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Fleetguard Access Order Management Inquiry

Fleetguard Access - Cummins · To reach Fleetguard Access, simply type in the URL bar cumminsfiltration.com and click on Fleetguard Access!

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Fleetguard AccessOrder Management Inquiry

Welcome to Fleetguard Access TrainingIn this course you will learn:

The benefits of Fleetguard AccessHow to Register How to View AvailabilityHow to View OrdersHow to View ShipmentsHow to View InvoicesHow to Edit your profileHow to Get Help

Benefits of Fleetguard AccessOffers a single location for obtaining:

– Order information– Shipment information– Tracking numbers– Shipment tracking– Packing slips– Product availability– Invoice downloading

Accessible from any internet connection!Provides timely and robust information when you want it!No more need to call or fax!

Getting Started using Getting Started using Fleetguard Access!Fleetguard Access!

To reach Fleetguard Access, simply type in the URL barcumminsfiltration.com and click on Fleetguard Access!

If you are already registered user, skip to slide 12.

If you are a first time user, you will need to register by clicking here.

Remember to fill out all fields marked *

(create a unique username)

Remember to fill out all fields marked *

Select the Order Management Inquiry checkbox and click

Register.

If your application was submitted

successfully, you will see this screen

followed by an email to the provided email

address.

Your account will then be processed by Cummins Filtration. Within one business day, you will receive an email about the status of your account. Based on the provided information, your account will either be approved

or denied. If your application is denied, please contact Customer Assistance for further information. If you are approved, the email will look

like this…

Now you can log in to the site!To login, follow the link in the email or return to

CumminsFiltration.com

If you chose to go back throughcumminsfiltration.com, click on Fleetguard Access!

Click Here to open the login screen.

Login using the username and

password you created in your application.

Once logged in, you will see the Main Menu!From this screen you can:

View OrdersView ShipmentsView AvailabilityView InvoicingEdit ProfileHelpLogout

Viewing AvailabilityViewing Availability

Select “View Availability”

First, you must drill down in each category to find the location you are looking for if your view allows you to see more than one location!

Fleetguard Short Part Number

Fleetguard Long Part Number

Customer Part Number

Now enter a Part number. This part number can be in

three different forms.

Last, enter the desired quantity and press the

Check Availability button.

This is an example of the search

results page you will see.

Availability: Page Features…

Finding Cross

References is just a click

away!

New search criteria can be entered

here.

Your Search Criteria:

Information that you typed on the

first page

Ship To:Where the order

is shipping

Bill To:Where the

order is being billed

Part Details:Information

about the part that your

searched for

Status:Message about the Available

Inventory. This message will change based

on the availability of the product.

Disclaimer:this message lets

all customers know that the

information is as valid as possible at the time it is

being displayed. The product

availability could change before you are able to place an order.

Viewing OrdersViewing Orders

Select “View Orders”

You can perform a “Quick Search” if you know one of the following:

Customer PO No.

Cummins Filtration Order No.

Location Code (this is for EDI Customers only and is the code they use to transmit their EDI orders)

Or you can perform a more detailed

search by clicking on “Order Search”.

Once here, you must drill down in each category to find the location you are looking for if your view allows you to see more than one location!

You can now select submit, or refine your search further. Refining your search is optional.

Your results will be similar to this!

List of Orders: Page Features…

Ship To:Where the

order is shipping

Bill To:Where the

order is being billed

Order Date:

This is the date order

was placed/ received by Cummins Filtration

Order Status:Status = Open:

Some or all of the parts on

the order have not yet

shipped

Status = Shipped:

All parts on the order

have shipped

Customer PO No.

Cummins Filtration Order No.

Total Order Weight in kg.

and lbs.

Total Order

Volume

Order Detail:

Link to part no. detail that the

Customer placed on the original

order

Additional Order

Information:Link to

Customer requested or

required notes on the order

Shipment List:

Link to list of any shipments made for the

selection order. This link will be

grayed out if no shipments

have been made on the

order.

Order Detail: Page Features…

Customer PO No.

Cummins Filtration Order No.

Order Date

Printer Friendly Version of the page

Line No:The Line No./Release No. from the Customers’ original order

Customer Part No.

Fleetguard Part No.

Order Qty: Quantity of p/n

Customer ordered

Shipped Qty:Quantity of product that

has shipped

Open Qty: Remaining quantity to be shipped

from Customer’s order

Estimated Shipping Date:Due Date or Promise Date This field is explained in detail in the FAQ section

Additional Information:

Link to part information

This is the view you will see when you click on the “View Link’ in the Additional Information column.

Viewing ShipmentsViewing Shipments

Select “View Shipments”

You can perform a “Quick Search”if you know one of the following:

Customer PO No.

Cummins Filtration Order No.

Cummins Filtration Shipment No.

Location Code (this is for EDI Customers only and is the code they use to transmit their EDI orders)

Or you can perform a more detailed

search by clicking on “Shipment Search”.

Once here, you must drill down in each category to

find the location you

are looking for if your view

allows you to see more than one location!

You can now select submit, or refine your search further. Refining your

search is optional.

Your results will be similar to this!

List of Shipments: Page Features…

Ship To: Where the

order is being

shipped

Bill To: Where the

order is being billed

Cummins Filtration Shipment

No.

Date Shipped

Carrier Name

Tracking/Pro No.:If the link is highlighted

you can click on it and you will be able to track the shipment!

This is an example of what tracking a shipment will look

like.

No. of Cartons

and Pallets

Total Weight of Shipment

in kg. and lbs.

Total Shipment Volume

Container Information:

Link to Container

Information for shipments

shipping via Container

Packing Slip:

Download your packing

slips!

Shipment Detail: Link to

Customer requested or

required notes on the

shipment (ex. Shipping instructions)

Shipment Detail: Page Features…

Cummins Filtration Shipment

No.

Date Shipped

Printer Friendly

Version of the page

Cummins Filtration Order No.

in the shipment

Customer PO No.in the

shipment

Line No.:the line no./

from the customers’

original order

Customer Part No.

Fleetguard Part No.

Shipped Quantity

Additional Information:

Link to part information

This is the view you will see when you click the “View Link” in the Additional Information column.

Viewing InvoicesViewing Invoices

Select “View Invoices”

You can perform a “Quick Search” if you know one of

the following:Customer PO No.

Invoice Number

Cummins Filtration Order No.

Cummins Filtration Shipment No.

Location Code

Or you can perform a more detailed

search by clicking on “Shipment Search”.

Once here, you must drill down in each category to find the location

you are looking for if your view allows you to see more

than one location!

You can now select submit, or

refine your search further.

Refining your search is optional.

Your results will be similar to this!

List of Invoices: Page Features…

Ship To: Where the

order is being

shipped

Bill To: Where the

order is being billed

Customer PO No.

Cummins Filtration Shipment

No.

Cummins Filtration Order No.

Date Shipped

Link to the

Invoice

Note: Invoices are only kept in the system for 60 days. Once they are removed from view within Fleetguard Access, customers will need to call their Customer Service Representative to retrieve the invoice.

Editing Your ProfileEditing Your Profile

Here you can edit you Information, Password and Challenge information. Don’t forget to check the box beside “I Accept the Cummins Privacy Policy”.

Here you can edit you Manager’s Contact information and see which systems you

have access to. If the check box is gray, you already have access to

this system.

Getting Help!Getting Help!

Here you can find FAQ’s and Step-by-Step

Instructions to answer any questions you might have.

This is a sample of the Step-by-Step Instructions. Each

step has a corresponding screenshot to provide visual

direction.

ConclusionNow you know the benefits of Fleetguard AccessNow you can register to Fleetguard AccessYou understand how to look up orders, shipments & availability on Fleetguard AccessYou understand how to track shipments and print packing slips from Fleetguard AccessGO REGISTER & ENJOY THE SITE!!!