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Case StudyPrivate Sector

+34 934 266 731 | @capside_com | www.capside.com

Jordi VilanovaFCB Store Project Leader

We wanted the advantages of a cloud infrastructure, so AWS was an obvious candidate for the IaaS side. However, we still needed a partner that gave us the peace of mind of whom understands the business goals & needs, masters cloud technologies from architecture design to systems management, and is truly independent and vendor-neutral. CAPSiDE is the answer for us.

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ChallengeCAPSiDE faced, in a record time, the challenge of designing, implementing and keeping up and running 24x7 without downtimes a customized infrastructure that fulfills the requirements of the project.

This critical infrastructure needs fast and expert systems engineering in front of potential incidents to avoid negative impacts. CAPSiDE was also in charge of coordinating the launch of the e-commerce solution with the team responsible for the Magento software implementation.

Customer ProfileFCB (Futbol Club Barcelona), with more than 110 years of history, is one of the most relevant and international sports club in the world.

FCB’s reputation not only resides in the sport fields and human values but in a series of related successful companies that run the club everyday logistics and offer their official products to be bought by the fans worldwide.A club like FCB requires an always-on e-commerce platform able to grow seamlessly.The shop was launched summer 2012 and receives over 1 million monthly visits.

· Company name: Futbol Club Barcelona Merchandising SLU· Sector: End-to-end sports merchandising management· Core-Business: Sell FCB official and licensed products

Official Website: store.fcbarcelona.com

FC Barcelona relies on CAPSiDE to launch the new e-commerce platform

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SolutionAs a specialist, independent and vendor-neutral MSP, CAPSiDE covered all required services to launch the shop.

Supported by CAPSiDE’s regular benchmarking of the market's infrastructure providers, CAPSiDE designed the best architecture for the project and selected the best providers to implement it to maximize the performance, reduce the complexity and minimize the risks and costs.

The infrastructure is based on the Amazon Web Services (AWS) professional and widely used solutions which cover all project needs: ELB (Elastic Load Balancing), RDS (Relational Database Service), EBS (Elastic Block Storage), S3 (Simple Storage Service) and EC2 (Elastic Compute Cloud).

Using a combination of AWS and CAPSiDE's own tools for cloud management, the platform is monitored 24x7 to ensure the business continuity.

With its high business-focus expertise CAPSiDE set objective, precise and clear metrics to constantly evaluate the platform status and proactively improve any aspects required.

In order to fully align the offered services with the customer’s business needs, CAPSiDE uses an initial consultative-focused approach listening to the client to comprehend their business model, goals, risks and opportunities.

Another key aspect that CAPSiDE needed to cover, was to ensure the security, protection and integrity of the data from the previous platform and migrate them to the new one. This migration had to be fully transparent to end-users in order to protect the sales and the corporate image.

All these operations need to be done continuously while providing the maximum levels of stability, security and performance to protect the business of the customer.

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CAPSiDE is a vendor-neutral and independent MSP that helps customers meet their goals by selecting and deploying the best solutions according to their business needs.

CAPSiDE becomes the MSP of choice of FC Barcelona Merchandising.CAPSiDE designs a cloud infrastructure meeting the real requirements of business continuity, scalability and performance.

CAPSiDE fully manages the new cloud-based F.C. Barcelona Shop infrastructure that supports this business critical e-commerce platform.

Benefits for the client

+34 934 266 731 | @capside_com | www.capside.com

FCB Merchandising obtains financial, commercial and technical management of the full solution through the unique figure of CAPSiDE but without vendor lock-in.

The infrastructure responds to a pay-as-you-go infrastructure with no up-front expenses or long-term commitments. The client gets agility and instant elasticity through a massive global infrastructure (AWS) combined with expert monitoring and management services for fast response times.The platform provides secure, durable technologies with industry-recognized certifications and audits: PCI DSS Level 1, ISO 27001, FISMA Moderate and SAS 70 Type II.

In a constantly evolving platform, CAPSiDE’s 24x7 custom monitoring system allows the introduction of new control points when required.

The client now has an expert team of senior engineers that daily operates the infrastructure with no side-effects or downtimes even during new releases or updates of the software, planning future capacity needs. This team provides the Systems Management and direct support in a 24x7 basis that respond to incidents in less than 10 minutes.

CAPSiDE offers the best-of-breed global SLA covering all aspects of the solution from infrastructure to services, security and availability.

Moreover, CAPSiDE will proactively design and operate new projects to continuously improve the service and performance.

The given services also include fully managed backups comprising periodic simulations of restores and service recovery. The senior engineers are constantly evaluating the infrastructure to improve key aspects when possible and deal with potential risks.

CAPSiDE's ITIL based best practices give FCB better knowledge of its platform, increased freedom and complete peace of mind.