Trust in water 1

Financing water efficiency

David Black, Senior Director, Water 2020, Ofwat

Waterwise Conference

8 March 2017

Trust in water 2

Customers at the heart

Customers – not supply points

We want companies to get to know their customers and understand their needs

Trust in water 3

Rising population but falling water demand in England (2000 -2015)

Its not just about new water resources – demand management and reducing leakage matter too

Trust in water 4

Innovative approaches to resilience

Trust in water 5

Affordability

Squaring the circle

More affordability and more resilience