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I n s t r u c t o r : J e r i S o r e n s o n - A m a t o
Filling the Holes in YourSchedule with Dentrix
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Speaker Disclosure
Jeri Sorenson-Amato is an employee of Henry Schein One.
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#1 Practice Concern?
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Holes in the Schedule!
• Impact of open chair time
• Building your schedule
• Filling your schedule
• Connecting goals and skills
• Key Scheduling Indicators
• Scheduling effectively
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How much open chair time do you have in a day?
• None
• 0 – 1 hour
• 2 hours
• 3 hours
• I don’t want to admit to an amount
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Poll Question #1
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1 hour of hygiene time per day = $2,550 / mo. 1 hour of doctor time per day = $7,450 / mo.
$10,000 per month!
$120,000 per YEAR!!
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How do you fill open time on the schedule?
• Call tomorrow’s patient to come in today
• Call patients that are on the ASAP List
• Call patients that are on the Broken Appointment List
• Generate the Continuing Care List to call patients
• Generate the Unscheduled Treatment Plan List to call patients
• All of the above11
Poll Question #2
• Be proactive
• Know your goals
• Work smarter, not harder
• Maximize your Dentrix Tool Box
• Reports Reference Guide
• www.Dentrix.com/G7/Report
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Build Your Schedule
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How much time is spent dealing with insurance and collections per day?
• 1 hour
• 2 hours
• 3 hours
• 4 hours
• You mean there are other things I should be working on?
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Poll Question #3
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• Enforce your policies
• React quickly
• Be on the same page
• Make useful notes
• Maximize your Dentrix Tool Box
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Fill Your Schedule
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Dentrix Tool Box: Appointment Lists
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Designate a team member
Best way to eat an elephant?
Don’t wait!
Maximize the Office Journal
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Establish a Routine System
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“Successful people are simply those with successful habits.”
- B r i a n T r a c y
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• Production GoalsTrack scheduled production in the Daily Huddle Report
• System BenchmarksTrack system effectiveness in the Practice Advisor Report
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Connecting Goals to Skills
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• Daily Huddle Report
• Perfect Day Scheduling
• Office Journal
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Key Scheduling Indicators
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Dentrix Tool Box: Daily Huddle
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• Pre-Booking Hygiene Appointments
• Past-Due Hygiene Appointments
• Unscheduled Treatment Calls
• Same Day Cancellations
• Building your ASAP List
• Scheduling Next Treatment Visit
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Verbiage
• Free 30-minute Practice Advisor assessment
• Customized, 1-on-1 analysis of your practice’s KPIs
• Can identify possible data inaccuracies
• Identifies key areas to take your practice to the next level
• Dentist needs to be present for the phone assessment
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• Impact of open chair time
• Building your schedule
• Filling your schedule
• Connecting goals and skills
• Key Scheduling Indicators
• Scheduling effectively
• Schedule a free assessment
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Summary
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• Dentrix Mastery Tracks
• Online lessons, videos, and tests. Visit www.Dentrix.com/Mastery for program info. To begin, visit www.Dentrix.com/Resource-Center, log in, and click Get Your Training.
• Dentrix eNewsletter
• Monthly product news, tips and tricks, upcoming event announcements, and links to Dentrix blogs and articles. Visit www.Dentrix.com/eNewsletter to subscribe.
• Dentrix Facebook Page
• Join the Dentrix community! Get tips, articles, product announcements, and share ideas and best practices with your peers. Visit www.Facebook.com/Dentrix.
Resources to Help You Learn More