COLORADOApril 2020

Filing for Unemployment

2Human Resources / April 2020 / © 2020 Marvin

Step 1

File Online:https://smartfile.coworkforce.com/Start

• Employees whose last name begins with a letter from A to M: Please file your unemployment claim on Sunday, Tuesday, Thursday, or after 12 noon on Saturday.

• Employees whose last name begins with a letter from N to Z:Please file your unemployment claim on Monday, Wednesday, Friday, or before 12 noon on Saturday.

• Employees cannot file claims between the hours of 6 PM to 8 PM due to system maintenance.

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Step 1

To file by telephone:

303-318-9000 or 1-800-388-5515 (Toll-Free)

• Employees with last name A to M: Tuesday or Thursday 8 AM to 4 PM and Saturday 12 PM to 4 PM

• Employees with last name N to Z: Monday, Wednesday, or Friday 8 AM to 4 PM

• Spanish Call Center Line: (303)-318-9333 or 1-866-422-0402 (Toll-Free)

• Monday through Friday 8 AM to 4 PM and Saturday 12 PM to 4 PM

• Deaf and Hard of Hearing Call Line: (303)-318-9016 or 1-800-894-7730 (Toll-Free)

• Monday through Friday 8 AM to 4 PM

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Timing

You should file your claim on the first day you are able to file after you become unemployed.

• Claims cannot otherwise be backdated to an earlier week so it is important to file as soon as possible after becoming unemployed. We recommend that you file on Monday during the week you are furloughed, or as soon as possible thereafter. If you do not have access to file online and are not able to file by telephone, please contact The Marvin Employee Helpline at:1-800-404-9486.

• If you tried to file your claim but were unable to submit due to system issues, contact the Customer Service Center at (303)-318-9000. They may be able to assist you in correcting the effective date of your claim.

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Step 2

Directions:

• You cannot file between the hours of 6PM to 8PM as the system is down for maintenance.

• Unemployment Benefits are taxable income, so you will need to answer whether you want taxes to be withheld or not (and if so, whether you want state taxes, federal taxes, or both withheld.

• Be prepared to provide your work history for the last eighteen months.

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Information Needed to File Your Claim:

• Your Social Security Number or A-number. For security reasons, Marvin will not be automatically providing this information to employees, but please let us know if you need assistance.

• An approved form of ID such as a driver's license or other state-issued photo ID, or a passport.

• Name, address and telephone number of all employers for whom you worked in the last 18 months; dates of employment; and rates of pay. If needed, we can provide this information for any Marvin employment during the past 18 months. Please contact the Employee Helpline at 1-800-404-9486.

Reason for Separation Provided When Filing Your Claim: • Marvin has temporarily laid you off due to lack of work caused by the impact of COVID-

19 on the business.

Location Company Name Address

TruStile Doors - Denver TruStile Doors, LLC 1780 E 66th Ave, Denver, CO 80229

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Step 3

File your claim.

Scroll past the directions and select

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Benefit Payments• Waiting Period: The one week waiting period for benefit payments has been waived, so you should

not have to wait any period of time before being eligible to receive benefits.

• Benefit Calculation: The state will determine your weekly benefits based on your 50-60% of your average weekly earnings during a 6 to 12-month period.

• Colorado Unemployment Benefits Estimator: http://www.coworkforce.com/uibEstimator/

• Maximum Weekly Benefit Payment: $618 + $600 CARES Act benefit

• Your state unemployment payment will be based on the Benefit Calculation above, and may be less than $618, depending on your base-period wages, and any earnings you have from other employers during Marvin's week long shutdown.

• As long as you are eligible for any amount of state unemployment benefits, you will also receive the $600/week emergency relief payment under CARES for any week of unemployment prior to July 31, 2020.

• We do not yet know the timing of when the CARES Act payments will be received.

• Even if you were previously told that you had exhausted unemployment benefits, you should apply:

• The CARES Act makes employees eligible for an additional 13 weeks of unemployment benefits through December 31, 2020.

• Any of the additional 13 weeks of benefits received prior to July 31, 2020 include state benefits and the extra $600 payment.

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After Your Claim Is Filed:

• You will receive the following forms from the Colorado Division of Unemployment Insurance:

• Verification of Personal Information form (to be signed and returned)• Statement of Wages and Possible Benefits form • Personal Identification Number (PIN)

Activate Account:• Activate your MyUI Account at https://myui.coworkforce.com/Registration

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Choose How You Want to Receive Benefits:

• Direct Deposit: Visit https://paymentmethod.coworkforce.com/default.aspx to receive your unemployment benefits through direct deposit. You will need you SSN, unemployment insurance PIN, and back account and routing number to set up payment.

• Prepaid Card: If you do not choose direct deposit, you will be automatically enrolled in the prepaid card program and a ReliaCard will be sent to you.

• Debit Card Fees: https://www.colorado.gov/pacific/cdle/debit-card-fees• US Bank ReliaCard Account: https://www.usbankreliacard.com• US Bank ReliaCard FAQs:

https://www.usbankreliacard.com/c/document_library/get_file?uuid=b183c762-0246-1168-4b0c-34ef0a6f3786&groupId=175766

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Register for Work:• You are required to register at connectingcolorado.com, or with a local workforce

center if the office is accepting in-person customers.

• The requirement to seek work is currently waived due to the COVID-19 pandemic.

Request Benefits:• Request benefits payments every two weeks at coloradoui.gov through your MyUI

Account or by phone at (303)-813-2800 or 1-800-550-2800 (Toll-Free).

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How to Re-Open a Claim:

• When you initially file your claim, a benefit year is established for you. Your claim is available for you to access during this year.

• If you stop certifying for more than two consecutive weeks, your claim becomes inactive and you must reopen it before any further benefits can be paid.

• You can reopen your claim online through your MyUI Account.

• You should reopen your claim immediately after you are laid off. • Your claim becomes effective the day your claim is submitted.

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Additional Instructions and Resources on How to File Your Claim: General Unemployment Insurance Resources: https://www.colorado.gov/pacific/cdle/unemployment

Employee Unemployment Insurance FAQ:https://www.colorado.gov/pacific/sites/default/files/B-544_HelpfulFactsAboutUnemploymentInsuranceBenefits-English.pdf

Resources for Filing A Claim: https://www.colorado.gov/pacific/cdle/start-a-claim

Colorado Unemployment Benefits During COVID-19:https://www.colorado.gov/pacific/cdle/covid-19-workers

Colorado Unemployment Benefits During Temporary Layoff:https://www.colorado.gov/pacific/cdle/eligibility

How-To Video:• https://youtu.be/KF1CYoUyqwY• https://vimeo.com/128523555