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    Alcatel-LucentInstantZoneR e L e A S e 2 . 5

    The Alcatel-Lucent Instant Zone (IZO) is an application that enables mobile service providers to address hyper-

    market segmentation by creating attractive tari packages based on the location o the subscriber. The Alcatel-

    Lucent IZO is a key sotware component within the Alcatel-Lucent Convergent Payment solution. Alcatel-LucentConvergent Payment is an industry-leading, highly confgurable and proven solution with deployments by

    210 service providers supporting more than 400 million subscribers worldwide.

    TheAlcatel-LucentInstantZone(IZO)

    allows mobile service providers to dene

    key zones, such as home zones, regional

    zones and yield zones, to support a

    greater diversity o price plans or

    currentandfuturesubscribers.For

    example, when a mobile subscriber iswithin their home zone, the service

    provider may choose to apply a dierent

    rate, which translates to a ee equal

    toorbetterthantheirxed-linerate

    or the month; when the subscriber

    is outside their designated zones,

    the standard price plan would apply.

    Similarly oce zones can be proposed

    to enterprises; as enterprises may have

    multiple oce locations, they may want

    to have multiple zones dened as the

    oce zone or their employees.

    TheAlcatel-LucentIZOallowsservice

    providers to support dened zones

    or both voice and data services and to

    support multiple zones per subscriber.

    Some examples o zones that could be

    oered are:

    Regionalzonessupporting special-

    ized taris or regions where xed

    line penetration is low

    Homezonestargeting consumer

    segments

    Ofcezonesocusing on corporate

    orsmall-to-mediumbusinesssegments

    Campuszonesaddressing univer-

    sity students

    Specialeventszonessupporting

    zones created around stadiums,

    concert halls and estivals

    Touristzonestargeting the discre-

    tionary income o roaming prepaid

    SubscriberIdentityModule(SIM)users

    Commercialzonescombining mobile

    value-callconceptswithenterprise

    marketing partners such as coee

    shops and associated loyalty programs

    Yieldzonesenabling dynamic yield

    management based on local network

    conditions, with attractive taris at

    off-peaksforencouragingcalls

    The denition o zones with specialized

    tari structures has demonstrated the

    ability to increase service usage, reduce

    churn and even acquire subscribers

    fromxed-lineproviders.

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    Alcatel-LucentInstantZone|Release2.5|DataSheet2

    Features

    HomezoneandGroupzone

    Dene one or more subscriber

    specic zones or consumers,

    amilies and enterprises

    Apply discounted when calls are

    perormed rom these subscriberspecic zones

    Allow multiple zones per subscriber

    Regionalzone

    Dene geographical zones or

    all subscribers

    Apply discounted taris when

    calls are perormed rom these

    geographical zones

    Preferredzone

    Associateoneormorepre-dened

    regional zones to specic subscribers

    Apply discounted taris when

    calls are perormed rom these

    geographical zones

    Allow multiple zones per subscriber

    Yieldzone

    Discount is based on the trac in

    the zone, periodically calculated

    using current trac data and

    historical data

    Discount inormation can be

    cell-broadcastedinthezone

    (congurable option) or can berequested by individual subscribers

    using Unstructured Supplementary

    Service Data (USSD)

    Subscribers are notied o the

    discount by fash Short Message

    Service (SMS) when they launch

    a call (as ultimate guarantee)

    Geographicnumbertranslationto

    implementapseudoxed/longdis-

    tance call with tari dierentiation

    basedoncalled-numbergeographi-

    cal zone

    Hyper-segmentation

    Apply unique taris or voice as

    well as data

    Several zone types can be dened

    to create new commercial packages

    such as event zone or campus zone

    Nomodicationofthehandset

    required

    Simultaneoussupportof2G,3G,

    and 4G mobile networks

    End-userinteractionandprovisioning

    Sel care application programming

    interface(AP)I(subscriber-specic

    zoneprovisioningandlocation/

    discount inquiry) available or sel

    care channels

    USSDself-carechannelintegrated

    inAlcatel-LucentInstantConver-gent Charging Suite

    Service provider administrators

    can create, modiy or delete zones

    usingaweb-basedGraphicalUser

    Interface(GUI)orusingbatchles

    Database can be extended to add

    parameters or zone denition

    and to improve zone accuracy

    Choice o algorithms available to

    calculate the actual denition o

    the zones

    OpenAPIs

    Easeofintegrationwiththird-party

    informationtechnology(IT)and

    networkelementsusingopeninter-

    facesbasedonXMLandSimple

    ObjectAccessProtocol(SOAP)

    Highavailability

    Highavailabilitysolutionoffering

    active-standbycongurations

    Geographical diversity to support

    disaster avoidance and disaster

    recovery programs

    Extensiveusagerecords

    Generation o call detail records

    (CDRs)/eventdatarecords(EDRs)

    in operator congurable ormats

    (ASN.1)

    Benefts

    Encouragessubscriberstosubstitute

    mobile services or xed services

    Denesuniqueratesbasedonthe

    zones associated with the givensubscriber

    Denesgeographicallydiscounted

    calls or all subscribers

    Allowstariffsdynamicallydepen-

    dent on current load in yield zones

    dened as individual cells or groups

    ofcells:peaksandoff-peaksareef-

    ciently tracked, network utilization

    is optimized, congestion

    risk is reduced, playul oers with

    attractive taris help reduce churn,

    gain new subscribers and increase

    consumption

    Simultaneouslyaddressesconsumer

    home zones, enterprise oce zones,

    and campus zones or universities

    Simpliessubscriber-zoneprocesscalculationwithpre-integrated

    GeographicInformationSystem

    (GIS)byenteringsubscribers

    physical address

    Allowsend-userqueryonpresent

    zone location

    Simultaneouslysupportsboth

    prepaidandpost-paidsubscribers,

    eliminating the need to have sepa-

    rate support inrastructures

    OffersopenAPIsforeaseofintegra-

    tion into existing service providerenvironment

    Deliversexibilitytosupporta

    number o dierent connectors

    tothird-partyelements:

    Real-TimeCharging/CallControl

    system,forreal-timelocation-

    based charging

    HomeLocationRegister(HLR),for

    retrievingtheend-userlocation,

    e.g.whenCellIdisnotprovided

    by the network or in case o called

    location option

    NetworkTopologyDataBase,for

    keeping the cell database o the

    Alcatel-LucentIZOup-to-date

    Short Message Service Cell Broad-

    cast system (SMS CB), or the yield

    zone discount inormation broad-

    cast option

    OperationandMaintenanceCenter

    (OMC),forcollectingcellload

    indicators or yield zone

    GeographicInformationSystem

    (GIS),forenablingzonecalculation

    rom physical address

    OperationsSupportSystem/Business

    SupportSystem(OSS/BSS),e.g.for

    customer care or customer sel

    provisioning

    Abilitytoeasilysupporttheexpansion

    and evolution o the network

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    Alcatel-LucentInstantZone|Release2.5|DataSheet 3

    Flexible architecture

    TheAlcatel-LucentIZOisahighly

    fexible application with a set o open

    APIsthatalloweasyintegrationinto

    a service provider environment. The

    Alcatel-LucentIZOconsistsoftwomain

    sotware components: the Zone Manager

    and the Zone Generator (optional).

    Zone Manager

    The Zone Manager contains the

    denitions o all zones, cells and

    subscribers. To apply the correct tari

    plan, the zone denition inormation

    canbeprovidedbytheAlcatel-Lucent

    IZOinreal-time:

    Eithertoanon-linechargingsystem

    (inprepaid/post-paidon-line

    charging cases)

    Ortoacall/sessioncontrolsystem

    (inpost-paidoff-linechargingcases)

    which enriches the network CDR

    with zoning inormation that can

    be used by billing

    TheZoneManagerispre-integratedwith

    theAlcatel-LucentInstantConvergent

    Charging(ICC)Suiteforon-linecharging

    casesandwithAlcatel-LucentService

    InteractionGatewayReal-TimeCall

    Control(SIGRTCC)foroff-linecharging

    cases.Whenintegratedwithathird-

    partyon-linechargingsystemorcall/

    session control system, the Zone Manager

    canbetriggeredeitherbyitsreal-time

    XMLAPIorthankstoAlcatel-Lucent

    SIGRTCCwhichcanactasaproxy

    betweenthenetworkandthird-party

    on-linechargingsystem.

    The Zone Manager is triggered by

    receiving requests rom these systems

    and then responds in real time with

    the appropriate inormation or rating,

    depending on the particular zone

    where the calling party is (or possibly

    the called party).

    Ifneeded,theZoneManagercelland

    zone data can be synchronized rom the

    operator network topology database

    thankstoaleinterface.Inaddition,

    the Zone Manager has the ability to

    querytheHLRtorefreshthecurrent

    location o the subscriber and use

    network inormation such as Mobile

    StationISDNnumber(MSISDN)andcell

    identitytorequestthereal-timezone

    calculation to be completed by the

    Zone Generator. The result is compared

    to the dened zones associated with a

    given subscriber.

    ForYieldZonepurposes,theZone

    ManageralsointerfaceswiththeOMC-R

    touploadcellloaddata(pre-integrated

    withtheAlcatel-Lucent9159Network

    PerformanceOptimizeroftheAlcatel-

    LucentOperationandMaintenance

    CenterRadio[OMC-R]solution)

    and with the Cell Broadcast system

    toadvertiseYieldZonediscounts

    (pre-integratedwiththeMicrosoft

    ContentManagementServer[MCMS]

    CellBroadcastsolutionfromIntersec).

    IT platform

    Instant Zone (IZO)

    XML/HTTP(s)

    CSV/FTP

    MAP

    CSV/FTPSOAP

    Zonemanager

    SMS CB

    OMC-R

    HLR

    Topology DBGIS

    CellsZonesUsers

    Zonegenerator(optional)

    GUIs

    XML/HTTP(s)

    Call/session control and charging system(ALU ICC, SIG RTCC or third-party system)

    GSM/UMTS, CDMA, IWS, WiMAX

    Optional(queried

    when A orB locationis missing)

    Optional(feeds

    cells andzones inIZO DB)

    Requiredfor Yield

    Zone (feedscells loadin IZO DB)

    Optional(used to

    broadcastdiscountsto users)

    Optional(used forpostaladdress

    conversion)

    Prepaid andpostpaid

    Open interfaces.Pre-integratedwith ALU and

    third-party GMLC,HLR, OMC and

    SMS-CB

    Open interface.Pre-integrated

    with third-party GISsystem

    Open interface.Pre-integrated by ALU ICC

    and SIG real time call control

    Open interface.Pre-integrated by

    ALU ICC (provisioning highlevel API, customer careand self-care channels)

    XML/HTTP(s) or SOAP

    OSS/BSS systems (configuration, provisioning,customer care, self care (Web, USSD, IVR, ...)

    Figure 1. Instant Zone Architecture

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    www.alcatel-lucent.com Alcatl, Lucnt, Alcatl-Lucnt and th Alcatl-Lucnt logoar tradmarks of Alcatl-Lucnt. All othr tradmarks ar th proprty of thir rspctiv ownrs.Th information prsntd is subjct to chang without notic. Alcatl-Lucnt assums no rsponsibilityfor inaccuracis containd hrin. Copyright 2010 Alcatl-Lucnt. All rights rsrvd.ASG2809101149 (12)

    Zone Generator

    The Zone Generator is an optional

    unctional entity which can perorm

    the zone denitions (links between

    cells and zones) that are used by the

    Zone Manager. This unction can

    be used:

    On-line(thelinksbetweencellsandzonesisdeterminedinreal-time

    whentheAlcatel-LucentIZOis

    queried, according to current net-

    work topology)

    Off-line(thelinksarecreatedat

    zonecreationtimeintheAlcatel-

    LucentIZOdatabase)only

    availableusingXMLprovisioning

    APIincurrentrelease

    To enhance the degree o accuracy

    when calculating the individual zones,the Zone Generator uses network

    parameters such as cell identity, latitude

    and longitude o the Base Transceiver

    Station (BTS), radius o the cell, and

    anglesoftransmission.Inaddition,

    aplug-inmodulefacilitatesintegra-

    tionwithathird-partyGIS.ThisGIS

    pre-integrationwiththeZoneGenera-

    tor enables the mobile service provider,

    when provisioning subscriber specic

    zones, to benet rom a cell identity

    process calculation simply by entering

    aphysicaladdress(street,ZIPcodeor

    postal code, and city).

    Itisimportanttonotethatthe

    Alcatel-LucentIZOcanbeproposed

    withouttheZoneGenerator.Inthis

    case, the links between cells and zones

    must be explicitly provided at provi-

    sioning time, typically in the network

    topology les that could be generated

    byathird-partyzonegenerator.

    Easy integration in networkand OSS/BSS environment

    ThankstotheopenAPIs(XMLandSOAP)

    and the multiple integration schemes

    oered by Zone Manager and Zone

    Generator,theAlcatel-LucentIZOcan

    easily be integrated with both network

    andOSS/BSSelements.ThiscapabilityallowstheAlcatel-LucentIZOto:

    Simultaneouslysupportmultiple

    networks, including Global System

    or Mobile Communications (GSM),

    CDMA, General Packet Radio Service

    (GPRS) and Universal Mobile Tele-

    communications System (UMTS)

    FulllallOSS/BSSneeds(provisioning,

    customercare,self-care)

    TheAlcatel-LucentIZOalsoprovides

    aweb-basedGUIforserviceprovideradministrators to allow the operator to

    supplyanydatarequiredbytheAlcatel-

    LucentIZO(cells,zones,subscribers).

    TheAlcatel-LucentIZOcanbedeployed

    as a standalone product, leveraging

    itsopenAPIsfordeploymentsin third-

    party component environments, or can

    bedeliveredpre-integratedwiththe

    end-to-endAlcatel-LucentConvergent

    Payment solution, including the

    Alcatel-LucentICCSuite.

    Pre-integratedAlcatel-Lucent products

    Alcatel-LucentInstantConvergent

    ChargingSuite(ICC)

    Acomplete,end-to-endconvergent

    payment solution that supports

    real-timerating,chargingand

    billing or wire line, wireless, data

    andvideo(quadruple-play)and

    associatedvalue-addedservicesfor

    prepaidandpost-paidsubscribers

    Alcatel-LucentServiceInteraction

    Gateway(SIG)

    Amulti-purposehighlyprogram-

    mablecall/sessioncontrolmodule

    whichcanbeusedforAlcatel-Lucent

    IZOintegrationinoff-linecharging

    modelsorasaproxytothird-party

    on-linechargingsystems Alcatel-Lucent9159NetworkPerfor-

    manceOptimizer(NPO),partofthe

    Alcatel-LucentOMC-Rsolution

    A powerul perormance

    management system used by

    theAlcatel-LucentIZOtoupload

    cell load inormation

    Technical Specifcations

    Standards-based platform

    LatestIThardware

    Solaris or Linux oprating systm

    Supported protocols and interfaces

    InternalProtocols:DistributedProcessingEnvironment(DPE)

    APIs

    XML/HTTP

    SOAP

    Fil (csv)

    MAP

    Administration:Alcatel-LucentIZOGUI