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8/12/2019 FlexiPacket Operation and Maintenance
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Revision Record Do n t Pr int Th is Pa g e
Course Code Product Product Version Course Version ISSUE
XXXXX XXXX XXXX XXXX
Developer/Modifier Time Approver New/Update
XXX XXXX XXX XXXX
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FlexiPacket Operationand Maintenance
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Objectives
Upon completion of this course, you will be able to:
List the operation and maintenance items of FlexiPacket
Implement the maintenance operation of FlexiPacket
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Contents
1. Operation and Maintenance Overview
2. Alarm Management
3. Test Functions
4. Measurement Management
5. Export Data
6. Performance Management
7. Administration Tasks
8. License Management
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Overview
An Operator normally can perform by the LCT to detect the
normal operating conditions or the malfunctions:
Alarm management
Test functions
Measurement management
Export data
Performance management Administration tasks
License management
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How to enter the FlexiPacketRadio/MultiRadio
The following 3 User Classes are available:
Read Only User
Read & Write User
Admin User
Default values are listed in the table:
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How to enter the FlexiPacketRadio/MultiRadio
System Status:
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Contents
1. Operation and Maintenance Overview
2. Alarm Management
3. Test Functions
4. Measurement Management
5. Export Data
6. Performance Management
7. Administration Tasks
8. License Management
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2. Alarm Management
2.1 Automatic Backup Manager Alarms Severity
2.2 Alarm condition (menu Equipment > System Status)
2.3 Display of Alarms (Alarm menu)
2.4 Alarm List
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Contents
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Alarm Management
The Alarms menu allows checking the status of the equipment
alarms and detecting the cause of a possible wrong operation.
The failure and the failure processing are differentiated in 4
failure classes:
communication problems related to the ports, to the modem and
to the Tx power (INTERFACES ALARMS)
synchronization problems (SYNCHRONIZATION ALARMS)
problems related to the software (SOFTWARE ALARMS)
equipment failures (WHOLE ODU ALARMS)
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2.1 Alarms Severity
Five severity levels are foreseen in order to classify the alarms:
Critical
Major
Minor
Warning
Indeterminate
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2.2 Alarm Condition (Menu Equipment> System Status)
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2.3 Display of Alarms (Alarm menu)
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Display ofAlarms (1+0)
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Display of Alarms (Alarm menu)
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Display ofAlarms (1+1)
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Display of Alarms (Alarm menu)
Whole ODU alarms
Synchronization
Maintenance
System Severity
Accounting Log
Interfaces Alarms
Software Alarms
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2.4 Alarm List
The Alarm List menu opens a list with all the current alarms with the
relevant Raised time, Severity and Alarm Description.
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Contents
1. Operation and Maintenance Overview
2. Alarm Management
3. Test Functions
4. Measurement Management
5. Export Data
6. Performance Management
7. Administration Tasks
8. License Management
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Test Functions
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Select menuEquipment >Operation,Administrationand Maintenance.
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Loopbacks
IDU-ODU Cable Test
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Loopbacks
RF Self Test
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Loopbacks
Link Test
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LL4 (IDU-ODU Cable Test Loopback)
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Steps:
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LL4 (IDU-ODU Cable Test Loopback)
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Set :Interface: GbE PortTest Type: IDU-ODU Cable Test (LL4)
If these fields are not changed, thedefault values are used.
Steps:
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LL1 (RF Loopback)
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Steps:(Step 1, 2, 3 arethe same as thesesteps of LL4.)
Set :Interface: Radio PortTest Type: RF Self Test(LL1)
If these fields are not changed, thedefault values are used.
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Link Test Loopbacks (RL3)
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Steps:(Step 1, 2, 3 arethe same as thesesteps of LL4.)
Set :Interface: GbE PortTest Type: Link Test RemotePayload(RL3)
If these fields are not changed, the
default values are used.
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Link Test Loopbacks (LsRL3)
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Steps:(Step 1, 2, 3 arethe same as thesesteps of LL4.)
Set :Interface: GbE PortTest Type: Link Test RemotePayload(RL3)
If these fields are not changed, the
default values are used.
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Timed Tx Squelch
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Contents
1. Operation and Maintenance Overview
2. Alarm Management
3. Test Functions
4. Measurement Management
5. Export Data
6. Performance Management
7. Administration Tasks
8. License Management
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Measurement Management
The Measurements menu provides the
following options:
Port Counters: Measurements on the
Ethernet traffic interface
RF & Others: Reading of the RF Tx - Rx
power, number of synchronization switch,
LLDP summary.
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Port Counters
The Port Counters menu allows to display the statistics information
relevant to the 3 ports of the internal Ethernet switch.
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How to Check the Errors on the Ethernet
Cable after a Long Recording of Traffic
Step 1:
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How to Check the Errors on the Ethernet
Cable after a Long Recording of Traffic
Step 2:
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Reset the Counters
The values of the counters are valid if you made the reset of the
counters of the GbE Port ( or All Ports) at the start of recording.
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RF & Others
By selecting RF & Others the following dialog box opens:
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Contents
1. Operation and Maintenance Overview
2. Alarm Management
3. Test Functions
4. Measurement Management
5. Export Data
6. Performance Management
7. Administration Tasks
8. License Management
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Export Data
This menu allows to export and to save on the PC the report
files.
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How to Export the Report Files
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Destination directory Exporting
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Contents
1. Operation and Maintenance Overview
2. Alarm Management
3. Test Functions
4. Measurement Management
5. Export Data
6. Performance Management
7. Administration Tasks
8. License Management
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Performance Management
Three types of performance are available:
RSPI Performance
ACM Performance
Ethernet Performance
The system foresees two measuring intervals for the
performance data:
interval of quarters of an hour interval of 24 hours.
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RSPI Performance
RSPI (Radio Section Physical Interface) performances are parameters
allowing estimates and statistics on the RF transmission.
The parameters are reported in the table.
It is possible to set up to 4 different thresholds for the RF Rx power
(RLT Threshold) and 2 threshold for the RF Tx (TLT Threshold).
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Setting of the RSPI Parameters
Open the PM Setting sub-menu in
the Performance menu.
The Performance Setting window
allows setting the values of the
measurement of the RSPI performance:
TLT1 = Tx Level Threshold #1
TLT2 = Tx Level Threshold #2
RLT1 = Rx Level Threshold #1
RLT2 = Rx Level Threshold #2
RLT3 = Rx Level Threshold #3
RLT4 = Rx Level Threshold #4
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Displaying of the RSPI Parameters
Open the PM View.
Click on Quarter for the
15 performance and Day
for the 24 hours
performance.
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Displaying of the RSPI Parameters
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Displaying of the RSPI RxPerformance (Quarter)
Displaying of the RSPI RxPerformance (Daily)
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Displaying of the RSPI Parameters
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Displaying of the RSPI TxPerformance (Quarter)
Displaying of the RSPI TxPerformance (Daily)
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ACM Performance
The ACM performance
menu shows the total
number of seconds, during
which the Radio link in Tx
side (or in Rx side), a
specific modulation profile
has been used.
Displaying of the ACM
parameters: Open PM
View in the Performance
menu.
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Displaying of the ACM Parameters
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Displaying of the ACM RxPerformance (Quarter)
Displaying of the ACM RxPerformance (Daily)
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Displaying of the ACM Parameters
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Displaying of the ACM TxPerformance (Quarter)
Displaying of the ACM TxPerformance (Daily)
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Ethernet Performance
The Ethernet performance menu shows the performances of
the Ethernet.
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Displaying of the EthernetPerformances
Open PM View in the
Performance menu.
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Displaying of the EthernetPerformances
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Displaying of the GbEPerformance (Quarter)
Displaying of the GbEPerformance (Daily)
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Displaying of the EthernetPerformances
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Displaying of the RadioPerformance (Quarter)
Displaying of the RadioPerformance (Daily)
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Contents
1. Operation and Maintenance Overview
2. Alarm Management
3. Test Functions
4. Measurement Management
5. Export Data
6. Performance Management
7. Administration Tasks
8. License Management
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7. Administration Tasks
7.1 Security
7.2 Product and Software menu
7.3 License Upgrade
7.4 Networking parameter change in the Single cable
configurations
7.5 Reset
7.6 Backup and Restore
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7.1 Security
Open the
Security menu:
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Security
By pressing the
View Accounting
Log button the
Accounting LogTableopens.
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7.2 Product and Software Menu
Software Data View
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Software Upgrade
From WebLCT, the build software can be upgraded without
any interruption on the operation.
The upgrade procedure uploads the software build on the
standby bank; the system keeps running the pre-existingsoftware on the active bank.
To make active the new build software, it is necessary to
execute the switching of the banks. The switching operation
runs the new version of the software.
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Software Upgrade
Steps:
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Product Inventory Data
Select HW Inventory in the Product & Software menu.
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7.4 Networking Parameter Change inthe Single Cable Configurations
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The new parameters can be made available in different ways:
HW Reset of the Direct_connected ODU,
Disabling/Enabling of ACCM Timer and Disabling/Enablin MAC Learning in
Direct Connected ODU
Topology change (disconnect and reconnect the ODU-ODU cable or
connect/disconnect the GbEcable of Co-located ODU)
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Networking Parameter Change in theSingle Cable Configurations
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Disable the Transfer IP Address to colocatedODU functionality
asshown in the figure, before to run the commands on port 23001
and do not re-enable it.
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7.5 Reset
Select menu Equipment > System Status.
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7.6 Backup and Restore
Backup:
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Backup and Restore
Restore:
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Backup and Restore
Restore:
Click on View Last
Restore Log button to
view the log of the lastrestore done on the
application.
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Contents
1. Operation and Maintenance Overview
2. Alarm Management
3. Test Functions
4. Measurement Management
5. Export Data
6. Performance Management
7. Administration Tasks
8. License Management
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Instructions for Fetching License Keyfrom CLicSSystem
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Support for Target ID Swap
Target IDs can be swapped only if:
Hardware is broken and a replacement license key is needed in new HW.
A wrong target ID has been used.
Only license type that can be swapped is: license & standard key, if areason for SWAP is met.
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Support for Target ID Swap
By pressing the LAC/Serial number link . user is directed to Detailed LK
information. User can navigate also from there to the SWAP target IDs.
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Support for Target ID Swap
Swap target IDs:
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Support for Target ID Swap
Swap target IDs:
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Troubleshooting Instructions
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Error Code Error scenario System Response Corrective instruction
1 Incorrect message format Error 001: Incorrect message format.Please send message in format "STOCK-ID DEVICE SERIALNUMBER". NSN/CLicS
User should send message again with correct messageformat. Message format expects at least 2 words. Firstword is considered as Stock-ID and 20 characters after thefirst space will be considered as target ID.
2 Requester's mobile numbercannot be identif ied insystem
Error 002: Access rights denied forrequested mobile number. Pleasecontact NSN Contact / NOLS Support forcorrecting mobile number in NOLSaccount. NSN/CLicS
User's mobile number cannot be traced back to a validNOLS account. If user has existing NOLS account, mobilenumber update can be requested by email to NOLSSupport team. If user does not have NOLS account,request NOLS support for creating new account.
3 Mobile number is valid, butSMS license delivery accessmissing
Error 003: You do not have sufficientaccess rights for CLicSSMS service.Please contact NSN ContactPerson/CLicSLocal key users for accessrights. NSN/CLicS
User has a valid NOLS account with correct mobilenumber. But CLicS tool access or/and CLicS Subcontractorrole is missing. CLicS Local key user should be able toprovide the needed CLicS roles.
4 Stock ID is invalid Error 004: Stock-ID ABC is not valid.Please type the correct Stock-Id.NSN/CLicS
The stock id sent by user is incorrect and does not exist inCLicS. Correct Stock-Id should be noted down from CLicSapplication web interface from left hand menu - "Supportfor SMS Delivery".
5 User does not have accessrights to create licensesfrom requested stock.
Error 005: You do not have access tolicense keys from stock ABC. Pleasecontact NSN Contact/CLicSLocal keyusers to get needed access rights.NSN/CLicS
Stock is valid, but user does not have access to thementioned stock. Stocks are associated with customers.User should be mapped to the customer to enable accessto the stocks belonging to that customer. CLicSLocal keyusers should be contacted for mapping user to neededcustomers in CLicSsystem.
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Troubleshooting Instructions
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Error Code Error scenario System Response Corrective instruction
6 Stock does not have any morecapacity available for license keycreation
Error 006: Stock ABC does not havecapacity available for licensecreation. Please contact NSN forsolving the problem. NSN/CLicS
Stock available capacity is zero. This is possible if: All ordered licenses are used > more licenses needto be ordered Licenses are ordered, but order is cancelled / GI notissued/ GI cancelled. > contact SAP local key users forcorrecting the problem
7 License generation failed due tosystem problem
Error 007 - License generation failed.Please contact NSN Contact Personto investigate the problem.NSN/CLicS
License generation failed due to system relatedproblem. This is possible if any system component isdown (NAIP, CLicS, and NOLS) or not working. Usercan try after sometime; it will work if the problem was
temporary. CLicS IT Support should be contactedaccording to support model to troubleshoot theproblem.
8 Device Serial number lengthexceeds limit
Error 008 - Entered Target ID hasmore than 20 characters, Pleasecheck if the target id (device serialnumber) is correct. NSN/CLicS
CLicS system allows device serial numbers (target id)ofmaximum length 20 characters. Please type thecorrect target id.
9 Device Serial Number format isinvalid
Error 009 - Entered Target IDcontains invalid characters, Pleasecheck if the target id (device serial
number) is correct. NSN/CLicS
The target ID contains characters which are notallowed.Allowed characters are ASCII characters within range
0-127. CLicS IT support should be contacted for furtherdetails.
No response from CLicSafter 15minutes SMS request is sent (inaverage response is expected inless than 5 minutes)
User gets no response from CLicSafter SMS request is sent
Technical problem contacting BookIT server. CLicSITsupport should be contacted for troubleshooting theproblem on BookIT server.
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Summary
Operation and Maintenance Overview
Alarm Management
Test Functions
Measurement Management
Export Data
Performance Management
Administration Tasks
License Management
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Thank you