Thank You

It was a pleasure meeting with you the other day. You’ll recall we dropped

by your home to inform you about doing some pest control work in your

neighborhood. You were gracious enough to take a few minutes and talk with us.

You requested our “Homeowner’s Guide to Finding Pest Control Services”.

We understand you may not be ready at this moment for pest control in

your home, at some point though you will; it’s the nature of living in this area.

It’s unavoidable; at one point or another you’re going to encounter a pest prob-

lem in your home. That’s why we created this guide, to help you make an in-

formed decision about pest control services when you do face the inevitable… rid-

ding your home of pests and/or rodents.

I wanted to follow up to make sure that you receive the information you re-

quested. If you have any questions, feel free to call us at (469) 892-6937

Thank you again for your time and interest. We look forward to talking

with you soon.

Dan Williamson, Founder & Owner, Falkin Pest Control

1450 Halsey Way #112 Carrollton, TX 75007 falkinpestcontrol.com

Finding a QualityFinding a Quality Residential Pest Residential Pest

ControlControl Service Service

Compliments Of

Since

2014

HHHOMEOWNEROMEOWNEROMEOWNER’’’SSS GGGUIDEUIDEUIDE TTTOOO

Carrollton, Texas is a thriving, continually growing

community. It’s been ranked as the 23rd most

populous city in Texas. In 2006 Carrolton was

named in “Top 100 places to live” by Relocated

America, and Money Magazine voted it the 19th best

place to live,

and the 15th best

place to live

among small

towns in Amer-

ica. The population has

grown steadily 6%+ every

year since 1980 to today be-

ing home to 126,700. It’s

also a dense community,

with neighborhoods averag-

ing 3200 people per square

mile. Nearly 40% of the homes in Carrolton have

children under the age of 18. It’s an affluent com-

munity that continues to grow, attracting people

from all over the world who want to live here.

With annual temperatures ranging from 36-97 de-

gree Fahrenheit our humid, subtropical climate at-

tracts all types of pests and rodents, but that’s not

all it attracts, it also attracts large pest control com-

panies looking to prey on this affluent community.

If you do a Google search for ‘Pest Control Compa-

nies in Carrollton TX’ you’ll find 829,000 results to

that search. The Internet is a great place to find

information, but when you have a pest or rodent

problem and want immediate help, which of those

829,000 results has the answers you need? Which

of those companies do you trust? We encourage

you to give it a try, type that in a Google search.

Among those 800k+ results you’ll find those that

Angie’s List and Home Advisor recommend and

warn you to avoid. Angie’s Lists warns you about

154 and ranks 78 as top rated. Home Advisor pro-

vides their top 25 picks, based on a detailed screen-

ing process. There are more than 000 corporate

and independent pest control companies serving

our community and it’s not always easy for the cus-

tomer to identify which is best for them and their

needs. That’s why we created this Homeowner’s

Guide to Buying Pest Control Services.

In addition to the varying selection of pest control

companies, there’s also a wide range of pests and

rodents indigenous to our area that you should con-

sider. Not all pest control companies are equipped

and/or experienced to handle all of them. Many

companies, often the big name pest control compa-

nies, are only capable of handling the most

basic pest and/or rodent issues.

You should be aware of the types of pests

and rodents that are indigenous to our cli-

mate and area, which can take up residence

in your home. You may never have all of

these infiltrate your home, but at some

point during your residency here, you’re

bound to encounter at least one, if not more of

these:

Only The

Welcome Shall

Enter

Section 1

1

Indigenous Wildlife

ARMADILLOS

BATS

RACCOONS

BEAVER

9 SPECIES OF GO-

PHER

43 SPECIES OF MICE & RATS

BOBCATS

JAGUAR

MOUNTAIN LION

COYOTE

OPOSSUM

10 SPECIES OF SQUIRREL

RABBITS

FOX

WOLVES

SKUNKS

WEASEL

SHREWS & MOLES

5 SPECIES OF DEER

Infestations can be traumatic, even if you’ve experi-

enced it before. If it’s your first time having to re-

move unwelcome guests (the four-legged or insect

type, not family members) rest assured, there are

companies like ours who are skilled and experi-

enced to help you remedy your problems. You have

every right to be traumatized and you should act

with urgency, but so too should the company you

engage. They should act with the same urgency

and intensity you would expect in order to rid your

home of the uninvited (and unwanted) visitors.

Who Do You Call?

Pests and rodents are more than an annoyance;

they can and will create tremendous damage to

your home if you don’t take action against them.

The longer you wait the more damage they will

make and the more costly repairs can be. The first

thought many will have when they do discover an

infestation is to call their insurance agent to inves-

tigate how much the expenses will be covered by

their homeowner’s insurance. Unfortunately, ac-

cording to many experts, insurance companies are

not reimbursing or paying for the eradication of

pests and vermin and/or repairing the damage they

create.

2

Indigenous Reptiles

ALLIGATORS

36 SPECIES OF TURTLE AND/OR TORTOISE

100 SPECIES OF SNAKES

47 SPECIES OF LIZARDS

12 SPECIES OF WHIPTAILS

Indigenous Insects

ROACHES

BEETLES, WEE-

VILS

SPRINGTAILS

EARWIGS

FLIES

MAYFLIES

TRUE BUGS

APHIDS, FLEA HOPPERS

ANTS, WASPS, BEES

TERMITES

BUTTERFLIES, CATERPILLARS

MANTIDS

SCORPION FLY

LACEWINGS

DRAGONFLIES, DAMSELFLIES

GRASSHOPPERS

WALKING STICK

LICE

STONEFLIES

BOOKLICE

FLEAS

THRIPS

SILVERFISH

CADDIS FLY

MITES, TICKS

SPIDERS

CENTIPEDES

MILLIPEDES

SOW BUGS, PILL BUGS

HARVESTMEN

PSEUDO SCORPI-

ONS

SCORPIONS

WIND SCORPIONS

VINEGAROONS

"Homeowners insurance coverage extends

to 'sudden and accidental. For example, if

you have a pipe that bursts, your insurance

will cover it. If you have a slow leak that

causes mold, the damage won't be covered."

Greg Baumann, technical director with the National

Pest Management Association in Dunn Loring, Va.

"One trend we're seeing is that insurance

policies are getting more specific about

what's not covered and they're excluding

more and more pest damage. The policies

are getting really specific and serve notice to

the homeowner that the insurer's intent is

not to cover it."

Mike McCartin, an insurance agent with Joseph W.

McCartin Insurance in College Park, Md.

Your best course of action is to call several local

pest control companies like ours to find out how

they can help rid your home of those unwelcomed

inhabitants. So then where do you start? If you’re

like most home owners searching information

online, you start at the top of page 1 with the first

link. However, that link is #1 because its author

knows how to get that top position… often times by

paying to be there. Why is that important to you?

The information there may be good, but will it be

specific to your needs? Or will you still have to

“figure it out” on your own?

You can waste a lot of time searching the Internet

for information, but nothing beats experience, and

information is no

substitute for it!

What kind of ex-

perience are you

looking for then?

You want profes-

sionals who spe-

cialize in the in-

festation you

have, and has the

knowledge and

experience with it your area. You want to work with

a company who has already done the work you

need done, time and time again. Experience is

something you’ll recognize when you talk to real

people. Doing research online is okay, it’s a great

place to start, but you ultimately want to invite

some local companies to your home to investigate

your unique situation and offer you a customize so-

lution. An article or website created by a huge

company in a distant part of the country doesn’t

know your area. Only the companies within your

town with people who work and live where you are

can really know what challenges exist in your area.

It’s especially helpful to talk with companies that

have done work, or are doing work presently in

your neighborhood. They’ll have an intimate

knowledge of the construction and designs of

homes in your neighborhood, and therefore be able

to offer a solution that works in your situation.

This can save you time, money, and a lot of head-

ache down the road. These are the folks who can

offer you options and solutions that fit you and

your budget.

There are any number of qualified local pest control

companies in your area that are more than capable

of providing you with a accurate quote and solu-

tion. Home styles, designs and construction can

create various challenges in ridding pests. You will

quickly know when talking with several which have

the experience and expertise to help you.

What Customers Are Saying...

“I am so happy with this company!!! The past 12 years, I've worked with two different companies... they were ok, but FALKIN PEST CONTROL has been AWESOME!! No bugs inside or anywhere near my home. You know how hard getting rid of wasps is?! Well, they're ALL GONE. Including bees and Hornets! The owners and his family are very nice and always very kind, always taking care of our home and their custumers!! Thank you Falkin Pest Control for all that you do :)”

Anita Montana

“We were tired of being lied to and overcharged by the "bigger" pest control companies. So when we found Falkin we jumped at the chance to try some-thing different. We are very pleased with the level of service Falkin has given us so far. They are friendly, courteous, and professional. It's always nice to see a company that takes joy in their work..! “

Richard Shealy

“New pest control service for me. LOVED THEM! Happy service TECH, Kevin Sikes loves his job and took extra time to go over the process, Happy em-ployees = better, thorough service!”

Anne Kirkman

3

Think about this…your home is the single biggest

long-term investment you’ll ever make! Cars come

and go, electronic toys become obsolete, clothes

and shoes go out of style, but your house is the

place you call home. It’s an oasis to escape the

daily grind of work and for many; it’s a place to

raise a family. A home is more than the 4 walls and

roof that make up the structure. It has value and

memories; an investment of both your time and

money.

Getting rid of pests is rarely ever thought of as an

investment in your home, but it is and you should

consider it such. It’s easy to see how home im-

provements, like replacement windows, a new roof,

gutters, or an upgrade to the foundation would add

to the value of your home, but wouldn’t you rather

add those things out of want, rather than necessity?

The infestation of pests can go undetected and

while it does, they can not only cause damage to the

physical structure, but also ruin the value of the

home. If damage progresses you could be forced to

pay for improvements and/or replacements, which

could be sizable investments.

As example, imagine termites infiltrated the trusses

of your attic. It can seriously compromise the

structural integrity of your roof. Such a situation

could require you to replace the trusses as well as

the roof and roofing materials. The average cost of

a replacement roof in our area, not considering the

cost to replace the support structure (trusses), is

$6,766.00. The difference in investment to rid

your attic of the termites is considerably less. Pest

control is a preventative measure and an invest-

ment in your home, not an expense. Pest control,

in most all cases, is far less intrusive a process than

all major repairs or reconstruction.

It’s unfortunate there’s the need for pest control,

but it would be necessary where ever you may

choose to reside. Studies and evidence prove that

the riding and the continued avoidance of future

pest infiltrations is less expensive than major re-

pairs. “An ounce of prevention is worth a pound of

cure.”

Your Choices

There are large, name brand pest control compa-

nies you’d recognize from advertising. They have

‘proven pest control systems’; however most are

established on a ‘one size fits all’ philosophy. This

is to say that all homes and homeowner’s pest

problems are the same. They operate on ‘A pest

problem is a pest problem and our solution will

work regardless”, but that not the case. Addition-

ally, many of the systems are designed to be pre-

ventative, offer little more than the monthly spray-

ing of harsh chemicals into the nooks and crannies

of your home in the hopes that the chemicals will

reach their intended targets.

Section 2

Are Pest Control Services Expensive?

4

“Just had my initial service with Falkin after switching from a 5 year stint with Terminix and I have to say I am impressed so far. Kevin Sikes was my technician and was very courteous and helpful to share the details of what all would be done in the treatment. I mentioned to him that I was having a rat problem in my garage and backyard and that I had set traps the night be-fore. He immediately asked if he could check on the status of the traps for me and unfortunately my traps were unsuccessful in capturing those little suckers after the first day by just using cheese. Kevin gave me some good advice on how to set traps and offered to bring out more in my next visit for me. I appreciate the time and attention that both Kevin and Mark have given me so far as a new customer. Looks like I am here to stay! Thanks Falkin”

Matt Evans

Additionally, what’s the depth of the pests and ro-

dents they’re able to treat? As you saw in the

graphic of indigenous wild life in our area, it’s

pretty broad. Can a ‘one size’ treatment truly ad-

dress such a wide range of pests? No, it can’t! The

steps to rid a home of rodents and prevent them

from returning are drastically different from that of

getting rid of cockroaches

or spiders.

Many insects like spiders

and wasps create webs or

nests near the roof and

under the eaves. During

regular treatments these

webs and nests must be

knocked down to deter

them from returning.

Spraying chemicals at the

baseboards and founda-

tion doesn’t take care of this problem. An experi-

enced, caring pest control company will take care of

these. Despite how unwelcome these guests,

they’re smart, they’ll simply find new places to nest.

Those places aren’t always in the home. Most com-

panies treat around the foundation of the house,

but they also should treat around the top of the

home, including the eaves and overhangs. Pests

will also find safe haven in your yard too. Grass,

bushes, and flowerbeds should all be treated, ex-

tending out to the perimeter of your property. A

great service company extends their coverage to

treat the entire yard as

well. An experienced

pest control company

will know how to out-

smart the pests… this

comes from years of

doing the work; being

with each type of pest

and rodent.

What of those chemi-

cals the company

uses? Are they safe for

your family and pets? Are they safe for the envi-

ronment? These are questions you should be ask-

ing. You should have the choice of low toxic family

friendly chemicals, or a 100% organic treatment.

Organic treatments tend to be a little more costly

and need to be done very frequently, but for some

people the benefits outweigh the additional ex-

pense.

There are 2 parts to pest

control: The first is to rid

them from your home, and

the second is to have sched-

uled follow up treatments

in place. How much time

will a technician spend at

your home during each of

your treatments? Having

previously worked for sev-

eral of the big companies we would visit 21-25

homes per day. The longest a technician would

spend at the home would be 20 minutes. Because

of the schedule and the ‘cookie-cutter’ treatment

processes they used, their technicians were forced

to rush through each treatment as fast as they

could, so they could get to the next home and com-

plete the schedule for the day. In contrast, a well

managed company will take fewer calls each day in

order to allow the technician the quality time they

need at each home to do a thorough inspection and

complete treatment. For example, Falkin schedules

no more than 12-14 appointments per day. That

5

Falkin schedules no more than 14 appoint-ments per day. That

allows us to spend 75% more time in your home than the national brand

companies.

allows us to spend 75% more time in your home

than the national brand companies.

Lastly, a great pest control company will know their

limitations. It’s a good business practice not to ex-

tend service beyond their capability. They should

tell a customer when they can’t help them, rather

than take on a task they know they have no experi-

ence doing. For example, recently we were called

to investigate both a termite and raccoon problem.

Termites are common in this area and ridding a

raccoon on its own can be difficult. However, our

technician visited the customer’s home to find out

there was more to the story than just a raccoon in

the attic.

This particular raccoon was a mama and her babies

also inhabited the space in the attic. Typically a

raccoon can be trapped; unfortunately the babies

cannot be trapped. They have to be removed by

hand, which would have required cutting through

drywall and putting the babies in potential danger.

It was beyond our scope of experience so we recom-

mended a professional trapping company be called.

We were able to take care of their termite problem

and offer an amicable option to the raccoon infesta-

tion.

A great pest control company should be interested

in ridding your home of the pest and keeping them

away, not just in taking your money. While many

pest control companies focus on the bottom line

first, our focus is on YOU the customer first.

“Kevin Sikes (our technician) is clean looking, a

courteous technician. He quietly approached

me upon his arrival as I was outside involved in

another task, being older he could have startled

me. He informed me of the visit and asked

questions of any issues we may be having. He

did his job and then followed exit protocol

(signature) up with me.”

Brenda Barr

“From the time I decided to sign up with Falkin

through the visit by my service tech I am happy

with my choice of this company. Their technical

tools for setting up appointments are state of

the art and impressive. But Falkin and their per-

sonnel give you the sense that they really care

about the job they are doing for you and your

satisfaction of a job well done. This is a fairly

new company but if the service I am receiving

is any indication, they are going to be here for

the long run.”

Kenneth Burkholz

“So far really happy with this company. signed

up in July 2014. We have some fairly stubborn

ants that really do not want to relocate from our

yard and they have been awesome about com-

ing back out to continue to treat in between our

scheduled times with a no hassell attidue. I

would recommend them to anyone in their ser-

vice area.”

Emily Swanzy

6

You have a problem. Something has taken up resi-

dence in your home, an unwanted guest, something

with hundreds, even thousands of years of instinct

for survival. It knows the habitat and climate bet-

ter than we ever will. They’re critters, insects, rep-

tiles, and vermin… far more than pests. You’re not

without options though. In fact, you have a lot of

options, which can be a problem unto itself. How

do you know which pest control company is best

suited, equipped and experienced to tackle your in-

festation problem?

That’s easy, rely on your instincts. Take the time to do your due diligence, call local

companies and get them out to your home to inves-

tigate your problem and offer you solutions, even

options. That call is free, and if it’s not, then

they’re not the right company for you. Due dili-

gence goes beyond the facts and figures though.

You want a quality, family owned company with

experience and high integrity. It takes little more

than a certificate to become a certified applicator.

Every company will have certified applicators, peo-

ple who spray the pesticides. Pest eradication and

control is more than being able to point an applica-

tor, pull a trigger and release the sprays.

Falkin Pest Control is very different from other

companies. We are a family-owned business be-

cause I started the company. I started Falkin in

2014. You may be thinking, “What kind of experi-

ence can we offer if we’re that new?” Falkin is

new, but my experience is vast. I’ve been in the

pest control business since 2001. I started out in

sales so I know the high pressure tactics the big

companies push on residents. I’ve also been on the

operation side of those businesses, having managed

over 30 technicians at one time, so I know how

many homes we can treat on a daily basis to be able

to maintain a high level of customer service, keep-

ing our customers safe and secure and keeping the

pests out.

I wasn’t comfortable with how the big companies

operated so I saved up enough money to start

Falkin, and deliver the kind of customer-centered

service every homeowner deserves. My focus is on

building a good relationship with every Falkin cus-

tomer, knowing each by name and making them

know they have a ‘friend’ in the business who’ll

have them and their family’s back. We specialize in

residential pest and rodent extermination and pre-

vention.

I want people to know when we come out to their

home the problem will be taken care of, if it’s not,

we’ll work until it’s taken care of. We’re one of the

few pest companies who offer a money back guar-

antee.

Call the companies and ask questions. You have to

trust your instincts. How do you feel about them?

Remember, you’re going to be allowing strangers

Section 3

Not All Pest Control Companies Are Created the Same

7

O U R G U A R A N T E E

“We’re 100% committed to control your

pests, so much that if you’re not satisfied

with the results of your protection plan,

Falkin will provide you with additional

service for free. If the problem persists,

we will continue to work on fixing the

problem at no additional cost until you’re

happy with the results. If we are unable

to satisfy your pest control needs, we will

refund your last service charge.”

access to your home so you want to ask yourself,

“Can I trust these people?” What is your “gut” tell-

ing you when you interview those potential pest

control companies?

More than 50% of our clients are referred to us by

other clients. That speaks directly to the quality

and value of our service. Another majority of our

clients come to us from Home Advisor.com. Unlike

many online sources, Home Advisor doesn’t refer

just any company. Every

company listed with

Home Advisor must be

vetted thoroughly.

Here is the 10-step vet-

ting process we had to

surpass to be listed with

Home Advisor as a trusted source for pest control.

Verify Trade License HomeAdvisor checks to see if the business car-ries the appropriate state-level license.

Verify Insurance As a part of our screening process, we encour-age professionals to carry general liability insur-ance. We require coverage for hundreds of ser-vices.

Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in

good standing in the state in which it is located.

Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.

Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.

Bankruptcy Search We use 3rd party data sources to check the his-tory of the principal/owner of the business for bankruptcy filings by or against them.

Legal Search for Civil Judgments We use 3rd party data sources to check the prin-cipal/owner of the business for state level civil legal judgments entered against them.

Liens Search We use 3rd party data sources to check the prin-cipal/owner of the business for liens placed against them.

Identity Verification (SSN) HomeAdvisor verifies the social security num-ber(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.

Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

We’re not right for every client. Not every

pest control company is right for every customer’s

needs. The same is true for us. We’re not an ’all

things to all people’ company, though we’d love the

opportunity to earn your trust and your business.

We have a proven track record of success, right in

your own neighborhood. You’re receiving this in-

formation guide because we’re visiting with other

families in your area. When one home has an infes-

tation problem it’s not uncommon for those pests

to occupy neighboring homes.

8

We’re also different in that despite not being the

least expensive option available, we’re very much

aware of a client’s budget. We work diligently to offer

you the right products and the right solution for you

and your home.

That’s one of the reasons why you met us the way

you did; we either stopped by your home to say Hi

and introduce ourselves, or greeted you out in the

community. You’ve undoubtedly seen our competi-

tors on television, radio, in the newspaper, or even in

the coupon mailers you receive each month. Those

are expensive ways for other companies to advertise

and try to get your attention. Those companies pass

on the costs of that advertising in the prices and fees

they charge. We’re different because we don’t spend

advertising on expensive mass media like TV and ra-

dio. Instead, we use a more personal touch by hav-

ing people like the representative you met at your

home do our advertising by passing out fliers around

our other clients. By doing this, we’re able to pass on

QUALITY and SAVINGS, whereas those other com-

panies pass on high advertising COSTS.

Additionally, we don’t employ ‘high-pressure’ sales

tactics like many other companies who have repre-

sentatives can-

vassing your

neighborhood

do. Often their

approach

is to pressure you

into an appointment.

Our approach has al-

ways been to provide

people with the infor-

mation they need to

make informed, smart de-

cisions about their pest con-

trol needs. A well-informed home owner is more

empowered to make the best decision based on their

needs, circumstances, and budget. It also helps them

ward off those high-pressure companies. You’ll have

all the information you need to make a good deci-

sion, whether it’s now or in the future.

Lastly, we actually do what we say we’re going to do.

We promised you an information guide and here it

is. If we’re able to follow through on sending you

this information guide, as we promised in a timely

fashion, just imagine what we do for our clients?

How many other businesses do you come in contact

with that can say that? I founded Falkin Pest

Control on the fundamental belief that, “If we take

care of our clients, they will take care of us.” We

want you to have a positive experience with us and

forever rid your home of unwanted pests.

In the grand scheme of things we’re not the biggest

company in the area, but then again, I never wanted

to be, I just wanted us to be the best!

Presently we serve the areas of:

Dallas Lewisville Carrollton Flower Mound Plano Coppell Irving The Colony Addison

I mentioned I’ve been in the pest control business

since 2001 and in that time I’ve encountered just

about every question a client could think of. Here

are the top 18 most frequently asked questions we

get asked.

9

Are the products you use safe for my Fam-

ily?

All of our licensed professionals are trained on how to

properly handle and apply pesticides according to lo-

cal state laws. Falkin primarily uses products that are

Pyrethrin (derived from Chrysanthemums) or Pyre-

throid (exact copy but made in a lab)

How long does it take for the spray to dry?

Depending on weather conditions, 15 minutes to

45 minutes. Once it is dry, your dogs and kids are

good to go!

Will your products harm my pets?

We recommend you keep your dogs and cats

away from our product until it is dry. Once it has

dried, they are good to go.

I was treated recently and I am

still seeing some activity. Is

this normal?

Yes.. In fact, we generally see

an increase in activity for a

week or two after we treat. This

is actually a good thing. The pests

are being flushed out from their hiding

spots and running for dear life!

Do I need to get the inside treated every

time?

We do recommend inside treatment on the initial

service to make sure we get rid of anything nest-

ing inside, however once we have cleared them

out, it’s just a matter of maintaining protection

around your home to make sure they don’t get

back in so outside service is usually sufficient.

However, the inside is always included at no ad-

ditional charge, just ask!

How will I be notified when you guys are go-

ing to treat my home?

We generally send you and message or give you a

call 24-48 hours before we arrive. Please make

sure to leave your gate unlocked and any animals

contained so we can perform the entire treatment

around your home. We are also able to give you a

call instead of messaging you if that is preferred.

How long does it take to service my home?

Depending on the size of your home and the

unique requirements it may have, Initial treat-

ments usually take 45 minutes to 1 hour. Quar-

terly treatments usually take 25 – 35 minutes in

the summer and 20-25 minutes in the winter.

Is there a charge for Falkin to come back

out in between seasonal treatments?

Absolutely not! We are more than happy

to come back out any time you need us

FREE OF CHARGE. In fact, pest

control can very much be a process

sometimes, requiring multiple

treatments to control certain issues.

Do I need treatment in the winter

time?

Yes, many pests seek warmth when temperatures

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drop. Cooler weather drives them indoors so they

can stay warm with you!

I am not seeing any pests, do I still need the

service?

By law, pesticides must break down in the environ-

ment so they have limited residual life. This is why we

must continue treatment on a quarterly basis; other-

wise you run the risk of pest activity in and around

your home.

How long are your products effective?

Depending on weather conditions and product

usually 60-90 days

Is my yard included in the service?

Yes! Your yard will be inspected and treated if

needed every time we perform quarterly service.

If you see something pop up in between Quarterly

services, just give us a call and we will be out

there to take care of it ASAP.

How much does it cost?

For homes under 3,500 square feet our normal

price for the initial treatment is $189. Quarterly

service is usually $109 (every 3 months).

Do I have to sign a contract?

Yes. We want to put you under warranty to pro-

vide you with the best service possible.

I just had my initial treatment about 30 days

ago and now you guys are coming back

out. Why is this?

We always do your first 2 treatments back to

back; starting out aggressively to make sure we

get everything cleared out. Also, the first treat-

ment is designed to be different than the Quar-

terly treatments in order to control a broader

spectrum of pests. After these first two treat-

ments, we will return approximately every 90

days and as needed in between.

How do I know the technician you send out

is trustworthy?

All Falkin Pest technicians undergo our extensive

screening process which among other things includes

background checking and drug testing to ensure you

have someone you can trust in your home.

What pests are covered in my general pro-

tection plan?

Pretty much every insect except for mosquitoes and

wood-destroying pests like termites, though we do

offer treatment for these specialty pests for an extra

charge. We also take care of rodents if you have them

added to your plan, but nothing larger than a rat….at

least for now!

How can I trust you guys will do a good job?

Falkin strives for your 5 star rating and under-

stands that doing a good job will organically cre-

ate more customers. We also offer free call backs

in between services, so it is in our best interest to

do the job right the first time. Though it rarely

happens, if a problem persists and despite several

attempts on our part we still cannot get it under

control, Falkin offers a 100% satisfaction money

back guarantee!

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Why would you want a free price quote on your pest

control? We understand most people aren’t comfort-

able talking with sales people because they feel they

may not be able to afford the services or they don’t

want to be pressured. We understand this, which is

why we don’t use high-pressure sales tactics like

other companies do. That’s why we provide this in-

formation guide for you. It’s in your hands to help

you make the best decisions concerning your home

“if and when” you’re ready.

Many of our present clients felt as you probably feel

right now, though they found that we’re a unique

company because we don’t advertise entirely on ex-

pensive mass media vehicles like TV and radio. By

avoiding the typical high costs of advertising, we’re

able to pass on QUALITY and SAVINGS whereas

those other companies pass on high advertising

COSTS.

Inviting one of our representatives out to your home

allows us to investigate the unique nature of your

problem and then tailor a customized solution to

your specific circumstances and budget. Having

such a detailed and customized quote gives you the

benefit to plan and budget for the future.

Pest control is not as sizable investment as one might

think. In fact, it’s dramatically less expensive than

costly maintenance and repairs to the damage pests

and rodents can cause if left untreated. One of the

biggest reasons people don’t invite a pest control

company out until it’s absolutely necessary is be-

cause they either fear the cost, or don’t think their

problem is advanced enough to require a profes-

sional. Unfortunately most do it yourself remedies

are not completely effective at solving the problem

over the long term.

It’s NEVER an

Inconvenience For Us Often we find people are worried about inconven-

iencing us by having us come out even when they’re

not ready to move forward with a decision. It’s never

an inconvenience to us because we already have rep-

resentatives in your area doing work at many of the

homes in your neighborhood. You’re smart to have

requested this information guide and you should

take advantage of this opportunity to get a FREE

quote on a pest control plan specific to your home

and needs.

One of 3 things happened as a result of our represen-

tative first meeting with you a few days ago.

You Set Up An Appointment For

A Free Price Quote:

About 24-hours before your scheduled appointment,

you’ll receive a call from our company confirming it

to make sure you will be able to keep the date and

time you set aside to meet with us. On that confir-

mation call, we’ll provide you with all the details of

what to expect when our representative arrives at

your home.

Section 4

Now It’s Up To You

12

You Requested We Call You

Back To Set An Appointment:

In the next few days, one of our highly trained rep-

resentatives will call you to find a day and time that

is convenient for you to meet with us in your home

to create a comprehensive price quote for your

home and situation. Rest assured we’ll find a day

and time that will be convenient as we have people

in your area all the time.

You’re Not Ready To Set Up An

Appointment:

This information guide is a smart first-step in plan-

ning for your home improvements. We’ve provided

a lot of information, though you will surely have

more questions. For that reason, we’ll follow up

with you after you’ve had a chance to review this

guide with a courtesy call to make sure you received

it, had a chance to review it, and answer your ques-

tions. After you’ve had a chance to review this

guide you may find it beneficial to set up an ap-

pointment to receive a free price quote. Feel free to

call us and we’ll find a day and time that’s right for

you. No question is too trivial, and no project is too

small. Don’t hesitate to set up an appointment.

Once you have a price quote for your particular

needs, you’ll have the information you need to plan

and budget for the future.

At Falkin there are 5 guiding principles by which

we operate.

1. We will treat every client’s home as if it

were our own

2. To always perform every aspect of our

service, without exception, because

we’ve promised it and we owe it to

every client

3. To always listen to our clients and go

the extra mile when treating a client’s

home

4. If the customer asks for something, we

deliver it. Never saying ‘No’, always

finding a way to make ‘Yes’ work

5. If we’re to do something, we are going

to do it great!

I and every person at Falkin Pest Control vows to

uphold these principles.

Thank you again for requesting this guide and we

look forward to working with you very soon.

Dan Williamson,

Owner/Founder

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1450 Halsey Way #112 Carrollton, TX 75007 (469) 892-6937 falkinpestcontrol.com