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Shamim & Company INTERNSHIP REPORT 1

Final Report Shamim[1]

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Page 1: Final Report Shamim[1]

Shamim & Company

INTERNSHIP REPORT 1

Page 2: Final Report Shamim[1]

Shamim & Company

INTERNSHIP REPORT

SUBMITTED TO:

________________

SUBMITTED BY:

________________

(FROM COMMERCE DEPARTMENT BZU MULTAN)

INTERNSHIP DONE IN:

SHAMIM & COMPANY (PVT) LTD DISTRICT

JAIL ROAD MULTAN.

INTERNSHIP REPORT 2

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Shamim & Company

DEDECATION

The Holy Prophet Muhammad (S.A.W.W.) The greater Social reformer and guide in every sphere of life. My affectionate parents who taught me the first word of speak and supported me morally and financially throughout my studies.

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Shamim & Company

Shamim & Co. (Pepsi Cola)

INTRODUCTION:

Shamim & Co. (Pvt.) Ltd. was established in 1964, Shamim & Co. is a franchise of Pepsi

Cola International Which deals in CSD (Carbonated Soft Drinks).

Mr.Allah Nawaz Khan Tareen was the founder of the company and also

chairman Pepsi Cola International have 9 (nine) Franchises all over Pakistan. Shamim &

Co.(Pvt.)Ltd. Jail Road Multan in one of them covering 18 District&135Stations.Shamim

& Co. Multan has very committed staff and this is the reason that it captures More than

70% share of market share.

Company has now serviced new experienced & competent sales staff & increases this

share form 70% to 80 or 90%. As for as Distribution / Placement is conserved company

has a very well-establish distribution network covering whole of the franchise areas.

Depending on the potential of the town we have one and more than one distribution in

each town. Sale supervisor / Sale officer is responsible for all the activities of that

distributor. He looks after the stock availability, contingencies and all the routes covered

by the salesman of that distribution. Salesman training is also a main responsibility of

sale supervisor.

Company has invested too much money in shape of Coolers, Visi Coolers, Counters and

Cabin. Which are offered to those shops which are producing good sales to promote sales

& oblige these shops? All the services matters of coolers and maintenance and look after

of these assets are also the responsibility of our sales force.

Mission statement

Our mission is to be world premier products company focused on convince foods and

beverages. We seek to produce healthy financial rewards to investors as we provide

opportunities for growth and enrichment to our employees, our business partners and the

communities in which we operate. And in every thing we do, we strive to act with

honesty, fairness and integrity.

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Shamim & Company

Objective

The company operates through well experienced, loyal and hardworking employees. The

first and the most basic plan it to train them according to the changing technology and

computerized environment, and satisfying their needs and requirements. Upgrading the

plant structure and installation of the new machinery are other plans. The company is

planning to increase its sales force and development in its infrastructure in the coming

time period.

Vision

The vision statement is “we were number 1, and we will be number 1”. Their collective

success depends on their healthy balance strategies the organizations needs and the needs

of their employees and their families.

ORGANIZATION HIRARCHY

INTERNSHIP REPORT 5

Managing Director

General Manager Technical

General Manager Sales

General Manager Finance

General Manager Operations

Manager Production

Manger Sales & Marketing

Manager MIS Manager Admin

Manager PersonnelManager FinanceManager Research & SIS

Manager Quality Control

Manager ShippingManager Account

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Team tracking officerTeam tracking officer

Junior Officer

HR ManagerHR Manager

Shamim & Company

Management of Shamim & CO.It Includes:

Managing Director: Alamgeer Khan Tareen

GM Sales& Marketing: MR Amir Hameed

GM Production: MR Ijaz

GM Finance: MR Sohail Butt

Manager Managements Accounts: Mr Ch. TAHIR Ameen

Manager MIS: MR Rizwan Zafar

Manager HR.D: Miss. Parsa Habib

Manager Shipping: Mr Major Farrooq

Department of Shamim & Co. Multan which I have visited

HR DepartmentFirst of all I submitted my CV to Mr.Afzal who is tracking officer in HR Dept. He took

the test for internship and after getting through the test he called me for internship. I

started my internship from HR Dept.

First day I learned about the hierarchy of HR Dept. of Shamim and co. which is Ms. Parsa Habib HR Manager Mr. Afzal Team tracking officerMr.Tahir Mahmood Asad Junior Officer

Hierarchy of HR Department

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Shamim & Company

HR department plays a vital role in each organization.

Ms. Parsa Habib is manager and looks after all the activities in this department.

The basic functions of this department are:

Job analysis

Recruiting

Selection

Training

Feed back

Career development

Transfer and promotions

My activities

In HR department I have observed the procedure of recruitment of any employee.

In HR department I have observed the procedure of training of any employee.

In HR department I have observed the procedure of test of employee.

Suggestions

The role of HR dept. should be enhanced and its function should be increased

to all major departments.

Employees Motivation.

Finance departmentThis is one most important departments of this organization. This department made the

financial plans of the organization, they analyze their resources and

then concise other reports and gives the whole budget the organization can afford.

Mr.Sohail Butt is general manager and looking after these departments. The

departments which come under Finance department are

Managements Accounts Department

Coordination accounts departments

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Shamim & Company

Banking and insurance department

Supply chain management department

Managements Accounts DepartmentThis department is working very efficiently under the leadership of

CH. TAHIR AMEEN. He is a manager of this department.

This department is very well established, having devoted workers.

The basic function of this department is to get data from production and

MIS department to prepare report.

Daily stock position

Ammanat Comparison Report

Filled Stock position

FIFO implementation Report

Daily raw material yield report

Daily production Losses Report

Daily CO2 Production Report

Labor Cost Tracking Report

Shift wise record of daily transactions is maintained.

Reconciling physical stock with MIS reports

Posting on balance sheet register

Maintenance of stock FIFO system

The whole company’s function depends upon the reports generated by this department.

My Activities

I learned the measurement of bottles liquid.(incentives)

I learned different reports like losses report, production report, throughput report,

estimation stock report etc.

I also studied the Procedure of different taxes implied.

I observed the procedure of all reports to E-mail the MD.

I worked Mr. Khalid and learned the all reports related to the accounts management

department.

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Shamim & Company

How do transfer the stock from factory to godown.

I studied the reports of syrup.(use in production) to calculate what is appropriate

stock level in a depot, when liquid should be sent and in what quantity.

Problem

It is a very difficult task to manage vehicles parking at unloading pad,

providing way to forklifts transferring empty to the plants, and maintaining

lanes properly. Trunks and other vehicles have to wait for hour in queue for

their term.

No financial or statistical technique is used to calculate what is appropriate

stock level in a depot, when liquid should be sent and in what quantity.

Coordination Accounts departmentMr. Khuram Shahzad is assigned the task of payment in the form of voucher.

The payments make to facilitate the customer and Employees. These department

payments on the basis of Banners, posters, signings, gifts, discounts, schemes counters

and general and department expenditure. These payments subtracted from annual

expenditure and Publicity budget.

My Activities

In this department I have studied the budgeted for publicity and general budget.

I make publicity bill on the basis of location and make a voucher of

employees TADA expenses.

Suggestions

The future programs of the department are:

Networking with depots

Internet development within organization

There should be formal web site and e-mail accounts of employees in the organization. A

small computer books library will help the staff to add their skills.

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Shamim & Company

Supply chain management departmentThis department proves to back bone for the company. MR. Abdul Qadir is looking after

this department. It performs various functions that are

Generates inventory reports

Policy making

Contacting with suppliers

Planning for future activities regarding inventory

This department analysis daily stock reports and generates inventory reports showing how much stock

is available.

It also performs the functions of policy making. It includes

Policy designing

Implementation

Amendment

In this regard different policies about different activities

Supply chain policy

Driver policy

NR Policy

Plastic policy

Mobile phone policy

Cash shortage policy

Plastic shell policy

Other function of this department is to manage the supply of raw material. Supply chain management

dept. manages the supply of

Caps of bottles

Bottles (both glass and plastic bottles)

Cartons for pet bottles

Plastic shells TOT’

As the supply for inputs is very much important for any production company, because if

supplies of raw material do not arrive at the production department, it will stop

production process. As a result production can not be available to consumer. It will create

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Shamim & Company

the shortage of finished good of the company and will damage its image in mind of

customer. Therefore great responsibility stands on this department. This department

contacts directly with the suppliers to make sure that supply of required material will be

available with in expected time period.

My Activity

In supply chain dept. I observed the procedure of demanding from the suppliers and

different suppliers also related this department.

Suggestions

Supply chain management depart should be properly working.

Supply chain management depart should be white wash properly.

Banking and insurance departmentThe basic function of this department is deals with different banks for certain financial

activities and different matters concerning bank.

Mr. Abdullah deals with all the activities related with banks. Banks related activities are

Advance / Credit

In this department we concern with

Insurance Limits (taken from banks and premium on this limit as a specified

percentage that is committed between bank and company. Premium is paid one

time in year mostly)

Lease (in this regard direct lease and sale lease is concerned)

Foreign Trade

In foreign trade activities are

Imports (99% is concerned in imports)

Exports (only 1% is related with exports)

Remittance

In this regard

Demand drafts

Pay order

Online fund transfer

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Shamim & Company

Advance payment

IT (international trade)

Clearance

In this regard we have to pay

Custom duty

Federal excise tax

Income tax

Sales tax

Insurance Company

Insurance Related

Another function of this department is to provide and manage the

insurance of almost every type.

Three parties are involved at the time of insurance

Surveyor

Pepsi Company

Surveyor is a third person hired by a company. Function of surveyor is

to check whether that plant correctly or not.

It deals with insurance activities like

Insurance of Machines

Insurance of vehicles

Insurance of employee’s health

Insurance of buildings

Insurance of computer

Insurance of furniture etc…

Finance related

In finance related the prepare

Audited financial statement

Assets reevaluation on annual basis

My Activities

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Shamim & Company

In banking and insurance department I observed the lease

policy

In banking and insurance department I observed the insurance

policy

In banking and insurance department I observed the Bank

related queries

I learned how they prepare Audited financial statement.

CASH DEPARTMENTCash department does cash handling (collection and payment). The major part of cash

collection is from dealers and salesman based on their settlement sheet and daily sales

report. Cash payment is done on the vouchers issued by accounts department. Payments

include employee's pay, bills, allowances, procurement expenditures and day to day

general expenses.

Account departmentThe job of the department is to maintain books of accounts. There are following main

activities of accounts.

Issuance of purchase vouchers for raw material, plant and machinery and general

store items

Check payment of payroll to employees including wages, overtime, bonuses.

Handling of monthly tax statements.

My Activities

Computerized general ledger system is working and shows the result of each

transaction up to balance sheet and income/profit and loss statement.

In account department I studied the procedure salaries payments to the

employees.

The main responsibility of the department is checked the time of entering and

leaving the factory.

Audit department

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Shamim & Company

Audit department plays an important role in this company. Mr. Nadeem is a manager

and looks after all activities in this department.

There are two types of empty in factory.

Production empty at factory

Shipping empty at factory

Mr. Nasir counts all empty in both places of all the brands. He also verified the empty

that is signed by the second shift duty and reports to MIS, Audit manager and shipping

department Mr. Waseem check loading and unloading at factory and report to above

three departments. Hafiz Mushtaq makes the repot of breakage in factory and reports to

four depts. MIS, Sales office, Audit Section, have itself.

On the basis of this report Mr. Imran makes these reports.

Glass position

Daily pallot movement

Daily plastic shell position

Broken plastic random sampling %age

Khan Pur daily cash receipts and payment report

Plastic shell losses report

Washable dirty empty report

Daily glass and plastic shells quantative reconciliation

Shift wise conveyor breakage %age report

Production empty at factory

Shift wise production empty report t factory

My Activities In Audit department I worked with Mr.Nasir and made the reports of empty

at production and shipping.

Also I check the loading and unloading at factory.

I learned how to prepare the reports like less position daily pallot movement,

production empty at factory.

PEST CASE STUDY: PEPSI COLA

PEST ANALYSIS

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Shamim & Company

The PEST analysis examines changes in a marketplace caused by the following factors.

Political changes

Economic changes

Social changes

Technological changes

Political changes

From one party to another in control for example the rise in private healthcare and

privatization under conservation governments.

Non-alcoholic beverages fall with in the food category under FDA. The government

plays a role with in the operation of manufacturing these products in terms of regulations.

There are potential fines set by government on companies if they do not meet a standard

of law. The following are some standards of the factors that could cause Pepsi -cola

company’s actual results to differ materially from the expected results described in their

underlying company’s forward statements.

Changes in law and regulations, including changes in accounting standards, taxation

requirements,(including tax rate changes, new tax laws and revised tax law interpretations

and environmental laws in domestic or foreign jurisdictions. Changes in non –alcoholic

business environment. These, include limitation, competitive product and pricing pressure

and their ability to gain or maintain shares of sales in global market as a result of action

competitors. Political conditions, especially in international markets, including civil unrest,

government changes and reinstruction on ability to transfer capital across borders.

Economic changes

Economic factors affect the purchasing power of potential customers and the firms cost of

capital. As reaching for new products would cot less the Pepsi-Cola company will sell its

products for less and people will spend as they would get cheap products from Pepsi Cola.

Before the attacks on September 11, 2001 united states was starting tot see the economy

recover slightly and it is only just recently that they achieved the economic level.

Consumers are now resuming their normal habits, going to the malls car shopping, and

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Shamim & Company

eating out at restaurants. How ever, many are still handling their money cautiously. they

believe that with lower inflation still to come, consumer will recover their confidence.

Social changes

Involves changing attitudes and lifestyles. The increasing number of women going out to

work, for example, led to need for time-saving products for home.

Many citizens are practicing healthier life styles. This has affected non alcoholic beverages

industry in that many switching to bottled water and diet colas instead of beer and other

alcoholic beverages. The need for bottled water and other more convenient and healthy

products are in important in the average day to day life.

Consumers from the ages of 37 to 55 are also increasingly concerned with nutrition. There

is a large population of age range known as baby boomers.

Since many reaching an old age in life they are becoming more concerned with increasing

their longevity. This will continue to affect the non-alcoholic beverages industry by

increasing the demand overall and in their healthier beverages.

Technological changes

Creates opportunities for new products and product improvements and of course new

marketing techniques, the internet, E-commerce. Some factors that cause companies

actually results to differ materially from the expected results are as follows:

The effectiveness of company’s advertising, marketing and promotional programs. The

new technology of internet and television which use special effects for advertising through

media. They make some products look attractive. This helps in selling of products. This

advertising makes the products attractive. This technology is being used in media to sell

their products.

SWOT Analysis

Strengths

Quality in terms of product service

Quality of people (trained, motivated, committed)

Better sales planning

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Vital role in economic development

High profit rate

Rapidly increasing market share

Strong image of PEPSI in consumer’s mind

In time service of supplies and technical assistance

More installation of post mix machine

Strong financial position

Rapidly increasing market share

Weaknesses

Poor feed back from employees

Insufficient salaries

Monopoly of distributors cause harm to company

No advertisement budgets for post mix.

No signage’s of post mix in the market

No promotional activities in post mix.

No availability of spare parts.

No proper workshop for post mix.

Opportunities

New style management

New brand introduction

Low cost skilled person availability

Opening of new outlets

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Strong consumer commitment with Pepsi.

Threats

Coca- Cola is on its way to get market share

Amrat and Makka cola also trying to get market share

Changes in consumer purchasing power

Increase in competition

Inflation

Due to blame of religious group

No proper employee’s orientation programs

Suggestions

Proper environment about internship should be developed so that internees can get proper

knowledge about company.

Company should be rewarded the internees.

Recommendations & comments As the climate of Pakistan particularly Multan is very hot. The people will like

sweet soft drink as that of Pepsi cola .So there is a need to have slightly sweet

drinks.

There is no idea of planned career development in Shamim & Co. career

development can be in terms of Job rotation, transfer & promotion. It improves

the organization’s ability to attract and retain talented people, anticipating

changes & helping employees to learn new skills and improve utilization of

personnel abilities.

Motivation is the willingness to exert high level of effort to reach organizational

goals. The general level of motivation in Shamim & Co, employees is very low

and they are dissatisfied with their jobs and pay scales

Implementation of rule should be made sure in the organization at any cost.

There must be some channel to communicate employees’

problem/suggestions/comments directly to the top management e.g. suggestion

box. These suggestions should be d\discussed in quality control meetings.

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No attitude survey or any internal research has ever conducted by the HR

department to get insight of employees thinking.

Once best employee of the month award is for each department.

Comments

Very good working environment in each department.

Very good working an responsible staff.

Good inter relations among employees.

Each department is using available resources properly.

Each department’s manager has good power to control, coordinate and

communicate with its staff.

INTERNSHIP REPORT 19