Flight Arrival Simulation

7/21/2019 Flight Arrival Simulation

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ContentsEXECUTIVE SUMMARY......................................................................................3

Introduction:..................................................................................................... 4

Project Purpose:............................................................................................ 4

Airport:.......................................................................................................... 4

METH!"#Y:...............................................................................................4

$%c&'round:..................................................................................................4

T(e )*i'(t Arri+%* Si,u*%tion Mode*:..............................................................-

T(e Pro*e,:.............................................................................................. -

T(e %i, %nd ojecti+es:............................................................................. -

T(e %ssu,ptions:.......................................................................................-

/e0 Per1or,%nce Indic%tors:...................................................................... 2

Si,u*%tion Mode* Co,ponents:.................................................................2

)*o C(%rt:.......................................................................................................

)*o C(%rt o1 P%ssen'ers %t t(e P%ssport Contro* Are%:..............................55

)*o C(%rt o1 t(e P%ssen'ers %t "u''%'e rec*%i,s Are% %nd Custo,6s

7ones:......................................................................................................... 58

A pro%i*it0 !istriution e9pression 1or t(e Process ti,es %t I,,i'r%tion

des&s:..........................................................................................................53

T(e si,u*%tion ,ode* As Is Mode*;:...........................................................5-

Arri+%* #%te section:................................................................................5-

P%ssport Contro* section:.........................................................................5-

"u''%'e H%** section:...............................................................................52

Custo, section:......................................................................................5<

E9it #%te section:.....................................................................................5<

As Is Mode* Resu*t:......................................................................................... 5=

>ueue !et%i*s Su,,%r0:............................................................................5=

Us%'e Su,,%r0:.........................................................................................5

T(e uti*i?%tion o1 i,,i'r%tion o@cers %t n%tion%* des&s:.........................8

T(e uti*i?%tion o1 i,,i'r%tion o@cers %t nonBn%tion%* des&s:.................8

Scen%rio to i,pro+e t(e s0ste,:....................................................................8

Scen%rio one:.............................................................................................. 8



T(e resu*t o1 scen%rio one:.......................................................................85

Scen%rio to:.............................................................................................. 88

T(e resu*t o1 scen%rio to:.......................................................................88

)in%**0 t(e o+er%** si,u*%tion 1or %** scen%rios:...........................................83

Reco,,end%tion:..........................................................................................83

Re1erence:...................................................................................................... 83

EXECUTIVE SUMMARY

T(e 1o**oin' report docu,ents t(e )*i'(t Arri+%* Si,u*%tion test (ic(%s conducted durin' t(e period 1ro, 8 M%rc( to 5 Apri* 853 o1

He%t(ro Airport. T(e o+er%** purpose o1 t(is si,u*%tion test %s to

+ie %nd oser+e t(e o o1 t(e p%ssen'ers %nd t(eir c%r'o %t %irport

ter,in%*. De %nt to ,%&e sure t(%t t(e p%ssen'ers %nd t(e c%r'o

enter %nd e9it t(e ter,in%* s,oot(*0 t(e ti,e needed is s(ort %nd t(e

*en't( o1 t(e Fueue is re%son%*e.

T(is report consists o1 ,et(odo*o'0 used to conduct t(e si,u*%tion

test t(e i'(t d%t% (ic( is pro+ided in t(e scen%rio %nd

reco,,end%tions 1or so,e oser+%tions t(%t ere disco+ered durin'

t(e test.

T(e oc(%rt %nd distriution Gttin' tec(niFues (%+e een used to

(e*p %n%*0?e t(e scen%rio %nd e+%*u%te t(e current situ%tion o1 t(e

ter,in%*. A nu,er o1 su''estions (%+e een reco,,ended to

en(%nce t(e o o1 t(e p%ssen'ers %nd t(eir c%r'o %t t(e Airport.

5. Incre%se t(e c%p%cit0 o1 e%c( i,,i'r%tion o@cer 0 8.8. Addin' one des& in t(e nonBn%tion%* Fueue.

3. Use dierent ru*e re*%ted to t(e Fueue use circ*e tec(niFue;.4. Use eBc(ec& ,%c(ine 1or n%tion%* %rri+%*.-. A**o p%ssen'ers 1ro, ne9t i'(ts to proceed to t(e %rri+%* %re%

(en t(e o*d p%ssen'ers p%ss t(e p%ssport contro* or %'enc0

order.



Introduction:

Project Purpose:

T(e purpose o1 t(is si,u*%tion test is to &no t(%t e%t(er t(e

p%ssen'ers %nd t(eir c%r'o o in t(e ter,in%* s,oot(*0. T(ee+%*u%tion o1 t(e ter,in%* is %sed on t(e ti,e (ic( is consu,ed 0

t(e p%ssen'er durin' t(e period 1ro, t(e entr%nce unti* t(e e9it 1ro,

t(e ter,in%* it( t(e c%r'o. T(e e+%*u%tion o1 t(e ter,in%* i** e

deter,ined 0 t(e *en't( o1 t(e Fueue (ic( is 'ener%ted in order to

c(ec& t(e p%ssen'er6s p%ssport 'o t(rou'( t(e custo, %nd t%&e t(e

*u''%'e.

Airport:An %irport is %n oper%tion%* s0ste, co,prisin' o1 % 1r%,eor& o1

in1r%structures 1%ci*ities personne* (ic( co**ecti+e*0 pro+ide % ser+ice

to % p%ssen'erJ A" $%?i 853;. An %irport is co,posed o1 dierent

ter,in%*s (ic( %re di+ided into dierent ?ones. E%c( ?one in t(e

%irport (%s its on 1%ci*ities %nd e(%+iors.

In t(is c%se e i** 1ocus on*0 on t(e ter,in%* %re% %nd tr0 to e+%*u%te

t(is %re% %sed on t(e in1or,%tion t(%t is re*%ted to our c%se.

T(e ne9t section inc*udes %** in1or,%tion needed to conduct %

si,u*%tion ,ode*in' 1or p%ssen'er %nd *u''%'e o inside t(e %irport

Arri+%* Are%;.

METHODOLOY:

!"c#$round:

In t(e p%st t(ere ere just % 1e %ircr%1ts t%&in' o 1ro, t(e %irports

%nd *%ndin' on t(e %irports 'round. T(e s,%** nu,er o1 %ircr%1ts

,%de t(e p%ssen'er6s o in t(e %irport si,p*e. T(e %ircr%1ts %re ein'



used 1or touris, %nd usiness. T(e incre%se in t(e %ircr%1ts %nd

p%ssen'ers nu,ers (%s ,%de t(e o o1 p%ssen'ers inside t(e

%irport ,ore di@cu*t. T(e *%c& o1 ,%n%'in' t(e p%ssen'er6s o cou*d

*e%d to serious pro*e,s 1or e9%,p*e *ost %''%'e ,issin' ne9t

i'(ts error in processin' docu,ents suc( %s p%ssports %nd

p%ssen'ers %nd e,p*o0ee diss%tis1%ction. D(en t(e p%ssen'ers %nd

t(eir *u''%'e do not ,o+e t(rou'( t(e %irport in s,oot( %0 t(e

countr0 t(e %irport reput%tion p%ssen'er6s s%tis1%ction %nd e,p*o0ee

s%tis1%ction i** e ne'%ti+e*0 %ected. Usin' si,u*%tion ,ode*in'

tec(niFue c%n (e*p %irport oper%tors to %+oid %** t(ese pro*e,s.

T%e &'i$%t Arri("' Si)u'"tion Mode':

T%e Pro*'e):

As it is ,entioned %o+e t(e incre%se nu,er in i'(ts ,%de t(e

,%n%'e,ent o1 t(e o o1 t(e p%ssen'ers %nd t(eir c%r'o di@cu*t. A

nu,er o1 pro*e,s (%+e %ppe%red %s % resu*t o1 %d ,%n%'e,ent

inside t(e %re%:5. "on' Fueue o1 p%ssen'ers in %rri+%* c(ec& des&.8. !e*%0 in processin' t(e docu,ents.3. !e*%0 in de*i+erin' t(e *u''%'e.4. "%c& o1 uti*i?in' t(e resources.

T%e "i) "nd o*jecti(es:

T(e %i, o1 t(is si,u*%tion ,ode* is to en(%nce t(e ser+ice in t(e

%rri+%* %re% 0 cre%tin' AsBIsBMode* 1or t(e i'(t %rri+%*.

jecti+es:• Use o c(%rt to underst%nd t(e current scen%rio.

• Use distriution Gttin'.

• M%&e sure t(e p%ssen'ers %nd t(eir c%r'o o s,oot(*0 inside

t(e ter,in%*.



• M%&e so,e %ssess,ents 1or t(e uti*i?%tions o1 t(e resources

inside t(e %irport suc( %s t(e e,p*o0ee %nd ,%c(ines.• t%in t(e uti*i?%tion o1 %** %+%i*%*e resources.

T%e "ssu)ptions:

Accordin' to t(e c%se t(ere %re t(ree %ir*ine co,p%nies $ritis(

Air%0s C%t(%0 P%ciGc Air%0s %nd Ieri% Air%0s. T(ese co,p%nies

%rri+e 1ro, dierent p*%ces %round t(e or*d inc*udin' Venice

H%,ur' M%drid %nd $eijin' E+er0 %ir*ine (%s dierent nu,er o1

p%ssen'ers. T(ese p%ssen'ers usu%**0 %re di+ided into to t0pes %sed

on t(eir n%tion%*ities. T(e Grst t0pe inc*udes %** p%ssen'ers (o %re

1ro, EU EAA %nd U/. T(e second t0pe inc*udes %** t(e p%ssen'ers(o co,e 1ro, Asi% %nd t(e Midd*e E%st. T(e 1o**oin' t%*es s(o t(e

i'(t nu,er %nd t(e e9pected nu,er o1 p%ssen'ers 1or e%c( i'(t.

)*i'(t

Ku,er

Air*ine Co,p%n0 E9pecte

d

Ku,er

o1P%ssen'

ers

EUEAA %nd

U/

K%tion%*ities

t(er

K%tion%*ities

$A-< $ritis( Air%0s 538 = 8CX<5- C%t(%0 P%ciGc

Air%0s

=4 << 83

I$35<2 Ieri% Air%0s 55= < 3$A3= $ritis( Air%0s -4 54 =2

T"*'e +: &'i$%t ,u)*er

ur %ssu,ptions 1or t(is c%se inc*ude:

5. T(ree p%r%**e* i,,i'r%tion des&s A5 A8 %nd A3; K%tion%*it0

T0pe 5;.8. T(ree i,,i'r%tion o@cers I5.I8 %nd I3; K%tion%*it0 T0pe

5;.3. T(ree p%r%**e* i,,i'r%tion des&s I5 %nd I8;. K%tion%*it0 T0pe 8;.4. To i,,i'r%tion o@cers I- %nd I2; K%tion%*it0 T0pe 8;.



-. Tro**e0s.2. To custo, ?ones 'reen %nd red.<. ne Arri+%* Are%.=. A** processin' ti,es %re in ,inutes.. Processin' t0pe %t I,,i'r%tion des& %nd custo,s is GrstBco,eB

GrstBser+e.

-e. Per/or)"nce Indic"tors:

5. T(e %+er%'e %itin' ti,e %t p%ssport contro*.8. T(e %+%i*%i*it0 o1 1%ci*ities %nd resources t(%t %cce*er%te t(e

p%ssen'ers %nd %''%'e o inside t(e %irport.3. Resources uti*i?%tion.

Si)u'"tion Mode' Co)ponents:

To de+e*op % 'ood si,u*%tion ,ode* t(e %n%*0st ,ust identi10 t(e

co,ponents o1 t(e si,u*%tion ,ode*. T(e si,u*%tion ,ode* is

co,posed o1 s0ste, entities %cti+ities %ttriutes st%te +%ri%*es %nd

e+ents. T(e 1o**oin' t%*e s(os t(e co,ponents o1 our s0ste,.

S.ste) Entities Attri*utes Acti(iti

es

E(ents St"te

V"ri"*'e

s T(e

)*i'(t

Arri+%*

P%ssen'ers P%ssen'er6s

n%,e I!

K%tion%*it0.

C(ec&in

' t(e

p%ssport

.

Pic&in'

up t(e

*u''%'e.

Custo,

c(ec&.

Arri+%*

%nd

dep%rtu

re o1

p%ssen'

ers %nd

%''%'

e

T(e

nu,er

o1

p%ssen'e

rs %itin'

%t t(e

i,,i'r%ti

on %nd

custo,



des&s

%nd

%''%'e

(%**.

Entities and Attributes:

In our c%se t(ere is on*0 one entit0 t(e p%ssen'er. T(is entit0 %ects

t(e st%te +%ri%*es o1 t(e s0ste, Fueue;. Dit(out t(is entit0 not(in'

i** (%ppen 1or t(e s0ste,. E+er0 p%ssen'er (%s so,e c(%r%cteristics

t(%t ,%&e t(e p%ssen'er uniFue. T(e %ttriutes o1 t(e p%ssen'er cou*d

e t(e n%,e I! %nd t(e n%tion%*it0.

Activities and Events:

An %cti+it0 in si,u*%tion is considered to e t(e oper%tions t(%t

tr%ns1or, t(e entit0 A*$%?i 853;. In our c%se t(e %cti+it0 is %n0

oper%tion t(%t %**os t(e p%ssen'er to o 1ro, t(e entr%nce to t(e

e9it door. T(ere %re dierent nu,ers o1 %cti+ities (%ppen (i*e t(e

p%ssen'ers p%ss t(rou'(. T(ese %cti+ities (%ppen in t(ree dierent

p*%ces p%ssport contro* %''%'e rec*%i, %nd custo,s.

Acti+ities %t p%ssport contro*:

• C(ec&in' p%ssport 1or ot( n%tion%*it0 t0pes.

• Veri10in' t(e docu,ents 1or n%tion%*it0 t0pe to.

• Per1or,in' Gn'er prints 1or n%tion%*it0 t0pe to.

• #%t(er inte**i'ence %nd do c%se or& 1or n%tion%*it0 t0pe to.

• !et%in i**e'%* entr%nts 1or n%tion%*it0 t0pe to.

Acti+ities %t $%''%'e rec*%i, (%**:

• Co**ectin' t(e tro**e0

• Pic&in' up t(e *u''%'e

• "o%din' t(e *u''%'e on t(e tro**e0.

Acti+ities %t custo,s:



• Mo+e t(rou'( t(e custo,6s ?ones.

Acti+ities prior t(e e9it door:

• Re,o+in' t(e *u''%'e 1ro, t(e tro**e0

T(e e+ent o1 t(e s0ste, is considered to e t(e st%te t(%t ,%&es t(e

s0ste, c(%n'e 1ro, id*e to us0 A*$%?i 853;. In our scen%rio t(e

%rri+%* %nd t(e dep%rture o1 t(e p%ssen'ers %nd t(eir ,%&e %''%'e

%ect t(e s0ste, %nd c(%n'e it 1ro, id*e to us0 or 1ro, us0 to id*e.

State Variables:

St%te +%ri%*es %re +%ri%*e t(%t deGne t(e s0ste, st%te A" $%?i

853;. In our c%se t(e st%te +%ri%*es %re:

• T(e *en't( o1 t(e Fueue %t p%ssport contro*.

• T(e *en't( o1 t(e Fueue %t custo,6s ?ones.

• T(e *en't( o1 t(e Fueue %t c%rouse*.

&'o0 C%"rt:

T(e o c(%rt is % di%'r%, t(%t s(os t(e %ctu%* s0ste, Di**i%, CHouse 5<<;. It s(os (o t(e processes %re connected to e%c( ot(er.

T(e use o1 o c(%rt ,%&e (e*ps docu,entin' t(e usiness. It %*so

(e*ps %n%*0sts to underst%nd t(e %ctu%* s0ste, %nd use it %s too* to

co,,unic%te eteen e%c( ot(er Di**i%, C House 5<<;. In t(is

project e cre%ted t(e o c(%rt to:



5. !eGne t(e processes in t(e %rri+%* %re%.8. An%*0?e t(e processes.3. Identi10 t(e %re%s t(%n reFuired so,e i,pro+e,ents.

T(is is %n %str%ct +ie o1 t(e i'(t %rri+%* C%se.

&i$ure +: Mode' One



&'o0 C%"rt o/ P"ssen$ers "t t%e P"ssport Contro' Are":

T(e %o+e c(%rt s(os t(e o o1 t(e p%ssen'ers 1ro, t(e %ircr%1ts to t(e

e9it door in t(e p%ssport contro* %re%. As e c%n see 1ro, t(e c(%rt t(e%ircr%1t *%nds on t(e %irport Grst. I,,edi%te*0 t(e p%ssen'ers proceed to t(e

%rri+%* %re%. D(en p%ssen'ers %rri+e to t(e %re% t(e0 i** e di+ided into to

'roup %sed on t(eir n%tion%*it0 t0pe. E+er0 'roup i** (%+e dierent Fueue.

D(en t(e p%ssen'er %nts to do p%ssport c(ec& (e or s(e (%s to 'o one o1

t(e t(ree %+%i*%*e o@ces in t(e n%tion%* %re% or one o1 t(e to %+%i*%*e

o@ces in t(e nonB n%tion%* %re%. I1 t(e c(ec& 'oes Gne t(e0 proceed to

%''%'e (%**. t(erise t(e0 i** 'o to order %'enc0.



&'o0 C%"rt o/ t%e P"ssen$ers "t Lu$$"$e rec'"i)s Are"

"nd Custo)1s 2ones:

T(e %o+e c(%rt s(os t(e o o1 p%ssen'ers in t(e %''%'e (%** %nd

t(e custo,. As e c%n see 1ro, t(e c(%rt so,e p%ssen'ers (%+e

*u''%'e. T(ose p%ssen'ers ,o+e to tro**e0 %re% t%&e % tro**e0 'o to

c%rouse* pic& up *u''%'e %nd pus( t(e tro**e0 %nd %*& t(rou'(



custo,. P%ssen'ers it(out *u''%'e 'o to custo, direct*0. A*so t(e

c(%rt s(os t(e decision t(%t (%ppens %t custo, %re% n%tion%*

p%ssen'ers 'o to t(e 'reen ?one %nd t(e ot(er 'o to t(e red ?one.

)in%**0 t(e c(%rt s(os t(%t so,e p%ssen'ers (%+e tro**e0. T(ose

p%ssen'ers ,ust re,o+e t(eir *u''%'e 1ro, tro**e0 e1ore e9itin' t(e

door. t(er p%ssen'ers e9it direct*0.

A pro*"*i'it. Distri*ution e3pression /or t%e Process

ti)es "t I))i$r"tion des#s:

!istriution Gttin' c%n e deGned %s t(e Gttin' o1 % pro%i*it0 distriution 1or

speciGc d%t%. T(is tec(niFue %**os us to se*ect distriution t(%t est Gts to

t(e r%ndo, d%t% %nd de%* it( uncert%int0. In t(is project e useddistriution Gttin' tec(niFue ec%use e (%+e r%ndo, d%t% Process ti,es %t

I,,i'r%tion des&;. It %*so (e*ps identi10in' t(e distriution t(%t c%n e used

to descrie d%t%.

In t(is project e used t(e input %n%*0?er too* to 'et t(e distriution Gttin'. A

s%,p*e o1 process ti,e 42 p%ssen'ers (%s een co**ected. T(e co**ected d%t%

%re entered to te9t G*e %nd e9ported to input %n%*0?er in t(e Aren% to 'et t(e

distriution o1 t(e d%t%. T(e 1o**oin' pictures s(o t(e r%ndo, d%t% %nd t(e

distriution o1 t(e d%t%. As e c%n see $ETA (%s t(e s,%**est sFu%re error.

)or t(%t re%son e used it in our ,ode* !%t% %n%*0sis %nd si,u*%tion 85;.





T%e si)u'"tion )ode' 4As Is Mode'5:In t(is project t(e Aren% So1t%re (%s een used to cre%te t(e AsBIsBMode*.

Are%n %**os us si,u*%te %nd underst%nd t(e current ,ode* 0 usin' t(e

ojects %nd %+%i*%*e too*s suc( input %n%*0?er.

In t(is project t(e ,ode* is di+ided into G+e ,%in sections:

5. Arri+%* #%te section.8. P%ssport Contro* section.3. "u''%'e H%** section.4. Custo, section.-. E9it #%te section.

Arri("' "te section:In t(is section t(e %ssi'n,ent (%s een used to identi10 e%c( i'(t. De %*so

used decision ,ode* to sp%te t(e i'(ts 1ro, e%c( ot(er %nd to (%+e 1our

dierent i'(ts. T(en e used Sep%r%te tec(niFue to cre%te t(e p%ssen'ers

1or e+er0 i'(t. $e1ore t(%t e cre%te % process to si?e t(e %rri+%* %re%. T(e

'r%p( s(os t(e process %t %rri+%* '%te section.

P"ssport Contro' section:

In t(is section e used t(e %ssi'n,ent to identi10 t(e n%tion%*it0 t0pe. T(is

%ssi'n,ent i** e used in t(e decision ,ode* to 'et e9%ct*0 t(e correct

nu,er o1 n%tion%* %nd nonBn%tion%* 1ro, e%c( i'(t. T(e decision is ,%de



(ere %sed on t(e conditions %ssu,ptions in t(e c%se;. !ecision 3 %nd

decision 4 ere used to distriute t(e p%ssen'ers eteen t(e o@ces or

des&s. At t(e end e cre%ted G+e processes. E%c( one (%s i,,i'r%tion

o@cer to c(ec& t(e p%ssport.

Lu$$"$e H"'' section:

In t(is section t(e decision tec(niFue %s used to identi10 t(e p%ssen'ersit( *u''%'e. De cre%ted % process to s(o t(%t p%ssen'ers 'oin' to t%&e

tro**e0. De %*so cre%ted %ssi'n,ent to identi10 t(ese p%ssen'ers. T(is

%ssi'n,ent is used in *%st section. T(e *%st process %t t(is section is D%itin'

%t c%rouse*;. As e c%n resource (%s een used in t(is process.



Custo) section:

In t(is section e used t(e decision tec(niFue to send distriute t(e

p%ssen'ers eteen t(e ?ones %sed on t(e n%tion%*it0 %ssi'n,ent t(%t e

cre%ted. T(is section (%s to resources t(%t do not consu,e %n0 resource.





ot(er des&s. T(is ,i'(t e due t(e producti+it0 o1 t(e i,,i'r%tion o@cer %t

t(is des& A8.

.

.-

.5

.5-

.8

.8-

.3

.3-.4

.4-

.-

A5.>ueue

A8.>ueue

A3.>ueue

A co,p%rison eteen t(e G+e rep*ic%tions KonBK%tion%* !es&s I5 I8;:

T(e 1o**oin' 'r%p( s(os t(e %itin' ti,e consu,ed 0 nonBn%tion%*

p%ssen'ers %t des& I5 %nd I8. As e c%n see p%ssen'ers %it t(e s%,e

%,ount o1 ti,e %t ot( des&s.

.8.4.2.=.

5.

I5.>ueue

I8.>ueue

A co,p%rison eteen t(e G+e rep*ic%tions $%tc( L Sei?e Arri+%* %re%: T(e

1o**oin' 'r%p( s(os t(%t t(e *on'est Fueue occurs %t Process Sei?e %rri+%*

%re% (i*e t(e s(ortest one occurs (en p%ssen'ers %re %tc(ed.



.

-.

5.

5-.

8.

8-.

3.

3-.

$%tc( 8.>ueue

$%tc( 3.>ueue

$%tc( 4.>ueue

$%tc( -.>ueue

ProcessSei?eArri+%*Ar

e%.>ueue

Us"$e Su))"r.: T(e 1o**oin' t%*e s(os t(e uti*i?%tions o1 t(e resources t(%t e cre%ted in

our ,ode*. T(e t%*e s(os t(%t t(e uti*i?%tion o1 t(e %rri+%* %re% 0

p%ssen'ers is 5N. It %*so s(os t(%t t(e uti*i?%tion o1 t(e I5 is eteen

8N %nd 4N.

T%e uti'i7"tion o/ i))i$r"tion o8cers "t n"tion"' des#s:

..5.8.3.4.-

I5

I8

I3



T%e uti'i7"tion o/ i))i$r"tion o8cers "t non9n"tion"' des#s:

..8.4.2

.=5.5.8

I-

I2

Scen"rio to i)pro(e t%e s.ste):

Scen"rio one:Incre%se t(e c%p%cit0 o1 %** I,,i'r%tion o@cers 0 5 %nd %dd %not(er 5

tro**e0 %s seen in t(e picture e*o. T(is scen%rio i** reduce t(e %itin' ti,e

%t e%c( des&.

T(e resu*t o1 scen%rio one:

T(e t%*e s(os t(e %itin' ti,e consu,ed 0 p%ssen'ers. As 0ou c%n see

t(e %itin' ti,e (%s een reduced %s % resu*t o1 incre%sin' t(e c%p%cit0.



T%e resu't o/ scen"rio one:

T(e 1o**oin' t%*e %nd 'r%p( s(os t(e co,p%rison eteen AsBIsBMode*

%nd Scen%rio ne. In t(is t%*e e used t(e %+er%'e 1or t(e G+e rep*ic%tions

%nd t(en e co,p%red ot( %+er%'es. As 0ou c%n see 1ro, t(e 'r%p( t(e

%itin' ti,e %t A5 A8 %nd A3 (%+e een reduced to t(e (%*1 0 incre%sin'

t(e c%p%cit0 1or e%c( i,,i'r%tion o@cers.

A5.>ueue A8.>ueue A3.>ueue

.-

.5

.5-

.8

.8-

.3

.3-

.4

As Is

S5

Scen"rio t0o:In t(is scen%rio e i** %dd e9tr% des& it( one i,,i'r%tion o@cer %t nonB

n%tion%* p%rt %s seen in t(e e*o picture. T(is scen%rio i** i,pro+e t(e

resource uti*i?%tions.





&in"''. t%e o(er"'' si)u'"tion /or "'' scen"rios:As e c%n see 1ro, t(e 1o**oin' 'r%p( scen%rio one is t(e est scen%rio. In

scen%rio one t(e o+er%** si,u*%tion ti,e is reduced 1ro, %out < (ours

%out 3 (ours.

As Is S5 S8

.

8.

4.

2.

=.

Reco))end"tion:• Incre%se t(e c%p%cit0 o1 t(e i,,i'r%tion o@cers.

• Add e9tr% des& %t nonBn%tion%* %rri+%*.

• Use dierent Fueue ru*e.

• Use eBc(ec& ,%c(ine 1or n%tion%* %rri+%*.

• A**o p%ssen'ers 1ro, ne9t i'(ts to proceed to t(e %rri+%* %re% (en

t(e o*d p%ssen'ers p%ss t(e p%ssport contro* or %'enc0 order.

Re/erence:5. Di**i%, C House. 5<<; $usiness si,u*%tion 1or decision ,%&in'.

En'*%nd: Petroce**i $oo&s.8. $usiness Si,u*%tion ,ood*e 853; sust%in%i*it0 Oon*ine %+%i*%*e

1ro,Q (ttp:cu,ood*e.co+entr0.%c.u&course+ie.p(pid55 O < Apri*

853.3. !%t% %n%*0sis %nd si,u*%tion 85; sust%in%i*it0 Oon*ine %+%i*%*e

1ro,Q(ttp:.,%t(%+e.co,%rtic*esdistriutionGttin'1%F.(t,*F5

O < Sep 858.





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