Final Report of Community Service

8/8/2019 Final Report of Community Service

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First of all, this report is dedicated to ALLAH

Almighty without whose help and mercy,

Everything was impossible.

Secondly, this report is dedicated

to my parents who introduced me to the

joy of reading from birth,

enabling such a study to take place today

and who have never failed to give me

financial and moral support.


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In order to fulfil the requirement of the Kinnaird College for Women, Lahore for

bachelors degree, the community service program was done by the students in

Jinnah Hospital, Lahore under the supervision of the Med ical Social Offic er Ma d am

Tayyaba Zahi d Khan in the due course of 19 days i.e. from 26 th Jun e 2010 to 17 th

August 2010. I am grateful to ALLAH Almighty who enabled me to complete 115

c red it hou r s.

I owe a special word of thanks to the Med ical Sup er int e n de nt D r . Mohamma d Hassan for providing us with a good environment and facilities to complete this

project and also for giving me an opportunity to participate and learn about the

operation of Social W e lfa re, Wom e n D eve lopm e nt an d Pakistan Bait-ul- Mall.

I would also like to express a special word of thanks and gratitude to Ma d am Sai r a

Fa r ooqi (h e ad of busin e ss stu d ie s) for the valuable guidance and advice. She

inspired us greatly to work in this project. Her willingness to motivate us contributed

tremendously to our project.

I am also really very thankful to the clerical staff of Social W e lfa re Offic e (SWO)

which includes Ma d am No ree n an d Mr . Afzal (cl er ical staff). They helped us a lot

during our community service program. I am highly obliged to them.

Finally, an honourable mention goes to my family for their expert advice and

unfailing patience during this project. I would also like to express my special thanks

to my friends and class fellows who tirelessly listened to my ideas and offeredencouragement and support whenever it was needed.


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1) Wo r king Days Summa r y

2) Int r o d uction to Community S erv ic e

3) Int r o d uction to Jinnah Hospital

4) Int r o d uction to Pakistan Bait-ul- Mall

5) My Exp er ie nc e In Jinnah Hospital , Laho re

6) Cas e Histo r ie s

7) Sugg e stions an d Re comm e n d ations

8) S e lf E valuation


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Dat e of plac e m e nt at p r oj e ct ------------------------------------------------ 26 th July 2010

Last d at e at p r oj e ct ------------------------------------------------------------ 17 th August 2010

Total numb er of d ays att e n ded --------------------------------------------- 19 days

Total c red it hou r s compl e ted ------------------------------------------------ 115 credit hours

Mee ting with int er nal an d e xt er nal sup erv iso r s ------------------------- 01


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Community s erv ic e is a d onat ed s erv ic e o r acti v ity

which is p er fo r m ed by som e on e o r a g r oup of p e opl e fo r

th e b e n e fit of th e public o r its institutions.

Some people associate community service with punishment, since it is often offeredto small-time offenders as an alternative to fines or jail time. However, communityservice can also be altruistic, and it is a vital part of many small communities. Gettinginvolved in your community makes it healthier and livelier, and numerousorganizations around the world support community service activities.

Some people engage in community service out of a desire to connect with their communities by helping out. For people who are new to a community, community

service can be a great way to learn more about the place in which they live and thepeople they live with. Community service may also be required for things like highschool g r a d uation or membership in an organization, in which case the school or organization often helps to organize community service opportunities.

Things which could be considered community service include tutoring children,building homes in low income areas, assisting the elderly, socializing animals atanimal shelters, being a museum docent, performing habitat restoration, contributingto the operations of volunteer fire departments and emergency services, or helpingwith civic beautification. In all cases, community service work is performed byvolunteers who are not paid for their time. In some instances, the work would not beaccomplished without the work of such volunteers, and many small organizationsrely on people with community spirit to survive.

Many people engage in community service because they believe that it carriesrewards beyond the obvious and tangible. Clearly, engaging in things likeenvironmental restoration and civic beautification will make your life enjoyable bymaking the world around you more pleasant. But community service can also help toensure that important services like meals for the elderly and volunteer fire


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departments continue to run. It also helps to build a rich and supportive communityof people who know each other and lend each other a hand when it is needed.

However, it is not necessary that everyone who provides community service is seenas a volunteer, because some people who provide community service are not doingit of their own free will; they are compelled to do so by:

y Their government as a part of citizenship requirements, in lieu of militaryservice

y The courts, in lieu of, or in addition to, other criminal justice sanctionsy Their school, to meet the requirements of a class, such as in the case of

service learning or to meet the requirements of graduationy Their parents will, required to provide a certain number of hours of service in

order for their child to be enrolled in a school or sports team.

Community service performed by youth is also referred to as youth service. Youthservice is intended to strengthen young peoples' senses of civic engagement andcommunity, and to help them achieve their educational, developmental and socialgoals.

Though technically not a requirement, many colleges make community service anunofficial requirement for acceptance. However, some colleges prefer workexperience over community service, and some require that their students alsocontinue community service for some specific number of hours to graduate. Certainacademic honour societies such as De lta Epsilon Sigma have rejected 4.0 GPA students that lacked community service experiences on their applications, becausethey honour community service so much.

The aims and objectives of doing community service include:

y Helping those who are less fortunate keeps you from being a spoiled, self-centered and uneducated person.

y It increases students' personal, interpersonal and social development.y It increases motivation, student engagement, and school attendance.y It leads to new perspectives and more "positive lifestyle choices and

behaviour."


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y It contributes to decreased psychological distress and buffers the negativeconsequences of stressors; it increases life satisfaction and decreasesdepression.

y It is related to longer life spans and improved mental health.y It can also leads to increased care for others and a desire to cooperate

and get involved in positive ways, even among those who had previouslyexhibited antisocial tendencies.

y It also boosts the feelings of social connectedness that appears to bewaning in our increasingly segmented society.

y In individuals, It develops a keener appreciation for civic affairs and makethem able to understand more completely their obligations to participate inthe political process. Indeed, people learn about the politics of their civicsystems by experiencing and observing the effects of the policies on their communities.

Some example projects given to a person, doing community service may include:

y Cleaning a park.y Collecting items for charity such as clothes, food, or furniture.y Cleaning roadside verges.y Helping the elderly in nursing homes.y Helping the local fire or police service.y Helping out at a local library.y Tutoring children with le a r ning d isabiliti e s .


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For every Pakistani 'Jinnah' is the symbol of U nity , Faith & Disciplin e an d mo r ale thics like dedication, commitment, hard work and selfless services. Named after the father of the Nation, Quaid-e-Azam Mohammad Ali Jinnah, the Hospital has astrong history of serving hundreds of thousands of poor and deserving patients,providing practical training opportunities to the medical graduates.

Jinnah Hospital isthe second largestteaching hospital inthe Pakistaniprovince of Punjabspread over 105 acres and with1100 beds. It is the

first autonomoushospital that hasbeen properly builtaccording to apremeditated designwith three mainareas. First there isa residential areafor doctors, studentsand for the first time

a rest area by thename of "Sa r ai" where the relativesof the patients canfind temporarylodgings.

The Affiliated medical college is Allama Iqbal Med ical Coll e g e .


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Jinnah Hospital is where all major or minor accident cases from the Motorway arebrought for immediate management being the best Leve l I t r auma c e nt re of Lahore.

A majority of patients at Jinnah come from the surrounding poor suburbs like BhaiPheru, Pattoki, Raiwind and all the near villages. Jinnah also caters to the southernlocalities of Lahore as well as southern Punjab. Jinnah is a teaching hospital as well,with 1416 students studying to be doctors at Allama Iqbal Medical College andlearning practical procedures at Jinnah, over 7,000 doctors have graduated fromhere over the last ten years.

It has a team of 65 consultant physicians an d su r g e ons which are among the topranking professionals in the country. It has all departments like Obstetricians, Gynae,Ophthalmology, Orthopaedics, Laboratory and General Surgery. What make, Jinnahstand out among the other public hospitals, are its additional departments likeOncology , Ra d iology , Plastic Su r g er y, Der matology , U r ology an d

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Jinnah Hospital's services in terms of equipment also make it shine. Completepathology tests and scans including x- r ays , ult r asoun d, mammog r aphy an d CTscan are performed here. There are certain services, machines and equipmentwhich, although easily available in the private sector are too expensive to purchaseor maintain in the public sector. Jinnah Hospital has an edge over the other publichospitals in having certain machinery like a Ra d ioth er apy Machin e (Cobalt 60)which is functional in Jinnah Hospital.

Approximately 550 ,000 pati e nts visit Out-Patient and Emergency Department everyyear, where 70% of th e tre atm e nt is gi ve n compl e te ly f ree . During year 2004, the Accident and Emergency department has treated 134,477 patients, which were notcharged even a single penny for admission, tests or in case an operation is carriedout.

M.S. Jinnah Hospital :

Dr . Mohamma d Hassan.

Principal Allama Iqbal medical college :

P r of. D r . Ja ved Ak r am.


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Pakistan Bait-ul-Mal (PBM), an autonomous body set up through 1991 Act worksunder the umbrella of Ministry of Social Welfare and Special Education. PBM issignificantly contributing towards poverty alleviation through its various poo re st of th e poo r focus ed s erv ic e s and providing assistance to destitute, widow, orphans,invalid, infirm & other needy persons, as per eligibly criteria approved by Bait-ul-MalBoards.

y Financial assistance to the destitute, widows, orphans, invalids, infirm andother needy persons with emphasis on rehabilitation

y Educational assistance to needy orphan and stipends for the outstanding,non-affording students for higher professional education

y Residential accommodation and necessary facilities for the deservingy Free medical treatment for indigent sick people, set up free hospitals and

rehabilitation centres for the poor y Financial aid to charitable institutions including educational & vocational

setups.y Sponsor and promote self-employment schemes.y Any other purpose approved by the Board.y To provide for free medical treatment for indigent sick persons and to set up

free hospitals, poor houses and rehabilitation centres and to give financial aidto charitable institutions, including industrial homes and other educational

institutions established specially for poor and needy.

Pakistan Sw ee t Hom e :

As the name implies, Pakistan Sweet Homes mean the children who areliving in these centers shall be nice, intelligent and well-groomed. These


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homes are meant to provide residential accommodation to the poor anddeserving.

Lunga r P r oj e ct:

Most of the patients and their attendants, who come from far flung areas for treatment in Hospitals, belong to poor families. These helpless attendants are inneed of basic necessities like food etc. PBM Management has, therefore, decided tolaunch Lungar Project for the poor attendants of patients.

Jinnah bu r n an d re const r ucti ve su r g er y c e nt re :

It reduces the mortality and morbidity of burn victims significantly.

Chil d Suppo r t P r og r am:

It promotes primary school education and reduces dropout ratio by providingadditional resources to ultra poor families for sending their children to schools.

National c e nt re s fo r re habilitation of chil d labou r (NCRCL):

y Wean away children from the hazardous child labour environment

y Impart primary education to them in conductive class room environment.

y Afford opportunities for secondary and higher education to bring them into the

mainstream of social milieu.

There are basically three departments functional that are as follows:

y Social Welfare Department.

y Women Development Department.

y

Bait-ul-Mall Department.

Social W e lfa re De pa r tm e nt:

The Department provides training and other facilities required for development of communities through Non-Governmental Organisation (NGOs), Community BasedOrganisations (CBOs) and other organizations.

The Medical Social Services Projects are established in big hospitals and District aswell as Tehsil Headquarters Hospitals to provide much needed` social, financial and


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Madam Tayyaba Zahid Khan MSO

Madam Razia Sultana MSO

Madam Noreen Clerk

Mr. Afzal Clerk

Mr. Mudassir Ali Clerk

Mr. Ishfaq Dispenser

Mr. Adrees Clerk

Mr. Ishfaq Peon


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It was a very articulate learning experience. From the very firstday, when the first foot was set inside the hospital everything gave

a new experience and a new understanding of the world. Thenature of work given to each and every student required a lot of patience. I was required to sit in the medical social services room.

All the poor and deserving patients come there to fill certain formsthat they are required to submit in bait-ul-Mall office.

Then, bait-ul-Mall assists them with money which they submit inthe hospital and enjoy free medical check-up or test or operation.

As, 90% of the patients coming there were illiterate as they had nomoney to get themselves educated, so, they are unable to fill-up

those forms up to the requirements of the hospital as well as Bait-ul-Mall.

So, there comes my community service. I had to ask them certainquestions mentioned in their forms like who is the bread owner of


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Nam e : Muhammad Nawaz

Fath er s Nam e : Saleh Muhammad

Addre ss: Flat No. 104Block-D,

Street 11, Jinnah Colony,

Lahore.

CNIC No.: 35202-6934948-3

Re ligion: Islam

Ma r ital Status: Married

Monthly Incom e : 6000 Rs.

Numb er of P e opl e f ed : 5

Re comm e n ded : Hepatitis C test

F ree Amount Allow ed : 80% of the total amount.


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Nam e : M. Shafeeq

Fath er s Nam e : M. Hassan

Addre ss: House No. 6, Ferozwala

Road, Street 7, Shehzad

Colony, Gujranwala

CNIC No.: 35103-3727036-2

Re ligion: Islam


Monthly Incom e : 4500 Rs.


Re comm e n ded : MRI and CT scan

F ree Amount Allow ed : 90% of the total amount.


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Nam e : Zahid Hameed

Fath er s Nam e : Muhammad Hameed

Addre ss: House No. 1, Street No.1,

Abdullah Town, Pipli

Pahaad Road, Deepalpur,

Okara.

CNIC No.: 36402-4599034-1

Re ligion : Islam


Monthly Incom e : 10,000 Rs.


Re comm e n ded : Stomach Cancer

F ree Amount Allow ed : 100% Free.


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By the blessing of Allah Almighty, It was a very prolific and articulate experience

working there and there is no doubt in saying that I learned a lot and gained a lot of

experience and understanding of the outer world from this community service

program. Everyone was very cooperative and helping, we hardly faced any problemwhile working there but I would also like to give some suggestions that are:

If it is possible transport facility should be provided to the students.

The meeting of the internal and external supervisor with students should be

conducted every week.

There should be strict check and inspection on the working of the students by

the medical social officer. He/she should visit at least once daily.

The work given to us was very limited. More assignments should be given tothe students.

Photocopy of the forms should be arranged from the hospital funds and a

clerk should be arranged for this purpose as it is not possible for every patient

coming there to get the forms photocopied.

There should be proper communication among students and medical social

officer.

Bait-ul-Mall forms should be submitted in Jinnah Hospital and hospital should

arrange for the delivery of the forms in Bait-ul-Mall office as it is impossible for

every patient to go there. Some patients do not have anyone with them to go

to bait-ul-mall office to submit the forms.

The process of filling the forms should be precise and simple.

Annual reports should be kept in the library so that the students may consult

them at time of their need.


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There is a common saying that "you learn something new every day." This definitelyholds true for community service. With each new experience, old skills aredeveloped as new ones are learned. New information is integrated with pastexperience, and ones knowledge base grows.

Additionally, the lessons learnt from community service support and enrichunderstandings of how our community is set up to function. Furthermore, this

program gave me a vested interest in my community and changed my perspective of how things are viewed. At the same time, i have learnt a lot by conversing withthose, whom i helped or worked with, as i have encountered new points of view. Assaid:

"Ide als of de moc r atic lif e cannot e ncompass all m e mb er s of th e national community until p e opl e of d iff ere nt t r a d itions

list e n to th e voic e s of oth er s."

By talking with people of different ideas and opinions and different way of thinking, i

have gained communication skills. Having face to face interaction and talking with aperson having less tolerance level and non-cooperative at the same time made megain good communication skills and made me polite and increased my tolerance andconfidence level.

I was given the opportunities and responsibilities of decision making that wasinteresting and important to me, and I tend to think more deeply about the issues athand and used my most complex thinking skills. I have also learnt team-buildingskills while working with other students coming there. I have become more active asa citizen and i have found a new sense of purpose and a sense of caring for thepeople around me.

At the same time, this program has enhanced my overall morale. I have gained areal life experience and i am able to think about the important things in my life. Thisprogram kept my busy and active; it gave me a sense of being needed and valuedfor my contributions while keeping me mentally and physically active. There is nodoubt in saying that it has increased my mental health and life satisfaction.

Documents

Final Report of Community Service