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38 AutoInc.org
Runs multi-user � � �
Uses wireless technology � � �
INVENTORY
Tracks cores/core returns � � �
Tracks new merchandise returns � � �
Tracks defective merchandise returns � � �
Tracks outside purchases � � �
Price matrix � �
Four or more price matrices � �
Enter outside purchases/stock items – goes to inventory, A/P � � �
Electronic parts ordering � � �
OPERATIONAL REPORTS
By sales department – day, week, month to date � � �
Physical inventory sheet � � �
LABOR/MAINTENANCE FUNCTIONS
When importing, tracks all labor types, vehicle-specifi c info � � �
TRACK TECHNICIAN PRODUCTIVITY
Both parts and labor � � �
Measures technician productivity � � �
CUSTOMERS
Fields for home/work/cell and fax numbers � � �
Identifi es preferred method of contact (phone, email, mail, text) � �
Offers multiple price levels for type of cus-tomer � � �
Easily view customer history, dollars spent, number of invoices, last visit � � �
Integrates with third-party CRM fi rms for follow up � � �
CONTINUED>
VEHICLES
Quickly enter vehicle info (include year/make links to model and engine) � � �
VIN decoding � � �
Complete vehicle history and fl exibility � � �
SCHEDULING
Includes appointment calendar for schedul-ing, deliveries, etc. � � �
Tracks estimated job times for daily hour total � � �
INVOICING - WHAT DOES IT LOOK LIKE, HOW FLEXIBLE IS IT?
User-formattable forms � �
Estimate � � �
Invoice � � �
Check customer histories and part availability from POS screen � � �
Ability to bill diagnostic charges � � �
Discounts, canned and able to set up for all types � � �
Cash drawer linked to computer system
Split payment availability � � �
System integrates with local parts stores to automate purchases � � �
MANAGEMENT FEATURES
Margin by job � �
Flexibility – ability to create unique reports � �
Exports to accounting software � � �
Has accounting software integrated �
Payroll � �
CUSTOMER FOLLOW-UP
Reminder preference – phone/text/email/mail � �
Send promotional email/mail � � �
Reminder notices based on service performed and/or time and mileage � � �
New customer thank-you note � � �
Track sales from current direct mail, coupons, website, etc. � � �
MECHANICAL Janco Internatio
nal Inc.
StockTrac Enterpris
e
Mitchell 1
Manager SE
NAPA Auto Parts
NAPA TRACS
Janco Internatio
nal Inc.
StockTrac Enterpris
e
Mitchell 1
Manager SE
NAPA Auto Parts
NAPA TRACS
SHOP MANAGEMENT SOFTWARE GUIDE
26THANNUAL
feat_septoct2016_autoinc.indd 38 8/23/16 8:42 AM
Protractor S
oftware In
c.
Protractor.N
ET
Shop-Ware In
c.
Shop-Ware
Protractor S
oftware In
c.
Protractor.N
ET
Shop-Ware In
c.
Shop-Ware
September/October 2016
Runs multi-user � �
Uses wireless technology � �
INVENTORY
Tracks cores/core returns � �
Tracks new merchandise returns � �
Tracks defective merchandise returns � �
Tracks outside purchases � �
Price matrix � �
Four or more price matrices � �
Enter outside purchases/stock items – goes to inventory, A/P � �
Electronic parts ordering � �
OPERATIONAL REPORTS
By sales department – day, week, month to date � �
Physical inventory sheet � �
LABOR/MAINTENANCE FUNCTIONS
When importing, tracks all labor types, vehicle-specifi c info � �
TRACK TECHNICIAN PRODUCTIVITY
Both parts and labor � �
Measures technician productivity � �
CUSTOMERS
Fields for home/work/cell and fax numbers � �
Identifi es preferred method of contact (phone, email, mail, text) � �
Offers multiple price levels for type of customer� �
Easily view customer history, dollars spent, number of invoices, last visit � �
Integrates with third-party CRM fi rms for follow up � �
CONTINUED>
VEHICLES
Quickly enter vehicle info (include year/make links to model and engine) � �
VIN decoding � �
Complete vehicle history and fl exibility � �
SCHEDULING
Includes appointment calendar for scheduling, deliveries, etc. � �
Tracks estimated job times for daily hour total � �
INVOICING - WHAT DOES IT LOOK LIKE, HOW FLEXIBLE IS IT?
User-formattable forms � �
Estimate � �
Invoice � �
Check customer histories and part availability from POS screen � �
Ability to bill diagnostic charges � �
Discounts, canned and able to set up for all types � �
Cash drawer linked to computer system
Split payment availability � �
System integrates with local parts stores to automate purchases � �
MANAGEMENT FEATURES
Margin by job � �
Flexibility – ability to create unique reports � �
Exports to accounting software �
Has accounting software integrated � �
Payroll �
CUSTOMER FOLLOW-UP
Reminder preference – phone/text/email/mail � �
Send promotional email/mail � �
Reminder notices based on service performed and/or time and mileage � �
New customer thank-you note � �
Track sales from current direct mail, coupons, web-site, etc. � �
MECHANICALMitchell 1
Manager SE
NAPA Auto Parts
NAPA TRACS
feat_septoct2016_autoinc.indd 39 8/23/16 8:42 AM
September/October 201640 AutoInc.org
Runs multi-user �
Uses wireless technology �
INVENTORY
Tracks cores/core returns
Tracks new merchandise returns �
Tracks defective merchandise returns �
Tracks outside purchases �
Enter outside purchases/stock items – goes to inven-tory, A/P
Electronic parts ordering �
NECESSARY REPORTS
Sales management reports �
Financial management reports �
Cash management reports �
Production management reports �
Parts management reports �
Insurance company reports �
LABOR/MAINTENANCE FUNCTIONS
Includes list of labor type �
TRACK TECHNICIAN PRODUCTIVITY
Both parts and labor �
Measures technician productivity �
CUSTOMERS
Fields for home/work/cell and fax numbers �
Identifi es preferred method of contact �
Automated email and text capabilities �
Email price quote �
Integrates with third-party CRM fi rms for follow up
CONTINUED>
VEHICLES
Quickly enter vehicle info (include year/make links to model and engine) �
VIN decoding �
Complete vehicle history and fl exibility �
VOC tracking
Interface to color formula database �
Tracks materials costs per job �
SCHEDULING
Tracks vehicle through all stages of repair �
Tracks estimated job times for daily hour total �
Technician scheduling based on capacity �
Technician scheduling based on skill level
INVOICING - WHAT DOES IT LOOK LIKE, HOW FLEXIBLE IS IT?
Invoice �
Ability to bill diagnostic charges �
Email estimates �
Parts/labor available at invoice line �
System integrates with parts stores to automate purchases �
MANAGEMENT FEATURES
Flexibility – ability to create unique reports �
Exports to accounting software �
Has accounting software integrated
CUSTOMER FOLLOW-UP
Reminder preference – phone/text/email/mail �
Send promotional email/mail/text �
Track sales from current direct mail, coupons, website �
COLLISION CCC Inform
ation Servi
ces
CCC ONE
CCC Inform
ation Servi
ces
CCC ONE
* In a departure from previous years, the companies featured in the 26th annual Shop Management Software Guide bought ads to have their software features included in these charts.
SHOP MANAGEMENT SOFTWARE GUIDE
26THANNUAL
feat_septoct2016_autoinc.indd 40 8/23/16 8:42 AM
September/October 2016 41
DIRECTORYMECHANICAL SHOP MANAGEMENT SOFTWARE PROVIDERS
Applied Computer ResourcesBay-masteR Shop Management Software Bay-master.com(732) [email protected]
AUTOTRAKER INC.AUTOTRAKERautotraker.com(800) [email protected]
Janco International Inc.StockTrac Enterprisestocktrac.com(800) [email protected]
MasterLink SoftwareAuto Shop WriterAutoShopWriter.com(949) [email protected]
MasterWare Inc.MotorWaremotorware.com(855) [email protected]
Mitchell 1Manager SEmitchell1.com(888) [email protected]
NAPA Auto PartsNAPA TRACSnapatracs.com(800) [email protected]
Personal Computers of AmericaAuto Genius/Simply Geniusgetpca.com(800) [email protected]
Protractor Software Inc.Protractor.NETprotractorsoftware.com(866) [email protected]
R.O. WriterR.O. Writer Shop Management Softwarerowriter.com(888) [email protected]
SDR SoftwareRepairWriter 4.5repairwriter.com(602) [email protected]
Shop-Ware Inc.Shop-Wareshop-ware.com(415) [email protected]
TPGTEX Label Solutions21st Century Automated Oil change remindertpgtex.com(713) [email protected]
Winworks Software Inc.Winworks AutoShopwinworks.com(800) [email protected]
COLLISION SHOP MANAGEMENT SOFTWARE PROVIDERS
CCC Information ServicesCCC ONEcccis.com(877) [email protected]
Claims Flow Solutions LLCClaims Flow SolutionsClaimsFlowSolutions.com(888) 471-9555inquire@claimsfl owsolutions.com
Nexsyis Inc.Nexsyis Collisionnexsyiscollision.com(888) [email protected]
CCC Inform
ation Servi
ces
CCC ONE
feat_septoct2016_autoinc.indd 41 8/23/16 8:42 AM
