4 in.) and 840mm (33 in.) above the floor;

• have a knee space of at least• 760 mm (30 in.) wide;• 735 mm (29 in.) high at the

front edge;• 685 mm high (27 in.) at a

point 205 mm (8-1/8 in.)back from the front edge;and

• 230 mm (9 in.) high overthe distance from a point280 mm (11 in.) to a point430 mm (16-7/8 in.) backfrom the front edge;

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2 WASHROOM FACILITIES 4.2.5 URINALS

RATIONALE

A clear floor space is required infront of urinals to manoeuvre amobility device. The provision ofgrab bars may assist an individuai inrising from a seated position and tosteady themselves. Floor-mountedurinals accommodate children andpersons of short stature as well asenable easier access to drain per­sonal care devices. Flush controlsshould be lever-style or automatic(preferred).

Strong colour contrasts betweenthe urinal, the wall and the floorwill assist persons with a visualimpairment.

Urinals shall have grab barsinstalled on each side that• comply with 4.2.10;• are not less than 600 mm (23­

5/8 in.) long;• are mounted vertically

• not more than 380 mm (15in.) from the centre line ofthe urinal; and

• with the lowest end locatedbetween 600 - 650 mm(23-5/8 - 25-1/2 in.) abovethe floor.

Flush controls shall be hand­operated or automatic, mountedat no more than 1120 mm (44 in.)above the finished floor, and shallcomply with 4.4.2.

Where a washroom contains morethan two urinals, one urinal shallbe provided specifically for childrenthat is• installed with the rim no higher

than 430 mm (17 in.) from thefinished floor: or

• floor-mounted, with the rimlevel at the finished floor

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.4.2 Controls and OperatingMechanisms

4.4.13 Lighting4.4.15 Texture and Colour

APPLICATION

Where urinals are provided in anaccessible toilet or bathing facility,at least one shall comply with thissection.

DESIGN REQUIREMENTS

Grab bars

Recommendedprivacy screen

Urinals shall be• wall-mounted with an elongated

rim located no higher than 430mm (17 in.) above the finishedfloor; or

• floor-mounted with the rim atthe finished floor level.

Figure 4.2.5.2J.Ldn.ill

Grab bars

/ "'" -------Lever typeflushvalve

--@

430 max(17) to rim

Figure 4.2.5.1Urinal

A clear floor space of 760 mm x1370 mm (30 in. x 54 in.) shall beprovided in front of the urinal toallow for a forward approach. Thisclear space shall adjoin or overlapan accessible route and shall complywith 4.1.1.

Urinals shall be at least 345 mm(13-1/2 in.) deep, measured fromthe outer face of the urinal rim tothe back of the fixture.

Where privacy screens are provided• there shall be at least 920 mm

(36 ln.) of clearance betweenthem; and

• they shall incorporate apronounced colour contrast,to differentiate them fromthe surrounding environment,with a vertical outer edge thatcontrasts with the screen andthe surrounding environment.

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2.6 WASHROOM ACCESSORIES 4.2 WASHROOM FACILITIES

RATIONALE DESIGN REQUIREMENTS RELATED SECTIONS

Design issues related to washroomaccessories include the handstrength and dexterity requiredto operate mechanisms. Reachingthe accessories is another concern.Accessories that require the use oftwo hands to operate can presentdifAculties for a range of personswith disabilities when the abilityto reach or balance is impaired.Section 4.4.2 addresses operatingmechanisms in greater detail.

APPLICATION

Where washroom accessories areprovided in a toilet or bathingfacility, they shall comply withthis section. In a retrofit situationwhere it is technically infeasibleto make all washroom accessoriescomply with this section, at leastone of each type of washroomaccessory shall comply in allaccessible toilet or bathing facilities.

Each type of washroom accessoryprovided, unless otherwise specifiedin 4.2.2 and 4.2.4, shall haveoperable portions and controlsmounted between 900 mm (35 rn.)and 1200 mm (47 in.) above thefloor.

The operable controls andmechanisms of washroomaccessories shall comply with 4.4.2.

Where mirrors are provided, at leastone shall be• mounted with its bottom edge

not more than 1000 mm (39­3/8 in.) from the floor; or

• inclined from vertical to beusable by a person using awheelchair.

4.1.1 Space and ReachRequirements

4.1. 3 Protruding and OverheadObjects

4.4.2 Controls and OperatingMechanisms

4.4.13 Lighting4.4.15 Texture and Colour

- -@]--

-[9-o

OptimumAccessibility QRan~e~_t-;" ~' --1] 0--- ~ ~ ..r--,.

0"- u::::.... -oro;'lx, ~~ (;

.: ~_L ~~~~_~---6--- -----25 R E~~N~ OCV101-'t"""" 0 0\ ~

o [2::l '-_--'~ ~

.s

Figure 4.2.6.1Washroom Accessories

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2 WASHROOM FACILITIES 4.2.7 INDIVIDUAL WASHROOMS

RATIONALE APPLICATION DESIGN REQUIREMENTS

The provision of a separateindividual washroom isadvantageous in a number ofinstances. For an individual usinga wheelchair, the extra spaceprovided with a separate washroomis preferred to an accessible stall.Should an individual require anattendant to assist them in thewashroom then the complicationof a woman entering a men'swashroom or vice versa is avoided.This same scenario would apply toa parent with a young child of adifferent gender.

In the event of an accident or fallby a single individual in this formof washroom, an emergency callswitch and a means of unlocking thedoor from the outside are importantsafety features.

Accessible individual washroomsshall comply with this section.

At least one individual washroom,in addition to any accessible publicuse or common use toilets, shall beprovided• in all public buildings; and• on every floor level in

assembly buildings where thefloor incorprates common orpublic use washroom facilitiescontaining four or more toiletand/or urinal fixtures.

If individual washrooms are notvisible from the public use orcommon use toilets, directionalsignage complying with 4.4. 7 shallbe provided.

Accessible individual washroomsshall be• on an accessible route in

compliance with 4.1.4;• identified with signage in

compliance with applicableprovisions of 4.4.7.

• designed to permit a wheelchairto turn within an open spacethat has a diameter of notless than 2440 mm (96 in.).In a retrofit situation whereproviding the required turningspace is technically infeasible,the turning space may bereduced to not less than 2130mm (84 in.);

• provided with a lavatoryconforming to 4.2.4;

• equipped with a toilet fixture

Flushvalve ontransfer side orautomaticallycontrolled

cE

(72)1830 min

, ,-, ,

-,-,

-,,,,,, 0

, '",0,,II

II

II ..--r-J11

II,,,,,,

"

Fold-downgrab bar ==F=j::::=~~(Optional)

Change table

I'

__- - - ~--""'-,.,--------,----j

,

/,/~ 2440 min

" diameterI (96)IIIII,,

\\

Collapsiblecoat hook

Figure 4.2.7.1IndiVidual Washroom

III

II

II,

Emergencycall switch

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2.7 INDIVIDUAL WASHROOMS 4.2 WASHROOM FACILITIES

conforming to 4.2.3 that islocated• so that its centre line is not

less than 460 mm (18-1/8in.) and not more than 480mm (18-7/8 in.) from anadjacent wall on one side;and

• so that its centre line is notless than 1060 mm (42 in.)to any wall, fixture or otherobstruction on the otherside.

• equipped with flush controls andother elements conforming to4.2.3;

• equipped with grab barsconforming to 4.2.10;

• have fixture clearancesconforming to 4.2.3 and 4.2.4;

• provided with a clear transferspace adjacent to the toiletfixture, as required by 4.2.3;

• equipped with a collapsible coathook mounted not more than1200 mm (47 in.) from the flooron a side wall and projecting notmore than 50 mm (2 In.) fromthe wall;

• equlpped with a shelf locatednot more than 1200 mm (47"in.) above the floor and installedin a location that will not createa hazard; and

• equipped with a mirrorand washroom accessoriescomplying with 4.2.6.

Accessible individual washroomdoors shall• comply with 4.1.6;• have a graspable latch operating

and locking mechanism locatednot less than 900 mm (35 in.)and not more than 1000 mm(39-3/8 in.) above the floor;

• be capable of being locked fromthe inside with one hand andbeing released from the outsidein case of emergency;

• be provided with a "On-typecolour-contrasting door pull,minimum 140 mm (5-1/2 in.)long, and installed• on the inside of an out­

swinging door,

• with the centre line locatedbetween 200 mm and 300mm (7-7/8 in. and 11-3/4in.) from the hinged side ofthe door, and

• not less than 900 mm (35in.) and not more than 1000mm (39-3/8 in.) above thefloor;

• If it is an out-swinging door,be equipped with a doorcloser, spring hinges or gravityhinges so that the door closesautomatically; and

• be provided with a power dooroperator, where the door isequtpped with a self-closingdevice.

Where accessible individualwashrooms are provided inassembly buiidings, such asrecreation centres, the washroomshall incorporate an emergencycall system linked to a centralmonitoring location (e.g., office orSWitchboard).

Accessible individual washroomsshall incorporate a change table• at least 760 mm (30 in.) wide

by 1830 (72 in.) long;• located with the change surface

no higher than 865 mm (34in. );

• which Incorporates an adjacentclear floor space not less than760 mm (30 in.) by 1370 mm(54 in.);

• designed to carry a minimumload of 1.33 kN (300 lbs.):

• located on an accessible routein compliance with 4.1.4; and

• if of the fold-down type, haveno operable portions higherthan 1200 mm (47 ln.).

OPTIONAL:• be equipped with a fold-down

grab bar at least 760 mm (30ln.) in length at the open side ofthe toilet, mounted 420 - 440mm (16-1/2 - 17-3/8 in.) fromthe centre line of the toilet and630 - 690 mm (24-3/4 - 27-1/8in.) above the floor.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.1.1 Space and ReachRequjrements

4.1.2 Ground and Floor Surfaces4.1.3 Protruding and Overhead

Objects4.1.6 Doors4.2.3 ~4.2.4 Lavatories4.2.5 Urinals4.2.6 Washroom Accessories4.2.10 Grab Bars4.4.2 Controls and Operating

Mechanisms4.4.7 Signage4.4.11 Card Access, Safety and

SeclJrjtv Systems4.4.12 Glare and Light Sources4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2 WASHROOM FACILITIES 4.2.8 BATHTUBS

RATIONALE

Bathtubs can present a slippinghazard. Slip-resistant surfacesare an important feature and willbenefit any individual, includingthose with disabilities. Grab barsalso provide stability. Operatingsystems are subject to limitations inhand strength, dexterity and reach.

APPLICATION

Where bathtubs are provided, allbathtubs shall comply with thissection. In a retrofit situation whereit is technicaiiy infeasibie to have ailbathtubs comply with this section,at least 10%, but never less thanone, in each bathing facility shallcomply with this section.

DESIGN REQUIREMENTS

Accessible bathtubs shall be on anaccessible route complying with4.1.4.

Accessibie bathtubs shall have• a clear floor space at least

920 mm wide (36 in.) alongthe full length of the bathtub(the lavatory can encroach amaximum of 300 mm (11-3/4in.) into this space, providedthe available clear floor spacecomplies with 4.2.4);

o faucet handles of the lever typethat are not spring-loaded, orare automatically operable;

o faucet handles that are locatedso as to be usable by a personseated in the bathtub;

o faucets and other controlsmounted not more than 450mm (17-3/4 in.) above thebathtub rim;

o a shower head complying withoL2.2;

o unless the bathtub isfreestanding, be equipped withan "L" shaped grab bar and avertical grab bar conforming to:L.2.J.Q mounted on the wallo where each leg of the "L"

being at least 920 mm (36in.) in length;

o with the legs of the "L"being separated by a 90degrees;

o with the horizontal leg ofthe "L" being located 150 -

200 mm (5-7/8 - 7-7/8 in.)above and parallel to therim of the bathtub; and

• with the vertical leg of the"L" being located 300 - 450mm (11-3/4 - 17-3/4 in.)from the control end of thetub.

• with a vertical grab barwhich is at least 1220 mm(48 in.) long, mountedvertically at the foot end ofthe tub adjacent to the clearfloor space, with the lowerend 180 - 280 mm (7 - 11in.) above the bathtub rim.

o controls equipped witha pressure-equalizing orthermostatic-mixing valve,operable from the seatedposition and in compliance with4.4.2;

Figure 4.2.8.1Bathtub

4.0 DESIGN STANDARDS

o soap holder(s) which canbe reached from the seatedposition, ideally fully recessed;

Enclosures for bathtubs shall not• obstruct controls;o interfere with a person

transferring from a wheelchair;or

o have tracks mounted on thebathtub rim.

RELATED SECTIONS

4.1.1 Space and ReachReauirements

4.2.6 Washroom Accessories4,2,10 Grab Bars4.4,2 Controls and Operating

Mechanisms4.4,13 Lighting4.4,15 Texture and Colour

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c r r v OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2.9 SHOWER STALLS 4.2 WASHROOM FACILITIES

RATIONALE • have a clear floor space at theentrance to the shower of at

Roll-in or curbless shower stalls least 920 mm (36 in.) in deptheliminate the hazard of stepping and the same width as theover a threshold and are essential shower, except that fixtures arefor persons with disabilities who perm itted to project into thatuse wheelchairs Or other mobility space, provided access to thedevices in the shower. Grab bars shower is not restricted;and non-slip materials are safety • have a slip-resistant floormeasures which will support any surface;individual. Additional equipment • have no threshold, or a bevelledsuch as a hand-held shower head or threshold not exceeding 13 mma folding bench, may be an asset to (1/2 in.) above the finishedsomeone with a disability but also floor;convenient for others. Equipment • be equipped with a wall-that contrasts in colour from mounted folding seat that isthe shower stall itself will assist not spring-loaded, or makeindiViduals with a visual impairment. provisions for a portable seat

that isAPPLICATION • 450 mm (17-3/4 in.) wide

and 400 mm (15 in.) deep;

Where shower stalls are provided, • mounted approximately 450all shower stalls shall comply with mm (17-3/4 ln.) above thethis section. In a retrofit situation floor; andwhere it is technically infeasible • designed to carry ato have all shower stalls comply minimum load of 1.33 kNwith this section, at least 10%, (300Ibs.);but never less than one, in each • be equipped with a horizontalbathing facility shall comply with grab bar that shallthis section. • conform to 4.2.10;

• be at least 920 mm (36 in.)

DESIGN REQUIREMENTS in length;• be mounted horizontally

Accessible shower stalls shall approximately 850 mm (33

• be on an accessible route in.) above the rloor: and

complying with 4.1.4; • be located on the wall so at

• be at least 1525 mm (60 in.) in least 300 mm (11-3/4 in.)

width and 920 mm (36 in.) in of its length is reachable

depth; from one side of the seat;

80-120 • be equipped with a vertical grab

_I (3 1/8 - 4 3/4) bar that shall...-- • be at least 760 mm (30 in.)in length;

• be mounted 80 - 120 mm(3-1/8 - 4-3/4 in.) from thefront edge, starting between700 and 800 mm (27-1/2and 31-1/2 in.) from thefloor; and

• conform to 4.2.10;• be equipped with a pressure­

equalizing or thermostatic­mixing valve in compliance with4.4.2, located above the grabbar but no higher than 1000mm (39-3/8 in.), maximum 685mm (27 in.) from the seat wall;

• have soap holder(s) which canbe reached from the seatedposition, ideally fully recessed;and

• be equipped with a shower headwith at least 1525 mm (60 in.)of flextble hose that can beused both as a fixed positionshower head and as a hand heldshower head. The shower sprayunit shall be reachable from theseated positions and have anon/off control. EXCEPTION: Theuse of two fixed-height showerheads with the capability ofadjusting the direction ofwater flow is permitted insteadof a hand-held spray unit infacilities that may be subjectto vandalism. The height ofthe higher shower head to be1825 mm (72 ln.). The heightof the lower shower head to be1400 mm (55-1/8 in.). A valveto direct water between theshower heads, in compliancewith 4.4.2, shall be locatedadjacent to the shower control/mixing valve.

Where the showerhead is mountedon a vertical bar, the bar shall beinstalled so as not to obstruct theuse of the grab bar.

Enclosures for shower stalls shallnot obstruct controls or obstructtransfer from a mobility device ontothe shower seat.

RELATED SECTIONS

Clearspace

Nothreshold ORBevelled threshold

13 max(1/2) above .loor . . <5)"

<)""0'"

4.0 DESIGN STANDARDS

4.1.1 Space and ReachRequirements

4.2.6 Washroom Accessories4.2.10 Grab Bars4.4.2 Controls and Operating

Mechanisms4.4.13 Lighting4.4.15 Texture and Colour

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.2 WASHROOM FACILITIES 4.2.10 GRAB BARS

RATIONALE

Grab bars are an important featureto those who require assistancein standing up, sitting down orstability while standing. Transferringbetween toilet and wheelchair orscooter may be another scenariowhere grab bars are utilized.

APPLICATION

Grab bars shall comply with thissection.

DESIGN REQUIREMENTS

Grab bars shall• be installed to resist a load of at

least 1.3 kN (300 lb.), appliedvertically or horizontally;

• be not less than 30 mm (1-3(16in.) and not more than 40 mm(1-9(16 in.) in diameter;

• have a clearance of 30 mm (1­3(16 in.) to 40 mm (1-9(16 in.)from the wall;

• be free of any sharp or abrasiveelements;

• be colour-contrasted with thesurrounding environment; and

• have a slip-resistant surface.

Adjacent surfaces shall be free ofany sharp or abrasive elements.

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.2.3 Toilets4.2.5 Urinals4.2.7 Individual Washrooms4.2.8 Bathtu bs4.2.9 Shower Stalls4.4.13 Lighting4.4.15 Texture and Colour

Smooth wall finish

30-40 30-40(1-3/16 tol-9/16) _1...41-....~..1(1-3/16 to 1-9/16)

Figure 4.2.10.1Grab Bar

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.1 DRINKING FOUNTAINS 4.3 OTHER AMENITIES

RATIONALE APPLICATION DESIGN REQUIREMENTS

Angled alcoves allowmore flexibility onforward approach

,

Cantilevered drinking fountains shall• have a clear floor space of at

least 760 mm (30 in.) by 1370mm (54 in.):

• have a knee space between thebottom of the apron and thefloor or ground of at least 760mm (30 in.) wide, 200 mm (7­7/8 in.) deep and 685 mm (27in.) high;

• have a toe space not less than760 mm (30 in.) wide, 230 mm(9 in.) deep, and 230 mm (9in.) high; and

• be recessed or otherwiselocated out of the circulationroute.

Accessibie drinking fountains shall• be located on an accessible

route complying with 4.1.4;• have a spout located near the

front of the unit between 760mm (30 in.) and 900 mm (35in.) above the floor or groundsurface;

• have a spout that directs thewater flow in a trajectory that isparallel or nearly parallel to thefront of the unit;

• have a spout that provides awater flow at ieast 100 mm (4in.) high; and

• be equipped with controls thatare located on the front of theunit, or on both sides of theunit, easily operated from awheelchair or scooter usingone hand with a force of notmore than 22 N (4.9 lb.), or beautomatically operable.

--

Where only one drinking fountainis provided on a floor level, it shallincorporate components that areaccessibie to individuals who usemobility devices and to those whohave difficulty stooping or bending.

Where drinking fountains areprovided on a floor level, at leastone shall be accessible and shallcomply with this section. Wheremore than one drinking fountainor water cooler is provided on afloor level, at least 50% shall beaccessible and shall comply withthis section.

0;c'c

.. glD~) <{'f";"' 0

, I DOSI 1\Oi"1 0

'< ,/' Clear space/",~;: ~~£

,,(<', ~, '

~60".. 'Gc§lJ/i)... ...... ; ; ,

, ,/"

Figure 4.3.1.2Forward Approach

, , ,Clear space,

I,)::: .../0 '

rs"1)0/~"" .... , ,

When planning the design ofdrinking fountains, one shouldconsider the limited height ofchildren and that of a person usinga wheelchair or scooter. In the samerespect, there may be individualswho have difficulty bending whowould require a higher fountain. Theoperating system should account forlimited hand strength or dexterity.The placement of the fountain isalso important. Fountains shouldbe recessed, to avoid protrudinginto the path of travel, especially ifthey are wall mounted above thedetectable height of a person usinga cane. Angled recessed alcovedesigns allow more fiexibility andless precision required by a personusing a wheelchair or scooter.

rnc'c

o w0'" c,""" 0

/ I 00 '5

'~S([~!/

Figure 4.3.1.1 ... /Parallel Approach Y

Equipmentpermittedinshadedarea

Figure 4.3.1.3Clearances

I 230 I 200 I~

Freestanding or built-in fountainsnot having a knee space shall havea clear floor space at least 1370mm (54 in.) wide by 760 mm (30in.) deep in front of the unit toaccommodate a parallel approach.

RELATED SECTIONS

4.1.1 SDace and ReachRequirements

4.1.2 Ground and Floor Surfaces4.1. 3 Protruding and Overhead

Objects4.1.4 Accessible Routes. Paths and

Corridors4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3 OTHER AMENITIES 4.3.2 VIEWING POSITIONS

RATIONALE

Designated viewing areas arerequired for individuals unable touse typical seating. Viewing areasneed to provide adequate spaceto manoeuvre a mobility device aslarge as a scooter and should not belimited to one location. Designatedcompanion seating should also beprovided. Guards piaced around aviewing area should not Interferewith the line of sight of someonesitting in a wheelchair or scooter. Achoice of locations and ticket pricerange should be available.

not less than 920 mm (36 in.)wide and 1370 (54 In.) long;

• arranged so that at least twodesignated wheelchair/scooterlocations are side by side;

• arranged so that at leastone companion fixed seatis provided next to eachwheelchair seating area (Note:Companion seating to becalculated in addition to therequired accessible seatingspaces identified in Table 4.3.2);and

• where the seating capacityexceeds 100, provided in morethan one location

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.2 Ground and Floor Surfaces4.1.3 Protruding and Overhead

Objects4,1.4 Accessible Routes Paths and

Corridors4.4.6 Assistive Listening Systems4.4.7 Signage4.4.9 Public Address System4.4.14 Materials and Finishes4.4.15 Texture and Colour4.4.16 Acoustics

APPLICATION

920(361 "'\.,..~..., "",1370.... .... (54)

.......,.>:,.. ::..

Figure 4.3.2.2Distribution ofWheelchair Locations

Figure 4.3.2.1Sight Lines atWheelchair Locations

920(361, .

.,:...~ 1525..... (60)

~~~/ , ,\

r::::::-====;z:::::.~

Number of Fixed Seats Minimum number of Spacesin Seating Area Required for WheelchairsUo to 100 2101 to 200 3201 to 300 4301 to 400 5401 to 600 6Over 600 N ot less than 1% of the seatinc caoacitv

Does not interferewith seating egress

4.0 DESIGN STANDARDS

Table 4.3.2Wheelchair Viewing Locations

In addition, 1%, but not less thanone, of ali fixed seats shall be aisleseats with no armrests on the aisleside, or shall have removable orfolding armrests on the aisle side. Asign or marker shall identify each ofthe seats. Signage notifying patronsof the availability of such seats shalibe posted at the ticket office.

Accessible wheelchair/scooteriocatlons shall adjoin an accessibleroute complying with 4.1.4, withoutinfringing on egress from any row ofseating or any aisle requirement.

DESIGN REQUIREMENTS

In piaces of assembly occupancywith fixed seating, accessiblewheelchair/scooter locations shallcomply with this section and shallbe provided in numbers as indicatedby Table 4.3.2.

Each accessible wheelchair/scooteriocation shall be• an integral part of any seating

plan. Seats shall be distributedin a manner that providespeople with physical disabilitiesa choice of admission pricesand lines of sight comparableto those for members of thegeneral public;

• clear and level, or level withremovable seats;

• if the wheelchair/scooter entersfrom a side approach, not lessthan 920 mm (36 in.) wide and1525 mm (60 in.) long;

• if the wheelchair/scooter entersfrom a front or rear approach,

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.3 ELEVATED PLATFORMS 4.3 OTHER AMENITIES

RATIONALE

Elevated platforms, such as stageareas, speaker podiums, etc.,should be accessible to all. Amarked accessible route should beprovided, along with safety featuresto assist persons who are visuallyimpaired.

APPLICATION

Elevated platforms provided foruse by the general public, clients,customers or employees shallcomply with this section.

DESIGN REQUIREMENTS

Elevated platforms shall• be located on an accessible

route that complies with 4.1.4;• be capable of being illuminated

to at least 100 lux (9.3 ft­candles) at floor level at thedarkest point;

• be sized to safely accommodatewheelchairs and other mobilityequipment in compliance with4.1.1; and

• have open platform edgesdefined by a detectable warningsurface.

The detectable warning surface onelevated platforms shall• comply with the requirements of

4.4.8;• be consistent throughout the

setting;• be positioned parallel to the

open platform edge, extendingthe full length of the platform;and

• be a minimum depth of 600 mm(23-5/8 in.) and a maximum of920 mm (36 in.), flush from theopen edge of the platform.

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.2 Ground and Floor Surfaces4.1. 3 Protruding and Overhead

Objects4.1.4 Accessible Routes. Paths and

Corridors4.4.8 Oetectable Warning Surfaces4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

Depth ofone tread

Visual contrast ontop of nosing

Figure 4.3.3.1Detectable Warning Surfacesat Elevated Platform

Detectable warningsurface

~~~i-920h. ~-5/8 - 36)

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3 OTHER AMENITIES 4.3.4 DRESSING ROOMS

Outswinging dooror curtain

Where mirrors, or other reflectivesurfaces, are provided in dressingrooms of the same use, accessibledressing rooms shall incorporate afull-length mirror or other reflectivesurface measuring at least 460mm (18 in.) wide by 1370 mm (54in.) high and shall be mounted in aposition affording a view to a personon the bench, as well as to a personin a standing position.

locations, they shall• be designed with a slip-resistant

floor surface that prevents theaccumulation of standing water;and

• have a bench with a slip­resistant seat surface installedto prevent the accumulation ofwater.

RELATED SECTIONS

Dressing rooms shall incorporateeven illumination throughout of atleast 100 lux (10 ft-candles).

4.1.1 Space and ReachReqUirements

4.1.2 Ground and Floor Surfaces4.1.3 Protruding and Overhead

Objects4.1.4 Accessible Routes, Paths and

Corridors4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

Full length mirr r orother reflective urface

r- with contrastinr~ -,1 frameII

II II

II II

~:1II 16()Ii Bench to« - _II II

II II -~(7~)

~

II II ::::::::;:: //0//

/ / o--t .....II II .... :: v

"'~"',~~

0'"'II ~ I; ~2~~ ~ ~

~ " :::: ..~

4.0 DESIGN STANDARDS

Every accessible dressing room shallhave a 760 mm (30 in.) x 1830mm (72 in.) bench fixed to the wallalong the longer dimension. Thebench shall• be mounted 450 to 500 mm

(17-3/4 in. to 19-5/8 in.) abovethe finished floor;

• have clear floor space providedalongside the bench to allowa person using a wheelchairor scooter to make a paralleltransfer onto the bench;

• be designed to carry a minimumload of 1.33 kN (300 lb.); and

All doors to accessibie dressingrooms shall be in compliance with4.1.6. Outward swinging doors shallnot constitute a hazard to personsusing adjacent circulation routes.

Size of clear spacerelative to whetherdooror curtain providedas entrance

Where coat hooks are provided,they shall be a collapsible-styleprojecting not more than 50 mm(2 in.) from the waiL At least twocollapsible coat hooks shall bemounted no higher than 1200mm (47 in.) above the floor,and immediately adjacent to theaccessible bench. (Note: Coat hooksshould NOT be located over theaccessibie bench or in areas thatmay cause a hazard.)

Where dressing rooms are providedin conjunction with showers,swimming pools, or other wet

Figure 4.3.4.1Private AccessibleDressing Room

DESIGN REQUIREMENTS

Where dressing rooms are providedfor use by the general public,patients, customers or employees,they shall comply with this section.In a retrofit situation where it istechnically infeasibie to have alldressing rooms comply with thissection, 10% of dressing rooms, butnever less than one, for each typeof use in each cluster of dressingrooms shall be accessible andcomply with this section.

APPLICATION

At least one private accessibledressing room shall be providedwithin accessible change rooms atpools and gymnasiums.

Accessible dressing rooms,and accessible elements withinaccessible dressing rooms, shallbe located on an accessible routecomplying with 4.1.4.

Private accessible dressing roomsshall incorporate a clear floorspace allowing a person using awheelchair or scooter to make a180-degree turn, accessed througheither a hinged or sliding door. Nodoor shall swing into any part ofthe required turning space withinthe private accessible dressingroom. Turning space is not requiredwithin a private accessible dressingroom accessed through a curtainedopening of at least 950 mm (37­1/2 in.) wide, if clear floor spacecomplying with section :LL.1renders the dressing room usabieby a person in a wheelchair or

<; {Ii scooter.

In addition to accessible commonuse dressing rooms, a separateunisex dressing room is useful, Thisis valuable in a scenario where anattendant of the opposite sex or aparent is assisting a child. Sufficientspace should be allowed for twopeople and a wheelchair, along withbenches and accessories.

RATIONALE

The provision of handrails alongcirculation routes from dressingrooms to pool, gymnasium andother activity areas, will be ofbenefit to many facility users.

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.5 OFFICES, WORK AREAS & MEETING ROOMS 4.3 OTHER AMENITIES

RATIONALE

Offices providing services orprograms to the public shouidbe accessible to all, regardlessof mobility or functional profile.Furthermore, office and relatedsupport areas should be accessibleto staff and visitors with varyinglevels of ability.

All persons, but particularly thosewith a hearing impairment, wouldbenefit from having a quiet acousticenvironment - background noisefrom mechanical equipment such asfans, should be minimal. Telephoneequipment for individuals withhearing impairments may also berequired.

Tables and workstations shouldaddress the knee spacerequirements of an individual in awheelchair. Circulation areas alsoneed to consider the spatial needsof mobility equipment as large asscooters.

Natural coloured task lighting, suchas that provided through halogenbulbs, is a design feature thatwill facilitate use by all, especiallypersons with vision impairments.In locations where refiective glaremay be problematic, such as largeexpanses of glass with reflectiveflooring, consideration should begiven to providlnq blinds that can belouvred upwards.

APPLICATION

Wherever offices, work areas ormeeting rooms are provided for useby the general public, employees,clients or customers, they shallcomply with this section.

DESIGN REQUIREMENTS

Where offices, work areas andmeeting rooms are provided foruse by the general public, clients orcustomers, they shall• be located on an accessible

route complying with 4.1.4;• where equipped with a door, the

door shall comply with 1....L.Q;• incorporate a clear fioor space

allowinq a person using awheelchair or scooter to make alBO-degree turn;

• incorporate an accessible routethroughout the space that doesnot require a person using awheelchair or scooter to travelbackwards to enter/leave thespace;

• incorporate an accessible routethat connects the primaryactivity elements within theoffice, work area or meetingroom;

• incorporate knee clearancesbelow work surfaces thatcomply with~;

• incorporate access to storage,shelving or display units incompliance with~ for useby the general public, clients orcustomers;

• provide a clear fioor spacethat complies with 4.1.1 infront of all equipment suchas photocopiers where suchequipment is provided for useby the general public, clients orcustomers; and

• be equipped with an assistivelistening system that complieswith 4.4.6, where an assistivelistening system is required.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.1.1 Space and ReachReqUirements

4.1.2 Ground and Floor Surfaces4.1.4 Accessible Routes. Paths and

Corridors4.1.B Windows. Glazed Screens

and Sidelights4.3.7 Tables. Counters and Work

Surfaces4.3.9 Storage. Shelving and

Display Units4.4.2 Controls and Operating

Mechanisms4.4.4 Visual Alarms4.4.6 Assistive Listening Systems4.4.12 Glare and Light Sources4.4.13 lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour4.4.16 Acoustics

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CITY OF LONDON

4.3 OTHER AMENITIES

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.6 WAITING AND QUEUING AREAS

RATIONALE

Queuing areas for information.tickets or services should permitpersons who use wheelchairs,scooters and other mobilitydevices as well as persons witha varying range of user ability tomove through the iine safely andconveniently.

Waiting and queuing areas need toprovide space for mobility devices,such as wheelchairs and scooters.Queuing lines that turn cornersor double back on themselves willneed to provide adequate spaceto manoeuvre mobility devices.Provrdinq handrails in queuingiines may be useful support forindividuals and gUidance for thosewith a visual impairment. Theprovision of benches in waitingareas is important for individualswho may have difficulty withstanding for extended periods.

APPLICATION

Waiting and queuing areas shallcomply with this section.

DESIGN REQUIREMENTS

Barriers at queuing areas shall belaid out in parallel, logical lines,spaced a minimum of 1100 mm (431/4 in.) apart.

Barriers at queuing areas, providedto streamline pedestrian movement,shall be firmly mounted to thefloor, and should have rigid rails toprovide support for waiting persons.

Where floor slots or pockets areincluded to receive temporary oroccasional supports, such slots orpockets shall be level with the floorfinish and have an integral cover, soas not to cause a tripping hazard.

Permanent queuing areas shallincorporate clearly defined floorpatterns/colours/textures incompiiance with 4.4.15, as anaid to guide persons with a visualimpairment.

There shall be a pronounced colourcontrast between ropes, barsor soiid barriers used to definequeuing areas and the surroundingenvironment.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.2 Ground and Floor Surfaces4.1.4 Accessible Routes. Paths and

Corridors4.4.5 pubiic Ielephones4.4.6 Assistive Listening Systems4.4.7 Signage4.4.9 Pubiic Address Systems4.4.10 Information Systems4.4.12 Glare and Light Sources4.4.13 lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour4.4.16 Acoustics

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.7 TABLES, COUNTERS AND WORK SURFACES 4.3 OTHER AMENITIES

RATIONALE APPLICATION DESIGN REQUIREMENTS

Tables, counters and work surfacesshould accommodate the needsof a range of users. Considerationshould be given to standing-use aswell as seated use. For individualsusing wheelchairs, tables need tobe high enough to provide kneespace and provide enough clearspace for the wheelchair to pullinto. The furniture placement attables and manoeuvring space atcounters should provide sufficientturning space for a person using awheelchair or scooter.

If fixed or built-in tables, countersand work surfaces (including, butnot limited to, dining tables andstudy carrels) are provided inaccessible public or common useareas, at least 10%, but not lessthan one, of the fixed or built-intables, counters and work surfacesshall comply with this section.

Accessible tables, counters andwork surfaces shall be located onan accessible route complying with4.1.4.

An accessible route complying with4.1.4 shall lead to and around suchfixed or built-in tables, counters andwork surfaces.

Wheelchair seating spaces ataccessible tables, counters and worksurfaces shall incorporate a ciearfloor space of not less than 760 mm(30 in.) by 1370 mm (54 in.).

Figure 4.3.7.2Frontal Approach

I r I

~- - - - - - - --1:_-_-_"_' _

Where a forward approach is usedto access a wheelchair seatingspace, a clear knee space of at least760 mm (30 in.) wide, 480 mm(18-7/8 in.) deep and 685 mm (27in.) high shall be provided. It mayoverlap the clear floor space by amaximum of 480 mm (18-7/8 in.),

Where speaker podiums areprovided they shall• be located on an accessible

route in compliance with 4.1.4;• be height-adjustable for use

from a seated or standingposition;

• incorprate clear floor space of atleast 760 mm (30 in.) by 1370mm (54 in.), configured forforward approach;

• incorporate clear knee space ofat least 760 mm (30 in.) wide,480 mm (18-7/8 in.) deep and685 mm (27 in.) high; and

• incorprate controls andoperating mechanisms incompliance with 4.4,2

RELATED SECTIONS

The top of accessible tables,counters and work surfaces shall belocated between 710 mm (28 ln.) to865 mm (34 in.) above the finishedfloor or ground surface.

4.1.1 Space and ReachReqUirements

4.1.4 Accessible Routes Paths andCorridors

(30)

760 minI·L _

Figure 4.3.7.3parallel Approach

480 min

(18-7/8)kneespace

Figure 4.3.7.1Clearances

I

" 1370mi~'1(54) ~

",,-,-':"':---

cEo\0r-,

4,0 DESIGN STANDARDS

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CITY OF LONOON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3 OTHER AMENITIES 4.3.8 INFORMATION, RECEPTION ANDSERVICE COUNTERS

RATIONALE

Information, reception and servicecounters should be accessible to thefull range of facility users. A choiceof counter heights is recommendedto provide a range of options for avariety of persons. Lowered sectionswill serve children, persons of shortstature and persons using mobilitydevices such as a wheelchair orscooter. The choice of heightsshould also extend to speakingports and writing surfaces.

The provision of knee space underthe counter facilitates use by aperson using a wheelchair Or ascooter.

The use of colour contrast, tactiledifference or audio landmarks (e.g.,receptionist voice or music source)can assist individuals with a visualImpairment to more precisely locateservice counters or speaking ports.

APPLICATION

Counters for information or serviceshall have at least one sectionaccessible to persons who use awheelchair or scooter.

DESIGN REQUIREMENTS

Information, reception and servicecounters shall be located on anaccessible route complying With4.1.4.

Counters for information, receptionor service shall incorporate at leastone accessible section that• has a counter height located

between 710 mm (28 in.) and865 mm (34 in.) above thefinished floor or ground;

• has a counter surface width ofat least 920 mm (36 in.); and

• has knee space on both sides ofthe counter, below the countersurface, of at least 685 mm (27in.) high by 480 mm (18-7/8in.) deep by 760 mm (30 in.)wide.

Wheelchair seating spaces ataccessible sections of information,reception and service counters shallincorporate a clear floor space notless than 760 mm (30in.) by 1370mm (54 in.).

Where a forward approach is usedto access a wheelchair seatingspace, a clear knee space of at ieast760 mm (30 in.) wide, 480 mm(18-7/8 in.) deep and 685 mm (27in.) high shall be provided. It mayoverlap the ciear floor space by amaximum of 480 mm (18-7/8 in.).

Where speaking ports are providedat information, reception or servicecounters, at least one such positionshall have a speaking port no higherthan 1060 mm (42 in.) above thefinished floor or ground.

RELATED SECTIONS

4.1.1 Space and ReachReauirements

4.1.4 Accessible Routes. Paths andCorridors

4.4.6 Assistive Listening Systems4.4.7 Signage4.4.10 Information Systems4.4.12 Glare and Light Sources4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour4.4.16 Acoustics

920 min

(36)

-1- ...... -

c "'-480 min 'f'R "'''~

00'".:» "'N 00000- ~N

760 min -c ,,-(3D) '-- -.:»Figure 4.3.8.1

Service Counter

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.9 STORAGE, SHELVING AND DISPLAY UNITS 4.3 OTHER AMENITIES

RATIONALE

The heights of storage, shelvingand display units should addressa full range of vantage pointsincluding the lower sightlinesof children or a person using awheelchair or scooter, The lowerheights also serve the lower reachof these individuals, Displays thatare too low can be problematicfor individuals that have difficultybending down, Appropriate lightingand colour contrast is particularlyimportant for persons with a visualimpairment.

APPLICATION

If fixed or built-in storage facilities,such as cabinets, closets, shelvesand drawers, are provided inaccessible spaces, at least one ofeach type provided shall containstorage space in compliance withthis section,

Shelves or display units allowingself-service by customers inmercantile occupancies shall belocated on an accessible routecomplying with :L...L±,

DESIGN REQUIREMENTS

A clear floor space at least 760mm (30 in.) by 1370 mm (54 in.)complying with 4,1.1 that allowseither forward or parallel approachby a person using a wheelchairor a scooter shall be provided ataccessible storage facilities,

Accessible storage spaces shall bewithin at least one of the reachranges specified in 4,1.1. Clothesrods or shelves shall be a maximumof 1370 mm (54 in.) above thefinished floor for a side approach,Where the distance from thewheelchair to the clothes rod orshelf is 255 - 535 mm (10-21 in.)(as in closets without accessibledoors) the height of the rod or shelfshall be no more than 1200 mm (47in.).

Where coat hooks are provided,they shall all be collapsible coathooks, mounted no higher than1200 mm (47 in.) above the floor,(Note: Coat hooks should NOT belocated over benches)

Hardware for accessible storagefacilities shall comply with 4.4.2,Touch latches and U-shaped pullsare acceptable,

RELATED SECTIONS

4,1.1 Space and ReachRequirements

4,1.4 Accessible Routes, Paths andCorridors

4.4,2 Controls and OperatingMechanisms

c

==1'1";f'", I"t:l'---------_......

Figure 4.3.9.1Reach Limits for Storage

4,0 DESIGN STANDARDSt:;:. 1:~:

,~!' ,,,'~

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CITY OF LONDON

4.3 OTHER AMENITIES

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.10 LOCKERS AND BAGGAGE STORAGE

RATIONALE

In schools, recreational facilities,transit facilities, etc., or whereverpublic or private storage lockersare provided, at least some of thestorage units should be accessibleby a person using a wheelchair orscooter,

The provision of lockers at lowerheights serves the reach restrictionsof children or a person using awheelchair or scooter. The operatingmechanisms should also be at anappropriate height and operable byindividuals with restrictions in handdexterity.

APPLICATION

If lockers or baggage storage unitsare provided in accessibie public orcommon use areas, at least 10%,but not less than one, of the lockersor baggage storage units shallcomply with this section.

DESIGN REQUIREMENTS

Accessibie lockers and baggagestorage units shall be located onan accessibie route complying with!L.1A.

Lockers and baggage storage unitsshall have their bottom shelf nolower than 400 mm (15-3/4 in.)and their top shelf no higher than1200 mm (47 in.) above the floor orground.

Locks for accessibie lockers andbaggage storage units shall bemounted no higher than 1060 mm(42 in.) from the floor or groundand shall comply with 4.4.2.

Numbers or names on lockers andbaggage storage units should be inclearly legible lettering, raised orrecessed and of a highly contrastingcolour or tone (in compliance withthe relevant parts of 4.4.7).

Baggage racks or carousels forsuitcases, etc. shall have theplatform surface no higher than 460mm (18 in.) from the floor and shallincorporate a continuous colour­contrasting strip at the edge of theplatform surface.

Aisle spaces in front of lockers,baggage compartments andcarousels should be a minimum of1370 mm (54 in.) deep, to permitforward and lateral approach bya person using a wheelchair orscooter.

4,0 DESIGN STANDARDS

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.4 Accessible Routes. Paths andCorridors

4.4.2 Controls and OperatingMechanisms

4.4.7 Signage4.4.13 Lighting4.4.15 Texture and Colour

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.11 BALCONIES, PORCHES, TERRACESAND PATIOS

4.3 OTHER AMENITIES

RATIONALE

Where a number of balconies,porches, patios or terraces areprovided, it is desirable to consideroptions for different levels of sunand wind protection. This is ofbenefit to individuals with varyingtolerances for sun or heat. Doors tothese spaces typically incorporatelarge expanses of glazing. Theseshould be appropriately marked toincrease their visibility. Thresholdsat balcony doors should be avoided.

APPLICATION

Balconies, porches, terraces andpatios provided for use by thegeneral public, clients, customersor employees shall comply with thissection.

DESIGN REQUIREMENTS

Balconies, porches, terraces andpatios shall• be located on an accessible

route complying with 4.1.4; and• have a minimum depth of 2440

(96 in.). In retrofit situationswhere providing a depth of2440 mm (96 in.) is tectiniceitvinteestbte, the minimum depthmay be reduced to 1525 mm(60 ln.).

Exterior balconies, porches,terraces and patios, where directlyeccessible from the interior spaces,shall incorporate a threshold incompliance with 4.1.2.

Balcony, porch, terrace and patiosurfaces shall• comply with 4.1.2;• be sloped to ensure removal of

water; and• be sloped no more than 2%.

Railings and guards at balconies,porches, terraces and patios shall• comply with the requirements of

the Ontario Building Code; and• be designed to allow clear

vision below the rail for personsseated in a wheelchair orscooter; and

• incorporate pronounced colourcontrast between the railingsand guards and the surroundingenvironment.

Doors opening out onto balconiesshall be located to open against aside wall or rail.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.2 Ground and Floor Surfaces4.1.4 Accessible Routes. Paths and

Corridors4.4.14 Materials and Finishes4.4.15 Texture and Colour

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3 OTHER AMENITIES 4.3.12 PARKING

3200(10 ft 6 in)

~ [

parking space

Limited Mobility /Caregivers ~

crossing, to an accessible facilityentrance (e.g., in lots servinga particular facility) or to anaccessible pedestrian entrance ofthe parking facility (e.g., in lots notserving a particular facility).

In facilities with multiple accessibleentrances with adjacent parking,designated parking spaces shall bedispersed and located closest to theaccessible entrances.

An accessible route shall beprovided from each designatedparking space to an accessibleentrance into the facility.

DESIGN REQUIREMENTS

Designated parking spaces shall• be located on an accessible

route complying with 4.1.4;• have a firm, level surface with

a maximum of 1.5% runningslope for drainage;

• have a maximum cross slope of10/0;

• have a height clearance ofat least 2750 mm (9 ft.) atthe parking space and alongthe vehicle access and egressroutes; and

• incorporate signage as outlinedin this section.

Accessible

(24 ft 3 in)double spacewithsharedaccess aisle

parking spaces

Figure 4.3.12.1Side-by-side Parking Space

(15 ft 5 in)singlespace

7400*

1220

~• (48) •

2700 2000*~ Sollards (Optional)(8ft lOin) (78-3/4)

4700*

APPLICATION

Accessaisle

Wherever possible locate parkingsigns away from pedestrian routes,as they may constitute an overheadand/or protruding hazard.

The number of accessible parkingspaces required by this section maynot be sufficient in some facilities(such as seniors' centres) whereincreased numbers of persons withdisabilities may be expected.

This standard is applicable to allnew parking structures and surfaceparking lots. For existing structuresand surface parking lots undergoingrenovations/alterations, standardsshould be employed to the greatestextent possible.

Designated parking spaces shallinclude Accessible parking spacesand Limited Mobility & CaregiversOnly parking spaces. LimitedMobility & Caregivers Only parkingspaces are recommended forall facilities and required for allassembly buildings.

The number of designated parkingspaces shall be in accordance withTable 4.3.12. and shall be locatedon the shortest possible circulationroute, with minimal traffic flow

In addition to the proximity toentrances, the spatial requirementsof accessible parking spaces isimportant. A person using a mobilityaid such as a wheelchair requires awider parking stall to accommodatethe manoeuvring of the wheelchairbeside the car or van. A van mayalso require additional space todeploy a lift or ramp through theside or back door. An individualwould then require space for thedeployment of the lift itself as wellas additional space to manoeuvreon/off the lift.

RATIONALE

The provision of parking spacesnear the entrance to a facility isimportant to accommodate personswith a varying range of abilities aswell as persons with limited mobilityand those caring for small children.Medical conditions, such as arthritisor heart conditions, using crutches,pregnancy or the physical act ofpushing a wheelchair, all make itdifficult to travel long distances.Minimizing travel distances isparticularly important outdoors,where weather conditions andground surfaces can make travelboth difficult and hazardous. Theaccessibie route of travel connectingthe parking area to the entrance ofa facility should be well marked andfree of steps and curbs.

A designated access aisle adjacentto a designated parking space isnot required by all persons whowould benefit from close proximityparking. Persons with limitedmobility, expectant mothers,caregivers and persons who use awalker, cane, crutches or strollercan be accommodated by widercourtesy parking spaces near theentrance to a facility - identified inthis section as a Limited Mobility/Caregivers Only.

Heights along the routes toaccessible parking is a factor.Accessible vans may have a raisedroof resulting in the need foradditional overhead clearance.Alternatively, the floor of the vanmay be lowered, resulting in lowertolerances for speed bumps andpavement slope transitions.

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.12 PARKING 4.3 OTHER AMENITIES

By PermitOnly

and the appropriate directionalarrows.

Where the location of the nearestaccessible entrance is not obviousor is distant from the approachviewpoints, directional signs shallbe placed along the route leadingto the nearest accessible entranceto the facility. Such directionalsignage will incorporate the symbolof access and the appropriatedirectional arrows.

Figure 4.3.12.3Designated Parking Signage

I 300min II 11,.,/41' I

4.1.1 Space and ReachReqUirements

4.1.2 Ground and Floor Surfaces4.1.3 Protruding and Overhead

Objects4.1.4 Accessible Routes. Paths and

Corridors4.1.10 Curb Ramos4.4.7 Signage4.4.8 Detectable Warning Surfaces4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

RELATED SECTIONS

Grade

Number of Number of Number ofAutomobile Accessible Limited MobilityParking Spaces Parking Spaces Parking Spaces

1 - 50 1 151 - 100 2 2

101 - 200 4 2201 - 300 5 3301 - 500 6 4

501 and over 6 plus 1 for each 4 plus 1 for each100 over 500 100 over SOD

Table 4.3.12Designated Parking Spaces Requirements

Where provided, and for all parkingareas serving assembly buildings,Limited Mobility & Caregivers Onlyparking spaces shall be a minimum3200 (10 ft. 6 in.) wide andincorporate signage in accordancewith Figure 4.3.12.1.

Signage of accessible parkingspaces shall incorporate an officialdesignated disabled parking spacesign developed by the Ministry ofTransportation (1991).

Each accessible parking space shallbe designated with signage that is• mounted vertically on a post

that is colour contrasted withthe background environment;

• at least 300 mm (11-3/4 in.)wide x 450 mm (17-3/4 in.)high;

• installed at a height of 1500mm (47 in.) to 2500 mm (98in.) from the ground/floorsurface to the centre line of thesign;

• for perpendicular parking,centred on the parking space;and

• for parallel parking, locatedtoward the end of the parkingspace, on the opposite sidefrom the access aisle.

Signs shall not be mounted onfences or building faces.

Where the location of designatedparking spaces is not obviousor is distant from the approachviewpoints, directional signage shallbe placed along the route leadingto the designated parking spaces.Such directional signage shallincorporate the symbol of access

Clear I Pa~h"'Yay to accessiblespace : bulldmg entrance,,

Figure 4.3.12.2Parallel ParkingSpace

I' 2440*, I(961

ByPermitOnly

5400min I 2000* I(17'-9") r ·(78_3/4)-

* NOTE: In a retrofit situation where it is technicallyinfeasible to provide the required access aisle width,the aisle width may be reduced to 1220 mm (48 in.).

cAccess E0aisle 0 :-;­

0'""'sco

Accessible parking spaces shall• be at least 2700 mm (106 in.)

wide;• incorporate pavement markings

containing the InternationalSymbol of Access in accordancewith Figure 4.4.7.4.Markings to include a 1525x 1525 (5 ft. x 5 ft.) whiteborder and symbol with a bluebackground field colour;

• have an adjacent access aisleat least 2000 mm (78-3/4in.) wide clearly indicated bymarkings (Refer to Figures4.3.12.1 and 4.3.12.2). In aretrofit situation where it istechnically infeasible to providea 2000 mm (78-3/4 in.) accessaisle, the access aisle may bereduced to 1220 mm (48 in.);and

• have a height clearance atthe parking space and alongthe vehicle access and egressroutes,• of at least 2750 mm (108

in.) at outdoor parking; and• of at least 2590 mm (98

in.) at indoor parkingparking, including vehicularentrances.

Indoor parking facilities shallincorporate a sign at the vehicleentrance indicating the minimumoverhead clearance at the parkingspace and along the vehicle accessand egress routes.

4.0 DESIGN STANDARDS

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CITY OF LONDON

4.3 OTHER AMENITIES

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.13 PASSENGER-LOADING ZONES

RATIONALE

Passenger-loading zones areimportant features for individualswho may have difficulty in walkingdistances or those who use paralleltransit systems. Accessible transitvehicles typically require space forthe deployment of lifts or rampsand overhead clearances. Protectionfrom the elements will be beneficialto all users and particularly thosethat may have difficulty withmobility.

APPLICATION

(96 in.) wide access aisie istechnically infeasibie, the accessaisle width may be reduced to2000 mm (78-3/4 in.);have a curb ramp complyingwith 4.1.10 where there arecurbs between the access aisleand the vehicle pull-up space;andhave a minimum verticalclearance of 3350 mm (11 ft.)at the loading zone and alongthe vehicle access route tosuch areas to and from the siteentrances.

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.2 Ground and Floor Surfaces4.1.3 Protruding and Overhead

Objects4.1.4 Accessible Routes. Paths and

Corridors4.1.10 Curb Ramps4.4.7 Signage4.4.8 Detectable Warning Surfaces4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

Where passenger-loading zones areprovided, at least one shall complywith this section.

Accessible passenger-loading zonesshall be identified with signagecomplying with applicable provisionsof4.4.7.

If the passenger-loading zoneis a designated mobility transitstop zone, it shall comply with allrelevant municipal bylaws.

,

I

0 0cE

00Ir D

~0 ~

LI') ~

M ~

I~ 0 M

* NOTE: In a retrofit situation where it is technicallyinfeasible to provide the required access aisle width, theaisle width may be reduced to 2000 mm (78-3/4 in.)

DESIGN REQUIREMENTS

Passenger-loading zones shall• be on an accessible route

complying with 4.1.4;• provide an access aisle at least

2440 mm (96 in.) wide and7000 mm (23 ft.) long, adjacentand parallel to the vehicle pull­up space. (In a retrofit situationwhere providing a 2440 mm

2440 min(96)

vehicle spaceFigure 4.3.13.1Clearances atPassenger Loading Zone

2440 min"(96)

access aisle

7000 min(23'-0")

Access aisle

Curbramp

[ (( I) ]Figure 4.3.13.2Passenger Loading Zone

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.14 LANDSCAPING MATERIALS AND PLANTINGS 4.3 OTHER AMENITIES

RATIONALE

Landscape materials, trees, shrubsand plants should be selected andlocated with a wide variety of usersin mind. For instance, plants andshrubs with a variety of fragrancescan provide an interestingorientation cue for persons with avisual Impairment. Using contrastingflowers near walkways can alsobe helpful as a gUide. Plants withthorns may constitute a walkinghazard. Plants that drop large seedpods can present slipping hazards,as well as difficulties for pushinga wheelchair. Plantings and treelimbs that overhang pathways canimpede all users and be a particularhazard to an individual with a visualImpairment.

Raised beds can betteraccommodate persons who use amobility device or those that havedifficulty in bending to enjoy or tendto plantings however may createloitering problems.

The use of unit pavers as awalking/wheeling surface is notrecommended, unless they are laidin a location that is not subject tothe effects of settlement and frostheave, such as over a structuralslab or indoors.

APPLICATION

Landscaping materials and plantingscontained within the site shallcomply with this section.

Where plant beds are provtded forgardening use of the general public,clients, customers or employees,10% of the area of the plant beds,but not less than one, shall complywith this section. It is preferable tohave all plant beds comply with thissection.

DESIGN REQUIREMENTS

Accessible plant beds shall be• raised 460 mm (18 inches)

above the adjacent floor orground surface; and

• located on an accessible routecomplying with 4.1.4.

The edges of planting beds locatedimmediately adjacent to pedestrianwalks shall incorporate clearlydefined, cane-detectable curbs atleast 75 mm (3 in.) high.

Where variations in gradingimmediately adjacent to pedestrianwalks are potentially hazardous(particularly to persons who arevisually impaired), the hazardousedges of the walk shall incorporateclearly defined, cane-detectablecurbs at least 75 mm (3 in.) high.

Shrubs with thorns and sharpedges shall be planted at least 920mm (36 in.) away from accessiblepathways and seating areas.

Plants that drop large seed podsshall not overhang or be positionednear accessible paths or walkways.

Permanent gUide wires shall not beused in any area which is intendedfor use by the general public,clients, customers or employees.Temporary guide wires, such asthose used when planting newtrees, shall be clearly identifiedusing strong colour contrast.

Tree guards shall conform to 4.1.3.

Overhanging branches of trees orshrubs over walkways or paths shallnot reduce the available headroomat any part of the walkway or pathto less than 2100 mm (82-3/4 in.).

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.2 Ground and Floor Surfaces4.1.3 Protruding and Overhead

Objects4.1.4 Accessible Routes. Paths and

Corridors4.4.8 Detectable Warning Surfaces4.4.14 Materials and Finishes4.4.15 Texture and Colour

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CITY OF LONDON

4.3 OTHER AMENITIES

RATIONALE

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.15 BENCHES

RELATED SECTIONS

Contrasting walkingsurface

Benches provide convenient rest­ing places for all individuals and areespecially important for those whomay have difficulty with standingor walking for extended periods.Benches should be placed adjacentto pedestrian walkways to provideconvenient rest places withoutbecoming potential obstructions.Appropriate seat heights can facili­tate sitting and rising for individualssuch as senior citizens. Armrestsmay also provide assistance in sit­ting and rising. A person with avisual impairment may find it easierto locate benches if they are locatedadjacent to a landmark, such as alarge tree, a bend in a pathway, or asound source.

APPLICATION

All benches, except those located inunpaved areas of parks, wilderness,beach or unpaved picnic areas,shall be accessible to personsusing wheelchairs or other mobilitydevices.

DESIGN REQUIREMENTS

4.1.1 Space and ReachReauirements

4.1.2 Ground and Floor Surfaces4.1.3 Protruding and Overhead

Objects4.1.4 Accessible Routes. Paths and

Corridors4.4.8 Detectable Warning Surfaces4.4.14 Materials and Finishes4.4.15 Texture and Colour

75 min (3) high curb

~ Bench

I920 min. I

• (36)

Benches shall• be adjacent to an accessible

route complying with 4.1.4;• be stable;• have a seat height between 450

mm (17-3/4 in.) and 500 mm(19-5/8 in.) from the ground;

• have arm and back rests;• be of contrasting colour to their

background; and• have an adjacent level, firm

ground surface at least 920 mm(36 in.) x 1370 mm (54 in.).

Accessiblepathway

Figure 4.3.15.1Rest Area

iArmrests

2'~~~

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.16 PICNIC TABLES 4.3 OTHER AMENITIES

RATIONALE

Picnic tables with an extensionof the table surface make themaccessible to a person using awheelchair. A firm, level surfacearound the table, with an accessiblepath leading to the table, is requiredfor wheelchair accessibility. Achange in texture from a pathway tothe picnic table area is an importantcue for a person with a visualimpairment.

APPLICATION

If picnic tables are provided inan accessible public or commonuse area, at least 10%, but notless than one, for each cluster ofpicnic tables shall comply with thissection. It is preferable to haveall picnic tables comply with thissection.

DESIGN REQUIREMENTS

Picnic tables shall• be adjacent to an accessible

route complying with 4.1.4;• have knee space under the table

at least 760 mm (30 in.) wideby 480 mm (19 in.) deep and685 mm (27 in.) high;

• have its top surface locatedbetween 710 mm (28 in.) to865 mm (34 in.) above thefinished floor or ground surface;

• be of contrasting colour to theirbackground; and

• have a ievel, firm groundsurface extending min. 2000mm (78-3/4 in.) whereaccessible space is provided ata picnic table for persons whouse wheelchairs or scooters andmin. 1220 mm (48 in.) on allthe other sides.

In a retrofit situation where it istechnically infeasible to providethe required level surface, thedimensions may be reduced tomin. 1220 mm (48 in.) on allsides.

1480 min I1 (19) •

Figure 4.3.16.1Picnic Table

Finn level ground

2000min(78-3/4)

L

Figure 4.3.16.2Space around Picnic Table

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.2 Ground and Floor Surfaces4.1. 3 Protruding and Overhead

Objects4.1.4 Accessible Routes. Paths and

Corridors4.4.8 Detectable Warning Surfaces4.4.14 Materials and Finishes4.4.15 Texture and Colour

1220 min(48)

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CITY OF LONDON

4.3 OTHER AMENITIES

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.17 STREET FURNITURE

RATIONALE

Street furniture can provide aresting place for any individual withdifficulty walking distances. Suchfurniture should incorporate strongcolour contrasts and be located offpathways, to minimize its potentialas an obstruction to pedestrians.

APPLICATION

Street furniture, including butnot limited to, waste receptacles,light standards, signs, planters,mail boxes and vending machinescontained within the site, shallcomply with this section, includingfurniture that is located inside oroutside of faciiities.

All waste receptacles, except thoselocated in unpaved areas of parks,wilderness, beach or unpaved picnicareas or large industrial containers,shall be accessibie to personsusing wheelchairs or other mobilitydevices.

DESIGN REQUIREMENTS

Street furniture shall• not reduce the required width of

an access route as specified in4.1.4;

• be cane-detectable, incompliance with 4.1.3;

• be located to one side of thenormal path of pedestriantravel, as illustrated in 4.3.15.1;and

• be securely mounted.

Waste receptacles shall be largeenough to contain the anticipatedamount of waste, so that overflowsdo not cause a tripping hazard.

Waste receptacles in accessibleopen areas, such as parks,wilderness areas, beaches or picnicareas, shall be mounted on firm,level pads.

Waste receptacles shall be clearlyidentified by suitable lettering, incompliance with the relevant partsof 4.4.7.

Where lids or openings are providedon waste receptacles, they shallbe mounted no higher than 1060mm (42 in.) above the adjacentfloor or ground surface. Openingmechanisms shall comply with1.A,2.

An exterior waste receptacle shallbe provided close to each accessiblepublic entrance.

Street furniture shall incorporatepronounced colour contrast todifferentiate it from the surroundingenvironment.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.1.1 Space and ReachReqUirements

4.1.2 Ground and Floor Surfaces4.1.3 Protruding and Overhead

Objects4.1.4 Accessible Routes. Paths and

Corridors4.3.15 Benches4.4.8 Detectable Warning Surfaces4.4.14 Materials and Finishes4.4.15 Texture and Colour

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.18 KITCHENS AND KITCHENETTES 4.3 OTHER AMENITIES

RATIONALE

Kitchens, kitchenettes and coffeestations require an appropriateievel of access to be useable bypersons with disabilities. Adequatemanoeuvring space is requiredfor users of mobility equipment toapproach and use work surfaces,storage elements and appliances. Afrontal approach to work surfacesand appliances is generallypreferred, except at refrigeratorswhere a side approach is preferred.Where a frontal approach is used,knee space and toe space arerequired.

B, f--'7~min 1100~

(43-1/4)

DW

Side-by-side

fridgelfreezer

Figure 4.3.18.1Pass-Through Kitchen

R50l[QQj

Oven

The use of colour contrast betweenkitchen elements will assistpersons with low vision locatesurfaces, appliances and controls.Darker coloured work surfaces arepreferable as they make it easier toidentify objects located on them.

APPLICATION

Kitchens and kitchenettes intendedfor use by staff or the public shallcomply with this section. Exception:Commercial kitchens.

At least 50% of shelf space instorage facilities shall comply withthis section.

DESIGN REQUIREMENTS

Pass-through kitchens shall have• where counters, appliances or

cabinets are on two opposingsides, or when counters,appliances or cabinets areopposite a parallel wall,clearance between all opposingbase cabinets, counter tops,appliances, or walls within akitchen work area of 1100 mm(43-1/4 in.) minimum; and

• two entries.

u-shaped kitchens enclosed onthree continuous sides shall havea minimum clearance of 2440 mm(96 in.) between all opposing basecabinets, counter tops, appliances,

or walls within kitchen workareas. In a retrofit situation whereproviding a 2440 mm (96 in.) spaceis technically infeasible, this spacemay be reduced to 2130 mm (84in.).

Storage elements shall• be located on an accessible

route with adjacent clear floorspace in compliance with 4.1.1;

• comply with at least one of thereach ranges specified in 4.1.1;and

• incorporate operable portions incompliance with 4.4.2.

Kitchen sinks shall• be located on an accessible

route with adjacent clearfloor space for a forwardapproach. Exceptions: A parallelapproach is permitted to akitchen sink where a cook topor conventional range is notprovided and to wet bars;

• where a forward approach isprovided, incorporate kneespace below at least 760 mm(30 in.) wide, 480 mm (18-7/8in.) deep, and 685 mm (27 in.)high;

• have the height of the rim orthe counter top (whichever ishigher) 710-856 mm (28-34in.);

• incorporate faucets and othercontrols in compliance with4.4.2;

0000

, - -- ,, -,, -,, min 2440 * \

I (96)I

I I

EJ] I I, I - - - -\ ,

Oven-, ,-, , , ,

- - - r--, --- - - - -DW I

I

- - - __ JSidebYSideD

fridge/freezer

, In aretrofit snuenoowhere nrs techncellylnteasibletoprovide2440 mm (96),thisdimension maybe reduced to 2130 (84 in.)

Figure 4.3.18.2V-Shaped Kitchen

I I.Oven II I

00Sideby side

fridge/freezer

QQ

i= Island

DW

- -min 1100 '1(43-1/4)

Figure 4.3.18.3L-Shaped Kitchen with Island

4.0 DESIGN STANDARDS

Colourcontrastbetweenelements

~"0" type pulls

DarkcolourworksurfaceFrontmountreceptacle

Figure 4.3.18.4Storage Elements

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CITY OF LONDON

4.3 OTHER AMENITIES

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.3.18 KITCHENS AND KITCHENETTES

DESIGN REQUIREMENTS(Continued)

• have water supply and drainpipes under the sink insulatedor otherwise configured toprotect against contact; and

• incorporate no sharp or abrasivesurfaces under the sink.

Kitchen appliances shall• be located on an accessible

route with adjacent clear floorspace in compliance with 4.1.1;and

• incorporate controls andoperable portions in compliancewith 4.4.2. Exceptions:Appliance doors and doorlatching devices.

Dishwashers shall incorporateclear floor space adjacent to thedishwasher door. The dishwasherdoor, in the open position, shall notobstruct the clear floor space for thedishwasher or the sink.

;;

lever type handleor automatic

Pipes offsetto rear orinsulated

110+":1---.,

Additional 480toe-space ~+-~~

beyond (~8-7/8) 1370 min dear space .1(54)

Ranges and cooktops shall• incorporate controls that are

located to avoid reaching acrossthe burners; and

• where a forward approach isprovided• incorporate knee space

below at least 760 mm (30in.) wide, 480 mm (18-7/8in.) deep, and 685 mm (27in.) high; and

• Insulate or otherwiseconfigure the appliance toprevent burns, abrasions, orelectrical shock.

Ovens shall• have controls located on the

front panels, mounted no higherthan 1400 mm (55-1/8 in.);

• where side-hinged doors areused, be located• with an adjacent work

surface positioned adjacentto the latch side of the door;and

• incorporate a pull-out shelfbelow the oven; and

• where bottom-hinged doorsare used, be located withan adjacent work surfacepositioned adjacent to one sideof the door.

In facilities with childrens'programs, ranges, cooktops andovens shall be equipped witha safety switch to de-activateappliance controls.

Refrigerators/freezers shall• be configured with at least 50%

of the freezer space maximum1370 mm (54 in.) above thefloor; and

• incorporate clear floor space infront, positioned for a parallelapproach immediately adjacentto the refrigerator/freezer, withthe centre-line of the clear floorspace offset 610 mm (24 in.)maximum from the front face ofthe refrigerator/freezer.

Kitchen elements shall incorporatecolour contrast to visuallydifferentiate the cabinets andappliances from adjacent wall andfloor surfaces, the countertop fromthe cabinets and adjacent walls, andoperable hardware on cabinets.

RELATED SECTIONS

4.1.1 Space and ReachReqUirements

4.1.2 Ground and Floor Surfaces4.1.3 Protruding and Overhead

Objects4.1.4 Accessible Routes, Paths and

Corridors4.4.12 Glare and Light Sources4.4.13 Lighting4.4.14 Materials and Finishes4.4.15 Texture and Colour

Figure 4.3.18.5Kitchen Sink

Colour contrasts _~~betweenwall/counter/appliance/controls

Adjacentcountersurface

Controls thatdo not requirereachingacross burners

, ,-,

-,Minimum' -,clear space ,

>/ >­/

/ <0'""'\ ~o

Side byside fridge/freezerpreferred or 50%of freezer

I --- spacemax1370highI ..__ ifstacked

_~r Centreline of dee, space

-; 1LJ!!b'::'_:'-:-:l.>,..----~,~_:-- -.

"::-.._- \241 --, -

Figure 4.3.18.7Fridge/Freezer

-Wallmountoven---~,

Pull-outshelfFigure 4.3.18.8Wall-Mounted Oven

Figure 4.3.18.6Cook Top

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4.1 EMERGENCY EXITS, FIRE EVACUATIONAND AREAS OF RESCUE ASSISTANCE

I 4.4 SYSTEMS AND CONTROLS

Wheelchair space850x1370

- (33-1/2 x 54)

RELATED SECTIONS

assistance and the central alarmand control facility; and

• be identified with signagein compliance with theapplicable previsions of 4.4.7,stating AREA OF RESCUEASSISTANCE and incorpratingthe international symbolfor accessibility for disabledpersons.

4.1.1 Space and ReachRequirements

4.1.2 Ground and Floor Surfaces4.1.3 Protruding and Overhead

Objects4.1.4 Accessible Routes. Paths and

Corridors4.1.6 Doors4.4.2 Controls and Operating

Mechanisms4.4.4 Visual Alarms4.4.7 Signage4.4.8 Detectable Warning Surfaces4.4.9 Public Address Systems4.4.14 Materials and Finishes4.4.15 Textllre and Colour

2

Minimum numberof rescue spaces

3 plus 1 for eachadditional increment

of 200 persons inexcess of 400

persons

Occupant load ofthe floor area

se rved by the a reaof rescue

assistance1 to 400Over 400

Table 4.4.1Number of RescueSpaces

A horizontal exit meeting therequirements of the Ontario BuildingCode shall satisfy the requirementsfor an area of rescue assistance,

Accessible means of egress shallcomply with 4.1.4.

Accessible means of egress shallbe identified with signage incompliance with the applicableprovisions of 4.4.7.

Where emergency warning systemsare provided, they shall include bothaudible alarms and visible alarms.Visual alarms shall comply with4.4.4.

DESIGN REQUIREMENTS

Areas of rescue assistance shall• be located on an accessible

route complying with 4.1.4;• incorporate the number of

rescue spaces in accordancewith Table 4.4.1;

• be of a size that allows aminimum floor space of 850 mm(33-1/2 in.) x 1370 mm (54 in.)per non-ambulatory occupant;

• be separated from the floor areaby a fire separation having afire-resistance rating at leastequal to that required for anexit;

• be served by an exit orfirefighters' elevator;

• be designated as an area ofrescue assistance for personswith disabilities on the faciiityplans and in the facility;

• be smoke protected in facilitiesof more than three storeys;

• incorporate a 2-way voicecommunication system for usebetween each area of rescue

RATIONALE

Where required exits from a floorlevel are not accessible, areas ofrescue assistance shall be providedon the floor level in a number equalto that of the required exits.

In order to be accessible to allindividuals, emergency exits mustinclude the same accessibilityfeatures as other doors specifiedin 4.1.6. The doors and routesmust also be marked in a waythat is accessible to all individuals,including those who may havedifficulty with literacy, such aschildren or persons speaking adifferent language. Persons with avisual impairment will need a meansof quickly locating exits - audio ortalking signs could assist. In theevent of fire when elevators cannotbe used, areas of rescue assistanceare an asset to anyone who wouldhave difficulty traversing sets ofstairs.

In facilities, or portions of facilities,required to be accessible, accessiblemeans of egress shall be providedin the same number as required forexits by the Ontario Building Code.

APPLICATION

Every occupiable level in non­residential occupancies above orbelow the first storey (as defined bythe Ontario Building Code) that isaccessible, shall• be served by an elevator that

has protection features, asspecified in the Ontario BUildingCode; or

• be divided into at least twozones by fire separations, asspecified in the Ontario BuildingCode.

In occupiable levels above orbelow the first storey in residentialoccupancies, the requirements for aprotected elevator or two fire zonesmay be waived, if an appropriatebalcony (as specified in the OntarioBuilding Code) is provided for eachsuite.

Areas of rescue assistance shallcomply with this section.

Figure 4.4.1.1Area of RescueAssistance

I

7

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4 SYSTEMS AND CONTROLS 4.4.2 CONTROLS AND OPERATING MECHANISMS

Figure 4.4.2.1Reach Range for Accessible Controls

Hand-operated controls andmechanisms shall be operable• with one hand;• without tight grasping, pinching,

or twisting of the wrist; and• with a force of less tha n 22 N (5

lb.).

RELATED SECTIONS

4.1.1 Space and ReachReauirements

4.1.3 Protruding Objects andOverhead

4.1.4 Accessible Routes, Paths andCorridors

4,1.6 Doors4.1. 7 Gates, Turnstiles and

Openings4.1.8 Windows, Glazed Screens

and Sidelights4.1.14 Elevators4,1.15 Platform Lifts4.2.2 Toilet Stalls4.2.3 Toilets4.2.4 Lavatories4.2.5 Urinals4,2.6 Washroom Accessories4.2.7 Individual Washrooms4,2.8 Bathtubs4.2.9 Shower Stalls4.3.1 Drinking Fountains4.3.4 Dressing Rooms4.3.5 Offices, Work Areas and

Meeting Rooms4.3.9 Storage, Shelving and

Display Units4.3.10 Lockers and Baggage

Storage4,3.17 Street Furniture4.4.3 Vending and Ticketing

Machines4.4.5 Public Teleohones4.4.10 Information Systems4.4.11 Card Access, Safety and

Security Systems4.4.13 Lighting4.4.15 Texture and Colour

Controls and operating mechanismsshall be capable of being illuminatedto at least a level of 100 lux (9.2ft-candles).

Controls and operating mechanismsshall incorporate a pronouncedcolour contrast, to differentiatethem from the surroundingenvironment.

Electrical outlets and other typesof devices shall be located nolower than 400 mm (15-3/4 in.).Exception: Where electrical outletsare provided as components ofsystems furniture, these devicesneed not comply with this sectionprovided they are installed inaddition to electrical outletsrequired by the Authority havingJurisdiction.

APPLICATION

The operabie portions of controlsand operating mechanisms such aselectrical switches, thermostats andintercom switches, shall be locatedbetween 900 mm (35 in.) and1200 mm (47 in.) from the floor.Exception: Elevators and powerdoor operator controls - Refer to±J.J2 and 4,1.14.

DESIGN REQUIREMENTS

Controls and operating mechanismsgenerally used by staff or public(e.g., light switches and dispensercontrols) shall comply with thissection. Exception: Resticted-accesscontrols.

A cieer, level floor area at least 760mm x 1370 mm (30 in. x 54 in.)shall be provided at controls andoperating mechanisms, such asdispensers and receptacles.

Faucets and other controls shallbe hand-operated or electronicallycontrolled.

Intercom

-------0 --101- - - --- -£1t~-Op~i~U~-~-,,_-.:':': FireAlarm i1::::. Range

- - - - - - ~ - - - - - --- - - -~ - - - - - - - - - - - - - --\!£::::::;:=~ SWitch

Thermostat ~Outlet E

[ID gR

~N:!.

'E ~0'0'"'<1"::::'

Operating mechanisms that requirea high degree of dexterity orstrength will be difficult for manypeople to use. They can also beobstacles for children, individualswith arthritis or even someonewearing gloves. Controls thatrequire two hands to operate canalso be difficult for some people,particularly those with reach orbalance limitations, or those whomust use their hands to hold canesor crutches.

The placement of controls isintegral to their accessibility. Forthe individual using a wheelchair,the height of the controls and thespace to position the wheelchair infront of the controis are important.Controls placed high on a wall arealso difficult for children or personsof short stature.

RATIONALE

Individuals with a visual impairmentmay have difficulty with flush­mounted buttons, touch screens orcontrols without tactile markings.Controls that contrast in colour fromtheir background, including colour­contrasted raised letters, maybe easier to find by an individualwith a visual impairment. Personswith cognitive challenges may findcounterintuitive controls or graphicsdifficult.

4,0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4.3 VENDING AND TICKETING MACHINES 4.4 SYSTEMS AND CONTROLS

RATIONALE

Space in front of vending machinesallows for manoeuvrability ofmobility aids. Seating areasand tables adjacent to vendingmachines offer convenience andshould accommodate the spatialrequirements of a wheelchairor scooter. The selection of themachines should include a numberof factors. Operating mechanismsshould be within reach of childrenand individuals in wheelchairs. Themechanisms should be operablewith one hand and minimalstrength, to accommodate a host ofdisabilities including arthritis, or theneed to stabilize oneself with a caneor a handful of bags. Lighting levelsand colour contrasts make themachine more accessible to thosewith a visual impairment.

APPLICATION

Vending and ticketing machinesshall comply with this section.

DESIGN REQUIREMENTS

Vending and ticketing machinesshall be located on an accessibleroute in compliance with 4.1.4.

Clear floor space in front of vendingand ticketing machines shallconform to 4.1.1.

The controls and operatingmechanisms on vending andticketing machines shall comply with4.4.2.

Signage on vending and ticketingmachines shall be in highlycontrasting lettering, at least 13mm (1/2 in.) high. Ideally, ietteringand signage shall comply withrelevant parts of 44.7.

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.4 Accessible Routes. Paths andCorridors

4.4.2 Controls and OperatingMechanisms

4.4.15 Texture and Colour

Switch

x'"Eo '"oN

SNACKScOinslot~

ooooo

Change return

Figure 4.4.3.1Vending Machine

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4 SYSTEMS AND CONTROLS 4.4.4 VISUAL ALARMS

RATIONALE

Visual alarms are essential safetyfeatures for individuals who aredeaf, deafened or hard of hearingsuch that they would not hear anaudible alarm.

APPLICATION

Visual alarms shall comply with thissection.

At a minimum, visual alarmappliances shall be provided infacilities in each of the followingareas: restrooms and any othergeneral usage areas (e.g., meetingrooms), hallways, lobbies and anyother areas for common use.

Visual alarm signal appliancesshall be integrated into the facilityalarm system. If single-stationaudible alarms are provided, thensingle-station visual alarms shall beprovided.

A signal intended for the public toindicate the operation of a buildingsecurity system that controls accessto a building shall consist of anaudible and visual signal.

DESIGN REQUIREMENTS

Visual alarm signals shall have thefollowing minimum photometric andlocation features:• the lamp shall be a Xenon

strobe type or equivalent:• the colour shall be clear or

nominal white (i.e. unfiltered orclear filtered white light);

• the maximum pulse durationshall be two-tenths of onesecond (0.2 sec) with amaximum duty cycle of 40percent. The pulse durationis defined as the time intervalbetween initial and final pointsof 10% of maximum signal;

• the intensity shall be aminimum of 75 candela;

• the flash rate shall be aminimum of 1 Hz and amaximum of 3 Hz;

• the appliance shall be placed2100 mm (82-3/4 in.) abovethe floor level within the spaceor 150 mm (5-7/8 in.) belowthe ceiling, whichever is lower;

• in general, no place in anyroom or space required tohave a visual signal appliance,shall be more than 15 meters(50 ft.) from the signal (inthe horizontal plane). In largerooms and spaces exceeding 30meters (100 ft.) across, withoutobstructions 2000 mm (78-3/4ln.) above the finished floor;such as auditoriums, devicesmay be placed around theperimeter, spaced a maximumof 30 meters (100 ft.) apart, inlieu of suspending appliancesfrom the ceiling; and

• no place in common corridorsor hallways in which visualalarm signalling appliances arerequired shall be more than15 m (50 ft.) from the signal.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.4.1 Emergency Exits. FireEvacuation and Areas ofRescue Assistance

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4.5 PUBLIC TELEPHONES 4.4 SYSTEMS AND CONTROLS

RATIONALE

The placement of telephonesshould address the limited reachof children or persons in a seatedposition. Longer cords facilitatethe use of the phone for someoneunable to get close to the phonedue to a mobility device. Adjustablevolume controls are important forpersons who are hard of hearing,as are shelves that could support aTDD device. A fold-down seat is anasset to someone having difficultystanding for extended periods.Telephones projecting from a wallmay present a hazard, particularlyto persons with a visual impairment,if the sides are not configured to becane-detectable.

APPLICATION

Where public pay phones, publicclosed-circuit phones, or otherpublic telephones are provided, theyshall comply with this section to theextent required by Table 4.4.5.

TIlT Plug infor TTY

~T1:ro

~D (1), R :0... i"(1)

I directory shelf \ Ixro 0

- E ~

350 deep x 500 wide"0 (1)

¢

~§~

0 s:N

::2 c x 250 high clear shelf :Ec: i" for TTY 2E .<:: c men ~ 'E v (13-3/4x 19-3/4x 9-7/8).c .<::en (1)ro ~ro (1)

-o c:

""

Figure 4.4.5.1Accessible Telephone

All telephones required to beaccessible shall be equipped with avolume control. In addition, 25%,but never less than one, of all otherpublic telephones provided shallbe equipped with a volume controland shall be dispersed amongall types of public telephones,including closed-circuit telephones,throughout the facility.

Signage complying with applicableprovisions of 4.4.7 shall beprovided.

Where an interior public paytelephone is provided, then at leastone interior public text telephone(TTY) shall be provided in thefacility in a public use area.

Where an interior public paytelephone is provided in the securedarea of a detention or correctionalfacility subject to 4.5.8, then atleast one public text telephone shallalso be provided in at least onesecured area. Secured areas arethose areas used only by detaineesor inmates and security personnel.

Number of Number oftelephones accessibleprovided telephoneson each floor required1 or more sinale units 1 oer floor1 bank 1 oer floor2 or more banks 1 per bank

Notes:1) Abank of telephones consists of two ormore adjacent publictelephones, ofteninstalled as a unit.2) Accessible phones may beinstalled assingle units inproximity to abank of phones,If installed in proximitybut not visible fromthe bank, signage in compliance with4.4,7shall beprovided.3) At least onepublic telephone perfloorlevel shall meetthe requirements foraforward reach telephone.

Table 4.4.5Number of Accessible TeleohonesReauired

4.0 DESIGN STANDARDS

DESIGN REQUIREMENTS

Accessible telephones shall be onan accessible route complying with4.1.4.

Telephones, enclosures and relatedequipment shall comply with 4.1.3.

Telephones shall have push-button controls where service forsuch equipment is available. Thecharacters on the push buttons shallcontrast with their background,which should be non-glare (mattefinish), and the buttons themselvesshould contrast with theirbackground.

The minimum handset cord lengthof accessible telephones shall be1000 mm (39-3/8 ln.).

The minimum illumination levelat operating mechanisms, thedirectory, and shelf of accessibletelephones shall be 200 lux (18.4ft-candles).

Accessible telephones shall• comply with CSA Standard

T515;• have operable portions within

the reach ranges specified in4.1.1 and the coin slot, locatedmaximum 1200 mm (47 in.)above the floor;

• have a shelf of at least 350mm (13-3/4 in.) deep by 500mm (19-3/4 in.) wide with aminimum 250 mm (9-7/8 ln.)clear space above the shelf,to accommodate the use of aportable text telephone;

• have a separate telephonedirectory shelf;

• be equipped with an electricaloutlet, within or adjacent to thetelephone enclosure;

• be equipped with a handsetcapable of being placed flush onthe surface of the shelf; and

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4 SYSTEMS AND CONTROLS 4.4.5 PUBLIC TELEPHONES

• have a clear floor space ofnot less than 760 mm (30 in.)wide by 1370 mm (54 in.)deep in front of the telephone.NOTE: This space may extendmaximum 480 mm (18-7/8 in.)beneath the telephone shelfwhere knee space clearance ofminimum 685 mm (27 in.) isprovided.

Text telephones (TTY's) used with apay telephone shall be permanentlyaffixed within, or adjacent to, thetelephone enclosure. If an acousticcoupler is used, the telephone cordshall be sufficiently long to ailowconnection of the text telephone(TTY) and the telephone receiver.

Accessible telephones shall beidentified by the appropriate symbolof accessibility for mobility impairedpersons and/or persons who aredeaf or hard of hearing.

When directional signs fortelephones are installed, they shallinclude the appropriate accesssymbols.

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.3 Protruding and OverheadObjects

4.1.4 Accessible Routes. Paths andCorridors

4.4.2 Controls and OperatingMechanisms

4.4. 7 Signage4.4.13 Lighting4.4.15 Texture and Colour

-I

min 500widex 350 deep shelf(19·3/4 x 13·314)

760(30)

J- ~ J

Clear floor spaceprotrusionbelow s~h~el'C.f-\,,,,

oxt~00'" "-q-E ~

min 500 widex 350 deepdirectory(19,3/4 x 13·314)

x x'"E 00 '"0 ~ E N

r:::0 c00

760(30)I·

_i-__ ~ J

Figure 4.4.5,3Parallel Approach to a Public Telephone

Figure 4.4.5.4Forward Approach to a Public Telephone

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4.6 ASSISTIVE LISTENING SYSTEMS 4.4 SYSTEMS AND CONTROLS

RATIONALE

The provision of assistive listeningdevices is important for the range ofindividuals who may have difficultyhearing.

Adequate and controllable lightingis required for persons who lip-read,or those who require increased tasklighting, due to a visual impairment.

APPLICATION

Assistive listening systems shallcomply with this section.

This section applies to assembiyareas where audible communicationis integral to the use of the space(e.g., concert theatres, meetingrooms, classrooms, auditoria, etc.),Such assembiy areas shall havea permanently installed listeningsystem in compliance with thissection where:(1) they accommodate at least 50persons or where they have audioamplification systems or wheregreater than 100 sq.m. (1080sq.ft.) in floor area; and(2) they have fixed seating.

For other assembly areas, apermanently installed listeningsystem or an adequate numberof electrical outlets or othersupplementary wiring necessaryto support a portable assistivelistening system shall be provided.The minimum number of receiversto be provided shall be equal to 4%of the total number of seats, but noless than two.

DESIGN REQUIREMENTS

Signage complying with applicableprovisions of 4.4.7 shall be installedto notify patrons of the availabilityof a listening system.

Induction loops, infrared systemsand FM radio frequency systemsshall be considered acceptable typesof assistive listening systems forpersons who are hard of hearing.

Where an induction loop systemis installed, dimmer switches andother controls that incorporatetransformer coils shall be locatedso as not to interfere with the audioinduction loop.

Where infrared assistive listeningdevices are used, overheadincandescent lights shall be locatedso as not to cancel out the infraredsignal at the receiver.

Where an FM loop system orother assistive listening devicesare available in public facilities ormeeting areas, portable headsetsthat are compatible with personalhearing aids shall be madeavailable.

Where an induction loop system isutilized, at least half the seatingarea shall be encompassed.

Where the listening system providedserves individual fixed seats, suchseats shall be located within a15 m (50-ft.) viewing distance ofthe stage or playing area and shallhave a complete view of the stageor playing area.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.4.7 Signage4.4.13 Lighting4.4.16 Acoustics

of ,5

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4 SYSTEMS AND CONTROLS 4.4.7 SIGNAGE

RATIONALE

Signage should be simple,uncluttered and incorporate plainlanguage. The use of graphicsymbols is helpful for individualssuch as children; those with alimited literacy level; or those whospeak a different language.

Sharp contrasts in colour makesignage easier for anyone to read,particularly someone with a visualimpairment. The intent of thesymbol must be evident, culturallyuniversal and not counterintuitive.To enhance readability, raised tactilelettering should incorporate edgesthat are slightly smoothed.

APPLICATION

Signage shall comply with thissection.

signage to indicate the routeto the nearest accessibleentrance);

• accessible toilet and bathingfacilities, including single-useportable units, when not all areaccessible;

• accessible telephones;• accessible elevators and other

elevating devices;• accessible means of egress; and• areas of rescue assistance.

Audible signs (infrared and digital)that are readable by personswith a visual impairment using areceiving device may be the soieorientation aid across open spaces.Consideration should be given toincluding wire drops for futureinstallation.

DESIGN REQUIREMENTS

Letters and numbers on signs shall• be sans serif; *• have Arabic numbers;• have a width-to-height ratio

between 3:5 and 1:1; and• have a stroke-width-to-height

ratio between 1: 5 and 1: 10.

Character height dimensions forviewing distance shall comply withTable 4.4.7.

Characters, symbols andbackgrounds of signs shall have aneggshell, matte or other glare-freefinish.

Characters and symbols shallcontrast with their background;either light characters on a darkbackground or dark characters on alight background.

Signs that designate permanentrooms or spaces shall be wall­mounted and include tactilecharacters and numbers. Tactilemarkings shall also supplement thetext of1. regulatory signs, such as

prohibition and mandatorysigns;

2. warning signs, such as cautionand danger signs; and

3. identification signs, suchas rooms, titles, names ornumbers.

Signs that provide direction to,or information about, functionalspaces, shall comply with thissection. Exception: Facilitydirectories, menus and all othersigns that are temporary are notrequired to comply.

Elements and spaces of accessiblefacilities that shall be identifiedby the International Symbol ofAccessibility are• parking spaces, designated as

reserved for individuals withdisabilities;

• accessible passenger loadingzones;

• accessible ramps located ina barrier-free path of travelserving a building entrance;

• accessible entrances when notall are accessible (inaccessibleentrances shall have directional

Figure 4.4.7.1Colour Contrast on Signs

This is a seriffont face

~- This is a sans serif font face

Minimum character height, Maximum viewingmm distance. mm200 7-7/8 ln.) 6000 (19 ft. 8 in.)150 5-7/8 in.) 4600 (15 ft. a in.)100 3-15/16 in.) 2500 (8 ft. 2-1/2 ln.)75 2-15/16 in.) 2300 (7 ft. 6-1/2 in.)50 2 in.) 1500 (4 ft. 11 in.)25 1 in.) 750 (2 ft. 5-1/2 in.)

Table 4.4.7Character Height on Signs

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4.7 SIGNAGE 4.4 SYSTEMS AND CONTROLS

Where signs are required to betactile, letters and numerals shall be• raised at least 0.8 mm (1/32

in.), not sharply edged;• be between 16 mm (5/8 in.)

and SO mm (2 in.) high; and• be sans serif*;• be accompanied by

uncontracted Braille (Grade 1)in signs with limited amounts oftext (up to 10 words), and onall signs related to safety; and

• be accompanied by contractedBraille (Grade 2) in all otherapplications.

Pictograms shall be accompaniedby an equivalent visual and tactileverbal description, placed directly

below the pictogram. The borderdimension of the pictogram shall be150 mm (6 ln.) minimum in height.

Where permanent identification isprovided for rooms and spaces,signs shall be installed on the walladjacent to the latch side of thedoor, located minimum 1400 mm(55 in.) and maximum 1500 mm(59 in.) above the finished floor.Where there is no wall space to thelatch side of the door, including atdouble- leaf doors, signs shall beplaced on the nearest adjacent wall.

The minimum level of illuminationon signs shall be 200 lux (18.4 ft­candles).

•~

RELATED SECTIONS

4.1.3 Protruding and OverheadObjects

4.1.4 Accessible Routes. Paths andCorridors

4.1. 5 Entrances4.1.6 Doors4.1. 7 Gates. Turnstiles and

Openings4.1.9 Ramps4.1.14 Elevators4.1.15 Platform Lifts4.2.1 Toilet Facilities4.2.7 Individual Washrooms4.3.2 Viewing Positions4.3.4 Dressing Rooms4.3.12 Parking4.3.13 Passenger·Loading Zones4.4.1 Emergency Exits. Fire

Evacuation and Areas ofRescue Assistance

4.4.5 Public Telephones4.4.13 Lighting4.4.15 Texture and Colour

Figure 4.4.7.2Pictograms

(Note: Must incorporate equivalent verbal description)

Raised 0.8 min(1/32)

1-\

'". +. +---- . .1.

Grid for reference only

Figure 4.4.7.4International Symbol of Access

UsingContrasting Color

Figure 4.4.7.5Pictogram for Limited Mobility& Caregiver Parking Space

Figure 4.4.7.3Tactile Lettering

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4 SYSTEMS AND CONTROLS 4.4.8 DETECTABLE WARNING SURFACES

RATIONALE

Detectable warning surfaces provideimportant navigational cues forpersons with a visual impairment,These surfaces alert all pedestriansto potential hazards, such ascrosswalks or stairs, Suitablesurfaces include a change in textureand high colour contrast but shouldnot present a tripping hazard,

Detectable warning surfaces atstairs shall• be provided at the top of the

stairs and at landings;• extend the full width of the stair

for a depth of at least 920 mm(36 in.) commencing one treaddepth back from the stair; and

• not be more than 3 mm(1/8 ln.) above or below thesurrounding surface,

If a walk crosses or joins a vehicularway and the walking surfaces arenot separated by curbs, railingsor other elements between thepedestrian areas and vehicularareas, the boundary betweenthe areas shall be defined by acontinuous detectable warningsurteces, which is minimum 920mm (36 ln.) wide,

APPLICATION

DESIGN REQUIREMENTS

Detectable warning surfaces shouldbe used consistently throughout afacility,

Detectable warningsurface at top ofstairs and/or landlnqs

RELATED SECTIONS

4,1.3 Protruding and OverheadObjects

4,1.4 Accessible Routes, Paths andCorridors

4,1.9 Ramps4,1.10 Curb Ramps4,1.11 Stairs4,1.12 Escalators4,3,1 Drinking Fountains4,3,3 Elevated Platforms4,3,12 Parking4,3,13 Passenger-Loading Zones4.4,15 Texture and Colour

Figure 4.4.8.1Detectable Warning Surfaces at Stairs

Depth ofone tread

Visual contrast ontop and frontface of nosing

Detectable warning surfaces at curbramps and elevated platforms shall• be composed of truncated

domes• with a height of 4,5 - 5,5

mm (0,18 to 0,22 in.):• with a base diameter of 21­

25 mm (0,83 to 0,98 ln.):and

• be organized in a regularpattern with spacing of 55­65 mm (2-3/16 to 2-9/16in.) on centre;

• be slip-resistant; and• contrast visually with adjoining

surfaces

I 4,5-5,5

==~===S":::Ft-== {3/16 to7/32)

Plan

All textured surfaces used asdetectable warning surfaces shallbe clearly detectable by walkingupon as being different from thesurrounding surface, (Refer alsoto 4.4,15), Note: Applying a paintfinish to a concrete surface does notprovide appropriate detectability,

Detectable warning surfaces atwalkways, curb ramps, stairs andraised platforms shall comply withthis section,

Detectable warning surfaces shallcontrast visually with adjoiningsurfaces, being either light on darkor dark on light,

55-65 21-25I- (13/16to l)

(2-3/16 to2-9/16)

@ @ @ @'" 2~-o ~-

J, s;~

'",N

@ @ @ @,>"

@ @ @ @

Elevation (enlarged)

Figure 4.4.8.2Truncated DomeDetectable Warning Surface

4,0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4.9 PUBLIC ADDRESS SYSTEMS 4.4 SYSTEMS AND CONTROLS

RATIONALE

Public address systems should bedesigned to best accommodateall users, especially those thatmay be hard of hearing. Theyshould be easy to hear above theambient background noise of theenvironment and there should be nodistortion Or feedback. Backgroundnoise should be minimized.

Visual equivalents should be madeavailable for individuals with ahearing impairment who may nothear an audible public addresssystem.

APPLICATION

Public address systems shall complywith this section.

DESIGN REQUIREMENTS

Public address speakers shall bemounted above head level, andprovide effective sound coverage inrequired areas, such as corridors,assembly and meeting room areas,recreational and entertainmentfacilities, educational facilities, andcommon use areas in institutionalsettings.

Public address systems shall bezoned so that information canbe directed to key locations only,minimizing background noise inother areas.

Where public address systemsare used to broadcast backgroundmusic, the music shall not bebroadcast continuously orthroughout the entire tecititv .

All-point call systems shall onlybe utilized for fire and emergencyinformation.

Paging systems for staff and otherkey persons shall be discreet andlow volume, and sound only atthose devices or locations wheresuch persons might expect to belocated.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.4,1 Emergency Exits, FireEvacuation and Areas ofRescue Assistance

4.4.16 Acoustics

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4 SYSTEMS AND CONTROLS 4.4.10 INFORMATION SYSTEMS

RATIONALE

Information should be accessible toall facility users. Where universallyaccessibie formats are not possible,alternate formats should beavailable. Video display terminalsmay present difficulties for personswith a visual impairment. Alternatetechnology or audio interfaces canbe beneficial.

To ensure that a person using awheelchair or scooter can access aninformation terminal, considerationshould be given to the lowervantage point and reach ranges ofall information systems provided.

APPLICATION

Information systems, such asdisplay kiosks and video displayterminals, shall comply with thissection.

DESIGN REQUIREMENTS

Where information is providedby video display terminals to thegeneral public, clients or customers,the same information shall beprovided in an alternative format,such as audio, Braille and large-textprint. The minimum font size forlarge-text print shall be 16 point.

Information systems designed fordirect access by the public, suchas touch-screen video display,keyboard or keypad access, shall bemounted at a height suitable for useby a person using a wheelchair orscooter (Refer to 4.4.2).

Essential print information shall beprinted in large text on a highlycontrasting background colour, andshould also be available in otherformats, such as audiotape andlarge-text print.

Push buttons or other controlsfor accessing public informationsystems should be clearlyidentifiable by colour and/or tonefrom the background colour, andshould include raised numbers,numerals or symbols for easyidentification by persons with avisual impairment.

Tactile identification shall complywith~.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.4.2 Controls and OperatingMechanisms

4.4.15 Texture and Colour

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4.11 CARD ACCESS, SAFETY ANDSECURITY SYSTEMS

4.4 SYSTEMS AND CONTROLS

RATIONALE

In many cases, persons such asseniors and persons with disabilitiesmay be considered to have a higherdegree of vulnerability and thereforeseek more reassurance and inherentsecurity. Items such as adequatelighting and accessible signallingdevices promote this security.

Emergency signalling devices areimportant in individual washroomswhere the potential for a fall isincreased and an individual may bealone.

Where card-access systems areselected as a means of entry toparticular facilities or spaces, thesystems and components selectedshould be suitable for use bypersons with varying abilities,including persons with reducedmanual dexterity, poor vision ordifficulty with reaching. The useof heat-sensing activation buttonsshould be avoided, as they areindiscernible to a person who isblind.

APPLICATION

Card-access, safety and securitysystems shall comply with thissection.

Where signals intended for thepublic to indicate the operationof a building security system areprovided, they shall consist of bothaudible alarms and visual signals.

DESIGN REQUIREMENTS

Adequate lighting shall be provtdedcontinuously along public waikways,steps and ramps that are activelyused at all times of year and/orwhere staff and public parking isprovided.

Where public telephones areinstalled, an accessible publictelephone complying with 4.4.5shall be located at, or close to anaccessible entrance, for the use ofpersons requiring assistance.

Where accessible individualwashrooms in compliance with4.2.7 are provided in larger publicfacilities, such as recreationfacilities, the washroom shallincorporate an emergency callsystem linked to a central location(e.g., office or switchboard).

Card-entry systems shall• be wall-mounted, no higher

than 1060 mm (42 ln.) abovethe floor or ground, adjacent tothe door and free of the doorswing;

• be colour-contrasted fromthe surface on which they aremounted;

• incorprate a card slot that isilluminated or colour contrastedfrom the mounting plate; and

• use cards that incorporate adistinctive colour, texture orraised graphic/lettering on Oneside.

Encoded-entry/exit systems, suchas keypads, shall• be wall-mounted, no higher

than 1060 mm (42 in.) abovethe floor or ground, adjacent tothe door and free of the doorswing; and

• incorporate buttons that• are raised;• are mounted on a clearly

differentiated colouredbackground; and

• include raised numerals orletters in a constant array.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.1.1 Space and ReachRequirements

4.1.4 Accessible Routes, Paths andCorridors

4.1. 5 Entrances4.1.6 Doors4.1.14 Elevators4.1.15 Platform Lifts4.2.7 Individual Washrooms4.3.5 Offices. Work Areas and

Meeting Rooms4.4.2 Controls and Operating

Mechanisms4.4.13 Lighting4.4.15 Texture and Colour

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4 SYSTEMS AND CONTROLS 4.4.12 GLARE AND LIGHT SOURCES

RATIONALE

Direct or refiected glare fromfloors, walls or work surfaces isuncomfortable for all users and abarrier to persons with reducedvision. Therefore, every attemptshould be made to select lightsources, materials and finisheswhich do not add to the problem,and to ensure that natural daylightis controllable.

The strategic use of lighting isvaluable to all individuals, andespecially important for individualswith some form of visualimpairment. In addition, offeringa variety of task lighting at workareas is beneficial to all.

APPLICATION

Systems used to control glareand excessive reflected light shallcomply with this section.

DESIGN REQUIREMENTS

Extensive high gloss floor and wallfinishes are not acceptable, buthigh-gloss materials may beincorporated into floor and wallfinish details, as long as they do notresult in large refiective surfaces.

Monolithic floor surfaces, such asstone, granite, marble or terrazzo,shall have a matte or honed finish,to minimize reflected glare.

Finishes such as vinyl, othercomposition materials, quarry tile,glazed tile or mosaics, used onhorizontal surfaces, such as fioorsand work surfaces, shall be in matteor satin finishes.

Finishes such as paint, vinyl wallcoverings, stone, marble, wood,metals, plastic laminate, etc., usedon vertical surfaces, such as wallsand columns, shall have matte orsatin finishes.

Curtains, blinds or other sun­screening systems shall be providedat windows and other places wheredirect sunlight can adversely affectthe level of lighting and/or refiectedglare.

Light fixtures shall be selected withdiffusers, lenses or recessed lightsources, so that no glare is created.

Where surface-mounted fluorescentceiling fixtures are mounted below2440 mm (96 in.), they shall havedarkened sides (i.e., not wrap­around lenses) and be positionedperpendicular to the dominantdirection of travel, or used invalance-type lighting along theperimeter of a space, resulting inindirect lighting.

The location of special featuresand key orientation elementsshall be enhanced through theuse of supplementary lighting.Such lighting shall have upward ordownward components only.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.1.2 Ground and Floor Surfaces4.1.4 Accessible Routes, Paths and

Corridors4.1.5 Entrances4.1.8 Windows. Glazed Screens

and Sidelights4.1. 9 Ramps4.1.10 Curb Ramps4.1.11 Stairs4.1.13 Escalators4.1.14 Elevators4.1.15 Platform Lifts4.2.1 Toilet Facilities4.3.8 Information, Reception and

Service Counters4.4.13 Lighting

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4.13 LIGHTING 4.4 SYSTEMS AND CONTROLS

RATIONALE

Artificial lighting and natural lightsources should provide comfortable,evenly distributed light at allworking areas, in all circulationroutes and in all areas of potentialhazard. Also, outdoor lightingshould be provided at entrances,along frequently used access routesand at frequently used outdooramenities.

APPLICATION

Exterior and interior lightingsystems shall comply with thissection.

DESIGN REQUIREMENTS

EXTERIOR LIGHTING

Exterior lighting shall be incompliance with IlluminatingEngineering Society of NorthAmerica Standards in all publicthoroughfares, and at all pedestrianroutes, to provide safe accessfor persons with disabilities fromsidewalks, bus stops and parkingareas to nearby facilities and siteamenities.

At pedestrian entrances, lightinglevels should be minimum 100 lux(9.4 ft-candles) consistently overthe entrance area, measured at theground.

Over frequently used pedestrianroutes, including walkways, paths,stairs and ramps, lighting levelsshall be minimum 30 lux (3 ft­candles) consistently over the route,measured at the ground.

At designated parking spacesincluding accessible spaces andlimited mobility/caregivers spaces,lighting levels shall be minimum30 lux (3 ft-candles) consistentlyover each of these parking spaces,measured at the ground.

Lighting levels at passenger drop­off areas shall be minimum 30 lux(3 ft-candles) consistently overthe drop-off area, measured at theground.

At frequently used steps and stairs,lighting shall be located at or besidethe steps or stairs, to clearly definethe treads, risers and nosings.

All lighting shall• provide a good colour spectrum;

and• be evenly distributed to

minimize cast shadows.

Supplementary lighting shall beprovided to highlight key signageand orientation landmarks.

Low-level lighting shall be highenough to clear normal snowaccumulation.

Lighting fixtures shall comply withthe relevant parts of 4.1.3 and1d.J..Z.

INTERIOR LIGHTING

Light sources and fixtures shall beselected to minimize direct glare orindirect glare on nearby reflectivesurfaces.

Light sources shall provide as full aspectrum of light as possible, as anaid to edge and colour definition.

Lighting shall be configured tocreate an even distribution at floorlevel and to minimize pools of lightand areas of shadow.

The leading edge of stairs, steps,ramps or escalators shall be evenlylit to minimize tripping hazards.

Lighting levels in elevator lobbiesshall be similar to the lightinglevels in elevator cabs, to minimizetripping hazards, and in no caseshall be less than 200 lux (20 ft­candles).

Lighting levels in washrooms anddressing rooms shall be evenlydistributed and no less than 200 lux(20 ft-candles).

Lighting levels in office areas shallbe evenly distributed and no lessthan 300 lux (30 ft-candles).

4.0 DESIGN STANDARDS

Emergency lighting over stairs andramps, in an exit or path of travel,shall be at least 100 lux (10 ft­candles), generally at the walkingsurface, and in no place less than50 lux (5 ft-candles).

Lighting over directional orinformational signage, orhighlighting other orientationfeatures, at public telephones,information or service counters, andcard or keypad security systems,shall be no less than 200 lux (20ft-candles) measured at the workingsurface.

Lighting in meeting rooms andassembly areas shall be evenlydistributed, and shall be capable ofbeing adjusted (e.g., dimmers).

Lighting at lecterns, podiums/platforms or other speaker locationsshall be capable of being enhanced,even when other lighting is dimmed,to permit ease of lip-reading and/orViewing of the hand actions of anearby signer for persons who aredeaf.

RELATED SECTIONS

4.1.4 Accessible Routes. Paths andCorridors

4.1.5 Entrances4.1.9 Ramps4.1.10 Curb Ramps4.1.11 Stairs4.1.12 Escalators4.1.14 Elevators4.1.15 Platform Lifts4.2.1 Toilet Facilities4.3.1 Drinking Fountains4.3.3 Elevated Platforms4.3.4 Dressing Rooms4.3.5 Office. Work Areas and

Meeting Rooms4.3.8 Information. Reception and

Service Counters4.4.2 Controls and Operating

Mechanisms4.4.5 Public Telephones4.4.7 Signage4.4.12 Glare and Light Sources

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4 SYSTEMS AND CONTROLS 4.4.14 MATERIALS AND FINISHES

RATIONALE

The selection of flooring materialscan be critical to the safe and easymovement of persons using all kindsof mobility aids, as well as personswith low vision.

Floor finishes, such as carpet,should be selected and installedso that persons using wheelchairsand walkers or other mobility aidscan easily travel over them withoutusing undue energy or tripping.

Finishes that are slip-resistant andnot highly reflective promote safetravel.

APPLICATION

Exterior and interior materialsand finishes shall compiy with thissection.

DESIGN REQUIREMENTS

EXTERIOR FINISH MATERIALS

Suitable walkway paving surfacesinclude macadam, concrete,compacted gravel screenings,interlocking brick and patio stones.Such materials used as walkwaysshall• have joints that are no greater

than 6 mm (1/4 in.) wide, withvariations in level of no morethan 3 mm (l/8 in); and

• be laid to drain.

Where possible, gratings and grillsshall be located to one side of thepedestrian walkways, so as not toimpede the accessible route. Wherethis is not possible, the bars ofthe grating or grill shall be locatedperpendicuiar to the dominantpath of travel, with openings of nogreater than 13 mm (1/2 in.).

Steps shall be finished with a non­slip material and incorporate highlycontrasted nosings.

Ramp surfaces shall be firm andnon-slip.

Handrails and guards shall becontinuous, smooth and wellmaintained.

INTERIOR MATERIALS ANDFINISHES

Carpet shall be of low-level loopconstruction, 10 or 12-gauge non­static fibre, directly glued to thesubfloor.

Where hard, monolithic materialsare selected, they shall be non­slip and non-glare, complying with4.4.12.

Where floor tiles, bricks or paversare used, joints should be no widerthan 6 mm (1/4 in.) and should beflush.

Wall surfaces in corridors shall benon-abrasive from the floor levelto a minimum of 2000 mm (78-3/4in.) above the finished floor.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.1.2 Ground and Floor Surfaces4.1.4 Accessible Routes. Paths and

Corridors4.1. 5 Entrances4.1.9 Ramps4.1.10 Curb Ramps4.1.11 Stairs4.1.13 Escalators4.1.14 Elevators4.1.15 Platform Lifts4.2.1 Toilet Facilities4.3.4 Dressing Rooms4.3.5 Office. Work Areas and

Meeting Rooms4.4.12 Glare and Light Sources

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4.15 TEXTURE AND COLOUR 4.4 SYSTEMS AND CONTROLS

RATIONALE

The ability of an individual witha visual impairment to navigatean environment can be enhancedthrough the strategic use of colourand texture.

Caution is recommended in theselection of heavy or distinctpatterns on walls or floors, sincethese can add visual confusionto settings for persons with lowvision. Simple, repetitive, non­directional patterns that featuremonochromatic or low-colourcontrast are preferred. Changesin material or texture should notnecessitate a threshold.

APPLICATION

Textural and colour systems shall beused to enhance accessibility andshall comply with this section.

DESIGN REQUIREMENTS

Exterior colour schemes shallincorporate a pronounced colourcontrast, to differentiate boundariesof objects, distinguish objects fromtheir background, and to generallyenhance spatial orientation.Generally, for seniors and personswith low vision, colours in thewarm end of the spectrum (yellow,orange, bright red, etc.) are easierto recognize than those at the coolend of the spectrum.

Signs shall incorporate pronouncedglare-free colour contrast. Aminimum contrast of 70% lightreflectance is required. For signs,the most visible colours are white oryellow on a black, charcoal or otherdark background, such as brown,dark blue, dark green or purple.Black lettering on white is alsoacceptable, although less readablethan the reverse. Unacceptablebackground colours are light greyand pastel colours. Red letteringon a black background is alsounacceptable.

Colour contrast shall be used asa safety measure to define edgesor boundaries of objects (e.g.,stair nosings, doors, handraiis,etc.), Colour or tone shall be used

to visually define the boundariesof a room (i.e., where the wallmeets the floor). Baseboards inmonochromatic environments shallbe highly contrasting with thewall and floor colours, to provideboundary definition.

Colour shall be used consistently tovisually identify distinctive objects(e.g., exit doors).

Bright colours and/or a highlycontrasting tone shall be used toassist with wayfinding. (e.g. If usedas part of a signage band locatedon walls at eye level, this band iseasier to follow than monolithic wallcolouring, and can be the visual cuefor other essential siqns.)

End walls or return walls in longcorridors shall be visually definedusing highly contrasting coloursor tone, to enhance a change ofdirection or the end of the space.

Detectabie warning surfaces shallbe used to define potential hazards.(Refer to 4.4.8.). All texturedsurfaces used as detectable warningsurfaces shall be shall be clearlydetectable by walking upon as beingdifferent from the surroundingsurface. Suitable textures include• 10 mm (3/8 in.) deep saw-cut

concrete with regular grooves,positioned no more than 100mm (4 in.) apart, commencingno closer than 100 mm (4 in.)from the curb; grooves shouldbe at right angles to the path oftravel for exterior textures; and

• raised domes, dots or squares,deeply grooved concrete,terrazzo or other stone-likematerials, with closely centredgrooves at right angles tothe path of travel, or appliedcarborundum or other non-slipstrips for interior textures.

Supplementary textural cues shallalso be provided (e.g., by usingdifferent floor textures or materials,in major and minor routes).

Clearly defined boundaries ofmaterials like carpeting or floortiles shall enhance wayfindingby defining such as the junction

4.0 DESIGN STANDARDS

between walls and floors, doorwayrecesses and corridor intersections.

The same texture shall be usedconsistently throughout anyone siteto identify the same type of hazard.

RELATED SECTIONS

4.1.2 Ground and Floor Surfaces4.1.4 Accessible Routes, Paths and

Corridors4.1.6 Doors4.1. 7 Gates, Turnstiles and

Openings4.1.8 Windows. Glazed Screens

and Sidelights4.1.9 Ramps4.1.10 Curb Ramps4.1.11 Stairs4.1.12 Handrails4.1.13 Escalators4.1.14 Elevators4.1.15 Platform Lifts4.2.2 Toilet Stalls4.2.3 Toilets4.2.4 Lavatories4.2.5 Urinals4.2.6 Washroom Accessories4.2.7 Individual Washrooms4.2.8 Bathtubs4.2.9 Shower Stalls4.2.10 Grab Bars4.3.1 Drinking Fountains4.3.3 Elevated Platforms4.3.4 Dressing Rooms4.3.5 Office, Work Areas and

Meeting Rooms4.3.6 Waiting and Oueuing Areas4.3.8 Information, Reception and

Service Counters4.3.9 Storage, Shelving and

Display Units4.3.10 Lockers and Baggage

Storage4.3.11 Balconies, Porches, Terraces

and Patios4.3,14 Landscaping Materials and

Plantings4.3.15 Benches4.3.16 Picnic Tables4.3.17 Street Furniture4.4.1 Emergency Exits, Fire

Evacuation and Areas ofRescue Assistance

4.4.2 Controls and OperatingMechanisms

4.4.5 Public Telephones4.4,7 Signage4.4,8 Detectable Warning Surfaces4.4,11 Card Access, Safety and

Security Systems

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.4 SYSTEMS AND CONTROLS 4.4.16 ACOUSTICS

RATIONALE

The acoustic environment ofpublic bulldinqs and spaces shouldaccommodate the unique needs ofpersons who are hard of hearingand who need to differentiateessential sounds from generalbackground noise. The soundtransmissions of different areas canbe used as an orientation cue andhelp to navigate a space. A welldesigned acoustical environment isto everyone's advantage.

APPLICATION

The acoustical environment offacilities used by the general public,clients, customers and employeesshall comply with this section.

DESIGN REQUIREMENTS

Floor finishes, wall surfaces andceilings shall be selected so thatoccasional noise is not undulvamplified. (e.g., Hard surfaces suchas marble or terrazzo will allow eachfoot step to be heard by personswho are visually impaired, butadd another level of confusion forpersons who are hearing impaired.)

At accessible routes in large facilitieswhere wayfinding is problematic,the sound transmission/reflectioncharacteristics of finish materialsshall aurally differentiate major andsecondary paths of travel.

Ceiling shapes shall be designed sothat echoes do not occur, unless analternate acoustical treatment isincorporated. (Note: Domed shapestend to distort sound.)

Public address and call systemsshall be capable of being zoned tokey areas, rather than blanketing allareas of a facility at all times. (Referto~)

In meeting rooms and assemblyareas where the spoken word is keyto comprehending the proceedings,all unnecessary background noise(e.g., from fans or other mechanicalequipment, air diffusers, etc.) shallbe dampened and/or the room shallinclude adequate sound insulation.

4.0 DESIGN STANDARDS

RELATED SECTIONS

4.3.5 Office, Work Areas andMeeting Rooms

4.3.8 Information, Reception andService Counters

4.4.5 Public Telephones4.4.6 Assitive Listening Systems4.4.9 Public Address Systems

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.1 ARENAS, HALLS AND OTHERINDOOR RECREATIONAL FACILITIES

4.5 FACILITY-SPECIFICREQUIREMENTS

RATIONALE

Opportunities for recreation. leisureand active sport participation shouldbe available to all members ofthe community. Access should beprovided to halls, arenas, and othersports facilities, including accessto the site, all activity spaces,gymnasia, fitness facilities, lockers,change rooms and showers. Personswith a disability may be activeparticipants, as well as spectators,volunteers and members of staff.

APPLICATION

In addition to the designrequirements specified in 4.1 to4.4, arenas, halls and other indoorrecreation facilities shall complywith this section.

Where dressing facilities areprovided for use by the generalpublic, clients, customers,performers or staff, at least 50%,but never less than one, for eachtype of use in each cluster ofdressing facilities shall be accessibleand in compliance with 4.3.4. Itis preferable to have all dressingfacilities accessible.

DESIGN REQUIREMENTS

Arenas, halls and other indoorrecreation facilities shall• where visitor, spectator and/or

participant seating is provided,• have accessible seating

options in compliance with1,,;Ll; and

• incorporate detectablewarning surfaces incompliance with MJ:l.where seating is accessedby stairs.

• provide an accessible route incompliance with !LL.'l to thearena/facility floor and/or icesurface, including access panelsor gates providing at least 950mm (37-1/2 in.) clear width;

• where facilities are provided forperformances and other events,have a direct accessible routein compliance with 4.1.4 fromthe lobby/entrances and viewinglocations to all performingareas, including stages, dressingrooms, washrooms and all otherspaces used by performers;

• where stairs are provided, havestairs that comply with 4.1.11,including appropriate tactile andcolour-contrasting features;

• where dressing facilities areprovided, have dressing facilitiesthat comply with 4.3.4;

• where lockers or shelving isprovided, have lockers andshelving that comply with~and 4.3.10;

• where coat hooks are provided,have at least 10%, but neverless than one, within the reachranges specified in 4.1.1;

• where toilets and bathingfacilities are provided, havetoilets and bathing facilities thatcomply with :h2.1;

• where concessions or otherservice counters are provided,comply with oL.U and ~;

• where swimming pool, hot poolsor therapy pools are provided,comply with 4.5.3; and

• where staff accommodation andrelated support areas, officesor meeting rooms are provided,comply with all relevant sectionsof 4.1 to 4.4.

4.0 DESIGN STANDARDS

RELATED SECTIONS

All relevant parts of Sections 4.1,4.2, 4.3 and 4.4.

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CITY OF LONDON

4.5 FACILITY-SPECIFICREQUIREMENTS

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.2 OUTDOOR RECREATIONAL FACILITIES

RATIONALE

Opportunities for recreation, leisureand active sport participation shouidbe available to all members ofthe community. Access should beprovided to playing fields and othersports facilities, including access tothe site, all activity areas, outdoortrails, docks, swimming areas, playspaces, lockers, change rooms andshowers. Persons with a disabilitymay be active participants, aswell as spectators, volunteers andmembers of staff.

APPLICATION

In addition to the designrequirements specified in 4.1 to4.4, the outdoor recreation facilitieslisted below shall comply With thissection.

Where dressing facilities areprovided to support the use ofoutdoor recreational facilities by thegeneral public, clients, customers,performers or staff, at least 50%,but never less than one, for eachtype of use in each cluster ofdressing facilities shall be accessibleand in compliance with~. Itis preferable to have all dressingfacilities accessible.

DESIGN REQUIREMENTS

GENERAl

Parks accessibility shall encompassthe development of routes, auxiliaryservices, planting and an overallenvironment which is accessibleand provides a fulfilling recreationalexperience for all persons with avarying level of ability.

BOARDWALKS

Where boardwalks are provided,they shall• have a minimum width of 2000

mm (78-3/4 in.);• incorporate surfaces constructed

of firm, non-slip materials.(Where wooden planks areused, they shall be laidperpendicular to the pathof travel and have joints nogreater than 6 mm (1/4 in.)wide;

• incorporate a continuous curbededge where the grade drop-offon any side of the boardwalkis greater than 200 mm (7-7/8in.). The curbed edge shall beat least 75 mm (3 in.) high andof a contrasting colour to thesurrounding terrain;

• handrails, guards or othersuitable barriers on both sideswhere the grade drop-off isgreater than 450 mm (17-3/4in.):

• access points to boardwalks thatallow easy wheelchair access;and

• benches, garbage cans, drinkingfountains, etc., where provlded,shall be located adjacent tothe boardwalk on firm, levelsurfaces at the same elevationas the boardwalk. (Refer also to4.3.17.)

DOCKS

Where docks for fishing, boating orSWimming are provided they shall• be located on an accessible

route in compliance with 4.1.4;• where changes in elevation are

necessary, incorporate ramps orcurb ramps in compliance with:LLa and 4.1.9. Ramps with aslope no greater than 1: 12 areacceptable;

• incorporate a continuous curbededge, at least 75 mm (3 in.)high and of a contrasting colourwhere dock surfaces are greaterthan 200 mm (7-7/8 in.) abovethe surface of the water;

• incorporate a guard where docksurfaces are greater than 450mm (17-3/4 ln.) above thesurface of the water; and

• where steps are provided toaccess the water for swimming,incorporate colour-contrastinghandrails at the steps. Suchhandrails shall extend to aminimum of 600 mm (23-5/8in.) above the dock surface andreturn down to the dock.

OUTDOOR POOLS

Outdoor swimming pools shallcomply with 4.5.3.

4.0 DESIGN STANDARDS

TRAI LS AND FOOTBRIDGES

Where significant changes in gradeoccur, trail routes shall ideally besloped at no greater than 1: 20, orhave adjacent steps and ramps.

Where steps, footbridges or rampsare used, the surfacing shall beof non-slip materials and includesuitable colour-contrasting handrailsand/or guards.

The slope on bridges shall notexceed 1:20.

PATHWAYS

Accessible routes and walkwaysshall conform with 4.1.4.

Garbage cans, light standards,benches and other potentialobstructions shall be locatedadjacent to pathways. (Refer also to4.3.17.)

A different ground colour and/ortexture shall be used to indicate thefollOWing (Refer also to 4.4.15.):• risk areas, such as intersections,

ramps or steps; and• functional changes, such as

seating areas, viewpoints oroutlooks.

PLANTING AND TREES

Planting and trees along accessiblepathways shall comply with 4.3.14.

REST AREAS

Rest areas shall• be provided on trails, pathways

and walkways;• be positioned adjacent to the

trail, pathway or walkway;• have accessible ground surfaces

in compliance with 4.1.2;• use a contrasting ground finish

material to identify functionalchange; and

• incorporate at least one bench,in compliance with 4.3.15.

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.2 OUTDOOR RECREATIONAL FACILITIES4.5 FACILITY-SPECIFIC

REQUIREMENTS

PARKS, PARKETIES ANDPLAYGROUNDS - GENERAL

Entrance gates, paths and walkwaysthroughout the park shall beaccessible to a person using awheelchair or scooter,

Picnic and play areas shall beprovided in both sunny and shadedareas,

PLAYGROUNDS

Children's play areas andplayground equipment, sandboxesor other amenities shall generallybe designed to be accessible to anduseable by children with varyinglevels of ability, Colour contrast isimportant,

Playground surfaces shall be firm,level, non-abrasive and drainrapidly, Surfaces below playgroundequipment, including swings, slidesand climbing structures, shall belevel, free-draining and provide asafe, resilient ianding surface,

PICNIC TABLES

Accessible picnic tables shall complywith 4,3,16,

Where public parking is providedto serve picnic facilities, accessiblepicnic areas shall be within 30 m(100 rt.) of the accessible parkingspaces,

DRINKING FOUNTAINS

Accessible drinking fountains shallcomply with 4,3,1.

PUBLIC TELEPHONES

Accessible public telephones shallcomply with 4.4,5,

ILLUMINATION (WHERE PROVIDED)

Illumination levels shall• be a minimum of 10 lux (1 rt­

candle);• be maintained at 5 lux (0,5 ft­

candles) in areas of heavy treesand shrubbery; and

• be maintained at 5 lux (0.5 ft­candles) in all other areas ofpark at ground level.

Light sources used shall be indirect,non-glare, non-flickerlnq typeand provide even levels of lightdistribution, (Refer also to 4.4,13,)

WASHROOMS

Where washrooms are providedto support the use of outdoorrecreation facilities by the generalpublic, Clients, customers,performers or staff, they shallcomply with all applicable sectionsof 4,2,

WATERFRONT AREAS

Where paths and/or lookoutpoints are provided, they shall beaccessible to all individuals,

Seating shall be provided alongpaths and at lookout points, incompliance with 4,3,15,

Where parking is provided, it shallbe located as close as possible towaterfront area, An accessible routeshall be provided from the parkingarea to paths and/or lookout points(where provided).

NATURAL AREAS

Accessible pathways, trails andfootbridges shall be provided whereenvironmental considerations willpermit,

4,0 DESIGN STANDARDS

Paths and trails shall incorporaterest areas with appropriate seating,

Where special lookout locations Orwildlife viewing areas are provided,they shall be identified with clearsiqneqe.

Trails shall feature a tactile map atthe start of the trail and periodicallyalong its length,

Information and interpretivesignage shall incorporate Braille.

GRANDSTAND AND OTHERVIEWING AREAS

Where visitor, spectator and/orparticipant seating is provided,accessible seating options incompliance with 4,3,2 shall beprovided,

PLAYING FIELDS

Controlled access points shall bedesigned to accommodate a personusing a wheelchair or scooter,(e.q, Where turnstiles are used, anadjacent accessible gate shall beprovided in compliance with 4,1. 7,)

Level seating areas shall beprovided beside sports fields forspectators or participants withdisabilities.

Where provided, public viewingareas shall comply with 4,3,2,

Where provided, public washroomsshall comply with 4,2,1.

Where provided, public showers andchange rooms shall comply with4,2,1, 4,2,9 and 4,3.4,

RELATED SECTIONS

All relevant parts of Sections 4,1,4,2, 4,3 and 4.4,

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CITY OF LONDON

4.5 FACILITY-SPECIFICREQUIREMENTS

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.3 SWIMMING POOLS

RATIONALE

Swimming is an importantrecreational and therapeutic activityfor many persons with disabilities,The buoyancy and freedomoffered by an immersive waterenvironment can be enabling inthemselves. Primary considerationsfor accommodating persons whohave mobility Impairments includeaccessible change facilities and ameans of access into the water.Ramped access into the water ispreferred over lift access, as itpromotes integration (everyone willuse the ramp) and independence,Many persons who are visuallyimpaired will benefit from colourand textural cues along primaryroutes of travel and at potentiallydangerous locations, such as theedge of the pool, at steps into thepool and at railings,

APPLICATION

In addition to the designrequirements specified in 4.1 to 4.4,swimming pools, wading pools, hotpools, splash pads, spray pads andtherapy pools shall comply with thissection.

DESIGN REQUIREMENTS

SWimming pools, wading pools, hotpools and therapy pools shall have• where the pool is indoors,

a direct accessible route incompliance with 4.1.4 from thelobby/entrance to the changerooms;

• a direct accessible route incompliance with 4,1.4 from thechange rooms to the pool deck;

• access from the pool deck intothe water, provided by a rampsloped no steeper than 1: 12.In retrofit situations where it istechnically infeasibie to providea ramp, a mechanical pool liftmay be used;

• a shower chair available at eachfacility for use in transferringinto the water and/or shower;

• where steps are provided intothe pool,• steps shall be marked with

a colour-contrasting strip ofat least 50 mm (2 in.) Wide,at both the riser and thetread; and

• colour-contrasting handraiison both sides of the steps.Such handrails shall extendat least 300 mm (11-3/4in.) beyond the pool edge;

• where a curbed edge isprovided, it shall be a minimumof 200 mm (7-7/8 in.) and amaximum of 400 mm (15-3/4in.) in height;

• pool boundaries clearly definedby both a texturai change anda colour contrast to both thewater surface and surroundingpavement;

• firm, slip-resistant materialsand finishes used on the poolperimeter, deck or paved areassurrounding the pool;

• non-abrasive and easy-to-cleanpool perimeter finishes;

• adequate drainage on the pooldeck to drain water quickly;

• where pool-depth indicatormarking is provided, depth­indicator markings, as well as'SHALLOW END' and 'DEEPEND' markings, of a highlycontrasting colour and sufficientsize to be easily Visible;

• where diving boards orplatforms are provided, theyshall be clearly marked andprotected. Overhead clearancesshould be a minimum of 2100mm (82-3/4 ln.) or shall beprotected by suitable guards;

• where lanes, and/or lanemarkers are provided, they shallbe of a highly contrasting colour.Tie-off devices for lane markersshall be positioned such thatthey do not create a trippinghazard;

• where starting blocks areprovided, they shall be of ahighly contrasting colour andcapable of being securely fixedin place;

4,0 DESIGN STANDARDS

• safety equipment and otheraccessories shall be storedsuch that they do not present atripping hazard; and

• lifeguard chairs, slides and otherpool related structures shall bein highly contrasting colours,

Wading pool access shall be safeand gradual so that a child witha disabiiity can be assisted intothe water easily and/or use awheelchair to enter.

Swimming pools shall be of 'Ievel­deck' design,

RELATED SECTIONS

All relevant parts of Sections 4.1,4.2, 4,3 and 4.4,

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.4 CAFETERIAS4.5 FACILITY-SPECIFIC

REQUIREMENTS

RATIONALE

Cafeteria serving lines and seatingarea designs need to reflect thelower sight lines, reduced reach,knee-space and manoeuvringrequirements of a person using awheelchair or scooter. Patrons usingmobility devices may not be ableto hold a tray or food items whilesupporting themselves on canes orwhile manoeuvring a wheelchair.Tray slides should be designed tomove trays with minimal effort.

Features such as colour contrastsand large print menus may assistpersons with a visual impairment.

APPLICATION

In addition to the designrequirements specified in 4.1 to 4.4,cafeterias shall comply with thissection.

Where fixed tables or counters areprovided, at least 10%, but notless than one, shall be accessibleand shall comply with 4.3.7. It ispreferable to have all fixed tablesaccessible.

In new construction, and wherepracticable in alterations, thefixed tables (or counters) shall bedistributed throughout the space.

/ A shelfat this heightcannot be seen bya seated person

Figure 4.5.4.1Self Serve Counter

At least one lane at each cashierarea shall be accessible and complywith this section. It is preferable tohave all lanes at all cashier areasaccessible.

DESIGN REQUIREMENTS

Where food or drink is served atcounters exceeding 865 mm (34 in.)in height and counters are for useby customers seated on stools orstanding at the counter, a minimumof 1525 mm (60 in.) length of thecounter shall be constructed incompliance with 4.3.8. Service mayalso be made available at accessibletables within the same area.

Access aisles at least 1100 mm (43­1/4 in.) shall be provided up to andaround all accessible fixed tables.The access aisle shall be measuredbetween parallel edges of tables orbetween a wall and the table edges.

Dining areas, including raised orsunken dining areas, and outdoorseating areas shall be accessible.In a retrofit situation where it istechnically Infeasible to provideaccess to all levels within a diningarea, or to all parts of outdoorseating areas, at least one diningarea shall be accessible. Theaccessible area must feature thesame level of service and decor asthe rest of the dining area and itmust not be restricted to use bypersons with disabilities.

,," 1100 min_

1(43-1/4)

Figure 4.5.4.2Aisle Width

4.0 DESIGN STANDARDS

Access to outdoor eating areas shallcomply with 4.3.11.

Food service lines shall have aminimum clear width of 1100 mm(43-1/4 in.).

Tray slides shall be mounted nohigher than 865 mm (34 in.).

If self-service shelves are provided,at least 50% must be within thereach ranges specified in 4.1.1. Itis preferable to have all self-serviceshelves accessible.

Self-service shelves and dispensingdevices for tableware, dishware,condiments, food and beveragesshall be installed to comply with4.1.1.

Cashier locations should feature atleast one access aisle, which is aminimum of 1100 mm (43-1/4 in.)wide. It is preferable to have allaisles accessible.

In banquet rooms or spaces wherea head table or speaker's lecternis located on a raised platform,the platform shall be accessible incompliance with 4.1.9 or4.1.15, aswell as 4.3.3.

Spaces for vending machines,beverage dispensers and otherequipment shall comply with4.1.1 and shall be located on anaccessible route in compliance with4.1.4.

Barriers and/or turnstiles, whereprovided to control access, shallcomply with 4.1. 7.

Queuing areas shall comply with4.3.6.

RELATED SECTIONS

All relevant parts of Sections 4.1,4.2,4.3 and 4.4.

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CITY OF LONDON

4.5 FACILITY-SPECIFICREQUIREMENTS

RATIONALE

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.5 CHURCHES, CHAPELS ANDOTHER PLACES OF WORSHIP

RELATED SECTIONS

Access to all areas of worshipshould be provided. Access assumesthat persons with disabilities maybe participants, leaders, staff orvolunteers.

APPLICATION

In addition to the designrequirements specified in 4.1 to 4.4,churches, chapels and other placesof worship and/or reflection shallcomply with this section.

DESIGN REQUIREMENTS

All areas in churches, chapels andother places of worship and/orreflection shall be accessible topersons with disabilities, includingmain areas of worship, meetingrooms, washrooms, coatrooms andoffices.

Accessible seating shall be providedin compliance with ~.

Pulpits, altars, daises and choirareas shall comply with 4.3.3.

Public address systems shall complywith .±dJ2.

Assistive listening systems shallcomply with 4.4.6.

All relevant parts of Sections 4.1,4.2, 4.3 and 4.4.

4.0 DESIGN STANDARDS

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.6 LIBRARIES4.5 FACILITY-SPECIFIC

REQUIREMENTS

RATIONALE APPLICATION DESIGN REQUIREMENTS

Traditional and automated systemsshould be available to all patronsand staff. Both the design of thefacility and the provision of servicesshould be considered. Servicecounters and study carrels shouldaccommodate the knee-space andarmrest requirements of a personusing a wheelchair. Computercatalogues, carrels and workstationsshould be provided at a range ofheights, to accommodate personswho are standing or sitting, as wellas children of many ages and sizes.

The provision of workstationsequipped with assistive technologysuch as large displays, screenreaders, etc. will increase theaccessibility of a library.

The provision of book drop-off slotsat different heights for standing andseated use will enhance usability.

In addition to the designrequirements specified in 4.1 to4.4, libraries shall comply with thissection.

Where fixed seating, tables orstudy carrels are provided, at least10% but no less than one shall beaccessible and in compliance withthis section. It is preferable to haveall fixed seating, tables and studycarrels accessible.

At least one lane at each checkoutarea shall be accessible and complywith this section. It is preferable tohave all lanes at all checkout areasaccessible.

Where computer catalogues orworkstations are provided, atleast 50% shall be accessible andshall comply with this section. Itis preferable to have all computercatalogues and workstationsaccessible.

Accessible fixed seating, tables andstudy carrels shall be located on anaccessible route in compliance with4.1.4.

Clearances between fixed seating,tables and study carrels shallcomply with 1.,.1,A.

Where shelving is provided at fixedseating, tables or study carrels, theshelving shall be no higher than1200 mm (47 in.).

Accessible fixed study carrels shallincorporate• work sunfaces and knee/toe

clearance in compliance with4.1.1;

• an electrical outlet; and• lighting levels of at least 100

lux (9.3 ft-candles) at the worksunface.

Where provided, traffic control orbook security gates shall complywith 4.1.7.

Minimum clear aisle space at cardcatalogues and at stacks shallcomply with 4.1.1.

• •r-

t0._ .....~E ', .- ~

,. .J

,,I· ~'

,

Figure 4.5.6.1Aisle Width

4.0 DESIGN STANDARDS

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CITY OF LONDON

4.5 FACILITY-SPECIFICREQUIREMENTS

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.6 LIBRARIES

DESIGN REQUIREMENTS(Continued)

Aisle configurations shall incorporatea clear floor space allowing a personin a wheelchair to make a 180­degree turn in compliance with4.1.1.

Maximum reach heights at cardcatalogues shall comply with 4.1.1.

Shelf height in stack areas isunrestricted.

Circulation service counters andinformation service counters shallcomply with :L:U.l,

Figure 4.5.6.2Reach Heights

Where provided, computercatalogues and computerworkstations shall incorporate• knee and toe space below the

work surface in compliance with4.1.1 and 4,3.7;

• a maximum work surface heightof 865 mm (34 in.): and

• a maximum table depth of 915mm (36 in.).

A minimum of one movablechair shall be provided at everyinformation service counter,computer catalogue or computerworkstation.

Book drop slots shall• be located on an accessible

route complying with ±JA;• be located adjacent to a 2440

by 2440 mm (96 by 96 ln.) levelclear floor space. In a retrofitsituation where it is technicallyinfeasible to create a 2440 x2440 mm (96 by 96 ln.) clearfloor space, the space may bereduced to 1525 x 1525 mm(60 by 60 in.); and

• have a slot that is operableusing one hand, locatedbetween 860 mm (34 in.) and900 mm (35 in.) above thefloor.

Lighting at book stacks shall bemounted directly over the aislespace and provide a minimum of200 lux (20 ft-candles) at a nominalworking height of 920 mm (36 in.).

The acoustic quality shall be free ofunnecessary background noise andshould permit comprehension bypersons with limited hearing. (Referalso to 4.4.16.)

Where CDs, tapes, talking books,etc. are available as part of thelibrary resource materials, or forloan purposes, a separate spaceshall be provided for auditing thismaterial without disturbing otherlibrary users.

RELATED SECTIONS

Figure 4.5.6.3Work Surfaces

4.0 DESIGN STANDARDS

All relevant parts of Sections 4.1,4.2, 4.3 and 4.4.

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.7 BUSINESS, MERCANTILE AND CIVIC4.5 FACILITY-SPECIFIC

REQUIREMENTS

Table 4.5.7Required Number of Accessibie Checkout Aisles

Total checkout aisles of each design Minimum number of checkout aislesof each desian

1-4 15-8 29-153 3Over 15 3 Ius 20% of additional aisles

RATIONALE

The role of persons with disabilitiesshould not be restricted or limited tothat of the customer or consumer.Workspaces should be designedwith a view to future adaptationor accommodation of individualequipment or asslstive devices.

APPLICATION

In addition to the designrequirements specified in 4.1 to4.4, business, mercantile and civicfacilities shall comply with thissection.

In areas used for transactionswhere counters have cash registersand are provided for sales anddistribution of goods or services tothe public, at least one of each typeshall have a portion of the counteraccessible and in compliancewith this section. Such countersshall include, but not be limitedto, counters in retail stores anddistribution centres.

Where counters are dispersedthroughout the facility, theaccessibie counters must also bedispersed throughout the faciiity.

In public facilities where countersor teller windows have solidpartitions or security glazing toseparate personnel from the public,at least one of each type shallprovide a method to facilitate voicecommunication. Such methodsmay include, but are not limited to,grills, slats, talk-through baffles,Intercoms or telephone handsetdevices.

The number of accessible checkoutaisles provided shall be Inconformance with Table 4.5.7.

DESIGN REQUIREMENTS

All accessible sales and servicecounters shall be on an accessibieroute that complies with 4.1.4.

In areas used for transactionswhere counters have cash registersand are provided for sales anddistribution of goods or services tothe public, the counter shall haveat least one portion that is at least920 mm (36 in.) In length, with amaximum surface height of 865mm (34 in.) above the finishedfloor and shall have adjacent clearfloor space of at least 1370 mm x760 mm (54 x 30 in.) to allow forparallel approach by a person usinga wheelchair or scooter.

In areas used for transactions thatmay not have a cash register butat which goods and services aresold, including, but not limited to,ticketing counters, teller stations,registration counters, informationcounters, box office counters andlibrary check-out areas either aportion of the main counter shallbe a minimum of 865 mm (34 in.)in length, with a maximum heightof 865 mm (34 in.) or an auxiliarycounter with the required minimumdimensions shall be provided inclose proximity to the main counter.

In public facilities where countersor teller windows have solidpartitions or security glazing to

separate personnel from the public,the method of communicationprovided shall be accessible to bothindividuals who use a wheelchair orscooter and individuals who havedifficulty bending.

The clear width of accessiblecheckout lines shall comply with4.1.4, and the maximum adjoiningcounter height shall not exceed965 mm (38 in.) above the finishedfloor, The top of any counter edgeprotection shall be no more than50 mm (2 In.) above the top of thecounter surface on the aisle side ofthe check-out counter.

Signage Identifying accessiblecheckout aisles shall incorporatethe International Symbol of Accessand shall be mounted above thecheckout aisle In the same locationwhere the checkout number or typeof checkout Is displayed.

Any devices used to prevent theremoval of shopping carts fromstore premises shall not preventaccess or egress to persons whouse a wheelchair or scooter. Analternate entrance that Is equallyconvenient to that provided forambulatory persons is acceptable.

RELATED SECTIONS

All relevant parts of Sections 4.1,4.2, 4.3 and 4.4.

4.0 DESIGN STANDARDS

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CITY OF LONDON

4.5 FACILITY-SPECIFICREQUIREMENTS

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.8 POLICE STATIONS

RATIONALE

Police stations should accommodatepersons with disabilities who maybe members of the public,detainees, members of counselorpolice staff. All areas of the policestation that are used by the public,members of staff and counselshould be fully accessible to personswith disabilities. Secure areas, suchas cells and common areas used bydetainees, should have provisionsto accommodate persons withdisabilities.

APPLICATION

In addition to the designrequirements specified in 4.1 to 4.4,holding cells in police stations shallcomply with this section.

Except as specified in this section,all common use areas servingaccessible cells or rooms and allpublic use areas shall be designedand constructed to comply with 4.1to 4.4. Exceptions: Requirementsfor areas of rescue assistance in4.4.1 do not apply. Compliancewith requirements for elevators andstairs is not required in multi-storeyhousing facilities where accessiblecells or rooms, all common useareas serving them and all publicuse areas are located on anaccessible route.

Entrances used by the public.including those that are secured,shall be accessible and incompliance with.±J....5. Exception:Secured entrances, doors anddoorways operated only by securitypersonnel shall not be required tohave accessible door hardware.

Where security systems areprovided at public or otherentrances required to be accessibleby this section, an accessibieroute complying with !LL.1 shallbe provided through Axed securitybarriers at required accessibleentrances. Where security barriersincorporate equipment such asmetal detectors, fluoroscopes, orother similar devices which cannotbe made accessible, an accessibleroute shali be provided adjacent to

such security screening devices, tofacilitate an equivalent circulationpath for persons using a wheelchairor scooter.

In non-contact visiting areas wheredetainees are separated fromvisitors, the following elements,where provided, shall be accessibleand located on an accessible routecomplying with 4.1.4.• Cubicles and Counters: 5%, but

not less than one, shall complywith 4.3.7 on both the visitorand detainee sides. Wherecounters are provided, theyshall comply with 4.3.8 on boththe visitor and detainee sides.Exception: Non-contact visitingareas not serving accessiblecells or rooms.

• Partitions: Solid partitions orsecurity glazing separatingvisitors from detainees throughwhich communication isnecessary shall incorporatecommunication systems whichare accessible to bothindividuals who use awheelchair or scooter andindividuals who have difficultybending. If such communicationsystems incorporate a telephonehandset, at least one telephonehandset shall be equipped witha volume control.

At least 2%, but not less thanone, of the total number of cellsshall comply with this section.Where special cells are provided(e.g., orientation, protectivecustody, disciplinary, segregation,detoxification or medical isolation),at least one of each purpose shallcomply with this section.

In addition to the aforementionedcell requirements, at least 2%,but not less than one, of generaicells shall be equipped with audibleemergency warning systems orpermanently installed telephoneswithin the cell, in compliance withthis section.

Medical care facilities providingphysical or medical treatment orcare shall be accessible to personswith disabilities.

4.0 DESIGN STANDARDS

DESIGN REQUIREMENTS

Accessible cells shall be located onan accessible route in compliancewith 4.1.4.

Where provided to serve accessiblecells, the following elements orspaces shall be accessible andconnected by an accessible route.• All doors and doorways on

an accessible route shallcomply with:L..L.Q. Exception:Secured entrances, doors anddoorways operated only bysecurity personnel shall not berequired to have accessible doorhardware.

• At least one toilet and onebathing facility shall complywith 4.2.1.

• Accessible beds shall havemanoeuvring space of at least920 mm (36 in.) wide along oneside.

• At least one drinking fountainand/or water cooler shallcomply with 4.3.1.

• Fixed or built-in tables, countersor work surfaces shall complywith .±32.

• At least one Axed bench shallcomply with~.

• Fixed or built-in storage shallcomply with 4.3.9.

• All controls intended foroperation by detainees shallcomply with 4.4.2.

Where audible emergency warningsystems are provided to serveoccupants of cells, visual alarmscomplying with 4.4.4 shall also beprovided. Exception: Visual alarmsare not required where detaineesare not allowed independent meansof egress.

Where permanently instailedtelephones are provided within cells,they shall have volume controls.

RELATED SECTIONS

All relevant parts of Sections 4.1,4.2, 4.3 and 4.4.

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.9 MUNICIPAL COURTS4.5 FACILITY-SPECIFIC

REQUIREMENTS

RATIONALE

Municipal court facilities shouldaccommodate persons withdisabilities who may be members ofthe judiciary, court clerks or otherofficials, defendants, members ofcounsel and members of the public.

Court faciiities usually incorporatechanges in level at the judge's daisand court officials' areas. Whileit is not required to make all ofthese areas fully accessible, it is arequirement that they be easy toadapt, should the need arise in thefuture to accommodate a personwith a mobility impairment. Otherareas of the court generally used bythe public, defendants, witnessesand counsel should be accessibie toall persons.

APPLICATION

In addition to the designrequirements specified in 4.1 to 4.4,municipal courts shall comply withthis section.

In addition to the accessibleentrances used by staff or thepublic as required in 4.1.5, whereprovided, at least one restrictedentrance and one secured entranceto the faciiity shall be accessible.Restricted entrances are thoseentrances used only by judges,public officials, facility personnelor other authorized parties on acontrolled basis. Secure entrancesare those entrances to judicialfacilities used only by detaineesand detention officers. Exception:Secured entrances, doors anddoorways operated only by securitypersonnel shall not be required tohave accessible door hardware.

An accessibie route complyingwith 4.1.4 shall be providedthrough fixed security barriersat required accessible entrances.Where security barriers incorporateequipment such as metal detectors,fluoroscopes, or other similardevices which cannot be madeaccessible, an accessible route

shall be provided adjacent to suchsecurity screening devices, tofacilitate an equivalent circulationpath.

Where a two-way communicationsystem is provlded to gainadmittance to a faciiity, or torestricted areas within a facility, thesystem shall provide both visual andaudible signals and shall complywith 4.4.2.

Where provided, the followingelements and spaces shall be onan accessible route complying with4.1.4.• Spectator, Press and other

areas with Fixed Seats: Eachspectator, press and otherarea with fixed seats havinga seating capacity of 25 orless, shall have within itsdefined area a ciear floorspace complying with 4.1.1.Where the seating capacity ofa spectator, press and otherarea with fixed seats is greaterthan 25, seating provision shallbe prcvlded in compliance with4.3.2.

• Jury Boxes and Witness Stands:Each jury box and witness standshall have within its definedarea clear floor space complyingwith 4.1.1.

• Judges' Benches and CourtroomStations: Judges' benches,clerks' stations, bailiffs' stations,court reporters' stations, andlitigants' and counsel stationsshall comply with 4.3.7.

Exceptions:• Vertical access to raised

judges' benches or courtroomstations need not be installed,provided that the requisiteareas and manoeuvering spacesare installed at the time ofinitial construction, to allowfuture installation of a meansof vertical access complyingwith 4.1.9, 4.1.14 or 4.1.15without requiring substantialreconstruction of the space.

4.0 DESIGN STANDARDS

• In alterations, accessible clearfloor spaces are not requiredto be located within thedefined area of jury boxes orwitness stands and may belocated outside these spaceswhere a ramp or lift accessposes a hazard by restrictingor projecting into a requiredmeans of egress.

Permanently installed assistivetisteninq systems in compliancewith 4.4.6 shall be provided in eachcourtroom. The minimum number ofreceivers shall be 4% of the roomoccupant load, but not less thantwo receivers. An informationalsign indicating the availability of anassistive listening system shall beposted in a prominent place.

Where provided in areas for juryassembly or deliberation, thefollowing elements or spaces shallbe on an accessibie route complyingwith 4.1.4 and shall comply with thefollowing provisions• refreshment areas, kitchenettes

and fixed or built-in refreshmentdispensers shall be accessibie topersons with disabilities.

• where provided, drinkingfountains shall comply with4.3.1.

RELATED SECTIONS

All relevant parts of Sections 4.1,4.2,4.3 and 4.4.

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CITY OF LONDON

4.5 FACILITY-SPECIFICREQUIREMENTS

2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

4.5.10 TRANSPORTATION FACILITIES

RATIONALE

Links to usable transportationshould be accessible to all membersof a community. Accessibility withinterminals and use of systemsshould be addressed. This includespublic and private bus, taxi, train,and airplane arrival and departurepoints. A variety of lift devices mayneed to be accommodated, andalternatives to audio and/or visual­only scheduling should be available.

APPLICATION

In addition to the designrequirements specified in 4.1 to4.4, transportation faciiities locatedwithin a site shall comply with thissection.

DESIGN REQUIREMENTS

BUS SHELTERS

Bus shelters shall• be located on firm, level pads

approximately at the sameelevation as the sidewalk orwalkway;

• have clearances around atleast two sides of the shelter,including the landing pad side,of at least 1220 mm (48 in.);

• provide a clear view ofoncoming traffic;

• incorporate sufficient clear floorspace to accommodate a personusing a wheelchair or scooter;and

• feature at least one seat witharmrests and a seat heightbetween 400 mm and 450 mm(15-3/4 in. and 17-3/4 in.);

All glazed panels surrounding busshelters shall incorporate decals,and other safety features asspecified in 4.1.8.

BUS STOPS

Bus stops shall• incorporate a paved, firm, level

surface, in compliance with localauthority standards; and

• not be impeded by adjacentstreet furniture, such asdispensers, vending machines,waste boxes, planters, posts,signs and guide wires.

TRANSIT TERMINALS

Where bus platforms or otherboarding platforms are provided,they shall allow safe access forpersons who use a wheelchair orscooter, and where possible, providelevel access into buses.

The edges of platforms shallincorporate a continuous detectablewarning surface of at least 600 mm(23-S/8 in.) wide and in compliancewith 4.4.8.

Lighting levels at all boardingplatforms shall be at least 100 lux(10 ft-candles) at the platform orboarding-surface edge.

Boarding locations shall incorporatevisible and audible warning signalsto advise travellers of approachingvehicles.

Where special lifting devices areused, either on the vehicle or atthe boarding point, appropriatemanoeuvring space shall beprovided around the boardingpoint for waiting passengers usingwheelchairs.

Seating shall be provided incompliance with 4.3.15, at or closeto boarding points.

4.0 DESIGN STANDARDS

RELATED SECTIONS

All relevant parts of Sections 4.1,4.2,4.3 and 4.4.

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

UNIVERSAL DESIGNPRINCIPLES AND GUIDELINES

APPENDIX A

Version 2.0 - 4/1/97

Compiled by advocates of universaldesign, listed in alphabetical order:Bettye Rose Connell, Mike Jones, RonMace, Jim Muelier, Abir Muliick, EiaineOstroff, Jon Sanford, Ed Steinfeld,Molly Story, and Gregg Vanderheiden

Major funding provided by: TheNational Institute on Disabilityand Rehabilitation Research, U.S.Department of Education

Copyright 1997 NC State University,The Center for Universal Design

UNIVERSAL DESIGN:

The design of products andenvironments to be usable by allpeople, to the greatest extentpossible, without the need foradaptation or specialized design.

The authors, a working group ofarchitects, product designers,engineers and environmentaldesign researchers, collaboratedto establish the following Principlesof Universal Design to guide awide range of design disciplines,including environments, products,and communications. These sevenprinciples may be applied toevaluate existing designs, guide thedesign process and educate bothdesigners and consumers aboutthe characteristics of more usableproducts and environments.

The Principles of Universal Designare presented here, in the followingformat: name of the principle,intended to be a concise and easilyremembered statement of the keyconcept embodied in the principle;definition of the principle, a briefdescription of the principle's primarydirective for design; and gUidelines,a list of the key elements that shouldbe present in a design which adheresto the principle. (Note: all guidelinesmay not be relevant to all deslqns.)

PRINCIPLE ONE: Equitable UseThe design is useful and marketableto people with diverse abilities.

Guidelines:la. Provide the same means of usefor all users: identical wheneverpossible; equivalent when not,lb. Avoid segregating or stigmatizingany users.le. Provisions for privacy, security,

and safety should be equally availableto all users.ld. Make the design appealing to allusers,

PRINCIPLE TWO: Flexibility in UseThe design accommodates a widerange of individual preferences andabilities.

Guidelines:2a. Provide choice in methods of use.2b. Accommodate right- or left­handed access and use.2c. Facilitate the user's accuracy andprecision.2d. Provide adaptability to the user'space.

PRINCIPLE THREE: Simple andIntuitive UseUse of the design is easy tounderstand, regardless of the user'sexperience, knowledge, languageskills, or current concentration level.

Guidelines:3a. Eliminate unnecessary complexity.3b. Be consistent with userexpectations and intuition.3c. Accommodate a wide range ofliteracy and language skills.3d. Arrange information consistentwith its importance.3e. Provide effective promptingand feedback during and after taskcompletion.

PRINCIPLE FOUR: PerceptibleInformationThe design communicates necessaryinformation effectively to the user,regardless of ambient conditions orthe user's sensory abilities.

Guidelines:4a. Use different modes (pictorial,verbal, tactile) for redundantpresentation of essential information.4b. Provide adequate contrastbetween essential information and itssurroundings.4c. Maximize "Iegibility/l of essentialinformation.4d. Differentiate elements in waysthat can be described (i.e., make iteasy to give instructions or directions).4e. Provide compatibility with avariety of techniques or devices usedby people with sensory limitations.

APPENDICES

PRINCIPLE FIVE: Tolerance forErrorThe design minimizes hazards and theadverse consequences of accidentalor unintended actions,

Guidelines:Sa, Arrange elements to minimizehazards and errors: most usedelements, most accessible; hazardouselements eliminated, 'Isolated, orshielded.5b. Provide warnings of hazards anderrors.5c. Provide fail-safe features.Sd. Discourage unconscious action intasks that require Vigilance.

PRINCIPLE SIX: Low PhysicalEffortThe design can be used efficiently andcomfortably and with a minimum offatigue.

Guidelines:6a. Allow user to maintain a neutralbody position.6b. Use reasonable operating forces.sc, Minimize repetitive actions,6d. Minimize sustained physicaleffort.

PRINCIPLE SEVEN: Size andSpace for Approach and UseAppropriate size and space areprovided for approach, reach,manipulation, and use, regardless ofuser's body size, posture, or mobility,

Guidelines:7a. Provide a clear line of sight toimportant elements for any seated orstanding user.7b. Make reach to all componentscomfortable for any seated orstanding user,7c. Accommodate variations in handand grip size.7d. Provide adequate space for theuse of assistive devices or personalassistance.

Please note that the Principlesof Universal Design address onlyuniversally usable design, while thepractice of design involves morethan consideration for usability.Designers must also incorporate otherconsiderations, such as economic,engineering, cultural, gender, andenvironmental concerns, in theirdesign processes. These principlesoffer designers guidance to betterintegrate features that meet theneeds of as many users as possible.

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

Page 103: FACILITY ACCESSIBILITY DESIGN STANDARDS (2007) › ... › Accessibility › FacilityAccessibilityDesignStandards.pdfSUBJECT: Facility Accessibility Design Standards (FADS) The City

CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

FADS CHECKLIST APPENDIX B

CITY OF LONDONFACILITIES ACCESSIBILITY DESIGN STANDARDS

Environmental & Engineering Services DepartmentFacilities Design & Construction Division

DESIGN DEVELOPMENT AND ASSESSMENT CHECKLIST London

Facility Name:

Facility Address: Design Development DFD&C Client Group: Facility Assessment DClient Contact: New Construction DProject Description: Renovation D

Date:Check One for Each Category Comments

The Facility Accessibility Design Standards (FADS) document is a mandatory design aid applicable to the design and construction of newfacilities, as well as the retrofit, alteration or addition to existing facilities owned, leased or operated by the City of London.The Design Development and Assessment Checklist has been created to assist staff, designers and contracted consultants with theapplication of FADS and ensure each element has been applied to each project and to document elements of a project which may have beentechnically infeasible to implement. In a retrofit situation where a design element has little likelihood of being accomplished due to structuralconditions or other existing physical or site constraints prohibit modification, the TECHNICALLY INFEASIBLE ELEMENT form shall becompleted and signed by the Facilities Design and Construction Division Manager and maintained in the project file.This Checklist is a reference tool only and must be used in conjuction with the FADS document. It does NOT include all requirements orexceptions applicable to each design element. Staff, and the prime consultant where applicable, shall complete this checklist during the desigphase of each project. Checklists are to be signed by the appropriate manager and maintained in the project file.

Section Reference Design Requirement Description Y Nommen s or

N/A

SITE DESIGN CHARACTERISTICS

DDDDDDDDDD " .D

DD

level change; 1/4" max, 1:2 slope or design as ramp

and Gratings; 1/2" max wide openings in direction of travel

'D,o""o'"o Overhead Objects; 82 3/4" headroom clearance

j';;,:;.~'T;~A"c"c"e,;s,rlsible Route; 48"min, slope, passing space, edge protection, lighting

11= used by staff and the public shall be accessible, signage required

iR"m"s: 1:20 max. slope, 96"x96" landing top & bottom & 65 3/4" max. 29'-6" apart

IR"mr>e' width 48" min., 371/2"-431/4" between handrails & 11 3/4" extensions

iR,;;';,;~~e'dj;g;~e,;protection, guards

Ramps; running slope 1:50~1:20 (2 ~ 5%), cross fall at gutter/road surface 1:20

Detectable warning surface; min. 233/4"0 x width c/w truncated domes, gap at curb

iA,;cessible Parking Space; 8'-10"x18' + Aisle 78 3/4"x18',

Mobility / Caregiver Parking Space; 10'~6"x18',

of BF & LM Spaces Required? # of each Provided in Comments

Parking Signage, mounted 47"~98" above ground, edge protection

Pavement markings, directional signage along route leading to designated spaces

rP"ssenller Loading Zone; Adjacent access aisle 23'x8'min.

[Passenoer Loading Zone; Space 8'-10", Aisle 78 3/4", Vertical clearance min. 11'

Cane-detectable curbs at plantings & grade changes next to pedestrian walks

clearance required from Shrubs with thorns to pathways & seating areas

rB'>nclhes to be accessible (except those in unpaved picnic or park areas)

[Benches seat 17 3/4"~19~5/8"H, arm/back rests, adjacent level area 36"x54"

Tables; 10% & 1min. to be accessible in each cluster; .

Tables; knee space 19"Dx30"W, top 28"-34"H, level surface 78 3/4" & 48"

Furniture; Waste receptacles, light standards, signs, planters, mail boxes

Furniture shall: not to reduce required width of routes, be cane-detectable

[Detectable Warning Surfaces; Exterior walkways, curb ramps, stairs, platforms

Lighting; entrances 1001ux, walkways, parking, passenger drop-off 301ux

REO.

REO.

REO.

DES:IGN REO.

4.1.2

4.1.2

4.1.3

4.1.4

4.1.5

4.1.9

4.1.9

4.1.9

4.1.10

4.1.10

4.3.12

4.3.12

4.3.12

4.3.12

4.3.12

4.3.13

4.3.13

4.3.14

4.3.14

4.3.15.... .

4.3.15

4.3.16

4.316

4.3.17

4.3.17

4.4.8

4.4.13

APPENDICES

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

APPENDIX B FADS CHECKLIST

Section Reference Design Requirement Description Y Nommen s or

NIASITE DESIGN CHARACTERISTICS, continued

4.4.14 REO. Material & Finishes; suitable paving surface, joints 1/4"mx, level change 1/8"mx D4.4.14 REO. Stairs; steps non-slip finish, highly contrasting nosing (also see 4.1.11) D4.4.15 REO. & Colour; detectable warning surfaces cane-detectable and differentiated D4.4.15 REO. & Colour; consistent use throughout the site to identify same hazards D4.5.2 REO. Rec. Facilities; Boardwalks, Docks, Pathways, Rest Areas, Water Fronts DBUILDING DESIGN CHARACTERISTICSAccess and Circulation

APPENDICES

:P'nt",rl'"" Wall Objects; >26.5" above floor = 4"max protrusion D D 1- __

;p;~t",di~: Wall Objects; at or below 26.5"above floor = 4"max protrusion D DAccessible Route; 43 1/4" except at doors, main corridors 72" preferred D DAccessible Route; U-Turns around obstacles> 48" = 43 1/4" & < 48" = 48" D D

iM'PIIr..HllnN ! _d o.ors used by staff and the public (Exception: Closets 20"min clear opening) D D i .

Operators at entrances, public washrooms, doors crossing primary routes D DOperators; 23 5/8" from inside corner and beyond door swing D 0Operators; controls 5 718" diameter & mounted 39 318"-43 114"AFF 0 0Doors; exterior doors swinging into pedestrian area to have safety guards 0 Dclear opening 37 1/2"min. (equals 40" door min.; 42" door is stock item) D D

Hardware; single hand use, no twisting of wrist, mounted 32"w47"AFF 0 0frame less glass doors or sidelights, Manoevring Space I Latch Side Clearances D D

between doors min. 54" + door width swinging into the space D D1/2"max., bevelled where >1/4", max. slope 1:2 D D

iCc>nt,'astina colour; door edge if no closer, doors/frames contrast with walls 0 0turnstiles utilized, accessible gate required with 37 1/2" clear opening & symbol 0 0

or Vision Panels; sill height 30"AFF max., no transoms 42"w48"AFF D D1 ..•.•.

Screens & Sidelights; hertz. markings required 58"-60" & 46"-48"AFF 0 0;Or,en'ble Windows; hardware 15 3/4"-47"AFF, simple & single hand operation 0 0

36" detectable warning surface at top & landings (also see figure 4.4.8.1) D 0II-<onrl,·";;, both sides 34"-36" above nosing, extend 12" top & bottom, safe return D D

uniform rise 7"max.lrun 11"min., no open risers, illumination 100 lux D Dnosings 1"max sloped 60° to riser, colour contrasting vert & hcrz edges D D

II-<"nrll'"'" 1 3/16"-1 9/16" diameter, 2" clearance from wall (2 3/8" rough surface) 0 0:F"co,l"t,ore' colour contrast tread edges & nosings, detectable warnings, lighting D D

................. :Elevator; cab 68"x60"min., high-use 80"x60"min., call buttons 35"w37"AFF D DElevator: controls 3/4"min., 5/8" letters, alarm 35"min, top button 47"max to centre D DFI,,,,o'n,' voice-annunciatlon indicating current floor and direction of travel 0 DPlatforrr Lifts; only permitted per 4.1.14, platform size 48"x60"min., emergency call D D

Facilities; public and common use washrooms to comply, private = adaptable 0 Dlndividua Washroom required where publiclcommon use facilities contain 4+ toilets D 0Power door operator required at entrance if no individual washroom on same floor D D

Toilets; 5% but no less than one shall be accessible 0 0Facilities; identified by accessible signage, illumination min. 100 lux D DFacilities; 67" clearance from face of inwswinging door to adjacent stalls D DFacilities; 60" clearance from face of accessible stall to wall-mounted objects D D

4.1.3

4.1.3

4.1.4

4.1.4

4.1.6

4.1.6

4.1.6

4.1.6

4.1.6

4.1.6

4.1.6

4.1.6

4.1.6

4.1.6

4.1.6

4.1.7

4.1.8

4.1.8

4.1.8

4.1.11 .11.3

4.1.12 REO.

4.1.13 REO.

4.1.14 .14.1

4.1.14 .14.2

4.1 14

4.1.15

4.2.1

4.2.1

4.2.1

4.2.1

4.2.1

4.2.1

4.2.1'i.i,

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CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

FADS CHECKLIST APPENDIX B

Section Reference Design Requirement Description Y Nommen s or

NIA

Space; 54"x30" at sink, 63"x54" at entrance to accessible stall, 36" transfer

Facilities; 1800 turning space..............

TDlri~ki~~Fountains(and Water Coolers); 50% & min. one/floor level shall comply

Drinkino Fountains; angled alcoves, 30"x54" clear space, 7 7/8"0 x 27"H knee space

i\l",wH,n Positions; 1% / min.1 fixed seat @ aisle with NO/removeable or folding arms

1~:;:;t::;':,~Vii;e;Wing locations dispersed, 2 side~bywside, adjacent companion space

!E Platforms; illumination 1001ux, detectable warning surface at open edges

turesstno Rooms; turning space/entry, 30"x72" bench, collapsible coat hooks

Work Areas, Mtg Rms; all areas used by staff, public, clients & customers

1800 turning space, knee space, asststlve listening system, natural-coloured lighting

lvvelunc & Queuing Areas; barriers laid out parallel w43 1/4" apart, colour contrasted

Counters & Work Surfaces; 10% /min.1 fixed table or work surface to comply

7/8"Ox2T'H knee space, obstructions, surface height 28"-34", approach clearance

Information, Reception & Service Counters; min. 36"W section w/clearances above

lStcraoe. Shelving & Display Units; clothes rods & shelves max.54"AFF, 47" in closets

'Lockers S Saggage Storage; 10% Imin.1 to comply, shelves 15 3/4"-47"AFF

iSalconies, Porches, Terraces & Patios; 96" depth, colour contrasting guards

!K,it;h~~~ & Kitchenettes; configuration, appliance clearances, sink knee space

DESiGN REO.

Ui=:;,C,N REO.

BUILDING DESIGN CHARACTERISTICSWashroom Facilities4.2.1 .1

4.2.1

4.2.2

4.2 2

4.2.2

4.2.2

4.2.3

4.2.4

4.2.5

4.2.6

4.2.7

4.2.8

4.2.9

4.2.9

4.2.9

Other Amenities

4.3.1

4.3.1

4.3.2 ,4.3.2

4.3.3

4.3.4

4.3.5

4.3.5

4.3.6

4.3.7

4.3.7

4.38

4.3.9

4.3.10

4.3.11

4.3.17

[systems and Controls'Emeroenov Exits, Fire Evac. & Areas of Rescue Assist.; audible & visual alarms

Controls S Operating Systems; operable portians 35"-47"AFF, elect. autlets 15 3/4"

Alarms; washrooms, lobbies, and common areas; integrated into alarm system

Public Telephones; volume controls, 25% /min.1, plug for TTY, c!osed~circuit

IDE,~"G~IRIEQ.······ Si"nage; colour-contrast, tactile, Grade 2 Braille, pictograms, 58"w60"AFF, latch-side

Detectable Warninq Surface; one tread back & 36"min. @ top of stairs, full landings

Address Systems; visual equivalents for persons with a hearing impairment

Speakers above head level; corridors, assembly/meeting areas, rec. facilities, zoned

Information Systems; kiosks & video displays provided in alternate formats

4.4.1

4.4.2

4.4.4

4.4.5

4.4.7

4.4.8

4.4.9

4.4 9 REO.

4.4.10 REO.

APPENDICES

Page 106: FACILITY ACCESSIBILITY DESIGN STANDARDS (2007) › ... › Accessibility › FacilityAccessibilityDesignStandards.pdfSUBJECT: Facility Accessibility Design Standards (FADS) The City

CITY OF LONDON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

APPENDIX B FADS CHECKLIST

Section Reference Design Requirement Description Y Nommen s or

N/A

& Colour used to enhance wayfinding, used consistently throughout the site

areas with cash registers to be min.36"Lx34"H with min.30"x54" clear space

areas wlo cash registers to be min.34"Lx34"H or auxiliary space in proximity

Stations; holding cells, common use areas, public entrances, visiting areas

accessible route - change rooms to entrance & pool deck, shower chair avail.

areas w/benches on trails, pathways, walkways; waterfront lookouts accessible

space beside cell beds, min.1 access. toileUbathing area, visual/audible warnings

Courts; min.1 secured & 1 restricted entrance must comply

Terminals; detectable warnings @ platforms, 1001ux@ boarding areas

Shelters; bench seat 16"-18"AFF with armrests, safety stripes on glazed panels

Plo"n"o""rl< generally accessible & useable by children with varying abilities

Swlmmlno Pools; includes wading pools, hot pools, spray pads & therapy pools

Accustics; sound transmission/reflection of finish materials, acoustical treatments

""'onM Rec. Facilities; boardwalk 78 3/4"W, curbed edges, guards where >17 3/4"

'A"'n",< Halls & Indoor Rec. Facilities: accessible seating options, direct routes

,Busin,oss Mercantile & Civic; areas used for transactions/sale of goods or services

:(;,''''''00< Chappels, places of worship and/or reflection including assoc. spaces

n.oranes 10%/min.1 fixed seats/tables/carrels, min.1 checkout lane, 50% computers

43 1/4" routes, turning space, shelving max.47"AFF, tables max.36"D

:(",fo,p,i,,< if serving counters> 34"AFF one counter to be min.60"L & 28"-34"AFF

:('"fo'o,i,,, 10%/min.1 fixed table or counter distributed, min. 1 cashier lane 431/4"

" """"'P< book drops adjacent 96"x96" level clear floor space, slot 34"-35"AFF

DES;IGN REQ.

DE~;;GN REQ.

,n."'C'N REQ.

![)E~;IGN REQ.

REQ.

DE'SIC;~ REQ.

REQ.

4.4.7

4.4.11

4.4.12

4.4.12

4.4.13

4.4.14

4.4.15

4.4.15

4.4.16

4.5.1

4.5.2

4.5.2

4.5.2

4.5.3

4.5.3

4.5.4

4.5.4

4.5.5

4.5.6

4.5.6

4.5.6

4.5.6

4.5.7

4.5.7

4.5.7

4.5.7

4.5.8

4.5.8

4.5.9

4.5.9

4.5.10

4.5.10

4.5.10

I have utilized this Checklist as a design aid in conjuction with the FADS document throughout the design phase of this project.

Project: Ccnsultant/Firrrr Date: -l

I have utilized this Checklist as a design aid in conjuction with the FADS document throughout the design phase of this project OR I havereviewed the design submissions of the Consultant and acknowledge FADS compliance throughout the project Scope of Work.

Project Technologist: _______________ Date: -l

Manager: _______________ Date: -1

APPENDICES

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CITY OF LONOON 2007 FACILITY ACCESSIBILITY DESIGN STANDARDS

CHANGE ORDER FORM

OPOSED CHANGES TO,TV OF LONDONSSIBILITY DESIGN:.:."'=.::.:.

APPENDICES

APPENDIX C