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Bristol Bay Resource Solutions, LLC INSIGHTS The handmade blankets will be donated to the Bristol Bay Area Health Corporation to hand out in the region. BBRS is on Twier, a global microblogging plaorm! Follow BBRS on Twier to see what’s new at BBRS, and find links to our Thought Leadership, blog and Insights newsleers, plus see our day-to-day thoughts on business, community service, and anything else we find interesng. Follow BBRS on Twier, find soluons to your business needs. You can find all of our social media channels- LinkedIn, Facebook, Twier, Google+ and YouTube- at bbrs-llc.com SOCIALIZE WITH US! In this issue: President’s Leer Department Updates Meet the Team Project Spotlight Soluons Start Here. BBRS employees put their tying skills to use recently to make polar fleece e knot throws. The throws are for the Alaska chapter of Project Linus, an organizaon that seeks volunteers to make blankets for children in need. The handmade blankets will be donated to the Bristol Bay Area Health Corporaon to give out locally. BBRS supplied the fleece materials, and employees from each of the main offices created the blankets. Project Linus has chapters in all 50 states. Chapter coordinators accept new, handmade, washable blankets and afghans to give to children, from newborns to 18 years old. Blankets are collected locally and distributed to children in hospitals, shelters, social service agencies or anywhere that a child might be in need. As part of our Community Involvement Program, BBRS employees elected to support causes to aid in children’s issues, homelessness and cancer awareness. Learn more about Project Linus or find a local chapter at projectlinus.org. Fall 2014 BBRS employees make security blankets for children in Bristol Bay BBRS can help with any or all of your needs. Visit our website to learn more about our administraon services.

Fall 2014 Insights

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Page 1: Fall 2014 Insights

Bristol Bay Resource Solutions, LLC

I n s I g h t s

The handmade blankets will be donated to the Bristol Bay Area Health Corporation to hand out in the region.

BBRS is on Twitter, a global microblogging platform!

Follow BBRS on Twitter to see what’s new at BBRS, and find links to our Thought Leadership, blog and Insights newsletters, plus see our day-to-day thoughts on business, community service, and anything else we find interesting.

Follow BBRS on Twitter, find solutions to your business needs.

You can find all of our social media channels- LinkedIn, Facebook, Twitter, Google+ and YouTube- at bbrs-llc.com

socIalIze wIth us!

In this issue:President’s LetterDepartment UpdatesMeet the TeamProject Spotlight

Solutions Start Here.

BBRS employees put their tying skills to use recently to make polar fleece tie knot throws. The throws are for the Alaska chapter of Project Linus, an organization that seeks volunteers to make blankets for children in need.

The handmade blankets will be donated to the Bristol Bay Area Health Corporation to give out locally. BBRS supplied the fleece materials, and employees from each of the main offices created the blankets.

Project Linus has chapters in all 50 states. Chapter coordinators accept new, handmade, washable blankets and afghans to give to children, from newborns to 18 years old. Blankets are collected locally and distributed to children in hospitals, shelters, social service agencies or anywhere that a child might be in need.

As part of our Community Involvement Program, BBRS employees elected to support causes to aid in children’s issues, homelessness and cancer awareness.

Learn more about Project Linus or find a local chapter at projectlinus.org.

Fall 2014

BBRS employees make security blankets for children in Bristol Bay

BBRS can help with any or all of your needs. Visit our website to learn more about our administration services.

Page 2: Fall 2014 Insights

Bristol Bay Resource Solutions, LLC

Dealing with Conflict.

Conflict is inevitable whenever more than one person is involved (the best of friends and closest companions occasionally have

differences of opinions). In a work setting, conflict is likely to be more frequent because of the variety of people, backgrounds and perspectives. Also, even within the same organization, people sometimes have seemingly different objectives and goals.

While there are different ways to manage conflict and even move beyond it, here are a few tips that work well most of the time:

1) Pause. When a conflict occurs, refrain from jumping into it. Give yourself time to think, process the situation, and determine what is really going on.

2) Question it. Why does the conflict exist? Is it just a communication breakdown? Is it a difference in goals and needs/wants? Is it a control/power struggle issue?

3) Consider. Focus on solutions. If communication might be the problem, think about how you could say things differently; did you clearly say what you meant to say? Did you come on too strong? Have you considered the priorities of the other person? Did you make it clear that you understand and care about his/her concerns?

continued on back page

General Ledger and Reporting Supervisor.

In one sentence, describe what you do all day: Make clients happy, one report at a time. I help clients get a better understanding of where and why data is posted in the Accounting system.

How my job helps BBRS clients succeed: I provide support to clients through custom reports, financial preparation and accounting system functions so the vendors and employees get paid. I also help with audit preparation and process improvements to tighten up the business machine parts, all of which save BBRS time and clients’ money.

Education/work experience: Bachelor’s degree in history/english from the University of Idaho; currently working toward a master’s in business administration at Alaska Pacific University. I have more than 10 years of experience working in the accounting field.

Hobbies: Broncos football, running, skiing, wheeling, camping, eating s’mores.

Department Updates

continued on back page

Pedro Bay Corporation Website Launches

Pedro Bay Corporation’s new and improved website has launched. The BBRS Communications team partnered with PBC to design a responsive, enriching experience for shareholders and clients.

The site provides two main portals: “Our Corporation,” which features information about Pedro Bay Corporation, its business functions and land holdings, and “Our Shareholders,” featuring news, information and opportunities for shareholders.

The site also features a live stream of PBC’s Facebook page and sections for upcoming events and the latest news.

Pedro Bay Corporation is a relatively new client to BBRS. All BBRS departments have partnered with PBC to help fulfill its administrative needs. PBC is a village corporation for Pedro Bay, a community in the Bristol Bay region.

See the website at pedrobaycorp.com.

BBRS Highlights Interns

BBRS’s Intern Biography Project is under way. The project features videos and photos highlighting four interns who spent eight weeks this summer working in the Accounting, Human Resources and Communications departments. The interns joined BBRS through the BBNC Shareholder Intern Program, which offers shareholders the chance to gain work experience and a paycheck while working at any of its more than 50 subsidiary companies throughout the United States.

Communications intern Ethan Atwater and Junior Multimedia Coordinator Cameron Sinz interviewed all of the BBRS interns for the project, shot video footage, and took photographs; now they’re working with the communications team to finalize the package. The materials will be shared in the BBRS newsletter, through social media and featured in other electronic communications. Stay tuned for more from the 2014 Intern Biography Project!

This section relays information about what our department teams are doing for clients or how we are working to improve services.

BBRS Communications intern Ethan Atwater interviews HR intern Brianna Aspelund.

Project Spotlight

President’s Letter

AccountingAccounting adds two new positions.

The Accounting Department has added two new positions to better service our clients. Brian Galm was named Finance Data Manager and Lisa Cofield the Project Accounting/Billing Lead. As Finance Data Manager, Brian will manage data, maintain various systems and focus on efficiency development. Lisa leads the newly combined team of Projects Accounting, Billing and Accounts Receivable.

During his first projects at BBRS, Brian worked with a client to deploy a contracts database, allowing the BBRS Contracts team to support the construction company’s subcontract needs. The database will enable contracts staff to issue multiple subcontracts quickly and efficiently, eliminating the need to hire additional staff to support an increase in workload.

CommunicationsPeak photo work will improve client’s materials.

Mark Yezbick, Web and Graphics Specialist with the BBRS Communications Department, has traveled across Alaska to take professional photos of Peak Oilfield Services job sites. BBRS will use the photos to update Peak’s capabilities brochure. Mark traveled to Peak’s facilities in Prudhoe Bay and Kenai to take photos of Peak in action. He will also travel to a site in Valdez.

Bristol Bay Native Corporation recently acquired Peak, which provides construction, maintenance and transportation services to support resource development. It has offices in Alaska and North Dakota.

ContractsTemporary database now in use.

The Contract group’s Access database is up and running. The Access database is a temporary resource contracts uses to enter prime contract data so information can be tracked and subcontracts can be created. A search for a permanent database is currently being conducted, and until that product is identified, the Access database will fully meet client needs. Once implemented, the permanent database will allow all subsidiary contracting information to be stored, tracked, analyzed and reported. Parent company BBNC, its subsidiary companies and BBRS personnel will be able to view all information stored, and subcontracting and miscellaneous reporting activities will be performed with this tool.

Human ResourcesHR develops training programs.

BBNC recently established a training initiative for all of its subsidiaries, and tasked BBRS to develop and deliver all training programs. Three primary mandatory classroom programs are being developed: “Enriching the Native Way of Life,” “Harassment and Discrimination Avoidance” and “Ethics.” These programs will be rolled out and conducted at subsidiary locations throughout the country.

Michael Redmond, BBRS Senior Manager, HR Field Support, in collaboration with retired Army Col. Darryl Darden, is working with BBNC representatives to develop and conduct a conflict resolution training module. Col. Darden is the owner of a mediation and training company based in California. The module is scheduled to begin in late August in San Antonio, Texas. Other modules being developed for BBNC are “Training for Supervisors” and “Progressive Discipline.”

Information TechnologyIT working to boost password security.

The BBRS IT team is working with BBNC subsidiaries to make it easier and more efficient for employees to change their passwords, offering the portfolio of companies a more secure workplace.

While at least one study, performed by online marketing and software developing firm Janrain, has shown that more than a third of us would rather do household chores than change our passwords, the BBRS IT team recognizes that changing passwords regularly provides a high level of security. The team is training employees on the various methods to change passwords, and reminding them the importance of maintaining security.

Meet the Team: Krista Rychetnik

Page 3: Fall 2014 Insights

Bristol Bay Resource Solutions, LLC

Dealing with Conflict.

Conflict is inevitable whenever more than one person is involved (the best of friends and closest companions occasionally have

differences of opinions). In a work setting, conflict is likely to be more frequent because of the variety of people, backgrounds and perspectives. Also, even within the same organization, people sometimes have seemingly different objectives and goals.

While there are different ways to manage conflict and even move beyond it, here are a few tips that work well most of the time:

1) Pause. When a conflict occurs, refrain from jumping into it. Give yourself time to think, process the situation, and determine what is really going on.

2) Question it. Why does the conflict exist? Is it just a communication breakdown? Is it a difference in goals and needs/wants? Is it a control/power struggle issue?

3) Consider. Focus on solutions. If communication might be the problem, think about how you could say things differently; did you clearly say what you meant to say? Did you come on too strong? Have you considered the priorities of the other person? Did you make it clear that you understand and care about his/her concerns?

continued on back page

General Ledger and Reporting Supervisor.

In one sentence, describe what you do all day: Make clients happy, one report at a time. I help clients get a better understanding of where and why data is posted in the Accounting system.

How my job helps BBRS clients succeed: I provide support to clients through custom reports, financial preparation and accounting system functions so the vendors and employees get paid. I also help with audit preparation and process improvements to tighten up the business machine parts, all of which save BBRS time and clients’ money.

Education/work experience: Bachelor’s degree in history/english from the University of Idaho; currently working toward a master’s in business administration at Alaska Pacific University. I have more than 10 years of experience working in the accounting field.

Hobbies: Broncos football, running, skiing, wheeling, camping, eating s’mores.

Department Updates

continued on back page

Pedro Bay Corporation Website Launches

Pedro Bay Corporation’s new and improved website has launched. The BBRS Communications team partnered with PBC to design a responsive, enriching experience for shareholders and clients.

The site provides two main portals: “Our Corporation,” which features information about Pedro Bay Corporation, its business functions and land holdings, and “Our Shareholders,” featuring news, information and opportunities for shareholders.

The site also features a live stream of PBC’s Facebook page and sections for upcoming events and the latest news.

Pedro Bay Corporation is a relatively new client to BBRS. All BBRS departments have partnered with PBC to help fulfill its administrative needs. PBC is a village corporation for Pedro Bay, a community in the Bristol Bay region.

See the website at pedrobaycorp.com.

BBRS Highlights Interns

BBRS’s Intern Biography Project is under way. The project features videos and photos highlighting four interns who spent eight weeks this summer working in the Accounting, Human Resources and Communications departments. The interns joined BBRS through the BBNC Shareholder Intern Program, which offers shareholders the chance to gain work experience and a paycheck while working at any of its more than 50 subsidiary companies throughout the United States.

Communications intern Ethan Atwater and Junior Multimedia Coordinator Cameron Sinz interviewed all of the BBRS interns for the project, shot video footage, and took photographs; now they’re working with the communications team to finalize the package. The materials will be shared in the BBRS newsletter, through social media and featured in other electronic communications. Stay tuned for more from the 2014 Intern Biography Project!

This section relays information about what our department teams are doing for clients or how we are working to improve services.

BBRS Communications intern Ethan Atwater interviews HR intern Brianna Aspelund.

Project Spotlight

President’s Letter

AccountingAccounting adds two new positions.

The Accounting Department has added two new positions to better service our clients. Brian Galm was named Finance Data Manager and Lisa Cofield the Project Accounting/Billing Lead. As Finance Data Manager, Brian will manage data, maintain various systems and focus on efficiency development. Lisa leads the newly combined team of Projects Accounting, Billing and Accounts Receivable.

During his first projects at BBRS, Brian worked with a client to deploy a contracts database, allowing the BBRS Contracts team to support the construction company’s subcontract needs. The database will enable contracts staff to issue multiple subcontracts quickly and efficiently, eliminating the need to hire additional staff to support an increase in workload.

CommunicationsPeak photo work will improve client’s materials.

Mark Yezbick, Web and Graphics Specialist with the BBRS Communications Department, has traveled across Alaska to take professional photos of Peak Oilfield Services job sites. BBRS will use the photos to update Peak’s capabilities brochure. Mark traveled to Peak’s facilities in Prudhoe Bay and Kenai to take photos of Peak in action. He will also travel to a site in Valdez.

Bristol Bay Native Corporation recently acquired Peak, which provides construction, maintenance and transportation services to support resource development. It has offices in Alaska and North Dakota.

ContractsTemporary database now in use.

The Contract group’s Access database is up and running. The Access database is a temporary resource contracts uses to enter prime contract data so information can be tracked and subcontracts can be created. A search for a permanent database is currently being conducted, and until that product is identified, the Access database will fully meet client needs. Once implemented, the permanent database will allow all subsidiary contracting information to be stored, tracked, analyzed and reported. Parent company BBNC, its subsidiary companies and BBRS personnel will be able to view all information stored, and subcontracting and miscellaneous reporting activities will be performed with this tool.

Human ResourcesHR develops training programs.

BBNC recently established a training initiative for all of its subsidiaries, and tasked BBRS to develop and deliver all training programs. Three primary mandatory classroom programs are being developed: “Enriching the Native Way of Life,” “Harassment and Discrimination Avoidance” and “Ethics.” These programs will be rolled out and conducted at subsidiary locations throughout the country.

Michael Redmond, BBRS Senior Manager, HR Field Support, in collaboration with retired Army Col. Darryl Darden, is working with BBNC representatives to develop and conduct a conflict resolution training module. Col. Darden is the owner of a mediation and training company based in California. The module is scheduled to begin in late August in San Antonio, Texas. Other modules being developed for BBNC are “Training for Supervisors” and “Progressive Discipline.”

Information TechnologyIT working to boost password security.

The BBRS IT team is working with BBNC subsidiaries to make it easier and more efficient for employees to change their passwords, offering the portfolio of companies a more secure workplace.

While at least one study, performed by online marketing and software developing firm Janrain, has shown that more than a third of us would rather do household chores than change our passwords, the BBRS IT team recognizes that changing passwords regularly provides a high level of security. The team is training employees on the various methods to change passwords, and reminding them the importance of maintaining security.

Meet the Team: Krista Rychetnik

Page 4: Fall 2014 Insights

Bristol Bay Resource Solutions, LLC111 W. 16th Ave., Ste.100Anchorage, AK 99501-6206

Phone : (907) 793-9200FAX : (907) 375-2924bbrs-llc.com

Community Involvement

Alaska Run for Women

BBRS employees joined more than 6,300 others for the 23rd annual Alaska Run for Women, held in Anchorage June 7. The event raised more than $175,000 to help the fight against breast cancer.

Picnic Potluck

BBRS employees and their families gathered for their annual picnic potluck in Anchorage June 11. Go to our Facebook page to see photos.

Efficiency Tip Stop multitasking

Recent studies show that multitasking can slow you down and increases the number of mistakes you make. It also temporarily changes the way your brain works.

When working on two tasks at once, two sides of the brain effectively work independently to complete the jobs, according to a study conducted by scientists in Paris. But when given a third task, study participants regularly forgot one of the three. They made three times as many errors.

Continued from Meet the Team

Family: Dog named Sampson.

Hometown: Anchorage, Alaska.

Famous quote to live by: “Put your big girl pants on and get over it!”

How I made my first dollar: Asked my dad for one.

Favorite lunch spot: Benihana.

The Strangest Thing I’ve Ever Seen: Times Square - the armpit of New York City.

Something most people don’t know about me: My last name sounds like Rice Chex Mix.

Where I hope to be in 10 years and how I plan to get there: I’m not sure, but I hope whatever I am doing that I am happy and content with the great life I have.

Continued from President’s Letter

4). Patience. Even if you’ve followed the three points above, sometimes (especially if the other person feels threatened), a power struggle erupts. In such cases, stay calm. Avoid confrontation where possible and always be courteous. Always.

If these steps don’t work, and tensions remain, it’s time to call a trained moderator. Contact your human resources representative or someone trained in conflict resolution. Whatever you do, however, do not ignore workplace conflicts. The tension can spread throughout the office, and ultimately affect your customers.

Bristol Bay Resource Solutions, LLC, is a subsidiary of Bristol Bay Native Corporation, and 100 percent Alaska Native-owned.

• Anchorage, AK• Bristol Bay, AK• Fairbanks, AK• Huntsville, AL• Camp Pendleton, CA• Golden, CO

• Coral Springs, FL• Shalimar, FL • Jacksonville, FL• Joint Base Pearl Harbor-

Hickman, HI• Augusta, ME• Camp Lejeune, NC

• Sneads Ferry, NC• Oak Ridge, TN• San Antonio, TX• Base Quantico, VA• Ft. Lewis, WA• Marysville, WA

BBRS serves clients across the country:

Stress control begins with time control.By Ethan Atwater, BBRS Communications Intern

With our lives seemingly controlled by busy schedules, it’s easy to feel overwhelmed and become stressed out. Fortunately, there are some steps you can take to cut the feeling of stress. The key is to learning to control your time.

First, be sure to get plenty of rest: seven to eight hours is the optimal time for most people to function properly.

Plan to give yourself 15 minutes for most basic functions: wake up 15 minutes earlier, 15 minutes to prepare – mentally and to gather whatever documents you need – for important meetings, take 15 minutes at the end of the day to prepare for the next. This planning will save you from last-minute panic.

Finally, remember to take short breaks every few hours to get up and walk around, stretch and rest your eyes and mind. The human body needs these small respites to work at maximum efficiency.

Take control of your time, and take back control of your life.

Sources: brainfacts.orgrealization.com