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Introducing Microsoft Online Services
February 2010
Cloud ComputingThe Microsoft view
Solutions you know and trust delivered by subscription
Applications, platforms, and data center infrastructure as a utility
The Microsoft Difference
On-premises, off-premises, or a combination of both based on business need. Consistent, connected experiences across device or platformEnterprise-class services with no compromises to availability, reliability or security.
Microsoft invests heavily in innovations to help drive the technology further.
Thousands of companies around the world provide software, services, and support
Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners
Business Productivity Online Suite
Microsoft Online Services
Feature Overview
•5GB (default) up to 25GB Mailbox•Outlook and Web Access•Anti-Virus/Anti-Spam•Shared Calendars, Contacts & Tasks•Active Sync Mobile Devices•Blackberry Device Support*•Compliance Archiving*
• 250MB storage allocation per user • Collaboration• Portal• Enterprise Content Management• Search• Business Process Forms• Platform & Extensibility
•Web Conferencing•Small group collaboration to large events•Desktop sharing, chat, question manager•Training support and virtual breakout rooms•VOIP or PSTN voice support•Live 360 degree panoramic video
• Instant Messaging and Presence• Group IM• Address Book Search• Distribution List Expansion• File Transfer• 1:1 Audio and Video
* Optional capabilities at additional cost
Microsoft Online Today
Business Productivity Online Suite Reference Customers
More than 2M paid seats from customers of all sizes
Retail USL PricingBPOS Standard
7
Exchange Online Standard$5.00
Office Communications Online (IM and Presence)
$2.00
Office Live Meeting Standard$4.50
Office SharePointOnline Standard
$5.25
Deskless Worker Suite
$3.00
Business Productivity Online Suite
Includes:Exchange StandardSharePoint Standard
Office CommunicationsLive Meeting Standard
$10.00
40%off
Exchange OnlineDeskless Worker $2.00
SharePoint OnlineDeskless Worker $2.00
BPOS Dedicated requires additional Service Subscription License (SSL) including first 5000 seatsPricing above does not include volume discounts and Step Up discount
• No hardware build-out cost• No more periodic server upgrade consulting
projects• Software offered as a pure subscription
Reduce both capital expenditure and
operational expense
• Flat per-user, per-month fee• No need to renew software and hardware
purchases every few years• Your price is protected for the duration of
your contract
Make your cost even and
predictable
• Avoid over-purchasing• Scale as your business grows• Get the right license for the right users with
deskless worker option
Buy what you need when you need it
Finance Benefits
“Not having to pay up front is a significant benefit.”
Ariejan van Saane, General Manager, Procore
“As a businessman, I have to control capital costs and my operating budget. Microsoft Online Services is a fraction of the cost and a quantum leap forward in capability”
Jeff Staser, Founder, Staser Consulting Group
“If we need to support 150 people, we can get 150 people up and running in a matter of days.”
Jennifer Boyd, Administrative Manager, Staser Consulting Group
• Multiple layers of data security• Secure access via SSL• Physical and logical separation
within datacenter
Highly secure
• Geo-redundant datacenters• N+1 architecture within
datacenter• 99.9% uptime SLA
Business class availability
backed by SLAs
• ISO 27001• FERPA• HIPAA• SAS70 Type II• ITIL/MOF operational practices
Assurance of world class operational standards
Process BenefitsWhat would it cost you to achieve…
“What if it breaks when I need it? I haven’t received e-mail all day—is something down? There’s an emotional component that I can’t put a price or a time value on, but it’s something that I’m very pleased to relinquish.”
- JW Keller, President, Datatune
“Our e-mail and appointment systems are so much more dependable than they used to be, which is important for a healthcare provider. Microsoft Online Services gives us the reliability our employees and customers demand.”
- Derk Rietveld, CEO and Orthopedic Surgeon, annatommie
“We simply could not use a system like Gmail. There may be private information involved, and we needed a guarantee that the information would remain secure. It needs to stay within the domain of the hospital, and we can do that with the Microsoft Online Services solution.”
- Jan van Glabbeek, Head of IT, Ziekenhuis Amstelland
People Benefits
• Work seamlessly with Office • Rich client, web, mobile access • Minimize end user impact with cloud transition
End User Familiarity
• Collaborate across multiple modes• Quick context switch between email, IM,
conferencing• Secure anywhere access without VPN
Integrated Communication
• Standard and Deskless Worker• Gives IT tools to segment the workforce• Reach users previously too costly for IT to
serve
Right Offer for Right Users
“We are guaranteed instant access to any new functionality or upgrades. With our small IT department, we couldn't stay on the cutting edge. We have a lot on our plate, so upgrading applications sometimes takes a back seat."
- Bob Fries, IT Manager, City of Carlsbad
“Now it’s easy for our consultants to work anywhere they have Internet access. They can search documents and share knowledge, find each other, and collaborate in virtual teams—all using the same simple tools.”- Ariejan van Saane, General Manager, Procore
“It was very easy to ramp up on the Business Productivity Online Suite. We already work with Exchange, SharePoint and Live Meeting, so we only had to learn the minute changes with the online versions. So for very little time and money on our part, we were ready to take advantage of the Microsoft Online Suite.”- Danny Burlage, Founder and Chief Technology Officer, Wortell
“From an IT standpoint, we believe that the only computer equipment we need is what is necessary for a person to do his or her job.”
- Craig Hergenroether, Chief Information Officer, Barry Wehmiller
Technology Benefits• Eliminate server installation and configuration• Provision users quickly• Migrate users rapidly with Active Directory
integration
Faster deployment
• Get the most out of your software investment• Software is always up to date• No more server upgrades
Accelerate Speed to Value
• Single console• Simplified admin interface• Embedded guidance and tips
Simplified management
“With the Business Productivity Online Suite, the speed we can deploy our consultants to new worksites is unbeatable. Instead of two weeks, it takes two hours to deploy online access to all the productivity tools they need to get to work.”- Fabrice Garçon, Managing Director , Peaks
“Now it’s easy for our consultants to work anywhere they have Internet access. They can search documents and share knowledge, find each other, and collaborate in virtual teams—all using the same simple tools.”- Ariejan van Saane, General Manager, Procore
“Now it’s easy for our consultants to work anywhere they have Internet access. They can search documents and share knowledge, find each other, and collaborate in virtual teams—all using the same simple tools.”- Ariejan van Saane, General Manager, Procore
“We wanted to give our corporate operational staff more time to devise winning jewelry strategies and marketing campaigns and free our store people to sell.”
-Jim Rouse, Chief Financial Officer, Reed Jewelers
Virginia with backup in Washington1. Brazil2. Canada 3. Chile4. Colombia5. Mexico6. Puerto Rico7. United States
Dublin with backup in Amsterdam1. Austria 2. Belgium 3. Czech Republic4. Denmark 5. Finland 6. France 7. Germany8. Greece9. Hungary 10. Ireland11. Italy
13. Israel14. Netherlands15. Norway 16. Poland17. Portugal 18. Romania19. Spain 20. Sweden 21. Switzerland 22. UK
Singapore with backup in Hong Kong1. Australia2. Hong Kong3. India4. Japan5. New Zealand6. Singapore
Data Center location will be based on ship-to address during the purchase process
Data will reside in 2 Data Centers to provide geo-redundancy
Data Center Footprint
Commercially available todayAvailable only as trial today, future commercial availability
Integrated CapabilitiesCommunicate and collaborate seamlessly across applications and devices
Instant MessagingE-mail
Web Conferencing
Document Sharing PresenceCalendaring Work Flow Mobility Offl ine Access Archiving
Right Features for Right Users
Deskless Worker is a low cost offering to users that do not have messaging and collaboration capabilities today
Exchange Online Deskless Worker
• 500 MB mailbox
• Outlook Web Access Light only
• Messaging, calendar, contacts
• Anti-Virus / Anti-Spam
• Optional archiving and mail encryption
• No Mobile Access
SharePoint Online Deskless Worker
• Read-Only Access to calendars, contacts, portal sites only
• Read-write access to Wikis, Blogs and Surveys
• Set-mail alerts
• Search capabilities
• No Mobile Access
Giving IT the flexibility to choose Online deployment by geography, workload or roles
HQ
Branch OfficeFlexible Deployment Choices
Simplified ManagementUnified access point for all Online services
Subscription and Trial
Web AccessService
Administration
Trial and Buy User
Management Settings Support Tools
Anywhere* Access without VPN
Single Sign On Application
Access SharePoint Links Downloads Password Reset
Rich Client Access
IT Pro End User
• Anywhere internet access is available• Only available with BPOS-Standard today
• Enhances productivity with full functionality software
• Delivers richer capabilities (Portal, ECM, Collaboration)
• Lowers costs and increases productivity with rich web-conferencing
• Provides enhanced functionality through better integration
Greatest Functionality with Best User Experience
Software and Services to Fit Customer Needs
Enterprise Software at Internet Scale
Enterprise Capabilities
Choice & Flexibility
Richest Software
• Enables co-existence with on-premises capabilities
• Supports range of requirements from simple to complex
• Enables organizations to manage and adapt to change
• Provides choice of web based or desktop clients
• Built on proven Internet scale infrastructure
• Brings a background in enterprise software to new delivery models
• Delivers enterprise class reliability and security
• Offers 24/7 dedicated telephone support
• Integrates with existing, familiar infrastructure
Why Microsoft Online is Unique
Manage & Secure PCs AnywhereProtect PCs from malware
Manage updates
Proactively monitor PCs
Provide remote assistance
Inventory hardware and software
Set security policies
Enable a Mobile Workforce• Users can be managed from the office,
branch office, or on the road• IT and partners can work from anywhere too
How to Get Started
Learn more:http://microsoft.com/online
30 Days Free Trial: https://mocp.microsoftonline.com
© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after
the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Customer case studies
Simplifies IT administration
Saves time and money
Boosts productivity Streamlines
communication and collaboration
Provides strong technical support
Deployed the Business Productivity Online Suite from Microsoft® Online Services
Provides hosted services including Microsoft Exchange Online, Office SharePoint Online, and Office Live Meeting
Needed new communication and collaboration solution
Did not want to hire new IT staff to manage new technology
Case Study: Manufacturer saves time, boosts productivity by 50 percent by using online services
“The Business Productivity Online Suite gives me multiple data centers that are protected, so I have redundancy and security for a very minimal cost.”
Jay Magness, IT Manager, Medway/PFT
Simplified management
Improved reliability More flexibility and
control Cost savings
Transpara chose the Business Productivity Online Suite from Microsoft Online Services
The solution is messaging and collaboration software hosted by Microsoft and delivered over the Internet
Case Study: Online subscription e-mail services reduce IT workload, increase company control
“Compared with the effort that it takes to manage an on-premise server computer, the effort that it takes to use the Business Productivity Online Suite is a big
zero. It’s great.” Michael Saucier, Founder and CEO, Transpara
Transpara is committed to using a hosted, subscription-based e-mail and messaging model
Company wanted better mailbox integration and data center reliability than it achieved using various external Microsoft® Exchange Server hosts
Decreases costs Eases IT
management Saves time Improves employee
communication Enhances system
security
Deployed the Business Productivity Online Suite from Microsoft® Online Services
Provides hosted services including Microsoft Exchange Online, Office Live Meeting, and Office SharePoint® Online
Small IT staff did not have time to focus on overall IT goals
Needed new communication solution but did not have the financial resources available for new technology
Case Study: Healthcare firm uses new hosted solution to control costs and improve communication
“CG Healthcare Solutions is a small company . . . so the Business Productivity Online Suite is the
perfect solution for us. We don’t have to purchase new servers or other IT components.”
Paul Barresi, IT Manager, CG Healthcare/Cowan, Gunteski & Co.
Privacy ProgramDesigned to establish consistent "high bar" privacy practices that support global standards for data handling and transfer
Notice
Choice
Disclosure
Documented & enforced privacy requirements Microsoft Online Services Privacy Statement Microsoft Online Services Privacy and
Regulatory Divisional Requirements Specific to Software + Services
Corporate-level Privacy Guidelines for Service Development
Privacy disclosures & transparency Microsoft Online Services Privacy Statement EU Safe Harbor Certification
