30.8% Lab

or M

arket Information

Source: Florida Agency for Workforce Innovation, Labor Market Statistics CenterPrepared May 2007

FloridaInformation Technology Industry

Labor Market Industry Profile

Florida Information Technology Industry

• The information technology industry includes the following manufacturing sectors: office

machinery; photographic and photocopying equipment; computer and peripheral equipment; audio and video equipment; search, detection, navigation; automatic environmental control; totalizing fluid meter and counting device; instruments for measuring electricity; instruments for controlling industrial process variables; magnetic media and reproducing; relay and industrial control; wire devices; optical instrument and lens; digital printing; semiconductors; communication equipment; switchgear and switchboard apparatus; and fiber optic cable. Non-manufacturing sectors included are: internet services providers; data processing; computer systems designs; computer facilities management services; engineering services; computer training; computer and office machine repair; testing laboratories, software publishers; custom computer programming; and telecommunications.

• The information technology industry sector had 21,027 establishments in September

2006 with employment of 218,238, down 1,227 jobs from September 2005, with the majority of the losses found in wired telecommunication carriers (-3,668 jobs, -11.0 percent) and internet service providers (-1,619 jobs, -33.6 percent). The losses in these industries were offset by gains in the computer systems design services industry (+1,817 jobs, +8.6 percent).

Information Technology Employment January 2001 - September 2006

180,000

190,000

200,000

210,000

220,000

230,000

240,000

250,000

260,000

Jan-

01M

ar-0

1M

ay-0

1Ju

l-01

Sep

-01

Nov

-01

Jan-

02M

ar-0

2M

ay-0

2Ju

l-02

Sep

-02

Nov

-02

Jan-

03M

ar-0

3M

ay-0

3Ju

l-03

Sep

-03

Nov

-03

Jan-

04M

ar-0

4M

ay-0

4Ju

l-04

Sep

-04

Nov

-04

Jan-

05M

ar-0

5M

ay-0

5Ju

l-05

Sep

-05

Nov

-05

Jan-

06M

ar-0

6M

ay-0

6Ju

l-06

Sep

-06

Source: Florida Agency for Workforce Innovation, Labor Market Statistics Center, Quarterly Census of Employment and Wages Program (QCEW).

• The largest industries in information technology in September 2006 were wired telecommunication carriers (33,340 jobs); custom computer programming services (27,326 jobs); computer systems design services (21,232 jobs); and data processing and related services (19,072 jobs). These four industries make up 46.3 percent of the information technology employment.

• The 2005 annual average wage for workers in the information technology industry was $60,835, exceeding the state’s total annual average wage of $36,804 by 65 percent.

$35,159

$58,482

$36,804

$60,835

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

2004 2005

Annual Average Wage for 2004 and 2005 Total All Industries Versus Information Technology

Total AllIndustries

InformationTechnology

Source: Florida Agency for Workforce Innovation, Labor Market Statistics Center, Quarterly Census of Employment and Wages Program (QCEW).

• Florida employers in information technology occupations are concentrated along the coast and central parts of the state.

• Employment in the information technology industry is concentrated in the southeast,

central, and northeast parts of the state. These counties include: Brevard, Broward, Duval, Hillsborough, Miami-Dade, Orange, Palm Beach, and Pinellas.

• Occupations with the most employment in the information technology industry are:

customer service representatives; computer support specialists; computer software engineers, systems software; and computer software engineers, applications. Together, these four occupations account for approximately 20 percent of the employment in this industry.

2

Miami

Tampa

Naples

Orlando

Melbourne

Pensacola

Fort Myers

Fort Pierce

Panama City

Tallahassee

Jacksonville

Pinellas Park

Daytona Beach

West Palm Beach

Fort Walton Beach

Polk

Collier

MarionLevy

Lake

Lee

Bay

Osceola

Palm Beach

Taylor

Volusia

Hendry

Miami-Dade

Walton

Duval

Clay

Dixie

Leon

Broward

Gulf

Glades

Orange

Liberty

Brevard

Pasco

Alachua

Jackson

Highlands

Putnam

Monroe

Citrus

Baker

Martin

OkaloosaNassau

Santa Rosa

Madison

Hardee

Columbia

Manatee

Hillsborough

DeSoto

Sumter

Wakulla

Charlotte

Flagler

Calhoun

St. Johns

Okeechobee

Escambia

Jefferson

Suwannee

Franklin

Holmes

St. Lucie

Sarasota

Lafayette

HamiltonGadsdenWashington

Hernando

Gilchrist

Union

Indian River

Bradford

Seminole

Pinellas

Bay

Information Technology Employment

LegendEmployment

Less than 1,5001,500 - 4,9995,000 - 11,99912,000 +

OtherFlorida CitiesConfidential

®0 100 20050 Miles

Source: Florida Agency for Workforce Innovation, Quartery Census of Employment and Wages, 2006.Q3, prepared May 2007.Prepared by: Labor Market Statistics Center.

3

Miami

Tampa

Naples

Orlando

Melbourne

Pensacola

Fort Myers

Fort Pierce

Panama City

Tallahassee

Jacksonville

Pinellas Park

Daytona Beach

West Palm Beach

Fort Walton Beach

Polk

Collier

MarionLevy

Lake

Lee

Bay

Osceola

Palm Beach

Taylor

Volusia

Hendry

Miami-Dade

Walton

Duval

Clay

Dixie

Leon

Broward

Gulf

Glades

Orange

Liberty

Brevard

Pasco

Alachua

Jackson

Highlands

Putnam

Monroe

Citrus

Baker

Martin

OkaloosaNassau

Santa Rosa

Madison

Hardee

Columbia

Manatee

Hillsborough

DeSoto

Sumter

Wakulla

Charlotte

Flagler

Calhoun

St. Johns

Okeechobee

Escambia

Jefferson

Suwannee

Franklin

Holmes

St. Lucie

Sarasota

Lafayette

HamiltonGadsdenWashington

Hernando

Gilchrist

Union

Indian River

Bradford

Seminole

Pinellas

Bay

Information Technology Establishments by Location

LegendLocations

Less than 6060 - 299300 - 649650 - 1,3991,400 +

OtherFlorida CitiesInformation and Technology Locations

®0 100 20050 Miles

Source: Florida Agency for Workforce Innovation, Labor Market Statistics Center, ALMIS Resource Center Employer Database, InfoUSA Inc., 2007, 2nd Edition, Prepared June 2007.4

• The fifteen largest occupations listed in the table below represent almost 43 percent of the jobs in information technology industry.

Florida Statewide% of 2006

Industry Average TrainingOccupation Title 2006 2014 Total Percent Total Wage Requirement

Customer Service Representatives 19,559 23,467 489 2.50 7.27 13.52 Postsecondary VocationalComputer Support Specialists 13,090 15,860 346 2.65 4.86 18.63 Postsecondary VocationalComputer Software Engineers, Systems Software 11,214 14,628 427 3.81 4.17 38.25 Bachelor's DegreeComputer Software Engineers, Applications 9,325 12,261 367 3.94 3.46 38.20 Associate's DegreeElectrical and Electronic Equipment Assemblers 7,611 6,749 -108 -1.42 2.83 11.89 Postsecondary VocationalComputer Systems Analysts 7,595 9,749 269 3.55 2.82 30.96 Associate's DegreeComputer Programmers 7,159 7,325 21 0.29 2.66 32.30 Postsecondary VocationalTelecommunications Equipment Installers and Repairers 6,921 7,098 22 0.32 2.57 22.45 Postsecondary VocationalOffice Clerks, General 5,821 5,956 17 0.29 2.16 11.36 High School DiplomaBookkeeping, Accounting, and Auditing Clerks 5,649 6,119 59 1.04 2.10 14.52 Associate's DegreeElectrical and Electronic Engineering Technicians 4,550 4,900 44 0.96 1.69 22.72 Associate's DegreePrinting Machine Operators 4,523 4,696 22 0.48 1.68 14.81 Postsecondary VocationalSales Reps., Wholesale and Manufacturing, Other 4,252 4,725 59 1.39 1.58 26.09 Postsecondary VocationalTelecommunications Line Installers and Repairers 3,984 4,550 71 1.78 1.48 17.61 Postsecondary VocationalExecutive Secretaries and Administrative Assistants 3,565 3,857 37 1.02 1.32 17.31 Postsecondary Vocational

Information Technology Industry

Employment Annual Change

Source: Florida Agency for Workforce Innovation, Labor Market Statistics Center, 2006 wage data, Forecast to 2014.

• Customer service representative is the largest occupation within the information technology industry with an average wage of $28,122 annually at $13.52 per hour.

• One of the fifteen largest occupations, electrical and electronic equipment assemblers, is

projected to lose 864 jobs between the years 2006 to 2014. • Average hourly wages among the fifteen largest information technology industry

occupations range from a high of $38.25 for computer software engineering, systems software to a low of $11.36 for general office clerks.

• The highest paying occupations are engineers: computer software engineering, systems

software ($38.25 per hour) and computer software engineering, application ($38.20 per hour).

• Higher wages are found in occupations with greater training requirements. Fourteen of

the fifteen largest information technology occupations require additional certification beyond a high school diploma, such as some postsecondary vocational certification(s), an associate’s degree, or a bachelor’s degree.

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