Final Report- AID

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    A Study on

    Evolution & Present Structure of

    AID-INDIA

    Submitted to:

    Dr. MuktaKulkarni

    August 25th

    , 2010

    Atish Negi (1011303)

    Deepak Nanwani (1011308)

    Divye Bansal (1011312)

    Nitumoni Borah (1011335)

    Ritesh Ritolia (1011346)

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    Table of content

    Table of Contents 02

    1. AID-India Origin & History 032. Scope oft e Project 043. Met odology 044. Early Days: The Beginning & Initial Structure 045. Expansion ofAID & change in Organizational Structure 066. AID-India: Initial Working Model & Structure 077. AID-India Expansion 088. AID-India Chennai Chapter 119. AID-India Delhi Chapter 1310. AID-India Kolkata Chapter 1511. AID-India Bangalore Chapter 1612. Critical Analysis 1713. Recommendations 18

    Appendix I List of References 19

    Appendix II List of questions forprimary data 20

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    1. AID-INDIA Origin and HistoryAssociation for Indias Development (AID) was founded in 1991 by Ravi Kuchi anchi He

    got his Bachelor in Technology from IIT Mumbai and thereafter went to the US to pursue

    masters and PhD from the University of Maryland. During his early days in the USas a

    student, he often observed groups of Indian students di i g p liti , pti , p v t

    d oth i that plagued India. But he soon realised that these groups, all having great

    moral intentions, were lacking when it came to concrete action to tackle these issues. He

    wanted to make a difference by putting his ideas into practice. And this was the motivations

    behind AID. The vision of the organisation was "problems are interconnected, so must be

    the solution."

    Since then the organi ation has matured into an enormous volunteer movement with over 50

    chapters in US, India and Australia and more than 1000 volunteers working in various

    capacities in various projects. In the US it is registered as a non-profitable organi ation.

    In India there are tenchapterslocated in various metropolitan cities. The organi ations prime

    objectives are sustainable, equitable andjust development by fighting corruption and through

    various constructive projects. AID in general and AID-India in particular focus on various

    issues like education, agriculture, energy, health and fighting corruption among others. The

    organi ation structure is dynamic and has changed drastically as the organi ation has grown

    and as the number of social initiatives has gone up. The organi ational structure and the

    decision making hierarchy varies between the chapters in different cities.

    AID

    EDUCATI-ON

    HEALTH

    WOMENEMPOWE

    -RMENT

    SOCIALJUSTICE

    LIVELIH-OOD

    ENVIRON

    -MENT

    AGRICUL-TURE

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    2. SCOPE OF T E PROJECTThe project is aimed at studying the evolution of AID-India as an organization and the

    formation of its various city chapters. A unique part of this study is the difference in the

    evolution mechanism ofthe various Indian chapters. Since AID-India has its roots with AID-

    US, the same has too been discussed in brief.

    Furtherthe scope includes the study of present organizational structure ofAID-India and the

    strengths and weaknesses of the structure with respect to the objective and vision of the

    organization.

    We have not discussed the various projects undertaken by AID-India in details as a part of

    this study due to limitations of space. The stress has been on studying the structural form of

    the organization, decision making and the culture.

    3. MET ODOLOGYWe have referred to both primary data (interviews and project site visits)as well as secondary

    data (websites and project reports).Extensive study ofthe evolution and projects ofAID-India

    has been done using the website ofthe organization. The secondary sources of data also have

    been the regular project reports that come out in various periodic AID publications.

    At the same time to study the evolution of the chapters in India, we have spoken to variousvolunteers as well as coordinators/presidents of various chapters across the country. All of

    these interviews lasted 90-120 minutes extended over various sessions.

    Name of Person Posi ion in AID-India Chapter Association

    PrachiAggarwal Chapter President, Chapter

    volunteer coordinator

    AIDDelhi

    AnirbanMudi Website Coordinator AIDDelhi, AID Bangalore

    Viraj Gupta Volunteer AID Noida

    Himanshu Singh Volunteer AID Noida

    Ritesh Lohia Founder/Secretary AID Kolkata

    4. EARLY DAYS: T E BEGINNING AND INITIAL STRUCTUREAs Ravi Kuchimanchi(AID founder) set about trying to find like-minded people who could

    help him in putting his ideas and plans into action, he came across a group calledA ti

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    Indi .Although the groups members were very enthusiastic when it came to discussions and

    debates about the issues plaguing the Indian society, there was no concrete action. So Ravi

    Kuchimanchidecided to call for support for a project called Village Education Project. The

    project aimed at adopting a small village education project in India and hiring a suitable

    teacher to teach the children and the adults alike. He called for donations and a coordinated

    effort in orderto execute the project. His initial call for volunteers got enthusiastic response.

    This project was a non AID project being run in India. RaviKuchimanchi and his friends

    decided to provide monetary supportto the project.

    Some people volunteered to take care of functions like accounts while others decided to

    donate generously. RaviKuchimanchi, along with a couple of friends, kept track of the

    donations and took care ofthe logistics from the US itself. The project was closely monitored

    and funding was sanctioned after a lot of diligence on project scope and impact. This initial

    group of a dozen or so volunteers were an essential driving force when AID grew in size and

    expanded across US. While some of these core group members have returned to India towork with AID-India, the others are still working in the US and are actively involved in fund

    raising and project evaluation activities.

    The major points to note aboutthe initial structure ofAID-USare highlighted below:

    Structural and

    Contextual

    Dimensions

    Even as AID began, there was littl

    liz ti n in the

    organization. Everyone who contributed to the Village Education

    Project was associated with AID in a way. There was nohi hy

    of authority, centralization orspecialization. People voluntarilytook

    the initiative to coordinate the various activities of the first project.The basic driving factor was enthusiasm towards the cause of the

    organization. The size of the organization was very smalland there

    were around a dozen people who were working on the project

    directly. The others were simply donating funds because they

    identified with AIDs goals and vision. The culture was that oftrust

    and driven by a common commitment to work towards eradicating

    the basic problems ofthe Indian society.

    Methods of Control The organization was driven by a shared valuethat the problems

    facing the Indiansociety were interconnected and in orderto alleviate

    them, a concerted effort was required towards all the issuessimultaneously.This was essentially belief system control, as there

    were no formal rules and procedures to control the people. Since the

    organization had a flat hierarchy (consisting of only volunteers),

    formal control procedures would not have been effective.

    Decision making

    authority

    Ravi Kuchimanchi used to organize regular weekly meetings (by the

    name of Communit y Service Hour or CSH) which could be

    attended by anyone who was interested in the working of AID

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    people from inside the university campus as well as people from

    nearby residential areas. People took up various duties voluntarily

    and all major activities were discussed during these meetings with

    everyone. The decisions were taken jointly by the group and there

    was no central decision making authority.

    Conclusionsabouttheinitialstructure

    AID started out as a loosely knit group of people bound together by little else than a common

    goal and a vision. From 1991 to 1994, AID was mainly composed of people who could

    identify with the vision of AID and worked towards the cause without any promise of

    material returns a typical case of a non-profit organisation. The main purpose of AID

    during this time was to raise funds (mainly from college students) and support NGOs in

    India. Occasionally, when some AID member visited India for personal affairs, he made it a

    pointtovisit project sites and gets a feel ofthe actual ground work being done in AID fundedprojects. The functioning ofthe organization atthis point oftime did not require a formal and

    centralized structure. The core group managed the collection of donations and disbursed the

    funds on behalf ofAID.

    The initial growth of the organisation followed the entrepreneurialphase of evolution as

    given by L. Greiners model of organizational growth. However after a strong leadership was

    instated, the organization kept growing in line with the operational charter set by the leader.

    Owing to the nature ofthe organization and the flat structure, there was no crisis of autonomy

    in subsequent periods. AID didnt necessarily follow the successive phases of evolution and

    revolution as suggested by Greiner.

    5. EXPANSION OF AID AND CHANGE IN ORGANIZATIONAL STRUCTUREThe CSH meetings were regularly attended by some people from outside the city. As more

    people came to know about the organization, they spread it in their social circles.

    Consequently, with people taking initiatives, AID grew out of Maryland Campus and spread

    to other cities. The initial publicity was mostly word of mouth. Later on university students

    and otherAID volunteers started staging playsto highlightthe issues faced by the Indian poor

    and also tell people aboutthe work done byAID

    in theI

    ndian villages.

    The new chapters started out as a group of people broughttogether by the vision ofthe parent

    organization. They called themselves AID chapters, but there was no concept of centralized

    management. The donation to a chapter was directed towards the regional chapter offices.

    Soon volunteers started publications and newsletters with local level circulations. Some of

    these publications like AID NEWS became very popular and thus brought in a large number

    of new volunteers.

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    As the number of chapters grew, volunteers from the AID core group(the first few volunteers

    from the Maryland Chapter) visited new AID chapters and made presentations to keep them

    connected to the AID philosophy. This was to share the vision and values ofthe organization

    and introduce them to the culture ofthe organization.

    The main purpose ofAID atthis point was to fund the on-going peoples projects/movements

    in India. Soon AID had central headquarters in US and all the donations started getting

    directed there. The core group(mentioned above) tookthe decisions regarding the funding of

    projects in India, in consultation with the other members. This growth continued for around a

    decade and resulted in funding being directed to over 100 projects all across rural India.

    One of the volunteers Mahendra Verma returned to India to join IIT Kanpur as a faculty

    member. Here he gottogether a group of student volunteers to organize construction workers

    on campus and teach their children. He also started collaboration between AID andJa

    riti an NGO, started by college students, specialising in developing and deploying low cost IT

    enabled solutions for rural areas. Soon other initiatives started (like the Lodhar School, a

    community school project near Kanpur) and within no time there were AID projects running

    all over the country in partnership with various NGOs. A lot of other activists in India who

    belonged to various social sectors visited the CSH meetings in US and this had a deep

    influence on the ideology ofthe organization. And soon Ravi Kuchimanchi returned to India

    in 1997 along with BalajiSampath(very active core group member) to work full time from

    India itself.

    Interestingly this had another impact on the chapters in the US. As more and more AIDvolunteers came to India, more people across the US got motivated by the idea of their own

    volunteers working on the Indian grounds. This inspired a growth spurt and within a few

    years there were close to 25 chapters across the US.

    6. AID-INDIA: INITIAL WORKING MODEL AND STRUCTUREIn 1997, BalajiSampath registered AID-India in Chennai. The initial structure of the

    organization in India (as AID-India) was dependent on the kind of developmental projects

    that were taken up. AID volunteers realised that there was a lot of strength in the peoples

    movements in various regions across India they had a much wider support base and a much

    wider impact. Thus AID decided to be associated with these ongoing peoples struggles

    initially. They started by expressing solidarity with these movements fight against

    corruption; struggle to get a village electrified and even to set up a school.Agitations,

    petitions (with or without legal recourse) or simply funding an ongoing project; these were all

    part of the initial working strategy of AID-India.AID-India started as a learning

    organization, trying to carve out a social niche for itself. The hierarchy was flat and the main

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    aim was to partner with NGOs and learn as much as possible aboutthe actual ground work in

    the field of social initiatives. At the same time, they tried to get as many volunteers as

    possible, build a support base among citizens and gain public trust before they could begin

    their own projects.

    As more and more volunteers joined in, AID-India expanded its base to cover close to 1000

    villages in Tamil Nadu. This expansion and growth has been covered specifically under the

    Chennai chapter.

    On basis of his learning from the US chapter, a certain degree of formal structure and control

    was broughtto table by BalajiSampath. Howeverthe organization at large remained a loosely

    bound unit with the vision being the key driving force.

    7.

    AID-INDIA EXPANSION

    Growth ofChapters

    Gradually, as AID-India movement expanded throughoutthe country, numerous city chapters

    were formed on the lines of AID-US. The first seeds of these chapters were sown as

    volunteers moved across the country and brought together like-minded people in their

    respective regions. Meetings were organised on lines of the CSH meetings in the US. As

    these groups of volunteers started working on developmental projects in their regions, the

    regional chapters ofAID-India were formed. AID-Chennai was the first chapterto be started

    out of India in 1997. Soon after, Bangalore chapter was started; but the growth of two

    chapters presents a study in contrast.

    The Chennai chapter, underthe guidance of BalajiSampath, gradually evolved into a formally

    structured organization. On the other hand Bangalore chapter, which started out at around the

    same time as the Chennai chapter, has been limited in its growth and scope of its projects.

    The primary reason for this has been the lack of leadership; Chennai chapter had

    BalajiSampath, who was both experienced and passionate towards the organizations vision

    while Bangalore never had a charismatic leader in its initial phase.

    The Delhi chapter started in 2004, much later than the Chennai and the Bangalore chapters

    but it evolved with a formal structure right from the start. This was owing to the factthatthe

    key founder was an active member ofAID-US and replicated his learnings during formation

    ofAID-India Delhi Chapter.

    The Kolkata chapter was the lastto start from among all the chapters that have discussed in

    the report. The chapter started as a loosely knit group of volunteers. The lack of dynamic

    leadership and lack of volunteers meant that the Kolkata chapter remained restricted to

    partnering with NGOs and doing a few small scale projects.

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    The evolution and present status of these chapters have been discussed in details in the later

    parts of the report.

    Present Leadership & Executive Structure

    Currently there are ten officially recognised regional chapters under AID-India. The total

    volunteer count is over 1000 and AID-India has taken up more than 365 projectstill date in

    18 Indian states.

    The executive structure of AID-India has three levels ofleadership.

    The board of directors at apex carries the responsibility ofstrategic supervision of the

    organi ation. They are responsible for decentrali ation of the activities and empowering the

    executive board and the chapter bodies. They also oversee the election / nomination of the

    members of the executive board.

    The executive board is empowered by the board of directors to oversee projects and efforts of

    various chapters. The executive board members are considered officers of AID, as opposed

    to officers of a chapter of AID, and have overa ll responsibility forstrategic managementof

    AID-India. At the chapter level, there is an executive committee which is responsible for

    carrying out all the tasks of a chapter and for meeting the objectives of the organi ation.

    This three-tiered interlinked leadership process creates a wholesome balance between the

    need for focus and freedom, and the need for supervision and control. A six-page by-law

    document details the structure & membershi p criterion of the board of directors, executive

    board and chapter regulations.

    Culture

    The organi ation operates in a dynamic environment and need to respond to the changes in

    the external domain. The organi ation has a strategic focus on its volunteers, who constitute

    its key resources.

    Board of Directors(3-7)

    Executive Board

    (8-1! )

    Chapter ExecutiveCommittees (8-18)

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    The stories of Ravi Kuchimanchi, BalajiSamapth and other keymembers are often used as

    narratives within the organi ation to motivate and instill enthusiasmwithin the volunteers.

    The inclusion of Gandhijis caricature in the logo of the organi ation reflects the mission of

    the organi ation.

    Jeevansaathi&SaathiProgram

    In recognition of work done by its volunteers and to motivate them further, AID-India came

    up with a concept ofJeev" # $ " " thi, Associ" teJeev" # saathi and Saathi programs. This is a rite

    of enhancement followed in AID-India.

    The Saathiprogram is aimed at recogni ing and honouring outstanding social and

    environmental activists in India. The program creates a mutua lly enriching relationship

    between AID and the saathi and entails not only support in the form of a stipend, but also

    non-monetary involvement and strategic support from AID volunteers.Saathis are referred to

    AID by their associates in India, volunteers across AID or existingSaathis and Jeevansaathis.

    After evaluating the work of the potential candidates they are conferred the Saathiaward.Saathis are a source of great inspiration to AID volunteers, and provide insight into

    development processes. AID so far has 26 Saathis.

    The Jeevansaathi program was initiated in 1998 to enable and encourage AID volunteers to

    engage in full time social work. It is an honorary title presented to only a few individuals who

    commit themselves to work on development issues by being a part of AID's network and

    opening up new directions for AID to explore. These Jeevansaathisguide the volunteers in

    Adaptability

    Culture

    Mission

    Culture

    Clan Culture Bureaucratic

    Culture

    External

    Internal

    Flexibility Stability

    Needs of Environment

    Strate

    icFocus

    AID

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    the US based on their experiences of working in India. At present there are 6 Jee% ansaat&

    is

    working with AID-India.Ravi Kuchimanchi (Founder ofAID) and BalajiSampath (Founder

    of AID-India) are most senior AID Jeevansaathis. Swades, a 2005 bollywood film that

    became a symbol for non-resident Indians interested in Indias grass root development was

    inspire by the life of Ravi Kuchimanchi.

    Kiran Vissa ( Narmada Bac&

    aoandolan), RavishankarArunachalam (IIT Chennai, Project

    Eureka), RanchaDingra (Compensation to Bhopal gas tragedy survivors) and

    AravindaPillalamarri (marketing k&

    adi)are the other Jeevansaathis.

    8. AID-India Chennai ChapterHistory &Evolution

    When BalajiSampath came to India and founded AID-India in 1997 he chose Chennai as the

    location to function from. Consequently, Chennai functioned as the headquarters forAID-

    India (and later on also became the centre of Chennai chapter). The primary focus of Chennai

    chapter was on ensuring quality education for every child in Tamil Nadu. And the structure

    too evolved keeping this strategic focus in mind. The chapter decided to classify its work

    broadly under five teams:

    y Primary Education (reading and counting)y Secondary Science Educationy Pre-primary Educationy Libraries and Community Learning Initiativesy Life Skills and Health Education

    Slowly, additional teams were added as the work expanded. These teams worked on

    designing their respective course material and structure. Thus we see as the organization

    diversified, specialization set in. A certain degree of formalization also came in as

    coordinators were appointed forthe various projects as well as forthe broad level initiatives

    The executive boardof AID-India appointed a core group (CG) to coordinate all of the

    education initiatives in Tamil Nadu. This core group looked afterthe day-to-day activities ofAID-India in Tamil Nadu planning, making strategic decisions, and managing all of the

    education programs and periodically reported backto the executive board. The CG was the

    managementteam directly responsible forthe project implementation and management.

    The scale up in the organization and the consequent increase in the number and kinds of

    people working with the chapter increased the complexity of decision making and its

    implications. The earlier Core Group was too small to reflect the different levels of people

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    and perspectives in the organi ation accurately. At the same time it was difficult for the Core

    Group to meet frequently and take executive decisions. To address both of these issues, AID-

    Chennai has now constituted a 2 tier decision making structure.

    Present Structure & WorkingPrinciple

    AID-Chennai now has a 30-member strong Eureka Child Core Group (ECCG) which has

    representatives from all state and field teams as well as people with the longer organi ational

    experience. This group meets once every two months to review program progress, the status

    of the volunteers, and also to frame larger policy decisions which form the framework for day

    to day executive decisions. Because the ECCG represents a larger collectiveit is able to

    incorporate multiple perspectives and come up with better policies.

    To handle the need for quicker and larger number of day to day executive decisions a smaller

    Management Committee (MC) consisting of 6 people has been constituted. This committeeis responsible for handling day to day decisions and reporting to the ECCG. This MC is to

    meet every week and work within the policies framed by the ECCG.Both the MC and the

    ECCG are ultimately responsible to the Aid-India Executive Board and Office Bearers which

    is the formallegal body responsible to the external world.

    The current organi ational structure of Aid-Chennaiis shown below:

    Office Bearers + Executive Committee

    AID INDIA LegalBody

    AID Tamil Nadu Core Group

    (Decisions on Vision, Direction and Strategy)

    Eureka Child Core Group

    30 member committee

    (Policy Level Decisions)

    Management Committee

    6 members committee

    (Day to Day Execution Decisions)

    RuralExecution

    UrbanExecution

    ResearchDevelopme

    nt

    Operationsgroup

    EurekaLearningInstitution

    EurekaBooks

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    The flagshi p project of Chennai chapter called the Eureka Child project has now becom

    synonymous with the Chennai chapter, to the extent that the chapteris now known as Eureka

    Chennai chapter.

    9. AID-India Delhi ChapterHistory & Evolution

    The seeds of AID India Delhi chapter were sown in 1999 by a group ofindividuals, who kept

    in touch over socialissues and AID work through an internet based mailing group. It became

    a formal chapter only in January 2004. The chapter was formally started by Anuj Grover who

    had worked with the AID-US San Diego chapter and hadjust returned to India. By this time,

    most of the AID-US chapters had evolved into formalised and organi ed structures and this

    was the reason why AID-India Delhi chapter too was modelled on the same lines.Anujrealised the importance of volunteers to make this initiative a success, and went about

    gathering volunteers.

    Delhi chapter was in principle catering to the entire National Capital Region (NCR),

    including the satellite towns of Gurgaon, Noida, Ghaziabad and Faridabad and was actually

    known as AID NCR. As the volunteer numbers and the number of projects started growing,

    the organizational structure evolved and eventually the chapters split up. Noida and Gurgaon

    chapters became separate from the Delhi chapterin 2007 and cater to their respective towns.

    Today the Delhi chapter caters only to the Delhi region. Since these chapters came from the

    Delhi chapter, the organizational structure is similar for all the three chapters with subtle

    differences in terms of the volunteer numbers and the functioning, especially in terms of fund

    raising.

    Present Structure& WorkingPrinciple

    The organizational structure of AID-Delhi chapteris shown below:

    Erstwhile AID-NCRhad the post of a President which has now been replaced by individual

    chapter coordinators for all NCRchapters including Delhi.

    ChapterCoordinator

    VolunteerCoordinator

    TreasurerFund

    RaisingCoordinator

    WebsiteCoordinator

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    The above mentioned five members form the working committee ofthe Delhi chapter. These

    members are elected by the AID-Delhi volunteers. The election process is relatively new and

    has been started only in 2008. Only the regular volunteers ofDelhi chapter can vote during

    the elections of the Delhi chapter working committee. The working committees ofDelhi,

    Noida and Gurgaon chapters and two members from the Faridabad chapter (which is

    relatively new) constitute the seventeen membersE'

    ecutive Committee ofAID- NCR. The

    basic job ofthis committee is to increase coordination among these chapters in terms of fund

    raising activities. Since a lot of volunteers from Noida and Gurgaon keep on changing their

    base owing to professional commitments, this committee has become all the more important

    for coordination between chapters in terms of volunteer transfer. This executive committee

    also coordinates on the matters of publicity, project resource sharing and procurement of

    basic infrastructure.

    With increased scope and size ofthe projects, it has become very important forthe chaptertochoose the right people for the volunteer work. With this objective in mind a preliminary

    induction and recruitment process has also been put into place. This process has been

    designed by AID-India recently and is being increasingly adopted by various chapters. The

    volunteers who wantto work with AID have to fill up a small form on the website specifying

    their location, the motivation to work, as well as the kind of workthey wantto do. Else they

    can contact an existing AID volunteer who directs them to the Volunteer Coordinator. The

    Volunteer Coordinator ofthe respective chapterthen gets in touch with the concerned person

    and after a basic interview puts the person on a project. The volunteer coordinator interacts

    with the volunteer on a regular basis and helps him adjustto the requirements ofthe project

    and helps align his thinking with the organizations thinking process. This is followed bymonthly feedback collected from the project coordinator as well as the volunteer about the

    volunteers work and future expectations. A positive feedback translates into greater

    responsibility for the volunteer. This informal volunteer feedback mechanism has been put

    into place as a method of control in order to keep the volunteers aligned with the

    organizational goals. This feedback mechanism exists in the Gurgaon and the Noida chapter

    as well.

    Another unique feature ofthe Delhi chapter has been itsself sufficiency with respectto funds

    for its projects. AID-India has always wanted its projects to be self sufficient in terms ofthe

    funds. PrachiAggarwal, during her currenttenure as Delhi chapter president, tookthe idea to

    a new level when she decided to make the entire chapter self sufficient in terms of donations

    and project funding.

    Following are the salient features ofAID-Delhi with respectto its organizational structure:

    y The formal structure of the organization has resulted into greater professionalism inthe chapter with respectto the otherIndia chapters.

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    y With increased stress on self sufficiency the post ofthe fund raising coordinator hasassumed special importance in the chapter. This is an example of one strategic

    position in an organization assuming special importance with changingoperational

    goals ofthe organization.

    10. AID-India Kolkata ChapterHistory &Evolution

    The Kolkata chapter started in 2006 (a couple of years after the Delhi chapter) when a few

    enthusiasts, driven by a passionto contribute to the society came togetherthrough the internet.

    This group got in touch with AID-US and started monitoring AID-US funded projects on

    their behalf. This initial work also included visiting various sites of proposed AID projects in

    and around Kolkata. At this point it is important to note that, AID-US was still funding

    projects in India that were being run by independent NGOs. The initial volunteer group atthe

    Kolkata chapter included only ten people.

    Once these volunteers had gained sufficient experience of actual ground work on AID-US

    funded projects, they started up their own projects. Their early projects included running a

    weekly health and sanitation camp in a group of villages in Mathurapur district in West

    Bengal. For all these projects they gathered funds on their own by visiting various corporate

    offices and public sector institutions. These donations made the Kolkata chapter self

    sufficient in terms of project funding.

    But the AID-Kolkata chapter never actually took off as compared to other chapters aroundthe country. A lot of volunteers who registered with the chapter initially leftthe city and the

    volunteer work for other professional commitments. Additionally, AID Kolkata lacked the

    dynamic leadership thatthe Chennai or the Delhi chapters had. This meantthatthe scope of

    the projects taken up by the Kolkata chapter was always limitedand there was no initiative to

    get more volunteers. Most of the projects taken up by Kolkata chapter today are in

    partnership with other NGOs around Kolkata (like Swanirvar, Tomorrows Foundation). This

    is another classic example ofthe strategy-structure linkage.

    PresentStructure & Working Principle

    Since the chapter did not take start on a large number of projects, the need for a formalised

    structure was never felt. A Chapter Secretary Post was instituted who was responsible for

    coordinating all the fund collection activitiesas well as volunteer activities. The chapter has a

    very flat structure. Barring the post ofthe Chapter Secretary there is little centralization. The

    size ofthe chapter is very small and there are very few active projects thatthe volunteers are

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    of how lack of leadership can alterthe growth of an organization and have a bearing on its

    strategy as well as structure.

    PresentStructure & Working Principle

    Currently AID Bangalore is a very small chapter with a small number of volunteers. The

    chapter is managed by a chapter coordinator and a volunteer coordinator, who coordinate

    activities ofAID volunteers for various projects in partnership with various NGOs. Other

    than these two formal positions the structure is essentially flat. Weekly meetings are held at

    where the progress of various projects is discussed with the volunteers who decide to attend

    the meeting. The projects taken up by the chapter are in partnership with the local NGOs. The

    chapter is in a state of flux where the structure is gradually being changed to bring it on the

    lines ofDelhi chapter. The chapter has recently introduced a volunteer induction process on

    similar lines as the Delhi chapter. The reason forthese changes is the efforts ofAnirbanMudi.

    He is one of the first volunteers to have worked with AID Delhi. He has seen the Delhi

    chapter evolve and is still a part ofthe Working Committee ofthe Delhi chapter. Since he has

    been in Bangalore for quite some time he is trying to bring some form of standardization in

    the organizational structure of Bangalore chapter.

    12. CRITICAL ANALYSISAID-India in general, has certain degree of formalization when it comes to the Executive

    members and the official-post holders while it follows a very organic structure forthe grass

    root volunteers. This helps the organization with instatement of professional management and

    atthe same time provides an encouraging environment for volunteers.

    The hierarchical growth in the organization is a function of ones commitment and

    capabilities. Instead of conventional performance grading mechanisms, AID utilizes an

    informal peer feedback system. This makes sure that only people with high commitment

    towards organizational vision and those who have exhibited their leadership capabilities grow

    up in organization. These characteristics are essential, keeping in mind jobs voluntary nature.

    The evolution of different chapters has followed dissimilar paths and thus the chapters have

    shaped up differently. While this may have worked up for certain chapters, this model doesnotseemto be scalable. The failure of Kolkata chapter can be partly attributed to this. It has

    also been noticed that success of many chapters and projects are very dependent on the

    quality ofthe leadership instated forthe unit.

    AID India operates as a congregation of several Individual city chapters, with fairly low

    overlap between projects of the individual chapters, apart from financials. This helps the

    individual city chapters to have a clear focus on the problem areas and accordingly choose

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    the projects they want to pursue. This is in-line with AIDs strategy of bottom-up

    identification of the problems. However, not working as a common group, AID India as a

    whole fails to exploit any economies of scale or scope in any of its projects. Also because of

    this low levelof Horizontallinkage, the learning of one unit is nottransferred to other.

    The strategic alliances thatthe organization has formed up with other NGOs are in line with

    the mission oftackling societal issues. For example, this is a pretty effective strategy for the

    Kolkata chapter, where AID currently doesnt run projects by its own but assists other NGOs

    with various resources. As similar organization types having cooperative relationships, they

    are very high onInstitutionalism.

    Since the executive committee members and the volunteers are primarily focused on their

    individual projects, they may have limited view ofthe overall organizational goals and vision.

    Though, this doesnt seem to be a disadvantage for the organization with respect to the

    outcome of its activities.

    13. RECOMMENDATIONSOn basis ofthe study, the following are the recommendations on organizational structure of

    AID-India:

    y Integration levels needs to be increased between various chapters to benefit fromknowledge sharing and. Also knowledge and leanings should transfer from one unit to

    other.

    y Clear rules must be charted out for formation of new chapters including the initialstructure and the role ofthe mother chapter. The evolution ofDelhi chapter may be taken

    as a model case.

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    Appendix I - List of References

    1. History ofAID: http://aidindia.org/main/content/view/16/67/2. Bylaws ofAID: http://aidindia.org/main/content/view/85/67/3. Annual Report ofAID 20084. Annual Report ofAID 20075. Annual Report ofAID 20076. Description ofAID (AboutUs AID):

    http://aidindia.org/main/content/blogsection/3/67/

    7. AID-India Delhi Chapter website:http://aidindia.org/main/component/option,com_wrapper/Itemid,379/

    8. AID-India Chennai Chapter website:http://aidindia.org/main/component/option,com_wrapper/Itemid,380/

    9. AID-India Kolkata Chapter website:http://aidindia.org/main/component/option,com_wrapper/

    Itemid,383/

    10.AID-India Bangalore Chapter website:http://aidindia.org/main/component/option,com_wrapper/Itemid,387/

    11.AID-India Gurgaon Chapter website:http://aidindia.org/main/component/option,com_wrapper/Itemid,381/

    12.AID-India Sat( i Program: http://aidindia.org/main/content/section/16/139/13.AID-India Jee) ansaat0 iProgram: http://aidindia.org/main/content/section/15/399/14.AID-India Associate Jee1 ansaat2 iprogram:

    http://aidindia.org/main/content/section/25/401/

    15.VolunteerInduction process: http://aidindia.org/main/content/blogsection/4/368/16.Swades, 2005 bollywood movie Wikipedia page:

    http://en.wikipedia.org/wiki/Swades

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    Appendix II List of question forprimary data collection

    1. What are the origins of the AID? Please throw some light on the style of functioningofAID-US.

    2. How did AID-India evolve? How were decisions taken regarding the collaborationwith various NGOs?

    3. Who were the first people who worked forAIDIndia? What were their roles and whatwas the vision specifically keeping in mind Indian conditions?

    4. Are the various chapters working independently?Is there any collaboration betweenchapters?

    5. How are fundraising activities handled within chapters?6. What are the various functions within chapters? Please provide details about thehandling of fund raising programs, volunteer recruitment, project coordination and

    volunteer recruitment.

    7. What is the reporting structure within a chapter? Who does the chaptercoordinator/secretary reports to?

    8. Who makes up the governing/coordinating body of the country? What are the basicfunctions ofthe governing body?

    9. Is there something like a volunteer recruitment/induction process?And how do yougo about monitoring their work? Is there any mechanism to separate committed

    volunteers from free riders?

    10.Who elects the working committee for a chapter?11.Reasons behind the failure/success of a particular chapter with relation to its structure.12.Please elaborate on the concept ofSat3 i4 Jee5 ansaat3 i program. How are they chosen?