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Keynote for Back in Circulation Conference November 15, 2012 Madison, Wisconsin
Citation preview
Lori Reed
Slides at LoriReed.com
Finding Your WayManaging & Leading Through Change in
Libraries
Back in Circulation AgainUniversity of Wisconsin MadisonOctober 2012
Who am I?http://www.flickr.com
/pho
tos/exlibris/305
2682
687
My 1st Library
http:
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Renovated Library“My 3rd Place”
Circulation.First and last face seen
http://www.flickr.com
/pho
tos/be
ebe_
library/707
662365
3
Circulation.Knows the collection
1995 Library of the Year
http://www.flickr.com/photos/tommy-ironic/61969725/
“…close 12of its 24 branches.”
120 employees laid offApril 2010
Additional 66 for a total of 188July 2010
Peak versus 2010
In calm weather, all ships have good captains.Swedish proverb, often attributed to Adam Smith
The Stages of Grief
Bargaining
Anger
Depression
Acceptance
Act
ive
Pass
ive
Time
Denial
Immobilized
Stability
The Stages of Change
Stage
One
Stage
Two
Stage
Three
Stage
Four
Confusion
Anger Testin
g Balancing
Act
ive
Pass
ive
Time
SHOCK DEFENSIVERETREAT
ACKNOW-LEDGEMENT ACCEPTANCE
Circles of Control
Circle of Concern
Circle of Influence
The World
All the world’s problems
Water crisis in China
Kardashians
Worm going extinct
Michael Jackson’s Doctor
anything on the news
My Concerns
gas prices
how bad the Panthers are playing
library budget
who is going to get laid off
interest on my 401K
The Election
Circle of Influence
my job performance
helping library patrons
changing 401K allocations
update resume
get on Linked In
ideas I can implement
.
What’s in your Circle of Influence?
Circle of Concern
Circle of Influence
The World
Thank you LISHost
http://www.inthelibrarywiththeleadpipe.org/2012/survey-says/
“If you want to make enemies, try to change something.”– Woodrow Wilson
Why change fails• allow too much complexity
• fail to build a substantial coalition
• do not understand the need for a clear vision
• fail to clearly communicate the vision
• permit roadblocks against the vision
• are not planning and getting short-term wins
• declare victory too soon
• do not anchor changes in corporate culture
“Change is the only constant.”– Heraclitus, Greek philosopher
Kotter’s Change Model1. Create urgency
2. Build teams/coalitions
3. Create a vision
4. Communicate for buy in
5. Enable action
6. Create short term wins
7. Don’t let up
8. Make change stick
Create climate for change
Engage & enable
Implement & sustain
“Often, creating value requires significant change.”– John Kotter
Coping with chaos and change
Image Source: http://infolit-g11.wikispaces.com/TOK-IL+Track+2
Image Source: http://hollowichigobanki.deviantart.com/art/Zen-stones-Early-Evening-163780332
Find balance
Be flexible
Accept that libraries are going to look very different in the future
Accept that “books” are going to look very
different
Find your silver lining
This is an opportunity!- to learn- to grow- to adapt- to improve- let go of what’s not working
“When you’re finished changing, you’re finished.”- Benjamin Franklin
Lori Reed Slides at LoriReed.com
“Change your thoughts and you change your world.”- Norman Vincent Peale
http://www.poetichome.com/wp-content/uploads/2010/04/Card-catalog-repurposed-as-computer-station.jpg