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8/2/2019 Financial Mgmt Assignment 1 - IT
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Financial Analysis Assignment 1
IT-Industry
Hewlett Packard (HP) vs. IBM vs. Dell
Presented by:
Bayer, Stefanie
Hermann, Hans-Joachim
Popescu, Christian
Puzo, Edgars
Stoll, Jrgen
Lecturer:Dirk Zimmermann
MBA GM06 (Spring 2010)
Due Date: 23.04.2010
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Financial Management Financial Analysis IT-Industry
Table of contents
Index of Illustrations ......................................................................................................... ii
Index of Tables ................................................................................................................. iii
1. The IT Industry .......................................................................................................... 1
2. Hewlett Packard (HP), IBM and Dell ........................................................................ 4
2.1. Company Profile - HP................................................................................................ 4
2.2. Company Profile IBM ............................................................................................ 4
2.3. Company Profile - Dell .............................................................................................. 5
3. Profit & Loss and financial ratios .............................................................................. 7
4. Other financial ratios ............................................................................................... 12
4.1. Liquidity................................................................................................................... 12
4.2. Leverage................................................................................................................... 14
4.3. Coverage .................................................................................................................. 15
4.4. Activity .................................................................................................................... 16
4.4.1. Operating Cycle and Cash Cycle Analysis ....................................................... 16
4.4.2. Receivables Turnover Analysis ........................................................................ 19
4.4.3. Payables Turnover Analysis ............................................................................. 20
4.4.4. Inventory Turnover Analysis ............................................................................ 21
4.4.5. Total Asset Turnover ........................................................................................ 22
5. Recommendations .................................................................................................... 24
Bibliography .................................................................................................................... 26
Appendix ......................................................................................................................... 28
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Index of Illustrations
Illustration 1: Forecasted IT Sales 2010 ........................................................................... 1
Illustration 2: Fiscal years of HP, IBM and Dell .............................................................. 7
Illustration 3: Comparison of Gross profit margins .......................................................... 9
Illustration 4: Comparison of Net profit margins ............................................................ 10
Illustration 5: Comparison of ROE ................................................................................. 10
Illustration 6: Comparison of number of shares outstanding .......................................... 11
Illustration 7: Comparison of Earnings per share ........................................................... 11
Illustration 8: Current Ratio of HP, IBM and Dell.......................................................... 13
Illustration 9: Quick Ratio of HP, IBM and Dell ............................................................ 13
Illustration 10: Comparison of D/E Ratio ....................................................................... 15
Illustration 11: Comparison of Debt to Total Assets Ratio ............................................. 15
Illustration 12: Comparison of Interest Coverage Ratio ................................................. 16
Illustration 13: Operating Cycle of HP, IBM and Dell ................................................... 17
Illustration 14: Cash cycle of HP, IBM and Dell ............................................................ 18
Illustration 15: Receivables Turnover of HP, IBM and Dell .......................................... 20
Illustration 16: Payables Turnover in days of HP, IBM and Dell ................................... 21
Illustration 17: Payables Turnover of HP, IBM and Dell ............................................... 21
Illustration 18: Inventory Turnover in days of HP, IBM and Dell.................................. 22
Illustration 19: Inventory Turnover of HP, IBM and Dell .............................................. 22
Illustration 20: Total Asset Turnover .............................................................................. 23
Illustration 21: HP Balance Sheet for October 31st 2007, 2008 and 2009 ..................... 29
Illustration 22: HP Income Statement for fiscal years 2007, 2008 and 2009 ................ 30
Illustration 23: HP Income Statement - Additional subtotals ......................................... 30
Illustration 24: IBM Balance Sheet for December 31st 2007, 2008 and 2009 ............... 31
Illustration 25: IBM Income Statement for fiscal years 2007, 2008 and 2009 ............... 32
Illustration 26: IBM Income Statement - Additional subtotals ....................................... 32
Illustration 27: Dell Balance Sheet for Feb 1st 2008, Jan 30th 2009 and Jan 29th 2010 33
Illustration 28: Dell Income Statement for the fiscal years 2008, 2009 and 2010 .......... 34
Illustration 29: Dell Income Statement Details ............................................................ 35
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Index of Tables
Table 1: Sales, Sales Development and CAGR of the three competitors ......................... 8
Table 2: Gross profit, Operating and Net profit margin of the three competitors ............ 8
Table 3: Liquidity Ratios for HP, IBM and Dell ............................................................ 12
Table 4: Financial Leverage (Debt) Ratios for HP, IBM and Dell ................................. 14
Table 5: Interest Coverage Ratio of HP, IBM and Dell over the last three fiscal years . 15
Table 6: Receivables Turnover for HP, IBM and Dell ................................................... 19
Table 7: Total Asset Turnover for HP, IBM and Dell .................................................... 23
Table 8: Financial Ratios HP .......................................................................................... 35
Table 9: Financial Ratios IBM ........................................................................................ 36
Table 10: Financial Ratios Dell....................................................................................... 37
Table 11: Comparison of HP's Financial Strength to Industry, Sector and S&P 500 ..... 37
Table 12: Interest Coverage Ratio of HP compared to Industry and S&P 500............... 37
Table 13: Direct Competitor Comparison HP, IBM, Dell and Industry Averages ......... 38
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1. The IT IndustrySince beginning of 2010, the global IT Industry experienced increasing investment
activities in new IT solutions by many companies around the world, reflecting renewed
optimism and strengthening balance sheets among IT companies. The technology
downturn of 2008 and 2009 is almost over and most pieces are in place for a 2010 tech
spending rebound. Many macro-economic indicators have improved over the past six
months, lending factual support to the positive perceptions of IT executives, said Tim
Herbert, vice president, research at CompTIA (IT Industry Business Confidence Index),
in a statement. The IT market of the industrialized countries will stabilize over 2010,
France and Germany are expected to grow by 1.4% this year, the US market is still
slightly negative and China is growing by 11%, representing the growth engine for the
global IT business (Illustration 1).
Illustration 1: Forecasted IT Sales 2010
According to Forrester Research, global ICT (information and communication
technology) spending of companies will increase more than 8% in 2010 to $1.6 trillion
mainly on the strength of improved hardware and software sales.
Focusing on the global IT industry, the market is divided into the three major categories
Hardware, Software and IT-Services. Sales for the global IT industry will increase by
5.8% to $1.4 trillion in 2010 and the market will continue to grow by 4% in 2011, as
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stated by the European Information Technology Observatory (EITO), an international
market research firm.
Forrester Research predicts an 8.2% improvement in computer equipment sales and a
9.7% jump in new software sales. IT consulting and systems integration services will
grow 6.8%, according to Forrester's latest estimates. We are entering a new six- to
seven-year cycle of IT growth and innovation, Andrew Bartels, a Forrester vice
president and principal analyst, said 2010 marks the beginning of this next phase of
technology advancement. Gartner Inc., the world's leading information technology
research and advisory company, sees the biggest growth opportunity in IT-Services over
the next years.
Most companies within the industrialized countries are investing in modern IT systems
again. Financial management companies, the public sector and energy providers are
expected to spend more on IT. Therefore providers of software and IT-services are
benefiting the most from the recovery. EITO has identified the emerging countries
Brazil, China and India as driving forces for stimulating IT market growth over the next
years. The BRIC countries are not yet as far advanced in IT as the industrial countries
but they are catching up quickly said Prof. August-Wilhelm Scheer, president of the
German EITO partner association BITKOM, during a speech at the CeBIT in Hanover,Germany. In the EU, the market will grow in 2010 by only 0.2%, to $423 billion. In the
U.S., sales in IT hardware, software and IT services will drop slightly in 2010, down
0.8% to $425 billion but for the BRIC countries IT sales will grow by 11% in average in
2010.
New developments in technology have changed the IT environment. Gartner Inc. has
identified the driving trends and market opportunities for the IT goods and services
industry: Cloud Computing (.allows even the smallest organization to access
enterprise-class technology with minimal up-front costs and easy scalability), IT-
Security, Managed IT-Services (e.g. outsourcing services), Mobile Applications (Apple
iPhone, mobile commerce etc.) and Green IT (e.g. use of e-documents, reducing travel
and energy consumption)
Cloud Computing is the biggest market opportunity in Europe assuming growth rates of
20% year over year. The principle of using software applications and computer
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performance as needed will become widely established, said Prof. Scheer from the
BITKOM association.
Taking the potential shift from basic infrastructure investments to IT-solutions that are
more focused on driving revenue and efficiency, technology providers that can leverage
strong relationships and effectively communicate the business value of technology
should continue to see opportunities. More and more customers want technology
partners that truly understand their business needs and are able to provide scalable
solutions. Providers that focus on these core values, while helping customers understand
the potential business impact of IT investments, should see continued success despite
the expected economic challenges in the coming year, as stated by CompTIA.
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2. Hewlett Packard (HP), IBM and Dell2.1. Company Profile - HPHP is an integrated IT provider, which sells products, software and solutions to both
consumers and enterprises. HP has a complex global organizational structure of the
following business segments: Services, Enterprise Storage and Servers, Software,
Personal Systems, Imaging and Printing, Financial Services and Investments.
Despite the diversity in its portfolio, HP in the past years started to shift the portfolio
mix to IT services direction ( the acquisition of Electronic Data Systems Corporation in
August 2008.) by introducing IT outsourcing, Consulting and Technology Services.
HP has a leading position in every key products and services segment. In parallel, HP is
entering new high margin segments like Networks (in November 2009 definitive
agreement to acquire 3Com Corporation). In addition, HP is strengthening regional
presence by investing in emerging markets such as Brazil China and India.
HP is using different selling channels (direct or partners) depending on the business
segment and region. In fact, HP is widely cooperating both with outsourced
manufacturers ("OMs") for products and the broad partners base for developing
software and IT solutions. In addition, HP is cooperating with third-party OEMs in
order to sell some part of their portfolio under HPs brand. The business models for HP
products are based on building products to order and configuring products to order.
HP is facing competition on different aspects, such as, price, technology and quality.
HP has different portfolio elements have different life cycles As well, HP products life
cycle is shorter, in opposite, HP services/projects life cycle is longer. HP is
continuously investing research and development (2.8 USD billion in fiscal year 2009).
Source: (10-K Report HP, 2009)
2.2. Company Profile IBMIBM is one the largest IT companies in the world, having long history of success and
innovations. Through recent years it has been working hard to optimize its portfolio and
improve profit margins. And IBM was successful to move from low-margins product
business to high-margins IT services and outsourcing.
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Despite having the great success and enjoying high profit margins, IBM is continuing
this strategy by divesting the product business and strengthening services along with
investments in growth markets. As well as, IBM is driving global programs like
Business Analytics and Cloud Computing in order to move higher in value chain.
IBM is having a flexible business model with the focus on long-term activities.
This model relies on its global capabilities like services, software, systems, research and
financing. IBM is accordingly structured into following business units Global
Technology Services, Global Business Services, Software, Systems and Technology
and Global Financing. IBM is operating on worldwide base, being a global IT provider
operating in more than 170 countries.
The majority of IBMs revenues come from 6 industries: Financial Services, Public,
Industrial, Distribution, Communications, and General Businesses. IBM is facing fear
competition on the global and local basis, across all its business units and
product/services portfolios. In order to stay competitive, IBM is investing annually
around 6 USD billion in research and development.
Source: (Annual Report 2009 IBM, 2009)
2.3. Company Profile - DellDell Corporation was setup in 1984 by its founder and current CEO Michael Dell.
He brought and realized the new simple concept on the market selling customized
computers directly to customers. And this simple concept made Dell the number two
supplier of computers in the world.
Starting from the narrow range of products Dell was able to expand its portfolio and to
step in into IT services area. As well as, Dell was being capable to find new
distribution channels to customers through retailers, VARs and distributors. In parallel,
Dell was moving from US to new regions and countries around the world. Now Dell is
operating in the following segments: Americas; Europe, Middle East and Africa; Asia
Pacific-Japan and Globally.
The production sites of Dell are setup on the worldwide basis. Nowadays, Dell is more
and more using third-party OEMs. Dell is using standard technologies for producing its
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products at the same time trying to include all features which can attract customers. Dell
currently has the following products categories: mobility products, desktop PCs,
software and peripherals, servers and networking, services, and storage.
Dell is working in highly dynamic and technology-driven industry with continuous
product and price competition. Dell has to manage two crucial aspects: Technological
advance and Cost position. Dell is investing a lot in research and development and holds
2,253 patents in 2009. As well as, Dell has implemented several programs for reducing
overall costs and reshaping the portfolio of the products in order to improve its product
profit margins.
Source: (Form 10-K for Fiscal Year 2009 Dell, 2009)
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3. Profit & Loss and financial ratiosLooking at the P&L Statements of all 3 companies one can observe that the financial
crisis has affected Revenue figures across the board. Costs, generally speaking, have
also been reduced in order to weather the difficult economic environment as well as to
face increased competition in the fight for market share. In the following, we will take
an in-depth look at how HP has been managing their business by looking at its P&L for
the last 3 full fiscal years (2007, 2008 and 2009) compared to its peers IBM and Dell.
Our analysis is based on the official Financial Statements of the companies given for the
fiscal years that overlapped the most.
HP set its fiscal year from November 1st until October 31st. For our analysis we
used the Financial Statements from 2007, 2008 and 2009
IBM uses the calendar year as the fiscal year. Therefore we also used the
Financial Statements from 2007 to 2009.
Dell accounts February 1st until January 31st as their fiscal year. To use the most
recent numbers we decided to take the Financial Statements from 2008, 2009
and 2010 for our analysis.
Below you find a table showing the fiscal years of the three companies and theoverlapping months.
Illustration 2: Fiscal years of HP, IBM and Dell
First, in order to get a better picture of how difficult the environment proved to be,specifically in 2009, we can note that all three companies experienced negative growth
in terms of Sales revenue.
HPs Sales revenue figure dropped by 3.22% compared to 2008. Dells performance
negatively outpaced HP by generating 13.42% less revenue during the same period.
Although IBM did slightly better than Dell, the company wasnt able to match its 2008
figures. Instead, IBM generated 7.6% less Revenue in 2009. This translated into a
CAGR (fiscal years 2007-2009) for HP, Dell and IBM of 4.81%, -1.54% and -6.98%
respectively.
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2007(08) 2008(09) 2009(10)
Sales (in millions), Sales Development from 2007 2008 and 2008 2009
HP $104,286 $118,364 $114,552
13.50% -3.22%
IBM $98,786 $103,630 $95,758
4.90% -7.60%Dell $61,133 $61,101 $52,902
-0.05% -13.42%
CAGR (Compound Annual Growth Rate) 2007 2009
HP 4.81%
IBM -1.54%
Dell -6.98%
Table 1: Sales, Sales Development and CAGR of the three competitors
Based on this underlying information, we begin our in-depth look by looking at thegross profit margin.
2007(08) 2008(09) 2009(10)
Gross profit margin
HP 24.55% 24.22% 23.59%
IBM 42.24% 44.06% 45.72%
Dell 19.09% 17.93% 17.51%
Operating margin
HP 8.36% 8.85% 8.85%IBM 14.65% 16.49% 19.00%
Dell 5.63% 5.22% 4.11%
Net profit margin
HP 6.97% 7.04% 6.69%
IBM 10.55% 11.90% 14.02%
Dell 4.82% 4.06% 2.71%
Table 2: Gross profit, Operating and Net profit margin of the three competitors
HP has managed to keep this key profitability ratio relatively stable at 24.55% (2007),24.22% (2008) and 23.59% (2009). This represents a cumulative 0.95% decrease and a
negative gross profit margin growth of 3.9% over the three year period. Checking the
underlying figures we see that the slight decrease was mainly due to a heavy increase in
Costs of services incurred (+105.2%) over the same period. With regards to managing
operating expenses, HP was able to maintain its operating margin relatively flat at
8.36% (2007), 8.85% (2008), and 8.85% (2009). The effect of this was passed on to its
net profit margin which oscillated from 6.97% (2007), to 7.04% (2008) and finally
down to 6.69% (2009). At the same time, Dell has been struggling with a deteriorating
gross profit margin of 19.09% (2007), 17.93% (2008) and 17.51% (2009) respectively.
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Dells operating margin did not fare any better. During the three year period the
operating margin decreased from 5.63% (2007) and 5.22% (2008) to 4.11% (2009).
Subsequently, its Net profit margin was almost cut in half beginning at 4.82% (2007),
4.06% (2008) and finally reaching 2.71% (2009). IBM, on the other hand, has not only
kept its gross profit margin above an impressive 40%, but has constantly improved from42,24% (2007) to 44.06% (2008) and 45.72% (2009) respectively. At the same time,
IBM was able to reduce its operating expenses by 10.4% (yoy 2009 vs. 2008) which had
a follow-through effect on IBMs net profit margin. Due to this effect, net profit margin
has accelerated from 10.55% (2007) and 11.90% (2008) up to 14.02% (2009). This
translates into an overall growth in net profit margin of 32.9% over the three year
period, clearly making IBM Best-in-class with regards to not only maintaining but
increasing profit margins (see Illustration 3 and Illustration 4) during an entiremacroeconomic contraction.
Illustration 3: Comparison of Gross profit margins
0%
10%
20%
30%
40%
50%
2007 2008 2009
HP 24,55% 24,22% 23,59%
IBM 42,24% 44,06% 45,72%
Dell 19,09% 17,93% 17,51%
Gross profit margin
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Illustration 4: Comparison of Net profit margins
With regards to its stockholders, HP has been able to generate a ROE (Rate of return on
common stockholders equity) of 18.47% (2007), 21.18% (2008) and 19.48% (2009).
Over the same three year period, Dell generated a ROE of 64.78% (2007), 54.47%
(2008), and 31.50% (2009). IBMs ROE increased from 48.40% (2007), 57.30% (2008)
to 62.38% (2009). All three companies (see Illustration 5 and Illustration 6) reached
these respective figures in part by continuously buying back shares in order to reduce
the number of outstanding common stock and thus stabilize or in the case of IBM
increase the ROE by 5.07% yoy 2008/2009. Dells fall in net income of 51.4% since
2007, however, has outweighed the positive effect of buying back its shares and
therefore could not stop the negative ROE trend illustrated above.
Illustration 5: Comparison of ROE
0%
5%
10%
15%
2007 2008 2009
HP 6,97% 7,04% 6,69%
IBM 10,55% 11,90% 14,02%
Dell 4,82% 4,06% 2,71%
Net profit margin
0%
10%
20%
30%
40%
50%
60%70%
2007 2008 2009
HP 18,47% 21,18% 19,48%
IBM 48,40% 57,30% 62,37%
Dell 64,78% 54,47% 31,50%
ROE
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Illustration 6: Comparison of number of shares outstanding
Looking at bottom-line figures, HP has been able to keep 2009 EPS (Earnings per
share) above the 2007 level of $2.76 at $3.21. However, 2009 EPS came in 4.2% lower
than 2008 EPS. Dells 2009 EPS plummeted 41.4% to $0.73 compared to 2008 EPS due
to the numerous follow-through effects stated above. IBM once again topped the list by
generating a 12.6% increase in earnings to $10.01 for 2009 EPS compared to the year
before.
Illustration 7: Comparison of Earnings per share
All in all, HP proves to be on the right track with its current strategy of entering the high
margin service sector. Once, HP is able to get a better grip on cost of services while
continuing to grow its service business it can replicate the profitability margins IBM
enjoys today.
0
500
1.000
1.500
2.000
2.500
3.000
2007 2008 2009
HP 2.630 2.438 2.388
IBM 1457 1388 1341
Dell 2.223 1.980 1.954
No. of shares outstanding (in millions)
0
2
4
6
8
10
12
2007 2008 2009
HP 2,76 3,35 3,21
IBM 7,15 8,89 10,01
Dell 1,33 1,25 0,73
EPS
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4. Other financial ratios4.1. LiquidityLooking at the current ratios of the three companies, we can see that HP is the least
liquid company.
2007(08) 2008(09) 2009(10)
Current Ratio
HP 1.21 0.98 1.22
IBM 1.20 1.15 1.36
Dell 1.07 1.36 1.28
Acid-Test / Quick Ratio
HP 1.00 0.83 1.08
IBM 1.14 1.09 1.29
Dell 1.01 1.30 1.22
Table 3: Liquidity Ratios for HP, IBM and Dell
The Current Ratio over the last two years as well as the Quick Ratio over the last three
years is the lowest one in the group. Especially in the fiscal year 2008 both ratios were
with 0.98 and 0.83 lower than 1 which might indicate that HP had difficulties meeting
its short-term obligations. Even though both ratios improved last year up to 1.22 and
1.08, the liquidity of HP is not as good as IBMs, who is the best-in-class. IBM reacheda Current Ratio of 1.20 in 2007 an improved this ratio up to 1.36 in 2009. In addition,
the IBMs Quick Ratio starting with 1.14 in 2007 and a small downturn in 2008 where it
dropped to 1.09 increased to 1.29 in 2009. Dell on the other hand has almost the same
Current Ratio than HP with 1.28 in 2009. In contrast to HP, Dell had a higher Current
Ratio the year before with 1.36, which was even better than IBMs. Looking at the
Quick Ratio, Dell shows with 1.22 a much higher ratio than HP in 2009.
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Illustration 8: Current Ratio of HP, IBM and Dell
Also in comparison to the industry average of 1.59 and 1.22 for Current and Quick
Ratio (see Table 11), HP has room for improvement of their liquidity. The positive
changes from 2008 to 2009 can be explained by HPs reduction of notes payable and
short-term borrowings; current assets almost stayed the same (see HPs Balance Sheet,
Illustration 21). To further improve liquidity HP could decrease their accounts
receivable by paying back suppliers. The resources to do this could be provided for
example by issuing stock.
Illustration 9: Quick Ratio of HP, IBM and Dell
0,0
0,2
0,4
0,6
0,8
1,0
1,2
1,4
2007 2008 2009
HP 1,21 0,98 1,22
IBM 1,20 1,15 1,36
Dell 1,07 1,36 1,28
Current Ratio
0,0
0,20,4
0,6
0,8
1,0
1,2
1,4
2007 2008 2009
HP 1,00 0,83 1,08
IBM 1,14 1,09 1,29
Dell 1,01 1,30 1,22
Quick Ratio
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4.2. LeverageThe degree to which the companies are financed by debt can be analyzed with the Debt-
to-Equity Ratio.
2007(08) 2008(09) 2009(10)
Debt-to-Equity Ratio
HP 1.30 1.91 1.83
IBM 3.23 7.13 3.82
Dell 6.35 5.20 4.97
Debt-to-Total-Assets Ratio
HP 0.57 0.66 0.65
IBM 0.76 0.88 0.79
Dell 0.86 0.84 0.83
Table 4: Financial Leverage (Debt) Ratios for HP, IBM and Dell
HP has a very good leverage position which outruns those of its competitors. With a
ratio of only 1.3, 1.91 and 1.83 for the fiscal years 2007, 2008 and 2009 HP can be
satisfied; the level of usage of borrowed money to money provided by stockholders
exceeds those of the two competitors. In comparison, IBMs D/E ratio increased from
3.23 to 7.13 in 2008 and decreased again to 3.82 in 2009. Dells position is worse. Even
though the D/E ratio l with 6.35 in 2007, the ratio dropped to 5.20 for 2008 down to
4.97 in 2009, its still the worst of the three competitors.
Subsequently the Debt-to-Total-Assets Ratio also shows HPs good position to finance
its assets with debt. Around 35% of the financing for the firms assets was provided by
shareholders equity in 2009 whereas Dell and IBM could finance only 20% or lower
without using borrowed money. Also the years before, HP outperformed its competitors
in this area as you can see in Table 4.
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Illustration 10: Comparison of D/E Ratio
Illustration 11: Comparison of Debt to Total Assets Ratio
4.3. CoverageThe Interest Coverage Ratio or Times Interest Earned indicates the ability of a company
to cover the interest charges.
2007(08) 2008(09) 2009(10)
Interest Coverage Ratio
HP 16.42 22.43 16.98
IBM 23.69 25.40 45.25
Dell 76.44 34.30 13.58
Table 5: Interest Coverage Ratio of HP, IBM and Dell over the last three fiscal years
0,0
1,0
2,0
3,0
4,05,0
6,0
7,0
8,0
2007 2008 2009
HP 1,30 1,91 1,83
IBM 3,23 7,13 3,82
Dell 6,35 5,20 4,97
Debt to Equity Ratio
0,00,10,2
0,30,40,50,60,70,80,9
2007 2008 2009
HP 0,57 0,66 0,65
IBM 0,76 0,88 0,79
Dell 0,86 0,84 0,83
Debt to Total Assets Ratio
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Based on the earnings before taxes and the interest expense paid over the last year, HP
was able to cover its financial charges 16.42, 22.43 and 16.98 times with its earnings in
the years 2007 to 2009. Compared to IBM, who reached 23.69, 25.40 and exceptional
45.25 over the last three fiscal years, and the industry average with 29.3 (see Table 12)
this number is relatively low. With exception of the last year also Dell performed betterin this category reaching ratios of 76.44, 34.30 and 13.58. Even though this ratio is not
dangerously low, HP should be careful issuing more debt and become obligated to pay
more interest in the following years.
Illustration 12: Comparison of Interest Coverage Ratio
4.4. Activity4.4.1. Operating Cycle and Cash Cycle AnalysisHPs operating cycle is between 89 and 80 days with an average of 82 days.
Comparing with IBMs average 119 days and Dells 43 days operating cycle this ratio is
mainly driven by the firms business model which significantly differs between the
three companies.
IBM is the IT reference company with a very high service share in their revenues.
Consequently, IBM being a giant in the IT service industry is dependent on very large
projects characterized by integrated customer financing terms and deferred cash
collection. On the payable side internal salaries, fixed cost payments, HW/SW
purchases and upfront payments to the supplier base extend the cycle time.
0
10
20
30
40
50
60
70
80
2007 2008 2009
HP 16,42 22,43 16,98
IBM 23,69 25,40 45,25
Dell 76,44 34,30 13,58
Interest Coverage Ratio
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On the receivable side extended customer payment terms of 102 days on average are a
heavy financing burden. As IBM has a lot of financial power more than any
competitor - to offer these terms to customers this is most likely also a differentiating
factor in the acquisition of new customers and new projects in the market and therefore
to some degree part of IBMs business model.
Dell on the other hand is focused on HW sales of custom made products. The products
are computers of various product lines, predominantly made to customer order. All
components, accessories are kept in fast turning warehouses, finished products are
shipping direct to the end customer. Inventory is driven by sophisticated forecasting
models and employs vendor managed inventories, consignment stocks and well
managed own stock for fast turning accessories.
An overall operating cycle time of 43 days is proof of an extremely efficient operating
model.
Illustration 13: Operating Cycle of HP, IBM and Dell
Cash collection is extremely fast with payment in advance, credit card payments on
shipment and cash on delivery (COD). Delivery on invoice is targeted at the business
customers and involves short payment terms as well.
As a consequence Dells cash cycle indicates a negative time interval of 22 to 25 days
which is an outstanding performance. With such a cash model Dell collects payments
0
20
40
60
80
100
120
140
2007 2008 2009
HP 89 78 80
IBM 119 114 124
DELL 41 40 47
Operating Cycle (days)
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from customers on average 23 days before the suppliers are paid. This allows Dell to
keep a high cash amount for investment purposes. As mentioned this is due to a unique
operating model (build-to-order and payment on order, shipment or delivery) which
cannot be easily copied to the compared companies HP and IBM.
HPs revenues have been dominated by HW sales of mainly high-end test- and
measurement equipment (which were the roots of the company), computers and
printers. During the recent decade HP has sold off the test- and measurement equipment
in a spin-off (Agilent), has strengthened their computer product offering due to the
acquisition of Compaq and continued to invest in their printer division. Gradually the
product offering was complemented with a professional service offering, in particular to
support the higher range industrial and server range computer platforms. There is one
more distinction between HP and Dell: HP offers standard products off the shelf and
hold inventory of finished products in their worldwide distribution network. The
financial impact becomes visible in the ratio analysis.
According to the HP operating model the operating cycle and cash cycle are
characterized by larger time intervals than at Dell. HP has an 82 days average operating
cycle vs. Dell 43 days.
Keeping finished goods inventory in order to maintain short delivery intervals for build-
to-stock products has a financial impact.
Illustration 14: Cash cycle of HP, IBM and Dell
-40
-20
0
20
40
60
80
100
2007 2008 2009
HP 40 35 36
IBM 91 88 95
DELL -22 -22 -25
Cash Cycle (days)
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4.4.2. Receivables Turnover AnalysisWe have identified the general differences of the receivable turnover for each firm and
the relation to the operating model employed.
2007(08) 2008(09) 2009(10)
Receivables Turnover / Receivables Turnover in days
HP 6.67 7.57 7.33
55 48 50
IBM 3.56 3.74 3.46
102 98 106
Dell 11.10 11.09 9.60
33 33 38
Table 6: Receivables Turnover for HP, IBM and Dell
Looking at the development over the past three year period HP shows a flat
performance with a 7.5 average turnover rate. The trend line is slightly heading
downward. IBM has increased their receivable interval from 102 to 106 days slightly,
the turnover rate decreased by 0.1 point. A possible explanation is the competitive
situation in the service business and the strategy of the industry heavyweights to use
their financial power to keep competitors at a distance.
Dell, however, lost ground and the industry leading 33 day receivable interval and 11.1
turns have decreased quite significantly in 2009 by 13% or receivables extended by full
5 days (+15%). This could be attributed to Dells venture into a new sales channel using
traditional distribution channels with standard products. As an attempt to increase
revenues and sustain growth rates the consequences are that some of the benefits of a
made-to-order model are given up. Consequently the financial ratios begin to inch
towards those of HP and other competitors in this regard.
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Illustration 15: Receivables Turnover of HP, IBM and Dell
4.4.3. Payables Turnover AnalysisThe main differences impacting the payable turnover rate are:
HPs operating model is based on an outsourced manufacturing model partnering with
EMS companies for material sourcing and product manufacturing. The payables
intervals have been maintained in a small range of 48 to 43 days, trending lower.
Assuming the payment intervals with the EMS companies being in the 30 to 45 day
range and stable, the growing share of services may contribute to a shortened payable
interval. Salaries and other upfront cost in service contracts may explain this trend.
IBM has the shortest payable intervals in the comparison group ranging from 26 to 29
days. This can be attributed to people related cost burden in service and project basis be
it internal or external personnel and the consequential short payment periods.
Dell has succeeded in extending the payment terms to suppliers even further. Dell is
manufacturing computers in their own factories as far as we could find out. Therefore
Dell sources directly from the large component suppliers and can leverage its
purchasing volume to agree on payment terms in the 60 to 90 day range. Improving the
payables terms by 10 days in a 3-year period is a 16% improvement.
0
2
4
6
8
10
12
2007 2008 2009
HP 7,5 7,6 7,3
IBM 1,5 1,5 1,4
DELL 11,1 11,1 9,6
Receivables Turnover
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Illustration 16: Payables Turnover in days of HP, IBM and Dell
Illustration 17: Payables Turnover of HP, IBM and Dell
4.4.4. Inventory Turnover AnalysisHP has managed to reduce inventory from 34 to 31 days which is a very good value for
an IT company generating sales from HW products. A continued outsourced
manufacturing model and thus minimizing component inventory in combination with an
increasing service business with less inventory involved is the explanation for this
positive trend.
IBM has a relatively flat performance on inventory carried and inventory turns. The
service business model employ less inventory compared to its two peers, but does not
provide much room for improvement either.
2007 2008 2009
DELL 62 62 72
IBM 28 26 29
HP 48 43 44
0
10
20
30
40
50
60
70
80
Payables Turnover (days)
0
2
4
6
8
10
2007 2008 2009
HP 7,5 8,6 8,3
IBM 5,6 5,6 5,1
DELL 5,9 5,9 5,1
Payables Turnover
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Dell is setting the benchmark for a fast turning hardware product business. With a mere
8 to 9 days of inventory, ultra high turn rates of 42.3 turns could be achieved. As
mentioned this is a result of a build-to-order model the company is built around. The
loss of 6.3 turns in 2009 can be attributed to the increased share of sales into traditional
computer distribution channels.
Illustration 18: Inventory Turnover in days of HP, IBM and Dell
Illustration 19: Inventory Turnover of HP, IBM and Dell
4.4.5. Total Asset TurnoverThis is a comparison of different operating models rather than individual company
performance. While HP and IBM maintain their overall asset turns in a relatively small
2007 2008 2009
DELL 8 8 9
IBM 17 16 18
HP 34 30 31
0
5
1015
20
25
30
35
40
Inventory Turnover (days)
0
10
20
30
40
50
2007 2008 2009
HP 10,7 12,2 11,9
IBM 21,8 22,1 19,8
DELL 47,9 48,6 42,3
Inventory Turnover
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corridor Dells drop in asset turnover is apparent in a decrease of turn rates from 10.2 in
2007, 8.8 in 2008 and 5.4 in 2009.
Illustration 20: Total Asset Turnover
2007(08) 2008(09) 2009(10)
Total Asset Turnover
HP 0.074 0.083 0.078
IBM 0.098 0.115 0.122
Dell 0.102 0.088 0.054
Table 7: Total Asset Turnover for HP, IBM and Dell
Total asset turnover 2007 - 2009
HP
IBM
DELL
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5. RecommendationsFrom the preceding financial ratio analysis following key findings can be summarized:
HP needs to significantly increase the gross margin
HP 24% (2009) IBM 45% (2009)
HP needs to significantly increase the net profit margin
HP -4% (2007 2009) IBM +33%
HP should shorten the operating cycle
HPs operating cycle is 82 days on average HP is not as customer oriented as service-heavyweight IBM (119d) HP is not as efficient as Dell (43d)
HPs inventory turnover needs improvement
HP 31 days Dell 9 days
Bottom line: comparing HP to the IT industry benchmarks HP is performing lower on
profitability when compared to the #1 IT service provider (IBM) and performing lower
on operational excellence compared to the leader in the IT hardware industry (Dell).
Trying to become the recognized #1 leading company in one or both segments HP
might consider following scenarios:
Option 1: Focus on consumer business (B2C) and sell off the professional
business (B2B)
Option 2: Focus on B2B and sell off the B2C business
Option 3: Spin-off professional and consumer business in 2 units, focus and
grow each unit in their market to become best-in-class.
Option 3 is our preference. Main reasons are that the goals for each of the
two units to become market leaders are achievable faster as synergies in
form of technological resources can be leveraged while the risk of timely
delays and legal risks are reduced.
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HPprofessional: ( increase margins, grow profits)
Strengthen service business, acquire LCC based service resources (WIPRO)
HPconsumer: ( increase revenues, margins, turns)
Tailor products to consumer market (cool products, services, marketing)
Address mobile IT market; consider partnership with SonyEricsson and Google;
leverage dominant printer position
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Bibliography
10-K Report HP. (2008, 12 18). Retrieved from HP:
http://ccbn.10kwizard.com/xml/download.php?repo=tenk&ipage=6033650&for
mat=PDF
Annual Report 2008 IBM. (2008). Retrieved from IBM:
ftp://ftp.software.ibm.com/annualreport/2008/2008_ibm_annual.pdf
10-K Report HP. (2009, 12 17). Retrieved from HP:
http://ccbn.10kwizard.com/xml/download.php?repo=tenk&ipage=6658291&for
mat=PDF
Annual Report 2009 IBM. (2009). Retrieved from IBM:
http://www.ibm.com/annualreport/2009/2009_ibm_annual.pdf
Form 10-K for Fiscal Year 2009 Dell. (2009, March 26). Retrieved from Dell:
http://content.dell.com/us/en/corp/d/corporate~secure~en/Documents~FY09_SE
CForm10K.pdf.aspx
Form 10-K for Fiscal Year 2010 Dell. (2010, March 18). Retrieved from Dell:
http://content.dell.com/us/en/corp/d/corporate~secure~en/Documents~Form 10-
K for Fiscal Year 2010.pdf.aspx
CIO Update Staff. (2010, January 26). 2010 IT Industry Economic Outlook Looking Up.
Retrieved from http://www.cioupdate.com/budgets/article.php/3860826
European Information Technology Obsevatory (EITO). (2010, March 3). Global high-
tech market is growing again. Retrieved from
http://www.eito.com/pressinformation_20100303.htm
Federal Association for Information Technology, Telecommunications and New Media
in Germany (BITKOM). (2010).Annual press conference 2010 of BITKOM.
Hanover.
MSN Money Central. (n.d.). Retrieved April 5, 2010, from
http://moneycentral.msn.com/investor/invsub/results/compare.asp?Page=Financi
alCondition&Symbol=HPQ
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OECD. (2009). The OECD Information Technology Outlook 2008. Organization for
Economic Co-Operation and Development (OECD).
Reuters. (n.d.). Retrieved April 5, 2010, from
http://www.reuters.com/finance/stocks/financialHighlights?symbol=HPQ.N
Thibodeaux, T. (2010, March 23). Special Report-CompTIAs five Industry Trends to
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Yahoo!Finance. (n.d.). Retrieved April 5, 2010, from
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Illustration 21: HP Balance Sheet for October 31st 2007, 2008 and 2009
Source: (10-K Report HP, 2008) and (10-K Report HP, 2009)
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Illustration 22: HP Income Statement for fiscal years 2007, 2008 and 2009
Source: (10-K Report HP, 2008) and (10-K Report HP, 2009)
Illustration 23: HP Income Statement - Additional subtotals
Own calculations based on (10-K Report HP, 2008) and (10-K Report HP, 2009)
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Illustration 24: IBM Balance Sheet for December 31st 2007, 2008 and 2009
Source: (Annual Report 2008 IBM, 2008) and (Annual Report 2009 IBM, 2009)
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Illustration 25: IBM Income Statement for fiscal years 2007, 2008 and 2009
Source: (Annual Report 2008 IBM, 2008) and (Annual Report 2009 IBM, 2009)
Illustration 26: IBM Income Statement - Additional subtotals
Own calculations based on (Annual Report 2008 IBM, 2008) and (Annual Report 2009
IBM, 2009)
2007 2008 2009
Operating Expenses (SG&A, R&D, Int. Property) 27.255 28.570 25.595
Operating Income 14.474 17.091 18.190
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Illustration 27: Dell Balance Sheet for Feb 1st 2008, Jan 30th 2009 and Jan 29th 2010
Source: (Form 10-K for Fiscal Year 2009 Dell, 2009) and (Form 10-K for Fiscal Year
2010 Dell, 2010)
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Illustration 28: Dell Income Statement for the fiscal years 2008, 2009 and 2010
Source: (Form 10-K for Fiscal Year 2009 Dell, 2009) and (Form 10-K for Fiscal Year
2010 Dell, 2010)
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Illustration 29: Dell Income Statement Details
Own calculations based on (Form 10-K for Fiscal Year 2009 Dell, 2009) and (Form 10-
K for Fiscal Year 2010 Dell, 2010)
Table 8: Financial Ratios HP
Own calculations based on (10-K Report HP, 2008) and (10-K Report HP, 2009)
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Table 9: Financial Ratios IBM
Own calculations based on (Annual Report 2008 IBM, 2008) and (Annual Report 2009
IBM, 2009)
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Table 10: Financial Ratios Dell
Own calculations based on (Form 10-K for Fiscal Year 2009 Dell, 2009) and (Form 10-
K for Fiscal Year 2010 Dell, 2010)
Table 11: Comparison of HP's Financial Strength to Industry, Sector and S&P 500
Source: (Reuters)
Table 12: Interest Coverage Ratio of HP compared to Industry and S&P 500
Source: (MSN Money Central)
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Table 13: Direct Competitor Comparison HP, IBM, Dell and Industry Averages
Source: (Yahoo!Finance)