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Copyright [year] [Line of Business]
FATIGUE
MANAGEMENT FATIGUE SELF-
MANAGEMENT
FATIGUE SELF-MANAGEMENT
Course Duration
This module should take you around 40 minutes to complete.
Note that if you do not perform any activity in the module for more than 30 minutes, then your session will time out on SOU
without bookmarking the module or registering appropriate status; therefore, it is recommended that in case you need to leave the
module for more than 30 minutes, then you exit the module and later launch it again from SOU.
Audio
Some frames in this module have audio.
Adjust your system’s speakers or headphones appropriately so that you are able to listen to the audio in this module for enhanced
understanding and learning.
Note that there is an Audio Script button available on the screens, which have audio. Click the button to view the text version of
the audio of that screen.
Navigation
<Show a screenshot with navigation bar buttons highlighted. On mouse over of each button, show appropriate text to indicate its
functionality.>
Roll your mouse over the highlighted areas to know more.
Help In case you have any technical issues related to this module and/or SOU, please contact the HR Service Desk for your region.
<SOU bitmap>
Course Exit
To ensure your progress on the course and that the completion of the course is tracked in the Shell Open University (SOU), it is crucial that you follow certain guidelines while exiting the course: Click the Exit button to leave the course at any point in time or when directed. This is important to avoid being timed out automatically after an hour of being logged on to the course and getting scored incorrectly. Remember, you can resume the course from where you exited because the system will bookmark this location. To resume, launch the course through the SOU. Note that after you click the Exit button, the font colour in the window will change from red to green before you can close the window. Click the thumbnail to view the zoomed version. Now, you are ready to begin the course. Click the Next button, which is in the lower-right corner of the course window.
Welcome Before you begin, click each tab to get important information related to the course.
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Module 1 provided an overview of
fatigue – its causes, its effects and its
signs.
Module 2 provides advice on
managing your own experience of
fatigue.
Module 3 is for supervisors and
managers responsible for managing
the risk of fatigue to the safety of
Shell’s operations.
Course overview
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Fatigue is a business risk.
People are often not aware that fatigue
is affecting them.
In this module, you will learn:
to identify controls that will help you manage fatigue; and
About examples of activities that can be affected by
fatigue.
Introduction
This section explains how to manage fatigue and sleep better.
This section provides examples of the types of activities that can be affected by fatigue.
This section describes fatigue and explains how you can assess your own fatigue.
Assessing your own fatigue
How to self-manage fatigue
What not to do when fatigued
FATIGUE SELF-MANAGEMENT
Click a section heading to view it.
Click the Next button to continue.
Assessing your own fatigue
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Some people are so used to being
fatigued that it becomes normal for them.
Experiencing fatigue
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
People may be unaware of fatigue
due to:
professional pride;
self-esteem;
work pressure; or
lack of awareness.
Reasons for being unaware of fatigue
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Reflect on your own sleep situation.
Consider the following questions:
Would you say you usually sleep reasonably well?
Are you regularly disturbed during your sleep?
Do you work shifts? If yes, do you think the working hours interfere with your sleep?
Are you a “lark” – someone who feels fresh in the mornings? Or are you an “owl” – someone who functions better in late night?
Do you have a settled routine in the last hour or so before bedtime?
Do you consume alcohol before you go to sleep?
Are you often busy right up until bedtime – studying, following a hobby, reading emails or surfing the Internet? Do you find it easy to fall asleep?
How well do you sleep?
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
How many hours of sleep did you get in the last 24 hours?
How many hours of sleep did you get in the last 48 hours
(i.e., the last two sleep periods) ?
How many hours has it been since you woke up today?
Done
Done
Done
Done
To access the Prior Sleep Calculator visit
http://sww.shell.com/health/fatigue.
Prior sleep calculator
Are you fatigued?
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
People are often not aware of the warning
signs of fatigue.
If you have any concerns about your level of
fatigue or daytime sleepiness, speak to Shell
Health or your doctor. Contact details for the
relevant Shell Health service for you can be
found on the Shell Health homepage.
http://sww.shell.com/health/fatigue
The Prior Sleep Calculator is a simple tool that
can be used to estimate whether someone is
likely to be fatigued at any time.
Key points covered so far:
Summary
Click the Next button to continue.
How to Self-Manage Fatigue
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
washing your face;
listening to the radio;
blowing cold air on your face;
chewing gum; or
stretching your arms and legs.
You cannot “bank” sleep.
Fatigue cannot be overcome by:
Myths about fatigue
FATIGUE SELF-MANAGEMENT Sleep hygiene
Click each principle of sleep hygiene to learn more about it.
• Plan your sleep
• Prepare for sleep
• Check your sleeping environment
• Eliminate disturbances
FATIGUE SELF-MANAGEMENT Sleep hygiene
Click each principle of sleep hygiene to learn more about it.
Be honest with yourself about how much sleep you
need.
Be sensible about planning your bedtime.
Keep a regular sleep schedule and bedtime routine.
• Plan your sleep
• Prepare for sleep
• Check your sleeping environment
• Eliminate disturbances
FATIGUE SELF-MANAGEMENT
Click each principle of sleep hygiene to learn more about it.
Avoid sunlight or bright lights.
Take a warm bath.
Avoid caffeine. Try a warm milky drink.
Do not eat a big meal, but do not feel hungry.
Unwind from your normal daily activities.
• Plan your sleep
• Prepare for sleep
• Check your sleeping environment
• Eliminate disturbances
Sleep hygiene
FATIGUE SELF-MANAGEMENT
Click each principle of sleep hygiene to learn more about it.
Keep the bedroom for sleep and intimate times.
Block out background noise, especially loud,
irregular noises.
Keep the room cool and as dark as possible.
Make your bed as comfortable as possible.
• Professional pride
• Prepare for sleep
• Check your sleeping environment
• Eliminate disturbances
Sleep hygiene
FATIGUE SELF-MANAGEMENT
Click each principle of sleep hygiene to learn more about it.
Make sure the people you live with know your need
to sleep.
Do not have a landline phone in your bedroom.
Turn your mobile phone off before going to sleep.
If you cannot sleep, try the following suggestions:
Turn a light on and read for a while.
If there is something on your mind, try writing it
down.
If your partner is restless or snores, try to deal with
the situation.
Click the Next button to continue.
• Plan your sleep
• Prepare for sleep
• Check your sleeping environment
• Eliminate disturbances
Sleep hygiene
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Be aware of the effect your behaviour can
have on other people’s sleep.
Try not to make your activities the cause
of someone else’s fatigue.
Delete PDO video
If possible, replace with
suitable photos of someone
trying to sleep being disturbed
by others behaviour.
Respecting others sleep
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Foods to Avoid Before Sleep
Spicy, high-fat foods Foods rich in Tyramine Foods high in sugar and refined
carbohydrates Foods containing monosodium
glutamate (MSG) Alcohol
Foods to Consume Before Sleep
Light snacks Foods rich in Tryptophan Complex carbohydrates Herbal tea Fruits Mushrooms Green vegetables Foods high in protein and
calcium
Sleep and food
Click on each category to see some examples.
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Caffeine can improve alertness for a
short time.
It takes about 20 minutes to take effect.
The benefit can last for up to 2-3 hours.
Caffeine is not an alternative to sleep!
Caffeine
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Build exercise into your normal
routine:
Use the stairs instead of elevators.
Ride a bicycle.
Get involved in gardening.
Regular exercise helps you fall asleep more
quickly and improves the quality of sleep.
Don’t exercise too close to bedtime.
Exercise
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Fatigue risks can be heightened during
periods of fasting.
Make sure your Line Manager knows if
you will be fasting or adopting practices
associated with your beliefs that may
affect your ability to sleep.
Religious Fasting
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Discuss work arrangements with your
Line Manager.
Take small breaks.
Work-related strategies
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Working in teams can help maintain
alertness
Work-related strategies
When you are fatigued:
change to work that involves interacting
with other people;
get out of your seat; and
respond to outside events.
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Tips for napping:
Plan to nap for at least 10 minutes but no
longer than 20-25 minutes.
Try to find a cool, quiet location where you
will not be disturbed.
Adopt a comfortable posture.
Avoid drinking coffee three to four hours
before napping.
Wear eye shades.
Try to time the nap so that it occurs just
after a meal.
Set an alarm or ask someone to wake you
to make sure you do not oversleep.
Try listening to some audio tapes.
Turn your mobile phone off.
Napping
Napping is not an official Shell policy.
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
There are many myths about fatigue. The
only cure for fatigue is sleep.
Practice good sleep hygiene.
Exercise and a healthy lifestyle help you
sleep well.
There are things you can do to help you
cope with fatigue.
Key points covered so far:
Summary
FATIGUE SELF-MANAGEMENT Question 1 of 11
Which of the following is true?
Select the correct options and click the SUBMIT button.
Correct answer: I, III and IV
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect.
Feedback
The only cure for fatigue is sleep.
Washing your face helps in reducing fatigue.
A properly planned power nap can be effective in maintaining alertness.
Blowing cold air on your face does not reduce fatigue.
Stretching your arms or legs reduces fatigue.
Trying harder to remain awake reduces fatigue.
Drinking a lot of coffee is a good alternative to sleep.
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT
Click the Next button to continue. Click the Next button to continue.
This slide has been combined with the next slide as per alpha feedback.
FATIGUE SELF-MANAGEMENT Question 2 of 11
How much sleep debt did Wolfgang have at the end of the five days? Select the correct option and click the SUBMIT button.
Correct answer: i) 15
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect. Wolfgang was losing three hours of sleep on each of the five nights. So, his sleep debt at the end of the fifth day was 15 hours.
Feedback
o 0
o 3
o 5
o 10
o 15
Click the Next button to continue.
Wolfgang normally sleeps for seven hours a
night. During an intensive period at work, he
could only manage to sleep four hours for five
nights in a row.
FATIGUE SELF-MANAGEMENT Question 3 of 11
How many nights of good sleep does Wolfgang need to completely repay the sleep debt?
Select the correct option and click the SUBMIT button.
Correct answer: ii) 2
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect. It takes at least two good sleeps to repay a sleep debt.
Feedback
o 1
o 2
o 3
o 4
o 5
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 4 of 11
Which of the folllowing contribute to good sleep hygiene?
Select the correct options and click the SUBMIT button.
Correct answer: I, IV and V
Correct feedback: That’s correct!
Incorrect feedback: That's incorrect. To maintain a good sleep hygiene, keep a regular bedtime routine – going to bed and waking up about the same time each day, try to block out background noises in the bedroom and keep the bedroom cool and as dark as possible.
Feedback
Keep a regular bedtime routine – going to bed and waking up about the same time each day.
Eat a big meal just before bedtime.
Deal with work emails and make work-related phone calls immediately before going to sleep.
Try to block out background noises in the bedroom.
Keep the bedroom cool and as dark as possible.
Keep your mobile phone on and near you while sleeping.
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 5 of 11
An occasional cup of coffee strategically timed during the working day can be a useful way of maintaining alertness at times when your body feels drowsy.
Select the correct option and click the SUBMIT button.
Correct answer: True
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect.
Feedback
o True
o False
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 6 of 11
A standard cup of coffee will take about 20 minutes to improve alertness and its effect can last for up to 4 hours.
Select the correct option and click the SUBMIT button.
Correct answer: True
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect.
Feedback
o True
o False
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 7 of 11
Coffee is an effective alternative to sleep.
Select the correct option and click the SUBMIT button.
Correct answer: False
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect. Coffee can be a useful way of increasing alertness. But it is not an alternative to sleep and can have side effects.
Feedback
o True
o False
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 8 of 11
Caffeine has a limited and short-term benefit and can have side effects.
Select the correct option and click the SUBMIT button.
Correct answer: True
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect.
Feedback
o True
o False
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 9 of 11
Which of the following is true?
Select the correct option and click the SUBMIT button.
Correct answer: I
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect. Exercising close to bedtime will raise your body temperature which will stop you from getting to sleep.
Feedback
o Exercising regularly helps you to spend more time in “deep sleep”.
o Try to exercise as close as possible to bedtime. Vigorous exercise raises your body temperature and helps you to sleep.
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 10 of 11
What is the first thing you should do if you are experiencing fatigue problems which you think are linked to your work arrangements?
Select the correct option and click the SUBMIT button.
Correct answer: III
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect. If you are experiencing fatigue, the first thing you should do is to discuss it with your Line Manager. There may be an easy solution.
Feedback
o Ignore them.
o Drink a lot of coffee.
o Discuss the issue with your Line Manager to see if there is an easy solution that will help.
o Take a power nap.
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 11 of 11
Which of the following statements are true?
Select the correct options and click the SUBMIT button.
Correct answer: II and V
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect. Power napping must be approved by your local management and must be done under proper controls. A nap should last more than 10 minutes but less than 25 minutes. It is not an alternative to adequate sleep.
Feedback
Power napping involves just falling asleep at work any time you feel tired.
Power napping must be done properly. It must be agreed and approved by your local line management.
To be effective, a power nap should last for more than 30 minutes.
Napping is an effective alternative to sleep.
Night shift workers should try to have a nap shortly before starting work.
Click the Next button to continue.
Click the Next button to continue.
What Not to Do When Fatigued
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
It is when fatigue reaches higher levels
that levels that human perfomance may
be affected.
The Prior Sleep Calculator can give you an
idea whether someone’s behavour or
performance is likely to be impaired by
fatigue. It is available at
http://sww.shell.com/health/fatigue.
Tiredness is normal and is not usually a
risk.
Some fatigue is normal
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Fatigue affects our psychological state, i.e.,
our:
ability to stay awake and maintain alertness;
motivation and energy levels; and
mood and emotions.
It also affects our ability to perform tasks, i.e.,
our ability:
to concentrate;
to see the “big picture”;
to pay attention to detail;
to make complex decisions; and
to behave, interact and communicate with
others.
Reminder of the effects of fatigue
FATIGUE SELF-MANAGEMENT Fatigue-sensitive tasks
Click each type of task to see some examples.
• Tasks that need sustained concentration
• Tasks that need awareness of the “big picture”
• Tasks that required attention to detail
• Tasks that involve complex decisions
• Tasks that rely on inter-personal skills
FATIGUE SELF-MANAGEMENT
Click each type of task to see some examples.
Examples of tasks that need sustained concentration include:
driving;
drilling operations;
lifting operations;
control room operations; and
trading.
• Tasks that need sustained concentration
• Tasks that need awareness of the “big picture”
• Tasks that required attention to detail
• Tasks that involve complex decisions
• Tasks that rely on inter-personal skills
Fatigue-sensitive tasks
FATIGUE SELF-MANAGEMENT
Click each type of task to see some examples.
Examples of tasks that need awareness of the “big picture” include jobs of:
• Pro-active monitoring by control room operators
• Managing a shift team
• Managing an offshore installation
• Maintaining watch on the bridge of a tanker
• Supervising a work party
• Tasks that need sustained concentration
• Tasks that need awareness of the “big picture”
• Tasks that required attention to detail
• Tasks that involve complex decisions
• Tasks that rely on inter-personal skills
Fatigue-sensitive tasks
FATIGUE SELF-MANAGEMENT
Click each type of task to see some examples.
Examples of tasks that require attention to detail include:
preparing permits;
approving, setting or removing isolations;
identifying the right equipment to work on; and
analysing financial and other business critical data.
• Tasks that need sustained concentration
• Tasks that need awareness of the “big picture”
• Tasks that required attention to detail
• Tasks that involve complex decisions
• Tasks that rely on inter-personal skills
Fatigue-sensitive tasks
FATIGUE SELF-MANAGEMENT
Click each type of task to see some examples.
Example of tasks that involve complex decisions include:
• setting operational priorities
• conducting critical risk assessments
• taking major decisions that involve uncertainty
• Tasks that need concentration
• Tasks that need awareness of the “big picture”
• Tasks that required attention to detail
• Tasks that involve complex decisions
• Tasks that rely on inter-personal skills
Fatigue-sensitive tasks
FATIGUE SELF-MANAGEMENT
Click each type of task to see some examples.
Examples of tasks that rely on inter-personal skills include jobs of:
Leading a shift team meeting
Providing feedback on an annual appraisal;
interacting with external customers
• Tasks that need concentration
• Tasks that need awareness of the “big picture”
• Tasks that required attention
• Tasks that involve complex decisions
• Tasks that rely on inter-personal skills
Click the Next button to continue.
Fatigue-sensitive tasks
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Increase the frequency of breaks.
Take a nap if your business allows it.
Get someone else to do the work.
Delay the activity.
Do not work alone.
Read back the steps in the procedure
to someone else.
Do not distribute critical information
until it has been checked.
Do not make critical decisions alone.
Controls
Examples of controls for managing the risk of
fatigue (If your business allows):
FATIGUE SELF-MANAGEMENT
Click the Next button to continue.
Normal levels of tiredness are not usually a
problem.
Safety can be put at risk when people are
seriously fatigued.
Some types of task are most likely to be affected
by fatigue.
Practical controls can reduce the risk of fatigue
and allow work to continue
There comes a point where an individual has to
stop work due to fatigue.
Key points covered so far:
Summary
FATIGUE SELF-MANAGEMENT Question 1 of 7
What is fatigue?
Select the correct option and click the SUBMIT button.
Correct answer: I
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect. Tiredness and exhaustion due to physical work, length of the working day or work environment are not same as fatigue. These states can be managed with rest, change of activity, etc. Fatigue is caused by lack of sleep.
Feedback
o Sleepiness or drowsiness caused by lack of sleep
o Exhaustion caused by heavy physical work
o Tiredness caused by being at work for more than 8 hours
o Exhaustion caused by working in an extremely hot environment
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 2 of 7
Which of the following are true about the effects of fatigue?
Select the correct options and click the SUBMIT button.
Correct answer: I, II, IV and VI
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect. Fatigue affects our alertness and wakefulness, our motivation and energy levels, our ability to maintain situation awareness and our ability to think clearly.
Feedback
It affects our ability to stay awake and maintain alertness.
It affects our motivation and energy levels.
It affects our physical strength and makes us less able to apply force.
It affects our ability to maintain situation awareness and to see the big picture.
It makes us thirsty.
It affects our ability to think clearly and quickly.
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 3 of 7
Fatigue does not affect tasks that need you to concentrate and maintain continuous attention over a period of time.
Select the correct option and click the SUBMIT button.
Correct answer: False
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect.
Feedback
o True
o False
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 4 of 7
The most important effect of fatigue is the way it affects your vision, making it difficult to see clearly.
Select the correct option and click the SUBMIT button.
Correct answer: False
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect. The most important affect of fatigue is that it causes drowsiness and loss of alertness.
Feedback
o True
o False
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 5 of 7
Fatigue does not have any effect on the way we communicate and interact with other people.
Select the correct option and click the SUBMIT button.
Correct answer: False
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect.
Feedback
o True
o False
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 6 of 7
The best indicator of fatigue is what people tell you; if people say they are not fatigued, they are fine.
Select the correct option and click the SUBMIT button.
Correct answer: False
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect.
Feedback
o True
o False
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Question 7 of 7
Which of the following controls could be considered if you are concerned about fatigue
Select the correct options and click the SUBMIT button.
Correct answer: II and IV
Correct feedback: That’s correct!
Incorrect feedback: That’s incorrect. Telling people to stay alert will not prevent fatigue, and sleeping for an hour will cause grogginess and tiredness after waking. A nap should last not less than 10 minutes, but not more than 25 minutes, and it would be unsafe to ask someone who you know is tired to drive a car.
Feedback
Tell the person to stay alert as they work.
Stop the activity until the person is rested or someone else is available.
Tell the individual to wash his/her face and listen to music while working.
Arrange for someone else to work with him/her.
Arrange an hour’s sleep for the individual.
Tell the person to drive home for a rest.
Click the Next button to continue.
FATIGUE SELF-MANAGEMENT Module end
Congratulations!
You have completed Module 2 of the Fatigue Management curriculum.
You scored XX%