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8/3/2019 Federal Reserve Board releases orders related to the previously announced monetary sanctions against five bankin
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UNITED STATES OF AMERICABEFORE THE
BOARD OF GOVERNORS OF THE FEDERAL RESERVE SYSTEMWASHINGTON, D.C.
In the Matter of
JPMORGAN CHASE & CO.New York, New York
and
EMC MORTGAGE CORPORATIONLewisville, Texas
FRB Docket No. 12-009-CMP-HC12-009-CMP-DEO
Order of Assessment of a Civil
Money Penalty Issued Upon ConsentPursuant to the Federal DepositInsurance Act, as Amended
WHEREAS, JPMorgan Chase & Co., New York, New York (JPMC), a registered bank
holding company, owns and controls JPMorgan Chase Bank, National Association, Columbus,
Ohio (the Bank), a national bank, and numerous direct and indirect nonbank subsidiaries,
including EMC Mortgage Corporation, Lewisville, Texas (EMC) and its direct and indirect
subsidiaries;
WHEREAS, JPMC has engaged in the business of servicing residential mortgage loans
through non-bank subsidiaries, including EMC and its subsidiaries (collectively, the Mortgage
Servicing Companies), as well as through the Bank. The Mortgage Servicing Companies have
serviced residential mortgage loans that are held in the portfolios of (a) EMC and its subsidiaries;
(b) the Federal National Mortgage Association, the Federal Home Loan Mortgage Corporation,
and the Government National Mortgage Association; and (c) various investors, including
securitization trusts pursuant to Pooling and Servicing Agreements and similar agreements
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(collectively, the Servicing Portfolio). The Mortgage Servicing Companies have had
substantial responsibilities with respect to the Servicing Portfolio for the initiation and handling
of foreclosure proceedings, and loss mitigation activities (Loss Mitigation or Loss Mitigation
Activities include activities related to special forbearances, repayment plans, modifications,
short refinances, short sales, cash-for-keys, and deeds-in-lieu of foreclosure);
WHEREAS, on or about April 1, 2011, JPMC transferred all of the residential mortgage
loan servicing rights and certain related assets and liabilities of the Mortgage Servicing
Companies to the Bank. Following consummation of that transfer, the Mortgage Servicing
Companies are no longer in the business of residential mortgage loan servicing, and only the
Bank is conducting residential mortgage loan servicing within the JPMC organization.
WHEREAS, JPMC, through the Bank and the Mortgage Servicing Companies,
collectively, is the third largest servicer of residential mortgages in the United States and services
a portfolio of 8.5 million residential mortgage loans. During the recent financial crisis, a
substantially larger number of residential mortgage loans became past due than in earlier years.
Many of the past due mortgages have resulted in foreclosure actions. From January 1, 2009, to
December 31, 2010, the Mortgage Servicing Companies initiated 256,179 foreclosure actions;
WHEREAS, the Mortgage Servicing Companies, in connection with the process leading
to certain foreclosures involving the Servicing Portfolio, allegedly:
(a) Filed or caused to be filed in state courts and in connection with bankruptcy
proceedings in federal courts numerous affidavits executed by employees of the
Mortgage Servicing Companies or employees of third-party providers making various
assertions, such as the ownership of the mortgage note and mortgage, the amount of
principal and interest due, and the fees and expenses chargeable to the borrower, in which
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the affiant represented that the assertions in the affidavit were made based on personal
knowledge or based on a review by the affiant of the relevant books and records, when, in
many cases, they were not based on such knowledge or review;
(b) Filed or caused to be filed in state courts and in connection with bankruptcy
proceedings in federal courts or in the local land record offices, numerous affidavits and
other mortgage-related documents that were not properly notarized, including those not
signed or affirmed in the presence of a notary;
(c) Litigated foreclosure and bankruptcy proceedings and initiated non-judicial
foreclosures without always confirming that documentation of ownership was in order at
the appropriate time, including confirming that the promissory note and mortgage
document were properly endorsed or assigned and, if necessary, in the possession of the
appropriate party;
(d) Failed to respond in a sufficient and timely manner to the increased level of
foreclosures by increasing financial, staffing, and managerial resources to ensure that the
Mortgage Servicing Companies adequately handled the foreclosure process; failed to
respond in a sufficient and timely manner to the increased level of Loss Mitigation
Activities to ensure timely, effective and efficient communication with borrowers with
respect to Loss Mitigation Activities and foreclosure activities, and full exploration of
Loss Mitigation options or programs prior to completion of foreclosure activities; and
(e) Failed to have adequate internal controls, policies and procedures, compliance
risk management, internal audit, training, and oversight of the foreclosure process,
including sufficient oversight of outside counsel and other third-party providers handling
foreclosure-related services with respect to the Servicing Portfolio;
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WHEREAS, as part of a horizontal review of various major residential mortgage
servicers conducted by the Board of Governors of the Federal Reserve System (the Board of
Governors), the Federal Deposit Insurance Corporation (the FDIC), the Office of the
Comptroller of the Currency (the OCC), and the Office of Thrift Supervision, examiners from
the Federal Reserve Bank of New York (the Reserve Bank) reviewed certain residential
mortgage loan servicing and foreclosure-related processes at the Mortgage Servicing Companies,
and examiners from the OCC reviewed certain residential mortgage loan servicing and
foreclosure-related practices at the Bank;
WHEREAS, on April 13, 2011, the Bank and the OCC entered into a consent order to
address areas of alleged weakness identified by the OCC in loan servicing, Loss Mitigation,
foreclosure activities, and related functions (the OCC Consent Order);
WHEREAS, in the OCC Consent Order, the OCC made findings, which the Bank neither
admitted nor denied, that there were unsafe or unsound practices with respect to the manner in
which the Bank handled various foreclosure and related activities;
WHEREAS, the OCCs findings also raised concerns that JPMC did not adequately
assess the potential risks associated with these activities;
WHEREAS, as evidenced by the findings in the OCC Consent Order and the alleged
deficiencies at the Mortgage Servicing Companies, JPMC allegedly failed to provide effective
oversight with respect to the loan servicing, Loss Mitigation, foreclosure activities, and related
functions of the Mortgage Servicing Companies and the Bank, including the Mortgage Servicing
Companies and Banks risk management, audit, and compliance programs, vendor management,
document execution practices, and staffing and managerial resources as they pertain to those
activities and related functions;
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WHEREAS, on April 13, 2011, the Board of Governors, on the one hand, and JPMC and
EMC, on the other hand, entered into a Consent Order designed to correct the aforementioned
alleged conduct (the Board Consent Order);
WHEREAS, the conduct which was the subject of the Board Consent Order allegedly
constitutes unsafe or unsound practices in conducting the affairs of JPMC and the Mortgage
Servicing Companies within the meaning of section 8 of the Federal Deposit Insurance Act, as
amended (12 U.S.C. 1818) (the FDI Act);
WHEREAS, the Board of Governors issues this Order of Assessment of a Civil Money
Penalty Issued Upon Consent (the Consent Assessment Order) against JPMC and the
Mortgage Servicing Companies in conjunction with the Board Consent Order;
WHEREAS, JPMC and the Mortgage Servicing Companies have taken steps to comply
with the Board Consent Order and continue to take additional steps;
WHEREAS, on February 9, 2012, JPMC, the Mortgage Servicing Companies, and/or
certain of their affiliates (the JPMC Parties) entered into an agreement with the United States,
acting through the United States Department of Justice, and with the Attorneys General of
various states to settle certain potential civil claims against the JPMC Parties for their conduct,
among other things, in connection with the servicing of mortgage loans by the Mortgage
Servicing Companies (the Settlement Agreement);
WHEREAS, as part of the Settlement Agreement, the JPMC Parties agreed to provide
consumer relief, which may include mortgage principal reductions or refinancing, and other
assistance to certain residential mortgage borrowers (the Borrower Assistance). As part of the
Settlement Agreement, the JPMC Parties also agreed that certain payments would be made to the
United States (the Hard Dollar Payments). Portions of those payments may go directly to
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judicial review of this Consent Assessment Order; (iv) contest the issuance of this Consent
Assessment Order by the Board of Governors; and (v) challenge or contest, in any manner, the
basis, issuance, validity, terms, effectiveness or enforceability of this Consent Assessment Order
or any provision hereof.
NOW, THEREFORE, before the filing of any notices, or taking of any testimony or
adjudication of or finding on any issues of fact or law herein, and without this Consent
Assessment Order constituting an admission by JPMC or the Mortgage Servicing Companies of
any allegation made or implied by the Board of Governors in connection with this matter, and
solely for the purpose of settling this matter without a formal proceeding being filed and without
the necessity for protracted or extended hearings or testimony, it is hereby ORDERED by the
Board of Governors, pursuant to sections 8(b)(3) and (i)(2)(B) of the FDI Act (12 U.S.C.
1818(b)(3) and 1818(i)(2)(B)), that:
1. JPMC and the Mortgage Servicing Companies are hereby jointly and severally
assessed a CMP in the amount of $275,000,000 to be paid as provided in this Consent
Assessment Order.
2. Pursuant to section 8(i)(2)(F) of the FDI Act (12 U.S.C. 1818(i)(2)(F)), the
Board of Governors shall remit up to $275,000,000 of the CMP by an amount equivalent to the
aggregate dollar value of the Borrower Assistance provided and Federal Payments made by the
JPMC Parties pursuant to the Settlement Agreement (with crediting to be determined pursuant to
the same mechanism used in the Settlement Agreement, provided that no amount shall be
remitted for bonuses or incentives received by or credited to the JPMC Parties), under the
following conditions:
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(i) The Borrower Assistance is provided for the remedial programs specified in the
Settlement Agreement in accordance with the terms and conditions specified in the Settlement
Agreement for such programs;
(ii) Any documents associated with the Borrower Assistance provided and Federal
Payments made by the JPMC Parties pursuant to the Settlement Agreement are made available to
the Reserve Bank upon request;
(iii) On a quarterly basis and until the earlier of the date on which the Settlement
Agreements requirements pertaining to the Borrower Assistance and Federal Payments are fully
satisfied or on which the CMP has been fully satisfied, JPMC and the Mortgage Servicing
Companies submit to the Reserve Bank a detailed report and accounting on the Borrower
Assistance provided by and Federal Payments made pursuant to the Settlement Agreement and a
certification by JPMC and the Mortgage Servicing Companies that any such Borrower
Assistance provided and Federal Payments made were provided and made in full compliance
with the terms and conditions of the Settlement Agreement; and
(iv) Within the earlier of 30 days of full satisfaction of the terms and conditions of the
Settlement Agreements requirements pertaining to Borrower Assistance and Federal Payments
or two years after the date of execution of this Consent Assessment Order, JPMC and the
Mortgage Servicing Companies submit to the Reserve Bank a certification that any Borrower
Assistance provided and Federal Payments made pursuant to the Settlement Agreement were
provided and made in full compliance with the terms and conditions of the Settlement
Agreement.
3. Pursuant to section 8(i)(2)(F) of the FDI Act (12 U.S.C. 1818(i)(2)(F)), the
Board of Governors shall also remit up to $275,000,000 of the CMP, to the extent not remitted
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pursuant to paragraph 2, by an amount equivalent to the aggregate amount of funds expended by
JPMC and the Mortgage Servicing Companies on funding for nonprofit housing counseling
organizations, approved by the U.S. Department of Housing and Urban Development, to provide
counseling to borrowers who are at risk of or are in default or foreclosure, or to provide
assistance to borrowers in connection with the independent foreclosure reviews required by the
Board Consent Order, under the following conditions:
(i) Within 30 days prior to the making of any expenditures pursuant to this paragraph 3,
JPMC and the Mortgage Servicing Companies submit to the Reserve Bank an acceptable written
plan for making such expenditures, including the manner by which such expenditures shall be
credited to JPMC and the Mortgage Servicing Companies; and
(ii) JPMC and the Mortgage Servicing Companies fully comply with the accepted plan.
4. No later than two years after the date of execution of this Consent Assessment
Order, JPMC and the Mortgage Servicing Companies shall pay any portion of the CMP that has
not been remitted pursuant to paragraphs 2 or 3 of this Consent Assessment Order as of such
date, plus interest on such portion calculated from the date of execution of this Consent
Assessment Order at the rate set forth in 28 U.S. C. 1961.
5. Payment of the CMP pursuant to paragraph 4 of this Consent Assessment Order
shall be made by a Fedwire transfer to the Federal Reserve Bank of Richmond, ABA No. 05
1000033, to the order of the Board of Governors General Fund, FRB General Ledger Account
number 220 400 010, which penalties the Board of Governors shall deposit on behalf of the
Board of Governors to the United States Treasury as required by section 8(i)(2)(J) of the
FDI Act, (12 U.S.C. 1818(i)(2)(J)).
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Notices
6. All communications regarding this Order shall be sent to:
(a) Ms. Dianne K. Dobbeck
Senior Vice PresidentFederal Reserve Bank of New York33 Liberty StreetNew York, New York 10045
(b) Mr. Anthony J. HoranSecretaryJPMorgan Chase & Co.EMC Mortgage Corporation270 Park Avenue, 38th FloorNew York, New York 10017
Miscellaneous
7. The provisions of this Consent Assessment Order shall be binding on JPMC and
the Mortgage Servicing Companies, and each of their institution-affiliated parties in their
capacities as such, and their successors and assigns.
8. Each provision of this Consent Assessment Order shall remain effective and
enforceable until stayed, modified, terminated, or suspended in writing by the Reserve Bank.
9. Notwithstanding any provision of this Consent Assessment Order, the Reserve
Bank may, in its sole discretion, grant written extensions of time to JPMC and the Mortgage
Servicing Companies to comply with any provision of this Consent Assessment Order.
10. Except as provided for in this Consent Assessment Order, the Board of Governors
hereby releases and discharges JPMC, the Mortgage Servicing Companies, and their affiliates,
successors, and assigns from all potential liability that has been or might have been asserted by
the Board of Governors based on the conduct that is the subject of this Consent Assessment
Order, to the extent known to the Board of Governors as of the effective date of this Consent
Assessment Order. The foregoing release and discharge shall not preclude or affect any right of
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the Board of Governors to determine and ensure compliance with the Board Consent Order or
this Consent Assessment Order, or any proceedings brought by the Board of Governors to
enforce the terms of the Board Consent Order or this Consent Assessment Order.
By Order of the Board of Governors effective this 9th day of February, 2012.
JPMORGAN CHASE & CO. BOARD OF GOVERNORS OF THEFEDERAL RESERVE SYSTEM
By: /s/ Stephen M. Cutler By: /s/ Jennifer J. JohnsonStephen M. Cutler Jennifer J. Johnson
General Counsel Secretary of the Board
EMC MORTGAGE CORPORATION
By: /s/ Stephen M. CutlerStephen M. CutlerGeneral Counsel
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UNITED STATES OF AMERICABEFORE THE
BOARD OF GOVERNORS OF THE FEDERAL RESERVE SYSTEMWASHINGTON, D.C.
In the Matter of
BANK OF AMERICA CORPORATIONCharlotte, North Carolina
Docket No. 12-007-CMP-HC
Order of Assessment of a CivilMoney Penalty Issued Upon ConsentPursuant to the Federal DepositInsurance Act, as Amended
WHEREAS, Bank of America Corporation, Charlotte, North Carolina (BAC), a
registered bank holding company, owns and controls Bank of America, N.A., Charlotte, North
Carolina (the Bank), a national bank;
WHEREAS, BAC, through the Bank, indirectly engages in the business of servicing
residential mortgage loans for the Bank, U.S. government-sponsored entities (the GSEs), and
various investors;
WHEREAS, with respect to the residential mortgage loans it services, the Bank initiates
and handles foreclosure proceedings and loss mitigation activities involving nonperforming
residential mortgage loans, including activities related to special forbearances, repayment plans,
modifications, short refinances, short sales, cash-for-keys, and deeds-in-lieu of foreclosure
(collectively, Loss Mitigation);
WHEREAS, as part of a horizontal review of various major residential mortgage
servicers conducted by the Board of Governors of the Federal Reserve System (the Board of
Governors), the Federal Deposit Insurance Corporation, the Office of the Comptroller of the
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Currency (the OCC), and the Office of Thrift Supervision, examiners from the Federal Reserve
Bank of Richmond (the Reserve Bank) and the OCC reviewed certain residential mortgage
loan servicing and foreclosure-related practices at the Bank;
WHEREAS, on April 13, 2011, the Bank and the OCC entered into a consent order to
address areas of alleged weakness identified by the OCC in loan servicing, Loss Mitigation,
foreclosure activities, and related functions (the OCC Consent Order);
WHEREAS, in the OCC Consent Order, the OCC made findings, which the Bank neither
admitted nor denied, that there were unsafe or unsound practices with respect to the manner in
which the Bank handled various foreclosure and related activities.
WHEREAS, the OCCs findings also raised concerns that BAC did not adequately assess
the potential risks associated with these activities;
WHEREAS, as evidenced by the findings in the OCC Consent Order, BAC allegedly
failed to provide effective oversight with respect to the loan servicing, Loss Mitigation,
foreclosure activities, and related functions of the Bank, including the Banks risk management,
audit, and compliance programs, vendor management, document execution practices, and
staffing and managerial resources as they pertain to those activities and related functions;
WHEREAS, on April 13, 2011, the Board of Governors and BAC entered into a Consent
Order to address the concerns raised by the OCC Consent Order and requiring BAC to take
specific measures to address those concerns (the Board Consent Order);
WHEREAS, the conduct which was the subject of the Board Consent Order allegedly
constitutes unsafe or unsound practices in conducting the affairs of BAC within the meaning of
section 8 of the Federal Deposit Insurance Act, as amended (12 U.S.C. 1818) (the FDI Act);
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WHEREAS, the Board of Governors issues this Order of Assessment of a Civil Money
Penalty Issued Upon Consent (the Consent Assessment Order) against BAC in conjunction
with the Board Consent Order;
WHEREAS, BAC has taken steps to comply with the Board Consent Order and continues
to take additional steps;
WHEREAS, on February 9, 2012, BAC and/or certain of its affiliates
(the BAC Parties) entered into an agreement with the United States, acting through the United
States Department of Justice, and with the Attorneys General of various states to settle certain
potential civil claims against the BAC Parties for their conduct, among other things, in
connection with the servicing of mortgage loans by the Bank (the Settlement Agreement);
WHEREAS, as part of the Settlement Agreement, the BAC Parties agreed to provide
consumer relief, which may include mortgage principal reductions or refinancing, and other
assistance to certain residential mortgage borrowers (the Borrower Assistance). As part of the
Settlement Agreement, the BAC Parties also agreed that certain payments would be made to the
United States (the Hard Dollar Payments). Portions of those payments may go directly to
various agencies of the federal government (the Federal Payments). The amount of Borrower
Assistance provided by the BAC Parties, together with the Hard Dollar Payments made pursuant
to the Settlement Agreement, is expected to be equal to or greater than $10.5 billion;
WHEREAS, BAC has consented to the assessment of a civil money penalty in the
amount of $175,500,000 by the Board of Governors (the CMP) pursuant to section 8(b)(3) and
(i)(2)(B) of the FDI Act (12 U.S.C. 1818(i)(2)(B)) for allegedly unsafe or unsound practices
described above, which penalty shall be remitted by the Board of Governors to the extent, in
compliance with this Consent Assessment Order: (i) the BAC Parties provide the Borrower
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Assistance pursuant to the Settlement Agreement or make the Federal Payments pursuant to the
Settlement Agreement; or (ii) BAC provides funding for nonprofit housing counseling
organizations pursuant to a plan acceptable to the Reserve Bank;
WHEREAS, the board of directors of BAC, at a duly constituted meeting, adopted a
resolution authorizing and directing Edward OKeefe to enter into this Consent Assessment
Order on behalf of BAC, and consenting to compliance with each and every applicable provision
of this Consent Assessment Order by BAC and its institution-affiliated parties, as defined in
sections 3(u) and 8(b)(3) of the FDI Act (12 U.S.C. 1813(u) and 1818(b)(3)), and waiving any
and all rights that BAC may have pursuant to section 8 of the FDI Act (12 U.S.C. 1818),
including, but not limited to: (i) the issuance of a notice of assessment of civil money penalty;
(ii) a hearing for the purpose of taking evidence on any matters set forth in this Consent
Assessment Order; (iii) judicial review of this Consent Assessment Order; (iv) contest the
issuance of this Consent Assessment Order by the Board of Governors; and (v) challenge or
contest, in any manner, the basis, issuance, validity, terms, effectiveness or enforceability of this
Consent Assessment Order or any provision hereof.
NOW, THEREFORE, before the filing of any notices, or taking of any testimony or
adjudication of or finding on any issues of fact or law herein, and without this Consent
Assessment Order constituting an admission by BAC of any allegation made or implied by the
Board of Governors in connection with this matter, and solely for the purpose of settling this
matter without a formal proceeding being filed and without the necessity for protracted or
extended hearings or testimony, it is hereby ORDERED by the Board of Governors, pursuant to
sections 8(b)(3) and (i)(2)(B) of the FDI Act (12 U.S.C. 1818(b)(3) and 1818(i)(2)(B)), that:
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1. BAC is hereby assessed a CMP in the amount of $175,500,000 to be paid as
provided in this Consent Assessment Order.
2. Pursuant to section 8(i)(2)(F) of the FDI Act (12 U.S.C. 1818(i)(2)(F)), the
Board of Governors shall remit up to $175,500,000 of the CMP by an amount equivalent to the
aggregate dollar value of the Borrower Assistance provided and Federal Payments made by the
BAC Parties pursuant to the Settlement Agreement (with crediting to be determined pursuant to
the same mechanism used in the Settlement Agreement, provided that no amount shall be
remitted for bonuses or incentives received by or credited to the BAC Parties),under thefollowing conditions:
(i) The Borrower Assistance is provided for the remedial programs specified in the
Settlement Agreement in accordance with the terms and conditions specified in the Settlement
Agreement for such programs;
(ii) Any documents associated with the Borrower Assistance provided and Federal
Payments made by the BAC Parties pursuant to the Settlement Agreement are made available to
the Reserve Bank upon request;
(iii) On a quarterly basis and until the earlier of the date on which the Settlement
Agreements requirements pertaining to the Borrower Assistance and Federal Payments are fully
satisfied or on which the CMP has been fully satisfied, BAC submits to the Reserve Bank a
detailed report and accounting on the Borrower Assistance provided and Federal Payments made
pursuant to the Settlement Agreement and a certification by BAC that any such Borrower
Assistance provided and Federal Payments made were provided and made in full compliance
with the terms and conditions of the Settlement Agreement; and
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(iv) Within the earlier of 30 days of full satisfaction of the terms and conditions of the
Settlement Agreements requirements pertaining to Borrower Assistance and Federal Payments
or two years after the date of execution of this Consent Assessment Order, BAC submits to the
Reserve Bank a certification that any Borrower Assistance provided and Federal Payments made
pursuant to the Settlement Agreement were provided and made in full compliance with the terms
and conditions of the Settlement Agreement.
3. Pursuant to section 8(i)(2)(F) of the FDI Act (12 U.S.C. 1818(i)(2)(F)), the
Board of Governors shall also remit up to $175,500,000 of the CMP, to the extent not remitted
pursuant to paragraph 2, by an amount equivalent to the aggregate amount of funds expended by
BAC on funding for nonprofit housing counseling organizations, approved by the U.S.
Department of Housing and Urban Development, to provide counseling to borrowers who are at
risk of or are in default or foreclosure or assistance to borrowers in connection with the
independent foreclosure reviews required by the Board Consent Order, under the following
conditions:
(i) Within 30 days prior to the making of any expenditures pursuant to this paragraph 3,
BAC submits to the Reserve Bank an acceptable written plan for making such expenditures,
including the manner by which such expenditures shall be credited to BAC; and
(ii) BAC fully complies with the accepted plan.
4. No later than two years after the date of execution of this Consent Assessment
Order, BAC shall pay any portion of the CMP that has not been remitted pursuant to paragraphs
2 or 3 of this Consent Assessment Order as of such date, plus interest on such portion calculated
from the date of execution of this Consent Assessment Order at the rate set forth in 28 U.S.C.
1961.
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5. Payment of the CMP pursuant to paragraph 4 of this Consent Assessment Order
shall be made by a Fedwire transfer to the Federal Reserve Bank of Richmond, ABA No. 05
1000033, to the order of the Board of Governors General Fund, FRB General Ledger Account
number 220 400 010, which penalties the Board of Governors shall deposit on behalf of the
Board of Governors into the United States Treasury as required by section 8(i)(2)(J) of the
FDI Act (12 U.S.C. 1818(i)(2)(J)).
Notices
6. All communications regarding this Order shall be sent to:
(a) Mr. John A. BeebeAssistant Vice PresidentFederal Reserve Bank of RichmondP.O. Box 27622Richmond, Virginia 23261-7622
(b) Mr. Edward OKeefeGeneral CounselBank of America Corporation100 N. Tryon StreetCharlotte, North Carolina 29255
Miscellaneous
7. The provisions of this Consent Assessment Order shall be binding on BAC and its
institution-affiliated parties in their capacities as such, and their successors and assigns.
8. Each provision of this Consent Assessment Order shall remain effective and
enforceable until stayed, modified, terminated, or suspended in writing by the Reserve Bank.
9. Notwithstanding any provision of this Consent Assessment Order, the Reserve
Bank may, in its sole discretion, grant written extensions of time to BAC to comply with any
provision of this Consent Assessment Order.
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10. Except as provided for in this Consent Assessment Order, the Board of Governors
hereby releases and discharges BAC and its affiliates, successors, and assigns from all potential
liability that has been or might have been asserted by the Board of Governors based on the
conduct that is the subject of this Consent Assessment Order, to the extent known to the Board of
Governors as of the effective date of this Consent Assessment Order. The foregoing release and
discharge shall not preclude or affect any right of the Board of Governors to determine and
ensure compliance with the Board Consent Order or this Consent Assessment Order, or any
proceedings brought by the Board of Governors to enforce the terms of the Board Consent Order
or this Consent Assessment Order.
By Order of the Board of Governors effective this 9th day of February, 2012.
BANK OF AMERICA CORPORATION BOARD OF GOVERNORS OF THEFEDERAL RESERVE SYSTEM
By: /s/ Edward OKeefe By: /s/ Jennifer J. JohnsonEdward OKeefe Jennifer J. JohnsonGeneral Counsel Secretary of the Board
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UNITED STATES OF AMERICABEFORE THE
BOARD OF GOVERNORS OF THE FEDERAL RESERVE SYSTEM
WASHINGTON, D.C.
In the Matter of
CITIGROUP INC.New York, New York
Docket No. 12-007-CMP-HC
Order of Assessment of a CivilMoney Penalty Issued Upon ConsentPursuant to the Federal DepositInsurance Act, as Amended
WHEREAS, Citigroup Inc., New York, New York (Citigroup), a registered bank
holding company, owns and controls Citibank, N.A., Las Vegas, Nevada (the Bank), a national
bank that owns CitiMortgage, Inc., OFallon, Missouri (CitiMortgage), an operating subsidiary
of the Bank; and Citigroup owns and controls CitiFinancial Credit Company, Baltimore,
Maryland (CitiFinancial), a nonbank subsidiary of the holding company;
WHEREAS, Citigroup, through CitiMortgage, indirectly engages in the business of
servicing residential mortgage loans for the Bank, U.S. government-sponsored entities
(the GSEs), and various investors;
WHEREAS, Citigroup, through CitiFinancial, indirectly engages in the business of
servicing residential mortgage loans that are made by CitiFinancial;
WHEREAS, with respect to the residential mortgage loans it services, CitiFinancial
initiates and handles loss mitigation activities involving nonperforming residential mortgage
loans, including activities related to special forbearances, repayment plans, modifications, short
refinances, short sales, cash-for-keys, and deeds-in-lieu of foreclosure (collectively, Loss
Mitigation or Loss Mitigation Activities);
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WHEREAS, CitiMortgage initiates and handles Loss Mitigation Activities and
foreclosure proceedings with respect to the residential mortgage loans it services; and
CitiMortgage also handles foreclosure proceedings for CitiFinancial;
WHEREAS, as part of a horizontal review of various major residential mortgage
servicers conducted by the Board of Governors of the Federal Reserve System (the Board of
Governors), the Federal Deposit Insurance Corporation, the Office of the Comptroller of the
Currency (the OCC), and the Office of Thrift Supervision, examiners from the Federal Reserve
Bank of New York (the Reserve Bank) and the OCC reviewed certain residential mortgage
loan servicing and foreclosure-related practices at CitiMortgage;
WHEREAS, on April 13, 2011, the Bank and the OCC entered into a consent order to
address areas of alleged weakness identified by the OCC in loan servicing, Loss Mitigation,
foreclosure activities, and related functions (the OCC Consent Order);
WHEREAS, in the OCC Consent Order, the OCC made findings, which the Bank neither
admitted nor denied, that there were unsafe or unsound practices with respect to the manner in
which the Bank handled various foreclosure and related activities.
WHEREAS, the OCCs findings also raised concerns that Citigroup did not adequately
assess the potential risks associated with these activities;
WHEREAS, as evidenced by the findings in the OCC Consent Order, Citigroup allegedly
failed to provide effective oversight with respect to the loan servicing, Loss Mitigation,
foreclosure activities, and related functions of CitiFinancial and the Bank, including the Banks
risk management, audit, and compliance programs, vendor management, document execution
practices, and staffing and managerial resources as they pertain to those activities and related
functions;
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WHEREAS, on April 13, 2011, the Board of Governors, on the one hand, and Citigroup
and CitiFinancial, on the other hand, entered into a Consent Order to address the concerns raised
by the OCC Consent Order and requiring Citigroup and CitiFinancial to take specific measures
to address those concerns (the Board Consent Order);
WHEREAS, the conduct which was the subject of the Board Consent Order allegedly
constitutes unsafe or unsound practices in conducting the affairs of Citigroup within the meaning
of section 8 of the Federal Deposit Insurance Act, as amended (12 U.S.C. 1818)
(the FDI Act);
WHEREAS, the Board of Governors issues this Order of Assessment of a Civil Money
Penalty Issued Upon Consent (the Consent Assessment Order) against Citigroup in
conjunction with the Board Consent Order;
WHEREAS, Citigroup has taken steps to comply with the Board Consent Order and
continues to take additional steps;
WHEREAS, on February 9, 2012, Citigroup and/or certain of its affiliates
(the Citi Parties) entered into an agreement in principle with the United States, acting through
the United States Department of Justice, and with the Attorneys General of various states to
settle certain potential civil claims against the Citi Parties for their conduct, among other things,
in connection with the servicing of mortgage loans by the Bank (the Settlement Agreement);
WHEREAS, as part of the Settlement Agreement, the Citi Parties agreed to provide
consumer relief, which may include mortgage principal reductions or refinancing, and other
assistance to certain residential mortgage borrowers (the Borrower Assistance). As part of the
Settlement Agreement, the Citi Parties also agreed that certain payments would be made to the
United States (the Hard Dollar Payments). Portions of those payments may go directly to
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various agencies of the federal government (the Federal Payments). The amount of Borrower
Assistance provided by the Citi Parties, together with the Hard Dollar Payments made pursuant
to the Settlement Agreement, is expected to be equal to or greater than $2.2 billion;
WHEREAS, Citigroup has consented to the assessment of a civil money penalty in the
amount of $22,000,000 by the Board of Governors (the CMP) pursuant to section 8(b)(3) and
(i)(2)(B) of the FDI Act (12 U.S.C. 1818(b)(3) and 1818(i)(2)(B)) for allegedly unsafe or
unsound practices described above, which penalty shall be remitted by the Board of Governors to
the extent, in compliance with this Consent Assessment Order: (i) the Citi Parties provide the
Borrower Assistance pursuant to the Settlement Agreement or make the Federal Payments
pursuant to the Settlement Agreement; or (ii) Citigroup provides funding for nonprofit housing
counseling organizations pursuant to a plan acceptable to the Reserve Bank;
WHEREAS, the board of directors of Citigroup, at a duly constituted meeting, adopted a
resolution authorizing and directing Michael S. Helfer to enter into this Consent Assessment
Order on behalf of Citigroup, and consenting to compliance with each and every applicable
provision of this Consent Assessment Order by Citigroup and its institution-affiliated parties, as
defined in sections 3(u) and 8(b)(3) of the FDI Act (12 U.S.C. 1813(u) and 1818(b)(3)), and
waiving any and all rights that Citigroup may have pursuant to section 8 of the FDI Act (12
U.S.C. 1818), including, but not limited to: (i) the issuance of a notice of assessment of civil
money penalty; (ii) a hearing for the purpose of taking evidence on any matters set forth in this
Consent Assessment Order; (iii) judicial review of this Consent Assessment Order; (iv) contest
the issuance of this Consent Assessment Order by the Board of Governors; and (v) challenge or
contest, in any manner, the basis, issuance, validity, terms, effectiveness or enforceability of this
Consent Assessment Order or any provision hereof.
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NOW, THEREFORE, before the filing of any notices, or taking of any testimony or
adjudication of or finding on any issues of fact or law herein, and without this Consent
Assessment Order constituting an admission by Citigroup of any allegation made or implied by
the Board of Governors in connection with this matter, and solely for the purpose of settling this
matter without a formal proceeding being filed and without the necessity for protracted or
extended hearings or testimony, it is hereby ORDERED by the Board of Governors, pursuant to
sections 8(b)(3) and (i)(2)(B) of the FDI Act (12 U.S.C. 1818(b)(3) and 1818(i)(2)(B)), that:
1. Citigroup is hereby assessed a CMP in the amount of $22,000,000 to be paid as
provided in this Consent Assessment Order.
2. Pursuant to section 8(i)(2)(F) of the FDI Act (12 U.S.C. 1818(i)(2)(F)), the
Board of Governors shall remit up to $22,000,000 of the CMP by an amount equivalent to the
aggregate dollar value of the Borrower Assistance provided and Federal Payments made by the
Citi Parties pursuant to the Settlement Agreement (with crediting to be determined pursuant to
the same mechanism used in the Settlement Agreement, provided that no amount shall be
remitted for bonuses or incentives received by or credited to the Citi Parties), under the following
conditions:
(i) The Borrower Assistance is provided for the remedial programs specified in the
Settlement Agreement in accordance with the terms and conditions specified in the Settlement
Agreement for such programs;
(ii) Any documents associated with the Borrower Assistance provided and Federal
Payments made by the Citi Parties pursuant to the Settlement Agreement are made available to
the Reserve Bank upon request;
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(iii) On a quarterly basis and until the earlier of the date on which the Settlement
Agreements requirements pertaining to the Borrower Assistance and Federal Payments are fully
satisfied or on which the CMP has been fully satisfied, Citigroup submits to the Reserve Bank a
detailed report and accounting on the Borrower Assistance provided and Federal Payments made
pursuant to the Settlement Agreement and a certification by Citigroup that any such Borrower
Assistance provided and Federal Payments made were provided and made in full compliance
with the terms and conditions of the Settlement Agreement; and
(iv) Within the earlier of 30 days of full satisfaction of the terms and conditions of the
Settlement Agreements requirements pertaining to Borrower Assistance and Federal Payments
or two years after the date of execution of this Consent Assessment Order, Citigroup submits to
the Reserve Bank a certification that any Borrower Assistance provided and Federal Payments
made pursuant to the Settlement Agreement were provided and made in full compliance with the
terms and conditions of the Settlement Agreement.
3. Pursuant to section 8(i)(2)(F) of the FDI Act (12 U.S.C. 1818(i)(2)(F)), the
Board of Governors shall also remit up to $22,000,000 of the CMP, to the extent not remitted
pursuant to paragraph 2, by an amount equivalent to the aggregate amount of funds expended by
Citigroup on funding for nonprofit housing counseling organizations, approved by the U.S.
Department of Housing and Urban Development, to provide counseling to borrowers who are at
risk of or are in default or foreclosure, or to provide assistance to borrowers in connection with
the independent foreclosure reviews required by the Board Consent Order, under the following
conditions:
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(i) Within 30 days prior to the making of any expenditures pursuant to this paragraph 3,
Citigroup submits to the Reserve Bank an acceptable written plan for making such expenditures,
including the manner by which such expenditures shall be credited to Citigroup; and
(ii) Citigroup fully complies with the accepted plan.
4. No later than two years after the date of execution of this Consent Assessment
Order, Citigroup shall pay any portion of the CMP that has not been remitted pursuant to
paragraphs 2 or 3 of this Consent Assessment Order as of such date, plus interest on such portion
calculated from the date of execution of this Consent Assessment Order at the rate set forth in
28 U.S.C. 1961.
5. Payment of the CMP pursuant to paragraph 4 of this Consent Assessment Order
shall be made by a Fedwire transfer to the Federal Reserve Bank of Richmond, ABA No. 05
1000033, to the order of the Board of Governors General Fund, FRB General Ledger Account
number 220 400 010, which penalties the Board of Governors shall deposit on behalf of the
Board of Governors to the United States Treasury as required by section 8(i)(2)(J) of the
FDI Act, (12 U.S.C. 1818(i)(2)(J)).
Notices
6. All communications regarding this Order shall be sent to:
(a) Jonathan I. PolkSenior Vice PresidentFederal Reserve Bank of New York33 Liberty StreetNew York, New York 10045
(b) Stephen E. SimcockDeputy General Counsel and Managing DirectorCitigroup Inc.399 Park AvenueNew York, New York 10022
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Miscellaneous
7. The provisions of this Consent Assessment Order shall be binding on Citigroup
and its institution-affiliated parties in their capacities as such, and their successors and assigns.
8. Each provision of this Consent Assessment Order shall remain effective and
enforceable until stayed, modified, terminated, or suspended in writing by the Reserve Bank.
9. Notwithstanding any provision of this Consent Assessment Order, the Reserve
Bank may, in its sole discretion, grant written extensions of time to Citigroup to comply with any
provision of this Consent Assessment Order.
10. Except as provided for in this Consent Assessment Order, the Board of Governors
hereby releases and discharges Citigroup and its affiliates, successors, and assigns from all
potential liability that has been or might have been asserted by the Board of Governors based on
the conduct that is the subject of this Consent Assessment Order, to the extent known to the
Board of Governors as of the effective date of this Consent Assessment Order. The foregoing
release and discharge shall not preclude or affect any right of the Board of Governors to
determine and ensure compliance with the Board Consent Order or this Consent Assessment
Order, or any proceedings brought by the Board of Governors to enforce the terms of the Board
Consent Order or this Consent Assessment Order.
By Order of the Board of Governors effective this 13th day of February, 2012.
CITIGROUP INC. BOARD OF GOVERNORS OF THEFEDERAL RESERVE SYSTEM
By: /s/ Michael S. Helfer By: /s/ Jennifer J. JohnsonMichael S. Helfer Jennifer J. JohnsonGeneral Counsel and Secretary Secretary of the Board
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UNITED STATES OF AMERICABEFORE THE
BOARD OF GOVERNORS OF THE FEDERAL RESERVE SYSTEMWASHINGTON, D.C.
In the Matter of
WELLS FARGO & COMPANYSan Francisco, California
Docket No. 12-010-CMP-HC
Order of Assessment of a CivilMoney Penalty Issued Upon ConsentPursuant to the Federal DepositInsurance Act, as Amended
WHEREAS, Wells Fargo & Company, San Francisco, California (WFC), a registered
bank holding company, owns and controls Well Fargo Bank, N.A., San Francisco, California
(the Bank), a national bank;
WHEREAS, WFC, through the Bank, indirectly engages in the business of servicing
residential mortgage loans for the Bank, WFCs nonbank subsidiaries, U.S. government-
sponsored entities (the GSEs), and various investors;
WHEREAS, with respect to the residential mortgage loans it services, the Bank initiates
and handles foreclosure proceedings and loss mitigation activities involving nonperforming
residential mortgage loans, including activities related to special forbearances, repayment plans,
modifications, short refinances, short sales, cash-for-keys, and deeds-in-lieu of foreclosure
(collectively, Loss Mitigation);
WHEREAS, as part of a horizontal review of various major residential mortgage
servicers conducted by the Board of Governors of the Federal Reserve System (the Board of
Governors), the Federal Deposit Insurance Corporation, the Office of the Comptroller of the
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Currency (the OCC), and the Office of Thrift Supervision, examiners from the Federal Reserve
Bank of San Francisco (the Reserve Bank) and the OCC reviewed certain residential mortgage
loan servicing and foreclosure-related practices at the Bank;
WHEREAS, on April 13, 2011, the Bank and the OCC entered into a consent order to
address areas of alleged weakness identified by the OCC in loan servicing, Loss Mitigation,
foreclosure activities, and related functions (the OCC Consent Order);
WHEREAS, in the OCC Consent Order, the OCC made findings, which the Bank neither
admitted nor denied, that there were unsafe or unsound practices with respect to the manner in
which the Bank handled various foreclosure and related activities.
WHEREAS, the OCCs findings also raised concerns that WFC did not adequately assess
the potential risks associated with these activities;
WHEREAS, as evidenced by the findings in the OCC Consent Order, WFC allegedly
failed to provide effective oversight with respect to the loan servicing, Loss Mitigation,
foreclosure activities, and related functions of the Bank, including the Banks risk management,
audit, and compliance programs, vendor management, document execution practices, and
staffing and managerial resources as they pertain to those activities and related functions;
WHEREAS, on April 13, 2011, the Board of Governors and WFC entered into a Consent
Order to address the concerns raised by the OCC Consent Order and requiring WFC to take
specific measures to address those concerns (the Board Consent Order);
WHEREAS, the conduct which was the subject of the Board Consent Order allegedly
constitutes unsafe or unsound practices in conducting the affairs of WFC within the meaning of
section 8 of the Federal Deposit Insurance Act, as amended (12 U.S.C. 1818) (the FDI Act);
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WHEREAS, the Board of Governors issues this Order of Assessment of a Civil Money
Penalty Issued Upon Consent (the Consent Assessment Order) against WFC in conjunction
with the Board Consent Order;
WHEREAS, WFC has taken steps to comply with the Board Consent Order and
continues to take additional steps;
WHEREAS, on February 9, 2012, WFC and/or certain of its affiliates (the WFC
Parties) entered into an agreement with the United States, acting through the United States
Department of Justice, and with the Attorneys General of various states to settle certain potential
civil claims against the WFC Parties for their conduct, among other things, in connection with
the servicing of mortgage loans by the Bank (the Settlement Agreement);
WHEREAS, as part of the Settlement Agreement, the WFC Parties agreed to provide
consumer relief, which may include mortgage principal reductions or refinancing, and other
assistance to certain residential mortgage borrowers (the Borrower Assistance). As part of the
Settlement Agreement, the WFC Parties also agreed that certain payments would be made to the
United States (the Hard Dollar Payments). Portions of those payments may go directly to
various agencies of the federal government (the Federal Payments). The amount of Borrower
Assistance provided by the WFC Parties, together with the Hard Dollar Payments made pursuant
to the Settlement Agreement, is expected to be equal to or greater than $5 billion;
WHEREAS, WFC has consented to the assessment of a civil money penalty in the
amount of $87,000,000 by the Board of Governors (the CMP) pursuant to section 8(b)(3) and
(i)(2)(B) of the FDI Act (12 U.S.C. 1818(b)(3) and 1818(i)(2)(B)) for alleged unsafe or
unsound practices described above, which penalty shall be remitted by the Board of Governors to
the extent, in compliance with this Consent Assessment Order: (i) the WFC Parties provide the
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Borrower Assistance pursuant to the Settlement Agreement or make the Federal Payments
pursuant to the Settlement Agreement; or (ii) WFC provides funding for nonprofit housing
counseling organizations pursuant to a plan acceptable to the Reserve Bank;
WHEREAS, the board of directors of WFC, at a duly constituted meeting, adopted a
resolution authorizing and directing James M. Strother to enter into this Consent Assessment
Order on behalf of WFC, and consenting to compliance with each and every applicable provision
of this Consent Assessment Order by WFC and its institution-affiliated parties, as defined in
sections 3(u) and 8(b)(3) of the FDI Act (12 U.S.C. 1813(u) and 1818(b)(3)), and waiving any
and all rights that WFC may have pursuant to section 8 of the FDI Act (12 U.S.C. 1818),
including, but not limited to: (i) the issuance of a notice of assessment of civil money penalty;
(ii) a hearing for the purpose of taking evidence on any matters set forth in this Consent
Assessment Order; (iii) judicial review of this Consent Assessment Order; (iv) contest the
issuance of this Consent Assessment Order by the Board of Governors; and (v) challenge or
contest, in any manner, the basis, issuance, validity, terms, effectiveness or enforceability of this
Consent Assessment Order or any provision hereof.
NOW, THEREFORE, before the filing of any notices, or taking of any testimony or
adjudication of or finding on any issues of fact or law herein, and without this Consent
Assessment Order constituting an admission by WFC of any allegation made or implied by the
Board of Governors in connection with this matter, and solely for the purpose of settling this
matter without a formal proceeding being filed and without the necessity for protracted or
extended hearings or testimony, it is hereby ORDERED by the Board of Governors, pursuant to
sections 8(b)(3) and (i)(2)(B) of the FDI Act (12 U.S.C. 1818(b)(3) and 1818(i)(2)(B)), that:
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1. WFC is hereby assessed a CMP in the amount of $87,000,000 to be paid as
provided in this Consent Assessment Order.
2. Pursuant to section 8(i)(2)(F) of the FDI Act (12 U.S.C. 1818(i)(2)(F)), the
Board of Governors shall remit up to $87,000,000 of the CMP by an amount equivalent to the
aggregate dollar value of the Borrower Assistance provided and Federal Payments made by the
WFC Parties pursuant to the Settlement Agreement (with crediting to be determined pursuant to
the same mechanism used in the Settlement Agreement, provided that no amount shall be
remitted for bonuses or incentives received by or credited to the WFC Parties), under the
following conditions:
(i) The Borrower Assistance is provided for the remedial programs specified in the
Settlement Agreement that are designated by the Board of Governors in advance of provision of
such Borrower Assistance and is provided in accordance with the terms and conditions specified
in the Settlement Agreement for such programs;
(ii) Any documents associated with the Borrower Assistance provided and Federal
Payments made by the WFC Parties pursuant to the Settlement Agreement are made available to
the Reserve Bank upon request;
(iii) On a quarterly basis and until the earlier of the date on which the Settlement
Agreements requirements pertaining to the Borrower Assistance and Federal Payments are fully
satisfied or on which the CMP has been fully satisfied, WFC submits to the Reserve Bank a
detailed report and accounting on the Borrower Assistance provided and Federal Payments made
pursuant to the Settlement Agreement and a certification by WFC that any such Borrower
Assistance provided and Federal Payments made were provided and made in full compliance
with the terms and conditions of the Settlement Agreement; and
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(iv) Within the earlier of 30 days of full satisfaction of the terms and conditions of the
Settlement Agreements requirements pertaining to Borrower Assistance and Federal Payments
or two years after the date of execution of this Consent Assessment Order, WFC submits to the
Reserve Bank a certification that any Borrower Assistance provided and Federal Payments made
pursuant to the Settlement Agreement were provided and made in full compliance with the terms
and conditions of the Settlement Agreement.
3. Pursuant to section 8(i)(2)(F) of the FDI Act (12 U.S.C. 1818(i)(2)(F)), the
Board of Governors shall also remit up to $87,000,000 of the CMP, to the extent not remitted
pursuant to paragraph 2, by an amount equivalent to the aggregate amount of funds expended by
WFC on funding for nonprofit housing counseling organizations, approved by the U.S.
Department of Housing and Urban Development, to provide counseling to borrowers who are at
risk of or are in default or foreclosure, or to provide assistance to borrowers in connection with
the independent foreclosure reviews required by the Board Consent Order, under the following
conditions:
(i) Within 30 days prior to the making of any expenditures pursuant to this paragraph 3,
WFC submits to the Reserve Bank an acceptable written plan for making such expenditures,
including the manner by which such expenditures shall be credited to WFC; and
(ii) WFC fully complies with the accepted plan.
4. No later than two years after the date of execution of this Consent Assessment
Order, WFC shall pay any portion of the CMP that has not been remitted pursuant to paragraphs
2 or 3 of this Consent Assessment Order as of such date, plus interest on such portion calculated
from the date of execution of this Consent Assessment Order at the rate set forth in 28 U.S.C.
1961.
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5. Payment of the CMP pursuant to paragraph 4 of this Consent Assessment Order
shall be made by a Fedwire transfer to the Federal Reserve Bank of Richmond, ABA No. 05
1000033, to the order of the Board of Governors General Fund, FRB General Ledger Account
number 220 400 010, which penalties the Board of Governors shall deposit on behalf of the
Board of Governors to the United States Treasury as required by section 8(i)(2)(J) of the
FDI Act, (12 U.S.C. 1818(i)(2)(J)).
Notices
6. All communications regarding this Order shall be sent to:
(a) Mr. Patrick LoncarVice PresidentBanking Supervision & RegulationFederal Reserve Bank of San Francisco101 Market StreetSan Francisco, California 94105
(b) Mr. James M. StrotherSenior Executive Vice President and General CounselWells Fargo & Company45 Fremont StreetSan Francisco, California 94105
Miscellaneous
7. The provisions of this Consent Assessment Order shall be binding on WFC and
its institution-affiliated parties in their capacities as such, and their successors and assigns.
8. Each provision of this Consent Assessment Order shall remain effective and
enforceable until stayed, modified, terminated, or suspended in writing by the Reserve Bank.
9. Notwithstanding any provision of this Consent Assessment Order, the Reserve
Bank may, in its sole discretion, grant written extensions of time to WFC to comply with any
provision of this Consent Assessment Order.
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10. Except as provided for in this Consent Assessment Order, the Board of Governors
hereby releases and discharges WFC and its affiliates, successors, and assigns from all potential
liability that has been or might have been asserted by the Board of Governors based on the
conduct that is the subject of this Consent Assessment Order, to the extent known to the Board of
Governors as of the effective date of this Consent Assessment Order. The foregoing release and
discharge shall not preclude or affect any right of the Board of Governors to determine and
ensure compliance with the Board Consent Order or this Consent Assessment Order, or any
proceedings brought by the Board of Governors to enforce the terms of the Board Consent Order
or this Consent Assessment Order.
By Order of the Board of Governors effective this 9th day of February, 2012.
WELLS FARGO & COMPANY BOARD OF GOVERNORS OF THEFEDERAL RESERVE SYSTEM
By: /s/ James M. Strother By: /s/ Jennifer J. JohnsonJames M. Strother Jennifer J. JohnsonSenior Executive Vice President and Secretary of the BoardGeneral Counsel
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UNITED STATES OF AMERICABEFORE THE
BOARD OF GOVERNORS OF THE FEDERAL RESERVE SYSTEMWASHINGTON, D.C.
In the Matter of
ALLY FINANCIAL INC.Detroit, Michigan
RESIDENTIAL CAPITAL, LLC
Minneapolis, Minnesota
and
GMAC MORTGAGE, LLCFort Washington, Pennsylvania
Docket No. 12-006-CMP-HC12-006-CMP-DEO
Order of Assessment of a Civil
Money Penalty Issued Upon ConsentPursuant to the Federal DepositInsurance Act, as Amended
WHEREAS, Ally Financial Inc., Detroit, Michigan (Ally Financial), a registered bank
holding company, indirectly owns and controls Ally Bank (f/k/a GMAC Bank), Midvale, Utah, a
state nonmember bank, and numerous direct and indirect nonbank subsidiaries, including
Residential Capital, LLC, Minneapolis, Minnesota (ResCap), and its direct and indirect
subsidiaries, including GMAC Mortgage, LLC, Fort Washington, Pennsylvania
(GMAC Mortgage), and its subsidiaries. Ally Financial, f/k/a GMAC LLC, became a bank
holding company on December 24, 2008, following approval by the Board of Governors of the
Federal Reserve System (the Board of Governors) pursuant to section 3(a)(1) of the Bank
Holding Company Act (12 U.S.C. 1842(a)(1)), and conversion of Ally Bank from an industrial
loan company to a state-chartered insured nonmember bank;
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WHEREAS, Ally Financial engages in the business of servicing residential mortgage
loans through various indirect subsidiaries, including GMAC Mortgage and its subsidiaries
(collectively, the Mortgage Servicing Companies). The Mortgage Servicing Companies
service residential mortgage loans that are held in the portfolios of (a) Ally Bank and GMAC
Mortgage; (b) the Federal National Mortgage Association, the Federal Home Loan Mortgage
Corporation, and the Government National Mortgage Association; and (c) various investors,
including securitization trusts pursuant to Pooling and Servicing Agreements and similar
agreements (collectively, the Servicing Portfolio). The Mortgage Servicing Companies have
substantial responsibilities with respect to the Servicing Portfolio for the initiation and handling
of foreclosure proceedings, and loss mitigation activities (Loss Mitigation or Loss Mitigation
Activities include activities related to special forbearances, repayment plans, modifications,
short refinances, short sales, cash-for-keys, and deeds-in-lieu of foreclosure);
WHEREAS, the Mortgage Servicing Companies collectively are the fifth largest servicer
of residential mortgages in the United States and service a portfolio of 2.5 million residential
mortgage loans. During the recent financial crisis, a substantially larger number of residential
mortgage loans became past due than in earlier years. Many of the past due mortgages have
resulted in foreclosure actions. From January 1, 2009 to December 31, 2010, the Mortgage
Servicing Companies completed 89,998 foreclosure actions, representing approximately 4
percent of the Servicing Portfolio over such time period;
WHEREAS, the Mortgage Servicing Companies, in connection with the process leading
to certain foreclosures involving the Servicing Portfolio, allegedly:
(a) Filed or caused to be filed in state courts and in connection with bankruptcy
proceedings in federal courts numerous affidavits executed by employees of the
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Mortgage Servicing Companies or employees of third-party providers making various
assertions, such as the ownership of the mortgage note and mortgage, the amount of
principal and interest due, and the fees and expenses chargeable to the borrower, in which
the affiant represented that the assertions in the affidavit were made based on personal
knowledge or based on a review by the affiant of the relevant books and records, when, in
many cases, they were not based on such knowledge or review;
(b) Filed or caused to be filed in courts in various states and in connection with
bankruptcy proceedings in federal courts or in the local land record offices, numerous
affidavits and other mortgage-related documents that were not properly notarized,
including those not signed or affirmed in the presence of a notary;
(c) Litigated foreclosure and bankruptcy proceedings and initiated non-judicial
foreclosures without always confirming that documentation of ownership was in order at
the appropriate time, including confirming that the promissory note and mortgage
document were properly endorsed or assigned and, if necessary, in the possession of the
appropriate party;
(d) Failed to respond in a sufficient and timely manner to the increased level of
foreclosures by increasing financial, staffing, and managerial resources to ensure that the
Mortgage Servicing Companies adequately handled the foreclosure process; and
failed to respond in a sufficient and timely manner to the increased level of Loss
Mitigation Activities to ensure timely, effective and efficient communication with
borrowers with respect to Loss Mitigation Activities and foreclosure activities; and
(e) Failed to have adequate internal controls, policies and procedures, compliance
risk management, internal audit, training, and oversight of the foreclosure process,
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including sufficient oversight of outside counsel and other third-party providers handling
foreclosure-related services with respect to the Servicing Portfolio;
WHEREAS, as evidenced by these alleged deficiencies at the Mortgage Servicing
Companies, Ally Financial allegedly failed to provide effective oversight with respect to the loan
servicing, Loss Mitigation, foreclosure activities, and related functions of the Mortgage
Servicing Companies, including the Mortgage Servicing Companies risk management, audit,
and compliance programs, vendor management, document execution practices, and staffing and
managerial resources as they pertain to those activities and related functions;
WHEREAS, on April 13, 2011, the Board of Governors and the Federal Deposit
Insurance Corporation, on the one hand, and Ally Financial, ResCap, the Mortgage Servicing
Companies, and Ally Bank, on the other hand, entered into a Consent Order designed to correct
the aforementioned alleged conduct (the Consent Order);
WHEREAS, the conduct which was the subject of the Consent Order allegedly
constitutes unsafe or unsound practices in conducting the affairs of Ally Financial, ResCap and
the Mortgage Servicing Companies within the meaning of section 8 of the Federal Deposit
Insurance Act, as amended (12 U.S.C. 1818) (the FDI Act);
WHEREAS, the Board of Governors issues this Order of Assessment of a Civil Money
Penalty Issued Upon Consent (the Consent Assessment Order) against Ally Financial, ResCap,
and the Mortgage Servicing Companies in conjunction with the Consent Order;
WHEREAS, Ally Financial, ResCap, and the Mortgage Servicing Companies have taken
steps to comply with the Consent Order and continue to take additional steps;
WHEREAS, on February 9, 2012, Ally Financial, ResCap, and/or the Mortgage
Servicing Companies (the Ally Parties) entered into an agreement with the United States,
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acting through the United States Department of Justice, and with the Attorneys General of
various states to settle certain potential civil claims against the Ally Parties for their conduct,
among other things, in connection with the servicing of mortgage loans by the Mortgage
Servicing Companies (the Settlement Agreement);
WHEREAS, as part of the Settlement Agreement the Ally Parties agreed to provide
consumer relief, which may include mortgage principal reductions or refinancing, and other
assistance to certain residential mortgage borrowers (the Borrower Assistance). As part of the
Settlement Agreement, the Ally Parties also agreed that certain payments would be made to the
United States (the Hard Dollar Payments). Portions of those payments may go directly to
various agencies of the federal government (the Federal Payments). The amount of Borrower
Assistance provided by the Ally Parties, together with the Hard Dollar Payments made pursuant
to the Settlement Agreement, is expected to be equal to or greater than $310,000,000;
WHEREAS, Ally Financial, ResCap, and the Mortgage Servicing Companies have
consented to the assessment of a civil money penalty in the amount of $207,000,000 by the
Board of Governors (the CMP) pursuant to section 8(b)(3) and (i)(2)(B) of the FDI Act
(12 U.S.C. 1818(b)(3) and 1818(i)(2)(B)) for allegedly unsafe or unsound practices described
above, which penalty shall be remitted by the Board of Governors to the extent, in compliance
with this Consent Assessment Order: (i) the Ally Parties provide the Borrower Assistance
pursuant to the Settlement Agreement or make the Federal Payments pursuant to the Settlement
Agreement; or (ii) Ally Financial, ResCap, and the Mortgage Servicing Companies provide
funding for nonprofit housing counseling organizations pursuant to a plan acceptable to the
Federal Reserve Bank of Chicago (the Reserve Bank);
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WHEREAS, the boards of directors of Ally Financial, ResCap, and the Mortgage
Servicing Companies, at duly constituted meetings, adopted resolutions authorizing and directing
Michael A. Carpenter, Thomas F. Marano and Steven M. Abreu to enter into this Consent
Assessment Order on behalf of Ally Financial, ResCap, and the Mortgage Servicing Companies,
respectively, and consenting to compliance with each and every applicable provision of this
Consent Assessment Order by Ally Financial, ResCap, and the Mortgage Servicing Companies,
and their institution-affiliated parties, as defined in sections 3(u) and 8(b)(3) of the FDI Act
(12 U.S.C. 1813(u) and 1818(b)(3)), and waiving any and all rights that Ally Financial,
ResCap, and the Mortgage Servicing Companies may have pursuant to section 8 of the FDI Act
(12 U.S.C. 1818), including, but not limited to: (i) the issuance of a notice of assessment of
civil money penalty; (ii) a hearing for the purpose of taking evidence on any matters set forth in
this Consent Assessment Order; (iii) judicial review of this Consent Assessment Order; (iv)
contest the issuance of this Consent Assessment Order by the Board of Governors; and (v)
challenge or contest, in any manner, the basis, issuance, validity, terms, effectiveness or
enforceability of this Consent Assessment Order or any provision hereof.
NOW, THEREFORE, before the filing of any notices, or taking of any testimony or
adjudication of or finding on any issues of fact or law herein, and without this Consent
Assessment Order constituting an admission by Ally Financial, ResCap, or the Mortgage
Servicing Companies of any allegation made or implied by the Board of Governors in connection
with this matter, and solely for the purpose of settling this matter without a formal proceeding
being filed and without the necessity for protracted or extended hearings or testimony, it is
hereby ORDERED by the Board of Governors, pursuant to sections 8(b)(3) and (i)(2)(B) of the
FDI Act (12 U.S.C. 1818(b)(3) and 1818(i)(2)(B)), that:
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1. Ally Financial, ResCap, and the Mortgage Servicing Companies are hereby
jointly and severally assessed a CMP in the amount of $207,000,000 to be paid as provided in
this Consent Assessment Order.
2. Pursuant to section 8(i)(2)(F) of the FDI Act (12 U.S.C. 1818(i)(2)(F)), the
Board of Governors shall remit up to $207,000,000 of the CMP by an amount equivalent to the
aggregate dollar value of the Borrower Assistance provided and Federal Payments made by the
Ally Parties pursuant to the Settlement Agreement (with crediting to be determined pursuant to
the same mechanism used in the Settlement Agreement, provided that no amount shall be
remitted for bonuses or incentives received by or credited to the Ally Parties), under the
following conditions:
(i) The Borrower Assistance is provided for the remedial programs specified in the
Settlement Agreement in accordance with the terms and conditions specified in the Settlement
Agreement for such programs;
(ii) Any documents associated with the Borrower Assistance provided and Federal
Payments made by the Ally Parties pursuant to the Settlement Agreement are made available to
the Reserve Bank upon request;
(iii) On a quarterly basis and until the earlier of the date on which the Settlement
Agreements requirements pertaining to the Borrower Assistance and Federal Payments are fully
satisfied or on which the CMP has been fully satisfied, Ally Financial, ResCap, and the
Mortgage Servicing Companies submit to the Reserve Bank a detailed report and accounting on
the Borrower Assistance provided and Federal Payments made pursuant to the Settlement
Agreement and a certification by Ally Financial, ResCap, and the Mortgage Servicing
Companies that any such Borrower Assistance provided and Federal Payments made were
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provided and made in full compliance with the terms and conditions of the Settlement
Agreement; and
(iv) Within the earlier of 30 days of full satisfaction of the terms and conditions of the
Settlement Agreements requirements pertaining to Borrower Assistance and Federal Payments
or two years after the date of execution of this Consent Assessment Order, Ally Financial,
ResCap, and the Mortgage Servicing Companies submit to the Reserve Bank a certification that
any Borrower Assistance provided and Federal Payments made pursuant to the Settlement
Agreement were provided and made in full compliance with the terms and conditions of the
Settlement Agreement.
3. Pursuant to section 8(i)(2)(F) of the FDI Act (12 U.S.C. 1818(i)(2)(F)), the
Board of Governors shall also remit up to $207,000,000 of the CMP, to the extent not remitted
pursuant to paragraph 2, by an amount equivalent to the aggregate amount funds expended by
Ally Financial, ResCap, and the Mortgage Servicing Companies on funding for nonprofit
housing counseling organizations, approved by the U.S. Department of Housing and Urban
Development, to provide counseling to borrowers who are at risk of or are in default or
foreclosure, or to provide assistance to borrowers in connection with the independent foreclosure
reviews required by the Consent Order, under the following conditions:
(i) Within 30 days prior to the making of any expenditures pursuant to this paragraph 3,
Ally Financial, ResCap, and the Mortgage Servicing Companies submit to the Reserve Bank an
acceptable written plan for making such expenditures, including the manner by which such
expenditures shall be credited to Ally Financial, ResCap, and the Mortgage Servicing
Companies; and
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(ii) Ally Financial, ResCap, and the Mortgage Servicing Companies fully comply with
the accepted plan.
4. No later than two years after the date of execution of this Consent Assessment
Order, Ally Financial, ResCap, and the Mortgage Servicing Companies shall pay any portion of
the CMP that has not been remitted pursuant to paragraphs 2 or 3 of this Consent Assessment
Order as of such date, plus interest on such portion calculated from the date of execution of this
Consent Assessment Order at the rate set forth in 28 U.S. C. 1961.
5. Payment of the CMP pursuant to paragraph 4 of this Consent Assessment Order
shall be made by a Fedwire transfer to the Federal Reserve Bank of Richmond, ABA No. 05
1000033, to the order of the Board of Governors General Fund, FRB General Ledger Account
number 220 400 010, which penalties the Board of Governors shall deposit on behalf of the
Board of Governors into the United States Treasury as required by section 8(i)(2)(J) of the
FDI Act (12 U.S.C. 1818(i)(2)(J)).
Notices
6. All communications regarding this Order shall be sent to:
(a) Mr. James W. NelsonSenior Vice PresidentSupervision and Regulation DepartmentFederal Reserve Bank of Chicago230 South LaSalle StreetChicago, Illinois 60604-1413
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(b) Ms. Barbara YastineChief Administrative OfficerAlly Financial Inc.1177 Avenue of the AmericasNew York, NY 10036
with copies to:
Mr. Daniel SotoChief Compliance OfficerAlly Financial Inc.440 South Church StreetCharlotte, NC 28202
William B. Solomon, Jr., Esq.General Counsel
Ally Financial Inc.200 Renaissance Center9th FloorDetroit, MI 48265
Mark H. WeintraubExecutive Vice President Mortgage Servicing Remediation OversightAlly Financial Inc.440 South Church StreetCharlotte, NC 28202
(c) Mr. Thomas F. MaranoChairman & Chief Executive Officer - ResCapResidential Capital, LLC1177 Avenue of the AmericasNew York, NY 10036
with copies to:
Tammy P. Hamzehpour, Esq.General Counsel - ResCap1100 Virginia DriveFort Washington, PA 19034
(d) GMAC Mortgage, Inc.c/o Mr. Thomas F. MaranoChairman & Chief Executive Officer - ResCapResidential Capital, LLC1177 Avenue of the AmericasNew York, NY 10036
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with copies to:
Tammy P. Hamzehpour, Esq.General Counsel - ResCap
1100 Virginia DriveFort Washington, PA 19034
Miscellaneous
7. The provisions of this Consent Assessment Order shall be binding on Ally
Financial, ResCap, the Mortgage Servicing Companies, and each of their institution-affiliated
parties in their capacities as such, and their successors and assigns.
8. Each provision of this Consent Assessment Order shall remain effective and
enforceable until stayed, modified, terminated, or suspended in writing by the Reserve Bank.
9. Notwithstanding any provision of this Consent Assessment Order, the Reserve
Bank may, in its sole discretion, grant written extensions of time to Ally Financial, ResCap, and
the Mortgage Servicing Companies to comply with any provision of this Consent Assessment
Order.
10. Except as provided for in this Consent Assessment Order, the Board of Governors
hereby releases and discharges Ally Financial, ResCap, the Mortgage Servicing Companies, and
their affiliates, successors, and assigns from all potential liability that has been or might have
been asserted by the Board of Governors based on the conduct that is the subject of this Consent
Assessment Order, to the extent known to the Board of Governors as of the effective date of this
Consent Assessment Order. The foregoing release and discharge shall not preclude or affect any
right of the Board of Governors to determine and ensure compliance with the Consent Order or
this Consent Assessment Order, or any proceedings brought by the Board of Governors to
enforce the terms of the Consent Order or this Consent Assessment Order.
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By Order of the Board of Governors effective this 10th
day of February, 2012.
ALLY FINANCIAL INC. BOARD OF GOVERNORS OF THEFEDERAL RESERVE SYSTEM
By: /s/ Michael A. Carpenter By: /s/ Jennifer J. JohnsonMichael A. Carpenter Jennifer J. JohnsonChief Executive Officer Secretary of the Board
RESIDENTIAL CAPITAL, LLC
By: /s/ Thomas F. MaranoThomas F. MaranoChairman & Chief Executive Officer
GMAC MORTGAGE, LLC
By: /s/ Steven M. AbreuSteven M. AbreuPresident