TRAVEL TOOLS

WHY I RIDE

CUSTOMER SERVICEDCTA has Customer Service representatives available to assist in planning your trip, answering questions and reporting concerns. Call 940.243.0077, Monday through Friday, from 5 a.m. to 7 p.m. and Saturdays from 8 a.m. to 4 p.m.

To learn more about DCTA Travel Tools, visit RideDCTA.net.

GOPASSSMDownload the GoPassSM application, available on the App Store or Google Play, to purchase your ticket straight from your mobile phone.

GOREQUESTHave a question or comment? Download the GORequest application and send your feedback to a DCTA staff member who will answer your question or address your comment in a timely manner.

RIDER ALERTSSign up for the new DCTA Rider Alerts to receive customized notifications regarding schedule delays, service changes and promotions.

FAIR PARK, DALLASSTATE FAIR OF TEXAS • SEPT 29 – Oct 22

S E P TE MB ER /OCTOB ER 2017 ED IT ION

On Monday, September 18, the DCTA will launch Transit Tracker – its new vehicle tracking system that will provide passengers with access to real-time information for the DCTA A-train, fixed-route bus and shuttle services. Passengers will be able to track agency vehicles via phone, online, text and free mobile application. DCTA’s Transit Tracker will replace the agency’s current Where’s My Ride tracking tool.

The real-time information in DCTA’s Transit Tracker system is powered by Swiftly – a company that develops enterprise software to help transit agencies and cities improve urban mobility – who generates schedule data in General Transit Feed Specification R package (GTFSR) format and real-time Automatic Vehicle Location (AVL) data (GPS trackers installed on agency vehicles). The Transit Tracker mobile app, web portal and homepage widget are provided by Transit, a mobile application company whose goal is to simplify the commute in more than 125 cities worldwide.

Each DCTA vehicle that contains a GPS unit can be tracked by DCTA’s Transit Tracker to provide that specific vehicle’s arrival time. Riders will be able to access real-time vehicle arrival information on the A-train, Connect Bus System (Denton and Lewisville), Campus Shuttles (University of North Texas and North Central Texas College) and Highland Village Connect Shuttle.

For more information, visit DCTAtracker.net.

DCTA TO LAUNCH NEW TRANSIT TRACKER SYSTEM

Rina Gallegos of Denton is a college student who enjoys being able to get around town by using our services! Find out why else she rides:

Q: What do you enjoy most about riding DCTA?A: I like riding the Campus Shuttles and Denton Connect routes which is free for students with a valid university ID. Also, the services really help me get around.

Q: What are some of your favorite things to do while riding DCTA?A: Catching up on the latest music albums, with my headphones on of course!

Q: Do you have any advice to DCTA passengers and non-passengers?A: Use the agency’s new Transit Tracker system to get real-time information – it really saves you time!

For the 2017 State Fair of Texas, DCTA is offering fair goers a ticket combo discount! Purchase an adult State Fair of Texas ticket through DCTA and receive a 25 percent discount on a regional day pass. The total price for DCTA’s promotional ticket combo is $20.50. Riders can purchase their ticket bundle online at DCTAdeal.net or in person at the Downtown Denton Transit Center (DDTC).

This promotion is valid for a standard regional day pass only and is not valid with any other DCTA fares, passes, promotions or discounts. No refunds or exchanges will be given after purchase of the ticket combo. DCTA regional day passes are valid on DCTA Monday through Saturday only.

SAVE CASH WITH DCTA’S STATE FAIR OF TEXAS TICKET COMBO

KNOWBE IN THE

! DESTINATION:DENTON COUNTY

DCTA HOSTING FALL PUBLIC MEETINGSDCTA will host public meetings in mid-September in Denton, Highland Village and Lewisville to discuss major agency projects and initiatives, including: fare changes, promotional A-train free fare zones, recent August service changes, Brownfield Remediation Project, Program of Projects, and the agency’s new Transit Tracker system. More information is available at RideDCTA.net.

FREE SHUTTLE SERVICE FOR LEWISVILLE WESTERN DAYS FESTIVALDCTA will provide complimentary event shuttle service for the Lewisville Western Days Festival. Shuttles will operate Friday, September 29, from 4 p.m. to 12:30 a.m. and Saturday, September 30, from 9 a.m. to 12:30 a.m. The shuttle run every 20 minutes and will pick up passengers from the Old Town and Hebron Stations and drop them off near the festival grounds.

NEW PROMOTIONAL A-TRAIN FREE FARE ZONESDCTA rolled out new Free Fare Zones as a promotional effort to support riders and their travel behaviors. The rail line between the Downtown Denton Transit Center and the MedPark Station, as well as between the Hebron Station and the Trinity Mills Station no longer require a paid fare. This is a fare promotion and not an official fare change. More information is available at RideDCTA.net/Fare-Information.net.

HIGHLAND VILLAGE FLAG STOPSDCTA has launched flag stops for certain areas along the Highland Village Connect Shuttle route. The new flag stops will allow riders to signal a driver to board the shuttle without being at an official stop. Flag stopping is not permitted along the I-35E service road, FM 407 or Village Parkway. More information is available at DCTAshuttle.net.

The Lewisville Western Days Festival will take place Friday, September 29, from 5 p.m. to 11:30 p.m. and Saturday, September 30, from 10 a.m. to 11:30 p.m. in Old Town Lewisville. Three festival stages will feature national and regional live music, with headliners Turnpike Troubadours and the Randy Rogers Band. In addition to music, there will be many activities to partake in such as trick ropers, kid’s stick horse rodeo and more. Festival goers can ride the A-train to the Old Town or Hebron Station and take

DCTA’s complimentary event shuttles to all the fun! DCTA staff will have a booth at the festival so don’t forget to stop by for some goodies and to learn more about the agency. For more information, visit lewisvillewesterndays.com.

LEWISVILLE WESTERN DAYS FESTIVAL | SEPT. 29 & 30SPONSORED BY:

DENTON’S ANNUAL ARTS & AUTOS EXTRAVAGANZA | SEPT. 9

This free event – hosted by the Denton Main Street Association – is a classic car, truck and motorcycle showcase as well as a hands-on art and crafts, games, Chalk Fest and live music

festival. The event will be held on Saturday, September 9, from 9 a.m. to 3 p.m., around the downtown Denton square. Event goers can take Denton Connect Routes 7 and 8 to get to the event. For more information, visit dentonmainstreet.org/arts-antiques-autos.

DENTON’S DAY OF THE DEAD FESTIVAL OCT. 28

Denton’s Day of the Dead Festival is a free, family-friendly event that will be held outside on East Hickory and Industrial Street on Saturday, October 28, from 11 a.m. to 9 p.m. Don’t miss your chance to celebrate

the fall season by paying homage to the goodness of the harvest, Dia de los Muertos and all things Halloween. Festival goers can take Denton Connect Routes 7 and 8 to get all the Halloween fun. For more information, visit dentondayofthedeadfestival.com.

Don’t miss the City of Lewisville’s weekly concert series that will occur Tuesday nights in October (10, 17, 24, and 31) from 6:30 p.m. to 8 p.m. at Wayne Ferguson Plaza! Event attendees are

encouraged to bring blankets and lawn chairs. Outside food and drink is discouraged as food trucks will be on site. Ride Lewisville Connect Route 22 to hear all the awesome music. For more information, visit cityoflewisville.com.

ROCKTOBER CONCERT SERIES TUESDAYS, OCT.

DENTON BLUES FESTIVAL SEPT. 15 - 17

Love singing and listening to the blues? The Denton Black Chamber of Commerce is hosting its 19th Annual Denton Blues Festival which will feature music and activities for the entire family! The festival will take place

at Quakertown Park on Friday, September 15, at 6 p.m. through Sunday, September 17, at 8 p.m. Festival goers can ride the A-train and take Denton Connect Routes 5 or 6 to listen to amazing blues music. For more information, visit dentonblackchamberonline.org.(NOTE: DCTA does not operate service on Sunday)