9
GERALD B. GREEN, JR. 3045 Patsy lane Palmyra, TN 37142 Cell (931) 249-6398 E-mail: [email protected] QUALIFICATIONS Military and civilian experience in leadership, reports, and evaluations, Microsoft Windows, Word, Excel, Power Point, and UNIX. Electronic and mechanical troubleshooting, repair, installation, customer service, and quality control. Field Service Representative for Lightweight Counter Mortar Radar, and repaired the HLQE/MFRFS radar system. Data Collector and Electronics Technician levels one through three with FBCB2 test building test equipment, data, and power cables. Communications Electronics Technician III with the SINCGARS Reset team. Currently hold an active Secret Clearance. WORK EXPERIENCE JB MANAGEMENT, Field Service Representative (JUN 2011 – FEB 2013) Syracuse, NY And Throughout Afghanistan Provide technical contractor support for Light Counter Mortar Radars (LCMR) deployed in USD- Afghanistan. Subject matter expert in support of initial operational assessment and logistical demonstrations. Support initial fielding and New Equipment Training. Implementation of forward-operating based Contractor Logistics Support. Troubleshoot, diagnose,

Field Service Technician

Embed Size (px)

Citation preview

Page 1: Field Service Technician

GERALD B. GREEN, JR.3045 Patsy lane

Palmyra, TN 37142Cell (931) 249-6398

E-mail: [email protected]

QUALIFICATIONS

Military and civilian experience in leadership, reports, and evaluations, Microsoft Windows, Word, Excel, Power Point, and UNIX. Electronic and mechanical troubleshooting, repair, installation, customer service, and quality control. Field Service Representative for Lightweight Counter Mortar Radar, and repaired the HLQE/MFRFS radar system. Data Collector and Electronics Technician levels one through three with FBCB2 test building test equipment, data, and power cables. Communications Electronics Technician III with the SINCGARS Reset team. Currently hold an active Secret Clearance.

WORK EXPERIENCE

JB MANAGEMENT, Field Service Representative (JUN 2011 – FEB 2013)Syracuse, NY And Throughout AfghanistanProvide technical contractor support for Light Counter Mortar Radars (LCMR) deployed in USD- Afghanistan. Subject matter expert in support of initial operational assessment and logistical demonstrations. Support initial fielding and New Equipment Training. Implementation of forward-operating based Contractor Logistics Support. Troubleshoot, diagnose, repair (remove and replace), and evacuated systems in theater of operations. Conducted field upgrades/modifications to LCMR’s as required. Assisted equipment user in the effective operation and maintenance of the system. Utilized spectrum analyzers, oscilloscopes, digital volt ohm meters, LAN testers and various types of electronic test equipment and hand tools to troubleshoot, calibrate, and repair Light Counter Mortar Radar Systems. Integrated with Counter Rocket Artillery Mortar (CRAM) systems. Provided OEM technical support for CRAM sites throughout Afghanistan. Assisted with setting IP addresses and conducting Data Collection and Field calibrations for LCMR’s. Installed software and firmware for LCMR systems. Provided onsite support for site surveys and emplacement for LCMR radars. Conduct quarterly inspections and inventories of LCMR equipment utilized in Combat Operations.

Page 2: Field Service Technician

ITT CORPORATION, (Various Locations Worldwide), Electronics Technician III, 07/08 – 04/11 Provide support for communications electronic systems and equipment associated with the Single Channel Ground and Airborne Communications Systems (SINCGARS) RESET program. Maintain and troubleshoot activities for Ground and Vehicle-based Radio Systems (VHF, HF, UHF, SINCGARS, PRC-119) and equipment specified in the Contract Statement of Work (PRM-34, GRM-122, spectrum analyzer). Apply technical knowledge and exercise independent judgment to solve unusually complex problems related to communications systems and equipment. Advise customers of any component advances or improvements and answer questions related to the RESET process. Train and assist lower level technicians. Mentor and lead subordinate technicians and ensure subordinates are well informed, maintain professional appearance, and demonstrate exceptional work ethic. Repair and refurbish all SINCGARS components according to United States Army 10/20/30 standards of repair, inspect all radio components to the CCA level (circuit card), and perform troubleshooting to isolate and repair diagnostic deficiencies. Ensure repairs are completed in accordance with quality control (QC) procedures and standards. Coordinate with Communications Electronics Command (CECOM) for the US Army in all aspects of maintenance procedures and product information. Manage supplies, materials, and equipment in accordance with associated inventory control policies and procedures. Provide dedicated direct support maintenance on military communications devices, computer equipment, cryptographic devices, and systems utilizing power meters, signal generators, spectrum analyzers, oscilloscopes, and the PL-1536/GRM test set. Perform installation and repairs on SINCGARS ICOM ground radio systems that consist of a RT-1523 series receiver-transmitter, AM7239 series amplifier-adapter, AM7238 series power amplifier, MT6352 series mount; Install all components for Short Range, Short Range and Long Range, Long Range, and Dual Long Range Radios. AN/CYZ 10 automated net control device, and the AN/PSN-11 precision lightweight GPS Receiver. Radio Repairer, Quality Assurance/Quality Control, Technical Inspector, Desktop Technician

ITT CORPORATION, BAGHDAD, IRAQ, Small Arms Repairer, 06/07 – 06/08Conducts maintenance, inspects and repair small arms such as 60mm and 81mm mortar, M16/M4, M249, M240, M2, MK19, M9, and 12 gauge shotguns. Disassembles weapons and examines parts and assemblies for obvious wear and defects such as bent parts, loose rivets, broken cams, burrs, scratches, corrosion and rust. Determines if weapons are in serviceable condition. Cleans, lubricates and adjusts parts. Makes necessary repairs using hand tools and gages. Replaces parts or rivets. Assembles and adjusts for tolerance of a variety of such units as trigger, bolt, gas cylinder, and traversing and elevating assemblies and tripods/mounts. Maintains bench stock.

Page 3: Field Service Technician

LEAR SIEGLER, KIRKUK, IRAQ, Small Arms Shop Foreman, 12/05 – 05/07Performs maintenance, inspects, repairs, and supervises direct support maintenance of all small arms weapons such as 60mm and 81mm mortar M119 Howitzer, M16/M4, M249, M240, M2, MK19, SR71, M82 , M9, and Shotguns. Responsible for two personnel, their safety, and the quality control of their work. Enforces company policies and procedures, and ensures all personnel take an active role in the company’s safety program. Reviews all job orders and gives guidance on required actions. Conducts all final inspections of equipment prior to it leaving the shop. Ensures that all publications and necessary equipment that are used are current. Maintains communications with military counterpart to ensure needs are met and parts are ordered. Conducts operator level maintenance classes when needed.

LEAR SIEGLER, FT CAMPBELL, KY, Armament Technician, 04/04 – 12/05Performs daily maintenance, inspects and repairs small arms such as 60mm and 81mm mortar, M16 rifles and variants , M-9's and crew served. Disassembles weapons and examines parts and assemblies for obvious wear and defects such as bent parts, loose rivets, broken cams, burrs, scratches, corrosion and rust. Determines if weapons are in serviceable condition. Cleans, lubricates and adjusts parts, and makes necessary repairs using hand tools and gages. Replaces parts or rivets. Assembles and adjusts for tolerance a variety of such units as trigger, bolt, gas cylinder, and traversing and elevating assemblies and tripods/mounts.

LEAR SIEGLER, FT CAMPBELL, KY, Welder / Fabricator, 01/04 – 04/04Performs a variety of complete welding assignments using electrical welding equipment (AC and DC), acetylene, and semi -automatic wire welding (MIG), and flux core wire welding for fabrication and repairing parts. Modify or fabricate all types of metal and alloy parts, equipment or components on various types of heavy construction and combat engineer equipment. Work involves planning, laying out work, positioning and clamping work, pre-heating metal, and maintaining temperature to prevent distortion. Works with light, heavy gauge and hardened metals, welding all the various types of weldable items assigned, using flat, vertical, horizontal, and overhead positions. Work processes include pre-heating, brazing, bead welding, tack welding, flame cutting, pressure welding, and heat treating; selection of type of rod and size of tip to accomplish weld, determining heat necessary, setting up and adjusting equipment, maintaining proper speed, flame, motion, tip angle and position to produce desired results. Develops own working drawings for projects for which no blueprints or sketches are available. Observes safety and assures proper use of personal protective equipment a working knowledge of sheet metal manufacturing and the metal cutting shaping and working tools associated with the sheet metal trade.

Page 4: Field Service Technician

TRINITY MARINE, ASHLAND CITY, TN, Pipe Fitter/ Welder, 11/01 – 01/04 Uses blueprints to determine all cuts for barge, constructs a jig when necessary, as well as to fit and tack the pipe. Uses shop mathematics in measuring piping and locations of passage holes. General knowledge of hydraulic and high pressure air systems and how to handle safely air line pressures up to 3000 pounds per square inch. Uses such tools as wrenches, dies, reamers, threading machines and hydraulic benders. Cuts pipe using hand torch, saddle cutter, roll cutter, machines pipe as well. Responsible for maintaining all associated equipment. Utilizes many hand tools. Welds flat, horizontal, vertical, and overhead. Operates overhead cranes.

TESCO, FT. HOOD - TX, Electronics Technician 2, 07/99 –10/00. Responsible for maintaining on-line operational reliability or highly complex electronic communication systems and equipment used in radio, telephone, satellite, graphics, public address, and data processing; which includes system design, fabrication, development, test, installation, and modifications for the above systems and equipment. Also, responsible for scheduled preventive and nonscheduled corrective maintenance on communication electronics systems and equipment; as well as developing methods and procedures for maintenance and testing of systems and subsystem components. Knowledgeable of the techniques and theories of electronics and knowledge of the capabilities, limitation operations, design, and functional use of a variety of types and models of electronic equipment. Applied working technical knowledge, supervisory skills (supervised twelve personnel) and troubleshooting of audio communications, digital data collection equipment and associated cabling using schematics, wiring diagrams and diagnostic test equipment. Fabricate, test, install and repair power and signal cables. Install, monitor and operate instrumentation systems. Perform bench or field troubleshooting and repair of audio, and communications equipment using schematics, wiring diagrams and diagnostic test equipment. Maintained good customer relations throughout the contract. Acted as liaison between soldiers and subordinates.

MADEN TECH, FT. HOOD - TX, Data Collector, 03/99 - 07/99.Database Management and Database collector on the M1A2 Systems Enhancement Program (SEP). Responsible for the accurate recording of Reliability, Availability, and Maintainability (RAM 2000) data, Performance data, and Man-Print data on M1A2 SEP systems, components and personnel. Responsible for assuring not only complete and accurate input, but thorough knowledge of the information and its interrelationship to other data, and must be able to independently verify its accuracy. If a problem exists, knowledge of the extent of the problem; bad output from the data source, incorrect input from the source document, and/or incorrect parameters used to establish the verification points. Ability to compile and summarize information and data, identify inaccuracies or anomalies in the information, and make written recommendations to resolve discrepancies based on interpretation of applicable regulations and procedures.

Page 5: Field Service Technician

US ARMY, FT. HOOD - TX, Bradley Commander, 09/93-10/98. In connection with shop processing of vehicles and assemblies renders decisions on all kinds of technical or production problems brought to my attention or discovered in the course of inspection under consideration of existing and governing US military policies. Make appropriate recommendations for higher level decision if such policies are touched. Exchanges opinions and presents comments for improvement of operation, policies, techniques, and methods. Counseled, trained, and supervised four personnel. Maintained and accounted for the Bradley vehicle and all equipment valued at over sixty million dollars to include the HEMMTT vehicle. Received the “Top Gun” award six times with four different crews.

US ARMY, FT. DRUM - NY, Shop Foreman, 05/92-08/93. Responsible for the organizational level maintenance of nine Vulcan Air Defense Systems, twenty unit generators, and operator maintenance of the M998 and 5 ton vehicles. Trained and supervised five personnel, submitted job orders to next higher echelon of support, and prioritized and delegated daily tasks. Direct, control, and supervise activities of assigned personnel, ensures compliance with instructions, procedures and safety regulations, progress of work, proper workmanship, economical utilization of manpower, tools, machinery and material, application of most practical work methods and observation of established standards. Makes on-the-spot inspections of process at the shop. Is called for advice and assistance in case of remedial action to be taken. Familiarizes personnel with new or changed procedures, requirements and directives, interpreting contents, assuring understanding and assisting personnel in inaugurating such changes. Encourage submission of suggestions pertaining to improvement of operations.

US ARMY, GERMANY, Shop Foreman, 03/89-04/92. Responsible for the organizational level maintenance of thirteen Vulcan Air Defense Systems. Responsible for supervision and training of five personnel performing operator level maintenance of the M998, CUCV, 5 ton, and 2 ½ ton vehicles. Organized and delegated daily maintenance tasks. Held additional duties of Unit Test Measurement and Diagnostic Equipment (TMDE) NCO, Evacuation Warden and NBC NCO. Responsible for the operation and management of Shop Office engaged in major repairs, overhaul, and modification of all type of commercial vehicles, engineer equipment and heavy transporters and trailers, as well as rebuild and major repair of major and minor assemblies and other selected items in a signed sector of support. The activity is staffed with approximately 5 employees (skilled and semi-skilled craftsmen of various trades, clerical and technical personnel.)

Page 6: Field Service Technician

US ARMY, FT. CAMPBELL – KY, Vulcan Systems Mechanic, 07/85-02/89. Systems mechanic responsible for the organizational level maintenance of nine Vulcan systems, operator maintenance of M561 Gamma Goat, M151 Jeep, and M998 HUMMVEE. Trained organizational level personnel in electronic and mechanical troubleshooting / repair of the Vulcan system. Performed duties as the parts clerk when needed

.EDUCATION

High School Diploma, Murray State University - 1985Certificate, Electronics Repair Technician Course, Ft. Bliss, TX – 1985Certificate, Prescribed Load Listing Course, Ft. Campbell, KY - 1986Certificate, Leadership Development Course, Baumholder, GE - 1989College Studies, City Colleges of Chicago, Europe - 1990Certificate, Nuclear, Biological, Chemical Course - 1991Certificate, Pre-Commission Course - 1992Certificate, Bradley New Equipment Training - 1993Certificate, Simplified Hand-held Terminal Unit – 1993Certificate, Logistics Management Course - 1997Ammunition Handlers Course – 2004LRAS Course – 2005LCMR/UNIX training-2011