Federal Student Aid Software Developers Conference August 16, 2007

Federal Student Aid

Software Developers Conference

August 16, 2007

2

WELCOME

Katie Blot

Target State Vision

4

TSV Update: Business View

Enterprise Access Management

LendersState Agencies Schools

Financial Management

Common Services for BorrowersOrigination & Disbursement

Integrated Partner Management

Application

Partner Payment and Reporting Management

Campus Based

Aid Awareness & Application Aid Delivery Institution Participation Servicing

Program Guidance & Information

Guaranty Agencies

Aid EligibilityDetermination

Establish PersonRecord

AidAwareness

School Aid Payments and Funding Level Management

Award and Disbursement Processing

CB Program AdministrationCB Award ProcessingFISAP Processing

Partner OversightPartner Eligibility and Enrollment

State Agency Funding

Guaranty Agency Payment and Reporting Administration

Lender Payment and Reporting Administration

Financial ReportingFunds ManagementPayables ManagementReceivables Management

Recovery and Resolution

Consolidate Loans

ServiceDebts

Audit LoggingAccess ControlIndividual Enrollment

Create and Publish Materials

Outreach for Partners

Training for Partners

Aid Education Submission Eligibility Repayment Consolidation Collections

Org

an

iza

tio

ns

Fed

era

l S

tud

en

t A

idP

ers

on

Lif

e

Cy

cle

P

ha

se

Other External PartnersDepartment of Education

App and Participation Mgmt Funding and Allocation Origination and Disbursement Servicing Reporting

General Public Applicants Borrowers

Enterprise Analytics and Research

Student Aid History Management

Enterprise Reporting and AnalyticsAcquire Enterprise Analytic Data

Calculations and Reporting

Default Rate ProcessesStudent Enrollment ReportingMonitor Aid Eligibility Financial Aid History

Predictive Modeling

Enterprise Shared ServicesFinancial Aid Retrieval Service

Person RegistrationOrganization Record Management Service

Person Management Service

Promissory Note Credit Check

Fee Payment

5

TSV Update: Technology View

IntegratedTechnical Architecture

Customers &Partners

Integrated Technical Architecture

Portal / Gateway / Call Center

Students, Borrowers, Applicants

Schools

Financial Partners

Department of Education

Federal Agencies

State Agencies

Service Providers

Security Architecture



Enterprise Service Bus

Enterprise Service Bus

Enterprise A

ccessM

anagem

ent

Integrated P

artner

Man

agemen

t

ADvan

ce

Com

mon

Services for B

orrowers

Cam

pus B

ased

Finan

cial Man

agemen

t System

Enterprise In

formation

System

Enterprise Applications

6

Outcomes

• Improved alignment of systems with Federal Student Aid business processes, and reduced redundancy and complexity of interfaces among systems

• Improved consistency and quality of Person and Organization data through implementation of master data management

• Reduced redundancy and duplication of effort through use of shared assets (e.g., Security Architecture, Enterprise Portal, etc.)

• Improved security and streamlined processes for gaining access to Federal Student Aid systems and services

• Improved timeliness and accuracy of data through reengineered process flows and implementation of data standards

7

Progress to Date

• Three Key Areas

• Infrastructure

• Application Development

• Supporting Processes

8

• Enterprise Portal– Technical Proof of Concept Complete– Infrastructure Deployment in Process– Will Support Integrated Partner Management User Interface– Next Step: Internal “Employee View”

• Enterprise Services Bus– Evolution of EAI– Technical Proof of Concept Complete– Infrastructure Deployment in Process– Will Support Integrated Partner Management Data Interfaces

• Security Architecture– Deployed, Currently Supporting Nine Applications– Will Support New Participation Management Process

• On the Horizon– Gateway

Infrastructure

9

• Integrated Partner Management (IPM)– Requirements underway (near completion)

– Infrastructure deployment in process

– Operations and Maintenance contract awarded

• On the Horizon– Person Data Management, Integrated Student View, Aid

History Management, Application Processing, Collections

Application Development

10

• Requirements Standards

• Development Standards

• Technical Standards

• Enterprise Data Management

Key Supporting Processes

11

Federal Student Aid Enterprise Development

Support Services

12

Need for Change in How We Deliver Development Services

Federal Student Aid has:

– Grown its technical and process knowledge

– Made significant progress in establishing integrated processes for development projects

– Recognized a need for changes in the management of development projects that help achieve better results

13

What is the Enterprise Development Support Services (EDSS) Model?

• EDSS represents a significant change in the way Federal Student Aid delivers its development services

• EDSS development projects will rely on and augment the components of the Federal Student Aid’s Target State Vision

• The EDSS promotes, enables and facilitates technical and business integration

• EDSS will result in higher quality and greater flexibility for Federal Student Aid in achieving its Target State Vision

14

Objective of the EDSS• Increase Product Quality

– Facilitates Enterprise Standardization and Integration

• Increase Competitive Environment– Will spur innovation– Induce greater price competition– Result in better products

• Increases Development Options for Federal Student Aid– Greater flexibility to use multiple vendors – Greater capacity to mitigate “single vendor” environment– Increased ability to transition– Provide for redundancy in service providers

15

Enterprise Development Support Services (EDSS) Model

6 - Program Q

uality Assurance / IV&

V

4 – Application Operations and Maintenance Support

Maintenance

Design and Implementation

3 - Test Services

Requirements Analysis

1 – Requirements Services

High Level Functional

Requirements

PreliminaryDesign

Requirements Transition

DatabaseSoftware

Implementation

System Integration

Development

Technical Architecture Integration and Critical Program Management Support

5 – Enterprise Project Support

Services Planning and

Analysis

Monitor and Control

Performance Monitoring

Scope/Schedule Management

EVM

Transition

DeliveryTransition

Performance &Stress Test

Acceptance Test

Functional Test

User Acceptance Test (UAT)

Integration Test

Shared Services

2 - Development Services

User Interface

System Requirements

Design

Transition

Implementation

Development

System Requirements

Design

Transition

Implementation

Development

System Requirements

Design

Transition

Implementation

Development

System Requirements

Design

Transition

Detailed Requirements

16

Welcome 08:30 am – 09:00 am

Security 09:00 am – 10:00 am

Break 10:00 am – 10:15 am

Integrated Partner Management 10:15am – 11:15 am

NSLDS Update 11:15 am – 11:45 am

Lunch on your own 11:45 am – 01:30 pm

Common Origination Disbursement Update 01:30 pm – 02:30 pm

Central Processing System Update 02:30 pm – 03:30 pm

Break 03:30 pm – 03:45 pm

Federal Update 03:45 pm – 04:45 pm

Round Table 04:45 pm – 05:00 pm

Closing 05:00 pm – 05:15 pm

Agenda

17

Contact Information

Katie Blot

Chief Information Officer

Phone: 202-377-3528

Email: [email protected]

mailto:[email protected]

SECURITY

Bob Ingwalson

19

20

We Implement Security Based on Cost vs. Risk

21

Defense in Depth

• Policy• Personnel Security• Physical Security• Network Security• Host based Security• Application Security

22

Application Development Security

• The Bad

• The Ugly

• The Good

23


• Know the Threat– OWASP (http://www.owasp.org)

– SANS Top 20 (www.sans.org/top20) – National Vulnerability Database

(http://nvd.nist.gov)

– cgisecurity (http//www.cgisecurity.com)

The Bad -- Malicious Threat

24


Know the Threat – Hmmm?

0

5000

10000

15000

20000

25000

30000

35000

1995 1997 1999 2001 2003 2005

AccumulativeVulnerabilities from 1995- 2006 (source: CERT,www.cert.org/stats)


25


• Cross Site Scripting– What is Cross Site Scripting and

how is it used?

– Prevention


26


• SQL Injection– What is SQL Injection and how is it used?

– Prevention


27


• Cookie Poisoning– What is Cookie Poisoning and how is it

used?

– Prevention


28


• Code Mistakes– Federal Student Aid has had them

– Results

– Prevention

The Ugly – The Innocent User

29


• Untrained Users– Examples and outcomes

– Provide the training

– Rules of Behavior

– Annual refresher training


30


• Keyloggers– What is it and how does it exploit a Web

Application?

– It doesn’t affect you right? – think again!

– Some things to do about Keylogger activity


31


• Implement Prevention in Code

• Train Users

• Thorough Testing

• Use of Tools

The Good – Good Development

32


The Good – Good Development

33

34

Contact Information

Name: Robert Ingwalson

Chief Security Officer

Chief Information Office

Phone: 202-377-3563


35

BREAK

INTEGRATED PARTNER MANAGEMENT (IPM)

Susan Stallard

37

Agenda

• IPM Overview

• Implementation Schedule

• Where We Are: Requirements

• What This Means to Our Partners

• Workbench Demonstration

38

IPM: Overview

•New system that consolidates business functions currently being provided by multiple systems:

– Lender Application Process (LAP) – Electronic Application (eAPP)– eZ-Audit– Participation Management portion of SAIG– Post Secondary Education Participant System (PEPS)– Electronic Records Management (ERM)

• Technology modernization with associated benefits:– Single sign-on– Consistent user experience– Ease of use and navigation– Increased Security

• Implemented in three releases with increasing functionality to reduce and/or eliminate risks

39

Implementation Timeline

Release 1: April – June 2008

– Implement Partner Eligibility & Enrollment

• Legacy systems retired:

– eAPP

– Participation Management

– Lender Application (LAP)

– Electronic Records Management (ERM)

Release 2: July – September 2008

– Implement Financial Statements and Compliance Audits submission

• Legacy system retired:

– eZ-Audit

Release 3: January – March 2009

– Implement Partner Oversight functions

• Legacy system retired:

– Post Secondary Education Participant System (PEPS)

40

Where We Are: Requirements Requirements Conducted (January – July 2007)

– Series of three Joint Application Design (JAD) sessions held with Federal Student Aid staff to gather requirements (January to April 2007)

– Extensive use of prototypes to assist in identifying and capturing requirements

– Additional breakout JAD sessions and meetings held with Federal Student Aid Subject Matter Experts to capture requirements for specialized areas such as foreign schools and financial partners

– Data Requirements (Data Management & Migration)

– Technical Requirements

41

What This Means to Our Partners• Provides a single entry point to sign up for services and maintain

eligibility for the Title IV program

• Streamlines and simplifies through automation the process for communicating required notifications (paperless environment) to/from Federal Student Aid

• Provides Partners with on-line access to school status and eligibility information and proactive notifications

• Provides the capability for e-Signature on required applications and forms to establish enrollment and maintain eligibility

• Increases usage of the paperless environment in the processing of compliance audit and financial statement submissions

42

Key Workbench Concepts

• IPM Workbench will provide the foundation for single sign-on to Federal Student Aid systems

• Participation Management Services are consolidated with User Management

• Complex structures allow corporate entities to manage their subsidiaries with a single user experience

• Affiliations provide a mechanism to manage the data and features granted to servicing partners

43

Partner Workbench Demonstration

44

Partner Workbench Homepage

Right Navigation

Left Navigation

Footer

Header

45

IPM User/Partner Management

User Profile Management – for user contact information

46

IPM User/Partner Management

Security Architecture – debarment check, default loan check, password management and system access.

Participation Management – allocation of services Concept of Affiliation:

• Partner Users added via Partner Management

• Schools and Lenders add Servicer affiliations

• Servicers gain IPM identity and access• Servicers’ DPA manages their own pool

of users

47

48

Contact Information

Susan Stallard

Project Lead


202-377-3628

[email protected]

Molly Wyatt

Project Director


202-377-3358

[email protected]


NSLDS UPDATE

Pam Eliadis

50

NSLDS Access

• Status of NSLDS user reinstatement

• Future process for enrollment

• Potential tools for oversight

51

Data Security and Data Exchange

• Dear Colleague Letter GEN 05-06– NSLDS may not be used for marketing

purposes– Student/Borrower’s permission is

required– Reminds users of Federal Student Aid’s

enforcement obligation

52

Data Security and Exchange

• Audit Reports– Every student look-up is tracked by User ID– External Audit Security Reports

• Requested by Destination Point Administrator

• Number of look-ups by User ID• Past 90 days

– Internal Audit Security Reports

53

Data Security and Exchange

No Data Mining• Completely Automated

Public Turing Test to Tell Computers and Humans Apart (CAPTCHA) tool

• Monitoring top 20 users and organizations

54

Additional Security Measures

• All users accessing the NSLDSFAP Web site are now required to enter all three identifiers for a borrower – Social Security number (SSN), date of birth, and first name – in order to view any financial aid data.

55

NSLDS Reengineering

• FFEL Data Flows

– Project update

– Community involvement

– Future meetings

56

57

Contact Information

Name: Pam Eliadis

Director

National Student Loan Database System (NSLDS)

Phone: 202-377-3554

Email: Pam.Eliadis @ed.gov

58

LUNCH ON YOUR OWN

59

COD UPDATE

Wood Mason

60

• March Release Updates

• MPN Updates

• Operational Concerns

• Testing

• Tools and Training

60

COD Topics

61

• Inconsistent Identifiers

• Edit 16 Changes

• Additional Unsubsidized Indicator

• Award Discharges & MPN Expiration Date

• Verification W Cut-off Deadline Date

• Eligibility Used, Total Eligibility Used for ACG, SMART

• Debt Management Collection System Updates

61

March Release Updates

6262

Inconsistent Identifiers

Edit Edit Code

Block Message Award Type Affected

147 R Person Identifier inconsistency for PLUS Award for Graduate/Professional Student

DL-PLUS

148 W Person First Name inconsistency for a PLUS Award for Graduate/Professional Student

DL-PLUS

149 R PersonAward

Identifier inconsistency for PLUS Award for Parent of a Dependent Undergraduate Student

All

• New Edits only applicable to award years 2008-2009 and forward

63

Edit 147If the Student SSN matches the Borrower SSN and a

Grad PLUS award exists on COD…

63


Student

<LastName>

<BirthDate>

<SSN>

Borrower

<LastName>

<BirthDate>

<SSN>

MUST MATCHMUST

MATCH

Edit Edit Code


147 R Person Identifier inconsistency for PLUS Award for Graduate/Professional Student

DL-PLUS

64

Edit 148If the Student SSN matches the Borrower SSN and a

Grad PLUS award exists on COD…

64


MUST MATCHMUST

MATCH

Edit Edit Code


148 W Person First Name inconsistency for a PLUS Award for Graduate/Professional Student

DL-PLUS

Student

<FirstName>

Borrower

<FirstName>

65

Edit 149

65

Edit Edit Code


149 R PersonAward

Identifier inconsistency for PLUS Award for Parent of a Dependent Undergraduate Student

All

If the Student SSN doesn’t match the Borrower SSN and a Parent PLUS award exists on COD:

• Student and Borrower Date of Birth (DoB) change must not match

• Student DoB change must not match what exists on COD for Borrower DoBAND no Borrower DoB change tag is submitted

• Borrower DoB change must not match what exists on COD for Student DoBAND no Student DoB change tag is submitted

This can be triggered by all award programs!


66

Edit 149 Example

66

Parent PLUS

Student A 01/01/81

Borrower B 02/02/55

Pell

Student B 01/01/81

• Borrower B created on COD for PLUS award

• Borrower B(Student B on Pell award) submits a Date of Birth change


• Borrower B Date of Birth now matches Student A - This will trigger Reject Edit 149!

6767

Edit 16 Changes

• Edit 16 has been divided into 4 new edits.• Only applicable for award years 2008-2009 and

forward

• Edit 16 will only be triggered for award years 2007-2008 and prior

6868

Edit Edit Code


150 R AwardIncorrect Student Grade Level on a Direct Loan PLUS Award for Graduate/Professional Student

DL-PLUS

151 R PersonInvalid Student/Borrower SSN combination on a Direct Loan PLUS Award for Graduate/Professional Student

DL-PLUS

152 R PersonInvalid Student SSN change on a Direct Loan PLUS Award for Parent of a Dependent Undergraduate Student

All

153 R AwardInvalid Borrower SSN change on a Direct Loan PLUS Award for Parent of a Dependent Undergraduate Student

All

Edit 16 Changes

69

Edit 153 Example

69

Edit 16 Changes

Parent PLUS

Student A 111223333

Borrower B 777889999

ACG

Student B 111223333

• Borrower B created on COD for PLUS award

• Borrower B (Student B on ACG award) submits an SSN change

• Borrower B SSN now matches Student A - This will trigger Reject Edit 153!

7070

Edit 16 Changes

• A new edit will be added:

Edit Edit Code


159 R AwardIncorrect Student Grade Level for a Parent PLUS award

DL-PLUS

• Only applicable for award years 2008-2009 and forward

71

<DependencyStatusCode>• Required for all Direct Loans• Valid values: “D” and “I”• Blank or other values will trigger Reject Edit 996

71

Additional Unsubsidized Indicator

<AdditionalUnsubsidizedIndicator>• Required for Unsubsidized Direct Loans• Valid values: “true” or “false”

• Blank or other values will trigger Reject Edit 998

• Edit 994 will be triggered for missing tags

72

New Edits

72


Edit Edit Code


154 R AwardDependency Status set to D and Grade Level greater than or equal to 6

DL

156 R AwardDependency Status set to I and Additional Unsubsidized Indicator set to true

DL

157 R AwardSum of Award Amounts exceeds Base Annual Loan Limit

DL

158 R AwardHPPA Indicator set to true and Grade Level less than 6

DL

73

<DLLoanInformation LoanKey="1“>

<!—Loan Information-->

</DLLoanInformation>

<DLUnsubsidized>

<FinancialAwardYear>

<CPSTransactionNumber>

<FinancialAwardAmount>

<LoanKey>

<AdditionalUnsubsidizedIndicator>

<DependencyStatusCode>

<FinancialAwardNumber>

<FinancialAwardID>

<FinancialAwardCreateDate>

<Disbursement>

<!—Disbursement Information-->

</Disbursement>

</DLUnsubsidized>

73


Loan Key

Award

Disbursement

74

Upon award discharge, the COD system will update associated MPN(s) as follows:

74

Award Discharges, MPN Expiration Date

Discharge Code

Message MPN Expiration Dates Updated for….

D Death All MPNs for Borrower

G Unauthorized Signature/Unauthorized Payment MPN associated with specified loan

I Identity Theft MPN associated with specified loan

7575

Discharge Reversal

If MPN associated with the discharged loan…

MPN Expiration Dates Will be recalculated as

follows…Not linked to any loans with funded disbursements or is unlinked

365 days from MPN Received Date

Linked to any loan with funded disbursements 3,650 days from MPN Received Date

(Due to death) is linked to any awards with accepted and funded disbursements

3,650 days from MPN Received Date

Recalculating MPN Expiration Date

7676

Discharge Reversal

Condition(s):Updated

MPN Status

New MPN Expiration Date <= Current Processing Date Inactive

Recalculated MPN Expiration Date > Current Processing Date

MPN is linked to an award Active

MPN not linked to an award Pending

Recalculating MPN Status

7777

Verification W Cut-Off Date

• Applies to Pell Grant Verification W

• Created to prevent Verification W records from being accepted into the COD System after a specified date

• Verification W Cut-off Date is normally September 30

7878

Edit Edit Code

Block Message Award Type

Affected

114 R Disbursement Disbursement or Disbursement Adjustment received after Verification Status W Deadline Date

Pell

145 R Award New Pell origination or award increase with Verification Status of W or invalid change to Verification Status submitted after Verification W cut-off date

Pell

146 R Disbursement New disbursement or disbursement increase submitted after Verification W cut-off date

Pell


existingexisting

NEWNEW

NEWNEW

7979


For 2007-2008 Award Year and prior…Once COD reduces a disbursement to zero due to Verification

Status “W”, new Disbursement information changes to existing Disbursement information submitted with a Verification Status of “W” for that Award will trigger Reject Edit 114.

For 2008-2009 Award Year and forward…COD will allow a school to increase the disbursement back from

zero without triggering Reject Edit 114

8080


For 2008-2009 Award Year and forward, after the Verification W Cut-off Date schools:

• May NOT submit new Pell origination…

• May NOT submit award amount increase…

• May NOT submit new disbursement or disbursement increase…

…If Pell award has Verification Status of “W”

Additionally, schools may NOT change Verification Status to “W” after the Verification W Cut-off Date.

81

Eligibility Used (EU) and Total Eligibility Used (TEU) will be calculated differently for ACG and National SMART Grant than for Pell

• Academic Year Level not factored into Pell EU, TEU

81

Eligibility Used, Total Eligibility Used

For ACG and National SMART Grant

82

EU% = 100% × (Sum of Actual Disbursements of Award – Debt Management Collections System (DMCS) Repayments of Award) ÷ Scheduled Award Amount*

TEU% = Sum of all EU%’s at each applicable Academic Year Level** Across Award Years and Schools

* Scheduled Award Amount is the maximum award amount by Academic Year Level and Award Year

** The COD System considers Academic Year Levels 0 and 1 to be the same when calculating TEU %

82


83

A student in Grade Level 3 is awarded an 07-08 SMART grant for $3000, $1234 in actual disbursements.

The student was referred to DMCS and has made repayment of $769.

EU% = 100% × [($1234 - $769) ÷ $4000] = 11.6250%

83

EU, TEU Example 1

Grade Level

Award Year

Award Amount

Anticipated Disb Amount

Actual Disb Amount

DMCSRepayment

AmountScheduled Award Amt

Eligibility Used

3 2008 3000 1000 1234 769 4000 11.6250%

Total Eligibility Used (Sum of all EU's) - Grade Level 3 11.6250%

84

A Student in Grade Level 4 is awarded an 07-08 SMART grant. However the student’s second disbursement would have caused his actual disbursements to exceed his award amount so the disbursement

84

EU, TEU Example 2

Award Number

Disb Number

Grade Level

Award Year

Award Amount

Actual Disb

AmountScheduled Award Amt

Eligibility Used

001 1 4 2008 4000 1050 4000 26.2500%

001 2 4 2008 4000 3000 4000 N/A

Total Eligibility Used (Sum of all EU's) - Grade Level 4 26.2500%

The student’s second disbursement would cause EU to equal

EU% = 100% × [($4050 - $0) ÷ $4000] = 101.2500%

is rejected with Edit 137.

85

A student has 4 ACG Awards for Grade Levels 1 and 2 in the 2007-2008 and 2008-2009 Award Years.

Suppose the Scheduled Grant Amount for ACG is increased 50% from $750 to $1125 for Grade Level 1 and from $1300 to $1950 for Grade Level 2.

85

EU, TEU Example 3

AwardAttended School

Grade Level

Award Year

Award Amount

Disbursement Amount

Scheduled Award Amt

Eligibility Used

1 A 1 2008 500 125 750 16.6666%2 A 1 2009 1125 500 1125 44.4444%3 B 1 2008 200 200 750 26.6666%4 B 2 2009 1300 1250 1950 64.1025%

Total Eligibility Used (Sum of all EU's) - Grade Level 1 87.7776%Total Eligibility Used (Sum of all EU's) - Grade Level 2 64.1025%

8686


Total Percent Eligibility Used (Across all Schools, Award Years)

Percent Eligibility Used

Scheduled Award Amount

8787


For all grant programs, COD sends, via daily outbound NSLDS file:

• Percent Eligibility Used at this School

• Total Percent of Eligibility Used

• Scheduled Award Amount

• Disbursement Amount

88

Pell Multiple Reporting Records

• The Eligibility Used field has been renamed to Percent

Eligibility Used by Scheduled Award

• The Eligibility Used in field position 381-385 has been

expanded to 7 bytes and moved to position 442-448

• Positions 381-385 are now an unused field

88


89

ACG, National SMART Grant MMR

• The Unused in field position 321-327 will be renamed ACG/National

SMART Grant Scheduled Award

• Positions 463-469 will be added to the end of the existing layout and

populated with the Percent Eligibility Used by Scheduled Award

• Positions 470-476 will be added to the end of the existing layout and

populated with the Total Percent Eligibility Used by Academic Year

Level

• The total record length will be increased to 476 bytes from 462 bytes

(14 bytes increase)

89


90

Pell Year-To-Date (Disbursement)

• Positions 66-72 will be populated with the Percent

Eligibility Used by Scheduled Award

• Positions 73-79 will be populated with the Total

Percent Eligibility Used

• Positions 80-103 will remain an unused field

• There are no changes to the total record length of the

Pell YTD – Disbursement record

90


91

ACG, SMART YTD (Origination)

• The Unused in field position 252-256 will be renamed

ACG/National SMART Grant Scheduled Award

• There are no changes to the total record length of ACG

YTD – Origination record (350 bytes)

91


92

ACG, SMART YTD (Disbursement)

92


• Positions 66-72 will be populated with the Percent

Eligibility Used by Scheduled Award• Positions 73-79 will be populated with the Total Percent

Eligibility Used by Academic Year Level• Positions 80-103 will remain an unused field• There are no changes to the record layout of the

ACG/National SMART Grant YTD – Disbursement (350

bytes)

9393

Debt Management Collection System

The COD System will be enhanced to process and accept additional Debt Management Collection System (DMCS) transaction types for Pell, ACG, and National SMART Awards.

DMCS Transactions

Transaction Type Symbol Definition

Add A Referring the student to COD

Change C Submitting a payment on an existing DMCS account

Satisfactory S Indicating that the student has made satisfactory arrangements

Unsatisfactory U Indicating that the student has not made satisfactory arrangements

Delete D Indicating that COD should delete the student's referral

9494

Debt Management Collection System

Collection Status Indicator, as displayed on the Award Detail Information page

95


• MPN Updates


• Testing


95

COD Topics

96

Beginning in March 2008, all schools will be required to have an accepted MPN on file at COD before actual disbursements can be accepted for the associated Direct Loan award.

96

Requiring MPNs Before Disbursement

9797

PLUS MPN Redesign

• Incorporates HERA changes– Still ONE MPN for all PLUS borrower types

(parent and graduate/professional student)

• New OMB form expiration date

• Incorporates Borrower’s Rights and Responsibilities (BRR)

• Updated PLUS MPN will be implemented Fall 2007!

• Sub/Unsub MPN Redesign coming soon…

98


• MPN Updates


• Testing


98

COD Topics

99

• Password Reset

• Origination Fee Percentage Processing (Edit 140)

• Award ID

• Duplicate Submissions (Edit 56, 58)

• Reporting Verification Status Code

99

Operational Concerns

100

New functionality includes:

• Challenge Questions

Profile Setup

• Reset Password

• Unlock Account

• Update your Profile

• Update User Profile

• Challenge Questions

Profile Unlock

100

COD Web Password Reset

101101

COD Web Password Reset

For more information, visit the IFAP Electronic Announcement (June 15, 2007)http://www.ifap.ed.gov/eannouncements/0615PreImplementation.html

102

Edit 140: Incorrect Origination Fee Percent on New Awards

102

Fee % Earliest Disbursement Date Range

3.0 Prior to 2007-07-01

2.5 2007-07-01 to 2008-06-30

2.0 2008-07-01 to 2009-06-30

1.5 2009-07-01 to 2010-06-30

1.0 2010-07-01 and forward

Origination Fee Percentage is based on Earliest

Disbursement Date, NOT Award Year!

Origination Fee Percentage Processing

103103


Earliest Disbursement Date is:

• Disbursement Date of Earliest Actual

Disbursement

• If no actual disbursements exist:

– Disbursement Date of Earliest Anticipated

Disbursement

104

Example 1

104


• Origination submitted with two actual disbursements

• Loan amt = $3000, Origination Fee = 2.5%

Disb # Seq # Disb Date Gross Net DRI Accept?

1 1 6/1/2008 1000 990 true

Yes2 1 11/30/2008 1000 990 true

3 1 7/10/2008 1000 990 false

105

Example 2

105


• Origination submitted with one actual disbursement



1 1 11/30/2008 1000 995 true

Yes2 1 1/10/2009 1000 995 false

106

Example 3

106


• Origination submitted with no actual disbursements



1 1 6/1/2008 1000 995 false

No2 1 11/30/2008 1000 995 false

3 1 1/10/2009 1000 995 false

107

Example 4

107


• Origination submitted with no actual disbursements



1 1 6/1/2008 1000 990 false

Yes2 1 11/30/2008 1000 990 false

3 1 1/10/2009 1000 990 false

108108

Award ID for ACG, SMART

Field Name

SSN Award Type Award Year Pell IDAward

Number

Example 123456789 A 09 999999 001

Valid Values

9 digitsA for ACG

T for SMART2 digits 6 digits 3 digits

123456789A09999999001

109109

Duplicate Submissions (Edit 56, 58)

Edit Block Message Award Type

Affected

056 DisbursementSequence Number Not In Sequential Order

All

058 DisbursementDuplicate Disbursement Information On File

All

Preventable - for the most part!

110110

Duplicate Submissions (Edit 56, 58)

Pell DL ACG SMART TOTAL

Edit 56 448,047 321,742 25,485 12,269 807,543

Edit 58 300,148 175,950 17,482 6,257 499,837

Edit Count (2006-2007 Award Year)

111

A draft audit of the Office of Inspector General reports that schools may not always be properly reporting verification status codes to COD.

•Valid values for Verification Status Code are V, S or W

•Blank is valid if the student is not selected by CPS

111

Reporting Verification Status

112

Verification Status Code is an optional tag from a technical standpoint•It is a required tag from a business standpoint

Reporting a verification code is required in most circumstances when student is:•Selected by CPS, and

•A Pell recipient

112


113113


Reporting Verification Status Code of “V”

• Selected by the Central Processing System (CPS):• Report a Verification Status Code of “V” on students for whom

verification has been completed• Possible exception for QA Schools

• Selected by the School but not selected by CPS:• Report Verification Status of “V” on students for whom

verification has been completed

114114


Reporting Verification Status Code of “S”

• QA Schools, if student is selected by CPS and not the QA School

• Schools exercising 30% tolerance option• Student exempt under 34 C.F.R. § 668.54(b):

that is, in general, unless the school has reason to believe that the information provided is incorrect, incarcerated students, recent immigrants, Pacific Island residents, deceased students, dependent students whose parents are unavailable, students whose applications were verified by another school, or students who are not Title IV aid recipients

115115


Reporting Verification Status Code of “W”

• W is an interim status• Report W if verification has not been completed but

there is no reason to believe information is inaccurate (Ex. Awaiting documentation)

• W status limits disbursement to 50% of the award amount

• Schools must change status to V, S or Blank or Federal Student Aid will reduce to zero

116116


Reporting Verification Status Code of Blank

• Rare if the student is selected by CPS• May be used if selected after student has left school• Verification Status Report may be used to identify

students needing code correction• Sent monthly to schools SAIG mailboxes or may be

requested at any time.• Lists students selected by CPS on highest

transaction but have code of W or Blank.

117


• MPN Updates


• Testing


117

COD Topics

118118

School & Vendor Testing

Sign Up 12/03/07 - 05/02/08

Phase I 01/02/08 - 5/30/08

Implementation 03/14/08

Phase II 04/07/08 - 07/25/08

Unstructured 06/02/08 - 09/30/08

March 2008 ReleaseTentative Schedule

119


• MPN Updates


• Testing


119

COD Topics

120

• Tech Ref Publication Schedule

• Webinars

• COD CBT Roll-Out

120

Available Tools and Training

121121

Volume I – Getting Started July 2007

Volume II – Common Record Technical ReferenceVolume II, Section 1: Implementation Guide

July 2007September 2007

Volume III – DL & Pell Grant Combo System SupplementVolume II, Section 1: Pell Grant Calculation Table

September 2007September 2007

Volume IV – DL Tools July 2008

Volume V – School Testing Guide September 2007

Volume VI – AppendicesVolume VI, Section 3: Pell Grant Calculation Table

September 2007February 2008

Tech Ref Publication Schedule

122

Internet Training and Webinarshttp://ifap.ed.gov/IFAPWebApp/currentCPresentationsYearPag.jsp?p1=Additional+FSA+Presentations&p2=c

COD Basics: Resolving Issues with Title IV Grantshttp://www.ed.gov/offices/OSFAP/training/specific.html#codgrants

COD Basics Webinar Q & Ahttp://ifap.ed.gov/eannouncements/0720CODBasicWebinarGrantsQA.html

122

Webinars

http://ifap.ed.gov/IFAPWebApp/currentCPresentationsYearPag.jsp?p1=Additional+FSA+Presentations&p2=c

http://ifap.ed.gov/IFAPWebApp/currentCPresentationsYearPag.jsp?p1=Additional+FSA+Presentations&p2=c

http://www.ed.gov/offices/OSFAP/training/specific.html

http://www.ed.gov/offices/OSFAP/training/specific.html

http://ifap.ed.gov/eannouncements/0720CODBasicWebinarGrantsQA.html

123

An exciting new CBT will be released by COD to familiarize users with the capabilities of the COD System!

123

COD CBT Roll-Out

Coming Fall 2007!

124124

125125

Contact Information

Wood Mason

COD System Operations Branch

FSA Liaison to School Relations Center

Phone: (404) 562-6270



CPS UPDATE

Ginger Klock

127

CPS Update

Agenda• Application Processing Statistics

• 2008-2009 FAFSA Changes

• 2008-2009 Central Processing System Changes

– Edits

– EDE Applications and Corrections

• 2008-2009 Institutional Student Information Record (ISIR)

Changes

• 2008-2009 Participation Management (PM) System

• 2008-2009 CPS Test System

128

CPS Update

Application Processing StatisticsPaper vs. Web filers through Week 29

Since 2005-2006:– Number of Web

filers has increased 13.44%

– Number of paper filers has decreased 64.16%

01,000,0002,000,0003,000,0004,000,0005,000,0006,000,0007,000,0008,000,0009,000,000

Web Paper

2005-2006 2006-2007 2007-2008

129

CPS Update

2008-2009 FAFSA (5/23/2007 draft)

130

CPS Update

2008-2009 Paper FAFSA• Minimal changes• Simplified clearance process• Draft and Summary of Changes

published on IFAP 6/1/2007 in an Electronic Announcement– http://www.ifap.ed.gov/fafsa/0809FAFSA.html

• Comments were due by 7/31/07

http://www.ifap.ed.gov/fafsa/0809FAFSA.html

131

CPS Update

2008-2009 Paper FAFSA• Paper FAFSA is orange (student) and

purple (parent)• Design and layout remains unchanged

– Question numbers the same as 2007-2008

– Wording of two questions has been revised

– Enhanced text in some “Notes” for clearer instruction

132

CPS Update

2008-2009 Paper FAFSA

• Question #21 revised to ask if the applicant is male or female

133

CPS Update

2008-2009 Paper FAFSA• Question #27 revised to allow for additional

options equivalent to high school completion

• Notes contain additional response choices

134

2008-2009

Central Processing System Edit Changes

135

CPS Update

2008-2009 Edit Changes

• New Reject 4: non-verifiable reject

(with an FAA-only override) if the

Marital Status Date is greater than

the date the application was signed

136

CPS Update


• New Reject 20: non-verifiable

reject (with an FAA-only override)

for non-filers whose income

exceeds the IRS requirements for

filing a federal tax return

137

CPS Update


• Added a warning edit for applicants whose tax filing status is “Will File” and they are correcting one of the following fields:– AGI– Earned Income– Taxes Paid– Exemptions

• New edit will require applicants to re-answer the question

138

CPS Update2008-2009 EDE Applications and Corrections• Significantly higher rates of reject for

some codes in 2007-2008– Rejects 1, 2, 9, 10, 11 & 14

– Affecting electronic applications and corrections

– Rejects do not occur when FAA Access to CPS Online is used to submit records

139

2008-2009

Institutional Student Information Record (ISIR)

Changes

140

CPS Update

2008-2009 ISIR Changes

• Draft 2008-2009 ISIR Record Layout posted to IFAP

• No XML ISIR

141

ISIR Record Description/Data Dictionary Changes

• Changed the meaning of values for FAFSA Question #21 “Are you male?” with change in question to “Are you male or female?

• Field #24 -- Starting at position 218• Field Name -- “Are you male or female?”• Valid Content --

– 1 = Male– 2 = Female– Blank

CPS Update

142


• Modified format for FAFSA Questions # 27 from “High School diploma or GED” to “HS Diploma or Equivalent”

• Field number 30 -- Starting at position 224• Field Name -- “HS Diploma or Equivalent”• Valid Content --

– 1 = High school diploma– 2 = GED– 3 = Home schooled– 4 = Other– Blank

CPS Update

143


• Up to 10 school and housing choices on the 2008-2009 ISIR

• Field numbers 100 through 119 -- Starting at position 466

• Field Name – “Federal School Code #” (1-10)

• Valid Content -- X00000 through X99999 and blank for school code

CPS Update

144


• Two new reject override codes displayed• Field number -- 139 (Reject Override 4)• Field number -- 141 (Reject Override 20)• Field names – “Reject Override 4” and

“Reject Override 20”• Valid Content --

– 1 = Yes– Blank

CPS Update

145


• Updated label for “FAA Adjustment” to “Professional Judgment”

• Field Number – 156• Field Name – “Professional Judgment”• Valid Content --

– 1 = EFC adjustment processed– 2 = EFC adjustment request failed– Blank = no EFC adjustment requested

CPS Update

146

CPS Update


• EFC will be calculated for records with signature only rejects (14, 15 and/or 16)– Records will be rejected with no official EFC

calculated– Signature required to resolve reject– Signature Reject EFC field added to ISIR for use

by state agencies and schools

147

CPS Update


• NSLDS Data Elements added– “PX” added for new “Identity

Theft Discharged” loan status code

– COD Grant sequence numbers added to Pell data

– “Fraud Loan Flag” added

148

CPS Update


• NSLDS Data Elements added/changed for ACG and National SMART Grant

• Scheduled Award

• % Eligibility Used by Scheduled Award

• Total % Eligibility Used by Academic Year

• Award Year

• “School Year” label changed to “Academic Year Level”

149

CPS Update

2008-2009 ISIR Changes• “High School Graduation” question in the

ACG data file (ED2009OP) revised to be “High School Graduation Year”– Field #8 -- Starting at position 51

– Field Name -- “High School Graduation Year”

– Valid Content -- 2005-2009 (Format is CCYY)

150

2008-2009

Participation Management (PM) System

151

CPS Update

2008-2009 PM System Changes• Supply of existing unassigned TG numbers is dwindling--

– We are currently at number TG43323

– We will run out of numbers at TG49999

• We expect to run out of existing unassigned TG numbers after the new year begins

• Current assignment of TG numbers is being modified to allow for alpha characters in the 3rd byte (e.g. TGA1234)

• Change will take effect with annual PM rollover activity in December

• Will continue to assign numeric TG numbers until we run out

152

CPS Update

2008-2009 PM System Changes

• Field edit and valid value references in FAA Access to CPS Online and EDExpress will be updated to accommodate this change

• Federal Student Aid is currently undergoing an impact assessment for other systems (i.e. PEPS, COD) to ensure that all of our systems can accommodate the change

153

2008-2009

CPS Test System

154

CPS Update

2008-2009 Test System Update

• Draft Need Analysis Specifications (NAS) posted

• Updates will be provided, as needed

155

CPS Update


• Mechanism for you to confirm that your system – – Meets specifications for interfacing with

CPS– Is calculating correct results

• Allows you to – – Test applications and corrections– Receive ISIR data

156

CPS Update


• Available on November 20, 2007, and remains available through the end of the processing cycle

• User Guide will be posted to Federal Student Aid Download Web site (FSAdownload.ed.gov) by the end of October

• An Electronic Announcement will be posted when the test system goes live


157

CPS Update

2008-2009 Test System Update• Test files will be available at

FSAdownload.ed.gov

• Separate input and output files will be posted for testing specifications

• Remember - CPS is still in test until Federal Student Aid accepts the system and production starts on January 2, 2008


158

159

Contact Information

Ginger Klock

Project Manager

Application Processing Division

Phone: 202-377-3239



160

BREAK

161

FEDERAL UPDATE

Jeff Baker

162

163

Contact Information

Jeff Baker

Policy Liaison and Implementation Staff

Phone: 202-377-4009


164

ROUND TABLE

165

CLOSING

166

Contact InformationKatie Blot

Chief Information Officer


Phone: 202-377-3528


Mary Haldane

Chief of Staff


Phone: 202-377-4324


Thank you for coming!



Documents

Federal Student Aid Software Developers Conference August 16, 2007