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Ethernet comparison criteria
Key criteria when choosing Ethernet circuit:
• Availability & installation process
• Lead times
• Performance & Compatability
• Service & SLAs
• Resilience options
• Price
Ethernet Availability & Installation
Installation & provisioning
Availability UK Wide; 1902 exchanges are Local Access
UK Data Centres, London, Slough, Reading,
Birmingham, Manchester, Bristol
UK wide; 1857 exchanges
UK Wide - Spitfire uses for on-net and near-net
Installation Lead Time - excluding wayleave & civil delays
33-93 working days 25-30 working days if on-net
33-93 working days 30 working days if on-net
Expedite facility O P
£3,000
O P
£995
Engineering slots All day; working hours only
1 hour. £800 for out of hours
All day; working hours only
1 hour. In or out of hours
Engineers and project managers for on-net installations
Openreach / Subcontractor
COLT / Subcontractor
Openreach / Subcontractor
Virgin
Move circuit within contract (where available)
O P Pin local exchange area P
Ethernet Performance & Compatibility
Performance & Compatibility
Guaranteed throughput100% (Spitfire only sell the
Premium version)100% 100% 100%
Latency: maximum <10ms <10ms <80ms <15ms
Jitter: maximum <3ms <3ms <45ms <8ms
Packet Loss: maximum 0.01% 0.01% 1% 0.1%
Suitable for real time applications including video conferencing & VOIP
P P P P
Suitable for Converged Voice (SIP) & Data
P P P P
Compatible with Spitfire MPLS Multi-site WAN
P P P P
Compatible with Spitfire CloudConnect (direct connection to AWS, Azure, 365, Google Apps)
P P P P
IPv6 Compatible (Dual Stack) P P P P
Ethernet Service & SLAs
Service Level Agreement
Faults logging time 24/7 24/7 24/7 24/7
SNMP Fault monitoring P P P P
Service Level Agreement including Service Credits
P P P P
Target Uptime 100% 100% 100% 100%
Target Clearance Time 5 clock hours 5 clock hours 5 clock hours 5 clock hours
Service Credit – for each hour of first 10 hours downtime
1 days rental 1 days rental 1 days rental 1 days rental
Service Credit – for each day after first 10 hours
10% of monthly rental 10% of monthly rental 10% of monthly rental 10% of monthly rental
Ethernet Resilience Options
Spitfire Ethernet Resilience options
Standard service includes resilient failover between two fibre circuits
O P O O
Resilient options including connection to different exchanges
P P P P
Free ADSL Back-up using same IP Addresses - optional to Annex M, SDSL, VDSL, FTTP; FTTC, EFM & Fibre Ethernet
P P P P
Ethernet Pricing
• Pricing is now vastly simplified
• Fixed pricing in many parts of the UK, all dependent upon our wholesale supplier.
• Excess Construction Charges minimised
Pricing Structure
Free connection available on 3 year contracts Subject to credit status. Standard contract = 1 year
P P P P
Fixed price regardless of location (where available)
P Local Access circuits P PTwo pricing models P On-Net circuits
Excess Construction Charges included £2,800 POA £2,800 £7,500
Ethernet rental – 100Mb circuits
£0.00
£100.00
£200.00
£300.00
£400.00
£500.00
10Mb 20MB 30Mb 40MB 50Mb 100Mb
BTW Monthly Rental (Local Access)
COLT Monthly Rental (On-Net)
Virgin Monthly Rental (On-Net)
Talk Talk Business (On-Net Urban)
BTW Monthly Rental (Local Access)
TalkTalk Business (On-Net Urban)
Virgin Monthly Rental(On-Net)
COLT Monthly Rental (On-Net)
Ethernet rental – 1Gb circuits
£0.00
£200.00
£400.00
£600.00
£800.00
£1,000.00
£1,200.00
£1,400.00
£1,600.00
£1,800.00
£2,000.00
£2,200.00
100Mb 200Mb 300Mb 500Mb 1Gb
BTW Monthly Rental (Local Access)
COLT Monthly Rental (On-Net)
Virgin Monthly Rental (On-Net)
Talk Talk Business (On-Net Urban)
BTW Monthly Rental (Local Access)
TalkTalk Business (On-Net Urban)
Virgin Monthly Rental(On-Net)
COLT Monthly Rental (On-Net)
Ethernet rental – all Fibre circuits
£0.00
£200.00
£400.00
£600.00
£800.00
£1,000.00
£1,200.00
£1,400.00
£1,600.00
£1,800.00
£2,000.00
£2,200.00
BTW Monthly Rental (Local Access)
COLT Monthly Rental (On-Net)
Virgin Monthly Rental (On-Net)
Talk Talk Business (On-Net Urban)
BTW Monthly Rental (Local Access)
TalkTalk Business (On-Net Urban)
Virgin Monthly Rental(On-Net)
COLT Monthly Rental (On-Net)
Ethernet: which circuit to choose?
Depends on:1. Location
2. Technical requirement
3. Required by date
4. Budget
Rule of thumb:
1. Central London/COLT area: COLT
2. Elsewhere served by Virgin on-net: Virgin
3. Elsewhere: BTW
4. Elsewhere & very price sensitive: TTB
Ethernet renewals & upgrades
Spitfire can now provide “latest pricing” on longer term contract renewals and discounts on all.
Existing Fibre Circuits can easily be upgraded, often for very little increase in cost even within contract.
Proactively contacting you to discuss contract resigns & upgrades.
Ethernet Routers
Spitfire has traditionally used Cisco for Ethernet
Very expensive for circuits above 100Mb e.g. £10k for 1Gb throughput
Juniper SRX340 now available
• 1Gb throughput capable
• NAT or no-NAT
• All QoS options
• Auto-failover options
Price, including standard data or voice configuration:
Virgin & COLT £1,600.00
BTW & TTB: £1,702.50
Router rental available on both Juniper & Cisco
Ethernet: specialist circuits
Openreach: Point to point circuits only
EAD: 100Mb, 1Gb, 10Gb
Maximum of 45km between sites
ONT: 10Gb, 40Gb, 80Gb, 100Gb
Maximum of 25km between sites
IFNL: Ethernet (& Broadband/telephone lines)
Used for specialist developments
e.g. Kings Cross
Other wholesale suppliers used occasionally for international circuits