FIGURES AND FACTS

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Civil and military air navigation services The closest possible collaboration between civil and military air navigation services is essential if Switzerland’s airspace is to be safely and efficiently managed. By provid-ing integrated civil-and-military air navigation services (as it has done since 2001), skyguide meets both the Swiss Air Force’s need to remain sufficiently effective to fulfil its mission of maintaining the country’s airspace sovereignty and the civil aviation community’s economic demands. Skyguide’s integrated civil-and-military air navigation services enhance the flexibility of airspace use, to the benefit of all its users.

A public service mandateSkyguide performs its services under a legal mandate issued by the Swiss Confederation and the Federal Officeof Civil Aviation (FOCA), Switzerland’s national aviationauthority. This mandate requires skyguide to ensure the safe, fluid and cost-effective management of air traffic in Swiss airspace and in the adjacent airspace of neighbouring countries that has been delegated to its control.Skyguide’s legally-prescribed duties and tasks entail providing civil and military air navigation services, aeronautical information and telecommunications services and the technical services required to install, operate and maintain the associated air navigation systems and facilities.Skyguide is fully committed to its public service mandate.Switzerland’s air navigation service provider is an entrepreneurially-minded and customer-focused joint-stock company under Swiss private law which has its head office in Geneva and maintains further operations in Alpnach, Bern, Buochs, Dübendorf, Emmen, Grenchen, Locarno, Lugano, Meiringen, Payerne, St. Gallen-Altenrhein, Sion and Zurich.

Our visionOn a daily basis, we provide safe and reliable air navigation and related services. For our customers and partners, we embody continuous improvement in an innovative and entrepreneurial spirit.

Our missionAs a high reliability organisation, we are totally committed to safety.Together with our civil and military partners, we continu-ously improve our air navigation and related services.Within the European aviation network, we are a focused innovator and act as creative co-operator. In this role, we create value-adding solutions in our core competence areas and help to implement and improve on them.

A sustainable approachAs a High Reliability Organisation (HRO), skyguide strives to achieve and maintain a dynamic balance between safety, capacity, costs and sustainability in the services it provides. The last of these components – sustainability – extends to the company’s corporate responsibility in both social and environmental terms. Military mission effectiveness – in terms of the Swiss Air Force’s ability to perform its mandate to maintain the sovereignty of Swiss airspace – is a further integral part of skyguide’s overall brief. Skyguide pursues a progressive and social person-nel policy that is based on reciprocal respect and on an appreciation of the individual and their position in the company. Skyguide further creates highly specialised jobs in a demanding technical field, and thereby helps develop tomorrow’s skills and expertise within the Swiss economy. Environmental care has also become a major issue throughout the aviation industry, and skyguide intends to further intensify its own contribution here.

Figures and facts

Payerne

Grenchen

GenevaCointrin

Meiringen

Berne Belp

AlpnachBuochs

Emmen

Dübendorf

Zurich KlotenSt.Gallen- Altenrhein

Lugano Agno

LocarnoSion

Mixed flight zones used according to the priorities of civil or military traffic

Cross Border Area (CBA), military flight zone used in common with France and Italy

Instrument landing systems (ILS)

VOR/DME beacons

Non-directional beacons and marker systems

Direction finder systems

Advanced Surface Movement Guidance and Control Systems (ASMGCS)

Approach/departure radar systems

Long-range radar systems

Civil locations

Military locations

Airspace managed by skyguide

Delegated airspace

Flight Information Region (FIR) Switzerland

Flight zones used primarily by civil traffic with main airways

Flight zones available for military traffic according to the Air Force’s needs and reservations

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Skyguide’s airspace, locations and infrastructures

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Instrument flights

2013 2012 Change

Total IFR flights 1 141 729 1 171 556 – 2.5%

of which en-route traffic 672 165 690 253 – 2.6%

Movements handledThe following table shows the real sizes of skyguide’s various centres and operating locations and the cor-responding development of their IFR traffic. A distinction must be made here between a “movement” and a “flight”. Generally speaking, one flight will generate multiple flight movements registered at the various area control centres along its route, and will also generate two, one or no airport movements for skyguide, depending on whether its airport of departure and/or arrival is in the airspace controlled. 2013 2012 Change

Area control centres

Geneva 629 636 642 163 – 2.0%

Zurich 738 459 762 660 – 3.2%

TOTAL 1 368 095 1 404 823 – 2.6%

IFR landings/departures

2013 2012 Change

Berne 19 702 20 984 – 6.1%

Buochs 1 606 1 813 – 11.4%

Donaueschingen 1 521 1 552 – 2.0%

Friedrichshafen 15 675 16 877 – 7.1%

Geneva 177 548 180 504 – 1.6%

Grenchen 5 179 5 494 – 5.7%

Les Eplatures 1 751 1 997 – 12.3%

Lugano 9 405 10 387 – 9.5%

Sion 5 033 5 024 + 0.2%

St. Gallen-Altenrhein 10 755 10 857 - 0.9%

Zurich 255 058 261 461 – 2.4%

TOTAL 501 758 516 848 – 2.9%

VFR flights

2013 2012 Change

Berne Belp 35 032 38 660 – 9.9%

Buochs 9 580 7 484 + 28.0%

Geneva 13 790 15 746 – 12.4%

Grenchen 68 174 74 450 – 8.4%

Les Eplatures 8 440 8 970 – 5.9%

Lugano Agno 11 148 11 604 – 3.9%

Sion 32 508 35 740 – 9.0%

St. Gallen-Altenrhein 20 544 18 954 + 8.4%

Zurich 7 160 8 702 – 17.7%

TOTAL LANDINGS/DEPARTURES 206 183 220 310 – 6.4%

Military aircraft movements2013 saw a year-on-year increase in military air traffic: 2013 2012 Change

Military aircraft movements 87 586 82 800 + 5.8%

Tactical air force missionsSkyguide managed 211 live/hot missions and 2 213 tactical missions for the Swiss Air Force in the course of the year. Total missions were up 4% on prior-year levels, while the number of major exercises handled declined by 5%.

01.0

1.19

98

01.0

1.19

99

01.0

1.20

00

01.0

1.20

01

01.0

1.20

02

01.0

1.20

03

01.0

1.20

04

01.0

1.20

05

01.0

1.20

06

01.0

1.20

07

01.0

1.20

09

01.0

1.20

10

01.0

1.20

11

01.0

1.20

12

01.0

1.20

13

01.0

1.20

08

4500

4000

3500

3000

2500

2000

1500

1000

500

0

IFR flights all skyguide centres Source: NMOC

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Personnel numbers as of 31 December 2013 (in full-time equivalents)

Kloten/ RegionalBy department Geneva Dübendorf airports TOTAL

Directorate * 26.1 22.5 48.6

Operations 318.3 459.2 118.6 896.1

Engineering & Technical Services 135.0 151.4 1.0 287.4

Corporate Development 18.5 4.0 22.5

Finance & Services 64.0 28.0 92.0

Safety, Security, Quality 18.8 25.7 44.5

TOTAL 580.7 690.8 119.6 1 391.1

Temporary staff 2.5 8.2 10.7

Simulator pilots 9.5 30.8 40.3

* includes Human Resources, Corporate Communications and Innovation & Change.

Financial result 2013

in CHF million 2013 2012

Revenue 438.5 440.2

Personnel charges 282.8 279.5

Other operating expenses 122.1 130.8

OPERATING RESULTS 33.6 29.9

Prior-year profit/loss brought forward – 7.5 – 14.0

Profit/loss to be carried forward – 11.6 – 4.8

NET RESULTS 11.3 6.1

With 96.5% of all flights handled without delays, skyguide kept its punctual-ity performance consistently high throughout 2013. Despite the adverse weather conditions experienced, punctuality for the year was only 0.2 percentage points below its 2012 equivalent.

Punctuality statistics

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

Total En-route Airport

2000 2005 20062004200320022001

3.933.500.43

1.350.840.51

1.421.130.29

2010

0.800.480.32

2011

0.530.200.33

2012 2013

0.520.130.39

0.600.130.47

2009

0.740.510.23

2008

1.100.760.34

2007

1.641.120.52

1.350.700.65

1.400.890.51

1.371.120.25

2.912.590.32

Average ATFM delay per flight – airport / en-route (skyguide airspace) Source: OPAL data warehouse - NMOC

Del

ay (i

n m

inu

tes)

For the en-route traffic handled by skyguide in 2013 (i.e. flights using Swiss airspace but not taking off or landing in Switzerland), the average delay per flight amounted to a mere 0.13 minutes. The delays which were incurred were attributable to short-term capacity shortages (60%), weather conditions (23%), unforeseeable temporary personnel shortages (8%), maintenance work (5%), the adoption of new procedures (3%) and military activities (1%).

Change (in %) Europe skyguide

2000 20052004200320022001

−19.1 +5.4−1.6−5.1−2.4−2.3

2006

+0.1

2010

+22.9

2009

+3.3

2008

+2.6

2007

+0.2−18.2 −5.3+6.2+10.5−16.3−7.9 +0.8 +9.4

2011

–18.0–11.8

2012

–3.4+1.8

2013

–1.4+3.5–2.4–5.4+7.1

0

5

10

15

20

25

Average ATFM delay per delayed flight (Europe & skyguide airspace) Source: OPAL data warehouse - NMOC

Del

ay (i

n m

inu

tes)

Weather and airport capacities cause delays Geneva Airport saw a substantial 53.2% increase in its delays in 2013, but the delays attributable to the air navigation services amounted to only an average of 0.37 minutes per flight. Delays at Zurich Airport were also up on 2012, but only by 2.4%. The delays attributable to skyguide amounted to an average of 0.01 minutes per flight.

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The technical systems which are used to ensure the safety of air traffic can be divided into four types: 1) aeronautical communication systems (R/T & COM): radio transmitters/receivers and internal and external telephone lines, links for aeronautical message exchange, 2) RADAR systems, used to locate and track an

aircraft’s position, 3) flight DATA PROCESSING systems, used to precisely identify aircraft detected by radar and 4) air navigation aids (NAVAIDS), the facilities on the ground which “mark out” the airspace above.

Datalink

VOR/DMEVHF omni range

NAVAIDS

skyguide-net swisscom-net

FMP

NMOC

FDP

NOTAMoffice

INCH

EURO-CONTROL

DATA PROCESSING

RADAR

systeme

Téléphone

Multi radar tracker

Visuali-sation

DATA PROCESSINGVoice/DatalinkReceiver

Exchange:FranceItalyGermanyAustria

Exchange:FranceItalyGermanyAustria

Exchange:FranceItalyGermany

COMAeronautical communication

Aeronauticalinformationbroadcast

ILS/Localizer + Glidepath+ DME (Distance MeasuringEquipment)

Weather + Infrastructure data

RADIOTELEPHONY (R/T)Aeronautical communication

CONTROLLER'SWORKPLACE

TelephoneRadar

screen

Headset

Safety netcorrelation

Voice/DatalinkTransmitter

Transmitter

Customer AIS

Regional airportsSelfbriefing terminalsSearch and rescueCivil und military authoritiesAirlines

Fallback

FlightPlan

The technical systems used bythe air navigation services

Stripless: a major technological development

One of the most remarkable technical innovations at the air traffic controller’s workplace that skyguide has developed together with its SkySoft-ATM subsidi-ary has been the adoption, since 2005, of a totally digitised working approach which has seen the abandonment of the profession’s traditional “flight strips”. This approach, adopted for the moment in the upper airspace control, is unique in Europe. The stripless workstation is a significant technical advance

in terms of safety, capacity, efficiency and comfort; and it is a development that bears every comparison with the transition from manual cockpits to fly- by-wire technology. In 2011 skyguide initiated a large pro-gramme for the extension of the stripless system to all sectors of its area control centres.

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Functional Airspace Block Europe Central (FABEC)

Europe’s air navigation service providers are united in their determination to enhance their performance and lower their costs. The initiative devised by the European Commission to create a Single European Sky (SES), in which Switzerland and skyguide are also closely involved, promises to meet the needs of all airspace users – even with further increases in air traffic volumes – in safety, capacity, cost efficiency and sustainability terms.

Corporate Governance

The Board of Directors

Guy Emmenegger, Chairman of the boardSince 2004

Chairs the Compensation and Nominations and Public Affairs Committees.

Bernhard Müller, Deputy chairmanSince 2009

Member of the Projects and Safety Committees.

Urs AlthausSince 2003

Chairs the Projects Committee and member of the Safety Committee.

Jean-Yves BonvinSince 2012

Chairs the Safety Committee and member of the Finance & Audit and Public Affairs Committees.

Reto Hunger, skyguide staff representativeSince 2003

Member of the Projects and Safety Committees.

Urs M. SieberSince 2003

Member of the Finance & Audit, Compensation and Nominations and Public Affairs Committees.

Hans-Peter StrodelSince 2007

Chairs the Finance & Audit Committee and Member of the Compensation and Nominations Committee.

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The Executive Board

Daniel Weder, CEOSince 2007

Member of the Board and Executive Committee of Aero-suisse (Swiss aviation’s umbrella organisation), member of the FABEC ANSP Strategy Board and member of the European Commission’s Aviation Platform.

Francis Schubert, Corporate Development, Deputy CEOMember of the Executive Board since 2001

Doctor in law, teaches aviation law at the Institute for Air & Space Law at McGill University in Montreal, Canada and at the law faculty of Lausanne University.

Marc R. Bohren, FinanceMember of the Executive Board since 2000

Holds a master’s degree from the CPCG together with various US commercial and stock-exchange qualifications.

Alex Bristol, OperationsMember of the Executive Board since 2011

B.A. University of Exeter, previously Head of Development & Investment Strategy of NATS, former air traffic controller.

Philippe Chauffoureaux, Engineering & Technical Services a.i.Member of the Executive Board since September 2013

Electro-engineer University of Louvain, Belgium and MBA University of Lausanne.

Simon Maurer, Safety, Security, QualityMember of the Executive Board since 2009

Holds a degree in physics from the University of Basel and a post-graduate diploma in business administration from the Swiss Federal Institute of Technology.

Simon Maurer, Hans Bracher (Human Resources), Alex Bristol, Francis Schubert, Daniel Weder, Christian Weiss (deputy Head of Staff CEO), Philippe Chaffoureaux, Roger Gaberell (Communications), Marc Bohren

In-depth information can be found in the skyguide Annual Report 2013

skyguideswiss air navigation services ltdp.o. box 796CH-1215 geneva 15tel +41 22 417 41 11fax +41 22 417 45 47www.skyguide.ch

@ skyguide – Figures and Facts/en/600/4.2014