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1 FENNER HALL 2015 Handbook Experience more than your degree

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Page 1: FENNER HALL - ANU · or safety equipment, disobeying the instructions of a Fire Warden, or a breach of any of the rules in this Handbook or the Occupancy Agreement. Each resident

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FENNER HALL

2015 Handbook

Experience more than your degree

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Table of Contents: Table of Contents: ................................................................................................................................... 2

Version control ........................................................................................................................................ 5

This Handbook ........................................................................................................................................ 6

About the Hall .......................................................................................................................................... 6

Message from the Head of Residence .................................................................................................... 7

Values and Ethos .................................................................................................................................... 8

Resident responsibilities ......................................................................................................................... 8

Hall responsibilities ................................................................................................................................. 9

Staff of the Hall ........................................................................................................................................ 9

Head of Residence .............................................................................................................................. 9

Deputy Head of Residence.................................................................................................................. 9

Administration Manager ....................................................................................................................... 9

Admissions/ Hall Officer ...................................................................................................................... 9

Administration/ Administrative Officer/s ............................................................................................... 9

Community Coordinator/s .................................................................................................................. 10

Maintenance Staff .............................................................................................................................. 10

Housekeeping/Cleaning Staff ............................................................................................................ 10

Residents Committee ............................................................................................................................ 10

Pastoral care team ................................................................................................................................ 10

Residential Scholar – Senior Residents ........................................................................................ 10

Residential Scholar – Academic Program Organisers .................................................................. 11

Residential Scholar – Learning Community Co-ordinators ........................................................... 11

Residential Scholar – Transport Assistance ................................................................................. 11

Residential Scholar – IT Assistance ............................................................................................. 11

Assistance ............................................................................................................................................. 12

Security .............................................................................................................................................. 12

After Hours Assistance ...................................................................................................................... 12

Emergency Contacts ......................................................................................................................... 13

Illness or Accident ............................................................................................................................. 13

Facilities ................................................................................................................................................ 13

Bathrooms ......................................................................................................................................... 13

Bicycle Storage .................................................................................................................................. 14

Common Rooms ................................................................................................................................ 14

Computer Rooms .............................................................................................................................. 14

WIRELESS NETWORK ACCESS ................................................................................................ 14

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Art Room............................................................................................................................................ 14

Kitchen ............................................................................................................................................... 15

Ground Floor Kitchen .................................................................................................................... 15

Kitchenettes................................................................................................................................... 15

Heating .............................................................................................................................................. 15

Laundry .............................................................................................................................................. 15

Function/Meeting/Common Rooms ................................................................................................... 15

Common Rooms One and Two ..................................................................................................... 15

Kate Hayes Room ......................................................................................................................... 16

Senior Common Room .................................................................................................................. 16

The Bobbie Fenner Room ............................................................................................................. 16

The Frank Fenner Room ............................................................................................................... 16

The Warren ................................................................................................................................... 16

TV Room ....................................................................................................................................... 16

Music Room ....................................................................................................................................... 16

Parking............................................................................................................................................... 16

Study Rooms ..................................................................................................................................... 17

Finances ................................................................................................................................................ 17

Bursaries............................................................................................................................................ 17

Tariffs ................................................................................................................................................. 17

Fee Payment ..................................................................................................................................... 17

Late Payment .................................................................................................................................... 18

Room Deposits .................................................................................................................................. 18

Refunds ............................................................................................................................................. 18

Safety .................................................................................................................................................... 19

Balconies ........................................................................................................................................... 19

Electrical ............................................................................................................................................ 19

Fire and Safety Alarms ...................................................................................................................... 19

Candles and incense ......................................................................................................................... 20

Security Cameras .............................................................................................................................. 21

Hall Security ...................................................................................................................................... 21

Temporary Absences ........................................................................................................................ 21

Services................................................................................................................................................. 21

Mail .................................................................................................................................................... 21

Fax ..................................................................................................................................................... 21

Front Office Hours ............................................................................................................................. 22

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Improving the Environment................................................................................................................ 22

Newsletters ........................................................................................................................................ 22

Newspapers ....................................................................................................................................... 22

Cleaning............................................................................................................................................. 22

Official Communication ...................................................................................................................... 22

Maintenance ...................................................................................................................................... 23

Storage .............................................................................................................................................. 23

Canteen/Buttery ................................................................................................................................. 23

Telephones ........................................................................................................................................ 23

Transport ........................................................................................................................................... 23

ANU UniSafe Bus .......................................................................................................................... 23

Fenner Hall/ANU Shuttle Service .................................................................................................. 24

Internet............................................................................................................................................... 24

Wireless Network Access .............................................................................................................. 24

Network Access from your study/bedroom ................................................................................... 24

Policies & procedures ........................................................................................................................... 25

Academic Expectations ..................................................................................................................... 25

Smoking ............................................................................................................................................. 25

Cleanliness ........................................................................................................................................ 25

Discipline ........................................................................................................................................... 26

Equal Opportunity .............................................................................................................................. 29

Equity policies .................................................................................................................................... 29

Health and Wellness .......................................................................................................................... 30

Alcohol and Substance Abuse .......................................................................................................... 31

Underage Residents .......................................................................................................................... 31

Short-term Illness .............................................................................................................................. 32

Psychological Distress ....................................................................................................................... 32

Long-term Illness/Disability................................................................................................................ 32

Disease in Hall ................................................................................................................................... 32

IT Access and Support ...................................................................................................................... 33

Liquor ................................................................................................................................................. 34

Records ............................................................................................................................................. 35

Room policy (your room) ....................................................................................................................... 36

Accommodation during Vacations ..................................................................................................... 36

Re-Admissions Policy ........................................................................................................................ 36

Use of Room ...................................................................................................................................... 36

Room Lock-outs ................................................................................................................................ 37

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Cooking in your Room ....................................................................................................................... 37

Decorating your Room ....................................................................................................................... 37

Guests ............................................................................................................................................... 38

Arrivals and Departures ..................................................................................................................... 38

Keys ................................................................................................................................................... 39

Room Inventory ................................................................................................................................. 39

Field Work.......................................................................................................................................... 39

Room Changes .................................................................................................................................. 40

Room Checks .................................................................................................................................... 40

What to Bring ..................................................................................................................................... 40

Version control Version no: Date modified: Modified by: Modification description:

1 19/11/2012 Residential & Campus Communities Document development 1.1 27/11/2012 FH Administration Manager Update Hall specific information 1.2 16/1/2013 Residential & Campus Communities Heading updates

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This Handbook This handbook aims to provide residents of Fenner Hall with a reference about the policies, procedures, administration and facilities of the Hall. It forms part of the terms and conditions of your Occupancy Agreement so we urge you to read it carefully. We hope that it helps you to think about how you live in a community of scholars and to settle in to your new home.

About the Hall Fenner Hall is named in honour of Professor Frank Fenner. Professor Fenner was born in Ballarat, Victoria in 1914. He studied medicine at the University of Adelaide, and then at University of Sydney. Between 1940 and 1946 he served in Egypt and Papua New Guinea as an officer in the Australian Army Medical Corps, where he worked on the malarial parasite.

After the war, he went to the Walter and Eliza Hall Institute of Medical Research in Melbourne, where he studied the virus that causes smallpox in mice. He spent some time in the US working on the bacteria which causes tuberculosis. Returning to Australia in 1949, he was appointed Professor of Microbiology at the new John Curtin School of Medical Research here at the ANU. It was here that he began studying viruses again, in particular the myxomytosis virus, the release of which played a significant role in controlling the rabbit plagues that Australia was experiencing at the time

He was Director of the John Curtin School of Medical Research from 1967 to 1973. During this time he was also Chairman of the global team working on the eradication of smallpox. Professor Fenner’s contribution to science was not however restricted to the microbiological side of things. He had a keen interest in the environment, and in 1973 he was appointed to set up the new Centre for Resource and Environmental Studies at ANU. He held the position of Director there until 1979. Even after he retired, Professor Fenner continued to contribute as an active member of the ANU academic community.

During his career, Professor Fenner received many awards, but he also garnered the reputation for being a thoroughly decent human being. He was a scientist who achieved that rare balance between a fierce drive to achieve research outcomes in their area and at the same time managing to not lose sight of the importance of being a good and kind citizen of the world. Professor Fenner passed away in December 2010 and is greatly missed by the Fenner Hall community.

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Message from the Head of Residence Welcome to the Fenner Hall Community.

Fenner Hall is a vibrant and thriving adult learning community. We share our lives in this community within a culture of respect and appreciation of diversity. We are also strongly focused on the reason why you are here: your learning journey as a student of the Australian National University.

Fenner Hall staff, scholars, Fenner Committee Members and our residents all work together to enrich and broaden your experiences. It is certainly my personal hope that you will enter Fenner Hall with an open mind and a thirst for knowledge. It is also my hope that you will eventually depart with many treasured memories and with your views having been tested and refined via exposure to over 500 other souls who are also on their own learning journeys. So let’s step out into this new journey together as community members and aim to support and develop each other.

This Handbook provides clear policy and practical information to help inform your accommodation selection decisions, and to inform you about how we live here in this community.

We all look forward to meeting you.

Head of Residence

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Values and Ethos We take pride in a strong Hall ethos and commitment to assisting all residents to achieve their academic and personal potential. In line with our ethos, at Fenner Hall we ask you to harmonise your right of freedom of expression and a quality learning experience with the responsibility of allowing others the same right.

We invite you to enjoy the many opportunities Hall life can provide, and sincerely hope you will emerge at the other end different for your time with us. We make no distinction in our admissions process on the basis of gender, ethnicity, religion or sexual orientation. Rather, we seek individuals committed to the pursuit of academic and personal excellence in whatever guise that comes. The Hall has established a vital and vigorous academic environment and this, more than anything else, governs the day-to-day environment of the Hall.

Residents of Fenner Hall are expected to consider others in our community, especially in matters of tolerance, cleanliness, noise level and safety. More than anything, the residents of Fenner Hall strive to create a community that is a little better than the world we live in. This is entirely possible if our starting point is the inherent humanity and dignity of each individual.

To this end, we have accepted the need to balance the right to freedom of expression and a congenial lifestyle with the responsibility of allowing the same right to our colleagues. All residents of Hall thus have an obligation to behave in a community-minded manner. Repeated offences that clearly indicate a disregard for the requirements and concessions of community living may result in an individual being asked to leave Hall.

Resident responsibilities In all ANU Halls of Residence, residents are expected to maintain a mature and responsible attitude to life, with informality being the general approach. This responsible attitude allows us to keep the number of rules to a minimum, but the following specific resident responsibilities are brought to your attention:

Responsibilities of residents

Fenner Hall:

• is non-smoking; • does not tolerate illegal drugs or firearms; • does not allow any pets; • requires noise levels to be kept to reasonable levels; • makes residents responsible for the behaviour of their guests; and • will terminate a Occupancy Agreement for anti-social behaviour, such as theft,

harassment, drunkenness, wilful damage, any sort of violence, interfering with fire alarms or safety equipment, disobeying the instructions of a Fire Warden, or a breach of any of the rules in this Handbook or the Occupancy Agreement.

Each resident has an obligation towards community-minded behaviour. The rules set out in this Handbook are designed to maintain a happy, safe, and harmonious living and study environment for all.

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Hall responsibilities In return for meeting their responsibilities, residents can expect:

• to be treated courteously and politely by staff; • to receive adequate prior notice before work is carried out in the Hall that may cause

disturbance; • the provision and upkeep of a safe, clean and reasonably quiet living and study

environment; • respect for their right to privacy, although the Hall reserves the right to enter a room

where a potential emergency exists (e.g. fire alarm, concern for a resident’s welfare), to deal with noise emanating from unattended rooms, to conduct inspections, or attend to maintenance issues;

• to receive a Schedule of Fees setting out their financial commitments for the year (please note that charges for laundry, phone and internet usage, and other ancillary services may change throughout the year); and the opportunity to express concerns or ideas for the operation or improvement of the Hall.

Staff of the Hall

Head of Residence The Head has overall responsibility for the good management and leadership of the Hall, for discipline in the Hall, for the well-being of its residents and staff and for the maintenance of the Hall’s buildings. The Head is also responsible for the formulation of Hall policy. The Head also leads the ANU Learning Communities housed at Fenner Hall.

Deputy Head of Residence The Deputy Head of Residence plays an important role in assisting the Head in the many pastoral, social, administrative and disciplinary tasks that need to be addressed. The Deputy Head of Residence is responsible for the supervision and management of the Hall’s Residential Scholar and the Academic Development Programs. The Deputy Head of Residence is available for offering advice or referral on a range of personal or academic problems that may confront residents. The Deputy Head of Residence is also responsible for the development and coordination of Hall cultural, social, and community activities.

Administration Manager The Administration Manager liaises with the Head of Residence for the day-to-day operations of the Hall including the Front Office, the Admissions Office, IT issues, room management, fee payments, cleaning, security, maintenance, and transport and conference business.

Admissions/ Hall Officer The Hall Officer is responsible to the Administration Manager and provides administrative support , especially in matters relating to the admission of Hall residents and conferences. The Hall Officer also plays an important role in the day-to-day communication with present and prospective residents of the Hall.

Administration/ Administrative Officer/s The Front Office staff are responsible to the Administration Manager for the provision of the day-to-day requirements of the residents. Services include: payments, mail and fax service, check in/check

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outs, and general enquiries. If ever you are unsure about whom to see, ask the Front Office Staff and they will ensure that your enquiry is dealt with appropriately.

Community Coordinator/s There are usually two Community Co-ordinators appointed and each is actively engaged within a tower. Community Co-ordinators are actively involved in the life of the Hall and assist with discipline, pastoral care and academic support.

Maintenance Staff Our Maintenance staff are responsible to the Administration Manager for provision and coordination of maintenance services in the Hall and its grounds. They are charged with responding professionally, quickly and efficiently to reported faults and to monitoring the Hall, its fittings and grounds on a regular basis. They liaise with contractors and ANU Facilities & Services staff and carry out appropriate maintenance tasks as required.

Housekeeping/Cleaning Staff The Hall employs the services of a contract cleaning company. Should you experience any difficulties with the quality or level of service provided please inform Hall administration as soon as possible. It is the Administration Manager’s responsibility to ensure the Hall is maintained in an appropriate state and to deal with any problems that may eventuate.

Residents Committee The Fenner Residents’ Committee (FRC) represents and serves the Hall community. They provide a great number of events and activities during O-Week and throughout the year. In addition to actively fostering opportunities for residents to participate in the sporting, cultural and social life of the Hall, the FRC represents resident views and interests to the Hall and the University.

The Committee aims to make your experience at Hall a memorable one, but please remember it is your community and you are expected to contribute. The FRC is an ideal starting point for you to find ways to get involved. Whether you stand for office, work in a specific area of interest, volunteer to help with a particular event or support the efforts of others with enthusiastic participation, there will be opportunities for you to assist with fostering Hall spirit.

Pastoral care team Residential Scholarships are designed to assist the recipients with their academic endeavour and to support their highly valued community contribution in the Hall. The scholarships provide exceptional opportunities for development of skills and leadership ability. We encourage all suitable residents to apply for these prestigious awards. These scholarships are available to students of the Australian National University only and recipients are required to reside in Fenner Hall.

All Residential Scholars contribute to the Hall by supporting residents’ academic endeavour and by contributing to the resident support network that underpins our community. Residential scholars may be invited to contribute to one or more of the following aspects of Hall life: pastoral care, helping to facilitate activities associated with IT, the canteen, cultural activities and transportation.

Residential Scholar – Senior Residents

A Senior Resident (SR) is allocated to each floor. SRs engage with residents, developing and promoting community spirit, responding to noise complaints, behavioural problems and looking out for the welfare of residents. They are available for advice or referral on a range of problems that

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residents may confront. SRs promote cleanliness and tidiness in Hall and monitor areas for maintenance faults and other health and safety issues. SRs play a crucial role in the social cohesion and operation of the Hall.

Senior Residents are Authorised Officers of the Hall for the purpose of the Accommodation Agreement and University/Hall disciplinary procedures.

Residential Scholar – Academic Program Organisers

Fenner Hall provides help for residents in need of academic assistance through the Academic Development program, and the Academic Program Organisers are a part of this. Our Academic Program Organisers are residents with excellent academic records and a good understanding what it takes to be successful at university.

Residential Scholar – Learning Community Co-ordinators

The Learning Communities program is an initiative co-ordinated centrally at ANU, and housed within the Residential Communities at ANU. Within Fenner Hall, we have the Aid and Development Learning Community and the Diversity Learning Community. The two co-ordinators for these Learning Communities work with the Academic Program Organisers and the Senior Resident team to run a range of activities aimed at social inclusion and encouraging both residents and the wider ANU community to take an interest in topics outside of their direct areas of study.

Residential Scholar – Transport Assistance

Two of our Residential Scholars will be involved in assisting residents with their transport needs, primarily by utilising the Hall bus for shopping trips and Hall excursions.

Residential Scholar – IT Assistance

Two of our Residential Scholars support residents with IT (information technology/computing) issues. They help residents with network connections from their study/bedroom, provide advice and basic information about software use, help maintain the Hall’s computer labs and support the Fenner Hall intranet.

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Assistance

Security Personal safety is an issue affecting everyone on campus. By recognising and avoiding potentially risky situations, you can greatly increase your personal safety.

ANU Security will escort you to/from anywhere on campus to/from the Hall. Call x52249 to arrange a security escort. Security Officers have many duties to perform; delays may at times be unavoidable and emergencies always take priority. The University also provides a free after-hours bus service with a set route around the main campus and to Fenner Hall. For more information, see: http://facilities.anu.edu.au/unisafe

The security of the Hall and the grounds is best afforded through the vigilance of residents. If you see suspicious behaviour in the Hall or on the grounds, please report it immediately to the Senior Resident on duty, the front office, or ANU Security on x52249. Likewise, please do not let people you do not know into the secure areas of the residence and do not, under any circumstances, divulge details of other residents to visitors to the Hall.

After Hours Assistance The Senior Resident On-Call

The Senior Resident team are On-Call every night of the week (5.00 p.m. until 9.00 a.m. the next morning) and through the weekends to assist residents after hours.

The Senior Resident On-Call can assist you with:

• checking-in between 5pm and 12am; • lock-outs; • access to folding beds for guests and to vacuum cleaners; • noise disturbances within Hall; • emergency or urgent situations (fire, accidents, intruders, flooding etc.); • access to locked common areas that you have previously arranged permission to access.

You can contact the Senior Resident On-Call by telephoning x44000 from your room phone. The Senior Resident On-Call must not be disturbed for non-urgent requirements (e.g. vacuum cleaners, folding beds) after 11 pm and is not required to assist with tasks that should have been organised during office hours. For noise, emergencies or disturbances, the Senior Resident On-Call can be contacted at any hour.

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Emergency Contacts

Emergency Contacts

Senior Resident On-Call (Duty Warden) x44000 Police/Ambulance/Fire Brigade 0 000 Calvary Hospital - CNR of Haydon Drive &

Belconnen Way, Bruce

(02) 6201 6111

Canberra Hospital, Yamba Drive, Garran (02) 6244 2222 Canberra Day & Night Chemist

O’Connor Shops(Opening Hours: 9am–11pm)

(02) 6248 7050 or (02) 6249 1919

ANU Student Services ANU Security 52249 or (02) 6125 2249 Health Services 53598 or (02) 6125 3598 Counselling Centre 52442 or (02) 6125 2442 Student Welfare Officer 55849 or (02) 6125 5849 Academic Skills & Learning Centre 52972 or (02) 6125 2972 Dean of Students 54184 or (02) 6125 4184 Equity and Diversity Unit 53595 or (02) 6125 3595 Careers Centre 53593 or (02) 6125 3593 Head of Residence 59100 or (02) 6125 9100 Deputy Head of Residence 59004 or (02) 6125 9004 Administration Manager 59007 or (02) 6125 9007 Front Office 59000 or (02) 6125 9000

Illness or Accident In the case of illness or an accident that is not an emergency, transport to hospital is a private matter. We recommend the use of a taxi where this is appropriate. If you choose to go in a private vehicle, we recommend that a friend, in addition to the driver, accompany you.

The only appropriate transport in an emergency is an ambulance. Ambulance costs are the responsibility of the person seeking medical care. It is highly recommended that you have health cover that includes ambulance travel. In such instances you should contact the Office, the Senior Resident-on-Duty, another Senior Resident, or Community Coordinator to arrange an ambulance.

In cases where the Head of Residence or nominee determines that there is a grave concern for your health or wellbeing, your preferred emergency contact persons (listed on your Accommodation Application or as advised to the Hall Office) will be contacted.

All Senior Residents have First Aid training and are equipped with first-aid kits. There is a medical centre on campus (open Mon–Fri, 9am–5pm), located next to the Sports Union. It is highly recommended that you let your Senior Resident or the Deputy Head of Residence know if you suffer from an illness or sustain and injury during your time in Hall. This will help to ensure that you can receive proper care and attention.

Facilities

Bathrooms Each floor has three bathrooms, each containing two toilets, one shower and one bath/shower. One bathroom is for use by males, one for females, and one is unisex (available for use by both sexes).

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Bicycle Storage Bicycle storage is available on‐site for secure bicycle storage. All bicycles must be registered with the Hall every year. This can be done through the Front Office. Any bicycle found attached to trees, stair railings or left in blocks will be removed. Un‐registered bicycles risk confiscation. Bicycle theft is a problem on campus. We suggest you invest in a U-Lock. You should also insure your bike against theft.

Confiscated bicycles will be held in a secure storage area and can be collected through the Front Office, once they have been registered. Any bicycle that is unclaimed will be kept for a period of 3 months where after it will be collected by ANU Security for disposal.

Helmets are compulsory in the ACT and must be worn when riding around campus or beyond it.

Common Rooms Common areas of the Hall are shared amenities available to all residents of Hall. Some areas can be booked for private functions through the Front Office. If you wish to use any of the common areas for a function you need to fill out an Event Request form beforehand and get it signed by the Head or Deputy Head.

Computer Rooms Computer rooms are provided for the use of Hall residents, with the priority being for academic use. These rooms are equipped with a mix of PCs and Macs, and a laser printer. The computers are connected to the ANU Network, and have identical software configurations to the Information Commons Computer Labs on campus in places such as the Chifley Library. All labs are available 24-hours a day.

It should be remembered that the Computer Rooms are primarily a quiet place for study. To this end, some common sense rules apply to your use of them:

• Eating, drinking or smoking in the computer rooms is not allowed.

• The rooms are for residents’ use only.

• Noise (especially from computer games) and conversations should be kept to a minimum, and music should only be listened to using headphones.

• Machines may not be reserved for more than 5 minutes. If you require a longer break, please vacate the machine.

• Academic work takes priority over recreational use at all times, so game playing is only acceptable if there are other machines free.

• Problems should be recorded on the DOI Helpdesk website available from the ANU web page, or reported to the Front Office.

WIRELESS NETWORK ACCESS

Residents can access the ANU wireless network from a number of locations. Details on Resnet can be found at: http://wireless.anu.edu.au/resnet.php.

Art Room Located on the 10th floor of the South tower this light and airy room is perfect for most art projects. Access can be arranged through the Front Office.

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Kitchen

Ground Floor Kitchen

The kitchen is a popular meeting place and provides residents with the opportunity to develop culinary skills as well as sample fare from around the world. Each resident is given a lockable cupboard to keep non-perishable food, basic cutlery, crockery and some cooking utensils. Each resident is also allocated a shared refrigerator. Please note – residents are required to provide all cooking utensils, crockery and cutlery themselves. Fenner Hall does not provide these items.

After you use the kitchens, food preparation areas and gas stoves must be wiped clean and utensils put away. If you use the dining room area, please tidy it after use. Residents who leave the kitchens in an unacceptable state may be fined. We cannot tolerate a kitchen that is not kept clean – it is an obvious health hazard for all and an unfair imposition on other residents.

Footwear must always be worn in the kitchen/dining area, and items left on the sink or bench tops for more than 24 hours will be disposed of.

Kitchenettes

Each floor has a small kitchenette equipped with two fridges, a sink, microwave oven, hot water urn and toaster. The use of these kitchenettes is generally restricted to the preparation of snacks rather than meals. Ventilation, lack of space, and fire regulations in the kitchenette prohibit the cooking of meals. If you are reheating meals in the kitchenette we ask that you pay particular attention to the fact it is a residential area – please keep strong odours to a minimum.

Do not leave food to heat in the microwaves, or cook toast, unattended. Microwaves and toasters, used without supervision in kitchenettes, cause the majority of Hall-wide fire alarms. Apart from the nuisance value, such behaviour poses a major risk to the safety of the Hall and will be treated as such.

The bench tops and appliances are to be cleaned after every use. Kitchenettes which are repeatedly left dirty and untidy and which require more than normal cleaning may result in the residents of the floor being charged.

Heating The Hall is heated during the colder months by a gas fired central system that heats hot water and pumps it around the building. The individual radiators in your room are adjustable.

Remember additional personal heaters are not permitted. If you feel your room is not warm enough, please discuss your concerns with your Senior Resident or Front Office staff.

Laundry A Laundry and Drying Room is provided for residents on each floor. The washer and dryers are free for residents to use. Irons and ironing boards are usually available on each floor. Each floor establishes set hours for laundry use at the beginning of the year, and all residents of Hall must respect these.

Function/Meeting/Common Rooms

Common Rooms One and Two

These large interconnecting rooms on the ground floor are the scene of most large-scale Hall events.

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Kate Hayes Room

A small seminar room celebrating former Head of Residence, Kate Hayes, this room is primarily used for tutorials, group study and meetings. For use of this room you need to make a booking at the Front Office.

Senior Common Room

The Senior Common Room is social space located on the tenth floor of North Tower. As the SCR is also adjacent to and only accessible via a residential floor, residents are asked to be quiet as they travel to and from this area.

The Bobbie Fenner Room

Commemorating the late Mrs Bobbie Fenner, wife of Professor Fenner, this room is used for private functions and special Hall events. Since its dedication in 2006 the room has seen many lectures, group study sessions, cocktail parties, meetings and dinners.

The Frank Fenner Room

The Frank Fenner Room is located adjacent to the main kitchen. The room is intended to be the social hub of the Hall, allowing all residents a place to socialise without impacting on those who are concentrating on their academic work. This room is available for use by all residents 24 hours a day. With a fireplace as the centrepiece of the room the Frank Fenner Room is a relaxing haven for all residents. Foxtel and free to air television is available.

Alcohol must not be consumed or brought into the Frank Fenner Room unless specifically authorised by the Head of Residence.

The Warren

The Warren Lounge is for relaxation and recreation. The Warren opens out into a large, secure external area that offers a range of seating, a large grassed area and barbecues.

TV Room

With free to air television, Foxtel and a DVD player this is the space that allows you to get in touch with your inner couch potato.

Music Room The music room is located on the 10th Floor on North Tower. For access to the music rooms you need to make a booking at the Front Office.

Parking Resident-only parking is available at all Halls. These spaces are limited and only available to those with a valid permit issued by the ANU parking office. Spaces are not reserved and are allocated on a first-come first-served basis in each Semester. Residents are strongly encouraged to apply for permits before the start of the academic year and not to bring a car if a permit has not been issued. As access to parking is not guaranteed, you need to consider your personal arrangements if you arrive at Hall with a car and are unsuccessful with your application for a campus parking permit. Please note that permits are only issued to enrolled students so the time available to apply between confirmation of your enrolment and arrival at university is short. Permits sell quickly and are only valid for the resident-only parking areas adjacent to the Hall.

Residents may apply for a temporary parking permit for a guest from the Front Office. These temporary permits are valid for visits up to a maximum of 10 days, and allow the permit holder to park in the Resident parking area, dependent on availability. There is a limit to one permit per resident, per year.

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For more information on obtaining an ANU parking permit please see: http://transport.anu.edu.au/index.php?pid=102

Fenner Hall has ample parking spaces available for residents; however you do need to display a Rondel Parking Permit. Permits may be obtained from the Front Office and are free of charge to residents. By registering your car you also ensure that if you leave your car lights on, you are likely to receive a call from the Duty Warden letting you know. Guests of residents who require parking may obtain a temporary permit from the Front Office or Duty Warden and park in areas marked “Visitors’ Parking”.

Cars which are unregistered, not working, or seriously damaged may not be left in the Fenner Hall car park for more than two weeks without the permission of the Head of Residence.

The car parks are patrolled at irregular intervals by ANU Security. If you have the misfortune of having your car broken into or stolen, please report it to ANU Security, the Police (if you consider it appropriate) and to the Deputy Head or the Administration Manager.

To park your car on the ANU campus you must purchase an ANU permit. Therefore, if you plan to park both in the Fenner Hall car parks and on campus you need two permits. The ANU permit spaces are limited and only available to those with a valid permit issued by the ANU parking office (conditions apply). Spaces (in a specified area) on campus are not reserved and are allocated on a first-come first-served basis in First Semester. Residents are strongly encouraged to apply for permits before the start of the academic year.

Study Rooms See Function/Meeting/Common Rooms above.

Finances

Bursaries Accommodation bursaries are available to assist eligible students who are experiencing financial difficulty. Further information, details of eligibility and application forms can be found on the University Accommodation web site.

The Hall also has a limited number of bursaries also designed to exclusively assist domestic residents. The bursaries are awarded primarily on financial need and are advertised in the Hall at the beginning of each semester.

Tariffs Please see the ANU Halls and Colleges Fee Summary on the University Accommodation website.

Fee Payment A Schedule of Fees, including payment dates, was included in your offer pack.

No statements are issued when rent is due, although you may request one at any time from the Front Office.

You may pay your rent either a semester or year in advance, or by regular fortnightly Direct Debit payments throughout the Occupancy Agreement period according to the Schedule of Fees.

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For those who choose to pay fortnightly, Direct Debit is the only method by which you may do so. The amounts shown on the Schedule of Fees will be direct debited from your account except in cases where your outstanding balance is different to these amounts, in which case the balance will be taken.

A direct debit form was included in your offer pack, and additional forms are available from the Front Office.

Direct Debit is an easy means of making regular and automatic payments directly from your Australian bank or credit union account. You only need to hand the completed form to the Front Office and payments will commence at the next rent due date. Be sure that sufficient funds are in your account to accommodate this transaction otherwise you may incur a fee from your financial institution.

If you are unable to make a payment, you must discuss the matter with the Administration Manager and state your case in writing at least three days before the rent due date i.e. the Tuesday before the Direct Debit date. Only in exceptional circumstances will a late payment be approved.

Late Payment A resident who has a debt to the Hall, and not negotiated a suitable financial agreement with the Administration Manager, may be refused permission to put credit on their phone, Internet or to place any other optional charges on their account until the debt is settled.

Room Deposits

Refunds You will need to fill in a form to have your deposit refunded at the conclusion of your residency. The refund will be reconciled against your final account, and include any unused credit on your phone account, less any outstanding rent.

The refund will not be processed until your room has been vacated and inspected. Any costs associated with cleaning, tampering, or damage will be deducted from the refund as per the Occupancy Agreement.

Please ensure you provide an accurate forwarding address that will remain current for at least eight weeks. The refund will be made by a direct credit transaction to your Australian bank or Credit Union account. Cheques or foreign bank drafts may also be used if other payment arrangements are not possible. Such instances may include international students who have closed their Australian bank account. At peak times during the year it may take up to six weeks for your refund to be processed. Overseas bank drafts can take considerably longer.

If you are departing with the intention of returning in the following academic year, the deposit will be retained and carried forward.

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Safety

Balconies Access to the ledge outside your room, the balconies at either end of the residential floors and the ledges on the tenth floor is strictly prohibited. You must not enter these spaces, nor place any items on them.

Electrical The Australian National University requires all ‘high risk’ electrical appliances in Hall, including those owned by residents, to be tested for safety and tagged. Where appliances do not meet safety requirements they must be removed from the Hall. Soon after your arrival, the office may arrange to have your appliances tested. You must make your appliances available for this purpose. Personal computers and some other electronic items are not included in the testing regime.

Electrical items not permitted in your room

For reasons of fire safety and electrical loading limitations you are not permitted to have in your room:

• Heaters of any description

• Cooking equipment, including toasters and rice cookers

• Air-conditioning units

• Washing machines or dryers

• Electric blankets

• Irons

Remember all electrical appliances in Australia are 240 volts.

When using electrical equipment:

• Check the safety tag; ensure that the next test/retest date recorded has not been passed.

• Make sure mains cords are well-connected and in good condition.

• Make sure extension cords are uncoiled and protected from undue wear, tear and exposure.

• Use equipment only for its intended purpose.

• Ensure electrical equipment is in good condition.

• Use power-boards only with overload protection, double adaptors may not be used.

• Do not position equipment where it will pose a hazard.

• Unplug equipment before cleaning it.

• Turn items OFF when not required. It is a safer practice to do so and the impact on the environment can be reduced considerable if power consumption is cut.

Fire and Safety Alarms Break Glass Alarms

Near most building exit doors and near lift foyers there are “break glass” alarms. If a resident of the Hall encounters difficulties and needs immediate support, the break glass alarm can be used to call for help. It will set off the fire alarm and the Duty Warden and/or Deputy Head of Residence or

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Residents/Community Coordinator can be there within minutes. There are also break glass panels attached to building exit doors which do not set off the fire alarm, but should also only be used in an emergency. Careless or irresponsible triggering of alarms may result in a fine or disciplinary action.

Room Fire Doors

It is a serious offence if students remove or tamper with the screw to prevent the closer working or making it jam against the door so that it doesn’t close fully. The type of screw used in these closers is not a standard screw. If a student tampers with the door closer and the screw has to be replaced the charge for the replacement screw will be passed on to the resident concerned.

Under the Emergencies ACT 2004 Section 96 (3): “A person commits an offence if the person fixes a fire door, smoke door or exit door in an open or closed position in a way that is not approved by the chief officer (fire brigade).” This offence holds a max penalty 6 months prison, 50 penalty units or both. Each room is a sole occupancy fire rated compartment, and the door is classed as a fire egress door. The Emergencies Act 2004 can be found at http://www.legislation.act.gov.au/a/2004-28/20040701-14674/pdf/2004-28.pdf. This offence is a “strict liability office” which means the penalty must be enforced and cannot be appealed.

Fire Response Equipment

Fire hoses, fire extinguishers and fire blankets are in place to protect people and property. Please do not touch the equipment unless you need to use it for a fire. Please report any use or abuse of the equipment to the Front Office.

Candles and incense

The use of candles and incense in rooms is strictly prohibited.

Smoke and Heat Detectors

Detectors for heat and smoke are located throughout the building. The detectors are an important part of our safety system and it is an offence to tamper with them or cover them in any way. Any such action may result in the cancellation of your Occupancy Agreement.

Fire Alarm

During a fire alarm a loud signal will sound in the Hall. If this happens, please follow the directions posted on the back of your room door and/or common area noticeboard. Please ensure you are familiar with these procedures.

Should the alarm indicate that an evacuation must take place, please do so in an orderly and calm manner. Congregate at the designated meeting point until the all clear is given.

There will be fire drills during the year. For your own safety, please treat them seriously.

False fire alarms caused by neglect and/or mischief will attract a fine. Intentional false alarms, tampering with fire equipment (including the closing mechanism on your room door), or disobeying the instructions of a Fire Warden can result in the termination of your Occupancy Agreement, and residents will be held liable for any cost associated with inspecting, re-setting, or re-calibrating any equipment which has been tampered with.

No items of any kind, including shoes, bicycles, shopping trolleys, baggage, boxes etc., are to be left in the corridors or foyers of the floors, or any public area of Hall, as these constitute a safety issue in the event of an evacuation.

Candles and incense The use of candles and incense in rooms is prohibited.

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Security Cameras The grounds, entrances and a number of the public areas of the Hall may be monitored by closed-circuit television. The use of CCTV at ANU is governed by a Code of Conduct which restricts who can view the footage and where the cameras are placed.

Hall Security The responsibility for preserving the people and property in the Hall as securely as possible rests with every member of the Hall community. Do not allow strangers into the Hall at any time. Should you feel threatened by or uncomfortable due to the presence of an unfamiliar person in the Hall, please discuss your concerns with ANU Security on extension 52249 (or 6125 2249). Please also inform the Duty Warden on 44000 (or 618 44000), a Senior Resident, or the Front Office.

Swipe card access is required at each of the three entrances to the Hall. In addition, your room key (proximity card) is required to open the outer doors at the north and south entrances. The main entrance at the front of the building is often unlocked during business hours, but you should ensure you always have your swipe card and key with you as the doors may be secured without notice.

The Hall is not a public area, and individuals are admitted only at the invitation of a resident. Please arrange to meet your guests at the front entrance. Strangers in the Hall who are not accompanied by residents may be asked to leave.

It is recommended that you keep your room locked to minimise opportunities for theft. Do not lend your room key or swipe card to others.

Temporary Absences If you intend to be away from Hall for longer than 48 hours, please let a Senior Resident or Hall staff member know. This information is useful in case of an emergency and helps to ensure that people do not worry about you unnecessarily.

Services

Mail Mail for residents of Fenner Hall should be addressed as follows:

Name of Resident Fenner Hall-ANU GPO Box 10 Canberra City ACT 2601 Australia

As a matter of routine, the Front Office will hold incoming mail with apparent value or importance, when this happens the resident is sent an email telling them they have mail to collect. The Front Office will also accept mail for dispatch, provided it is properly stamped.

Fax Faxes may be sent and received from the Office, but only during office hours. There is a charge for sending faxes, but no charge for receiving them - please see the Schedule of Fees. Faxes received for residents are placed in the mail slots. Please ensure the sender puts your full name (in English) on incoming faxes.

The Hall fax number is +61 2 6125 9555.

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Front Office Hours The front office during term is usually open:

• Monday: 9:00am to 5:00pm • Tuesday: 9:00am to 5:00pm • Wednesday: 9:00am to 5.00pm • Thursday: 9:00am to 5:00pm • Friday: 8:00am to 4:00pm

Alternative opening hours may be implemented during non-teaching periods. The office is closed on public holidays and during the period between Christmas and New Year.

Improving the Environment Co-mingle recycling bins are provided in each floor kitchenette for paper and glass/plastic/metal. The same facility exists in every kitchen bay in the main kitchen. Posters indicating appropriate material to be recycled are situated close to each bin. Each study/bedroom is provided with a box for storage of paper for recycling.

Photocopying/ScanningDuring office hours Front Office staff can arrange for small quantity photocopying/scanning at a modest price.

Newsletters A Newsletter is emailed/distributed weekly during term time only.

Newspapers A limited number of newspapers and magazine subscriptions are provided in the foyer area for all residents in Hall but must not be removed from this area.

Cleaning A contract cleaning company is employed to assist with the cleaning of the Hall. It is each resident’s responsibility to keep their study/bedroom clean as the cleaning service does not extend to residents rooms under normal circumstances. However, should a resident prove to be incapable of keeping their study/bedroom clean, the Hall may arrange for the contract cleaners to complete the task at the resident’s expense.

The cleaners regularly clean all bathrooms, kitchenettes, the main kitchen and other common areas, but they do this only once a day. This service is to assist you to keep shared areas clean and tidy, but the obligation to do so is yours. Please ensure that you do all you can to allow others to enjoy the use of clean and tidy facilities.

Please report any cleaning problems to the Front Office or to the Duty Warden outside office hours (emergencies ONLY between 11:00 PM and 9:00 AM).

Official Communication The Hall may communicate with you in a variety of ways to keep you informed. Official communication from the Hall will be in writing and sent to you as a letter or email. It is important that you arrange to receive messages sent to your university email account as this is the address that will be used.

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Maintenance Any requests for maintenance work should be reported immediately on the Maintenance Log at the Front Office. Damage due to normal wear and tear will be repaired free of charge.

Where maintenance is to be done in your room, you are required to give University staff and contractors all reasonable access to the room to effect repairs, including assistance with moving your belongings if necessary. By recording an issue you are allowing staff to enter your room, sometimes without notice. If the repairs result in your room being unavailable overnight, you may be provided with alternative accommodation (subject to availability). A note will be left when maintenance has done any work in your room. This note will also inform you if further work needs to be done and if parts have been ordered.

The cleaners empty recycling bins daily, except for the large paper recycling bins in each kitchenette (these are emptied once they are full). If the paper-recycling bin on your floor is close to full, please alert your Senior Resident.

The Hall has a proud record of environmental initiatives. A dedicated group of residents form the Fenner Green group every year.

Storage Residents wishing to store goods in the Baggage Room on their floor are required to place their goods in boxes, secure bags or suitcases. Up to two items per resident can be accepted for storage. The Baggage Rooms on each floor are for short-term storage and are available to current residents only. All items should be clearly marked with residents’ names and with the date of storage. Items which are not clearly labelled or belonging to residents who have left the hall permanently may be removed and disposed of after a certain holding period.

Canteen/Buttery The Hall’s Canteen, ‘The Warren’, provides refreshments and snacks. Two of our Residential Scholars manages the Canteen operations and coordinates any volunteers. Hours of operation will be determined and advertised early in Semester 1.

Telephones Each residential room has a telephone with a voice mail (answering machine) system. Residents of the Hall are able to make internal calls, or calls to the ANU campus (excluding the affiliated Colleges), free of charge.

To activate your telephone for local and long distance calls you will need to make a deposit on your telephone account. You can put money on your telephone account through the Front Office during normal working hours. When you have exhausted the amount credited to your phone account, the system will automatically disallow all but internal and emergency calls.

Transport

ANU UniSafe Bus

The ANU campus is quite large (145 hectares), with in excess of 150 buildings. If you have to move around the campus at night or travel to or from Fenner Hall, it makes sense to catch the free UniSafe Bus. Collect a timetable from ANU Security or the ANU Students Association in Union Court or view it and other useful information at UniSafe site http://facilities.anu.edu.au/unisafe.

The UniSafe Bus operates from Monday to Friday evenings during semester. You can contact the driver, Brian, on 0428 632 201. Remember, even though the University makes every effort to keep its community safe, personal safety is everyone’s responsibility.

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Fenner Hall/ANU Shuttle Service

The Hall runs a free shuttle service to and from the Hall and Union Court on campus for current residents. The service operates on teaching days and during exams only. Licensed to carry between 22 and 29 passengers, there will be occasions during peak periods when some residents will need to make alternative arrangements. In the interest of fairness and safety, residents need to form an orderly line when waiting for the bus at Fenner Hall and at Union Court. Should you experience any difficulties with the service, please report the matter to the Administration Manager.

Internet

Wireless Network Access

Residents can access the ANU wireless network from a number of ground floor and 10th floor locations. Instructions on how to connect to the wireless network can be obtained from the Front Office.

Network Access from your study/bedroom

All study/bedrooms have network connections, and the Front Office may be able to provide you with a cable. A small amount is included in your weekly tariff to cover the cost of your internet uploads/downloads. For any net problems you can go to Fenner Hall’s intranet.

Detailed information is provided on check-in. Contact the Front Office if you experience setup problems or other difficulties, staff can arrange for an IT Assistant to contact you.

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Policies & procedures

Academic Expectations The Hall exists to support the academic endeavours and personal development of its residents by maintaining suitable community values and assistance and guidance to individuals. The Hall expects that having been offered a place at The Australian National University, you have the skills and ability required to achieve academic success. We know also that conditions change and events happen that make study difficult and in some cases impossible at certain times. We require you to meet with the Deputy Head of Residence, one of the Community Coordinators or the Head of Residence if your academic results are a cause for concern.

We encourage you to be proactive if you start to struggle with your studies. Take advantage of the Hall’s Academic Support Program and chat to the Deputy Head of Residence. Invariably problems are best dealt with early.

Residents should be aware that The Australian National University has stringent standards regarding academic progress that may affect your enrolment and therefore your eligibility for residency in the Hall. More information can be found at: http://policies.anu.edu.au/procedures/academic_progress/procedure

Smoking With increasing awareness of the links between smoking and the three diseases that cause most deaths in Australia (ischemic heart disease, cerebrovascular disease and lung cancer), Australian laws and regulations continue to restrict the places and areas in which people are permitted to smoke. Second-hand smoke/passive smoking, where non-smokers breathe in the tobacco smoke of others, can lead to harmful health effects.

The Australian National University maintains a smoke-free environment. Smoking is prohibited in all University buildings and vehicles in addition to those locations where smoking is legally prohibited or otherwise restricted by the ACT Smoke-Free Public Places Act 2003. This includes your room and all other places inside the Hall, and applies to all residents, guests, and staff.

Persons who wish to smoke outside the Hall are required, while smoking, to keep at least 15 metres away from any entranceway, doorway, window or ventilation intake of the building, and are strongly urged to use any designated outdoor smoking area (DOSA) determined by the Hall. The Hall will seek to ensure that such an area is as safe and as comfortable as possible.

If you feel you must smoke, please ensure that

• You do not smoke in a way that people are unable to come and go from the Hall without walking through your cigarette smoke;

• Cigarette smoke does not blow into the rooms of residents or staff;

• You dispose of your cigarette butts responsibly; and

• You do not make any noise, especially late at night, which will disturb your fellow residents.

As far as possible, the Hall will make available information about appropriate quit-smoking programs and will support any resident who seeks to undertake such a program for their better health and well-being.

Cleanliness The Halls are to be maintained at an appropriate level of cleanliness, including common areas and the rooms of residents. This is required for a number of reasons, including health issues, fire safety, and to assist all residents and staff in the general enjoyment of the facilities provided.

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Residents are responsible for ensuring that their rooms and shared common areas (such as kitchens, bathrooms, etc.) are left in an appropriate condition at all times. Halls may provide skills training in this area for residents who require it. The Hall is responsible for routine cleaning of all common areas of the Hall.

Discipline As residents of the ACT, residents of an ANU Hall of Residence are subject to the applicable laws of the Commonwealth of Australia and the Australian Capital Territory.

The Australian National University Statutes, Rules, Orders, policies and procedures apply to all students of the University and residents in Halls and can be found on the University’s website www.anu.edu.au.

The provisions contained in the Occupancy Agreement and Hall Handbook applies to all Hall residents.

Authorised Office-bearers for the purposes of discipline in the Hall include the Head of Residence or General Manager, the Deputy Head of Residence, the Administration Manager, the Community Coordinators and Senior Residents.

Action via internal procedures

By Rule 4.1 of the Halls of Residence Rules 2005 (‘the Rules’) the University’s Council has vested responsibility in the Head of Residence for the good management and leadership of the Hall, for discipline in the Hall and for the well-being of its residents. This is subject only to the direction of the Vice-Chancellor or his or her nominee.

If behaviour of a resident who is also a student of the University is not of a level sufficient to constitute misconduct under the Discipline Rules (i.e. the behaviour is minor and is limited to the living environment within the Hall) or the resident is not a student of the University, then the disciplinary matter will be considered and a finding made by the Head of Residence. By virtue of these discipline procedures and in accordance with provisions in the Occupancy Agreement, the Head of Residence may take any action considered necessary in the circumstances, and it may include immediate termination of residency, removal from the Hall, probation, a fine, demand for repayment of costs incurred through damage, imposition of community service or request for apology. The Head of Residence will endeavour to provide the resident with a decision in writing within three (3) working days of the behaviour being advised to the Head of Residence.

Except in cases where the decision of the Head of Residence has resulted in exclusion of a resident, a resident may, if he/she is not willing to accept the decision of the Head of Residence, within seven (7) days of receiving the written decision from the Head of Residence, seek a review of the decision. A review must be sought in writing. An intra-Hall panel comprising the Deputy Head of Residence, Community Coordinator and a resident of the Hall (or equivalent roles where applicable), will be convened within three (3) working days to conduct a review.

The panel will consider the facts of the matter that led to disciplinary consideration and the resident penalised may present submissions to the panel. The panel can interview witnesses but cannot compel their attendance to do so. Having considered the material before it, the panel will make a written report to the Head of Residence giving its view on the appropriateness of the findings of the Head of Residence. This report will set out the material considered, the reasoning given and comment upon the appropriateness of the penalty that was imposed by the Head of Residence. The Head of Residence will consider the report of the panel and determine whether to uphold his/her original decision or to vary it.

Consistent with the Halls of Residence Rules making the responsibility of the Head of Residence subject to the direction of the Vice-Chancellor or his or her nominee, in cases where a resident has sought a review of the decision of the Head of Residence, the final decision of the Head of Residence along with the written report from the panel will be provided by the Head of Residence to the Vice-Chancellor or his or her nominee as soon as practicable after any final decision is made by the

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Head of Residence. Having considered the decision and the report of the panel, the Vice-Chancellor or his or her nominee may direct the Head of Residence to make a different decision if the Vice-Chancellor or nominee does not consider the penalty imposed is appropriate in all the circumstances. The decision of the Vice-Chancellor or nominee will be final and will be communicated in writing to the resident.

Where the original decision or reconsidered decision of the Head of Residence has resulted in exclusion of the student, the Head of Residence will immediately notify the matter to the Vice-Chancellor or nominee. The resident will have the right to make any request for review regarding exclusion from the Hall directly to the Vice-Chancellor or his or her nominee (unless the exclusion is on the basis of non-payment of rent in which case no internal avenue of review is available). The decision of the Vice-Chancellor or nominee having reviewed the matter will be final and will be communicated to the resident in writing.

Disciplinary findings under these procedures and the University’s Discipline Rules 2011 (as amended) will be taken into account when considering re-admission of the resident to the Hall or to another Hall administered by the University.

Action under the Discipline Rules

If behaviour of a resident who is also a student of the University is of a level sufficient to constitute misconduct within the meaning of Rule 3.1 of the Discipline Rules 2011 (as amended), the Head of Residence, as prescribed authority for the purposes of the Discipline Rules, will assess the nature of the behaviour and may take immediate action in accordance with Rule 6. The Head of Residence will hold an inquiry and make a finding in accordance with the procedures set out in the Discipline Rules. If the resident wishes, the resident can appeal the decision of the Head of Residence to the Appeals Committee as provided in Rule 19.1 of the Discipline Rules.

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Equal Opportunity The Australian National University has an express commitment to equal opportunity in education for students and prospective students. The ANU Equal Opportunity Policy is accessible on the ANU Equity policy web site: http://policies.anu.edu.au/policies/equal_opportunity_policy/policy and includes the commitment of ANU to promote inclusive study environments that value the diversity of backgrounds and perspectives of the University community for the purposes of: improving access and participation of students from equity groups; and eliminating discrimination on the grounds of sex; pregnancy; marital status; family responsibility; race, colour, ethnic or ethno-religious background, descent or national identity; sexuality; age; Tran sexuality; disability; union affiliation, political conviction or religious belief.

Equity policies There are several equity policies located on the ANU Equity policy web site at http://policies.anu.edu.au/topics/16 to assist students with their specific needs or responsibilities.

These policies are:

• Breastfeeding

• Disability

• Equal Opportunity

• Indigenous Employment

• Assessment Arrangements for Students from Language Backgrounds Other Than English

• Disclosure of Information by Students with a Disability or Illness

• Work, Study and Family Responsibilities

• Children on Campus

Prevention of discrimination, harassment and bullying

The ANU has a procedure on the ‘Prevention of discrimination, harassment and bullying’ and is committed to ensuring that staff and students are treated with integrity and respect, recognising all members of ANU have the right to work and study in an environment free from discrimination, harassment and bullying. The ANU, including its halls of residence, will not tolerate discrimination, harassment and bullying behaviour under any circumstances and will take action against any staff member or student who is found to have breached this policy. This policy explains that: Bullying is repeated unreasonable and inappropriate behaviour in the workplace or education environment which comprises behaviour that intimidates, offends, degrades, insults or humiliates an employee or student. This can be physical or psychological behaviour.

Discrimination can occur when someone, or a group of people, is treated less favourably than another person or group because of a specified attribute such as their race, colour, national or ethnic origin; sex, pregnancy, breastfeeding; relationship status; carer status; age; Tran sexuality; disability; sexuality; union affiliation; religious or political conviction or any other characteristic specified.

Harassment can occur when someone is made to feel intimidated, insulted or humiliated because of their race, colour, national or ethnic origin; sex including sexual harassment; disability; sexuality; or any characteristic specified under human rights legislation. It can also happen if someone is working in a 'hostile' - or intimidating - environment. The behaviours can be overt or subtle, verbal, non-verbal or physical.

Further information and explanations on discrimination, harassment, including sexual harassment, and bullying is available at the Policies website. In addition, training programs can be provided on

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equity policies including the prevention of discrimination and harassment. Refer to the ANU Policies website for more information: http://policies.anu.edu.au/procedures/prevention_of_discrimination__harassment_and_bullying_procedure/procedure.

Complaints

The University has established Student Complaint Resolution policy and procedure at http://policies.anu.edu.au/policies/student_complaint_resolution/policy for the resolution of complaints of discrimination, harassment and bullying.

Residents are encouraged to come forward with a complaint in the knowledge that a responsible Officer will take prompt and effective action to resolve it. The responsible Officers are the Head of Residence and Deputy Head and the General Manager at Fenner Hall. Complaints are considered seriously, expeditiously and sensitively, with due regard to procedural fairness and confidentiality. Students may also seek advice from:

• The ANU Students Association (ANUSA)

• The Postgraduate and Research Students Association (PARSA)

• Senior Residents who are also trained contact people for issues of harassment.

• The Deputy Head who can assist with a problem or complaint relating to discrimination or harassment issues. Phone extension, 54184 or visit their website: http://www.anu.edu.au/dos/index.html.

Applicable University Legislative Instruments (as amended)

Halls of Residence Statute 2005: http://about.anu.edu.au/__documents/statutes/hallsresidencestatute.pdf

Halls of Residence Rules 2005: http://about.anu.edu.au/__documents/rules/hallsresidrules.pdf

Discipline Statute 2005: http://about.anu.edu.au/__documents/statutes/disciplinestatute.pdf

Discipline Rules 2011: http://about.anu.edu.au/__documents/rules/disciplinerules.pdf

Health and Wellness Students come to ANU Halls of Residence and Colleges at an age where they are making life management choices with regard to such matters as relationships, alcohol and drug use, study and work patterns and health maintenance.

The Halls of Residence admit concomitant responsibility to empower residents to make informed decisions about these complex issues. The Halls of Residence will conduct seminars and discussion groups, with the aim of assisting residents to make thoughtful choices.

The Halls of Residence also recognise the need to promote individual good health and general well-being in their respective communities. Poor diet, skewed sleeping habits, over-commitment and inadequate exercise and recreation, can often combine to significantly undermine academic performance and potential. The Halls will actively promote and provide programs and opportunities for understanding and improving intellectual functioning and mental/physical health. The Halls will liaise with the University Counselling Centre and the Academic Skills and Learning Centre to support pastoral and academic goals, and with organisations such as the ANU Sport and Recreation Association and ACT Health as well as the ANU Health Service to find relevant and appropriate responses to student health and wellness issues (e.g. a quit-smoking program in a Hall). The Halls will also work to provide a greater range of non-alcoholic based social events to assist in the same goal (e.g. a night at the local theatre, group entry in a fun run, a ski weekend).

Emergency Medical Procedures/Transport to Hospital

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The non-emergency transport to hospital is a private matter. Where appropriate, the Hall will recommend the use of a taxi. Where a resident chooses to be taken to hospital in a private vehicle, the Hall will recommend that a friend, in addition to the driver, also travel with the person seeking medical care.

The only appropriate transport in an emergency is an ambulance. Ambulance costs are the responsibility of the person seeking medical care. It is highly recommended that Residents have health cover that includes ambulance travel.

If staff/Residential Scholars accompany a resident to a hospital there is no requirement for them to remain after medical care has commenced.

Informing Emergency Contact Person(s)

As a general rule, informing the nominated emergency contact person(s) is at the option of the resident. However, in cases where there is grave concern for the health or well-being of a resident, the Head of Residence may contact the emergency contact person(s) nominated by a resident in their Occupancy Agreement.

Alcohol and Substance Abuse Residents who have a recognised problem with the consumption of alcohol will be encouraged by Halls to seek professional counselling and advice. Halls will treat such residents with empathy and support, however inappropriate behaviour caused by the over-consumption of alcohol or any other drug in a Hall will be dealt with in accordance with the disciplinary provisions contained in the Occupancy Agreement and Hall Handbooks.

Residents are required to be aware of, and abide by, the legislation regulating liquor on the University’s campus.

Each of us is aware of the danger of possessing, selling or using illegal drugs. The seriousness of such offences means that any resident who uses illegal drugs may be required to leave the Hall and may not be readmitted in subsequent years. Residents trying to sell drugs on the premises, or possessing them for sale, will be excluded immediately with the matter being referred to the police.

The Halls of Residence do not tolerate the possession or consumption of illegal drugs within the Hall, its grounds, or the grounds of the University. A Resident who breaches this policy may have his/her Occupancy Agreement terminated immediately. Whether the Occupancy Agreement is terminated is at the discretion of the Head of Residence, acting reasonably in the circumstances.

Should any resident self-refer, seeking assistance to overcome addiction to an illegal substance, or if a resident is having problems with dependence to prescribed drugs (sleeping tablets etc.), Halls will take all reasonable action within the law to provide support during this process.

Underage Residents The Halls of Residence are dynamic communities made up primarily of adults, and there is limited capacity to adequately support and safeguard underage residents. Accordingly, students who will not reach 18 by the end of the forthcoming academic year will not necessarily be admitted as residents of a Hall. In determining whether to admit students who fall within this age category, the Head of Residence will take into consideration the background and maturity of the student, and the availability of alternative University approved accommodation.

The Head of Residence or Deputy Head will meet with all incoming residents who are less than eighteen years of age to inform them about specific programs in place to assist them during this transition phase to adulthood.

Heads of Residences will ensure that appropriate alcohol-free functions are provided so that underage residents are able to be included in the structured aspect of the social life in their community.

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Short-term Illness Halls accept the possibility that residents may suffer a debilitating illness that is neither communicable nor notifiable, for a short time. In such cases, the Halls undertake to extend every reasonable support, and to encourage residents in the pursuit of their studies.

Psychological Distress Where a resident seems to be showing signs of significant psychological distress (such as self-harming behaviour, symptoms of a psychotic episode or suicidal ideation), a designated staff member will attempt to ensure that appropriate support is made available. This may include consultation with and/or referral to health or counselling services including ACT Mental Health, University Counselling Centre, ANU Health Service or another health service provider. A ‘Safety Plan’ may also be developed in collaboration with the resident. As with a medical emergency, where there is grave concern for the health or well-being of a resident, the Head of Residence may contact the emergency contact person(s) nominated by a resident in their Occupancy Agreement.

Long-term Illness/Disability In addition to communicable diseases, which may have a direct impact on the operation of a Hall, residents occasionally suffer from long-term illnesses or disabilities. Where a resident suffers from a long-term illness or disability that imposes a significant burden upon the Hall, and it is unreasonable for the Hall to continue to make further adjustments for this illness or disability, the Hall reserves the right to terminate a resident’s Occupancy Agreement.

Before considering whether to terminate a Occupancy Agreement, the Hall will:

• advise the resident of the impact that their illness has upon the operation of the Hall and the other residents; and

• hold discussions with other relevant areas of the University, including Disability Services Unit, the University Health Service and their academic area to examine alternative methods and reasonable adjustments that will enable the Hall to assist in the management of the illness.

See also the Disclosure of Information by Students with a Disability or Illness Policy: http://policies.anu.edu.au/policies/disclosure_of_information_by_students_with_a_disability_or_illness/policy

Only if the above discussions/resultant actions do not produce a reasonable and appropriate management process will the Head of Residence exercise their discretion to terminate the Occupancy Agreement.

Disease in Hall Communicable Disease

In the case of contracting an infectious disease such as measles, a resident should, if possible, leave the Hall for the infectious period. If this is not possible, the resident is to cooperate with the Hall to ensure in-house isolation by:

• restricting himself/herself to his/her own study bedroom and a dedicated bathroom area;

• avoiding common areas of the Hall;

• excluding himself/herself from any Hall activities during the infectious period;

• careful hand washing etc. if the infection is contagious by that route; and

• care with coughing, sneezing in common areas, etc.

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The Hall will provide assistance with the provision of meals and other personal needs, within the capacity of the Hall. The Head of Residence or Deputy Head will advise the resident of the statutory or recommended period of isolation.

If there is a breakout of an infectious disease involving a significant number of residents, the Head of Residence will seek medical advice from University Health Service about how best to contain it.

Notifiable Disease

Where a person has a reasonable suspicion that a resident has a notifiable disease, they will refer the matter to the Head of Residence. Where the Head of Residence reasonably believes the resident has a notifiable disease, the Head of Residence will refer the resident to the University's Health Service or the resident’s own GP for a medical assessment of whether the resident has a notifiable disease.

If the resident does have a notifiable disease the Health Service or GP is required to report the disease in accordance with the Public Health Act 1997. They (or the Chief Health Officer of the ACT) may direct the University (and the Hall) on how any public health aspect of the disease is to be managed within the University or Hall, where applicable.

If a resident fails to attend a GP examination on request of the Head of Residence, they may be excluded from the Hall until such time as they obtain medical advice demonstrating that they do not pose a disease risk to other residents.

If a resident who does attend a GP examination is required to leave the Hall because they have a communicable disease, their return to the Hall is dependent on them obtaining medical advice demonstrating that they are fit to return to Hall and present minimal or no risk to fellow residents.

Where a resident is required to leave Hall because they have a communicable disease, the Hall will provide reasonable assistance to enable the resident to locate suitable alternative accommodation. Financial hardship for relocation will be assessed on a case-by-case basis.

IT Access and Support Your access to the Internet is provided through the University and you are subject to all relevant University Statutes, Rules, Orders, policies and procedures governing use of information technology resources as well as other applicable laws. A guide for connecting your computer to the ANU network is available from the front office of the Hall.

Please note that the ANU requires all residents wanting connection to the Internet to have installed:

• An up-to-date virus scanner; and

• All current security patches for your operating system.

To help you protect your machine the University provides a free virus scanner to all staff and students as well as providing local copies of security patches for operating systems. It is also recommended that you turn on, or install, a personal firewall blocking as much network traffic as possible. For more information on how to secure your machine and to download your free virus scanner please visit the web site http://security.anu.edu.au/advice/device.php.

Local IT assistants are available to check your machine and will be able to advise you how to get it ready for connection to the network. After you have connected you will need to continually monitor your computer and ensure that it is kept up to date.

Modems cannot be used in the Hall, as the phones operate on the ANU’s PABX system. The PABX is incompatible with modems and may damage your equipment due to its high voltage.

Residents must not extend their local network with hubs, switches or wireless LAN access points, according to the ANU’s Networks Operation Policy.

The security of your machine is not the responsibility of the Hall. The Internet has never been and probably never will be secure, it is your responsibility to ensure that your virus scanner is up to date

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and your computer has the latest operating system updates. Failure to do so may result in internet access being revoked by the University.

University IT networks may not be used to copy or distribute copyright material without the permission of the copyright holder. Breaches can lead to immediate sanctions and suspension from the network and action by the University under the University’s IT policies and Discipline Rules.

Please see these sites for more information on relevant University IT policies:

http://policies/policies/acceptable_use_of_communication_and_information_systems/policy

http://policies/policies/information_infrastructure_security/policy

http://policies.anu.edu.au/policies/network_access/policy

Liquor The Hall encourages a responsible attitude towards the use of liquor in the Hall community as outlined in the Liquor in ANU Halls of Residence policy.

The Hall reminds residents and their guests that they each share a duty of care toward fellow residents and guests within the Hall, in all situations including events and functions where liquor is made available.

This approach is intended to allow residents to live and socialise happily in the Hall, respecting the rights of other residents.

The objective of this approach is to enable those residents to enjoy liquor responsibly and in moderation. Equally, the Hall is respectful of those residents who choose not to consume liquor. Thus, there is an obligation upon Hall residents who consume liquor to do so responsibly and with consideration for others.

The Hall will be responsive to the needs of residents with liquor related problems through appropriate support and referral mechanisms.

Liquor Statute

Within the University, the sale, supply, consumption and advertising of liquor is regulated by the Liquor Statute 2007, as amended. Residents should be aware that:

1. Liquor may only be sold or supplied at the Hall to a resident or guest who is 18 years or over. A person under 18 years of age must not purchase, be served or supplied with, or consume liquor in the Hall. A list of under-age residents of the Hall, together with their photos, will be made available to persons serving liquor.

2. If there are reasonable grounds for believing that a resident or guest is intoxicated, liquor must not be sold or served to that resident or guest. Reasonable grounds for believing (regardless of the actual belief of the bar assistant) that an individual is intoxicated are if the person’s speech, balance, coordination or behaviour is seriously affected by the consumption of liquor.

3. Liquor must not be consumed in any public area of the Hall between 12 midnight and 12 Midday, unless the Head of Residence gives prior written approval.

4. Functions and events where liquor is consumed must not be advertised without the written approval of the Head of Residence (where the advertising occurs within Hall premises) and the Director, Facilities and Services (where the advertising occurs in other parts of the University), and must not promote or encourage consumption of liquor as the primary purpose of a function or an event.

5. Non-alcoholic drinks must be available at all functions and events where liquor is served.

6. No resident may use a home brewing kit or make any form of alcoholic beverage on Hall property.

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Binge and excessive alcohol consumption is not allowed in an ANU Hall of Residence. Examples include consumption of slabs or casks of wine, and hard spirits.

Records The Hall office maintains a student file for each resident at the Hall. Residents are responsible for ensuring that information in their personal file is correct and current. This information is vital in the case of an emergency. Each new resident in the Hall must provide four passport size photographs to the Hall office at the beginning of the year. All information kept regarding residents is stored under the ANU Privacy Policy.

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Room policy (your room)

Accommodation during Vacations Hall accommodation is often required for external guests, conference/sporting groups during summer vacation periods. However, if the nature of your program work or personal circumstances requires that you stay at Hall, accommodation may be provided for you depending on availability. You must apply on the form provided by the date advertised as accommodation is limited.

Re-Admissions Policy The governing principle for readmission of residents within ANU Halls of Residence is to ensure that the Halls maintain a culture of mutual respect among resident members, a positive educational and social ethos, and due regard for ANU strategic plans. The Halls of Residence are also committed to the preservation of a balanced and diverse community.

Residents sign a contract for a maximum of up to one year. Readmission is not automatic and is subject to a reapplication process, which is outlined below.

Considerations

Readmission of a resident to an ANU Hall of Residence is subject to the resident’s previous:

observation of ANU policies and procedures (including the Discipline Rules) and the relevant Hall of Residence’s conduct requirements that are listed in the Occupancy Agreement and Handbook, including but not limited to clauses pertaining to misconduct, noise, cleanliness, community safety, alcohol and tobacco; satisfactory academic performance, as defined under the Academic Progress Rules (for undergraduate and graduate coursework students) and the Research Award Rules (for postgraduate research students); fulfilment of the resident’s financial and other obligations, as outlined in the Occupancy Agreement; full-time enrolment and a commitment to full-time enrolment for the following academic year.

The readmission process may also take into account a positive attitude to community living, leadership and leadership potential, and the record of participation in such things as student government, sports, learning communities and other purposeful activities.

Readmission is to be decided on an individual resident basis according to the above considerations. When a resident is not readmitted, the Hall of Residence must provide the resident with the reasons for its decisions, including reference to the considerations taken into account when making the decision.

Where a resident has been offered readmission to a Hall of Residence, the resident’s readmission will be subject to:

continued observation of ANU Statutes, Rules, Orders, policies and procedures (including the Discipline Rules) and the relevant Hall of Residence’s conduct requirements that are listed in the Occupancy Agreement and this Handbook; satisfactory academic performance (as defined in paragraph 1.1(b) above), which will be monitored at the end of each semester; and the resident maintaining a full-time enrolment.

Please refer to the University Accommodation website for a full description of the Re-Admissions policy.

Use of Room Terms and Conditions of Residence have been provided to you separately as part of the offer documentation. In addition to those Terms and Conditions, the following simple, common sense rules apply to use of your room:

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• Fire regulations prohibit cooking, burning of candles or incense, or the use of electric radiators, electric blankets, or any other heating device in rooms.

• Please do not use sticky tape, or put stickers on any surface (as they are very hard to remove). Use a removable adhesive, such as Blu-Tack, if you want to put a poster up in your room.

• You cannot bring your own furniture to the Hall; this includes a mattress, without express permission from the Head of Residence.

• You must not enter the ledge outside your room, nor place any items on the ledge.

• Noise must be kept to a reasonable level at all times but particularly after 11pm. Be aware of the time if you are talking with friends in your room, playing music, or on the phone. Nobody likes having to wake the Senior Resident on Call at 2am to ask someone to keep things quiet – least of all the Resident on Call! The Head of Residence will follow through on every complaint.

• Do not leave any items, particularly shoes, outside your room. These constitute a major hazard in case of evacuation, and will be confiscated on sight.

• To discourage pests, any foodstuffs kept in your room must be stored in sealed containers and your room bin must be emptied regularly and before you leave the Hall for any extended period.

There are a few other policies worthy of note:

• The Hall reserves the right to conduct periodic room inspections. These will be advertised with at least 24 hours’ notice. A resident whose room fails inspection will be given the opportunity to bring it to standard. If it is still in an unacceptable state after re-inspection, the Hall will clean the room and charge the resident a fee. Residents must give access to their rooms for inspection and maintenance purposes.

• The Hall reserves the right to move a resident to another room, at the Head of Residence’s discretion. You cannot change room without the permission of the Head of Residence.

Room Lock-outs Residents should take care not to lock themselves out of their bedrooms. If you need to get your room unlocked, you should always contact your Senior Resident first (during the hours of 9am to 11pm). Should your Senior Resident be unavailable, or if it is after 11pm, you should contact the Duty Warden or during office hours the Front Office. A fee may be charged each time for residents who repeatedly lock themselves out. Complete details of the Hall policy on Room Lock-outs will be provided to all residents at the start of each semester.

Cooking in your Room Under no circumstances may you cook in your room, this includes the use of rice cookers.

Decorating your Room Please do not use sticky tape, or put stickers on any surface (as they are often difficult to remove and cause damage to surfaces). Use a removable adhesive, such as Blue Tak, if you want to put a poster up in your room.

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Guests A guest is any person visiting the Halls of Residence at the expressed or implied invitation of a resident. Residents will be accountable for the actions and behaviour of their guest(s). It is the responsibility of the resident to ensure their guest is aware of appropriate behaviours. Residents will be financially responsible for any costs related to damages caused by their guests.

Residents are not permitted to give/loan their keys or swipe cards to non-residents to allow use of their bedroom. Use of a bedroom by a guest without the presence of the licensed resident is not permitted.

If a resident wishes to invite a guest(s) to stay for multiple nights (i.e. more than one night) at the Hall, it is the responsibility of the resident to register this person as a guest with the Front Office. If a resident wishes to have a guest stay more than four (4) nights the resident responsible for the guest must submit an application to the Head or Deputy Head to request a multiple night stay for their guest. In general, a resident may have guests stay for up to a total of 7 nights each semester

The Hall may be able to provide residents with a fold-up bed subject to prior bookings and availability. Residents must provide linen for their guest. Fold-up beds can be booked for a maximum of 4 nights. Fold-up beds can be picked up from the Front Office during business hours and from the Duty Warden after hours. Fold up beds that are returned late will incur a fine for each day late.

Guests are not encouraged to stay in the Halls of Residence during examination period without the agreement of the Head. This is a measure to try and reduce possible stressors for floor members at a critical time during the semester.

A guest must be accommodated in the host resident’s room and not in any other common area.

The Hall staff may refuse entry to any guest or evict such a person from the residence should the guest breach the Hall policies and protocols.

Any University student who is not a resident and who breaches the Hall’s policies and guidelines while in the Hall will be reported through to the appropriate University staff for follow up.

Arrivals and Departures Residents are asked to contact the Admissions Officer at least 48 hours (work‐days) prior to arrival to confirm their reservation.

At the end of an Occupancy Agreement, residents are required to vacate their room by 10.00am on the date of departure. If leaving prior to the end of the Occupancy Agreement (remember termination penalties apply) please confirm your departure with the front office a minimum of 4 weeks prior to leaving.

The following must be completed upon departure:

• Your room must be left neat, clean, dusted and vacuumed.

• All yellow‐tack, posters, stickers must be removed from all surfaces and fittings.

• Your kitchen cupboard, allocated fridge basket and freezer must be emptied and cleaned.

• Failure to adequately clean your room or kitchen cupboard and/or basket will result in a cleaning fee being deducted from your refundable deposit.

• It is your responsibility to arrange for your mail to be re‐directed to your new address. You must ensure that we have your correct forwarding address. Forms are available from the front office.

• Your room and kitchen cupboard and fridge basket will be checked after your departure by Hall staff.

• Your refundable deposit will be processed after your departure. Departing residents must

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• Complete a ‘refund request form’. This process usually takes between 4‐6 weeks.

After checking out, residents of Hall may not for any period of time – move into a friend’s room at Hall or live in central block areas. This is considered to be trespassing and offenders will be asked to leave.

Keys You will be provided with a proximity card to your room that will also open the laundry on your floor, the lifts and external doors at the entrance to each tower. You will also be provided with a set of keys to a shared fridge and your own kitchen cupboard in the kitchen on the ground floor.

Your University ID Card can be activated to allow access to:

• the internal doors at the entrance to each tower, • the main entrance, • bike sheds, and • the ground floor Computer Labs (Information Commons).

If you lose your cards or keys, please report this to the Front Office or to the Duty Warden.

Residents should return their cards to the Front Office when vacating the Hall. Residents who fail to return their card at the end of the Room Agreement period may be charged the daily rate for their room until the card is returned.

Room Inventory All Residents are required to inspect and verify the condition of their room, furnishings and fixtures upon arrival and departure. This inspection better protects both the Resident and Hall against the costs of damage and/or loss to a room during a Resident's stay.

After departure the Resident's room and its fittings will be inspected. The Resident will be liable to pay for damage (except for "fair wear and tear"), loss and any additional cleaning required. Charges will be applied against the Resident’s account.

The following items are provided in Fenner Hall bedrooms

• Single bed frame and mattress • Mattress protector • Curtains and insect-screen • Desk and chair • Telephone with voicemail • Internet Connection • Bookcase or bookshelves • A waste paper bin • Wardrobe and drawers • Hand basin (not provided in Studios) • Mirror

Field Work The Hall is not in a position to be able to subsidise residents away from Hall on fieldwork with a reduced accommodation tariff. As with any prolonged absence, please let the Hall know you will be away.

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Room Changes Room changes must be approved by the Head/Deputy Head of Residence and must be submitted on a Room Change Request Form which can be obtained through the Front Office. Reasons for the change must be given and this is subject to availability. A fee is also applicable.

Room Checks The Hall reserves the right to undertake room checks in the interest of health and safety.

What to Bring You will need to bring, or purchase on your first day/arrival:

• towels • pillows • bed linen • blankets or a doona • coat hangers • cutlery • crockery • pots and pans • airtight food storage containers • cooking utensils