#WeMakeITeasy

HELPLINE is the European leader of user Experience on the Informa�on technology consul�ng market.

We put the Service Desk and innova�on at the service of IT management teams undergoing digital

transforma�on. HELPLINE operates in France and interna�onally, having 8 sites in Europe. With 200

customers, 50% of them being in the top 40 most significant French companies (CAC40), HELPLINE

has been growing steadily and consistently for more than 20 years. The company made a turnover of

147 million € in 2018.

HEPLINE Romania is present in Timisoara since 2013 and received the 1st prize for High Tech

companies on the local market and the 2nd prize on the na�onal market.

Our main ac�vi�es:

Applica�ons Func�onal Support (40%):

Providing user support for standard applica�ons such as SAP, Oracle, Selesforce, Cegid and for

client specific applica�ons

IT Service Desk (40%) :

Providing Premium experience in IT support for 250 000 users of Windows, Windows 10, Office

and Office 365

BPO (20%):

Externaliza�on of business processes, back office ac�vi�es within our specializa�on

Our clients :

Facebook : https://www.facebook.com/helpline.fr/

Site officiel : www.helpline.fr/

6 years

11 clients

13 projects

51924 training hours 220 employees

10 different languages

Top 3 Reasons to choose Helpline

Friendliness and quality of life at work

Technical trainings and certifications

Consistency and quality of the recruitment process

If you speak English and one of the following languages and you would like to be

somebody's hero of the day, we are looking forward for receiving your resume at

recrutare@helpline.ro:

~FRENCH~GERMAN~DUTCH~ITALIAN~PORTUGUESE~HUNGARIAN